- 6 of 8 Business Consulting reviews are 5 stars
- $10,000 – $49,000 avg. project cost
Business Consulting PROJECT HIGHLIGHT
You’re signed out
Sign in to get introduced to companies, access recommendations, and request quotes.
16 Companies
1 Leaders 15 Contenders
Sponsored
Featured
What are Featured Providers?
Services provided
Unity Communications is a versatile business process outsourcing (BPO) company that provides a range of services, including customer support, content writing, bookkeeping, and technical support. The feedback from reviewers is overwhelmingly positive, with emphasis on their professionalism, punctuality, and high-quality service. Approximately 90% of the reviews highlight their exceptional project management and ability to integrate seamlessly into existing workflows.
Services provided
ConnectOS is a leading provider of offshore talent for organisations in Australia, New Zealand, the US, Canada and the UK. For over a decade, we’ve been supporting our global clients with premium
Read moreServices provided
Remote CoWorker is a virtual assistant service provider, highly praised for its efficiency and personalized client engagement. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers highlighting their strong project management and tailored services. Clients frequently commend the high-quality candidates and proactive support, which result in streamlined workflows and increased operational efficiency.
Business Consulting PROJECT HIGHLIGHT
5.0 — Remote CoWorker provides customer support services to a mental health organization. They manage the client's incoming calls and direct a Zoom traffic hub. Read more
Was this helpful?
The sentiment regarding efficiency in Remote CoWorker's reviews is predominantly positive. Clients highlighted significant improvements, such as a 30% increase in operational efficiency and a 50% reduction in email response times. Specific feedback noted the company's ability to deliver tasks promptly, with one client commending their 'extremely efficient' onboarding process. Overall, clients consistently praised Remote CoWorker for their responsiveness, timely deliveries, and the seamless integration of efficiency in their operations.
The project delivered outstanding results, including a 30% increase in operational efficiency due to streamlined workflows and automation. Customer satisfaction surged with faster, more responsive support, and clear, actionable reports led to quicker decision-making. Their project management was highly effective, consistently delivering items on time with strong attention to detail.
The efficiency of finding candidates and setting up interviews to get the project started was quick and seamless. She has delivered on time and is very responsive and communicative. The data that Charmaigne has entered to update our database has saved me countless hours.
Remote coworker provided an amazing asset to my team who has helped streamline numerous areas in our company. Specifically, Leoniza is extremely efficient and completes all tasks promptly. I appreciate Remote CoWorker's ability to provide quality staff.
The company onboarded staff extremely quickly and efficiently, and the staff member was ready to start as soon as possible. Onboarding was extremely efficient. The administration team is extremely responsive and very quick to assist with problems.
They're great at meeting deadlines and are very efficient. Timely responses to customers were noted as a key outcome. Takes feedback well and learns quickly.
Was this helpful?
Clients perceive Remote CoWorker as a trustworthy partner, highlighting their reliable and responsive communication. One client noted the dedication of their virtual assistant, Ricca, who exemplified the company's values and commitment to quality. Despite some concerns regarding managerial professionalism, the overall sentiment reflects a strong belief in the company's integrity and capability to meet project needs effectively.
We expect more professionalism from some of the managers. I hope they are the ones to lead more by example, especially with how they treat their VAs. Other than that, we find the company trustworthy.
Was this helpful?
Clients have expressed high satisfaction with Remote CoWorker's project management, highlighting their well-organized approach. One client noted that the team is 'on top of everything' and consistently accomplishes tasks efficiently. The ability to quickly replace virtual assistants when needed was also praised as impressive. Overall, the sentiment reflects confidence in their organizational capabilities, with clients reporting increased productivity and no identified areas for improvement.
They’re on top of everything; they accomplish all of their tasks. We communicate using Skype, WhatsApp, and more. They use RingCentral for calls.
Her project management has been excellent. She consistently delivers items on time and effectively prioritizes tasks. Whenever I have specific needs or adjustments, she responds promptly and adapts her approach to ensure everything aligns with our goals.
Was this helpful?
Services provided
Hugo is a versatile outsourcing company specializing in customer support, content management, and operational efficiency. Across various projects, they have consistently delivered remarkable results, such as a 99.8% accuracy rate in order processing and a 50% reduction in support tickets. Reviewers appreciated their adaptability and seamless integration into existing operations, with 100% of reviews highlighting their positive impact on operational capacity and efficiency.
Client feedback regarding Hugo's efficiency is overwhelmingly positive. One client noted their ability to 'efficiently handle back office tasks' and improve order processing accuracy to 99.8%. Another highlighted their 'seamless integration' and rapid expansion of call center operations, significantly enhancing customer engagement. Overall, clients commend Hugo for their adaptability, robust project management, and the capacity to streamline operations, which have all contributed to significant business growth.
They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
Was this helpful?
Clients consistently praised Hugo for their exceptional communication skills throughout various projects. They highlighted the proactive approach to updates and responsiveness to evolving needs, which fostered a collaborative environment. One client noted that Hugo's communication flowed effortlessly via dedicated channels, while another emphasized the team's eagerness to excel and go above expectations. Overall, the sentiment surrounding Hugo's communicative abilities is overwhelmingly positive, with clients appreciating their commitment to maintaining clear and effective dialogue.
Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
Was this helpful?
Client feedback highlights Hugo's exceptional understanding of their needs, with multiple instances emphasizing their commitment to aligning with client culture and values. One client noted Hugo's seamless integration into their company ethos, enhancing collaboration and delivering tailored solutions. Another praised their ability to provide multilingual support and address specific requirements effectively. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with Hugo's adaptability and dedication to fostering strong partnerships.
Hugo's remarkable grasp of our company culture truly set them apart. Right from the start, they fully immersed themselves in our values, mission, and business philosophy. Their dedication to understanding our distinct identity was evident, as they seamlessly integrated it into their services. Their ability to sync their approach with our culture not only fostered a seamless partnership but also elevated our collaboration.
Hugo demonstrates an exceptional understanding of our company culture that truly sets them apart. From day one, they immersed themselves in our values, mission, and way of doing business. It was evident that they took the time to comprehend our unique identity, translating it seamlessly into their services. Their ability to align their approach with our culture not only ensured a harmonious partnership but also enhanced our collaboration.
Was this helpful?
Clients consistently praised Hugo for their transparency in project management, highlighting regular updates and clear communication as key strengths. One client noted, 'Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions.' Additionally, another remarked on the 'sense of transparency that instilled confidence.' Overall, the sentiment surrounding transparency is overwhelmingly positive, with clients appreciating the open lines of communication and proactive approach to project management.
Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
Hugo's project management was exemplary throughout our engagement. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
Was this helpful?
Services provided
Complete Call Solutions is a customer service outsourcing company specializing in inbound call management and Tier 1 support services. Overall, the feedback is positive, with approximately 80% of reviewers highlighting their efficiency, responsiveness, and ability to scale support operations. However, 20% of reviews suggest areas for improvement, such as communication and documentation during setup phases. Despite these challenges, clients appreciate their reliability and customer engagement capabilities.
Complete Call Solutions is highly regarded for their communicative approach, as indicated by client feedback highlighting their ability to handle customer interactions effectively. One client emphasized that their strength lies in communication, noting that the service provider helps ensure customer satisfaction. Overall, the sentiment regarding their communication skills is overwhelmingly positive, with no identified areas for improvement in this aspect.
The service provider's strength lies in their communication. They help us make every customer happy. There is nothing they need to improve in.
Was this helpful?
Clients have expressed positive sentiment regarding Complete Call Solutions' reasonable pricing. One review highlighted that the company offers 'great prices,' contributing to increased efficiency and productivity for the client's business. Another client noted a financial saving of approximately $500 per month, indicating that the pricing structure is beneficial. Overall, the feedback suggests that the pricing is competitive and adds value to the services provided.
They have great prices.
Was this helpful?
Clients express high satisfaction with Complete Call Solutions, highlighting their efficiency and helpfulness. One client noted that the service has quadrupled their efficiency in assisting customers and praised the professionalism and friendliness of the staff. The company is deemed dependable, with quick response times averaging under a minute. Clients report significant time and cost savings, with one emphasizing the unmistakable benefits of the service, recommending it without reservations.
They have quadrupled our efficiency in helping customers. They are very friendly and super helpful with any and all customers and they always get them the answer they are looking for! I would say their strengths are their employees. They are all professional and very astute listeners. They also are always very helpful and always have a smile on their face.
Was this helpful?
Clients consistently praise Complete Call Solutions for their exceptional team. One review highlighted the effectiveness of account manager Jackie and support coordinator Shelia, noting that the entire team quickly adapted to the client's software and processes, enabling efficient user support. The partnership is described as very successful, with ongoing contract renewals, reflecting strong client satisfaction and trust in the team's capabilities.
Jackie (Account Manager, Complete Call Solutions) and Shelia (Support Coordinator, Complete Call Solutions) are fantastic, but the entire team is great. They quickly learned the specifics of our software and processes so that they could efficiently help our users.
Was this helpful?
Services provided
Timberline Total Solutions, an answering service company, was launched in 1995. The team provides Call Center Services and Sales Outsourcing.
Read moreFeatured
What are Featured Providers?
Services provided
TECHSPEED INC is a company specializing in data entry, transcription, lead generation, and business process outsourcing services. The reviews highlight their adaptability, efficiency, and excellent customer service, with a notable emphasis on their quick response times and error-free project execution. Approximately 100% of reviewers praised their reliability and communicative approach, while only a small percentage noted minor areas for improvement, such as record-keeping. Their consistent performance makes them a trusted partner in diverse industries.
Business Consulting PROJECT HIGHLIGHT
5.0 — TechSpeed Inc handles data entry services for a data solutions company. The team is tasked with extracting data from PDF files and inputting them into the client's database. Read more
Was this helpful?
Clients have consistently praised TECHSPEED INC for their flexibility and adaptability in project execution. One client noted their impressive ability to scale operations quickly and effectively, stating, 'Their adaptability was impressive.' Another highlighted their 'willingness to remain flexible and helpful,' which played a crucial role in integrating with existing systems. Overall, the sentiment surrounding TECHSPEED INC's flexibility is overwhelmingly positive, indicating a strong alignment with client needs.
The willingness to remain flexible and helpful was impressive.
The adaptability of TECHSPEED INC was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
Was this helpful?
Transcription PROJECT HIGHLIGHT
5.0 — TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. Read more
Was this helpful?
Overall, clients consistently commend TechSpeed Inc. for their strong communication skills. They noted the company's transparency, timely updates, and responsiveness to inquiries. For instance, one client highlighted that TechSpeed communicated delivery times throughout a critical project, while another praised their ability to address changes promptly. The sentiment across reviews is overwhelmingly positive, with clients appreciating the professionalism and clarity in communication that facilitates seamless collaboration.
TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
Was this helpful?
Services provided
JOYNO INC is a comprehensive digital marketing and design firm that excels in lead generation, social media marketing, website development, and branding. Reviews highlight their exceptional quality, creativity, and customer-centric approach, with a 100% positive feedback rate emphasizing effective communication, timely delivery, and strong company values. Clients frequently commend their professionalism and passion, which significantly benefit client engagement and business growth.
Clients consistently praise JOYNO INC for their exceptional team, highlighting their creativity, quality of work, and dedication to client satisfaction. One client noted being 'blown away' by the design quality and efficiency, while another emphasized the team's openness to input and positive energy. The management team's timely delivery and proactive communication further reinforced the sentiment, with clients expressing a strong desire to continue their partnership, reflecting a deep trust in JOYNO INC's capabilities.
The Management team was spot on not only did they lay out a timeline on deliverables they actually finished ahead of time! They were super cooperative to all of my needs with amazing positive energy and enthusiasm. The entire team is engaging and so kind. A breath of fresh air.
Was this helpful?
Clients express high satisfaction with JOYNO INC's creativity and design quality, describing their work as 'sublime' and noting the company's exceptional openness to client input. One client highlighted their 'passion and creativity,' stating that JOYNO INC's team is the best they've ever worked with, emphasizing the engaging and supportive nature of their collaboration. Overall sentiment reflects a strong appreciation for JOYNO INC's innovative approach and commitment to delivering high-quality marketing solutions.
The passion and creativity of the work they did for us, every suggestion was met with complete openness and great communication. Not once did they make an excuse or miss a meeting to discuss any concerns. The entire team is engaging and so kind. A breath of fresh air.
Was this helpful?
Clients have consistently praised JOYNO INC for their timely delivery and effective project management. One client noted that the management team not only met their timeline but completed work ahead of schedule, providing additional services at no extra cost. Feedback highlights the company's responsiveness and commitment to client needs, with one client stating they never missed a meeting and were always open to suggestions. Overall, the sentiment regarding timeliness is overwhelmingly positive.
The Management team was spot on not only did they lay out a timeline on deliverables they actually finished ahead of time! They were super cooperative to all of my needs with amazing positive energy and enthusiasm. Not once did they make an excuse or miss a meeting to discuss any concerns.
Was this helpful?
Services provided
TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Clients have praised TDCX for their efficiency, highlighting their ability to handle global quality evaluations that allowed teams to focus on complex projects. One review noted their 'super responsive' nature and 'excellent communication skills,' emphasizing their reliability and the extra effort they invest in tasks. Overall, the sentiment reflects a strong appreciation for TDCX's efficient processes and the positive impact on client operations.
Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
Was this helpful?
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.
The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.
Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.
Was this helpful?
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.
TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
Was this helpful?
Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.
Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.
We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.
TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
Was this helpful?
Services provided
Call center EMS CRM was founded in 1998. Headquartered in Omaha, Nebraska, the team provides Call Center Services.
Read moreBuild a Project Brief in minutes
Answer a few guided questions so we can collect your project requirements. Then, you’ll receive a custom project brief you can send to multiple service providers for quotes.
Start a ProjectServices provided
XtDirect LLC is a midsize call center launched in 2001. Their services include Call Center Services.
Read moreServices provided
Established in 1990, Corporate three Design is a call center service. The team focuses on Call Center Services and Search Engine Optimization.
Read moreServices provided
EPIC Connections, Inc. Is a phone answering service. The company is in Omaha, Nebraska. Their services include Call Center Services.
Read moreServices provided
North End Teleservices LLC, a small phone answering service, is in Omaha, Nebraska. Their services include Call Center Services.
Read moreFeatured
What are Featured Providers?
Services provided
Select VoiceCom is a call center and customer service agency noted for its detailed-oriented approach and high standards in service delivery. Overall, the reviews reflect a 100% positive sentiment, with 60% highlighting their exceptional project management and communication skills. Their ability to tailor services aligns with diverse client needs, contributing to measurable successes such as increased customer satisfaction and sales conversions.
Sales Outsourcing PROJECT HIGHLIGHT
5.0 — Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products Read more
Was this helpful?
Services provided
EMS Billing Services Inc. Is a Back Office Outsourcing company. Founded in 1995, their team provides Back Office Outsourcing.
Read moreServices provided
AnswerPro is a small call center company. They focus on Call Center Services and were founded in 1956.
Read moreServices provided
OBI Creative is a small Advertising company founded in 2001. Their services include Advertising and Sales Outsourcing.
Read moreServices provided
Peer Sales Agency is a Business Consulting company. They are headquartered in Omaha, Nebraska. Their team offers Business Consulting and CRM consulting and SI.
Read moreServices provided
Launched in 2017, Sierra Company is a Corporate Training & Coaching company. The team offers Corporate Training & Coaching and Translation and is based in Omaha, Nebraska.
Read moreServices provided
Call center and Sales Outsourcing company WASI is headquartered in Omaha, Nebraska. They provide Call Center Services and Sales Outsourcing.
Read moreServices provided
Founded in 2006, Anequim is an answering service company. The company specializes in Call Center Services and Back Office Outsourcing.
Read moreServices provided
Executive Answering Service is a phone answering service. They are based in Lincoln, Nebraska and have small team. Their services include Call Center Services.
Read moreServices provided
Launched in 2000, Mills Marketing & TeleServices is a Direct Marketing company. The team specializes in Direct Marketing and CRM consulting and SI.
Read moreRollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Natalie Kaminski, CEO of JetRockets, discusses expanding services, balancing client demand with strategic growth & the importance of client feedback for...
David Kreiger of SalesRoads shares expert tips on building your first sales team, structuring for growth, and mastering SMB vs. enterprise strategies.