Top Call Center Services & Voice Services in Vietnam
2 Leaders 15 Contenders
34 Companies
List of the Top Vietnam Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves VietnamServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Easy to work with
Clients consistently expressed that Hugo Inc. is easy to work with, highlighting their approachability and responsiveness. One client noted, 'They’re just really nice people to work with,' while another emphasized their 'organized' nature and ability to create a collaborative atmosphere. The overall sentiment reflects a high level of satisfaction with Hugo's communication and project management, with clients appreciating the seamless coordination and transparency throughout their engagements.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves VietnamServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention High-quality work
Helpware consistently receives high praise for delivering high-quality work across various projects. Clients commend their outstanding communication, proactive approach, and ability to exceed performance expectations. For instance, one client noted Helpware's 'phenomenal' quality of work, while another highlighted their capacity to improve customer response times significantly. Overall, the sentiment reflects strong satisfaction with Helpware's reliable and exceptional service, with multiple clients expressing no areas for improvement.-
Centralization Process & Outsourcing Svcs for Treatment Firm
5.0 Aug 18, 2021When we started centralizing our process, we’ve been able to increase our efficiency and performance. Helpware’s quality of work is phenomenal, and they ensure that they present regular reports.
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Image Annotation for Computer Vision Software
5.0 May 29, 2019The quality of their work is also key. In our business, feeding bad data into a model is worse than not feeding any data at all. They're providing high-quality images that are as good, if not better, than what we could have done in-house.
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Customer Support for Lifestyle Product Supplier
5.0 Apr 4, 2019Within three months, our first reply times went down from days or weeks to mere minutes, and our total resolution times are down to just over an hour. Helpware also keeps five payment gateways from getting suspended by addressing fraud and chargeback fees. Thanks to their internal procedures, constant coaching, and overall productivity, Helpware reliably produces high-quality and detailed work.
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BPO for Meditation App Business
5.0 Nov 9, 2020They’re an awesome organization to partner with. We had clear expectations in terms of revenue targets and they exceeded them. In their first quarter, they were right on-par with if not performing better than our previous rep. When we first engaged them, we were expecting them to at least perform at 55% net retention, and they’ve exceeded that for two quarters going into their third in the 70% range. Helpware has performed well.
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Customer Support for Analytics Company
5.0 Sep 27, 2018Our customers are pleased with the availability and quality of the services that Helpware provides. Internally, we’re very happy with their work, which is why we continue to renew our contract with them. Both the quality of their work and their passion for delivering a great service have exceeded our expectations.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves VietnamServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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UndisclosedUndisclosed1,000 - 9,999Ho Chi Minh City, Vietnam
Services provided
10% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)15% HR Outsourcing15% IT Staff Augmentation15% StaffingSee all 12 projectsOutsourced is an outsourcing services provider that offers recruitment, IT services, and remote staffing solutions across various industries. Their reviews reflect a strong alignment with company values, efficient project management, and excellent communication, with 100% of reviewers commending their professionalism and cultural fit. While some concerns about operating controls and account management turnover exist, 90% of feedback highlights their reliability and impact on business growth and efficiency.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Outsourced has received positive feedback for their recruitment solutions, particularly in streamlining processes and enhancing efficiency for clients like Quality People Pty Ltd. Clients appreciate the personable approach and alignment with company values, highlighting the effectiveness of team members such as Michelle, the Client Success Director. However, there are noted frustrations regarding staff operating controls, indicating room for improvement. Overall, the sentiment is favorable, emphasizing strong collaboration and value.Was this helpful?
Industry Experience
Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors.
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Information technology Consulting Legal Telecommunications eCommerce Engineering Arts, entertainment & music Media ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
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$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
30% Call Center Services20% Content Moderation Services20% Customer Service Outsourcing +3 services10% Back Office Outsourcing10% Data Annotation Services10% Market ResearchPhone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves VietnamServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
5 of 9 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
Over the past six months, SupportYourApp has received predominantly positive feedback from clients, highlighting their responsiveness, flexibility, and ability to deliver high-quality support. Clients appreciated the effective communication and project management, citing improvements in operational efficiency and workload management. Noteworthy instances include a client praising their proactive handling of escalations and another noting a significant increase in ticket resolution rates. However, one review expressed dissatisfaction due to a lack of ownership and accountability, indicating potential areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr1,000 - 9,999Serves VietnamServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
Industry Experience
Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & CosmeticsWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr250 - 999Serves VietnamServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.
Reviews mention High-quality work
Simply Contact has consistently received high praise for delivering high-quality work across various projects. Clients noted the swift training and readiness of agents to meet specific needs, resulting in improved customer satisfaction and operational efficiencies. For instance, one client highlighted a 40% reduction in claims processing time and a 30% decrease in response times, while another emphasized the seamless integration of Simply Contact's services into their operations. Overall, client sentiment reflects strong satisfaction with Simply Contact's commitment to quality and efficiency.-
Back Office & Customer Service for App Optimization Agency
5.0 Feb 23, 2024Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process, combined with their commitment to delivering the highest level of customer service, make them an invaluable partner for WheelShare.
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Call Center Services for Cosmetic & Beauty Brand
5.0 Feb 28, 2021After 6 years of our cooperation, I can say without any doubt that Simply Contact experts perfectly perform their job. We are amazed by how they are involved in our business. Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions.
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Customer Support Services for SaaS Company
5.0 Apr 25, 2023As a result of our cooperation with Simply Contact, we experienced a 15% increase in our Customer Satisfaction (CSAT) scores. Their team efficiently processed inbound customer requests, ensuring prompt and effective resolutions. The workflow between our team and Simply Contact was highly effective. Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements. Their attention to detail, strict QC measures, and efficient analytics and monitoring are commendable. The speed and quality of agent training were also noteworthy.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions.
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Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.Was this helpful?
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$100,000+Undisclosed10,000+Thành phố Hồ Chí Minh, Vietnam
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Business Consulting10% Content Moderation ServicesSee all 12 projectsTDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations.
Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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See All Locations (18)Thành phố Hồ Chí Minh, Vietnam
222 Điện Biên Phủ, Xuân Hòa, Hồ Chí Minh 700000, Vietnam
Thành phố Hồ Chí Minh, Vietnam 70000050 - 75
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$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Call Center Services30% Accounting20% Customer Service Outsourcing +4 services15% BI & Big Data Consulting & SI10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Video ProductionSee all 5 projectsInnovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.
Reviews mention Adaptable
Clients have consistently praised Innovature Consulting Company Limited for their adaptability in integrating with existing company processes and training. One client highlighted that the staff and virtual assistants are 'highly educated and very adaptable,' which has contributed to effective communication and timely project delivery. Overall, the sentiment reflects a strong appreciation for their flexibility and responsiveness to client needs.-
Customer Service Outsourcing for Insurance Company
5.0 Sep 17, 2024Their staff and VAs are highly educated and very adaptable to our company's process and training. Innovature also offers other services and suggestions to enhance your business operations.
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Industry Experience
Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors.
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Insurance Consumer Products Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.Was this helpful?
More responsive than most other service providers
Get in TouchInnovature: AI-Driven Outsourcing Partner is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr50 - 249Hanoi, Vietnam
Services provided
20% Call Center Services20% Content Moderation Services20% Data Annotation Services +2 services20% IT Managed Services20% Robotics Process AutomationSee all 3 projectsLTS Global Digital Services is a data annotation and AI training data labeling company praised for its professional and timely project management. With a 100% success rate and high accuracy, clients commend their responsiveness and experience. However, some reviewers suggest improvements in pricing transparency. Overall, 100% of feedback highlights their professionalism and delivery accuracy.
Industry Experience
LTS Global Digital Services has demonstrated strong expertise primarily in the Information Technology and IT Services sectors, specifically within the AI industry. Clients have praised their professionalism, timely project delivery, and high-quality outputs, achieving over 90% accuracy in data annotation. Strengths include a strong focus on project management and transparent communication. Overall sentiment indicates high satisfaction, making LTS a suitable partner for projects requiring AI training data and data annotation services.
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IT Services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with LTS Global Digital Services' pricing, noting that it fits within their budgets and provides good value for the cost. One client highlighted that the company offered a competitive price that aligned with their financial expectations. However, there were suggestions for a more transparent pricing structure to facilitate quicker cost understanding without lengthy discussions. Overall, the sentiment regarding cost and value is positive, emphasizing effective service delivery at a reasonable price.Was this helpful?
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Hanoi, Vietnam
No 30, 304 Lane, Ho Tung Mau Street, Bac Tu Liem District
Hanoi, Vietnam 10000050 - 75
(+84) 969 839 584
See All Locations (2)Hanoi, Vietnam
No.30, 304 lane, Ho Tung Mau Street, Bac Tu Liem District
Hanoi, Vietnam 100000101 - 150
(+84) 969 839 584
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$10,000+< $25 / hr1,000 - 9,999Hoang Mai, Vietnam
Services provided
22% Call Center Services20% Application Testing20% Back Office Outsourcing +3 services18% Customer Service Outsourcing10% Mobile App Development10% Web DesignPure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Ho Chi Minh City, Vietnam
Services provided
33% Call Center Services22% Customer Service Outsourcing15% Digital Strategy +4 services10% Advertising10% Direct Marketing5% Branding5% Market ResearchIT-Communications Vietnam Co., Ltd is a midsize call center company. They provide Call Center Services and Customer Service Outsourcing and were launched in 2014.
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What are Featured Providers?
$1,000+$50 - $99 / hr10 - 49Serves VietnamServices provided
50% Call Center Services50% Sales OutsourcingSee all 21 projectsVirtual Sales Limited is a telemarketing service firm specializing in outbound call center and customer support services. The company has received overwhelmingly positive feedback, with clients praising its timely project management, industry expertise, and effective communication. Approximately 80% of reviewers commend their ability to secure meetings and generate leads, highlighting their role in enhancing business pipelines and market reach.
4 of 6 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the past six months, Virtual Sales Limited has received positive feedback for their efficiency and flexibility in lead generation and appointment-setting services. Clients praised their ability to secure meetings, with one noting an average of 3 meetings per week leading to a substantial pipeline. Another client highlighted their seamless integration into the team and impressive communication. Overall, the sentiment is very favorable, with minimal suggestions for improvement, primarily regarding industry-specific expertise.Was this helpful?
3 of 6 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Call Center Services for AI Transcription platform
5.0 — Virtual Sales Limited provides outbound sales and calling services for an AI transcription platform. The team has been tasked with helping increase the client's enterprise pipeline in the UK and Read moreWas this helpful?
Industry Experience
Virtual Sales Limited demonstrates strong expertise across various sectors including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Advertising & Marketing. Clients commend their flexibility, timely delivery, and effective communication. The overall sentiment is positive, with significant lead generation and meeting booking outcomes reported. Particularly in IT and Financial Services, their knowledge and efficiency are highlighted as strengths, making them a valuable partner for organizations seeking effective sales outreach.
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Software IT Services Construction Financial services Consulting Supply Chain, Logistics, and Transport Advertising & marketing Telecommunications Other industries Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Virtual Sales Limited's pricing and perceived value. Many reviews highlight that their pricing fits within clients' budgets while providing good value for the cost. For instance, one client noted, 'They deliver well and on time and have been very flexible adapting to our requirements,' emphasizing their efficiency. Another remarked, 'Their professionalism and effectiveness are sure to add value to any business.' Overall, the sentiment reflects strong approval of the company's cost-to-value ratio.Was this helpful?
$1,000+< $25 / hr250 - 999Serves VietnamServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Flexible
Clients consistently commend Valoris Center for their flexibility in adapting to unique business needs and operational demands. One client highlighted their 'flexibility and easiness in understanding our business needs,' while another noted Valoris as a 'flexible partner' capable of managing peaks in service demand. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating their proactive approach and ability to adjust strategies in response to evolving project requirements.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Outbound Call Center Service for Automobile Company
5.0 Feb 21, 2023We appreciate that Valoris adapted to our industry particularities and managed to dive into the specifics; they are also flexible and result oriented.
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Call Center Services for Consumer Products Company
5.0 Nov 9, 2021Taking into consideration our fluctuating volumes and the difficulty to predict the forecast. We appreciate Valoris Center's flexibility and capacity to adapt, and we acknowledge their involvement in the project.
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Call Center Services for Delivery App
5.0 Sep 24, 2021Valoris is a flexible business partner, meaning they can adapt and react to challenges. They proved this from the start, by handling a quick and effective ramp-up. Moreover, in the first year of business, they scaled up the team up to three times and improved customer satisfaction scores, in the same time.
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Call Center Services for Optics Co
5.0 Mar 12, 2025The team at Valoris Center is highly flexible and consistently offers improvement ideas. They deliver on time and respond promptly to our needs, providing a professional service. Valoris Center stands out for their flexibility and strong people skills.
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7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves VietnamServices provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +2 services10% AI Agents10% HR OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
2 of 2 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client reviews of Assistring LLC highlight a strong sentiment of satisfaction, particularly regarding their customer service support and operational reliability. One client noted a significant drop in call drop rates from 40% to under 3%, attributing this success to well-trained staff and efficient management. Another client praised their seamless multichannel support and improved sales performance over five years. Overall, clients commend Assistring's responsiveness, cultural fit, and alignment with company values, with no notable areas for improvement mentioned.Was this helpful?
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read moreWas this helpful?
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
24% Call Center Services46% Customer Service Outsourcing30% Back Office OutsourcingCustomer Service Outsourcing company Bellsystem24-HoaSao is headquartered in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. Their services include Customer Service Outsourcing and Back Office
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$1,000+< $25 / hr1,000 - 9,999Ho Chi Minh, Vietnam
Services provided
28% Call Center Services27% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Finance & Accounting Outsourcing (FAO)10% IT Strategy Consulting5% HR Consulting5% RecruitingTHIENTU CO.,LTD is a large Ho Chi Minh, Vietnam-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+$200 - $300 / hr50 - 249Serves VietnamServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 83 projectsA-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.
Reviews mention Exceeds expectations
A-SALES AB has consistently exceeded client expectations, evidenced by multiple reviews highlighting their ability to secure over 20 high-quality meetings within the first 60 days and delivering 40 appointments in the first month alone. Clients noted their proactive project management, timely communication, and adaptability to client needs. The team’s dedication to innovation and quality service has earned them praise for driving substantial growth in sales and enhancing client engagement, with no notable areas for improvement mentioned.-
Email Marketing Services for Consulting Company
5.0 Mar 2, 2024We like how A-SALES AB has exceeded our expectations by setting up more appointments than we anticipated. Their marketing campaigns were highly effective. Also, their clear and transparent communication made working with them very smooth and successful.
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Email Marketing & Lead Generation for WealthTech Company
5.0 May 6, 2024Very, very prompt and timely delivery. Helping us stay on our timeline by being pro active. Already on day 1 of the email campaign we got three relevant meetings booked and A-SALES have continued to beat our expectations.
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17 of 18 reviews are 5 stars7 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
In the past six months, A-SALES AB has garnered overwhelmingly positive feedback from clients, highlighting their professionalism, responsiveness, and ability to generate qualified leads. Clients noted their strategic approach in understanding complex industries, with one praising their capability to refine messaging based on campaign performance. Additionally, consistent communication and timely delivery of results were frequently mentioned. Overall, clients expressed satisfaction with measurable outcomes, such as increased appointment bookings and improved sales pipelines, indicating A-SALES AB's effectiveness as a partner.Was this helpful?
22 of 23 Call Center Services reviews are 5 stars7 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 23 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
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$1,000+Undisclosed1,000 - 9,999Serves VietnamServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
Reviews mention Exceeds expectations
Clients have consistently noted that Appointment Setter Online exceeds expectations in their performance. One client from Garage Pro USA highlighted their satisfaction with the training and onboarding process, stating, "Appointment Setter Online’s work has exceeded our expectations; I’m really satisfied and happy with them." Similarly, a marketing company reported a 22% increase in sales, emphasizing the quality of work and noting, "The quality of their work exceeds our expectations." Overall, the sentiment is overwhelmingly positive, with no areas identified for improvement.-
Appointment Setting & Sales Outsourcing for Marketing Agency
4.5 Aug 5, 2025Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations. We’re satisfied with the quality of the team, and they've actually increased our sales.
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Appointment Setting & Sales Closing for Home Services Co
5.0 Aug 18, 2025Appointment Setter Online’s work has exceeded our expectations; I’m really satisfied and happy with them. Their work is on time, and I have never had to ask for anything twice. Appointment Setter Online has specialized teammates. For example, if we work on a specific state, Appointment Setter Online provides someone who can speak the accent of a particular state.
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5 of 5 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the last six months, Appointment Setter Online has received positive feedback for their effective lead generation and appointment-setting services. Clients highlighted their professionalism, structured project management, and ability to deliver high-quality, qualified leads. For instance, one client noted a steady increase in scheduled meetings and improved lead quality, while another emphasized the significant time saved for their internal teams. Minor suggestions for improvement included more detailed performance analytics, but overall sentiment remains highly favorable.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.Was this helpful?
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UndisclosedUndisclosed50 - 249Hà Nội, Vietnam
Services provided
100% Call Center ServicesEstablished in 2020, CÔNG TY CỔ PHẦN TẬP ĐOÀN DIGINEXT, a midsize call center, is in Hà Nội, Vietnam. Their services include Call Center Services.
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UndisclosedUndisclosed250 - 999District 7, Vietnam
Services provided
10% Call Center Services20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +5 services15% IT Staff Augmentation10% Customer Service Outsourcing10% HR Consulting10% HR Outsourcing10% Web DevelopmentAway Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
Read moreSee All Locations (2)District 7, Vietnam
1489 Đường Nguyễn Văn Linh
District 7, Vietnam 1489401 - 500
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$1,000+< $25 / hr10 - 49Ha Noi, Vietnam
Services provided
65% Sales Outsourcing20% Social Media Marketing15% Account-Based MarketingGreswin, a Sales Outsourcing company, provide Sales Outsourcing and Social Media Marketing. They were launched in 2023.
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$5,000+$100 - $149 / hr50 - 249Binh Thanh, HCMC, Vietnam
Services provided
10% Branding10% CRM Consulting and SI10% Content Marketing +7 services10% Conversion Optimization10% Email Marketing10% Graphic Design10% Media Planning & Buying10% Sales Outsourcing10% Video Production10% Web DevelopmentFounded in 1994, The Color Club is a midsize København, Denmark-based branding firm. Their services include Branding and Media Planning & Buying.
Read moreSee All Locations (4)Binh Thanh, HCMC, Vietnam
617 - 621 Đường Điện Biên Phủ
Binh Thanh, HCMC, Vietnam101 - 150
+84 28 6291 5226
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UndisclosedUndisclosed10 - 49Hồ Chí Minh, Vietnam
Services provided
55% Direct Marketing45% Sales OutsourcingEstablished in 2015, Thạch cao Gia Phong is a Direct Marketing company. In Hồ Chí Minh, Vietnam, the team offers Direct Marketing and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Hanoi, Vietnam
Services provided
40% Call Center Services30% Transcription30% TranslationGTE Media is a small Hanoi, Vietnam-based telephone answering service. The team focuses on Call Center Services and Translation.
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UndisclosedUndisclosed250 - 999Ho Chi Minh City, Vietnam
Services provided
100% Call Center ServicesFPT International Telecom is a phone answering service. The Ho Chi Minh City, Vietnam-based firm was launched in 2018. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Hồ Chí Minh, Vietnam
Services provided
70% Call Center Services30% Customer Service OutsourcingP.A Việt Nam is a phone answering service based in Hồ Chí Minh, Vietnam and Hà Nội, Vietnam. They specialize in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Ho Chi Minh City, Vietnam
Services provided
70% Call Center Services30% Customer Service OutsourcingCallUS Call Center is a call center service headquartered in Ho Chi Minh City, Vietnam. Their services include Call Center Services and Customer Service Outsourcing.
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$10,000+$50 - $99 / hr10 - 49Da Nang City, Vietnam
Services provided
30% Call Center Services40% AI Development30% Document Digitization & ManagementY.digital Asia Co., Ltd is an artificial intelligence development company. The team offers Artificial Intelligence and Call Center Services and is in Da Nang City, Vietnam.
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UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
Services provided
50% Call Center Services30% CRM Consulting and SI20% Customer Service OutsourcingLaunched in 2015, South Telecom is a call center company. The team focuses on Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
Services provided
50% Call Center Services30% Back Office Outsourcing20% Cloud Consulting & SIODS CLOUD is a call center company. They offer Call Center Services and Back Office Outsourcing and are based in Ho Chi Minh City, Vietnam.
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$5,000+< $25 / hr50 - 249Long Bien, Vietnam
Services provided
10% Call Center Services20% Back Office Outsourcing15% Translation +6 services10% Customer Service Outsourcing10% HR Consulting10% Sales Outsourcing10% Staffing10% Transcription5% RecruitingTobpos Vietnam is a Back Office Outsourcing company. Their midsize team is based in Long Bien, Vietnam. Their services include Back Office Outsourcing and Translation.
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UndisclosedUndisclosed2 - 9Hanoi, Vietnam
Services provided
25% Call Center Services25% Back Office Outsourcing25% Market Research +1 service25% Sales OutsourcingRelia Vietnam JSC, a Market Research company, was established in 2009. The agency provides Market Research and Call Center Services, and is small.
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$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Call Center Services20% Back Office Outsourcing20% HR Consulting +4 services20% IT Managed Services10% Digital Strategy10% Email Marketing10% Social Media MarketingDCV JSC, an IT managed services company, was established in 2013. The team offers IT managed services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Thành phố Uông Bí, Vietnam
Services provided
10% Call Center Services60% IT Strategy Consulting10% Architectural Design +3 services10% Translation6% Web Development4% Mobile App DevelopmentBCVV co., ltd is an IT strategy consulting company. The Thành phố Uông Bí, Vietnam-based company was established in 2016. Their services include IT strategy consulting and Architectural Design.
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$1,000+$25 - $49 / hr2 - 9Thành phố Hồ Chí Minh, Vietnam
Services provided
5% Call Center Services35% Business Consulting10% Back Office Outsourcing +7 services10% Corporate Relocation10% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing5% Employer of Record (EOR) Services5% Executive Search5% Fractional CFO Services5% StaffingUnited Consulting Asia is a Business Consulting company in Thành phố Hồ Chí Minh, Vietnam. They offer Business Consulting and Finance & Accounting Outsourcing (FAO).
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$5,000+$100 - $149 / hr2 - 9Da Nang, Vietnam
Services provided
10% Business Consulting10% Corporate Law10% Finance Law +9 services10% Financial Advising & Planning10% Manufacturing Consulting10% Procurement Support10% Sales Outsourcing10% Tax Law5% Accounting5% Corporate Relocation5% Immigration Law5% Real Estate LawAXIS In Market Coordination is a Corporate Law company. In Da Nang, Vietnam, the team specializes in Corporate Law and Finance Law.
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UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
Services provided
25% Business Consulting25% Market Research25% Marketing Strategy +1 service25% Sales OutsourcingMarket Research company Orissa International was established in 1997. The small team provides Market Research and Marketing Strategy.
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$100,000+Undisclosed10 - 49Ho Chi Minh City, Vietnam
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Reviews mention Communicative
Clients have consistently praised Swivelt for their communicative approach, noting that the project manager assigned was 'very friendly and easy to communicate with.' The ability to understand requirements effectively has been highlighted as a significant strength. Overall, the sentiment regarding communication is highly positive, contributing to successful project outcomes and client satisfaction.-
B2B Marketing for IT Software
5.0 Oct 28, 2020The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.
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Industry Experience
Swivelt has demonstrated expertise primarily in the Information Technology and Software industries. Clients praised their effectiveness in developing a new CRM tool, enhancing sales team productivity, and executing successful B2B marketing strategies to boost brand awareness. Feedback indicates a strong focus on quality, creativity, and effective communication, leading to positive outcomes and client satisfaction. Swivelt's strengths make them a suitable partner for projects in technology-driven environments and marketing initiatives.
Read All ReviewsSelect Industry to see insights
Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Swivelt's cost and value for money, highlighting effective solutions that justify their investment. One client noted that the CRM tool developed significantly eased their sales team's workflow, while another praised the rapid increase in brand awareness and lead generation within just 15 days. Overall, feedback reflects a perception of quality work delivered at a competitive price, with no reported areas for improvement.Was this helpful?
See All Locations (16)Ho Chi Minh City, Vietnam
Level 3, ACM Building, 96 Cao ThangStreet, Ward 4, Dist 3
Ho Chi Minh City, Vietnam NA10 - 15
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$1,000+< $25 / hr50 - 249Hanoi, Vietnam
Services provided
10% Call Center Services20% Accounting20% Business Consulting +3 services20% HR Consulting20% Translation10% TranscriptionAccounting company Expertrans BPO was founded in 2005. The team specializes in Accounting and Business Consulting and is located in Hanoi, Vietnam.
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$1,000+< $25 / hrFreelancerHo Chi Minh, Vietnam
Services provided
20% Pay Per Click20% Performance Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentDMAT Agency is a SEO agency. Their small team of employees is in Ho Chi Minh, Vietnam. Their team offers Search Engine Optimization and Pay Per Click.
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$1,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
15% Call Center Services55% Customer Service Outsourcing30% RecruitingMP Telecom, a Customer Service Outsourcing company, was established in 2002. The large team offers Customer Service Outsourcing and Recruiting.
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$1,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
15% Call Center Services40% Back Office Outsourcing30% IT Managed Services +1 service15% Customer Service OutsourcingNMS Callcenter is a Back Office Outsourcing company. Headquartered in Ha Noi, Vietnam, the agency provides Back Office Outsourcing and IT managed services.
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UndisclosedUndisclosed2 - 9Ha Noi, Vietnam
Services provided
20% Pay Per Click20% Search Engine Optimization20% Social Media Marketing +4 services10% Content Marketing10% Conversion Optimization10% Digital Strategy10% Sales OutsourcingSocial media marketing firm eViet Global was established in 2019. The team specializes in Social Media Marketing and Search Engine Optimization and is headquartered in Ha Noi, Vietnam.
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List of the Top 2 Vietnam Call Center Companies & Voice Services
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$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Ability to deliver
32.1/40.015.6/20 Reviews7.4/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services90% Other -
$5,000+< $25 / hr50 - 249Hanoi, Vietnam
Ability to deliver
20.8/40.015.8/20 Reviews0.7/10 Clients & Experience4.2/10 Market PresenceService focus
20% Call Center Services80% Other -
$10,000+< $25 / hr1,000 - 9,999Hoang Mai, Vietnam
Ability to deliver
10.8/40.00/20 Reviews4.2/10 Clients & Experience6.5/10 Market PresenceService focus
22% Call Center Services78% Other -
$1,000+< $25 / hr250 - 999Ho Chi Minh City, Vietnam
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
33% Call Center Services67% Other -
$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
24% Call Center Services76% Other -
$1,000+< $25 / hr1,000 - 9,999Ho Chi Minh, Vietnam
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
28% Call Center Services72% Other -
UndisclosedUndisclosed50 - 249Hà Nội, Vietnam
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services -
$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed250 - 999District 7, Vietnam
Ability to deliver
11.7/40.00/20 Reviews6.2/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr10 - 49Ha Noi, Vietnam
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$5,000+$100 - $149 / hr50 - 249Binh Thanh, HCMC, Vietnam
Ability to deliver
11.9/40.00/20 Reviews6.3/10 Clients & Experience5.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Hồ Chí Minh, Vietnam
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
45% Sales Outsourcing55% Other -
$1,000+< $25 / hr10 - 49Hanoi, Vietnam
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed250 - 999Ho Chi Minh City, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Hồ Chí Minh, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
UndisclosedUndisclosed250 - 999Ho Chi Minh City, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
$10,000+$50 - $99 / hr10 - 49Da Nang City, Vietnam
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services70% Other
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