Top Call Center Services & Voice Services in Iowa

Ratings Updated: April 5, 2026

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Featured

What are Featured Providers?
SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Iowa

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

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Reviews mention Knowledgeable
Clients consistently highlighted the extensive knowledge and expertise of SalesRoads, noting their organized processes and depth of resources in lead generation. One CEO remarked on their team's ability to guide clients through the lead generation process, stating that their organization and tools were impressive. Another client emphasized the unmatched quality of SalesRoads' sales executives, commending their responsiveness and support. Overall, the sentiment reflects a strong appreciation for the company's knowledgeable approach and effective project management.

Call Center Services for Managed Service Provider

5.0 Oct 19, 2023

Their organization and depth of resources and knowledge about lead generation. They have an amazing number of tools at their disposal to build the type of prospect list you need and execute on the overall needs of the program.
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Outbound Cold Calling & Lead Generation for AI Software Firm

5.0 Oct 19, 2020

Very strong. Their management team is responsive and knowledgeable. They joined our Slack channels and were available literally on a seconds notice - even while on the call with a customer.
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Inside Sales Telemarketing for Software Manufacturer

5.0 May 22, 2019

VSA, Inc. is very knowledgeable and capable. It would be helpful to prepare your script, marketing campaign, and elevator pitch in advance. Lay out a campaign roadmap for them so that they know where you want to go. They’re quite efficient. They run campaigns quickly, so you need to think more than one step at a time.
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28 of 38 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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United States (61) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Iowa

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Iowa

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Iowa

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Open to feedback
The feedback highlights Select VoiceCom's strong openness to client input, with one client noting their 'extremely well organized and communicative team' that responds within 24 hours. Clients appreciate their 'personalized approach' and willingness to adapt, stating they are 'open minded to change.' Overall, the sentiment is highly positive, with no areas for improvement identified at this time.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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Uptown Creation

5.0 20 reviews

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Premier Verified

$1,000+

$150 - $199 / hr

10 - 49

Iowa City, IA

Services provided

35% Social Media Marketing

20% Marketing Strategy

20% Sales Outsourcing +2 services

15% Email Marketing

10% Direct Marketing

Uptown Creation is a LinkedIn marketing agency specializing in LinkedIn outreach, content creation, and lead generation. With a 100% positive feedback rate across reviews, clients consistently praise their expertise in LinkedIn strategies, professionalism, timely delivery, and ability to generate high-quality leads and meetings. Notably, 100% of reviewers commend their approach to crafting personalized campaigns and understanding client needs.

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Industry Experience

Uptown Creation has garnered positive feedback across various industries including Advertising & Marketing, Business Services, Financial Services, IT Services, Healthcare, and more. Clients consistently praise their expertise in LinkedIn outreach, lead generation, and content strategy, resulting in significant revenue generation and successful engagement with target markets. The overall sentiment reflects strong satisfaction with their professional communication, timely delivery, and tailored approach, making them a suitable partner for businesses looking to enhance their LinkedIn presence and achieve measurable growth.
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Advertising & marketing Business services Financial services Information technology Healthcare Research Software Consumer Products Consulting Real estate IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (5) $50,000 to $199,999 (5)

What Clients Have Said
Clients consistently highlight Uptown Creation's exceptional value for money, emphasizing their competitive pricing and impressive results. For instance, one client noted, "Good value for cost" and reported generating over $700,000 in pipeline, while another stated, "Pricing fit our budget" and achieved a 12X ROI. Overall sentiment reflects satisfaction with the quality of service relative to cost, reinforcing Uptown Creation's reputation as a cost-effective partner in lead generation and LinkedIn outreach.
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New York City, New York (2) Miami, Florida (2) San Diego, California (2) Laguna Beach, California (1) Chicago, Illinois (1) Des Moines, Iowa (1) Fort Lauderdale, Florida (1) Newport Beach, California (1) Tampa, Florida (1) Phoenix, Arizona (1) Seattle, Washington (1) Boston, Massachusetts (1) Cumming, Georgia (1) Eatontown, New Jersey (1) Orange County, California (1)

This provider is fluent in 1 language:

English

This provider is available in 16 time zones:

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

Alaska Standard Time (AKST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Advanced Traffic Control

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Fairfax, IA

Services provided

50% Commercial Development

50% Sales Outsourcing

Commercial Development and Sales Outsourcing company Advanced Traffic Control was established in 2004. The firm provides Commercial Development and Sales Outsourcing.
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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Iowa

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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Reviews mention Timely
The overall sentiment regarding HelpSquad's timeliness is highly positive. Clients consistently noted that tasks were completed on time, with one client stating, "Tasks are completed on time and any issues resolved quickly." Another client emphasized their "timely and professional" handling of inquiries. Additionally, project management was described as satisfactory, with all deadlines met and communication being prompt. This reflects HelpSquad's commitment to responsive and timely service delivery.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Virtual Agent Dev for Omnichannel Support Solutions Co

5.0 Feb 22, 2024

HelpSquad delivered exactly what we needed and helped us save time, so I gave them a five out of five. Everything was satisfactory with HelpSquad's project management in terms of delivering on time and within budget.
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Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point.
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Call Center Services for Moving & Storage Company

5.0 Feb 13, 2024

Yes, communication and project management was done in a timely fashion.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Tasks are completed on time and any issues resolved quickly. Team takes feedback with urgency and care.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
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8 of 8 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Iowa

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Exceptional results
Clients consistently report exceptional results from six eleven global services, particularly highlighting their ability to provide high-quality talent and responsive support. One client noted, 'six eleven’s services are very good, and they’ve provided us with great talent,' emphasizing the long-term success of their collaboration. Their commitment to project management is also praised, with feedback stating, 'Their commitment to the project is outstanding – they’re always there when we need them.' Overall, clients express a high level of satisfaction.

BPO Services for Telecommuniactions & IT Services Company

4.5 Feb 15, 2023

six eleven’s services are very good, and they’ve provided us with great talent. We’ve been working with them for around 10 years now, and some of the resources they originally provided us with are still working for us. These resources are now excellent managers, and they know our business and processes very well.
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (6) Canada (1) Malaysia (1)

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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Iowa

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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Reviews mention Communicative
Clients consistently praised A-SALES AB for their exceptional communication skills, noting that they were 'always on time' and 'delivered items as expected.' Feedback highlighted the proactive nature of their communication, with one client stating they received 'almost instant responses' and another noting 'regular check-ins' that kept priorities aligned. Overall, the sentiment reflects a strong appreciation for A-SALES AB's ability to maintain clear, effective communication throughout the project lifecycle.

Web Optimization & Apptmt Setting for Business Services Co

5.0 Jun 11, 2024

Without a doubt the communication, you're getting almost instant responses from them! Virtual Meeting was our primary form of communication.
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Lead Generation & Sales Outsourcing for Video Production Co

5.0 Apr 12, 2024

Communication was fantastic. They didn’t miss any deadlines; the team was a well-oiled machine. Our primary form of communication was through Virtual Meeting, Email, or Messaging App.
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Lead Generation for Digital Marketing Agency

5.0 Mar 29, 2024

Yes, they were punctual and detailed. Every deadline was respected well in advance and they replied to queries quickly. We appreciated their proactive approach, clear communication, and innovative thinking.
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Lead Generation & Email Outreach Campaigns for HR Agency

5.0 Mar 11, 2024

Very timely and communicative. I have to work hard to keep up with their pace. If any issues arise, they fix them before I even can bring them up in the weekly meetings!
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Email Outreach for AI Solutions Provider

5.0 Mar 3, 2024

We had regular meetings to check on the campaign performance and made adjustments when we needed to. Our account manager was super responsive, quick & straightforward in communication, which is also another key point that I believe really played a big part in our success.
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16 of 16 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Aureon

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

West Des Moines, IA

Services provided

25% Call Center Services

30% PEO/Employee Leasing

25% Customer Service Outsourcing +2 services

10% HR Consulting

10% Staffing

Aureon is a PEO/Employee Leasing company. They offer PEO/Employee Leasing and Call Center Services and were established in 1988. The company is headquartered in West Des Moines, Iowa.
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Humach

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Dubuque, IA

Services provided

10% Call Center Services

25% Application Management & Support

15% AI Development +4 services

15% Finance & Accounting Outsourcing (FAO)

15% IT Managed Services

10% Back Office Outsourcing

10% Customer Service Outsourcing

Established in 1988, Humach, a midsize Application Management & Support company, is headquartered in Dubuque, Iowa. Their services include Application Management & Support and Artificial
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CBE Companies

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Cedar Falls, IA

Services provided

35% Call Center Services

30% Customer Service Outsourcing

15% Back Office Outsourcing +2 services

10% HR Consulting

10% HR Outsourcing

CBE Companies is an answering service. They focus on Call Center Services and Customer Service Outsourcing and were established in 1933.
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Mass Markets

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Iowa City, IA

Services provided

36% Call Center Services

24% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Mass Markets is an answering service company headquartered in Iowa City, Iowa. They offer Call Center Services and Back Office Outsourcing and were founded in 2003.
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Premiere Business Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

West Des Moines, IA

Services provided

30% Call Center Services

30% Customer Service Outsourcing

28% Back Office Outsourcing +1 service

12% Sales Outsourcing

Midsize call center company Premiere Business Solutions, is based in West Des Moines, Iowa. The team provides Call Center Services and Customer Service Outsourcing.
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What are Featured Providers?
Assistring LLC

5.0 15 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Iowa

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

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Reviews mention Flexible
Clients have consistently praised Assistring LLC for their flexibility and adaptability in managing projects. Notably, one client highlighted their ability to 'co-create and optimize processes,' which significantly enhanced operational efficiency. The seamless handling of multichannel support and dynamic volume management further underscores their responsiveness to client needs. Overall, the sentiment regarding flexibility is overwhelmingly positive, establishing Assistring LLC as a reliable strategic partner.

Call Center Services for Consumer Electronics Retailer

5.0 Feb 20, 2026

Their multichannel operational scope, sales results, and consistency over several years were unmatched. Their flexibility and ability to co create and optimize processes make them a reliable strategic partner. Service delivery is strong. Their proactive collaboration in co developing processes helped streamline our operations.
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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
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Industry Experience

Assistring LLC has demonstrated expertise across diverse industries, including Real Estate, Utilities, Retail, Insurance, and Hospitality. Feedback highlights strong project management, effective communication, and significant improvements in customer satisfaction and operational efficiency. Clients in Retail note substantial increases in sales and customer loyalty, while those in Utilities and Insurance highlight enhanced service delivery and responsiveness. Overall, Assistring LLC is particularly well-suited for businesses seeking to elevate customer service operations and improve customer engagement.
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Retail Real estate Utilities Insurance Hospitality & leisure Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (11)

What Clients Have Said
Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.
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MCI

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Iowa City, IA

Services provided

20% Call Center Services

20% AI Development

20% Back Office Outsourcing +2 services

20% Customer Service Outsourcing

20% IT Managed Services

Established in 2002, MCI is a large IT managed services company. Their services include IT managed services and Artificial Intelligence.
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Cascade Virtual

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Cedar Falls, IA

Services provided

30% Back Office Outsourcing

25% Customer Service Outsourcing

20% Sales Outsourcing +2 services

15% Document Digitization & Management

10% Business Continuity Management

Small Back Office Outsourcing company Cascade Virtual, is based in Cedar Falls, Iowa. The team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Solutions Management Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Davenport, IA

Services provided

10% Call Center Services

45% IT Managed Services

45% IT Strategy Consulting

IT strategy consulting company Solutions Management Group is in Davenport, Iowa and Cedar Rapids, Iowa. Their services include IT strategy consulting and IT managed services.
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cpITelecom

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

West Des Moines, IA

Services provided

20% Call Center Services

62% Customer Service Outsourcing

18% Back Office Outsourcing

CpITelecom is a Customer Service Outsourcing company. They were founded in 1997, and their services include Customer Service Outsourcing and Call Center Services.
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Scoreboard Group Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cedar Rapids, IA

Services provided

20% Call Center Services

20% AI Consulting

20% Back Office Outsourcing +2 services

20% Business Consulting

20% IT Strategy Consulting

Scoreboard Group Consulting is an IT strategy consulting company. Their small team is located in Cedar Rapids, Iowa. Their services include IT strategy consulting and Business Consulting.
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yerima auto

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Waterloo, IA

Services provided

50% Custom Software Development

30% Sales Outsourcing

20% Web Development

Yerima auto is a software development company. They were founded in 2025 and specialize in Custom Software Development and Sales Outsourcing.
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Tala Agency

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Urbandale, IA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Customer Service Outsourcing +3 services

20% Email Marketing

10% Sales Outsourcing

10% Social Media Marketing

Tala Agency is a small Urbandale, Iowa-based Email Marketing company. The team specializes in Email Marketing and Business Consulting.
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Iowa Answering Service, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Marion, IA

Services provided

50% Call Center Services

50% Back Office Outsourcing

Iowa Answering Service, Inc. Is a telephone answering service and Back Office Outsourcing company established in 1988. The team offers Call Center Services and Back Office Outsourcing.
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Quad City Telephone Answering Service

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Davenport, IA

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Quad City Telephone Answering Service, a call center service, is located in Davenport, Iowa. They focus on Call Center Services and Back Office Outsourcing.
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Mudd Advertising

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cedar Falls, IA

Services provided

10% Call Center Services

30% Advertising

25% Email Marketing +2 services

20% Search Engine Optimization

15% Out of Home Design

Advertising company Mudd Advertising is headquartered in Cedar Falls, Iowa. Established in 1981, the team provides Advertising and Email Marketing.
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Kelly Moore's PR Collective

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

West Des Moines, IA

Services provided

20% Call Center Services

20% Direct Marketing

20% Market Research +3 services

20% Public Relations

10% Content Marketing

10% Content Writing Services

Launched in 2004, Kelly Moore's PR Collective is a Direct Marketing company. The team provides Direct Marketing and Public Relations.
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Athlure

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ankeny, IA

Services provided

25% Sales Outsourcing

25% Search Engine Optimization

25% Web Design +1 service

25% Web Development

Athlure is a SEO services firm established in 2023. Their team offers Search Engine Optimization and Web Design.
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