Top BPO Companies in Leicester

Ratings Updated: February 3, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Leicester, England

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Leicester, England

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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Reviews mention Communicative
The sentiment regarding communication with TechSpeed Inc. is overwhelmingly positive, with clients highlighting their proactive and responsive approach. One client noted their 'extremely transparent' communication, while another emphasized their 'genuine commitment to quality and efficiency.' Feedback consistently reflects that TechSpeed maintains clear timelines, provides timely updates, and handles inquiries promptly. Clients appreciated their ability to anticipate issues and offer solutions, indicating a high level of professionalism and reliability in their communication practices.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.
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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services Politics

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Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Leicester, England

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback on Connext highlights their effective call center services and strong communication, resulting in reduced guest complaints and improved workload balance for clients. One client noted a significant decrease in reservation errors, while another praised their hiring efficiency and onboarding support. Overall sentiment is positive, with clients appreciating Connext's alignment with their values and the quality of service provided, though suggestions for enhanced employee training were mentioned.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

Ahmedabad, India

Swastik Cross Road
Ahmedabad, India 380009
2 - 5

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Howell Penny

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Hertfordshire, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Based in Hertfordshire, England, Howell Penny is a small branding firm. The team provides Branding and Call Center Services.
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Medical Management Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Hemel Hempstead, England

Services provided

100% Back Office Outsourcing

Medical Management Services is a Back Office Outsourcing company. They are based in Hemel Hempstead, England and have small team of experts. Their services include Back Office Outsourcing.
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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Leicester, England

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Trustworthy
The feedback indicates a strong sentiment of trustworthiness associated with Remote CoWorker. A client noted their experience with a talented and professional assistant who exceeded expectations, highlighting the company's commitment to aligning values and delivering quality service. The client specifically mentioned the company as 'trustworthy' and appreciated their positive response and effective project management, contributing to an overall favorable impression.

Back-Office Services for Seafood Business

4.5 Feb 20, 2024

We expect more professionalism from some of the managers. I hope they are the ones to lead more by example, especially with how they treat their VAs. Other than that, we find the company trustworthy.
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Back Office Outsourcing for Event Planning Co

4.0 Mar 12, 2025

The company's response was positive and they were described as trustworthy. Overall, they did well.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Leicester, England

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Helpful
Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.

API Integration for Life Science Community

5.0 Feb 29, 2024

Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Leicester, England

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has received positive feedback for their organizational skills and effective communication, with one client noting their responsiveness within 24 hours. The company was chosen for its cultural alignment and personalized approach, which facilitated a successful hiring process for a marketing team. Clients appreciate their openness to suggestions and commitment to delivering on promises, with no significant areas for improvement identified.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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Savannah, GA

4 Cedar Cove
Savannah, GA 31410
1

4783064144

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Assured Events

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Cheadle, England

Services provided

75% Back Office Outsourcing

25% Media Planning & Buying

Back Office Outsourcing company Assured Events is based in Cheadle, England. Their services include Back Office Outsourcing and Media Planning & Buying.
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House Creative

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Macclesfield, England

Services provided

20% Web Development

15% Advertising

15% Branding +4 services

15% Social Media Marketing

15% Web Design

10% Back Office Outsourcing

10% Email Marketing

House Creative is a website development firm located in Macclesfield, England. The team focuses on Web Development and Advertising.
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Call Center Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Balsall Common, England

Services provided

51% Customer Service Outsourcing

49% Call Center Services

Call Center Solutions is a Balsall Common, England-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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Framework Digital

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Aylesbury, England

Services provided

20% Digital Strategy

20% Search Engine Optimization

10% Advertising +5 services

10% Call Center Services

10% Custom Software Development

10% E-Commerce Development

10% Web Design

10% Web Development

Founded in 2013, Framework Digital is a small Aylesbury, England-based Digital Strategy company. Their team offers Digital Strategy and Search Engine Optimization.
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ConsultantCare

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

25% Back Office Outsourcing

20% Marketing Strategy

20% Public Relations +2 services

20% Transcription

15% Recruiting

ConsultantCare, a Back Office Outsourcing company, focuses on Back Office Outsourcing and Public Relations. The agency is headquartered in Manchester, England.
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What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Leicester, England

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Innovative
Clients consistently highlight Boldr.'s innovative approach, particularly in their ability to provide customized and adaptable support solutions. One client noted their 'exceptional level of customization' and 'expertise in staying ahead of industry trends,' which contributed to innovative solutions that added significant value. The proactive communication and problem-solving skills were also emphasized, showcasing Boldr.'s commitment to continuous improvement and responsiveness to evolving client needs, ultimately reinforcing a positive sentiment towards their innovative capabilities.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. Additionally, their team's expertise and dedication to staying ahead of industry trends have enabled them to offer innovative solutions that have consistently added value to our operations. Their commitment to continuous improvement and their ability to anticipate and respond to changes in the customer support landscape have been truly remarkable, setting them apart in the industry.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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United States (6) Austria (1) Canada (1)

Cape Town, South Africa

34 Bree Street
Cape Town, South Africa 8001
50 - 75

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Leicester, England

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Exceeds expectations
MarKam Solutions consistently exceeds client expectations across various projects. One client noted their 'extreme promptness' and ability to 'bring outside perspective and innovation,' while another highlighted their 'speed and quality of delivery.' A COO remarked on their 'attention to detail' and 'excellent communication skills,' stating that their experience has 'exceeded expectations.' Overall, clients express high satisfaction, indicating a strong alignment with their needs and objectives.

Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Honestly, as I write this our experience has exceeded our expectations. Every deliverable was met on a timely and professional manner. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation.
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Call Center Services for Auto Transport Broker

5.0 Mar 19, 2025

MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working. Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Customer Services & Sales Staffing for Auto Transport Co

5.0 Mar 19, 2025

They are extremely prompt and have exceeded our expectations in many areas. Their ability to learn quickly and scale combined with leveraging their outside experience is impressive.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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More responsive than most other service providers

TDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

Barcelona, Spain

Carrer Joan Miró 21, Barcelona, 08005, Spain
Barcelona, Spain 08005
More than 5k

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Voice Marketing Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Sheffield, England

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Voice Marketing Ltd, a call center, was launched in 2006. They focuses on Call Center Services and Customer Service Outsourcing.
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Genius Division Limited

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Barnsley, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Genius Division Limited is a branding agency. The Barnsley, England-based team focuses on Branding and Call Center Services.
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What are Featured Providers?

Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Leicester, England

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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5 of 5 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Leicester, England

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Reviews mention Easy to work with
Clients consistently express high satisfaction with Remote Team Solutions, highlighting their reliability and organizational skills. One client noted their project management as 'incredibly organized' and emphasized their responsiveness, stating they feel like a 'true part of our team.' Another client praised the ease of communication and the efficient hiring process. Overall, the sentiment reflects that Remote Team Solutions is easy to work with, fostering effective collaboration and timely delivery of services.

Call Center Services for Pest Control Company

5.0 Apr 23, 2022

Remote Team Solutions has worked well in terms of project management. They’re incredibly organized, reliable, and easy to work with. We typically communicate through email and Microsoft Teams. I can also reach their CEO through the phone if I need to.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Remote Team Solutions reflect a strong overall sentiment of trust and satisfaction from clients. Notably, a CTO from Nutiliti highlighted the company's effective project management and alignment with corporate values, stating, 'RTS has made it easy to trust in our partnership.' Clients appreciate the flexibility in management style and consistent delivery on objectives, with no significant areas for improvement noted.
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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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View projects from:

United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)
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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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BCC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Northamptonshire, England

Services provided

54% Call Center Services

18% Customer Service Outsourcing

18% Sales Outsourcing +1 service

10% Business Consulting

BCC is a midsize call center company. Founded in 1989, the team focuses on Call Center Services and Sales Outsourcing.
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First Media Solutions

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Lincolnshire, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

First Media Solutions is a branding agency. The agency is headquartered in Lincolnshire, England. Their services include Branding and Call Center Services.
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Emerald Frog Marketing

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Littleport, England

Services provided

30% Social Media Marketing

15% Email Marketing

15% Marketing Strategy +4 services

10% Back Office Outsourcing

10% Content Marketing

10% Public Relations

10% Web Design

Emerald Frog Marketing, a social media marketing firm, was founded in 2010. They offers Social Media Marketing and Email Marketing.
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Live IT Support

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Balsall Common, England

Services provided

50% IT Managed Services

30% Customer Service Outsourcing

10% Call Center Services +1 service

10% Sales Outsourcing

Live IT Support is a Balsall Common, England-based IT managed services company. They offer IT managed services and Customer Service Outsourcing and were established in 2016.
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Open Communications UK Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Woolley, England

Services provided

25% Public Relations

20% Back Office Outsourcing

15% Other Design +3 services

15% Other Marketing

15% Print Design

10% Event Management

Public relations company Open Communications UK Ltd is based in Woolley, England. Their services include Public Relations and Back Office Outsourcing.
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UK Virtual Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Cheshire, England

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Located in Cheshire, England, UK Virtual Services is a small phone answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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pa4you

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Cheshire, England

Services provided

100% Call Center Services

Pa4you, a small phone answering service, is in Cheshire, England. The team focuses on Call Center Services.
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Capita Customer Mgt

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Wath upon Dearne, England

Services provided

10% Accounting

10% Customer Service Outsourcing

10% Digital Strategy +12 services

10% IT Managed Services

10% Marketing Strategy

5% Back Office Outsourcing

5% Business Consulting

5% CRM Consulting and SI

5% Email Marketing

5% Graphic Design

5% HR Consulting

5% Mobile & App Marketing

5% Mobile App Development

5% Print Design

5% Translation

Accounting company Capita Customer Mgt provides Accounting and Digital Strategy. They were launched in 1984.
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Data Entry UK

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Stotfold, England

Services provided

100% Back Office Outsourcing

Data Entry UK, a small Back Office Outsourcing company, is headquartered in Stotfold, England. Their services include Back Office Outsourcing.
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Openworld Data

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Mansfield, England

Services provided

90% Back Office Outsourcing

10% Accounting

Openworld Data is a Back Office Outsourcing company. Their small team of employees is in Mansfield, England. Their team offers Back Office Outsourcing and Accounting.
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UM London

Not yet reviewed

$10,000+

$150 - $199 / hr

50 - 249

Shirley, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

UM London is a midsize London, England-based branding company. Their services include Branding and Call Center Services.
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Shirley, England

Communications House Highlands Road
Shirley, England B90 4WE

0121.713.3500

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FiveZeroFive

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Letchworth, Herts, England

Services provided

20% Back Office Outsourcing

20% Digital Strategy

20% Search Engine Optimization +2 services

20% UX/UI Design

20% Web Development

FiveZeroFive is an UX agency. Located in Letchworth, Herts, England, the company was founded in 2015. Their team focuses on UX/UI Design and Back Office Outsourcing.
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