Top BPO Companies in Nebraska

Ratings Updated: February 3, 2026

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1 Leaders 15 Contenders

16 Companies

Country: United States

State: Nebraska

List of the Top Nebraska BPO Services

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What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nebraska

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention Detail-oriented
Clients consistently highlight Unity Communications' attention to detail as a key strength. One client noted their 'responsiveness and attention to detail' as impressive, emphasizing that every team member is aware of their roles and responsibilities, contributing to successful project outcomes. Overall, the sentiment regarding their detail-oriented approach is highly positive, with no areas for improvement mentioned.

BPO for PPO Management Consultancy Firm

5.0 Jul 29, 2021

Unity Communications is very quick-paced and detailed, so it’s definitely been a positive experience. I do audits on their work, and since November, I’ve never had to tell them the same thing twice. There’s nothing I could say that they should improve because they’re always willing to work — they even ask for extra hours whenever needed.
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IT Services for Telecommunications Company

5.0 Apr 23, 2021

Everyone at Unity Communications is aware of their role, and knows exactly what needs to be done to succeed. Their responsiveness and attention to detail are impressive.
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Customer Service & Back-Office Outsourcing for Telecomms Co

5.0 Mar 10, 2025

They have a very detailed hiring process. I feel like I know who I want to hire before I even speak with the candidates because of the detailed package we receive for each candidate.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nebraska

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Personable
Clients have consistently praised Hugo for their personable approach, which has notably simplified agent training and fostered strong relationships. One client emphasized that Hugo's unique style distinguishes them from typical BPOs, enhancing operational efficiency and allowing for a greater focus on business growth. Overall, the sentiment reflects a high level of satisfaction with Hugo's ability to connect and communicate effectively with their teams.

BPO & Customer Service Support for Financial Services Co

4.5 Jun 27, 2024

The personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nebraska

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Timely
Overall, client sentiment regarding timeliness at Remote CoWorker is overwhelmingly positive. Multiple reviews highlight their ability to deliver tasks punctually, with comments such as 'delivered on time' and 'always on time' frequently mentioned. Clients noted the efficiency and responsiveness of their virtual assistants, with one stating, 'They have been timely and responsive to all of my requests.' This consistent feedback reflects a strong emphasis on meeting deadlines and maintaining effective communication.

Back Office Outsourcing for HVAC Co

5.0 Oct 7, 2024

Remote Coworker met and exceeded all expectations, including and especially in regards to timeliness.
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Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process.
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Back Office Outsourcing for Construction Company

5.0 Sep 26, 2024

She has delivered on time and is very responsive and communicative.
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Virtual Assistance & Content Marketing for SaaS Enterprise

4.5 Aug 13, 2024

They delivered on time. They are quick to respond to needs.
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Social Media Marketing & Content Creation for Healthcare Co

5.0 Aug 8, 2024

Nova has delivered items on time.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Nebraska

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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Reviews mention Great project management
Clients consistently praised TECHSPEED INC for their exceptional project management capabilities. One client highlighted their 'highly effective' management, noting clear timelines and proactive communication, which ensured all deliverables were completed on time. Another client emphasized their adaptability and responsiveness, stating they became an extension of their team. Overall, the sentiment reflects a strong appreciation for TECHSPEED INC's organized approach, commitment to quality, and ability to anticipate and address client needs.

Lead Gen & Market Research for SaaS Business Mgmt. Provider

5.0 Feb 8, 2023

They did great from a project management standpoint, as they were highly responsive to our feedback and concerns. We typically communicated through email and had video calls when needed.
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Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 Nov 13, 2024

We had a pretty tight feedback loop on any issues. Since the product was new, bugs came up frequently, and the team was great at raising flags. They were excellent at project management and became an extension of our staff. We communicated using Slack and used Zoom, Google Meet, and GoTo Meeting. Most of our operations happened via Google Sheets.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay. Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset.
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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Complete Call Solutions

4.5 19 reviews

$1,000+

< $25 / hr

50 - 249

Omaha, NE

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Complete Call Solutions is a customer service outsourcing company specializing in inbound call management and Tier 1 support services. Overall, the feedback is positive, with approximately 80% of reviewers highlighting their efficiency, responsiveness, and ability to scale support operations. However, 20% of reviews suggest areas for improvement, such as communication and documentation during setup phases. Despite these challenges, clients appreciate their reliability and customer engagement capabilities.

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Industry Experience

Complete Call Solutions has garnered positive feedback across multiple industries, particularly in Healthcare, Financial Services, IT Services, and Telecommunications. Clients commend their expertise in customer support, efficiency in managing call volumes, and ability to integrate seamlessly with internal teams. Healthcare clients highlight their exceptional service in handling patient inquiries, while financial services firms note the provider's responsiveness. Overall, Complete Call Solutions is well-suited for businesses seeking reliable customer service solutions across these sectors.
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Human Resources Other Industry Automotive Healthcare Financial services Telecommunications Business services Retail IT Services Manufacturing

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Average Project Cost Breakdown

$50,000 to $199,999 (5) $200,000 to $999,999 (4) Less than $10,000 (3) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Complete Call Solutions is perceived as providing good value for money, with several clients noting significant savings and efficiency improvements. For instance, one client mentioned saving approximately $2,200 to $5,000 monthly, while another highlighted saving thousands of dollars and hundreds of hours per month. Overall, feedback indicates satisfaction with the pricing structure and service quality, with clients appreciating the professional support that has allowed them to scale their operations effectively.
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Richmond, Virginia (2) Englewood, Colorado (1) Brockton, Massachusetts (1) Montgomery, Alabama (1) Indianapolis, Indiana (1) New York City, New York (1) Lodi, California (1) Douglasville, Georgia (1) Loma Linda, California (1) Bellevue, Washington (1) Dover, Delaware (1) Athens, Georgia (1) Richmond Hill, Georgia (1) Chestnut Ridge, New York (1) Newton Falls, Ohio (1) Bisbee, Arizona (1) Elora, Tennessee (1)

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EMS CRM

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Omaha, NE

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% SMS Marketing

20% Sales Outsourcing

EMS CRM is a phone answering service founded in 1998. The agency offers Call Center Services and Back Office Outsourcing, and is midsize.
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Nebraska

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Attentive
Clients consistently express high satisfaction with HelpSquad's attentiveness and responsiveness. One client noted their account manager, Chad, as 'attentive, responsive, and insightful,' which significantly enhanced their collaboration. Another client emphasized that HelpSquad's 'attentiveness and timeliness was on point,' highlighting their commitment to addressing specific needs. Overall, the sentiment reflects a strong appreciation for HelpSquad's dedication to client support and tailored solutions.

Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point. They listened to our specific needs and tailored a solution that fit us.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Nebraska

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Accommodating
Clients consistently highlight Boldr.'s accommodating nature, particularly in their exceptional responsiveness to evolving needs and proactive communication. One client noted that Boldr. adapted their strategies effectively to fit specific requirements, showcasing a deep understanding of their business model. The review emphasized the importance of customization, with Boldr. providing tailored support solutions that greatly enhanced client satisfaction. Overall, the sentiment reflects a strong appreciation for Boldr.'s willingness to adapt and deliver on client expectations.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

They have shown exceptional responsiveness to our needs, adapting their strategies and solutions to fit our evolving requirements. Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Nebraska

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Team players
Clients have consistently praised Big Outsource for their teamwork and cultural alignment. One executive noted that their staff felt like a direct extension of the internal team, highlighting their professionalism and kindness. The company's responsiveness and communication were also commended, with clients describing them as a tremendous partner. Overall, the sentiment reflects a strong appreciation for their collaborative spirit and alignment with client values.

Customer Service Outsourcing for EdTech Company

5.0 May 20, 2025

BigOutsource has been a tremendous partner. They are extremely communicative, responsive, their staff who work directly with our team supporting our customers are extremely professional, super kind, and feel like a direct extension of our internal team because everyone gets on so well.
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5 of 5 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)
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Timberline Total Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Omaha, NE

Services provided

70% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing

Timberline Total Solutions, an answering service company, was launched in 1995. The team provides Call Center Services and Sales Outsourcing.
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xtDirect LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Omaha, NE

Services provided

50% Call Center Services

30% IT Managed Services

20% Unified Communications Consulting & SI

XtDirect LLC, a telephone answering service, was founded in 2001. They provides Call Center Services and IT managed services.
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North End Teleservices LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Omaha, NE

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Market Research +1 service

25% Sales Outsourcing

North End Teleservices LLC, a Market Research company, was launched in 2015. In Omaha, Nebraska, the team specializes in Market Research and Call Center Services.
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OBI Creative

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Omaha, NE

Services provided

20% Advertising

20% Sales Outsourcing

15% Branding +3 services

15% Business Consulting

15% Public Relations

15% Social Media Marketing

OBI Creative is a small Advertising company founded in 2001. Their services include Advertising and Sales Outsourcing.
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Peer Sales Agency

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Omaha, NE

Services provided

60% Business Consulting

20% CRM Consulting and SI

20% Sales Outsourcing

Peer Sales Agency is a Business Consulting company. They are headquartered in Omaha, Nebraska. Their team offers Business Consulting and CRM consulting and SI.
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What are Featured Providers?

TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

São Paulo, Brazil

Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-100
101 - 150

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Corporate three Design

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Omaha, NE

Services provided

20% Call Center Services

20% Search Engine Optimization

20% Social Media Marketing +2 services

20% Web Design

20% Web Development

Established in 1990, Corporate three Design is a call center service. The team focuses on Call Center Services and Search Engine Optimization.
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EMS Billing Services Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Omaha, NE

Services provided

100% Back Office Outsourcing

EMS Billing Services Inc. Is a Back Office Outsourcing company. Founded in 1995, their team provides Back Office Outsourcing.
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AnswerPro

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Mission, KS

Services provided

100% Call Center Services

AnswerPro is a call center. They were launched in 1956, and their services include Call Center Services.
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WASI

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Omaha, NE

Services provided

50% Call Center Services

50% Sales Outsourcing

Call center and Sales Outsourcing company WASI is headquartered in Omaha, Nebraska. They provide Call Center Services and Sales Outsourcing.
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Anequim

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Omaha, NE

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Finance & Accounting Outsourcing (FAO)

Founded in 2006, Anequim is an answering service company. The company specializes in Call Center Services and Back Office Outsourcing.
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Executive Answering Service

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lincoln, NE

Services provided

100% Call Center Services

Executive Answering Service is a phone answering service. They are based in Lincoln, Nebraska and have small team. Their services include Call Center Services.
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Kopsa Solutions

Not yet reviewed

$1,000+

$300+ / hr

Freelancer

Fort Calhoun, NE

Services provided

70% Business Consulting

30% Back Office Outsourcing

Kopsa Solutions is a Business Consulting company. Based in Fort Calhoun, Nebraska, their small team provides Business Consulting and Back Office Outsourcing. The company was established in 2025.
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Mills Marketing & TeleServices

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Omaha, NE

Services provided

50% Direct Marketing

25% CRM Consulting and SI

15% Sales Outsourcing +1 service

10% Customer Service Outsourcing

Launched in 2000, Mills Marketing & TeleServices is a Direct Marketing company. The team specializes in Direct Marketing and CRM consulting and SI.
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Sierra Company

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Omaha, NE

Services provided

25% Corporate Training & Coaching

25% Translation

15% Call Center Services +4 services

10% Customer Service Outsourcing

10% HR Consulting

8% Staffing

7% Recruiting

Launched in 2017, Sierra Company is a Corporate Training & Coaching company. The team offers Corporate Training & Coaching and Translation and is based in Omaha, Nebraska.
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Ability to deliver

Focus

Proven

Market Leaders

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Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Complete Call Solutions

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Nebraska BPO Services

Complete Call Solutions

$1,000+

< $25 / hr

50 - 249

Omaha, NE

Ability to deliver

22.4/40.0

14.6/20 Reviews

2.9/10 Clients & Experience

4.9/10 Market Presence

Service focus

100% Back Office Outsourcing

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EMS CRM

Undisclosed

Undisclosed

250 - 999

Omaha, NE

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

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Timberline Total Solutions

Undisclosed

Undisclosed

50 - 249

Omaha, NE

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
xtDirect LLC

Undisclosed

Undisclosed

250 - 999

Omaha, NE

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

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North End Teleservices LLC

Undisclosed

Undisclosed

10 - 49

Omaha, NE

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

75% Back Office Outsourcing

25% Other

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OBI Creative

$5,000+

$100 - $149 / hr

10 - 49

Omaha, NE

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

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Peer Sales Agency

Undisclosed

Undisclosed

10 - 49

Omaha, NE

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

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Corporate three Design

$5,000+

$100 - $149 / hr

2 - 9

Omaha, NE

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

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EMS Billing Services Inc.

Undisclosed

Undisclosed

10 - 49

Omaha, NE

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
AnswerPro

$1,000+

Undisclosed

10 - 49

Mission, KS

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
WASI

Undisclosed

Undisclosed

2 - 9

Omaha, NE

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Anequim

Undisclosed

Undisclosed

2 - 9

Omaha, NE

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

75% Back Office Outsourcing

25% Other

View Profile Visit Website
Executive Answering Service

Undisclosed

Undisclosed

2 - 9

Lincoln, NE

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Kopsa Solutions

$1,000+

$300+ / hr

Freelancer

Fort Calhoun, NE

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

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Mills Marketing & TeleServices

Undisclosed

Undisclosed

2 - 9

Omaha, NE

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Back Office Outsourcing

75% Other

View Profile Visit Website
Sierra Company

Undisclosed

Undisclosed

2 - 9

Omaha, NE

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Back Office Outsourcing

75% Other

View Profile Visit Website

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Lead Gen & Market Research for SaaS Business Mgmt. Provider

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Reviewed 4 times in the past 6 months

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TECHSPEED INC is very responsive

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Call Center Services for Software Company

Reviewed 2 times in the past 6 months

HelpSquad is very responsive

Reviews mention Accommodating

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Reviewed 5 times in the past 6 months

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Why Trust Clutch

List of the Top 1 Nebraska BPO Services

Latest BPO Articles

Top 10 Asian American Pacific Islander B2B Sales & Growth Influencers to Follow in 2025

Why More Law Firms Are Leveraging BPOs

From Vendor to Partner: Carole Mahoney on Co-Creation Growth

Similar Categories

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