Top Call Center Services & Voice Services in Iowa
19 Companies
List of the Top Iowa Call Center Companies & Voice Services
Sponsored
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves IowaServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
2 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
$1,000+< $25 / hr1,000 - 9,999Serves IowaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Communicative
Clients consistently commend Hugo for their exceptional communication skills, noting their proactive approach and responsiveness to needs. One client highlighted Hugo's 'eagerness to excel,' while another praised their 'top-notch onboarding' and effortless communication via dedicated channels. Moreover, feedback reflects an overall sentiment of satisfaction, with clients appreciating the regular updates and flexibility in addressing project requirements, enhancing collaboration and project success.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
$5,000+< $25 / hr1,000 - 9,999Serves IowaServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
$5,000+< $25 / hr1,000 - 9,999Serves IowaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Flexible
The feedback regarding Select VoiceCom highlights their notable flexibility in project management. Clients emphasized their responsiveness to changing requirements and their proactive problem-solving approach. For instance, one client praised their ability to swiftly address challenges and implement effective solutions, ensuring alignment with project goals. Overall, the sentiment reflects a strong appreciation for Select VoiceCom's adaptability and dedication to client satisfaction, contributing significantly to the success of their campaigns.-
Call Center Services for MarTech Company
5.0 Jan 19, 2025Yes, very flexible and agile to help continue to optimize and create efficiencies for the campaign.
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0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, feedback for Select VoiceCom has been overwhelmingly positive, highlighting their strong organizational skills and effective communication. A client noted their 'personalized approach' and responsiveness, stating they 'honor what they say they are going to do.' The company successfully sourced and hired a talented team, aligning well with client values and culture. No significant areas for improvement were identified, indicating high client satisfaction.Was this helpful?
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
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Uptown Creation
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$1,000+$150 - $199 / hr10 - 49Iowa City, IAServices provided
35% Social Media Marketing20% Marketing Strategy20% Sales Outsourcing +2 services15% Email Marketing10% Direct MarketingSee all 20 projectsUptown Creation is a LinkedIn marketing agency specializing in LinkedIn outreach, content creation, and lead generation. With a 100% positive feedback rate across reviews, clients consistently praise their expertise in LinkedIn strategies, professionalism, timely delivery, and ability to generate high-quality leads and meetings. Notably, 100% of reviewers commend their approach to crafting personalized campaigns and understanding client needs.
Reviews mention Innovative
Clients have praised Uptown Creation for their innovative and modern approach to lead generation and sales. One client highlighted their passion and ease of collaboration, noting the impressive results achieved, such as generating 20 appointments and 800+ new LinkedIn connections within three months. The overall sentiment reflects a strong appreciation for Uptown Creation's creative strategies and adaptability, indicating they are well-regarded for their innovative solutions in the market research and consulting space.-
Lead Gen & Appointment-Setting for Market Research Company
5.0 Aug 23, 2024We were impressed by their passion and modern approach to selling; plus, they are extremely easy to work with.
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4 of 4 reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In recent reviews, Uptown Creation has received overwhelmingly positive feedback for their LinkedIn strategy and outreach services. Clients praised their responsiveness and professionalism, with one noting they booked 37 meetings and generated over $700,000 in pipeline. Another emphasized their expertise, stating they booked 30 meetings leading to seven-figure pipeline growth. The team's ability to turn data into actionable insights and maintain clear communication was highlighted as a key strength. Overall, clients reported high satisfaction with their results and collaboration.Was this helpful?
Industry Experience
Uptown Creation has garnered positive feedback across various industries including Advertising & Marketing, Business Services, Financial Services, IT Services, Healthcare, and more. Clients consistently praise their expertise in LinkedIn outreach, lead generation, and content strategy, resulting in significant revenue generation and successful engagement with target markets. The overall sentiment reflects strong satisfaction with their professional communication, timely delivery, and tailored approach, making them a suitable partner for businesses looking to enhance their LinkedIn presence and achieve measurable growth.
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Advertising & marketing Business services Financial services Information technology Healthcare Research Software Consumer Products Consulting Real estate IT ServicesWas this helpful?
See All Locations (1)Iowa City, IA
30 Gathering Place
Iowa City, IA 5224610 - 15
3478786962
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$5,000+Undisclosed250 - 999Fairfax, IA
Services provided
50% Commercial Development50% Sales OutsourcingCommercial Development and Sales Outsourcing company Advanced Traffic Control was established in 2004. The firm provides Commercial Development and Sales Outsourcing.
Read moreSee All Locations (1)Fairfax, IA
98 West Cemetery Road
Fairfax, IA 52228501 - 750
3193965269
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves IowaServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
2 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Serves IowaServices provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
9 of 9 Call Center Services reviews are 5 stars9 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read moreWas this helpful?
Industry Experience
Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
Read All ReviewsSelect Industry to see insights
Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
See All Locations (1)Tunis, Tunisia
16 Rue Ibn Zohr
Tunis, Tunisia151 - 200
+21636408538
$1,000+< $25 / hr1,000 - 9,999Serves IowaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Innovative
Clients have highlighted six eleven global services' innovative approach, particularly their flexibility and commitment to process improvement. One senior manager noted their unique mindset focused on quality, which distinguishes them from competitors. Overall, the sentiment regarding innovation is positive, with clients appreciating the company's ability to adapt and enhance service delivery.-
Customer Service BPO for Remote Monitoring Company
5.0 Feb 13, 2023What did you find most impressive or unique about this company? They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
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Davao City, Philippines
mabini st cor araullo st
Davao City, Philippines 80001001 - 2000
18555240081
See All Locations (2)Davao City, Philippines
maa st bugac
Davao City, Philippines 80002001 - 5000
18555240081
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$1,000+< $25 / hr250 - 999West Des Moines, IA
Services provided
25% Call Center Services30% PEO/Employee Leasing25% Customer Service Outsourcing +2 services10% HR Consulting10% StaffingAureon is a PEO/Employee Leasing company. They offer PEO/Employee Leasing and Call Center Services and were established in 1988. The company is headquartered in West Des Moines, Iowa.
Read moreSee All Locations (1)West Des Moines, IA
7760 OFFICE PLAZA DRIVE SOUTH
West Des Moines, IA 50266201 - 250
800.336.1931
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UndisclosedUndisclosed250 - 999Dubuque, IA
Services provided
10% Call Center Services25% Application Management & Support15% AI Development +4 services15% Finance & Accounting Outsourcing (FAO)15% IT Managed Services10% Back Office Outsourcing10% Customer Service OutsourcingEstablished in 1988, Humach, a midsize Application Management & Support company, is headquartered in Dubuque, Iowa. Their services include Application Management & Support and Artificial
Read moreSee All Locations (1)Dubuque, IA
131 W. 10th Street
Dubuque, IA 52001151 - 200
8335540766
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UndisclosedUndisclosed1,000 - 9,999Cedar Falls, IA
Services provided
35% Call Center Services30% Customer Service Outsourcing15% Back Office Outsourcing +2 services10% HR Consulting10% HR OutsourcingCBE Companies is an answering service. They focus on Call Center Services and Customer Service Outsourcing and were established in 1933.
Read moreSee All Locations (1)Cedar Falls, IA
1309 Technology Parkway
Cedar Falls, IA 50613151 - 200
+1.319.234.6686
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UndisclosedUndisclosed50 - 249Iowa City, IA
Services provided
36% Call Center Services24% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Sales OutsourcingMass Markets is an answering service company headquartered in Iowa City, Iowa. They offer Call Center Services and Back Office Outsourcing and were founded in 2003.
Read moreSee All Locations (1)Iowa City, IA
2937 Sierra Ct. SW
Iowa City, IA 5224031 - 40
+1.888.387.1987
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UndisclosedUndisclosed50 - 249West Des Moines, IA
Services provided
30% Call Center Services30% Customer Service Outsourcing28% Back Office Outsourcing +1 service12% Sales OutsourcingMidsize call center company Premiere Business Solutions, is based in West Des Moines, Iowa. The team provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)West Des Moines, IA
1031 Office Park Road Suite 9
West Des Moines, IA 5026510 - 15
+1.515.418.9280
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Featured
What are Featured Providers?
$10,000+< $25 / hr50 - 249Serves IowaServices provided
10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingSee all 229 projectsBelkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.
Industry Experience
Belkins has received positive feedback across various industries, including Advertising & Marketing, Information Technology, Healthcare, and Education. Clients commend their expertise in lead generation, responsiveness, and tailored strategies that yield high-quality leads and appointments. The company has effectively supported clients in scaling operations and improving sales pipelines. Overall sentiment is highly favorable, particularly in sectors like IT and Marketing, where results often exceed expectations, making Belkins a strong candidate for organizations seeking similar services.
Read All ReviewsSelect Industry to see insights
IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchBelkins is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (135) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)See All Locations (4)Kyiv, Ukraine
Volodymyrska St, 101
Kyiv, Ukraine 0200050 - 75
0674659513
$1,000+< $25 / hr1,000 - 9,999Serves IowaServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 74 projectsSupportYourApp is a professional customer support center specializing in Contact Center Services, Inbound and Outbound Call Handling, and Telephonic Support. With 100% satisfaction across reviews, clients commend their 24/7 responsiveness, multi-channel support, and flexibility in adapting to client needs. Notably, 80% of reviewers highlight the company's efficient communication and proactive management style.
Reviews mention Timely
Overall sentiment regarding timeliness in client feedback for SupportYourApp is highly positive. Clients consistently praise the company's ability to deliver timely responses and support. Specific feedback includes remarks about 'timely response' and 'quick to respond' from multiple clients, indicating their satisfaction with the speed and efficiency of service. For instance, one client noted that 'agents have been solving cases within the desired period of time,' highlighting the company's commitment to meeting deadlines and addressing client needs promptly.-
Customer Support for Smart Home Climate Control Brand
5.0 Aug 27, 2024SupportYourApp excelled in project management. They consistently delivered on time and kept us informed with regular updates and progress reports. Their team was highly responsive, often addressing our needs within hours, and they're flexible in adapting to any changes or new requirements.
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Customer Support Services for HealthTech Company
5.0 May 13, 2024The SupportYourApp team is very professional. They are always delivering the promised results on time. Our communication is on-point. We enjoy collaborating with them very much.
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Call Center Services for Education Company
4.5 May 19, 2023Reports delivered on time based on agreed-upon determined schedule. Weekly check-in meetings enabling our team and SYA to discuss issues, work through resolutions, ensure alignment, and provide clarifications, updates, and guidance on appropriate response to a variety of user questions and issues. SYA continues to be responsive to the needs of our team and to this project.
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Business Services for Software Company
5.0 Jan 3, 2023Everything is always done on time, and there are no interruptions in the service provision.
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Answering Services for Software Dev Company
5.0 Nov 2, 2020And while we did have to reach out to their management team the first couple of times to ask whether the QA results will be delivered on time (which they were), after that they have been sending the numbers to us themselves without any reminders and additional questions.
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10 of 11 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent reviews of SupportYourApp reflect a strong overall sentiment, highlighting their exceptional customer service and responsiveness. Clients commend the team for effective communication and seamless integration into existing operations. Specific feedback includes high customer satisfaction scores, quick issue resolution, and proactive support. Notably, one client praised their agent's dedication, leading to a personal visit. Areas for improvement mentioned were minimal, focusing mainly on enhanced metrics reporting and team expansion as needed.Was this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Fitness, Education, Gaming, Financial Services, and Retail. Clients commend their high-quality customer support, quick adaptability, and effective communication. Industries like Education and Fitness report significant enhancements in customer satisfaction and engagement. The overall sentiment is positive, emphasizing SupportYourApp's reliability and commitment to scaling operations effectively, making them a suitable partner for businesses seeking robust customer service solutions.
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Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Education IT Services Financial services Manufacturing Fitness Software Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback on SupportYourApp's pricing and value for money is overwhelmingly positive, with multiple clients highlighting that their pricing fits within budget constraints while delivering excellent service quality. For instance, one client noted that the 'good value for cost' was a key reason for their choice, while another emphasized the 'high quality support' provided at a lower price compared to competitors. Overall, clients express satisfaction with the cost-effectiveness and the quality of service received.Was this helpful?
$1,000+< $25 / hr50 - 249Serves IowaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
19 of 20 reviews are 5 stars12 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
Recent client feedback on A-SALES AB highlights a strong performance in lead generation and project management. Clients reported generating an average of 15-22 qualified meetings per month, with tailored outreach strategies that effectively engaged target audiences. Positive remarks focused on their structured processes, timely deliverables, and the ability to adapt messaging to specific markets. However, one review noted a significant dissatisfaction due to low-quality output, contrasting with the overall sentiment of satisfaction and effective collaboration across multiple projects.Was this helpful?
Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
Read All ReviewsSelect Industry to see insights
Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.Was this helpful?
See All Locations (3)London, England
96 Kensington High Street
London, England W8 4SG31 - 40
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UndisclosedUndisclosed1,000 - 9,999Iowa City, IA
Services provided
20% Call Center Services20% AI Development20% Back Office Outsourcing +2 services20% Customer Service Outsourcing20% IT Managed ServicesEstablished in 2002, MCI is a large IT managed services company. Their services include IT managed services and Artificial Intelligence.
Read moreSee All Locations (1)Iowa City, IA
2937 Sierra Ct SW,
Iowa City, IA 522402 - 5
+1.877.542.8625
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Undisclosed$25 - $49 / hr2 - 9Cedar Falls, IA
Services provided
30% Back Office Outsourcing25% Customer Service Outsourcing20% Sales Outsourcing +2 services15% Document Digitization & Management10% Business Continuity ManagementSmall Back Office Outsourcing company Cascade Virtual, is based in Cedar Falls, Iowa. The team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (1)Cedar Falls, IA
200 State Street
Cedar Falls, IA 506132 - 5
319-214-2120
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UndisclosedUndisclosed50 - 249Davenport, IA
Services provided
10% Call Center Services45% IT Managed Services45% IT Strategy ConsultingIT strategy consulting company Solutions Management Group is in Davenport, Iowa and Cedar Rapids, Iowa. Their services include IT strategy consulting and IT managed services.
Read moreSee All Locations (2)Davenport, IA
5433 Tremont Avenue
Davenport, IA 5280710 - 15
5634456402
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UndisclosedUndisclosed50 - 249West Des Moines, IA
Services provided
20% Call Center Services62% Customer Service Outsourcing18% Back Office OutsourcingCpITelecom is a Customer Service Outsourcing company. They were founded in 1997, and their services include Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (1)West Des Moines, IA
6949 Vista Drive
West Des Moines, IA 5026621 - 30
1.888.611.4221
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UndisclosedUndisclosed2 - 9Cedar Rapids, IA
Services provided
20% Call Center Services20% AI Consulting20% Back Office Outsourcing +2 services20% Business Consulting20% IT Strategy ConsultingScoreboard Group Consulting is an IT strategy consulting company. Their small team is located in Cedar Rapids, Iowa. Their services include IT strategy consulting and Business Consulting.
Read moreSee All Locations (1)Cedar Rapids, IA
222 3rd Avenue SE #412
Cedar Rapids, IA 524012 - 5
888.517.3785
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UndisclosedUndisclosedFreelancerWaterloo, IA
Services provided
50% Custom Software Development30% Sales Outsourcing20% Web DevelopmentYerima auto is a software development company. They were founded in 2025 and specialize in Custom Software Development and Sales Outsourcing.
Read moreSee All Locations (1)Waterloo, IA
2000 Leo P. Rooff Expressway
Waterloo, IA 507021
93180961
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$1,000+< $25 / hr2 - 9Urbandale, IA
Services provided
20% Back Office Outsourcing20% Business Consulting20% Customer Service Outsourcing +3 services20% Email Marketing10% Sales Outsourcing10% Social Media MarketingTala Agency is a small Urbandale, Iowa-based Email Marketing company. The team specializes in Email Marketing and Business Consulting.
Read moreSee All Locations (2)Urbandale, IA
4141 114th Street
Urbandale, IA 503222 - 5
+15153370602
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UndisclosedUndisclosed2 - 9Marion, IA
Services provided
50% Call Center Services50% Back Office OutsourcingIowa Answering Service, Inc. Is a telephone answering service and Back Office Outsourcing company established in 1988. The team offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Marion, IA
3145 Newcastle Rd,
Marion, IA 52302+1.319.393.1775
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UndisclosedUndisclosed2 - 9Davenport, IA
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingQuad City Telephone Answering Service, a call center service, is located in Davenport, Iowa. They focus on Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Davenport, IA
4933 Utica Ridge Road
Davenport, IA 52807+1.563.322.2624
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UndisclosedUndisclosed50 - 249Cedar Falls, IA
Services provided
10% Call Center Services30% Advertising25% Email Marketing +2 services20% Search Engine Optimization15% Out of Home DesignAdvertising company Mudd Advertising is headquartered in Cedar Falls, Iowa. Established in 1981, the team provides Advertising and Email Marketing.
Read moreSee All Locations (1)Cedar Falls, IA
One Mudd Center, 915 Technology Parkway
Cedar Falls, IA 50613101 - 150
+1.319.277.2003
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UndisclosedUndisclosedFreelancerWest Des Moines, IA
Services provided
20% Call Center Services20% Direct Marketing20% Market Research +3 services20% Public Relations10% Content Marketing10% Content Writing ServicesLaunched in 2004, Kelly Moore's PR Collective is a Direct Marketing company. The team provides Direct Marketing and Public Relations.
Read moreSee All Locations (1)West Des Moines, IA
1398 93rd St
West Des Moines, IA 502666 - 9
+1 515-720-9670
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UndisclosedUndisclosed2 - 9Ankeny, IA
Services provided
25% Sales Outsourcing25% Search Engine Optimization25% Web Design +1 service25% Web DevelopmentAthlure is a SEO services firm established in 2023. Their team offers Search Engine Optimization and Web Design.
Read moreSee All Locations (1)Ankeny, IA
2407 SE Delaware Avenue,
Ankeny, IA 500211
+1 515-420-1657
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List of the Top 1 Iowa Call Center Companies & Voice Services
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$1,000+$150 - $199 / hr10 - 49Iowa City, IA
Ability to deliver
37.4/40.018.4/20 Reviews9.9/10 Clients & Experience9/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$5,000+Undisclosed250 - 999Fairfax, IA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr250 - 999West Des Moines, IA
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed250 - 999Dubuque, IA
Ability to deliver
7.4/40.00/20 Reviews1.8/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed1,000 - 9,999Cedar Falls, IA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
UndisclosedUndisclosed50 - 249Iowa City, IA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
36% Call Center Services20% Sales Outsourcing44% Other -
UndisclosedUndisclosed50 - 249West Des Moines, IA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services12% Sales Outsourcing58% Other -
UndisclosedUndisclosed1,000 - 9,999Iowa City, IA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
Undisclosed$25 - $49 / hr2 - 9Cedar Falls, IA
Ability to deliver
4.8/40.00/20 Reviews0.2/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Davenport, IA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed50 - 249West Des Moines, IA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed2 - 9Cedar Rapids, IA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosedFreelancerWaterloo, IA
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+< $25 / hr2 - 9Urbandale, IA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Marion, IA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed2 - 9Davenport, IA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other
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