Top Call Center Services & Voice Services for Consumer Goods in New York
21 Companies
4 Leaders 15 Contenders
Best Call Center Companies & Voice Services for Consumer Goods in New York
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$5,000+Undisclosed50 - 249Boca Raton, FL
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSalesRoads offers a range of services, including Outbound Call Center and Contact Center Services, aimed at lead generation and customer engagement. Reviews consistently highlight their efficient project management, strategic lead enhancement, and commitment to client success. Clients appreciate their responsiveness, strategic execution, and ability to integrate seamlessly with existing operations, although initial onboarding can be challenging. Overall, SalesRoads is praised for its effective telemarketing services and customer-centric approach.
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
AccessibleCreativeHard workingTimely -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Data Annotation Services10% Content Moderation ServicesHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
Unique expertiseCustomized supportInnovative4.7 out of 5.0 rating for cost -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
60% Call Center Services15% Customer Service Outsourcing5% Back Office Outsourcing +4 services5% Business Continuity Management5% Commercial Property Management5% Insurance Services & Brokers5% Procurement SupportSureCall offers a comprehensive range of Contact Center Services, focusing on Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. The overall feedback from their reviews highlights their exceptional project management, responsiveness, and ability to enhance customer satisfaction while reducing client costs. Clients also commend SureCall for their proactive and efficient service, adaptability, and strong communication skills.
Great project managementEfficientTeam playersReliable -
$50,000+$25 - $49 / hr250 - 999Long Island City, NY
Services provided
35% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Business Consulting5% HR ConsultingGCS Agents offers comprehensive Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Reviews highlight their exceptional professionalism, effective communication, and high performance in managing call center operations. Clients commend GCS Agents for their quick response times, significant improvements in productivity, and seamless integration into existing operations.
HelpfulMeets deadlinesUnderstands the needs of their clientsCompleted projects in 6 cities -
$1,000+Undisclosed10 - 49New York, NY
Services provided
25% Digital Strategy25% Email Marketing25% Sales Outsourcing +2 services15% Conversion Optimization10% AdvertisingFlyTech, Inc. primarily offers lead generation, sales development, and marketing services, leveraging channels such as email and LinkedIn to drive client engagement and pipeline growth. The reviews highlight FlyTech's effective project management, strategic collaboration, and innovative approach, consistently delivering impressive results and high customer satisfaction. Clients commend their responsiveness, expertise, and ability to align with company values, fostering productive partnerships.
CommunicativeInnovativeTransparentCompleted projects in 2 countries -
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
EfficientReasonable pricingReliablePuts the customer first -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
50% Call Center Services50% Customer Service OutsourcingBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
Hard workingEfficientUnique expertise10 reviews mention Call Center Services -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
Team playersInnovativeFlexibleTimely -
$1,000+< $25 / hr1,000 - 9,999Jamestown, NY
Services provided
50% Call Center Services50% Customer Service OutsourcingThe Connection provides Contact Center Services, including Inbound and Outbound Call Center and Customer Support Services. Client reviews highlight their effectiveness in answering calls, seamless customer integration, and significant time and cost savings. Strengths include adaptability, innovation, and consistent communication, with no noted areas for improvement.
InnovativeAdaptable4.5 out of 5.0 rating for costAccommodating -
$1,000+$25 - $49 / hr10 - 49New York, NY
Services provided
20% Content Marketing20% Graphic Design15% Sales Outsourcing +8 services10% Search Engine Optimization5% Demand Generation Marketing5% Digital Strategy5% Ecommerce Marketing5% Email Marketing5% Pay Per Click5% Public Relations5% Social Media MarketingLeadsPanda specializes in content creation, social media enhancement, and influencer engagement, with services extending to guest posting and building case studies. Across reviews, clients praise LeadsPanda for their prompt project management, high-quality content delivery, and effective engagement strategies, though some suggest improvements in technical SEO and revision speed. Customers appreciate their adaptability and cost-effective solutions tailored to meet various marketing objectives.
AdaptableAccommodatingVery responsiveOpen to feedback -
$1,000+< $25 / hr250 - 999Queens Village, NY
Services provided
25% Call Center Services25% Customer Service Outsourcing10% Back Office Outsourcing +7 services10% Sales Outsourcing5% Business Consulting5% Content Writing Services5% Ecommerce Marketing5% Email Marketing5% Social Media Marketing5% TranscriptionZesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Buffalo, NY
Services provided
60% Sales Outsourcing10% Content Marketing10% Pay Per Click +2 services10% Search Engine Optimization10% Social Media MarketingOnPoint Management Group is a small Sales Outsourcing company. Launched in 2018, the team offers Sales Outsourcing and Social Media Marketing.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
70% Call Center Services10% Business Consulting10% Customer Service Outsourcing +1 service10% Sales OutsourcingGurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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$100,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
ReliableTrustworthyEfficientExceeds expectations -
$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
10% Call Center Services20% Content Marketing20% Email Marketing +4 services20% Social Media Marketing10% Back Office Outsourcing10% SMS Marketing10% Video MarketingJOYNO INC offers comprehensive digital marketing services, including content creation and social media management. Although the reviews do not specifically mention Contact Center Services or Customer Support Services, clients highlight the company's effective project management, quick responsiveness, and accommodating nature. JOYNO INC's strong company culture and high-quality work have significantly increased social media engagement for their clients.
Great team1 review mentions Call Center ServicesKnowledgeablePassionate about their work -
UndisclosedUndisclosed2 - 9New York, NY
Services provided
75% Call Center Services25% Customer Service OutsourcingMiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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$50,000+$200 - $300 / hr10 - 49Brooklyn, NY
Services provided
34% Call Center Services33% Advertising33% Custom Software DevelopmentMagic & Co. Is a telephone answering service. Their small team is located in Brooklyn, New York and provides Call Center Services and Advertising. The firm was launched in 2016.
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$1,000+< $25 / hr10,000+New York, NY
Services provided
100% Call Center ServicesAdvantageSolutions is a phone answering service in New York, New York. They provide Call Center Services.
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$1,000+< $25 / hr10 - 49Bohemia, NY
Services provided
100% Call Center ServicesRRS, a small phone answering service, is headquartered in Bohemia, New York. Their services include Call Center Services.
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$1,000+$150 - $199 / hr2 - 9St. Albans, NY
Services provided
15% Call Center Services75% IT Managed Services10% CybersecuritySuperlative Systems Integration, Inc., a small IT managed services company, is based in St. Albans, New York. Their services include IT managed services and Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
15% Call Center Services50% Translation10% Customer Service Outsourcing +3 services10% Recruiting10% Staffing5% HR OutsourcingTransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
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$1,000+< $25 / hr50 - 249Webster, NY
Services provided
80% Call Center Services20% AccountingDatrose is a call center company in Webster, New York. Founded in 1976, the team focuses on Call Center Services and Accounting.
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UndisclosedUndisclosed10 - 49Queens, New York City, NY
Services provided
30% CRM Consulting and SI25% Business Consulting15% Branding +2 services15% Marketing Strategy15% Sales OutsourcingWendt Partners is a small Queens, New York City, New York-based CRM consulting and SI company. Their services include CRM consulting and SI and Business Consulting.
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$1,000+< $25 / hr10,000+New York, NY
Services provided
10% Call Center Services25% Finance & Accounting Outsourcing (FAO)25% HR Consulting +3 services15% Back Office Outsourcing15% Customer Service Outsourcing10% Sales OutsourcingConduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
10% Branding10% Content Marketing10% Content Writing Services +7 services10% E-Commerce Development10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Marketing10% Web DesignSitetrail LLC is a branding firm. Their small team is headquartered in New York, New York. Their services include Branding and Social Media Marketing.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
10% Advertising10% Content Marketing10% Email Marketing +7 services10% Media Planning & Buying10% Mobile & App Marketing10% Pay Per Click10% SMS Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingAdvertising company Common Acquire was founded in 2017. The firm focuses on Advertising and Media Planning & Buying, and is small.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
10% Call Center Services45% Back Office Outsourcing25% Transcription +2 services10% Customer Service Outsourcing10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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$1,000+Undisclosed50 - 249New York, NY
Services provided
10% Call Center Services10% Back Office Outsourcing10% Business Consulting +8 services10% Content Writing Services10% Customer Service Outsourcing10% Digital Strategy10% Sales Outsourcing10% Search Engine Optimization10% Web Design5% HR Outsourcing5% StaffingRSI NGD Group of Companies offers customer service outsourcing solutions, focusing on improving customer service operations through process assessments and staff training. The reviews highlight their exemplary project management, commitment to delivering cost-effective and unique solutions, and their significant impact on customer satisfaction and revenue growth. The company's alignment with client values and effective communication are consistently praised.
Unique expertiseCommunicativeResults-orientedEfficient -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
100% Call Center ServicesCall center company 8x8 was founded in 1987. The team offers Call Center Services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for Consumer Goods in New York
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$50,000+$25 - $49 / hr250 - 999Long Island City, NY
Ability to deliver
26.1/40.015.8/20 Reviews4.6/10 Clients & Experience5.7/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
30.6/40.016.8/20 Reviews9/10 Clients & Experience4.8/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+< $25 / hr1,000 - 9,999Jamestown, NY
Ability to deliver
19.9/40.014.6/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$25 - $49 / hr10 - 49New York, NY
Ability to deliver
26.1/40.015.4/20 Reviews4.1/10 Clients & Experience6.5/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
UndisclosedUndisclosed10 - 49Buffalo, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Call Center Services10% Sales Outsourcing20% Other -
UndisclosedUndisclosed2 - 9New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Call Center Services25% Other -
$50,000+$200 - $300 / hr10 - 49Brooklyn, NY
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
34% Call Center Services66% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+< $25 / hr10 - 49Bohemia, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+$150 - $199 / hr2 - 9St. Albans, NY
Ability to deliver
5.8/40.00/20 Reviews1.2/10 Clients & Experience4.6/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+< $25 / hr50 - 249Webster, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed10 - 49Queens, New York City, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other
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