Top BPO Companies in Kansas

Ratings Updated: December 25, 2025

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Kansas

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention Helpful
Clients have consistently praised Unity Communications for their helpfulness and responsiveness. One project manager noted, "The feedback process was impeccable," highlighting their availability and eagerness to assist. Another client remarked on their team's ability to reduce mistakes and improve efficiency, stating, "They add value to our company and have severely reduced the number of mistakes." Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and trust in their expertise.

Video Production for Animation Company

5.0 May 27, 2021

Unity Communications communication was great. The speed of their feedback was impressive and really helped the project. Their eagerness to help and creative approach to problem-solving.
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Customer Service Support for Wireless Company

5.0 Jun 6, 2019

They’re loyal, humble, helpful, and save us both time and money. Because of them, my job is much easier. Trust them because they're experts.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Kansas

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Kansas

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant company offering administrative, scheduling, and creative support services. The company is praised for its professionalism, efficient communication, and ability to match clients with suitable virtual assistants promptly. Client feedback is overwhelmingly positive, with 100% satisfaction reported in terms of responsiveness, quality of service, and alignment with client values.

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Reviews mention Collaborative
The overall sentiment regarding collaboration with Remote CoWorker is highly positive. Clients appreciate the active engagement from leadership, noting that the COO takes time to work closely with team members. One client highlighted the project manager's dedication to training VAs based on the company's SOPs, which exceeded expectations. Additionally, the responsiveness and adaptability of the team to client schedules were commended, indicating a strong collaborative spirit throughout the project.

Staff Augmentation for Digital Marketing Agency

5.0 Apr 4, 2024

The COO of a large corporation actually takes the time to work with people many levels below him. The project manager actually helps take your company's SOPs and train the VAs. I did not expect this level of engagement from the agency.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.
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United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Kansas

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, TECHSPEED INC received positive feedback for their effective project management and high-quality service. Clients praised their proactive communication, responsiveness, and ability to meet deadlines consistently. One client highlighted their commitment to understanding business needs, stating, 'They truly make us feel like our business matters to them.' Overall sentiment is highly favorable, with no significant areas for improvement identified across multiple reviews.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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United States (14) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)
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1840 & Company

4.8 15 reviews

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Premier Verified

$10,000+

< $25 / hr

250 - 999

Overland Park, KS

Services provided

20% Customer Service Outsourcing

20% HR Outsourcing

15% Back Office Outsourcing +3 services

15% Call Center Services

15% Finance & Accounting Outsourcing (FAO)

15% Sales Outsourcing

1840 & Company is a recruitment and outsourcing agency specializing in providing skilled professionals across various sectors, including finance, healthcare, and customer support. The reviews indicate a high level of satisfaction, citing their professionalism, quick response times, and effective communication. Approximately 90% of reviewers mention their strong culture fit and alignment with company values, contributing to successful project outcomes.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for 1840 & Company reflect a strong positive sentiment, highlighting their effective communication and alignment with client values. A client noted the successful outsourcing of finance staff, emphasizing the quality of work and timely project management. The company's dedication to supporting the hiring and onboarding process was particularly praised, with no significant areas for improvement identified. Overall, clients appreciate the good value for cost and the cultural fit with their needs.
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Industry Experience

1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.
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Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human Resources

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United States (7) Canada (3) Australia (1) Kenya (1)

This provider is fluent in 10 languages:

English

Spanish

Arabic

Mandarin

French

Italian

German

Hindi

Portuguese

Romanian

This provider is available in 1 time zone:

Central Standard Time (CST)
Overland Park, KS

5440 West 110th Street
Overland Park, KS 66211
2 - 5

(913) 213-3650

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Blue Valley Marketing

4.9 16 reviews

$5,000+

$25 - $49 / hr

250 - 999

Home, KS

Services provided

40% Customer Service Outsourcing

35% Call Center Services

25% Sales Outsourcing

Blue Valley Marketing is a versatile agency offering telemarketing, inbound and outbound call center services, specializing in lead generation and customer support. With a 100% positive review rate, clients commend their excellent project management, responsiveness, and adaptability to business needs. Notably, 85% of reviews highlight their effective communication and problem-solving skills.

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Reviews mention Dedicated
The feedback regarding Blue Valley Marketing highlights their dedication and responsiveness throughout the project. A client from Excalibur Hotel & Casino noted their impressive commitment, stating, 'They were dedicated to work and have highly skilled employees.' Additionally, the timeliness of deliveries and quick responses to needs further reinforced their dedication, leading to a successful collaboration without any areas for improvement mentioned.

Call Center Services for Software Dev Company

5.0 Sep 3, 2023

The Inbound Call center service exceeded our expectations with exceptional project management. They consistently delivered items on time. They were remarkably responsive to our specific needs, ensuring a smooth and productive partnership. I was truly impressed by the exceptional responsiveness of this Inbound Call Center service company. Their quick adaptation to our complex software development needs and their dedication to resolving customer inquiries efficiently stood out as highly unique and commendable.
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Industry Experience

Blue Valley Marketing has received positive feedback across multiple industries, including Media, IT Services, Hospitality, Wellness & Fitness, Restaurants, and Software. Clients commend their expertise in lead generation, customer service, and project management, noting consistent improvements in metrics such as customer satisfaction and sales revenue. The overall sentiment is highly favorable, reinforcing their adaptability and strong communication skills, making them a suitable partner for clients in these sectors.
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Media Information technology IT Services Hospitality & leisure Wellness & Fitness Restaurants Software Nonprofit Manufacturing Publishing

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise Blue Valley Marketing for providing excellent value for money, with numerous reviews highlighting that their pricing aligns well with budgetary constraints. One client noted, 'Pricing fit our budget and good value for cost,' while another mentioned their 'cost per order' was favorable. Overall, the sentiment reflects a strong appreciation for the quality of services relative to the costs, indicating that clients feel they receive substantial returns on their investments.
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New York City, New York (2) Newark, New Jersey (1) Nashville, Tennessee (1) Chicago, Illinois (1) Grand Rapids, Michigan (1) Southfield, Michigan (1) Orlando, Florida (1) Sandy Springs, Georgia (1) Cleveland, Ohio (1) Milwaukee, Wisconsin (1) Neenah, Wisconsin (1) Santa Clara, California (1) Fort Atkinson, Wisconsin (1) Las Vegas, New Mexico (1)
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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Kansas

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Kansas

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (6) Austria (1) Canada (1)

Cape Town, South Africa

34 Bree Street
Cape Town, South Africa 8001
50 - 75

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Kansas

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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10 of 10 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 10 times in the past 6 months
Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Hyre

5.0 2 reviews

Undisclosed

< $25 / hr

50 - 249

Overland Park, KS

Services provided

50% Back Office Outsourcing

25% Sales Outsourcing

15% Customer Service Outsourcing +1 service

10% Other IT Consulting and SI

Hey Lieu is a staffing agency specializing in providing virtual assistant services tailored to the specific needs of businesses. Their clientele praises their efficiency and professional approach, with 100% positive feedback highlighting their strong alignment with company values and quick, effective candidate placements. Notably, there were no suggestions for improvements, indicating high client satisfaction.

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Industry Experience

Hyre has demonstrated expertise in the Transportation and Construction industries, receiving commendations for their effective staffing solutions. Clients highlighted their ability to provide high-quality administrative staff that enhances operational efficiency and aligns with company culture. The overall sentiment across these sectors is exceptionally positive, emphasizing Hyre's professionalism, quick response times, and tailored approach to candidate selection. Organizations in need of virtual assistant services would find Hyre to be a strong fit.
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Transportation Construction

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Hey Lieu's competitive pricing and exceptional value for money. One CEO noted that the company's pricing fit their budget while providing great value, leading to an efficient onboarding process and a successful match with a virtual assistant. Similarly, another client emphasized that the pricing allowed them to enhance operational efficiencies without compromising on quality, illustrating a strong alignment between cost and service quality.
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Overland Park, KS

12022 Blue Valley Parkway
Overland Park, KS 66213
6 - 9

8444395438

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UnitedLex

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Overland Park, KS

Services provided

100% Back Office Outsourcing

Large Back Office Outsourcing company UnitedLex, is based in Overland Park, Kansas and New York, New York. The team focuses on Back Office Outsourcing.
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Ramat Gan, Israel

12 Abba Hillel Street Ramat - Gan
Ramat Gan, Israel 52136

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Novasors

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lenexa, KS

Services provided

65% Call Center Services

35% Customer Service Outsourcing

Novasors is an answering service company founded in 2005. The team specializes in Call Center Services and Customer Service Outsourcing.
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Lenexa, KS

10310 West 84th Terrace
Lenexa, KS 66214
2 - 5

855.234.6222

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Inside Ventures

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lawrence, KS

Services provided

50% Call Center Services

50% Sales Outsourcing

Telephone answering service and Sales Outsourcing company Inside Ventures is headquartered in Lawrence, Kansas. They provide Call Center Services and Sales Outsourcing and were established in 2011.
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Lawrence, KS

1 Riverfront Plaza Suite 100,
Lawrence, KS 66044
2 - 5

+1.855.969.0812

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ECS Virtual Support

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Olathe, KS

Services provided

50% Call Center Services

40% Back Office Outsourcing

10% AI Agents

ECS Virtual Support is a call center. The firm is located in Olathe, Kansas. Their services include Call Center Services and Back Office Outsourcing.
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Olathe, KS

15050 West 138th Street, STE 4264
Olathe, KS 66062
41 - 49

9133350255

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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Innovative
Client feedback highlights TDCX's innovative approach to support, with notable instances of their quick adaptation to process changes and the introduction of new solutions. One client emphasized their ability to provide proactive support and suggest improvements, stating, "They frequently suggest great ideas for improvement." Overall sentiment reflects a strong appreciation for TDCX's collaborative nature and innovative problem-solving capabilities, contributing positively to clients' operational success.

Call Center Services for Global Social Media Company

5.0 May 17, 2022

The team is very dedicated and motivated to try out new solutions, implement pilots and offer innovative ideas for us to consider. I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work. They frequently suggest great ideas for improvement.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)
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Callcap

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wichita, KS

Services provided

70% Call Center Services

15% Business Consulting

15% Market Research

Callcap is a telephone answering service. The team offers Call Center Services and Business Consulting and is in Wichita, Kansas.
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Wichita, KS

125 N Emporia Ave
Wichita, KS 67202
50 - 75

+1.866.662.9106

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Centralized Showing Service (CSS)

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Overland Park, KS

Services provided

100% Call Center Services

Launched in 1996, Centralized Showing Service (CSS) is a midsize phone answering service. Their services include Call Center Services.
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Overland Park, KS

13160 Foster St #190,
Overland Park, KS 66213
2 - 5

+1.913.754.3081

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Berlin-Wheeler Inc

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Topeka, KS

Services provided

100% Call Center Services

Founded in 1951, Berlin-Wheeler Inc is a telephone answering service. The company focuses on Call Center Services, and is midsize.
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Topeka, KS

2942 SW Wanamaker Dr #200,
Topeka, KS 66614
41 - 49

+1.785.271.1000

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NCA

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Hutchinson, KS

Services provided

100% Call Center Services

In Hutchinson, Kansas, NCA is a telephone answering service. They focus on Call Center Services and were founded in 2001.
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Hutchinson, KS

327 W 4th - P.O. Box 3023,
Hutchinson, KS 67504
31 - 40

888.768.0674

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One Call Concepts Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wichita, KS

Services provided

100% Customer Service Outsourcing

Midsize Customer Service Outsourcing company One Call Concepts Inc, is located in Wichita, Kansas. Their services include Customer Service Outsourcing.
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Wichita, KS

8100 E 22nd St N # 2300-1,
Wichita, KS 67226
10 - 15

+1.316.687.2102

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National Credit Adjusters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hutchinson, KS

Services provided

100% Call Center Services

National Credit Adjusters is a call center company. They offer Call Center Services and are in Hutchinson, Kansas.
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Hutchinson, KS

327 W 4th Ave,
Hutchinson, KS 67501
41 - 49

+1.888.768.0674

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TDB Communications, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Overland Park, KS

Services provided

50% Back Office Outsourcing

50% Staffing

TDB Communications, Inc. Is a Back Office Outsourcing and Staffing company established in 1999. Their services include Back Office Outsourcing and Staffing.
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Overland Park, KS

10901 W 84th Ter Ste 105
Overland Park, KS 66214
76 - 100

913.327.740

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AnswerPro

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Mission, KS

Services provided

100% Call Center Services

AnswerPro is a call center. They were launched in 1956, and their services include Call Center Services.
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Mission, KS

5815 Dearborn St
Mission, KS 66202
6 - 9

8775736981

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Answer Advantage

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wichita, KS

Services provided

100% Call Center Services

Call center company Answer Advantage is based in Wichita, Kansas. Launched in 1997, the team focuses on Call Center Services.
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Wichita, KS

131 N Glendale
Wichita, KS 67208
6 - 9

316.687.5056

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Fortiviti

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Olathe, KS

Services provided

30% Accounting

10% Back Office Outsourcing

10% Commercial Financing +5 services

10% Finance & Accounting Outsourcing (FAO)

10% Financial Advising & Planning

10% Fractional CFO Services

10% HR Consulting

10% HR Outsourcing

Fortiviti is an Accounting company. They are based in Olathe, Kansas and have small team. They specialize in Accounting and Back Office Outsourcing.
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Olathe, KS

401 West Frontier Lane, Ste 200
Olathe, KS 66061
21 - 30

913-956-1207

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Harlow Consulting Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Shawnee, KS

Services provided

50% Application Testing

50% Back Office Outsourcing

Harlow Consulting Group is a small Shawnee, Kansas-based Application Testing and Back Office Outsourcing company. Their services include Application Testing and Back Office Outsourcing.
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Shawnee, KS

4908 Longview St,
Shawnee, KS 66218
10 - 15

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CareCloud

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Rutherford, NJ

Services provided

100% Back Office Outsourcing

CareCloud, a Back Office Outsourcing company, was established in 1999. The large team specializes in Back Office Outsourcing.
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Miami, FL

5200 Waterford District Drive
Miami, FL 33126
401 - 500

+1 (866) 266-6822

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Allied OneSource

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Overland Park, KS

Services provided

40% Recruitment Process Outsourcing

30% Call Center Services

30% IT Managed Services

Allied OneSource is a Recruitment Process Outsourcing company. Their team is headquartered in Overland Park, Kansas and specializes in Recruitment Process Outsourcing and IT managed services.
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Overland Park, KS

Suite 220 10901 W 84th Ter
Overland Park, KS 66214
101 - 150

913.253.7000

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S & E Group, LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Wichita, KS

Services provided

45% Customer Service Outsourcing

40% Staffing

15% Call Center Services

In Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.
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Orange Park, FL

198 Arora Blvd., Apt. 607
Orange Park, FL 32073
2 - 5

8883928488

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Information Process Solutions and Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Overland Park, KS

Services provided

20% Digital Strategy

20% E-Commerce Development

20% Sales Outsourcing +3 services

20% Search Engine Optimization

10% AR/VR Development

10% Web Development

Information Process Solutions and Services is a small Digital Strategy company launched in 2018. Their services include Digital Strategy and Search Engine Optimization.
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Abu Dhabi, United Arab Emirates

Airport Road
Abu Dhabi, United Arab Emirates
6 - 9

+971505640108

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TRO Agency

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Overland Park, KS

Services provided

20% Graphic Design

20% Sales Outsourcing

20% Social Media Marketing +2 services

20% Video Production

20% Web Design

Social media marketing firm TRO Agency is in Overland Park, Kansas. They specialize in Social Media Marketing and Web Design.
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Overland Park, KS

10540 Barkley #268
Overland Park, KS 66212
16 - 20

+1 800-983-1213

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Andrew Reise

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Overland Park, KS

Services provided

20% Business Consulting

20% Call Center Services

20% Corporate Training & Coaching +3 services

20% HR Consulting

10% Digital Strategy

10% UX/UI Design

Andrew Reise, a Business Consulting company, is headquartered in Overland Park, Kansas. Their services include Business Consulting and Call Center Services.
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Overland Park, KS

9393 West 110th Street 51 Corporate Woods, STE 500
Overland Park, KS 66210
6 - 9

(913) 323-6899

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McAuley & Crandall

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Overland Park, KS

Services provided

55% Accounting

25% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

McAuley & Crandall is an Accounting company based in Overland Park, Kansas. Launched in 2001, the team offers Accounting and Finance & Accounting Outsourcing (FAO).
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Overland Park, KS

7200 W 132nd Street, Suite 16066213, US
Overland Park, KS 66213
2 - 5

913.239.9130

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ADAR, Incorporated

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Wichita, KS

Services provided

40% Business Consulting

20% Back Office Outsourcing

20% IT Strategy Consulting +1 service

20% Social Media Marketing

ADAR, Incorporated is a small Business Consulting company launched in 2010. Their team provides Business Consulting and Social Media Marketing.
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Wichita, KS

250 N Rock Rd Ste 360
Wichita, KS 67206
2 - 5

703-999-6196

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Veracity Consulting, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Overland Park, KS

Services provided

40% Business Consulting

20% Corporate Training & Coaching

20% IT Strategy Consulting +2 services

10% Call Center Services

10% Cloud Consulting & SI

Business Consulting company Veracity Consulting, Inc. Was established in 2006. The team offers Business Consulting and IT strategy consulting.
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Overland Park, KS

8100 Newton St., O
Overland Park, KS 66204
16 - 20

913.945.1912

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Client Services Inc.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Lenexa, KS

Services provided

50% Back Office Outsourcing

40% Call Center Services

10% Customer Service Outsourcing

Client Services Inc. Is a Back Office Outsourcing company. The Saint Charles, Missouri-based agency was established in 1987. Their services include Back Office Outsourcing and Call Center Services.
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Heredia, Costa Rica

Diursa Business Center Eurocenter 1, Second Floor,
Heredia, Costa Rica
31 - 40

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Blossom Creative LLC

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Manhattan, KS

Services provided

20% Search Engine Optimization

15% Back Office Outsourcing

15% Custom Software Development +4 services

15% Web Design

15% Web Development

10% Branding

10% Digital Strategy

Founded in 2007, Blossom Creative LLC is a small Manhattan, Kansas-based SEO company. Their team focuses on Search Engine Optimization and Web Design.
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Manhattan, KS

1516 Humboldt Street
Manhattan, KS 66502
1

(908) 376-6396

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M.K. Madden Consulting

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Wichita, KS

Services provided

20% Business Consulting

10% Accounting

10% Branding +7 services

10% Commercial Brokerage Services

10% Commercial Financing

10% Financial Advising & Planning

10% Funding & Investment

10% Sales Outsourcing

5% Marketing Strategy

5% Web Design

Small Business Consulting company M.K. Madden Consulting, is located in Wichita, Kansas. Their services include Business Consulting and Branding.
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Wichita, KS

North Rock Road
Wichita, KS 67226
1

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