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ClaimIowa Outsourcing Company
MCI is a technology and BPO services company
With a diverse customer base of almost 150 public and private sector clients, MCI is providing industry-leading software and workforces to meet modern omnichannel customer journeys. MCI is enabling our clients’ vision of cutting-edge customer experience through customized smart technology like AlaaS, BPOaaS, CCaaS, CPaaS, and NLPaaS. MCI’s position as a leader in the technology-enabled customer contact management space is hallmarked by insightful analytics reporting and actionable data to ensure client and customer satisfaction. MCI’s technology suite of products and services work seamlessly together to enable our clients to focus on their business, while we expertly focus on their customer's experiences.
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Min project size
Undisclosed
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Hourly rate
Undisclosed
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Employees
1,000 - 9,999
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Locations
Iowa City, IA
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Year founded
Founded 2002
1 Locations
- Iowa City , IA
Service Lines
- AI Development
- 20%
Select Focus Area
- AI Expertise
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- Machine Learning
- 50%
- Robotics
- 10%
- Back Office Outsourcing
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- Claims Processing
- 100%
- Inbound Services
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- Answering services
- 100%
- Customer Service Outsourcing
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- IT Managed Services Focus
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- Software Evaluation
- 100%
- Outbound Services
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Industries
No Industries have been added yet…
Clients
No Clients have been added yet…
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