Top Call Center Services & Voice Services in Vietnam

Ratings Updated: June 8, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Hugo's services, highlighting their commitment to timely deliveries and outstanding customer support. One client noted, 'Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive,' while another emphasized their 'remarkable expertise in accelerating response times' and creating a comprehensive FAQ page. Overall, clients appreciate Hugo's adaptability, professionalism, and ability to align with their company culture, making them an invaluable partner for enhancing customer relationships.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.

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Reviews mention Passionate about their work
Clients frequently commend Helpware for their genuine passion and dedication to quality service. One client noted their 'infectious' passion and integrity, which contributed to building an effective customer service culture. Another highlighted Helpware's 'passion for delivering a great service' as exceeding expectations. Overall, the sentiment reflects a strong appreciation for Helpware's commitment to their work, resulting in improved response times and customer satisfaction.

Customer Support for Lifestyle Product Supplier

5.0 Apr 4, 2019

Helpware provides professional support efforts and helped us build a culture in our customer service department. Their passion, integrity, and eagerness are infectious, and they’ve helped us build out a team with processes and roles. Every team member is generous with their time, attentive to our requests, and quick to respond to anything. They take great pride in their work.
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Customer Support for Analytics Company

5.0 Sep 27, 2018

Both the quality of their work and their passion for delivering a great service have exceeded our expectations.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback highlights Helpware CX's effectiveness in customer research and marketing, resulting in the acquisition of six new customers. Clients commend the team's impressive speed and efficient project management, facilitated through seamless communication. The positive sentiment is reinforced by a client's satisfaction with the value provided relative to cost, with no suggested areas for improvement. Overall, Helpware CX is viewed as a reliable partner for marketing initiatives.
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Industry Experience

Helpware has demonstrated expertise across various industries, including Information Technology, Healthcare, eCommerce, Automotive, and Media. Clients praise their effective project management, quick adaptability, and high-quality service delivery. In Information Technology, they excelled in cybersecurity and technical support, while in Healthcare, they improved patient acquisition and streamlined processes. In eCommerce, Helpware enhanced customer service responsiveness. Overall, their strengths lie in customer support, operational efficiency, and a dedication to aligning with client values and goals.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive Telecommunications

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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Outsourced

4.9 12 reviews

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Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Ho Chi Minh City, Vietnam

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Outsourced is a comprehensive remote staffing service provider specializing in recruitment, software development, IT support, and administrative solutions. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their communication, project management, and cultural alignment. Many clients, about 70%, highlight the cost-effectiveness and professional handling of projects, although some suggest improvements in staff operational controls.

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Reviews mention Collaborative
The overall sentiment regarding collaboration with the Outsourced Regression Team is highly positive. Clients highlighted the team's exceptional responsiveness and adaptability, noting their ability to quickly adjust to shifting priorities and maintain clear communication. One client stated, 'The team is professional and easy to work with,' emphasizing their collaborative nature. Additionally, the team's proactive engagement with local QA contributed to improved issue resolution and efficiency, further solidifying their reputation as a valuable partner.

App Regression Testing & Reporting for Tax Mgmt Software Co

5.0 Feb 10, 2025

The outsourced regression team played a crucial role in accelerating test execution, improving bug detection, and enhancing QA-Engineering collaboration. Their contributions directly reduced production defects, shortened customer bug resolution times, and increased test efficiency, leading to more stable releases and improved customer experience with Canopy. The team adapted seamlessly to shifting priorities, such as urgent hotfix validations or last-minute feature testing. Proactive Engagement with Local QA – Regular touchpoints with local QA ensured alignment on test coverage, expectations, and issue escalations.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, clients have expressed overall satisfaction with Outsourced, particularly highlighting the effective recruitment support provided. One CEO noted that Outsourced's team has integrated well into their operations, streamlining processes and enhancing efficiency. Michelle, the Client Success Director, received commendations for her exceptional support, which was pivotal in maintaining the partnership. However, there were mentions of frustrations regarding staff operating controls, suggesting areas for improvement in management practices.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend the company's pricing as fitting their budgets and providing good value for money. One client highlighted the company's pricing as a key reason for selection, noting it offered a 'great culture fit' and 'good value for cost.' Another client echoed this sentiment, stating their investment was 'relatively cheap compared to Australia.' Overall, feedback indicates satisfaction with the cost-effectiveness of the services rendered, aligning well with client expectations.
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Australia (4) United States (3) Canada (1) Israel (1) Switzerland (1)

This provider is fluent in 1 language:

English

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BELLSYSTEM24 VIETNAM

Not yet reviewed
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

30% Call Center Services

20% Content Moderation Services

20% Customer Service Outsourcing +3 services

10% Back Office Outsourcing

10% Data Annotation Services

10% Market Research

Phone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
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Featured

What are Featured Providers?
SupportYourApp

4.8 85 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.

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Reviews mention Transparent
Clients have consistently praised SupportYourApp for their transparency and effective communication. For instance, one client noted, 'SupportYourApp’s team has always been transparent about their work and ready to provide updates or address concerns.' Monthly meetings were highlighted as an essential part of maintaining this transparency. Overall, the sentiment is highly positive, with clients appreciating the proactive and organized nature of the communication throughout their collaboration.

Call Center & Customer Support Services for Software Company

5.0 May 2, 2025

SupportYourApp’s team has always been transparent about their work and ready to provide updates or address concerns, ensuring seamless communication. We hold monthly meetings, and most of our communication is conducted via email.
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Customer Support for Product Information Mgmt Company

5.0 Nov 19, 2025

It has been organized and transparent. We hold monthly meetings to review performance and discuss updates, and the communication has always been positive, friendly, and solution-oriented. The team is responsive and proactive in addressing any questions or needs that arise.
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30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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Industry Experience

SupportYourApp has garnered positive feedback across various industries, including Media, Energy, Retail, and Information Technology. Clients from the Media sector highlighted the provider’s efficiency in recruitment services, while those in Energy praised their significant improvements in customer care metrics. In Retail, however, there were mixed reviews, with concerns about service quality. Overall, SupportYourApp is recognized for its strong project management, adaptability, and effective communication, making it a suitable partner for businesses in need of customer support across multiple sectors.
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Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media Financial services

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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Exceptional results
Clients consistently report exceptional results from six eleven global services, particularly highlighting their ability to provide high-quality talent and responsive support. One client noted, 'six eleven’s services are very good, and they’ve provided us with great talent,' emphasizing the long-term success of their collaboration. Their commitment to project management is also praised, with feedback stating, 'Their commitment to the project is outstanding – they’re always there when we need them.' Overall, clients express a high level of satisfaction.

BPO Services for Telecommuniactions & IT Services Company

4.5 Feb 15, 2023

six eleven’s services are very good, and they’ve provided us with great talent. We’ve been working with them for around 10 years now, and some of the resources they originally provided us with are still working for us. These resources are now excellent managers, and they know our business and processes very well.
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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United States (6) Canada (1) Malaysia (1)

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Vietnam

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Innovature: AI-Driven Outsourcing Partner

4.8 5 reviews

$1,000+

< $25 / hr

50 - 249

Ho Chi Minh City, Vietnam

Services provided

10% Call Center Services

30% Accounting

20% Customer Service Outsourcing +4 services

15% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Video Production

Innovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.

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Industry Experience

Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors.
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Insurance Consumer Products Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.
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More responsive than most other service providers

Innovature: AI-Driven Outsourcing Partner is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (2) Malaysia (1)

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LTS Global Digital Services

4.8 3 reviews

$5,000+

< $25 / hr

50 - 249

Hanoi, Vietnam

Services provided

20% Call Center Services

20% Content Moderation Services

20% Data Annotation Services +2 services

20% IT Managed Services

20% Robotics Process Automation

LTS Global Digital Services is a data annotation and AI training data labeling company that excels in project management and delivers high-quality outcomes. The overall feedback is overwhelmingly positive, with 100% of reviews highlighting timely delivery and professional communication. However, there is a suggestion for a more transparent pricing system.

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Industry Experience

LTS Global Digital Services has demonstrated expertise in the Information Technology and IT Services sectors, primarily focusing on AI training data and data annotation. Feedback highlights their strengths in project management, timely deliveries, and high accuracy in task execution, with clients commending their professionalism and transparency. Overall, sentiment is positive, indicating that clients in AI-related industries can expect reliable support and effective collaboration.
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Information technology IT Services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive LTS Global Digital Services as offering good value for money, with multiple reviews highlighting their competitive pricing and alignment with budgetary expectations. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another emphasized the importance of trust and their dedication to quality outcomes. However, suggestions for improvement included a more transparent pricing system to facilitate quicker cost assessments.
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South Korea (1) Singapore (1)

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Hanoi, Vietnam

No 30, 304 Lane, Ho Tung Mau Street, Bac Tu Liem District
Hanoi, Vietnam 100000
50 - 75

(+84) 969 839 584

Hanoi, Vietnam

No.30, 304 lane, Ho Tung Mau Street, Bac Tu Liem District
Hanoi, Vietnam 100000
101 - 150

(+84) 969 839 584

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Pure Moderation

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Hoang Mai, Vietnam

Services provided

22% Call Center Services

20% Application Testing

20% Back Office Outsourcing +3 services

18% Customer Service Outsourcing

10% Mobile App Development

10% Web Design

Pure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services.
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IT-Communications Vietnam Co., Ltd

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Ho Chi Minh City, Vietnam

Services provided

33% Call Center Services

22% Customer Service Outsourcing

15% Digital Strategy +4 services

10% Advertising

10% Direct Marketing

5% Branding

5% Market Research

IT-Communications Vietnam Co., Ltd is a midsize call center company. They provide Call Center Services and Customer Service Outsourcing and were launched in 2014.
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Bellsystem24-HoaSao

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

24% Call Center Services

46% Customer Service Outsourcing

30% Back Office Outsourcing

Customer Service Outsourcing company Bellsystem24-HoaSao is headquartered in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. Their services include Customer Service Outsourcing and Back Office
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What are Featured Providers?
Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Vietnam

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Timely
The feedback regarding Significo's timeliness is overwhelmingly positive. Clients noted their impressive speed and reliability, with one stating, "Everything we agreed on was executed fast and seamless." Another client emphasized that all deliverables were met on time and that Significo responded quickly to needs. Overall, the sentiment reflects a strong satisfaction with their punctuality and adaptability to client requests.

Call Center Services for Automotive Services Company

5.0 Jun 26, 2025

Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, everything was delivered on time and respond quickly. What did you find most impressive or unique about this company? They were very receptive and consistent with their communication.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Virtual Sales Limited

4.8 20 reviews
Premier Verified

$1,000+

$50 - $99 / hr

50 - 249

Serves Vietnam

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.

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Reviews mention Transparent
Clients have consistently noted the transparency of Virtual Sales Limited in their reporting and communications. One client highlighted their 'prompt communication' and 'transparent reporting,' emphasizing the company's commitment to aligning with client goals. The overall sentiment reflects high satisfaction with their reliability and professionalism, with no suggested areas for improvement, indicating a strong trust in their processes and outputs.

Sales Outsourcing for Telecommunications Company

5.0 Feb 19, 2026

What we appreciate most is Virtual Sales Limited's professionalism, responsiveness, and ability to become fluent in our technology much faster than expected. Their communication is always prompt, their reporting is transparent, and their commitment to helping us hit our growth targets is evident in every interaction.
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3 of 6 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Financial Services Company
4.5 — Virtual Sales Limited provides ongoing support to a financial services company. The team conducts cold calls to secure introductory meetings for the client's sales team. Read more
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Industry Experience

Virtual Sales Limited has garnered positive feedback across various industries, including Information Technology, Telecommunications, Financial Services, and Business Services. Clients commend their expertise in lead generation and appointment setting, noting impressive results like increased sales meetings and a strong understanding of industry nuances. While their strengths lie in collaboration, communication, and adaptability, overall sentiment indicates they are particularly well-suited for IT and financial services sectors, with a proven track record in driving customer engagement and generating qualified leads.
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Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Telecommunications Business services Information technology

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England (9) United States (4) Bulgaria (1) Croatia (1) France (1)

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Valoris Center

4.9 15 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Vietnam

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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7 of 9 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Retail Company
5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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THIENTU CO.,LTD

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Ho Chi Minh, Vietnam

Services provided

28% Call Center Services

27% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Strategy Consulting

5% HR Consulting

5% Recruiting

THIENTU CO.,LTD is a large Ho Chi Minh, Vietnam-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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CÔNG TY CỔ PHẦN TẬP ĐOÀN DIGINEXT

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hà Nội, Vietnam

Services provided

100% Call Center Services

Established in 2020, CÔNG TY CỔ PHẦN TẬP ĐOÀN DIGINEXT, a midsize call center, is in Hà Nội, Vietnam. Their services include Call Center Services.
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A-SALES AB

4.9 67 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Vietnam

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation, consistently delivering qualified B2B meetings across various industries. The company demonstrates exceptional project management and precision in targeting, with about 90% of reviewers highlighting their effectiveness in generating a predictable flow of qualified meetings. Clients commend their ability to tailor messaging to niche markets, with nearly 100% satisfaction in their commitment and execution.

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Reviews mention Straightforward pricing
Clients have positively noted A-SALES AB's straightforward pricing structure, highlighting that it fits their budget and offers good value for the cost. One reviewer emphasized the impressive ROI and the clarity of fees, mentioning a setup fee and monthly service costs while appreciating the performance-based model. Overall, the sentiment reflects satisfaction with the pricing transparency and the value received from the services provided.

Email Outreach for AI Solutions Provider

5.0 Mar 3, 2024

What did you find most impressive or unique about this company? That the service they provide is of such quality when they are mostly based on performance. There is a setup fee and monthly service costs, but other than that, they are pure performance. Which, again, is very impressive - but I guess a business model where it's pure performance works when you really know what you're doing.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, clients have praised A-SALES AB for their effective appointment-setting services and lead generation capabilities. One client noted a 300% increase in appointment generation, while another highlighted over 30 qualified calls booked, reflecting significant improvements in outreach effectiveness. Clients appreciate the team's responsiveness and commitment to quality, although some have suggested smoother communication processes could enhance project management. Overall, sentiment remains highly positive, with no major areas for improvement identified.
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Industry Experience

A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.
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Select Industry to see insights

Construction Consumer Products Government Manufacturing Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technology

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United States (15) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Away Digital Teams

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

District 7, Vietnam

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +5 services

15% IT Staff Augmentation

10% Customer Service Outsourcing

10% HR Consulting

10% HR Outsourcing

10% Web Development

Away Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
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District 7, Vietnam

1489 Đường Nguyễn Văn Linh
District 7, Vietnam 1489
401 - 500

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Greswin

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Ha Noi, Vietnam

Services provided

65% Sales Outsourcing

20% Social Media Marketing

15% Account-Based Marketing

Greswin, a Sales Outsourcing company, provide Sales Outsourcing and Social Media Marketing. They were launched in 2023.
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The Color Club

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Binh Thanh, HCMC, Vietnam

Services provided

10% Branding

10% CRM Consulting and SI

10% Content Marketing +7 services

10% Conversion Optimization

10% Email Marketing

10% Graphic Design

10% Media Planning & Buying

10% Sales Outsourcing

10% Video Production

10% Web Development

Founded in 1994, The Color Club is a midsize København, Denmark-based branding firm. Their services include Branding and Media Planning & Buying.
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Binh Thanh, HCMC, Vietnam

617 - 621 Đường Điện Biên Phủ
Binh Thanh, HCMC, Vietnam
101 - 150

+84 28 6291 5226

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Thạch cao Gia Phong

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hồ Chí Minh, Vietnam

Services provided

55% Direct Marketing

45% Sales Outsourcing

Established in 2015, Thạch cao Gia Phong is a Direct Marketing company. In Hồ Chí Minh, Vietnam, the team offers Direct Marketing and Sales Outsourcing.
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GTE Media

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Hanoi, Vietnam

Services provided

40% Call Center Services

30% Transcription

30% Translation

GTE Media is a small Hanoi, Vietnam-based telephone answering service. The team focuses on Call Center Services and Translation.
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FPT International Telecom

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ho Chi Minh City, Vietnam

Services provided

100% Call Center Services

FPT International Telecom is a phone answering service. The Ho Chi Minh City, Vietnam-based firm was launched in 2018. Their services include Call Center Services.
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P.A Việt Nam

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hồ Chí Minh, Vietnam

Services provided

70% Call Center Services

30% Customer Service Outsourcing

P.A Việt Nam is a phone answering service based in Hồ Chí Minh, Vietnam and Hà Nội, Vietnam. They specialize in Call Center Services and Customer Service Outsourcing.
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CallUS Call Center

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ho Chi Minh City, Vietnam

Services provided

70% Call Center Services

30% Customer Service Outsourcing

CallUS Call Center is a call center service headquartered in Ho Chi Minh City, Vietnam. Their services include Call Center Services and Customer Service Outsourcing.
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Y.digital Asia Co., Ltd

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

Da Nang City, Vietnam

Services provided

30% Call Center Services

40% AI Development

30% Document Digitization & Management

Y.digital Asia Co., Ltd is an artificial intelligence development company. The team offers Artificial Intelligence and Call Center Services and is in Da Nang City, Vietnam.
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South Telecom

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ho Chi Minh City, Vietnam

Services provided

50% Call Center Services

30% CRM Consulting and SI

20% Customer Service Outsourcing

Launched in 2015, South Telecom is a call center company. The team focuses on Call Center Services and CRM consulting and SI.
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ODS CLOUD

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ho Chi Minh City, Vietnam

Services provided

50% Call Center Services

30% Back Office Outsourcing

20% Cloud Consulting & SI

ODS CLOUD is a call center company. They offer Call Center Services and Back Office Outsourcing and are based in Ho Chi Minh City, Vietnam.
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Tobpos Vietnam

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Long Bien, Vietnam

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Translation +6 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

10% Staffing

10% Transcription

5% Recruiting

Tobpos Vietnam is a Back Office Outsourcing company. Their midsize team is based in Long Bien, Vietnam. Their services include Back Office Outsourcing and Translation.
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Relia Vietnam JSC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hanoi, Vietnam

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Market Research +1 service

25% Sales Outsourcing

Relia Vietnam JSC, a Market Research company, was established in 2009. The agency provides Market Research and Call Center Services, and is small.
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DCV JSC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Ho Chi Minh City, Vietnam

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% HR Consulting +4 services

20% IT Managed Services

10% Digital Strategy

10% Email Marketing

10% Social Media Marketing

DCV JSC, an IT managed services company, was established in 2013. The team offers IT managed services and Back Office Outsourcing.
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BCVV co., ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Thành phố Uông Bí, Vietnam

Services provided

10% Call Center Services

60% IT Strategy Consulting

10% Architectural Design +3 services

10% Translation

6% Web Development

4% Mobile App Development

BCVV co., ltd is an IT strategy consulting company. The Thành phố Uông Bí, Vietnam-based company was established in 2016. Their services include IT strategy consulting and Architectural Design.
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United Consulting Asia

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Thành phố Hồ Chí Minh, Vietnam

Services provided

5% Call Center Services

35% Business Consulting

10% Back Office Outsourcing +7 services

10% Corporate Relocation

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

5% Employer of Record (EOR) Services

5% Executive Search

5% Fractional CFO Services

5% Staffing

United Consulting Asia is a Business Consulting company in Thành phố Hồ Chí Minh, Vietnam. They offer Business Consulting and Finance & Accounting Outsourcing (FAO).
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Orissa International

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ho Chi Minh City, Vietnam

Services provided

25% Business Consulting

25% Market Research

25% Marketing Strategy +1 service

25% Sales Outsourcing

Market Research company Orissa International was established in 1997. The small team provides Market Research and Marketing Strategy.
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Swivelt

5.0 2 reviews

$100,000+

Undisclosed

10 - 49

Ho Chi Minh City, Vietnam

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Back Office Outsourcing +2 services

10% Pay Per Click

10% Search Engine Optimization

Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

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Reviews mention Communicative
Clients have highlighted Swivelt's exceptional communication skills, noting that the project manager assigned was 'very friendly and easy to communicate with,' which facilitated a smooth workflow. The overall sentiment reflects a high level of satisfaction regarding their communicative capabilities, contributing to a successful partnership and positive project outcomes.

B2B Marketing for IT Software

5.0 Oct 28, 2020

The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.
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Industry Experience

Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
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Software Information technology

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Indonesia (1) Malaysia (1)

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Ho Chi Minh City, Vietnam

Level 3, ACM Building, 96 Cao ThangStreet, Ward 4, Dist 3
Ho Chi Minh City, Vietnam NA
10 - 15

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Expertrans BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Hanoi, Vietnam

Services provided

10% Call Center Services

20% Accounting

20% Business Consulting +3 services

20% HR Consulting

20% Translation

10% Transcription

Accounting company Expertrans BPO was founded in 2005. The team specializes in Accounting and Business Consulting and is located in Hanoi, Vietnam.
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DMAT Agency

Not yet reviewed

$1,000+

< $25 / hr

Freelancer

Ho Chi Minh, Vietnam

Services provided

20% Pay Per Click

20% Performance Marketing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Development

DMAT Agency is a SEO agency. Their small team of employees is in Ho Chi Minh, Vietnam. Their team offers Search Engine Optimization and Pay Per Click.
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MP Telecom

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

15% Call Center Services

55% Customer Service Outsourcing

30% Recruiting

MP Telecom, a Customer Service Outsourcing company, was established in 2002. The large team offers Customer Service Outsourcing and Recruiting.
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NMS Callcenter

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

15% Call Center Services

40% Back Office Outsourcing

30% IT Managed Services +1 service

15% Customer Service Outsourcing

NMS Callcenter is a Back Office Outsourcing company. Headquartered in Ha Noi, Vietnam, the agency provides Back Office Outsourcing and IT managed services.
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eViet Global

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ha Noi, Vietnam

Services provided

20% Pay Per Click

20% Search Engine Optimization

20% Social Media Marketing +4 services

10% Content Marketing

10% Conversion Optimization

10% Digital Strategy

10% Sales Outsourcing

Social media marketing firm eViet Global was established in 2019. The team specializes in Social Media Marketing and Search Engine Optimization and is headquartered in Ha Noi, Vietnam.
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Top Call Center Services & Voice Services in Vietnam

List of the Top Vietnam Call Center Companies & Voice Services

Reviews mention Exceptional results

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Back Office Outsourcing for E-Commerce Co

Industry Experience

Select Industry to see insights

Reviews mention Passionate about their work

Customer Support for Lifestyle Product Supplier

Customer Support for Analytics Company

Reviewed 1 time in the past 6 months

Industry Experience

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Call Center Services for Third-Party Management Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Collaborative

App Regression Testing & Reporting for Tax Mgmt Software Co

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Transparent

Call Center & Customer Support Services for Software Company

Customer Support for Product Information Mgmt Company

Call Center Services for Water & Energy Metering Company

Industry Experience

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SupportYourApp is very responsive

Reviews mention Exceptional results

BPO Services for Telecommuniactions & IT Services Company

Industry Experience

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What Clients Have Said

Call Center Staffing for Government Helpline

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Innovature: AI-Driven Outsourcing Partner is very responsive

Industry Experience

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Reviews mention Timely

Call Center Services for Automotive Services Company

Call Center Services for Automotive Services Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Transparent

Sales Outsourcing for Telecommunications Company

Call Center Services for Financial Services Company

Industry Experience

Select Industry to see insights

Call Center Services for Retail Company

Average Project Cost Breakdown

What Clients Have Said

Valoris Center is very responsive

Reviews mention Straightforward pricing

Email Outreach for AI Solutions Provider

Reviewed 3 times in the past 6 months

Industry Experience

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Reviews mention Communicative

B2B Marketing for IT Software

Industry Experience

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List of the Top 2 Vietnam Call Center Companies & Voice Services

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