Top BPO Companies in Boston
185 Companies
List of the Top Boston BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Boston, MAServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Unity Communications highlight their effective support in revenue cycle management, with clients noting their organization, communication, and respectful team culture. One client emphasized the seamless handling of collections and timely call management, contributing to sustained client satisfaction. Despite initial attendance issues, Unity Communications swiftly implemented solutions, achieving a notable 99.59% attendance rate. Overall, the sentiment reflects a strong partnership characterized by reliability and a commitment to client needs.Was this helpful?
Industry Experience
Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Boston, MAServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Detail-oriented
Client feedback consistently highlights Hugo's meticulous attention to detail, particularly in developing a comprehensive knowledge base and a user-friendly FAQ section. One client noted their 'remarkable' work in creating informative resources that significantly eased customer inquiries. Another emphasized Hugo's commitment to quality, stating that their outputs reflected 'meticulous attention to detail.' Overall, the sentiment surrounding Hugo's detail-oriented approach is highly positive, indicating their effectiveness in enhancing project outcomes.-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Boston, MAServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 176 projectsRemote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.
Reviews mention Exceptional results
Clients have reported exceptional results from Remote CoWorker, highlighting a 30% increase in operational efficiency and a 50% reduction in email response times. Feedback emphasizes their effective project management, consistent on-time delivery, and high attention to detail. One client noted their unique ability to combine efficiency with adaptability, resulting in outstanding outcomes and enhanced customer satisfaction. Overall, the sentiment reflects strong approval of their performance and value in achieving project goals.-
Staff Augmentation for Law Firm
5.0 Dec 1, 2022The company is responsive, professional, and dedicated to what they do. The workflow was exceptional, with seamless communication through Zoom meetings and phone calls. Their kind, compassionate, professional, and responsive nature is impressive and unique.
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Industry Experience
Remote CoWorker has received positive feedback across various industries, demonstrating notable strengths in sectors such as automotive, real estate, healthcare, and legal services. Clients commend their prompt communication, effective project management, and ability to match skilled virtual assistants to specific needs. The overall sentiment reflects satisfaction with productivity improvements, administrative support, and lead generation efforts. Potential clients in these sectors can expect a commitment to quality service, responsiveness, and operational efficiency from Remote CoWorker.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Remote CoWorker's excellent value for money, noting that their pricing aligns well with budgets. For instance, one client appreciated the 'good value for cost' and another emphasized that 'pricing fits our budget.' Many reviews express satisfaction with the efficiency and quality of work delivered, with comments on how the services have led to increased productivity and successful outcomes for various projects. Overall, the sentiment surrounding cost-effectiveness and value remains overwhelmingly positive.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Boston, MAServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Norwood, MA
Services provided
50% Marketing Strategy25% Back Office Outsourcing25% Customer Service OutsourcingHMI Performance Incentives is a Marketing Strategy company founded in 1980. The agency offers Marketing Strategy and Back Office Outsourcing, and is midsize.
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UndisclosedUndisclosed50 - 249Boston, MA
Services provided
50% Marketing Strategy25% Back Office Outsourcing25% Customer Service OutsourcingAlyce is a Boston, Massachusetts-based Marketing Strategy company. Their services include Marketing Strategy and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Boston, MAServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves Boston, MAServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$100,000+Undisclosed10,000+Serves Boston, MAServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Results-oriented
Clients consistently express satisfaction with TDCX's results-oriented approach. Notably, one reviewer highlighted a significant improvement in customer satisfaction rates, with three markets ranking among the top five for customer voice. Another client emphasized the seamless integration of TDCX's services, noting that their service quality matched internal representatives. Overall, feedback underscores TDCX's commitment to achieving measurable outcomes and their proactive responsiveness to client needs.-
Call Center Services for Premium Coffee Brand
5.0 Apr 24, 2022With the help of TDCX, we see a significant improvement in our customer satisfaction rate. 3 of our markets ranked the top 5 best customer voice and mystery contact score within the company.
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Call Center Services for Luxury E-Commerce Company
5.0 Apr 8, 2022We conduct mystery calls that prove their quality levels are the same as ours. Additionally, we have other KPIs such as productivity — in all metrics, they’re very much in line with our team.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed50 - 249Boston, MA
Services provided
100% Back Office OutsourcingGreater Boston Legal Services is a Back Office Outsourcing company founded in 1900. Located in Boston, Massachusetts, the team offers Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Boston, MA
Services provided
100% Back Office OutsourcingFort Point Payments, Inc. Is a Back Office Outsourcing company. The team provides Back Office Outsourcing, and the firm is based in Boston, Massachusetts.
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UndisclosedUndisclosed50 - 249Boston, MA
Services provided
100% Back Office OutsourcingIMP is a Back Office Outsourcing company. Based in Boston, Massachusetts, the team specializes in Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Framingham, MA
Services provided
25% Branding25% Content Marketing25% Marketing Strategy +1 service25% Sales OutsourcingFounded in 2010, Peerless Media is a branding firm. The small team specializes in Branding and Marketing Strategy.
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$25,000+$50 - $99 / hr50 - 249Boston, MA
Services provided
20% Back Office Outsourcing20% DevOps Managed Services20% Generative AI +2 services20% IT Staff Augmentation20% StaffingTorc, an IT staff augmentation company, was founded in 2021. The team provides IT staff augmentation and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Burlington, MA
Services provided
25% Back Office Outsourcing25% IT Staff Augmentation25% Recruiting +1 service25% StaffingBoston Services is a small IT staff augmentation company. Founded in 2014, the team provides IT staff augmentation and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Wakefield, MA
Services provided
30% Accounting30% Back Office Outsourcing20% Business Consulting +1 service20% Custom Software DevelopmentVestmark is an Accounting company. They are headquartered in Wakefield, Massachusetts. Their team specializes in Accounting and Back Office Outsourcing.
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$250,000+$150 - $199 / hr10 - 49Quincy, MA
Services provided
25% Cloud Consulting & SI25% Search Engine Optimization25% Web Design +2 services13% Customer Service Outsourcing12% Call Center ServicesEstablished in 2003, APC Integrated is a cloud consulting & SI company. The firm provides cloud consulting & SI and Search Engine Optimization, and is small.
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$1,000+Undisclosed50 - 249Boston, MA
Services provided
20% Account-Based Marketing20% CRM Consulting and SI20% Demand Generation Marketing +2 services20% Email Marketing20% Sales OutsourcingSee all 1 projectsOutbound Sales Pro (OSP) is the top appointment setting and lead generation company helping B2B founders and sales leaders scale for a fraction of the cost of an in-house team. We generate hundreds
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$1,000+< $25 / hr10 - 49Beverly, MA
Services provided
100% Call Center ServicesBusiness and Professional Exchange, Inc. Is a call center. Headquartered in Beverly, Massachusetts, their small team specializes in Call Center Services. The company was launched in 1976.
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UndisclosedUndisclosed10 - 49Woburn, MA
Services provided
50% Back Office Outsourcing50% RecruitingBack Office Outsourcing and Recruiting company Meduvi focuses on Back Office Outsourcing and Recruiting. They are headquartered in Woburn, Massachusetts.
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UndisclosedUndisclosed10 - 49Burlington, MA
Services provided
35% Call Center Services25% AI Development25% E-Commerce Development +1 service15% Sales OutsourcingEasyAsk Technologies, Inc. Is a call center. Their small team is based in Burlington, Massachusetts. Their services include Call Center Services and Artificial Intelligence.
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$10,000+$150 - $199 / hr2 - 9Boston, MA
Services provided
30% Sales Outsourcing20% Business Consulting15% Corporate Training & Coaching +4 services10% CRM Consulting and SI10% Recruiting10% Staffing5% AI ConsultingEstablished in 2022, JAM PIPELINE, a small Sales Outsourcing company, is located in Boston, Massachusetts. Their team provides Sales Outsourcing and Business Consulting.
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UndisclosedUndisclosed2 - 9Boston, MA
Services provided
60% Translation20% Call Center Services20% Content MarketingGlobal Link Language Services is a Translation company. They are based in Boston, Massachusetts. Their team specializes in Translation and Call Center Services.
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$1,000+$50 - $99 / hr2 - 9Boston, MA
Services provided
20% AI Consulting20% AI Development20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentSEO agency Intelligent AI World focuses on Search Engine Optimization and Web Development. They are located in Boston, Massachusetts.
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$1,000+< $25 / hr1,000 - 9,999Needham, MA
Services provided
50% Back Office Outsourcing50% Call Center ServicesEstablished in 2003, Vcall Global is a call center service and Back Office Outsourcing company. The company provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Boston, MA
Services provided
40% Back Office Outsourcing20% AI Development20% Business Consulting +1 service20% Digital StrategySymphony Ventures is a Back Office Outsourcing company. The midsize London, England-based team specializes in Back Office Outsourcing and Artificial Intelligence. The agency was launched in 2014.
Read moreSee All Locations (2)Boston, MA
745 Atlantic Avenue
Boston, MA 021116 - 9
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$1,000+< $25 / hr50 - 249Beverly, MA
Services provided
20% Call Center Services20% Customer Service Outsourcing20% Fulfillment +2 services20% Graphic Design20% Warehousing & DistributionBlue Vase Marketing, a graphic design company, was launched in 2009. The agency focuses on Graphic Design and Call Center Services, and is midsize.
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$1,000+< $25 / hr250 - 999Medford, MA
Services provided
15% Content Marketing15% Email Marketing15% Search Engine Optimization +5 services15% Social Media Marketing10% Back Office Outsourcing10% Mobile App Development10% Pay Per Click10% Web DevelopmentGlobal Conversion Agency is a social media marketing firm established in 2020. The company focuses on Social Media Marketing and Content Marketing, and is midsize.
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Undisclosed$25 - $49 / hr10 - 49Bedford, MA
Services provided
10% Advertising10% Back Office Outsourcing10% Branding +7 services10% Call Center Services10% Graphic Design10% Logo10% Marketing Strategy10% Search Engine Optimization10% Web Design10% Web DevelopmentEstablished in 2023, Shepard Enterprises is a small Bedford, Massachusetts-based Advertising company. Their team offers Advertising and Branding.
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UndisclosedUndisclosed2 - 9Boston, MA
Services provided
50% Back Office Outsourcing50% Content MarketingHeadquartered in Boston, Massachusetts, Bluebill Advisors, Inc. Is a Back Office Outsourcing and Content Marketing company. The team provides Back Office Outsourcing and Content Marketing.
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UndisclosedUndisclosed50 - 249Lexington, MA
Services provided
35% Call Center Services35% Corporate Training & Coaching30% RecruitingCall center company Reveneer is based in Lexington, Massachusetts. They offer Call Center Services and Corporate Training & Coaching and were founded in 2012.
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$1,000+< $25 / hr10 - 49Cambridge, MA
Services provided
40% Back Office Outsourcing15% AI Development15% Cybersecurity +2 services15% HR Consulting15% IT Managed ServicesHfS Research is a Back Office Outsourcing company. They are based in Cambridge, England and Cambridge, Massachusetts, and their services include Back Office Outsourcing and Artificial Intelligence.
Read moreSee All Locations (2)Cambridge, MA
One Mifflin Place, Suite 400 Harvard Square
Cambridge, MA 021382 - 5
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UndisclosedUndisclosed50 - 249Boston, MA
Services provided
25% Back Office Outsourcing25% CRM Consulting and SI25% Marketing Strategy +1 service25% Web DesignSee all 1 projectsPropertybase is a company providing website and CRM solutions, particularly in the real estate sector. However, according to the review, there were significant issues with customer service and project management, with no measurable positive outcomes reported. The feedback was predominantly negative, highlighting a deficiency in timely communication and service delivery.
Industry Experience
Propertybase has received mixed feedback primarily within the real estate industry. Clients have expressed concerns over inadequate project management, delayed deliverables, and poor customer service, indicating a significant area for improvement. While the company offers valuable CRM and website solutions, their execution has led to client dissatisfaction. Potential clients in real estate should carefully consider these factors before engaging with Propertybase, as the overall sentiment reflects challenges in meeting client expectations.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed concerns regarding Propertybase's overall value for money, highlighting instances where the cost did not align with the service delivered. One client noted the company was chosen for its 'good value for the cost,' yet faced significant issues with project management and service delivery, resulting in business losses. Another pointed out the expectation of payment despite unmet contractual obligations, indicating a perceived lack of value relative to costs incurred.Was this helpful?
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UndisclosedUndisclosed250 - 999Boston, MA
Services provided
30% Content Marketing30% Search Engine Optimization20% Back Office Outsourcing +1 service20% ECM Consulting and SISkyword is a Content Marketing company. In Boston, Massachusetts, the company was launched in 2010. Their team specializes in Content Marketing and Search Engine Optimization.
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$1,000+$50 - $99 / hr2 - 9Saugus, MA
Services provided
15% Graphic Design15% Social Media Marketing15% Web Design +6 services15% Web Development10% Advertising10% Print Design10% Sales Outsourcing5% E-Commerce Development5% LogoLex Marketing Agency is a social media marketing agency established in 2022. The small team provides Social Media Marketing and Web Design.
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UndisclosedUndisclosed1,000 - 9,999Waltham, MA
Services provided
20% Email Marketing20% Social Media Marketing15% Ecommerce Marketing +3 services15% Event Marketing15% SMS Marketing15% Sales OutsourcingConstant Contact is a social media marketing agency. The firm is based in Waltham, Massachusetts. Their services include Social Media Marketing and Email Marketing.
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$1,000+< $25 / hr2 - 9Newton, MA
Services provided
40% Back Office Outsourcing15% Accounting15% Custom Software Development +2 services15% Web Design15% Web DevelopmentData Hub Boston is a Back Office Outsourcing company. They offer Back Office Outsourcing and Accounting and were founded in 2004. The company is in Newton, Massachusetts.
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$25,000+$25 - $49 / hr10 - 49Burlington, MA
Services provided
10% BI & Big Data Consulting & SI10% Back Office Outsourcing10% Cloud Consulting & SI +7 services10% Custom Software Development10% Cybersecurity10% IT Managed Services10% Mobile App Development10% Recruiting10% Staffing10% UX/UI DesignConsforc is an UX design company based in Burlington, Massachusetts and Lahore, Pakistan. Established in 2009, the team provides UX/UI Design and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Boston, MA
Services provided
30% Back Office Outsourcing30% Business Consulting20% AI Consulting +1 service20% BI & Big Data Consulting & SIOlmstead Associates is a Business Consulting company. Based in Boston, Massachusetts, the team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Waltham, MA
Services provided
25% Content Marketing25% Marketing Strategy25% Pay Per Click +2 services13% Sales Outsourcing12% Call Center ServicesBusiness.com is a Content Marketing company established in 1992. Their team focuses on Content Marketing and Marketing Strategy.
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UndisclosedUndisclosed50 - 249Boston, MA
Services provided
25% CRM Consulting and SI25% Call Center Services25% Cloud Consulting & SI +1 service25% RecruitingLaunched in 1999, CloudCall is a midsize call center in Boston, Massachusetts and Leicester, England. Their team specializes in Call Center Services and cloud consulting & SI.
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$5,000+$25 - $49 / hr250 - 999Woburn, MA
Services provided
30% Finance & Accounting Outsourcing (FAO)10% AR/VR Development10% Back Office Outsourcing +6 services10% Custom Software Development10% Financial Advising & Planning10% Low/No Code Development10% Web Development5% Business Consulting5% Document Digitization & ManagementFinance & Accounting Outsourcing (FAO) company Analytix Solution was established in 2005. The team focuses on Finance & Accounting Outsourcing (FAO) and Custom Software Development.
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UndisclosedUndisclosed10 - 49Quincy, MA
Services provided
25% Back Office Outsourcing25% Business Consulting25% CRM Consulting and SI +1 service25% Cloud Consulting & SIElevate Technology Solutions, a Back Office Outsourcing company, was launched in 2011. The team offers Back Office Outsourcing and cloud consulting & SI and is headquartered in Quincy,
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UndisclosedUndisclosed10 - 49Boston, MA
Services provided
25% BI & Big Data Consulting & SI25% Cloud Consulting & SI25% Customer Service Outsourcing +1 service25% TranslationLaunched in 2015, InfiniteMD is a small business intelligence company. Their services include BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Weymouth, MA
Services provided
20% Back Office Outsourcing20% Content Marketing20% Event Marketing +2 services20% Market Research20% Video ProductionInfoTrends, a Back Office Outsourcing company, was established in 1991. In Weymouth, Massachusetts, the team specializes in Back Office Outsourcing and Content Marketing.
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UndisclosedUndisclosed1,000 - 9,999Boston, MA
Services provided
20% Recruitment Process Outsourcing15% Recruiting15% Staffing +5 services10% Business Consulting10% Call Center Services10% Cloud Consulting & SI10% Corporate Training & Coaching10% Market ResearchASK Consulting, a Recruitment Process Outsourcing company, is based in Alpharetta, Georgia and Boston, Massachusetts. They offer Recruitment Process Outsourcing and Staffing.
Read moreSee All Locations (2)Boston, MA
183 State Street 4th Floor
Boston, MA 021092 - 5
781-365-5626
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UndisclosedUndisclosed50 - 249Boston, MA
Services provided
20% Digital Engineering15% Cloud Consulting & SI15% Conversion Optimization +5 services10% AI Development10% Business Consulting10% Customer Service Outsourcing10% Market Research10% Sales OutsourcingOneStudyTeam is a Digital Engineering company. The Boston, Massachusetts-based team offers Digital Engineering and Conversion Optimization.
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UndisclosedUndisclosed50 - 249Boston, MA
Services provided
20% Back Office Outsourcing20% Social Media Marketing10% Advertising +5 services10% Branding10% Conversion Optimization10% Market Research10% Pay Per Click10% Procurement SupportVizSense is a social media marketing firm. Based in Boston, Massachusetts and Dallas, Texas, their team specializes in Social Media Marketing and Back Office Outsourcing.
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$1,000+$100 - $149 / hr10 - 49Westford, MA
Services provided
50% IT Managed Services30% Cybersecurity10% Customer Service Outsourcing +1 service10% IT Strategy ConsultingSee all 1 projectsEkaru is an IT support company providing comprehensive services such as system setup, workstation configuration, and email hosting. Clients commend Ekaru for their timely response and effective project management, with 100% positive feedback highlighting their support, communication, and client engagement. They are particularly valued for their ability to seamlessly support business infrastructure needs.
Industry Experience
Ekaru has demonstrated expertise primarily in the Financial Services industry, providing IT support and infrastructure setup for CPA firms. Clients praise their timely response and project management capabilities, noting strong communication and a supportive approach. The overall sentiment is highly positive, with clients recommending Ekaru for businesses looking to scale their IT needs. Ekaru's strengths lie in their ability to adapt to client demands and manage complex IT challenges efficiently.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Ekaru's services as cost-effective, noting a reasonable base service fee of around $80 per month, with additional expenses for specific tasks. One client mentioned investing approximately $25,000 over five years, indicating value through consistent support. Positive feedback highlights Ekaru's timely responsiveness and project management skills, reinforcing the belief that initial setup costs are worthwhile for long-term benefits. Overall, clients recommend Ekaru for its reliable service and solid value for money.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
Ekaru's Boston clients commend their consistent, prompt IT support, system management, and vendor coordination. Their expertise in infrastructure setup and maintenance has helped local businesses like Max Bauer CPA thrive with minimal disruptions.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosedFreelancerBoston, MA
Services provided
50% Back Office Outsourcing50% StaffingBillmedical is a small Back Office Outsourcing and Staffing company headquartered in Boston, Massachusetts. The team focuses on Back Office Outsourcing and Staffing.
Read more -
UndisclosedUndisclosed2 - 9Quincy, MA
Services provided
25% Corporate Training & Coaching25% Customer Service Outsourcing25% Market Research +1 service25% Marketing StrategyParamount Group, Inc, a Corporate Training & Coaching company, is based in Quincy, Massachusetts. Their services include Corporate Training & Coaching and Marketing Strategy.
Read more -
$50,000+$100 - $149 / hr10 - 49Everett, MA
Services provided
20% Branding20% Content Marketing20% Public Relations +2 services20% Sales Outsourcing20% Social Media MarketingBrandwidth Solutions is a branding company. The company is in Lansdale, Pennsylvania and Everett, Massachusetts. Their team offers Branding and Public Relations.
Read moreSee All Locations (2)Everett, MA
52 Oliver Street
Everett, MA 021491
215-997-8575
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UndisclosedUndisclosed10 - 49Burlington, MA
Services provided
20% Branding20% Business Consulting20% Market Research +2 services20% Recruiting20% Sales OutsourcingIronwood Marketing Concepts is a branding firm. Their small team is located in Burlington, Massachusetts. Their team offers Branding and Market Research.
Read more -
UndisclosedUndisclosed50 - 249Marlborough, MA
Services provided
50% Back Office Outsourcing25% Call Center Services25% Customer Service OutsourcingBCS CallProcessing Inc. Is a Back Office Outsourcing company. Their team is based in Marlborough, Massachusetts and focuses on Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Boston, MA
Services provided
40% Public Relations20% Back Office Outsourcing20% Video Production +1 service20% Web DevelopmentBased in Boston, Massachusetts, Wilder Strategies, LLC is a PR agency. The team specializes in Public Relations and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Brockton, MA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Super Locksmith Services is located in Brockton, Massachusetts. They focus on Business Consulting and Back Office Outsourcing and were established in 1980.
Read more -
$5,000+$100 - $149 / hr2 - 9Boston, MA
Services provided
10% Affiliate Marketing10% Content Marketing10% Digital Strategy +7 services10% Email Marketing10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentEstablished in 2014, Gold Promotion is a small Boston, Massachusetts-based Marketing Strategy company. Their team offers Marketing Strategy and Digital Strategy.
Read more
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List of the Top 5 Boston BPO Services
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$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
32.9/40.017/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
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26.1/40.016.4/20 Reviews4.4/10 Clients & Experience5.3/10 Market PresenceService focus
32% Back Office Outsourcing68% Other -
$5,000+$100 - $149 / hr50 - 249Newton, MA
Ability to deliver
24.4/40.016.2/20 Reviews2.1/10 Clients & Experience6.1/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+$100 - $149 / hr10 - 49Boston, MA
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10% Back Office Outsourcing90% Other -
$5,000+Undisclosed250 - 999Norwood, MA
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10.4/40.00/20 Reviews4.7/10 Clients & Experience5.7/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
UndisclosedUndisclosed1,000 - 9,999Woburn, MA
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5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Boston, MA
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14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$10,000+$25 - $49 / hr1,000 - 9,999Woburn, MA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+$25 - $49 / hr10 - 49Boston, MA
Ability to deliver
21.8/40.016.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$250,000+$300+ / hr250 - 999Boston, MA
Ability to deliver
14.3/40.00/20 Reviews8.6/10 Clients & Experience5.7/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr1,000 - 9,999Watertown, MA
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100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Boston, MA
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100% Back Office Outsourcing -
Undisclosed$150 - $199 / hr10 - 49Tewksbury, MA
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5.4/40.00/20 Reviews0.1/10 Clients & Experience5.3/10 Market PresenceService focus
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