Top BPO Companies in Wichita

Ratings Updated: December 25, 2025

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Wichita, KS

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention High-quality work
Clients consistently commend Unity Communications for delivering high-quality work and maintaining timely project management. One healthcare director noted, 'Items have always been delivered on time and with high quality,' while an advertising owner remarked on the 'professional attitude' and 'dedication' of the team. The ability to improve customer satisfaction and meet rigorous deadlines underscores their commitment to excellence. Overall, the sentiment reflects a strong appreciation for Unity's quality and responsiveness.

BPO for Online Media Company

5.0 Sep 5, 2023

Unity always delivers on time and on budget. We set specific measurable KPIs on a weekly basis. Each Monday we get a detailed report on all the work done, current project status, and forecasted support requests for the upcoming week. Their ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector.
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BPO Services for Online Medical Supplies Retailer

5.0 Oct 11, 2022

Having Unity handle our duty processing has ensured that our customer service team is available to help assist our customers on the phone. Our phone drop rate has decreased, and the amount of orders being processed has increased as a direct result. The agents we work with daily are an absolute delight in our company chatrooms and video meetings. The talent they bring is unmatched.
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Staff Augmentation for E-Commerce Business

5.0 Nov 11, 2021

We have been nothing but impressed with Unity's ability to understand our requirements as a small business, and translate those requirements to an effective and successful solution that has helped us scale beyond anything we imagined possible. Again they have helped us operate, scale and provide a great deal of customer success that wouldn't have been otherwise possible.
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Virtual Assistant Recruitment for Spa

5.0 Sep 24, 2021

I’m giving Unity Communications 5 stars! They got my life back when I hired virtual assistants through them. I finally found this company that assigned me amazing virtual assistants that have all the skills I was looking for to manage everything I’ve been dealing with. Ever since I hired Unity, I was able to scale my business to a higher level and have more freedom and time with my family!
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BPO for E-commerce Mergers & Acquisitions Firm

5.0 May 13, 2020

By other measurements, we’re generally pleased with the partnership and the quality of work. We’re looking to expand the relationship and have them help with another level of data collection. Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Unity Communications for their effective customer service management and reliable project execution. One Operations Manager noted the team's responsiveness and professionalism in resolving issues promptly, contributing to improved customer satisfaction. Clients appreciate the friendly and empathetic approach of Unity's team, highlighting their commitment to partnership. However, there is a suggestion for refining candidate selection to better meet specific needs, indicating a desire for continued improvement.
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United States (34) Australia (1) Canada (1) Ireland (1)

San Pedro Garza García, Mexico

303 Avenida Circuito Frida Kahlo
San Pedro Garza García, Mexico 66278
201 - 250

4805508700

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Wichita, KS

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Chicago, IL

401 North Michigan Avenue
Chicago, IL 60611
1001 - 2000

+16786547342

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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Wichita, KS

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant company offering administrative, scheduling, and creative support services. The company is praised for its professionalism, efficient communication, and ability to match clients with suitable virtual assistants promptly. Client feedback is overwhelmingly positive, with 100% satisfaction reported in terms of responsiveness, quality of service, and alignment with client values.

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Reviews mention Positive attitude
The feedback regarding Remote CoWorker highlights a strong positive attitude among their team members. A client noted that their assigned resource was 'first class' and recognized for being a 'great communicator' with a 'really positive approach' to tasks. This sentiment underscores the company's commitment to fostering effective communication and a collaborative spirit, contributing to successful project outcomes without any noted areas for improvement.

Administrative Support for Software Company

5.0 Jul 19, 2023

Our assigned resource has been first class. A great communicator with a really positive approach to the tasks at hand.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.
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United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Wichita, KS

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Proactive
The sentiment regarding TECHSPEED INC's proactivity is overwhelmingly positive. Clients highlighted their proactive communication and customer-first mindset, noting that the team anticipated potential issues and offered solutions before problems arose. One client specifically praised their ability to adapt quickly to shifting priorities and their commitment to quality and efficiency, describing the partnership as smooth and productive. Overall, feedback indicates a strong sense of reliability and responsiveness throughout the project.

Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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United States (14) Canada (1)
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Callcap

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wichita, KS

Services provided

70% Call Center Services

15% Business Consulting

15% Market Research

Callcap is a telephone answering service. The team offers Call Center Services and Business Consulting and is in Wichita, Kansas.
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Wichita, KS

125 N Emporia Ave
Wichita, KS 67202
50 - 75

+1.866.662.9106

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S & E Group, LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Wichita, KS

Services provided

45% Customer Service Outsourcing

40% Staffing

15% Call Center Services

In Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.
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Wichita, KS

9100 E Harry Street, Apt. 2601
Wichita, KS 67207
2 - 5

8883928488

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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Wichita, KS

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Wichita, KS

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Wichita, KS

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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One Call Concepts Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wichita, KS

Services provided

100% Customer Service Outsourcing

Midsize Customer Service Outsourcing company One Call Concepts Inc, is located in Wichita, Kansas. Their services include Customer Service Outsourcing.
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Wichita, KS

8100 E 22nd St N # 2300-1,
Wichita, KS 67226
10 - 15

+1.316.687.2102

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Answer Advantage

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wichita, KS

Services provided

100% Call Center Services

Call center company Answer Advantage is based in Wichita, Kansas. Launched in 1997, the team focuses on Call Center Services.
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Wichita, KS

131 N Glendale
Wichita, KS 67208
6 - 9

316.687.5056

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ADAR, Incorporated

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Wichita, KS

Services provided

40% Business Consulting

20% Back Office Outsourcing

20% IT Strategy Consulting +1 service

20% Social Media Marketing

ADAR, Incorporated is a small Business Consulting company launched in 2010. Their team provides Business Consulting and Social Media Marketing.
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Wichita, KS

250 N Rock Rd Ste 360
Wichita, KS 67206
2 - 5

703-999-6196

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NCA

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Hutchinson, KS

Services provided

100% Call Center Services

In Hutchinson, Kansas, NCA is a telephone answering service. They focus on Call Center Services and were founded in 2001.
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Hutchinson, KS

327 W 4th - P.O. Box 3023,
Hutchinson, KS 67504
31 - 40

888.768.0674

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National Credit Adjusters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hutchinson, KS

Services provided

100% Call Center Services

National Credit Adjusters is a call center company. They offer Call Center Services and are in Hutchinson, Kansas.
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Hutchinson, KS

327 W 4th Ave,
Hutchinson, KS 67501
41 - 49

+1.888.768.0674

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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

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M.K. Madden Consulting

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Wichita, KS

Services provided

20% Business Consulting

10% Accounting

10% Branding +7 services

10% Commercial Brokerage Services

10% Commercial Financing

10% Financial Advising & Planning

10% Funding & Investment

10% Sales Outsourcing

5% Marketing Strategy

5% Web Design

Small Business Consulting company M.K. Madden Consulting, is located in Wichita, Kansas. Their services include Business Consulting and Branding.
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Wichita, KS

North Rock Road
Wichita, KS 67226
1

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Top BPO Companies in Wichita

List of the Top Wichita BPO Services

Reviews mention High-quality work

BPO for Online Media Company

BPO Services for Online Medical Supplies Retailer

Staff Augmentation for E-Commerce Business

Virtual Assistant Recruitment for Spa

BPO for E-commerce Mergers & Acquisitions Firm

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Positive attitude

Administrative Support for Software Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

Customer Service Outsourcing for Home Care Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 2 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

HelpSquad is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Reviews mention Accommodating

BPO Services for E-Commerce Company

Call Center Services for Global Tech Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

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