Top BPO Companies in Iowa

Ratings Updated: December 5, 2025

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Featured

What are Featured Providers?
Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Iowa

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Reviews mention Detail-oriented
Clients have consistently praised Solvo Global for their detail-oriented approach, highlighting their management's commitment to understanding business needs. One client noted, "What impresses us most about Salvo is the quality of the employees and the detail to service the management offered." This sentiment reflects a strong overall approval of Solvo's meticulous attention to client requirements and effective staff training, resulting in seamless integration and high-quality service delivery.

Outsourced Staff for Insurance Company

5.0 May 15, 2020

What impresses us most about Salvo is the quality of the employees and the detail to service the management offered and continues to offer our company. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 8 time zones:

Colombia Time (COT)

Brazil Eastern Time (BET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

Puerto Rico and US Virgin Islands Time (PRT)

Medellín, Colombia

Cl. 10 Sur # 48B - 29
Medellín, Colombia 050022
401 - 500

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Iowa

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Iowa

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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Reviews mention Exceptional performance
The sentiment regarding Remote CoWorker's performance is overwhelmingly positive, highlighting their exceptional service. Clients praised the company's efficient processes, as one CEO noted the smooth onboarding and successful placement of an executive assistant on the first attempt. Another client emphasized the timely delivery and high quality of work, which allowed them to focus on core business areas. Overall, clients expressed satisfaction with the professionalism, responsiveness, and alignment of Remote CoWorker's services with their needs.

SMM, Virtual Assistant & Lead Gen for AI Consulting Company

5.0 Jun 6, 2025

Remote CoWorker's work has given me back time and allowed me to focus on other aspects of my business. I assign numerous projects, and they continue to deliver them on time and with excellent quality. For example, they've built out a social media workflow, uploaded content to my website and socials, and worked alongside me to create a strategy to see the impact of our social media and newsletter audience.
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Back-Office Outsourcing for Recruitment Agency

5.0 Nov 11, 2025

My EA is humble, smart, and hardworking. We are consistently working together and improving very quickly.
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23 of 23 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 23 times in the past 6 months
Recent client feedback for Remote CoWorker highlights a strong overall sentiment of satisfaction. Clients commend the professionalism, responsiveness, and expertise of their virtual assistants, noting significant improvements in operational efficiency and time savings. Specific instances include a CEO praising their assistant for dramatically reducing email management time and an attorney expressing gratitude for the high-quality legal support provided. No significant areas for improvement were identified, indicating a consistent level of service excellence.
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Industry Experience

Remote CoWorker has demonstrated expertise across various industries, including healthcare, legal, consulting, and marketing. Feedback highlights their strengths in administrative support, lead generation, and project management, often leading to increased efficiency and productivity. Clients appreciate their responsiveness, communication, and ability to provide tailored staffing solutions. Overall sentiment is positive, with many clients noting significant time savings and improved operational flow, making Remote CoWorker a strong fit for businesses seeking virtual assistance in these sectors.
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Healthcare Business services Medical Legal Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Sports Publishing Advertising & marketing Energy & natural resources

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United States (101) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Iowa

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Communicative
The overall sentiment regarding TechSpeed Inc.'s communication is highly positive. Clients praised their transparency and responsiveness, with one noting, 'They were able to communicate immediately' and another highlighting their 'timely communication' and 'proactive communication and customer-first mindset.' The project managers were described as 'easy to communicate with' and 'efficient in reviewing information,' showcasing their commitment to maintaining clear and effective dialogue throughout projects.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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United States (14) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)
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Uptown Creation

5.0 20 reviews

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Premier Verified

$1,000+

$150 - $199 / hr

10 - 49

Iowa City, IA

Services provided

35% Social Media Marketing

20% Marketing Strategy

20% Sales Outsourcing +2 services

15% Email Marketing

10% Direct Marketing

Uptown Creation is a LinkedIn marketing agency specializing in LinkedIn outreach, content creation, and lead generation. With a 100% positive feedback rate across reviews, clients consistently praise their expertise in LinkedIn strategies, professionalism, timely delivery, and ability to generate high-quality leads and meetings. Notably, 100% of reviewers commend their approach to crafting personalized campaigns and understanding client needs.

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4 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Uptown Creation reflect a high level of client satisfaction, with notable success in generating leads and booking meetings. Clients reported impressive outcomes, such as over $700,000 in pipeline and 37 booked meetings in six months. The team's professionalism, responsiveness, and expertise in LinkedIn strategy were frequently highlighted. One client noted their ability to turn data into actionable insights, enhancing campaign effectiveness. Overall, clients expressed strong alignment with Uptown Creation’s values and no significant areas for improvement were identified.
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Industry Experience

Uptown Creation has garnered positive feedback across various industries including Advertising & Marketing, Business Services, Financial Services, IT Services, Healthcare, and more. Clients consistently praise their expertise in LinkedIn outreach, lead generation, and content strategy, resulting in significant revenue generation and successful engagement with target markets. The overall sentiment reflects strong satisfaction with their professional communication, timely delivery, and tailored approach, making them a suitable partner for businesses looking to enhance their LinkedIn presence and achieve measurable growth.
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Advertising & marketing Business services Financial services Information technology Healthcare Research Software Consumer Products Consulting Real estate IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (5) $50,000 to $199,999 (5)

What Clients Have Said
Clients consistently highlight Uptown Creation's exceptional value for money, emphasizing their competitive pricing and impressive results. For instance, one client noted, "Good value for cost" and reported generating over $700,000 in pipeline, while another stated, "Pricing fit our budget" and achieved a 12X ROI. Overall sentiment reflects satisfaction with the quality of service relative to cost, reinforcing Uptown Creation's reputation as a cost-effective partner in lead generation and LinkedIn outreach.
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Aureon

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

West Des Moines, IA

Services provided

30% PEO/Employee Leasing

25% Call Center Services

25% Customer Service Outsourcing +2 services

10% HR Consulting

10% Staffing

Aureon is a PEO/Employee Leasing company. They offer PEO/Employee Leasing and Call Center Services and were established in 1988. The company is headquartered in West Des Moines, Iowa.
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West Des Moines, IA

7760 OFFICE PLAZA DRIVE SOUTH
West Des Moines, IA 50266
201 - 250

800.336.1931

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Featured

What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Iowa

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Meets deadlines
Clients have expressed a positive sentiment regarding Boldr.'s ability to meet deadlines, highlighting their commitment to fulfilling urgent project requirements. One client noted, 'Boldr. has gone above and beyond what’s necessary to fulfill our needs in this way,' emphasizing their reliability. Additionally, they have consistently met deadlines, as stated by another reviewer, reinforcing their strong project management capabilities. Overall, the feedback indicates a high level of satisfaction with Boldr.'s punctuality and dedication.

Data Services Outsourcing for Machinery Mnfctrng Company

5.0 Aug 5, 2022

There are time constraints on the project as well, and it was urgent that we hit them. Boldr. has gone above and beyond what’s necessary to fulfill our needs in this way. They’ve met our deadlines, and I handle the budget and staffing.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

Cape Town, South Africa

34 Bree Street
Cape Town, South Africa 8001
50 - 75

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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Iowa

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
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Hatboro, Pennsylvania (3) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Iowa

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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13 of 13 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 13 times in the past 6 months
In the last six months, client feedback for Big Outsource has been overwhelmingly positive, highlighting their responsiveness and ability to enhance operational efficiency. For instance, one client reported a 30% improvement in project turnaround time, while another noted a 70% reduction in administrative workload. Clients consistently praised the team's professionalism and adaptability, describing them as reliable partners who integrate seamlessly into workflows. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Advanced Traffic Control

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Fairfax, IA

Services provided

50% Commercial Development

50% Sales Outsourcing

Commercial Development and Sales Outsourcing company Advanced Traffic Control was established in 2004. The firm provides Commercial Development and Sales Outsourcing.
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Fairfax, IA

98 West Cemetery Road
Fairfax, IA 52228
501 - 750

3193965269

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CBE Companies

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Cedar Falls, IA

Services provided

35% Call Center Services

30% Customer Service Outsourcing

15% Back Office Outsourcing +2 services

10% HR Consulting

10% HR Outsourcing

CBE Companies is an answering service. They focus on Call Center Services and Customer Service Outsourcing and were established in 1933.
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Cedar Falls, IA

1309 Technology Parkway
Cedar Falls, IA 50613
151 - 200

+1.319.234.6686

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Premiere Business Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

West Des Moines, IA

Services provided

30% Call Center Services

30% Customer Service Outsourcing

28% Back Office Outsourcing +1 service

12% Sales Outsourcing

Midsize call center company Premiere Business Solutions, is based in West Des Moines, Iowa. The team provides Call Center Services and Customer Service Outsourcing.
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West Des Moines, IA

1031 Office Park Road Suite 9
West Des Moines, IA 50265
10 - 15

+1.515.418.9280

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Mass Markets

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Iowa City, IA

Services provided

36% Call Center Services

24% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Mass Markets is an answering service company headquartered in Iowa City, Iowa. They offer Call Center Services and Back Office Outsourcing and were founded in 2003.
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Iowa City, IA

2937 Sierra Ct. SW
Iowa City, IA 52240
31 - 40

+1.888.387.1987

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MCI

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Iowa City, IA

Services provided

20% AI Development

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Customer Service Outsourcing

20% IT Managed Services

Established in 2002, MCI is a large IT managed services company. Their services include IT managed services and Artificial Intelligence.
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Iowa City, IA

2937 Sierra Ct SW,
Iowa City, IA 52240
2 - 5

+1.877.542.8625

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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Autonomous
The feedback regarding TDCX's autonomy is overwhelmingly positive. Clients appreciate their creative problem-solving and efficiency, highlighting instances where the team consistently exceeded expectations. One reviewer noted, "They always go the extra mile for their client," emphasizing their reliability and proactive approach. Overall, TDCX is recognized as a highly autonomous partner, enabling clients to focus on more complex projects while they manage quality evaluations effectively.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Barcelona, Spain

Carrer Joan Miró 21, Barcelona, 08005, Spain
Barcelona, Spain 08005
More than 5k

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Cascade Virtual

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Cedar Falls, IA

Services provided

30% Back Office Outsourcing

25% Customer Service Outsourcing

20% Sales Outsourcing +2 services

15% Document Digitization & Management

10% Business Continuity Management

Small Back Office Outsourcing company Cascade Virtual, is based in Cedar Falls, Iowa. The team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Cedar Falls, IA

200 State Street
Cedar Falls, IA 50613
2 - 5

319-214-2120

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cpITelecom

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

West Des Moines, IA

Services provided

62% Customer Service Outsourcing

20% Call Center Services

18% Back Office Outsourcing

CpITelecom is a Customer Service Outsourcing company. They were founded in 1997, and their services include Customer Service Outsourcing and Call Center Services.
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West Des Moines, IA

6949 Vista Drive
West Des Moines, IA 50266
21 - 30

1.888.611.4221

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Humach

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Dubuque, IA

Services provided

25% Application Management & Support

15% AI Development

15% Finance & Accounting Outsourcing (FAO) +4 services

15% IT Managed Services

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

Established in 1988, Humach, a midsize Application Management & Support company, is headquartered in Dubuque, Iowa. Their services include Application Management & Support and Artificial
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Dubuque, IA

131 W. 10th Street
Dubuque, IA 52001
151 - 200

8335540766

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TLC Associates

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cedar Rapids, IA

Services provided

100% Customer Service Outsourcing

Customer Service Outsourcing company TLC Associates offers Customer Service Outsourcing. They are in Cedar Rapids, Iowa.
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Cedar Rapids, IA

3735 Queen Court SW
Cedar Rapids, IA 52404
10 - 15

+1.319.730.4000

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Solutions Management Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Davenport, IA

Services provided

45% IT Managed Services

45% IT Strategy Consulting

10% Call Center Services

IT strategy consulting company Solutions Management Group is in Davenport, Iowa and Cedar Rapids, Iowa. Their services include IT strategy consulting and IT managed services.
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Davenport, IA

5433 Tremont Avenue
Davenport, IA 52807
10 - 15

5634456402

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Scoreboard Group Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cedar Rapids, IA

Services provided

20% AI Consulting

20% Back Office Outsourcing

20% Business Consulting +2 services

20% Call Center Services

20% IT Strategy Consulting

Scoreboard Group Consulting is an IT strategy consulting company. Their small team is located in Cedar Rapids, Iowa. Their services include IT strategy consulting and Business Consulting.
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Cedar Rapids, IA

222 3rd Avenue SE #412
Cedar Rapids, IA 52401
2 - 5

888.517.3785

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Tala Agency

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Urbandale, IA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Customer Service Outsourcing +3 services

20% Email Marketing

10% Sales Outsourcing

10% Social Media Marketing

Tala Agency is a small Urbandale, Iowa-based Email Marketing company. The team specializes in Email Marketing and Business Consulting.
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Urbandale, IA

4141 114th Street
Urbandale, IA 50322
2 - 5

+15153370602

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Iowa Answering Service, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Marion, IA

Services provided

50% Back Office Outsourcing

50% Call Center Services

Iowa Answering Service, Inc. Is a telephone answering service and Back Office Outsourcing company established in 1988. The team offers Call Center Services and Back Office Outsourcing.
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Marion, IA

3145 Newcastle Rd,
Marion, IA 52302

+1.319.393.1775

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Quad City Telephone Answering Service

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Davenport, IA

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Quad City Telephone Answering Service, a call center service, is located in Davenport, Iowa. They focus on Call Center Services and Back Office Outsourcing.
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Davenport, IA

4933 Utica Ridge Road
Davenport, IA 52807

+1.563.322.2624

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Design Mill, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubuque, IA

Services provided

20% AR/VR Development

20% Business Consulting

20% Custom Software Development +2 services

20% Document Digitization & Management

20% IoT Development

Design Mill, Inc. Is a software development company. They are located in Dubuque, Iowa, and their services include Custom Software Development and AR/VR development.
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Dubuque, IA

140 E 9th Street
Dubuque, IA 52001
2 - 5

563.587.8778

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yerima auto

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Waterloo, IA

Services provided

50% Custom Software Development

30% Sales Outsourcing

20% Web Development

Yerima auto is a software development company. They were founded in 2025 and specialize in Custom Software Development and Sales Outsourcing.
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Waterloo, IA

2000 Leo P. Rooff Expressway
Waterloo, IA 50702
1

93180961

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Mudd Advertising

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cedar Falls, IA

Services provided

30% Advertising

25% Email Marketing

20% Search Engine Optimization +2 services

15% Out of Home Design

10% Call Center Services

Advertising company Mudd Advertising is headquartered in Cedar Falls, Iowa. Established in 1981, the team provides Advertising and Email Marketing.
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Cedar Falls, IA

One Mudd Center, 915 Technology Parkway
Cedar Falls, IA 50613
101 - 150

+1.319.277.2003

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Kinseth Hospitality Companies

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

North Liberty, IA

Services provided

30% Business Consulting

30% Finance & Accounting Outsourcing (FAO)

30% HR Consulting +1 service

10% Back Office Outsourcing

Kinseth Hospitality Companies is a Finance & Accounting Outsourcing (FAO) company established in 1963. The midsize team focuses on Finance & Accounting Outsourcing (FAO) and Business Consulting.
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North Liberty, IA

2 Quail Creek Circle
North Liberty, IA 52317
101 - 150

319.626.5600

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Kelly Moore's PR Collective

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

West Des Moines, IA

Services provided

20% Call Center Services

20% Direct Marketing

20% Market Research +3 services

20% Public Relations

10% Content Marketing

10% Content Writing Services

Launched in 2004, Kelly Moore's PR Collective is a Direct Marketing company. The team provides Direct Marketing and Public Relations.
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West Des Moines, IA

1398 93rd St
West Des Moines, IA 50266
6 - 9

+1 515-720-9670

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Athlure

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ankeny, IA

Services provided

25% Sales Outsourcing

25% Search Engine Optimization

25% Web Design +1 service

25% Web Development

Athlure is a SEO services firm established in 2023. Their team offers Search Engine Optimization and Web Design.
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Ankeny, IA

2407 SE Delaware Avenue,
Ankeny, IA 50021
1

+1 515-420-1657

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