Top Call Center Services & Voice Services in Vietnam

Ratings Updated: February 6, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

See all 28 projects
Reviews mention Flexible
The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
Read Full Review

Customer Support for IT Company

5.0 Aug 24, 2023

The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
Read Full Review

Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
Read Full Review

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
Read Full Review

Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
Read Full Review

Read All Reviews

Was this helpful?

3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All Reviews

Select Industry to see insights

Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones
View Profile Visit Website
Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

See all 46 projects

17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
Read 21 Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

ახალქალაქი, Georgia

2 Giorgi Saakadze IV Lane
ახალქალაქი, Georgia 2602
31 - 40

+380631785826

See All Locations (7)

View Profile Visit Website
Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

See all 9 projects
0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has received positive feedback for their organizational skills and effective communication, with one client noting their responsiveness within 24 hours. The company was chosen for its cultural alignment and personalized approach, which facilitated a successful hiring process for a marketing team. Clients appreciate their openness to suggestions and commitment to delivering on promises, with no significant areas for improvement identified.
Read 1 Recent Review

Was this helpful?

2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
Read 4 Reviews

Was this helpful?

Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All Reviews

Select Industry to see insights

Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

Was this helpful?

View projects from:

United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)
View Profile Visit Website
Outsourced

5.0 11 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Ho Chi Minh City, Vietnam

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Outsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.

See all 11 projects

Industry Experience

Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
Read All Reviews

Select Industry to see insights

Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.
Read All Reviews

Was this helpful?

View projects from:

Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)

Ho Chi Minh City, Vietnam

E. Town Central, 11 Doan Van Bo, Ward 13, District 4
Ho Chi Minh City, Vietnam 700000
10 - 15

+61 2 8103 3124

See All Locations (10)

View Profile Visit Website
Innovature: AI-Driven Outsourcing Partner

4.8 5 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Ho Chi Minh City, Vietnam

Services provided

10% Call Center Services

30% Accounting

20% Customer Service Outsourcing +4 services

15% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Video Production

Innovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.

See all 5 projects
Reviews mention Reasonable pricing
Clients consistently highlight Innovature Consulting Company Limited's reasonable pricing as a significant advantage. One client noted that their pricing fit their budget and offered great value for the cost, while another emphasized the cost-effectiveness and quality delivered by the Innovature team. Overall, the sentiment surrounding pricing is highly positive, with clients appreciating the affordability and value aligned with their project needs.

Content Editing for Global Marketing Services Provider

4.5 Jul 4, 2023

The project is completed on time, though some require a few revisions but that is totally acceptable. Responsive, great value for money. None. Overall, I was pleased with the results of our engagement.
Read Full Review

Customer Service Outsourcing for Insurance Company

5.0 Sep 17, 2024

Cost-effectiveness and quality are brought to our company by using the Innovature team. Yes, the Innovature team delivered as promised very effectively and with cost savings.
Read Full Review

Read All Reviews

Was this helpful?
Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Innovature: AI-Driven Outsourcing Partner is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View projects from:

United States (2) Malaysia (1)

This provider is fluent in 7 languages:

English

Mandarin

Japanese

Spanish

Korean

French

Vietnamese

This provider is available in 5 time zones:

Central Standard Time (CST)

Pacific Standard Time (PST)

Vietnam Standard Time (VST)

Australia Central Time (ACT)

Singapore Standard Time (SGT)
View Profile Visit Website
Featured

What are Featured Providers?

SupportYourApp

4.9 76 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a professional Contact Center Services provider specializing in comprehensive Customer Support Services, including 24/7 Inbound and Outbound Call Center operations. Across various reviews, their commitment to flexibility, scalability, and high-quality service delivery is consistently praised. Approximately 90% of reviewers highlight their proactive communication and value for cost, underscoring their adeptness in managing diverse telephonic support needs efficiently.

See all 76 projects

11 of 11 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 11 times in the past 6 months
Over the past six months, SupportYourApp has garnered positive feedback for its dedicated and responsive customer support teams. Clients praised their ability to maintain high service standards, with one noting, 'timely issue resolution' and another highlighting 'improved customer satisfaction scores.' The team's professionalism and adaptability were consistently commended, especially during challenging circumstances. Areas for improvement include enhancing proactivity in suggesting workflow optimizations, as noted by a client. Overall, the sentiment reflects strong client satisfaction and effective collaboration.
Read 11 Recent Reviews

Was this helpful?

29 of 32 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read more
Read 32 Reviews

Was this helpful?

Industry Experience

SupportYourApp has demonstrated strong expertise across various industries, including IT Services, Non-Profit, Fitness, Education, Financial Services, and Gaming. Clients consistently highlight their responsive customer support, proactive problem-solving, and ability to improve customer satisfaction metrics. In IT Services, they excel in delivering technical support, while in Non-Profit and Fitness, they effectively enhance user engagement. Their adaptability in Education and Financial Services showcases their commitment to meeting diverse client needs, making them a suitable partner for organizations seeking reliable, scalable support solutions.
Read All Reviews

Select Industry to see insights

Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness

Was this helpful?

More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile Visit Website
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Vietnam

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

See all 11 projects
2 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
Read 2 Recent Reviews

Was this helpful?

8 of 8 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
Read 8 Reviews

Was this helpful?

More responsive than most other service providers

HelpSquad is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)
View Profile Visit Website
Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Vietnam

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

See all 17 projects
9 of 9 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
Read 9 Reviews

Was this helpful?

Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
Read All Reviews

Select Industry to see insights

Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
Read All Reviews

Was this helpful?

View projects from:

Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)

This provider is fluent in 6 languages:

English

French

Italian

Arabic

Spanish

German

This provider is available in 2 time zones:

Central European Time (CET)

Universal Coordinated Time (UTC)
View Profile Visit Website
BELLSYSTEM24 VIETNAM

Not yet reviewed
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

30% Call Center Services

20% Content Moderation Services

20% Customer Service Outsourcing +3 services

10% Back Office Outsourcing

10% Data Annotation Services

10% Market Research

Phone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile Visit Website

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

LTS Global Digital Services

4.8 3 reviews

$5,000+

< $25 / hr

50 - 249

Hanoi, Vietnam

Services provided

20% Call Center Services

20% Content Moderation Services

20% Data Annotation Services +2 services

20% IT Managed Services

20% Robotics Process Automation

LTS Global Digital Services is a data annotation and AI training data labeling company that excels in project management and delivers high-quality outcomes. The overall feedback is overwhelmingly positive, with 100% of reviews highlighting timely delivery and professional communication. However, there is a suggestion for a more transparent pricing system.

See all 3 projects
Reviews mention Timely
Overall, client feedback regarding LTS Global Digital Services reflects a strong sentiment towards their timeliness. One client noted that items were consistently delivered on time, with updates provided promptly throughout the project. Another client emphasized that LTS GDS never failed to meet their proposed timelines, achieving a 100% success rate across multiple contracts. This dedication to timely delivery significantly contributed to the clients' satisfaction and trust in the company.

Data Annotation Services for AI Company

4.5 Nov 1, 2023

Items were delivered on time, and response is usually prompt. Updates were also provided in the timely fashion during the duration of the project.
Read Full Review

Data Labeling Services for AI Training Data Provider

5.0 Oct 11, 2023

LTS GDS has not failed its proposed timeline, not even once.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

LTS Global Digital Services has demonstrated expertise in the Information Technology and IT Services sectors, primarily focusing on AI training data and data annotation. Feedback highlights their strengths in project management, timely deliveries, and high accuracy in task execution, with clients commending their professionalism and transparency. Overall, sentiment is positive, indicating that clients in AI-related industries can expect reliable support and effective collaboration.
Read All Reviews

Select Industry to see insights

Information technology IT Services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive LTS Global Digital Services as offering good value for money, with multiple reviews highlighting their competitive pricing and alignment with budgetary expectations. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another emphasized the importance of trust and their dedication to quality outcomes. However, suggestions for improvement included a more transparent pricing system to facilitate quicker cost assessments.
Read All Reviews

Was this helpful?

View projects from:

South Korea (1) Singapore (1)
View Profile
Pure Moderation

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Hoang Mai, Vietnam

Services provided

22% Call Center Services

20% Application Testing

20% Back Office Outsourcing +3 services

18% Customer Service Outsourcing

10% Mobile App Development

10% Web Design

Pure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services.
Read more

View Profile
IT-Communications Vietnam Co., Ltd

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Ho Chi Minh City, Vietnam

Services provided

33% Call Center Services

22% Customer Service Outsourcing

15% Digital Strategy +4 services

10% Advertising

10% Direct Marketing

5% Branding

5% Market Research

IT-Communications Vietnam Co., Ltd is a midsize call center company. They provide Call Center Services and Customer Service Outsourcing and were launched in 2014.
Read more

View Profile
Bellsystem24-HoaSao

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

24% Call Center Services

46% Customer Service Outsourcing

30% Back Office Outsourcing

Customer Service Outsourcing company Bellsystem24-HoaSao is headquartered in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. Their services include Customer Service Outsourcing and Back Office
Read more

View Profile
Featured

What are Featured Providers?
six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

See all 10 projects
Reviews mention Professional
Clients commend Six Eleven Global Services for their high level of professionalism, highlighting effective communication and management. One client noted their 'high quality, professional management, and effective communication' as particularly impressive. Additionally, they maintained project accuracy over 95%, demonstrating reliability. Clients appreciated timely responses to requests and detailed feedback reviews, indicating a strong commitment to service excellence. Overall, the sentiment surrounding professionalism is overwhelmingly positive.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
Read Full Review

Read All Reviews

Was this helpful?

1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
Read 1 Review

Was this helpful?

More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (6) Canada (1) Malaysia (1)
View Profile Visit Website
Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Vietnam

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

See all 26 projects
Reviews mention Well-organized projects
Client feedback highlights Simply Contact's well-organized project management, emphasizing their clear and structured workflows. One client noted their impressive flexibility and transparency, stating, 'Simply Contact has proven to be a great partner we can rely on.' Additionally, the organized approach contributed to a significant increase in customer satisfaction, demonstrating their effectiveness in delivering quality service.

Contact Center Services for IT Staff Augmentation Company

5.0 Feb 3, 2021

The most impressive factor of Simply Contact's service is the clear and organized workflow. They are always in touch and we can easily contact them to solve the issues in case of need.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All Reviews

Select Industry to see insights

Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
Read All Reviews

Was this helpful?

View projects from:

Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
View Profile Visit Website
Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Vietnam

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

See all 6 projects
Reviews mention Timely
The feedback regarding Significo's timeliness is overwhelmingly positive. Clients noted their impressive speed and reliability, with one stating, "Everything we agreed on was executed fast and seamless." Another client emphasized that all deliverables were met on time and that Significo responded quickly to needs. Overall, the sentiment reflects a strong satisfaction with their punctuality and adaptability to client requests.

Call Center Services for Automotive Services Company

5.0 Jun 26, 2025

Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, everything was delivered on time and respond quickly. What did you find most impressive or unique about this company? They were very receptive and consistent with their communication.
Read Full Review

Read All Reviews

Was this helpful?

3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All Reviews

Select Industry to see insights

Automotive Energy & natural resources

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
Read All Reviews

Was this helpful?
View Profile Visit Website
THIENTU CO.,LTD

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Ho Chi Minh, Vietnam

Services provided

28% Call Center Services

27% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Strategy Consulting

5% HR Consulting

5% Recruiting

THIENTU CO.,LTD is a large Ho Chi Minh, Vietnam-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
Read more

View Profile
CÔNG TY CỔ PHẦN TẬP ĐOÀN DIGINEXT

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hà Nội, Vietnam

Services provided

100% Call Center Services

Established in 2020, CÔNG TY CỔ PHẦN TẬP ĐOÀN DIGINEXT, a midsize call center, is in Hà Nội, Vietnam. Their services include Call Center Services.
Read more

View Profile
Featured

What are Featured Providers?
Valoris Center

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Vietnam

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

See all 13 projects
Reviews mention Communicative
Client feedback highlights Valoris Center's exceptional communication skills, noting their responsiveness and approachability. One client emphasized the team's ability to maintain high service standards and deliver on time, stating, "Communication on eye level, pragmatic solutions when needed." Another client praised the strong communication as a key strength, mentioning that they react quickly and have a solid IT team. Overall, the sentiment is highly positive, reflecting Valoris Center's commitment to meeting client needs effectively.

Customer Service Outsourcing for Financial Services Company

5.0 Aug 4, 2025

Valoris is a company which baked customer centricity into their DNA. Always approachable, very focused on our needs and reliable in terms of what has been agreed and promised. Communication on eye level, pragmatic solutions when needed. I for sure would rework with Valoris again.
Read Full Review

Read All Reviews

Was this helpful?

6 of 8 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Retail Company
4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read more
Read 8 Reviews

Was this helpful?

Industry Experience

Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
Read All Reviews

Select Industry to see insights

Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail

Was this helpful?

More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile Visit Website
Belkins

4.9 230 reviews
Premier Verified

$10,000+

< $25 / hr

50 - 249

Serves Vietnam

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.

See all 230 projects
Reviews mention Accessible
The overall sentiment regarding accessibility for Belkins is highly positive. Clients consistently highlight the team's exceptional responsiveness and availability. One client noted, "They consistently remain accessible and are ready to make adjustments according to our business requirements." Another emphasized their communication, stating, "They are super accessible," which contributes significantly to a successful partnership. This consistent feedback reflects a strong commitment to client engagement and support.

Email Marketing & Lead Gen for Hardware & SaaS Solutions Co

5.0 Sep 20, 2024

Our account team was extremely responsive, always answering emails promptly and made themselves available whenever needed. They were committed to results and invested in our success.
Read Full Review

Account-Based Marketing for IT Services Company

5.0 Aug 22, 2024

They were always available to answer our questions and made sure we were comfortable with each step before moving forward.
Read Full Review

Lead Generation for Financial Services Company

5.0 May 3, 2024

They were also very responsive, always available to address our needs and answer any questions we had.
Read Full Review

Sales Outsourcing & Email Marketing for Software Company

5.0 Dec 6, 2023

The Belkins team demonstrates exceptional responsiveness. I would characterize their customer service and promptness as among their standout qualities. They consistently remain accessible and are ready to make adjustments according to the requirements of our business.
Read Full Review

Lead Gen & Appointment-Setting for IT Services Company

5.0 Apr 14, 2023

They provided weekly progress reports and were proactive in suggesting new approaches to improve results. They also have a highly skilled and responsive team that was always available to answer our questions and provide support.
Read Full Review

Read All Reviews

Was this helpful?

6 of 7 reviews are 5 stars

5 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 7 times in the past 6 months
Over the past six months, clients have consistently praised Belkins for their effective lead generation and project management. One client noted a significant ROI with 78 appointments and a 3.6x return, while another highlighted 137 qualified demos booked. The team's professionalism, clear communication, and deep understanding of clients' needs were repeatedly mentioned as key strengths. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and no significant areas for improvement identified.
Read 7 Recent Reviews

Was this helpful?

More responsive than most other service providers

Belkins is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (136) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)
View Profile Visit Website
A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Vietnam

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

See all 62 projects

19 of 20 reviews are 5 stars

12 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
Recent reviews of A-SALES AB indicate a generally positive sentiment, highlighting their effective lead generation strategies and structured project management. Clients reported an average of 10-22 qualified meetings per month, with notable praise for their tailored outreach and quick adaptation to specific market needs. However, one review expressed dissatisfaction with the quality of work, describing it as unprofessional and lacking in substance. Overall, A-SALES AB appears to be a strong choice for businesses seeking reliable sales appointment generation.
Read 20 Recent Reviews

Was this helpful?

16 of 16 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
Read 16 Reviews

Was this helpful?

Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
Read All Reviews

Select Industry to see insights

Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

Was this helpful?

View projects from:

United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

View Profile Visit Website
Away Digital Teams

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

District 7, Vietnam

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +5 services

15% IT Staff Augmentation

10% Customer Service Outsourcing

10% HR Consulting

10% HR Outsourcing

10% Web Development

Away Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
Read more

District 7, Vietnam

1489 Đường Nguyễn Văn Linh
District 7, Vietnam 1489
401 - 500

See All Locations (2)

View Profile
Greswin

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Ha Noi, Vietnam

Services provided

65% Sales Outsourcing

20% Social Media Marketing

15% Account-Based Marketing

Greswin, a Sales Outsourcing company, provide Sales Outsourcing and Social Media Marketing. They were launched in 2023.
Read more

View Profile
Featured

What are Featured Providers?
Assistring LLC

5.0 10 reviews

$1,000+

< $25 / hr

50 - 249

Serves Vietnam

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

Assistring LLC is a provider of Contact Center Services specializing in Customer Support Services, Inbound and Outbound Call Center operations, and more. They have received overwhelmingly positive feedback, with nearly all clients reporting improved customer satisfaction and operational efficiency. Notably, 100% of reviews commend their commitment to quality service, effective project management, and ability to integrate their services seamlessly into existing operations.

See all 10 projects
Reviews mention Exceeds expectations
Assistring LLC consistently exceeds client expectations, as evidenced by their partnerships with companies like WHSmith and Krispy Kreme, where they significantly improved customer satisfaction through efficient service delivery and innovative solutions. Clients praised their commitment to quality, effective communication, and ability to adapt to specific business needs. Notably, WHSmith reported a substantial reduction in customer complaints and an increase in sales, while Krispy Kreme noted enhanced customer experience and operational efficiency, highlighting Assistring LLC's exceptional capabilities.

Call Center Services for Wholesale Retail Company

5.0 Oct 12, 2024

Assistring LLC has the best performance. Everyone on their team is highly skilled they went extra miles just to surpass our expectation. They delivered effective and unique solutions, adapting to our dynamic needs.
Read Full Review

Call Center Services for Insurance Services Company

5.0 Oct 17, 2024

We were impressed by Assistring LLC's performance throughout our partnership with them. Their commitment to effective management, adherence to industry standards, and professional approach were impressive. The team met and exceeded our expectations, showing more focus on performance. Their focus on continuous improvement and innovation played an important role in the success of our partnership with them.
Read Full Review

Call Center Services for Insurance Services Company

5.0 Oct 17, 2024

Assistring LLC performed exceptionally well throughout our partnership with them. Their team exceeded our expectations in all aspects of the project. However, there is always room for improvement. By staying ahead with strategic problem-solving techniques, preventive measures, and ongoing training, Assistring LLC can further enhance its capabilities and attain the position of leading provider of call center services among competitors.
Read Full Review

Call Center Services for Party Goods Retailer

5.0 Oct 14, 2024

Assistring LLC really exceeded our expectations and I must say they gave an excellent performance, although there is always a room for improvement therefore we identified areas for growth. And we suggest they explore AI-powered chatbots for after-hours and Multilingual support. These enhancements will enable us to better serve our customers and drive continued growth.
Read Full Review

Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (10)

What Clients Have Said
Client feedback indicates that Assistring LLC offers competitive pricing and good value for money. Multiple clients highlighted that the pricing fit their budgets and emphasized the alignment of company values. For instance, the Director of Operations at Downing noted they chose Assistring for its 'good value for cost.' Similarly, the Customer Service Director at Homebox remarked on the 'good value for cost' and positive outcomes from the partnership. Overall, the sentiment reflects satisfaction with cost-effectiveness and service quality.
Read All Reviews

Was this helpful?

View projects from:

United States (6) England (4)

$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
View Packages

Was this helpful?
View Profile Visit Website
Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
Read more
See all 1 projects

View Profile Visit Website
The Color Club

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Binh Thanh, HCMC, Vietnam

Services provided

10% Branding

10% CRM Consulting and SI

10% Content Marketing +7 services

10% Conversion Optimization

10% Email Marketing

10% Graphic Design

10% Media Planning & Buying

10% Sales Outsourcing

10% Video Production

10% Web Development

Founded in 1994, The Color Club is a midsize København, Denmark-based branding firm. Their services include Branding and Media Planning & Buying.
Read more

Binh Thanh, HCMC, Vietnam

617 - 621 Đường Điện Biên Phủ
Binh Thanh, HCMC, Vietnam
101 - 150

+84 28 6291 5226

See All Locations (4)

View Profile
Thạch cao Gia Phong

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hồ Chí Minh, Vietnam

Services provided

55% Direct Marketing

45% Sales Outsourcing

Established in 2015, Thạch cao Gia Phong is a Direct Marketing company. In Hồ Chí Minh, Vietnam, the team offers Direct Marketing and Sales Outsourcing.
Read more

View Profile
GTE Media

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Hanoi, Vietnam

Services provided

40% Call Center Services

30% Transcription

30% Translation

GTE Media is a small Hanoi, Vietnam-based telephone answering service. The team focuses on Call Center Services and Translation.
Read more

View Profile
FPT International Telecom

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Hanoi, Vietnam

Services provided

100% Call Center Services

FPT International Telecom is a phone answering service. The Ho Chi Minh City, Vietnam-based firm was launched in 2018. Their services include Call Center Services.
Read more

Hanoi, Vietnam

Floor 12A, TNR Building, 54A Nguyen Chi Thanh, Ba Dinh District
Hanoi, Vietnam
401 - 500

+84 1800 6973

See All Locations (2)

View Profile
P.A Việt Nam

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hà Nội, Vietnam

Services provided

70% Call Center Services

30% Customer Service Outsourcing

P.A Việt Nam is a phone answering service based in Hồ Chí Minh, Vietnam and Hà Nội, Vietnam. They specialize in Call Center Services and Customer Service Outsourcing.
Read more

Hà Nội, Vietnam

Tầng 9, toà nhà Diamond (Handico 6), Số 2 Hoàng Đạo Thuý, Trung Hoà Nhân Chính, Quận Thanh Xuân
Hà Nội, Vietnam
50 - 75

+84 024-73073737 – Ext: 621

See All Locations (2)

View Profile
CallUS Call Center

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ho Chi Minh City, Vietnam

Services provided

70% Call Center Services

30% Customer Service Outsourcing

CallUS Call Center is a call center service headquartered in Ho Chi Minh City, Vietnam. Their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Y.digital Asia Co., Ltd

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

Da Nang City, Vietnam

Services provided

30% Call Center Services

40% AI Development

30% Document Digitization & Management

Y.digital Asia Co., Ltd is an artificial intelligence development company. The team offers Artificial Intelligence and Call Center Services and is in Da Nang City, Vietnam.
Read more

View Profile
South Telecom

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ha Noi, Vietnam

Services provided

50% Call Center Services

30% CRM Consulting and SI

20% Customer Service Outsourcing

Launched in 2015, South Telecom is a call center company. The team focuses on Call Center Services and CRM consulting and SI.
Read more

Ha Noi, Vietnam

ST Building No.3, Lane 18, Yen Lang St. Lang Ha Ward, Dong Da Dist
Ha Noi, Vietnam Ha Noi
10 - 15

(+84) 24 3773 9686

See All Locations (2)

View Profile
ODS CLOUD

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ho Chi Minh City, Vietnam

Services provided

50% Call Center Services

30% Back Office Outsourcing

20% Cloud Consulting & SI

ODS CLOUD is a call center company. They offer Call Center Services and Back Office Outsourcing and are based in Ho Chi Minh City, Vietnam.
Read more

View Profile
Tobpos Vietnam

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Long Bien, Vietnam

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Translation +6 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

10% Staffing

10% Transcription

5% Recruiting

Tobpos Vietnam is a Back Office Outsourcing company. Their midsize team is based in Long Bien, Vietnam. Their services include Back Office Outsourcing and Translation.
Read more

View Profile
Relia Vietnam JSC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hanoi, Vietnam

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Market Research +1 service

25% Sales Outsourcing

Relia Vietnam JSC, a Market Research company, was established in 2009. The agency provides Market Research and Call Center Services, and is small.
Read more

View Profile
DCV JSC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Ha Noi, Vietnam

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% HR Consulting +4 services

20% IT Managed Services

10% Digital Strategy

10% Email Marketing

10% Social Media Marketing

DCV JSC, an IT managed services company, was established in 2013. The team offers IT managed services and Back Office Outsourcing.
Read more

Ha Noi, Vietnam

3rd Floor, B Area, My Dinh PLAZA Building, 138 Tran Binh, Cau Giay,
Ha Noi, Vietnam

+84.246.294.4447

See All Locations (2)

View Profile
BCVV co., ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Thành phố Uông Bí, Vietnam

Services provided

10% Call Center Services

60% IT Strategy Consulting

10% Architectural Design +3 services

10% Translation

6% Web Development

4% Mobile App Development

BCVV co., ltd is an IT strategy consulting company. The Thành phố Uông Bí, Vietnam-based company was established in 2016. Their services include IT strategy consulting and Architectural Design.
Read more

View Profile
Orissa International

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ho Chi Minh City, Vietnam

Services provided

25% Business Consulting

25% Market Research

25% Marketing Strategy +1 service

25% Sales Outsourcing

Market Research company Orissa International was established in 1997. The small team provides Market Research and Marketing Strategy.
Read more

View Profile
TC Systems Vietnam

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hanoi, Vietnam

Services provided

20% Call Center Services

20% Custom Software Development

20% ERP Consulting and SI +2 services

20% IT Managed Services

20% IT Strategy Consulting

TC Systems Vietnam is a custom software development firm. Their midsize team of employees is based in Hanoi, Vietnam. Their team offers Custom Software Development and Call Center Services.
Read more

View Profile
MOCAP Vietnam

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Ha Noi, Vietnam

Services provided

70% Call Center Services

30% Business Consulting

MOCAP Vietnam, a call center company, is located in Ha Noi, Vietnam. The team specializes in Call Center Services and Business Consulting.
Read more

View Profile
Swivelt

5.0 2 reviews

$100,000+

Undisclosed

10 - 49

Ho Chi Minh City, Vietnam

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Back Office Outsourcing +2 services

10% Pay Per Click

10% Search Engine Optimization

Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

See all 2 projects

Industry Experience

Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
Read All Reviews

Select Industry to see insights

Software Information technology

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.
Read All Reviews

Was this helpful?

View projects from:

Indonesia (1) Malaysia (1)

Ho Chi Minh City, Vietnam

Level 3, ACM Building, 96 Cao ThangStreet, Ward 4, Dist 3
Ho Chi Minh City, Vietnam NA
10 - 15

See All Locations (9)

View Profile
Expertrans BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Hanoi, Vietnam

Services provided

10% Call Center Services

20% Accounting

20% Business Consulting +3 services

20% HR Consulting

20% Translation

10% Transcription

Accounting company Expertrans BPO was founded in 2005. The team specializes in Accounting and Business Consulting and is located in Hanoi, Vietnam.
Read more

View Profile
DMAT Agency

Not yet reviewed

$1,000+

< $25 / hr

Freelancer

Ho Chi Minh, Vietnam

Services provided

20% Pay Per Click

20% Performance Marketing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Development

DMAT Agency is a SEO agency. Their small team of employees is in Ho Chi Minh, Vietnam. Their team offers Search Engine Optimization and Pay Per Click.
Read more

View Profile
MP Telecom

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

15% Call Center Services

55% Customer Service Outsourcing

30% Recruiting

MP Telecom, a Customer Service Outsourcing company, was established in 2002. The large team offers Customer Service Outsourcing and Recruiting.
Read more

View Profile
NMS Callcenter

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

15% Call Center Services

40% Back Office Outsourcing

30% IT Managed Services +1 service

15% Customer Service Outsourcing

NMS Callcenter is a Back Office Outsourcing company. Headquartered in Ha Noi, Vietnam, the agency provides Back Office Outsourcing and IT managed services.
Read more

View Profile
eViet Global

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ha Noi, Vietnam

Services provided

20% Pay Per Click

20% Search Engine Optimization

20% Social Media Marketing +4 services

10% Content Marketing

10% Conversion Optimization

10% Digital Strategy

10% Sales Outsourcing

Social media marketing firm eViet Global was established in 2019. The team specializes in Social Media Marketing and Search Engine Optimization and is headquartered in Ha Noi, Vietnam.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top Call Center Services & Voice Services in Vietnam

List of the Top Vietnam Call Center Companies & Voice Services

Reviews mention Flexible

Digital Marketing, SMM & SEO for Software Solutions Company

Customer Support for IT Company

Content Mktg & Call Center Services for Cashback Gaming Co

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Back Office Outsourcing for E-Commerce Co

Industry Experience

Select Industry to see insights

Call Center Services for Digital Government Partner

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Reviewed 1 time in the past 6 months

Call Center Services for Third-Party Management Company

Industry Experience

Select Industry to see insights

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reasonable pricing

Content Editing for Global Marketing Services Provider

Customer Service Outsourcing for Insurance Company

Average Project Cost Breakdown

What Clients Have Said

Innovature: AI-Driven Outsourcing Partner is very responsive

Reviewed 11 times in the past 6 months

Technical Support for Analytics Platform

Industry Experience

Select Industry to see insights

SupportYourApp is very responsive

Reviewed 2 times in the past 6 months

Call Center Services for Property Management Company

HelpSquad is responsive

Call Center Services for AI-Powered Platform

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Data Annotation Services for AI Company

Data Labeling Services for AI Training Data Provider

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Professional

BPO Services for Logistics & Supply Chain Company

Call Center Services for E-Commerce Company

six eleven global services is very responsive

Reviews mention Well-organized projects

Contact Center Services for IT Staff Augmentation Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Call Center Services for Automotive Services Company

Call Center Services for Automotive Services Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

Customer Service Outsourcing for Financial Services Company

Call Center Services for Retail Company

Industry Experience

Select Industry to see insights

Valoris Center is very responsive

Reviews mention Accessible

Email Marketing & Lead Gen for Hardware & SaaS Solutions Co

Account-Based Marketing for IT Services Company

Lead Generation for Financial Services Company

Sales Outsourcing & Email Marketing for Software Company

Lead Gen & Appointment-Setting for IT Services Company

Reviewed 7 times in the past 6 months

Belkins is very responsive