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Top BPO Companies in Kansas City

Ratings Updated: April 25, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Kansas City, KS

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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Reviews mention Flexible
The feedback regarding Unity Communications' flexibility is overwhelmingly positive. Clients have highlighted their ability to adapt to evolving project needs, with one stating, "Their capacity to scale up quickly and manage workloads effectively has been a significant benefit." Another client noted, "The month-to-month nature allows for flexibility on the front end should things not be a good fit." Overall, clients appreciate Unity's responsiveness and proactive approach, reinforcing their satisfaction with the partnership.

Call Center Services for E-Commerce Company

5.0 Sep 28, 2021

They are very flexible and responsive. Everything has been satisfying for now.
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E-Commerce Back Office Support for Aerospace Company

5.0 Jul 10, 2020

Flexibility, and ability to deal with change. This is an organization with a lot of experience — they had seen the kick-off issues before, and knew how to address them.
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BPO for E-commerce Mergers & Acquisitions Firm

5.0 May 13, 2020

They’re very proactive and flexible, as we’ve evolved our scope of work to include both task completion and a dedicated account representative. They’re always willing to help us achieve our goals.
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Outsourced Customer Service and E-Commerce for Crafts Company

5.0 Jun 19, 2019

Transitioning things over to them was thought out well in advance and was incredibly flexible with my hectic schedule. I have NO complaints!
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Data Entry & Processing for Toxicology Laboratory

4.5 Feb 25, 2025

The month-to-month nature allows for flexibility on the front end should things not be a good fit, which they are. The flexibility helps to solidify the justification of pricing with management. The communication has been well received.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, highlighting their effective support in revenue cycle management. One client noted the team's organizational skills and prompt communication, stating, "They’re very communicative and helpful... always on time and follow up when needed." Another mentioned a remarkable 99.59% attendance rate achieved through proactive management. Overall, feedback reflects a strong partnership characterized by professionalism and dedication, making Unity Communications a reliable choice for ongoing projects.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Kansas City, KS

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Great team
Clients consistently praise Hugo for their exceptional team, highlighting their effective communication, timely execution, and adaptability. One client noted that Hugo's ability to assemble a proficient team of customer support specialists greatly enhanced their operations. The overall sentiment reflects a strong appreciation for Hugo's commitment to transforming customer support and their role as a strategic partner, demonstrating that they are more than just a service provider.

Customer Support for FinTech Organization

5.0 Aug 23, 2023

Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 183 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Kansas City, KS

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a versatile virtual assistant and administrative support company offering services across various industries, such as law, psychiatry, and real estate. Feedback highlights their exceptional responsiveness and efficiency, with 100% of reviewers noting timely delivery and improved productivity. Clients consistently praise their ability to match the right personnel to project needs, resulting in enhanced operational efficiency and client satisfaction.

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Reviews mention Great team
Clients consistently highlight the exceptional quality of Remote CoWorker's team, describing them as 'wonderful', 'effective', and 'first class'. One CEO praised their staff for being 'loyal, friendly, and easy to work with', while another noted their assistant's 'good skills' and 'competence' in managing tasks. Overall, the sentiment reflects a strong appreciation for the team's professionalism and positive communication, with no reported areas for improvement.

Virtual Assistant Services for Massage Therapy Company

4.0 Dec 6, 2022

Their project management is good, and the team is great at following up and getting back to me. They have good tools to communicate and are consistent.
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Staff Augmentation for Bookkeeping Company

5.0 Dec 5, 2022

What did you find most impressive or unique about this company? They have amazing employees ready to help clients like me.
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Back-Office & Staffing Services for Nutrition Counseling Co

5.0 Jun 3, 2025

Remote CoWorker's staff are wonderful: effective, loyal, friendly, and wonderful team members.
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17 of 17 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 17 times in the past 6 months
Recent client feedback highlights Remote CoWorker's strong performance in delivering administrative support across various industries. Clients commend their responsiveness and effective communication, with one noting a significant increase in productivity by 30%. Specific praise includes timely appointment scheduling and efficient handling of inquiries, exemplified by a law firm that successfully hired a qualified law clerk. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service and the alignment of company values.
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Industry Experience

Remote CoWorker has demonstrated strength across diverse industries including real estate, legal, medical, and business services. Clients praised their effective communication, responsiveness, and ability to deliver timely results, resulting in increased efficiency and productivity. In real estate, they enhanced appointment setting for agents, while in legal, they matched firms with qualified assistants. The medical sector benefitted from improved administrative workflows. Overall, satisfaction is high across industries, indicating a strong fit for organizations seeking reliable virtual assistance.
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Business services Real estate Advertising & marketing Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Energy & natural resources Legal Medical

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United States (111) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Kansas City, KS

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Exceptional performance
The client expressed exceptional satisfaction with TechSpeed LLC's performance, highlighting their efficiency and accuracy in managing a complex data entry project for a large non-profit organization. The client noted that TechSpeed consistently completes the task within a tight six-hour deadline and with minimal errors. Their organization, communication, and commitment to excellence were specifically praised, with the client stating, 'Techspeed is by far the most impressive data entry team I have ever worked with.' Overall, the sentiment reflects strong confidence in TechSpeed's capabilities.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback on TECHSPEED INC highlights their exceptional service and professionalism. One client noted their effective data management for a WordPress project, emphasizing timely delivery and adaptability to changes. Another client praised the company's speed and accuracy in providing election information, surpassing competitors. Overall, clients express high satisfaction, with no significant areas for improvement identified, indicating TECHSPEED INC as a reliable partner for diverse project needs.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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1840 & Company

4.8 15 reviews

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Premier Verified

$10,000+

< $25 / hr

250 - 999

Overland Park, KS

Services provided

20% Customer Service Outsourcing

20% HR Outsourcing

15% Back Office Outsourcing +3 services

15% Call Center Services

15% Finance & Accounting Outsourcing (FAO)

15% Sales Outsourcing

1840 & Company is a recruitment and outsourcing agency specializing in providing skilled professionals across various sectors, including finance, healthcare, and customer support. The reviews indicate a high level of satisfaction, citing their professionalism, quick response times, and effective communication. Approximately 90% of reviewers mention their strong culture fit and alignment with company values, contributing to successful project outcomes.

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Reviews mention Well-organized projects
Clients have consistently praised 1840 & Company for their well-organized project management. One client noted their 'extremely organized, well-communicated, and professional' approach, while another highlighted their 'strong planning and adaptability skills' that ensured timely delivery. Regular meetings facilitated clear communication, enabling the team to address concerns promptly and maintain alignment with project goals. Overall, feedback reflects a high level of satisfaction with the company's efficiency and reliability in managing projects.

Recruitment Services for Performance Marketing Company

5.0 Aug 19, 2024

They were extremely organized, well-communicated, and professional in their approach.
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Industry Experience

1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.
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Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human Resources

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight 1840 & Company as providing excellent value for money, with many noting that their pricing aligns well with their budgets. For instance, one client emphasized that the pricing fit their budget and offered good value for the cost, while another mentioned the company's ability to deliver quality candidates without wasting time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.
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United States (7) Canada (3) Australia (1) Kenya (1)

This provider is fluent in 10 languages:

English

Spanish

Arabic

Mandarin

French

Italian

German

Hindi

Portuguese

Romanian

This provider is available in 1 time zone:

Central Standard Time (CST)

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Hyre

5.0 2 reviews

Undisclosed

< $25 / hr

50 - 249

Overland Park, KS

Services provided

50% Back Office Outsourcing

25% Sales Outsourcing

15% Customer Service Outsourcing +1 service

10% Other IT Consulting and SI

Hey Lieu is a staffing agency specializing in providing virtual assistant services tailored to the specific needs of businesses. Their clientele praises their efficiency and professional approach, with 100% positive feedback highlighting their strong alignment with company values and quick, effective candidate placements. Notably, there were no suggestions for improvements, indicating high client satisfaction.

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Industry Experience

Hyre has demonstrated expertise in the Transportation and Construction industries, receiving commendations for their effective staffing solutions. Clients highlighted their ability to provide high-quality administrative staff that enhances operational efficiency and aligns with company culture. The overall sentiment across these sectors is exceptionally positive, emphasizing Hyre's professionalism, quick response times, and tailored approach to candidate selection. Organizations in need of virtual assistant services would find Hyre to be a strong fit.
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Transportation Construction

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Hey Lieu's competitive pricing and exceptional value for money. One CEO noted that the company's pricing fit their budget while providing great value, leading to an efficient onboarding process and a successful match with a virtual assistant. Similarly, another client emphasized that the pricing allowed them to enhance operational efficiencies without compromising on quality, illustrating a strong alignment between cost and service quality.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Hyre's Kansas City team is recognized for delivering reliable virtual staffing services, ensuring rapid placement and high client satisfaction. Reviewers highlight their professionalism, efficient workflows, and attentive support, making them a trusted partner for businesses seeking flexible, well-managed virtual assistance.
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What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Kansas City, KS

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Attentive
Clients consistently express high satisfaction with HelpSquad's attentiveness and responsiveness. One client noted their account manager, Chad, as 'attentive, responsive, and insightful,' which significantly enhanced their collaboration. Another client emphasized that HelpSquad's 'attentiveness and timeliness was on point,' highlighting their commitment to addressing specific needs. Overall, the sentiment reflects a strong appreciation for HelpSquad's dedication to client support and tailored solutions.

Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point. They listened to our specific needs and tailored a solution that fit us.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, emphasizing exceptional communication and efficient service delivery. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. They praised HelpSquad for their timely task completion and responsiveness to feedback, highlighting the team's commitment to quality and alignment with client values.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Kansas City, KS

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Knowledgeable
Clients consistently highlight Big Outsource's substantial knowledge and expertise, particularly in understanding their unique business needs. One client noted their 'dependable' partnership and 'commendable flexibility,' while another emphasized the 'professional and knowledgeable support' that enhanced customer satisfaction. Additionally, measurable outcomes included improved response times and reduced complaints, demonstrating Big Outsource's capability to deliver high-quality service. Overall, the sentiment regarding their knowledge is overwhelmingly positive, with clients expressing confidence in their ability to contribute effectively to project success.

Data Entry for E-Commerce Company

5.0 Jul 26, 2023

Our experience with Big Outsource has been remarkably positive. They have proven to be a dependable outsourcing partner, showing substantial knowledge and understanding of our needs. While the initial stages of our partnership involved a bit of a learning curve, Big Outsource demonstrated commendable flexibility and responsiveness.
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Call Center Services for Logistics Company

5.0 Jul 23, 2023

Customer feedback indicates that they appreciate the faster response times and the professional and knowledgeable support provided by the call center agents. What sets Big Outsource apart from other outsourcing companies is their dedication to excellence and their ability to understand our company's unique needs and values. Their team members demonstrated a deep understanding of our logistics business, which translated into a more personalized and effective customer support experience.
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Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Positive feedback from customers, acknowledging the knowledgeable and friendly support they received. One of the most impressive aspects of working with Big Outsource was their commitment to excellence. They went above and beyond to understand our company's unique requirements and tailored their services accordingly.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Big Outsource for their responsiveness and effective communication, noting a 30% improvement in project turnaround times. One client highlighted their ability to manage logistics and client interactions, which allowed for increased capacity without sacrificing quality. The proactive approach to potential issues was also appreciated. However, some clients suggested that the company could enhance its service by recommending new content tools.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Kansas City, KS

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Unique expertise
Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.

BPO Services for Tech Company

5.0 May 25, 2022

This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Client Services Inc.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Lenexa, KS

Services provided

50% Back Office Outsourcing

40% Call Center Services

10% Customer Service Outsourcing

Client Services Inc. Is a Back Office Outsourcing company. The Saint Charles, Missouri-based agency was established in 1987. Their services include Back Office Outsourcing and Call Center Services.
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Lenexa, KS

Lenexa Campus 14425 College Blvd., Ste. 170,
Lenexa, KS 66215
6 - 9

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UnitedLex

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Overland Park, KS

Services provided

100% Back Office Outsourcing

Large Back Office Outsourcing company UnitedLex, is based in Overland Park, Kansas and New York, New York. The team focuses on Back Office Outsourcing.
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Novasors

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lenexa, KS

Services provided

65% Call Center Services

35% Customer Service Outsourcing

Novasors is an answering service company founded in 2005. The team specializes in Call Center Services and Customer Service Outsourcing.
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Expert Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kansas City, KS

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Launched in 1984, Expert Locksmith Store is a Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Parkville, MO

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

City Locksmith Services, a small Business Consulting company, is in Parkville, Missouri. The team provides Business Consulting and Back Office Outsourcing.
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Father Son Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kansas City, KS

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Established in 1977, Father Son Locksmith Shop is a Business Consulting company. The team provides Business Consulting and Back Office Outsourcing.
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Community Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kansas City, MO

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Building Security Services

Small Business Consulting company Community Locksmith Store, is headquartered in Kansas City, Missouri. Their services include Business Consulting and Back Office Outsourcing.
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Expert Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kansas City, KS

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Expert Locksmith Services, a small Business Consulting company, is based in Kansas City, Kansas. The team provides Business Consulting and Back Office Outsourcing.
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Union Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kansas City, MO

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Union Locksmith Store is a Business Consulting company launched in 1989. Their services include Business Consulting and Back Office Outsourcing.
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Town Center Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kansas City, MO

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Town Center Locksmith Shop, a Business Consulting company, was launched in 1999. The team provides Business Consulting and Back Office Outsourcing.
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Locksmith & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shawnee, KS

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Locksmith & Key Store is a Business Consulting company. Their team is based in Shawnee, Kansas and specializes in Business Consulting and Back Office Outsourcing.
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Gallery Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kansas City, KS

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Gallery Locksmith Store is a Business Consulting company. Located in Kansas City, Kansas, the firm focuses on Business Consulting and Back Office Outsourcing.
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Exclusive Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kansas City, KS

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Exclusive Locksmith Service is a small Business Consulting company. They focus on Business Consulting and Back Office Outsourcing and were founded in 1997.
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Security Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kansas City, MO

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Security Locksmith Services is a Business Consulting company established in 2000. The agency provides Business Consulting and Back Office Outsourcing.
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America's Call Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kansas City, MO

Services provided

70% Call Center Services

30% Market Research

America's Call Center is an answering service. Based in Kansas City, Missouri, their team specializes in Call Center Services and Market Research.
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TDB Communications, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Overland Park, KS

Services provided

50% Back Office Outsourcing

50% Staffing

TDB Communications, Inc. Is a Back Office Outsourcing and Staffing company established in 1999. Their services include Back Office Outsourcing and Staffing.
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Full Potential Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Kansas City, MO

Services provided

30% Call Center Services

20% Direct Marketing

20% Product Design +2 services

20% Social Media Marketing

10% Email Marketing

Full Potential Solutions is a Kansas City, Missouri-based call center. The team offers Call Center Services and Product Design.
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AnswerPro

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Mission, KS

Services provided

100% Call Center Services

AnswerPro is a call center. They were launched in 1956, and their services include Call Center Services.
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ECS Virtual Support

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Olathe, KS

Services provided

50% Call Center Services

40% Back Office Outsourcing

10% AI Agents

ECS Virtual Support is a call center. The firm is located in Olathe, Kansas. Their services include Call Center Services and Back Office Outsourcing.
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ER Marketing

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Kansas City, MO

Services provided

20% Search Engine Optimization

20% Web Design

10% Advertising +5 services

10% Call Center Services

10% Content Marketing

10% Pay Per Click

10% Social Media Marketing

10% Web Development

Launched in 2001, ER Marketing is a midsize SEO company located in Kansas City, Missouri and. Their team specializes in Search Engine Optimization and Web Design.
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Harlow Consulting Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Shawnee, KS

Services provided

50% Application Testing

50% Back Office Outsourcing

Harlow Consulting Group is a small Shawnee, Kansas-based Application Testing and Back Office Outsourcing company. Their services include Application Testing and Back Office Outsourcing.
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Saile Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kansas City, MO

Services provided

40% Sales Outsourcing

30% AI Consulting

30% AI Development

Saile Inc is a Sales Outsourcing company. Launched in 1999, the team provides Sales Outsourcing and Artificial Intelligence.
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Allied OneSource

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Overland Park, KS

Services provided

40% Recruitment Process Outsourcing

30% Call Center Services

30% IT Managed Services

Allied OneSource is a Recruitment Process Outsourcing company. Their team is headquartered in Overland Park, Kansas and specializes in Recruitment Process Outsourcing and IT managed services.
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Central Lock Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kansas City, MO

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Central Lock Key Store, a Business Consulting company, was founded in 1982. Based in Kansas City, Missouri, the team provides Business Consulting and Back Office Outsourcing.
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SMB Medical Billing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lee's Summit, MO

Services provided

50% Back Office Outsourcing

50% Finance & Accounting Outsourcing (FAO)

SMB Medical Billing is a Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company. Their team specializes in Back Office Outsourcing.
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Centralized Showing Service (CSS)

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Overland Park, KS

Services provided

100% Call Center Services

Launched in 1996, Centralized Showing Service (CSS) is a midsize phone answering service. Their services include Call Center Services.
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Little Village Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Leawood, KS

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Little Village Locksmith Store is a Business Consulting company. Based in Leawood, Kansas, their small team focuses on Business Consulting and Back Office Outsourcing. The firm was founded in 1994.
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TRO Agency

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Overland Park, KS

Services provided

20% Graphic Design

20% Sales Outsourcing

20% Social Media Marketing +2 services

20% Video Production

20% Web Design

Social media marketing firm TRO Agency is in Overland Park, Kansas. They specialize in Social Media Marketing and Web Design.
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Trojan Press

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

North Kansas City, MO

Services provided

20% Email Marketing

20% Event Management

20% Marketing Strategy +2 services

20% SMS Marketing

20% Sales Outsourcing

Trojan Press, a Marketing Strategy company, is in North Kansas City, Missouri. The team focuses on Marketing Strategy and Email Marketing.
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Andrew Reise

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Overland Park, KS

Services provided

20% Business Consulting

20% Call Center Services

20% Corporate Training & Coaching +3 services

20% HR Consulting

10% Digital Strategy

10% UX/UI Design

Andrew Reise, a Business Consulting company, is headquartered in Overland Park, Kansas. Their services include Business Consulting and Call Center Services.
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Fortiviti

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Olathe, KS

Services provided

30% Accounting

10% Back Office Outsourcing

10% Commercial Financing +5 services

10% Finance & Accounting Outsourcing (FAO)

10% Financial Advising & Planning

10% Fractional CFO Services

10% HR Consulting

10% HR Outsourcing

Fortiviti is an Accounting company. They are based in Olathe, Kansas and have small team. They specialize in Accounting and Back Office Outsourcing.
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Inside Ventures

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lawrence, KS

Services provided

50% Call Center Services

50% Sales Outsourcing

Telephone answering service and Sales Outsourcing company Inside Ventures is headquartered in Lawrence, Kansas. They provide Call Center Services and Sales Outsourcing and were established in 2011.
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Information Process Solutions and Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Overland Park, KS

Services provided

20% Digital Strategy

20% E-Commerce Development

20% Sales Outsourcing +3 services

20% Search Engine Optimization

10% AR/VR Development

10% Web Development

Information Process Solutions and Services is a small Digital Strategy company launched in 2018. Their services include Digital Strategy and Search Engine Optimization.
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Veracity Consulting, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Overland Park, KS

Services provided

40% Business Consulting

20% Corporate Training & Coaching

20% IT Strategy Consulting +2 services

10% Call Center Services

10% Cloud Consulting & SI

Business Consulting company Veracity Consulting, Inc. Was established in 2006. The team offers Business Consulting and IT strategy consulting.
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Interest Media, Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lee's Summit, MO

Services provided

50% Affiliate Marketing

50% Sales Outsourcing

Interest Media, Inc is an Affiliate Marketing and Sales Outsourcing company. They are based in Lee's Summit, Missouri, and their services include Affiliate Marketing and Sales Outsourcing.
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SolPro Digital

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Harrisonville, MO

Services provided

25% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Advertising +12 services

5% Branding

5% Content Marketing

5% Content Writing Services

5% Custom Software Development

5% Graphic Design

5% Logo

5% Low/No Code Development

5% Marketing Strategy

5% Search Engine Optimization

5% Social Media Marketing

5% Web Design

5% Web Development

SolPro Digital, a small Back Office Outsourcing company, is headquartered in Harrisonville, Missouri. The team offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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McAuley & Crandall

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Overland Park, KS

Services provided

55% Accounting

25% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

McAuley & Crandall is an Accounting company based in Overland Park, Kansas. Launched in 2001, the team offers Accounting and Finance & Accounting Outsourcing (FAO).
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Guardian Accounting Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Peculiar, MO

Services provided

50% Accounting

20% Back Office Outsourcing

20% Financial Consulting +1 service

10% Business Consulting

Guardian Accounting Services, an Accounting company, was launched in 2016. The company specializes in Accounting and Back Office Outsourcing, and is small.
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Berlin-Wheeler Inc

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Topeka, KS

Services provided

100% Call Center Services

Founded in 1951, Berlin-Wheeler Inc is a telephone answering service. The company focuses on Call Center Services, and is midsize.
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