Top Call Center Services & Voice Services in Vietnam

Ratings Updated: September 2, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

See all 28 projects
Reviews mention Well-organized projects
Client feedback highlights Hugo Inc.'s exceptional organizational skills in project management. A media company noted the seamless onboarding process, stating, "it felt very natural" and praised their ability to deliver projects in under three weeks. Similarly, a financial services firm commended Hugo for their timely execution and adaptability, which transformed their customer support operations. Overall, clients express high satisfaction with Hugo's structured approach, contributing to efficient project outcomes and effective communication.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
Read Full Review

Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
Read Full Review

Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
Read Full Review

Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
Read Full Review

Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner.
Read Full Review

Read All Reviews

Was this helpful?

3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All Reviews

Select Industry to see insights

Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
Read All Reviews

Was this helpful?
View Profile Visit Website
Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

See all 47 projects
0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
Read 1 Recent Review

Was this helpful?

Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
Read All Reviews

Select Industry to see insights

Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
Read All Reviews

Was this helpful?

View projects from:

United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

View all languages

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones

Was this helpful?
View Profile Visit Website
Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

See all 9 projects
Reviews mention High-quality work
Clients consistently praised Select VoiceCom for delivering high-quality work, noting significant improvements in sales and customer service outcomes. One client highlighted an increase in annual sales from $4M to $8M, while another emphasized their exceptional quality control and adaptability. The team's reliability and commitment to exceeding expectations were frequently mentioned, with feedback stating they 'always deliver on time' and provide 'impressive' service quality. Overall, the sentiment reflects strong satisfaction with the company’s performance and results.

Customer Service Recruiting for Financial Services Co

5.0 Jan 13, 2025

We are very satisfied with what the SVC team is doing for us. They are the best!
Read Full Review

Call Center Services for Advisory Platform

4.5 Jan 13, 2025

Partnering with Select VoiceCom led to a 35% increase in customer satisfaction scores, a 40% reduction in response times, and a 25% boost in overall sales conversions within the first six months. The consistency and good training provided by their team are outstanding.
Read Full Review

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
Read Full Review

Read All Reviews

Was this helpful?

2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
Read 4 Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
Read All Reviews

Was this helpful?

View projects from:

United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

Was this helpful?
View Profile Visit Website
Outsourced

4.9 12 reviews

Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Ho Chi Minh City, Vietnam

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Outsourced is an outsourcing services provider that offers recruitment, IT services, and remote staffing solutions across various industries. Their reviews reflect a strong alignment with company values, efficient project management, and excellent communication, with 100% of reviewers commending their professionalism and cultural fit. While some concerns about operating controls and account management turnover exist, 90% of feedback highlights their reliability and impact on business growth and efficiency.

See all 12 projects
Reviews mention Flexible
Clients have expressed high satisfaction with Outsourced's flexibility, particularly in accommodating varying hours and managing timezone differences. One client highlighted the adaptability of both the technical and administrative teams, noting their commitment to delivering projects on time and prioritizing tasks effectively. Overall, the sentiment reflects a strong appreciation for Outsourced's responsive and supportive approach to project management.

Custom App Dev & Support for Legal Software Provider

5.0 Mar 31, 2025

Their commitment to the project has been most impressive. Flexibility with the hours and dedication despite the timezone difference was noted as a significant strength. The company demonstrated professional handling of matters and good treatment of their employees.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors.
Read All Reviews

Select Industry to see insights

Information technology Consulting Legal Telecommunications eCommerce Engineering Arts, entertainment & music Media Contracting

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution.
Read All Reviews

Was this helpful?

Ho Chi Minh City, Vietnam

E. Town Central, 11 Doan Van Bo, Ward 13, District 4
Ho Chi Minh City, Vietnam 700000
10 - 15

+61 2 8103 3124

See All Locations (10)

Was this helpful?
View Profile Visit Website
BELLSYSTEM24 VIETNAM

Not yet reviewed

Verified

$5,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

30% Call Center Services

20% Content Moderation Services

20% Customer Service Outsourcing +3 services

10% Back Office Outsourcing

10% Data Annotation Services

10% Market Research

Phone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile Visit Website
Featured

What are Featured Providers?
six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

See all 10 projects
Reviews mention Hard working
Clients consistently highlight the hard-working nature of six eleven global services, noting their dedication to meeting project needs. One client emphasized their impressive work ethic and ability to listen to directions effectively, stating, 'What six eleven does best is working very hard and listening to our directions very well.' Overall, feedback reflects a strong sentiment regarding their commitment to delivering quality services and adapting to client requirements.

Customer Service Outsourcing for Online Yoga Instructions Co

4.0 Feb 10, 2023

What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
Read Full Review

Read All Reviews

Was this helpful?

1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
Read 1 Review

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
Read All Reviews

Was this helpful?

View projects from:

United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Was this helpful?
View Profile Visit Website
SupportYourApp

4.8 87 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.

See all 87 projects
30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
Read 33 Reviews

Was this helpful?

Industry Experience

SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
Read All Reviews

Select Industry to see insights

Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services

Was this helpful?

View projects from:

United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

View all languages

This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

View all time zones

Was this helpful?
View Profile Visit Website
Simply Contact

4.8 26 reviews

Verified

$1,000+

< $25 / hr

250 - 999

Serves Vietnam

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

See all 26 projects
Reviews mention Great project management
Clients consistently praised Simply Contact for their exceptional project management capabilities. They noted that the team delivered tasks on time, maintained clear communication, and quickly adapted to changing requirements. For instance, one client highlighted their responsiveness and flexibility, stating, 'Their communication was clear, ensuring we were always up-to-date.' Another remarked on their ability to efficiently manage projects, leading to a smooth operational flow. Overall, the sentiment reflects strong satisfaction with Simply Contact's project management approach.

Inbound Customer Support Services for EdTech Company

5.0 Apr 5, 2024

Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
Read Full Review

Back Office & Customer Service for App Optimization Agency

5.0 Feb 23, 2024

Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality.
Read Full Review

Customer Service Outsourcing for Data Analytics Company

5.0 Oct 16, 2023

Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.
Read Full Review

Call Center Services for Social Media Monitoring Tool

5.0 May 9, 2023

Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
Read Full Review

Call Center Services for Travel Tech Company

5.0 Feb 5, 2021

During our 4 years’ cooperation, Simply Contact proved to be an excellent partner that helped us to meet our business goals. The key to project success is definitely the established workflows they have in place. We also value their transparency in communication.
Read Full Review

Read All Reviews

Was this helpful?

12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
Read 15 Reviews

Was this helpful?

Industry Experience

Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions.
Read All Reviews

Select Industry to see insights

Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketing

Was this helpful?

View projects from:

Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

This provider is fluent in 17 languages:

English

Spanish

Arabic

Russian

German

French

Italian

Polish

Ukrainian

Romanian

Dutch

Czech

View all languages

This provider is available in 12 time zones:

Middle East Time (MET)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Arabia Standard Time (AST)

Central African Time (CAT)

Eastern African Time (EAT)

Israel Daylight Time (IDT)

Central European Time (CET)

View all time zones

Was this helpful?
View Profile Visit Website
TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Thành phố Hồ Chí Minh, Vietnam

Services provided

10% Call Center Services

50% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Business Consulting

10% Content Moderation Services

TDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations.

See all 12 projects
Reviews mention Well-organized projects
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.
Read Full Review

Call Center Services for Global Tech Company

5.0 Jun 25, 2021

Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.
Read Full Review

Read All Reviews

Was this helpful?
6 of 6 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more
Read 6 Reviews

Was this helpful?
View projects from:

Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones

Was this helpful?
Thành phố Hồ Chí Minh, Vietnam

222 Điện Biên Phủ, Xuân Hòa, Hồ Chí Minh 700000, Vietnam
Thành phố Hồ Chí Minh, Vietnam 700000
50 - 75

See All Locations (18)

Was this helpful?
View Profile Visit Website

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

LTS Global Digital Services

4.8 3 reviews

$5,000+

< $25 / hr

50 - 249

Hanoi, Vietnam

Services provided

20% Call Center Services

20% Content Moderation Services

20% Data Annotation Services +2 services

20% IT Managed Services

20% Robotics Process Automation

LTS Global Digital Services is a data annotation and AI training data labeling company praised for its professional and timely project management. With a 100% success rate and high accuracy, clients commend their responsiveness and experience. However, some reviewers suggest improvements in pricing transparency. Overall, 100% of feedback highlights their professionalism and delivery accuracy.

See all 3 projects
Reviews mention Timely
Overall sentiment regarding LTS Global Digital Services' timeliness is highly positive. Clients consistently report that the company meets deadlines without fail. One client emphasized that LTS GDS 'has not failed its proposed timeline, not even once,' while another noted that items were delivered 'on time' with prompt responses and timely updates throughout the project. This reliability in meeting schedules has contributed significantly to client satisfaction and trust.

Data Annotation Services for AI Company

4.5 Nov 1, 2023

Items were delivered on time, and response is usually prompt. Updates were also provided in the timely fashion during the duration of the project.
Read Full Review

Data Labeling Services for AI Training Data Provider

5.0 Oct 11, 2023

LTS GDS has not failed its proposed timeline, not even once. They consistently deliver items on time, responding promptly to all our needs. Their project management skills are exceptional, ensuring that deadlines are always met.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

LTS Global Digital Services has demonstrated strong expertise primarily in the Information Technology and IT Services sectors, specifically within the AI industry. Clients have praised their professionalism, timely project delivery, and high-quality outputs, achieving over 90% accuracy in data annotation. Strengths include a strong focus on project management and transparent communication. Overall sentiment indicates high satisfaction, making LTS a suitable partner for projects requiring AI training data and data annotation services.
Read All Reviews

Select Industry to see insights

IT Services Information technology

Was this helpful?

View projects from:

South Korea (1) Singapore (1)

Was this helpful?

Hanoi, Vietnam

No 30, 304 Lane, Ho Tung Mau Street, Bac Tu Liem District
Hanoi, Vietnam 100000
50 - 75

(+84) 969 839 584

Hanoi, Vietnam

No.30, 304 lane, Ho Tung Mau Street, Bac Tu Liem District
Hanoi, Vietnam 100000
101 - 150

(+84) 969 839 584

See All Locations (2)

Was this helpful?
View Profile
Pure Moderation

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Hoang Mai, Vietnam

Services provided

22% Call Center Services

20% Application Testing

20% Back Office Outsourcing +3 services

18% Customer Service Outsourcing

10% Mobile App Development

10% Web Design

Pure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services.
Read more

View Profile
IT-Communications Vietnam Co., Ltd

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Ho Chi Minh City, Vietnam

Services provided

33% Call Center Services

22% Customer Service Outsourcing

15% Digital Strategy +4 services

10% Advertising

10% Direct Marketing

5% Branding

5% Market Research

IT-Communications Vietnam Co., Ltd is a midsize call center company. They provide Call Center Services and Customer Service Outsourcing and were launched in 2014.
Read more

View Profile
Bellsystem24-HoaSao

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

24% Call Center Services

46% Customer Service Outsourcing

30% Back Office Outsourcing

Customer Service Outsourcing company Bellsystem24-HoaSao is headquartered in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. Their services include Customer Service Outsourcing and Back Office
Read more

View Profile
Featured

What are Featured Providers?

Virtual Sales Limited

4.8 22 reviews

Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Vietnam

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.

See all 22 projects

Industry Experience

Virtual Sales Limited has demonstrated expertise across various industries, including Advertising & Marketing, Business Services, Information Technology, Financial Services, and Telecommunications. Clients commend their organized project management, effective communication, and ability to integrate seamlessly with internal teams. The overall sentiment is highly positive, with specific strengths noted in lead generation and appointment setting. Industries such as IT and Financial Services particularly value their industry knowledge and responsiveness, making Virtual Sales Limited a suitable partner for businesses seeking to enhance their sales initiatives.
Read All Reviews

Select Industry to see insights

Software IT Services Construction Financial services Consulting Supply Chain, Logistics, and Transport Advertising & marketing Telecommunications Other industries Business services Information technology

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Virtual Sales Limited's strong value for money and competitive pricing. Feedback indicates that their services fit well within budgets while delivering substantial results, such as generating qualified leads and booking meetings. One client noted, "good value for cost," while another emphasized their impressive output relative to spend. Overall, the sentiment is positive, with many clients expressing satisfaction with the return on investment and the quality of service provided.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Virtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile Visit Website

Valoris Center

4.9 15 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Vietnam

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

See all 15 projects

1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support. Clients, such as the Quality Manager of BRT SPA, highlighted their impressive reaction time to needs and understanding of customer requirements. The company was praised for its good cultural fit and value for cost. Overall, the sentiment is highly favorable, with no noted areas for improvement at this time.
Read 1 Recent Review

Was this helpful?

7 of 9 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more
Read 9 Reviews

Was this helpful?

Industry Experience

Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
Read All Reviews

Select Industry to see insights

Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industries

Was this helpful?

More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile Visit Website
Assistring LLC

5.0 16 reviews

Verified

$1,000+

< $25 / hr

50 - 249

Serves Vietnam

Services provided

20% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +2 services

10% AI Agents

10% HR Outsourcing

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

See all 16 projects
Reviews mention Great project management
Clients consistently praised Assistring LLC for their exemplary project management skills. Feedback highlighted their effective communication and timely delivery of services, fostering strong collaborative relationships. For instance, the Director of Operations at Downing noted their 'straightforward communication and frequent updates' which significantly improved call center efficiency. Similarly, the Chief Customer Officer of Krispy Kreme commended their 'excellent project management,' which facilitated smooth integration into existing operations. Overall, the sentiment surrounding their project management is overwhelmingly positive, reflecting a commitment to meeting client needs and exceeding expectations.

Call Center Services for Wholesale Retail Company

5.0 Oct 12, 2024

The Assistring LLC project management was very efficient. Their easy integration and unique communications have led to a workspace that is more collaborative and effective, keeping client service at a high standard.
Read Full Review

Call Center Services for Utility Company

5.0 Oct 23, 2024

Assistring LLC project management skill was highly effective. We established regular communication through daily check-ins and progress reports, allowing us to quickly adapt our strategies based on real-time feedback. This collaboration fostered a productive environment where both teams could align on goals and address any challenges promptly.
Read Full Review

Call Center Services for Insurance Services Company

5.0 Oct 17, 2024

Their project management was excellent as we had a smooth and efficient workflow with Assistring LLC. Our collaboration with them was characterized by efficient communication, which was important in the execution of our projects. The team's dedication to meeting our specific needs and their approach to addressing challenges made a huge impact on the success of our collaboration.
Read Full Review

Read All Reviews

Was this helpful?

1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Assistring LLC reflect a strong overall sentiment, highlighting their exceptional customer service and efficient project management. A client from Royal Nawaab commended their ability to reduce call drop rates from 40% to under 3%, attributing success to well-trained staff and prompt communication. The team was noted for being available year-round, demonstrating a commitment to client needs. No areas for improvement were identified, underscoring high client satisfaction.
Read 1 Recent Review

Was this helpful?

Industry Experience

Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
Read All Reviews

Select Industry to see insights

Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisure

Was this helpful?

More responsive than most other service providers

Assistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile Visit Website
THIENTU CO.,LTD

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Ho Chi Minh, Vietnam

Services provided

28% Call Center Services

27% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Strategy Consulting

5% HR Consulting

5% Recruiting

THIENTU CO.,LTD is a large Ho Chi Minh, Vietnam-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
Read more

View Profile
CÔNG TY CỔ PHẦN TẬP ĐOÀN DIGINEXT

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hà Nội, Vietnam

Services provided

100% Call Center Services

Established in 2020, CÔNG TY CỔ PHẦN TẬP ĐOÀN DIGINEXT, a midsize call center, is in Hà Nội, Vietnam. Their services include Call Center Services.
Read more

View Profile
Featured

What are Featured Providers?
A-SALES AB

4.9 83 reviews

Premier Verified

$1,000+

$200 - $300 / hr

50 - 249

Serves Vietnam

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.

See all 83 projects
Reviews mention Dedicated
Clients have expressed a high level of satisfaction with A-SALES AB's dedication, highlighting their 'hunger and dedication' as particularly impressive. Although there were challenges during onboarding, overall feedback indicates that the team was committed to meeting client needs and effectively generating pipeline in new markets. This dedication contributed to measurable outcomes such as successfully booked meetings, reinforcing the positive sentiment surrounding their commitment to client success.

Lead Generation for ERP System Consultancy

5.0 Mar 13, 2025

What did you find most impressive or unique about this company? Hunger and dedication.
Read Full Review

Read All Reviews

Was this helpful?

22 of 23 Call Center Services reviews are 5 stars

7 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
Read 23 Reviews

Was this helpful?

Industry Experience

A-SALES AB has garnered positive feedback across several industries including Information Technology, Business Services, Advertising & Marketing, and Manufacturing. Clients commend their expertise in lead generation and appointment setting, noting significant increases in qualified meetings and sales pipelines. Their strength lies in understanding complex value propositions and tailoring outreach strategies accordingly. Overall, sentiment is overwhelmingly favorable, making them a suitable partner for organizations seeking to enhance sales efforts, particularly in B2B environments.
Read All Reviews

Select Industry to see insights

Other industries Information technology Manufacturing Software Advertising & marketing Consumer products & services Business services Construction Consumer Products Government Education Financial services Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting

Was this helpful?

View projects from:

United States (18) Sweden (12) Norway (7) England (5) Australia (5) India (4) Germany (2) Finland (2) Italy (1) Poland (1) Cyprus (1) Japan (1) Netherlands (1) Canada (1) Philippines (1) France (1) Singapore (1) Slovenia (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

Was this helpful?
View Profile Visit Website
Appointment Setter Online

5.0 54 reviews

Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Vietnam

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

See all 54 projects

4 of 4 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews for Appointment Setter Online reflect a consistently positive sentiment, highlighting their effective lead generation and appointment-setting services. Clients, such as the Director of Saihaj Tax Service, noted a significant increase in scheduled meetings and improved lead quality. The Marketing Manager of PA Electrical Commissioning praised their structured project management and ability to deliver relevant leads, enhancing conversion rates. Overall, clients emphasize the company's professionalism, persistence, and commitment to understanding their unique business needs.
Read 4 Recent Reviews

Was this helpful?

View projects from:

New York City, New York (2) Dover, Delaware (1) Orlando, Florida (1) Austin, Texas (1) Houston, Texas (1) Chicago, Illinois (1) Seattle, Washington (1) Pittsburgh, Pennsylvania (1) Wellington, Colorado (1)

Was this helpful?

$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

Award Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
View Packages

Was this helpful?

View Profile Visit Website
Away Digital Teams

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

District 7, Vietnam

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +5 services

15% IT Staff Augmentation

10% Customer Service Outsourcing

10% HR Consulting

10% HR Outsourcing

10% Web Development

Away Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
Read more

District 7, Vietnam

1489 Đường Nguyễn Văn Linh
District 7, Vietnam 1489
401 - 500

See All Locations (2)

Was this helpful?

View Profile
Greswin

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Ha Noi, Vietnam

Services provided

65% Sales Outsourcing

20% Social Media Marketing

15% Account-Based Marketing

Greswin, a Sales Outsourcing company, provide Sales Outsourcing and Social Media Marketing. They were launched in 2023.
Read more

View Profile
The Color Club

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Binh Thanh, HCMC, Vietnam

Services provided

10% Branding

10% CRM Consulting and SI

10% Content Marketing +7 services

10% Conversion Optimization

10% Email Marketing

10% Graphic Design

10% Media Planning & Buying

10% Sales Outsourcing

10% Video Production

10% Web Development

Founded in 1994, The Color Club is a midsize København, Denmark-based branding firm. Their services include Branding and Media Planning & Buying.
Read more

Binh Thanh, HCMC, Vietnam

617 - 621 Đường Điện Biên Phủ
Binh Thanh, HCMC, Vietnam
101 - 150

+84 28 6291 5226

See All Locations (4)

Was this helpful?

View Profile
Thạch cao Gia Phong

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hồ Chí Minh, Vietnam

Services provided

55% Direct Marketing

45% Sales Outsourcing

Established in 2015, Thạch cao Gia Phong is a Direct Marketing company. In Hồ Chí Minh, Vietnam, the team offers Direct Marketing and Sales Outsourcing.
Read more

View Profile
GTE Media

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Hanoi, Vietnam

Services provided

40% Call Center Services

30% Transcription

30% Translation

GTE Media is a small Hanoi, Vietnam-based telephone answering service. The team focuses on Call Center Services and Translation.
Read more

View Profile
FPT International Telecom

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ho Chi Minh City, Vietnam

Services provided

100% Call Center Services

FPT International Telecom is a phone answering service. The Ho Chi Minh City, Vietnam-based firm was launched in 2018. Their services include Call Center Services.
Read more

View Profile
P.A Việt Nam

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hồ Chí Minh, Vietnam

Services provided

70% Call Center Services

30% Customer Service Outsourcing

P.A Việt Nam is a phone answering service based in Hồ Chí Minh, Vietnam and Hà Nội, Vietnam. They specialize in Call Center Services and Customer Service Outsourcing.
Read more

View Profile
CallUS Call Center

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ho Chi Minh City, Vietnam

Services provided

70% Call Center Services

30% Customer Service Outsourcing

CallUS Call Center is a call center service headquartered in Ho Chi Minh City, Vietnam. Their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Y.digital Asia Co., Ltd

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

Da Nang City, Vietnam

Services provided

30% Call Center Services

40% AI Development

30% Document Digitization & Management

Y.digital Asia Co., Ltd is an artificial intelligence development company. The team offers Artificial Intelligence and Call Center Services and is in Da Nang City, Vietnam.
Read more

View Profile
South Telecom

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ho Chi Minh City, Vietnam

Services provided

50% Call Center Services

30% CRM Consulting and SI

20% Customer Service Outsourcing

Launched in 2015, South Telecom is a call center company. The team focuses on Call Center Services and CRM consulting and SI.
Read more

View Profile
ODS CLOUD

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ho Chi Minh City, Vietnam

Services provided

50% Call Center Services

30% Back Office Outsourcing

20% Cloud Consulting & SI

ODS CLOUD is a call center company. They offer Call Center Services and Back Office Outsourcing and are based in Ho Chi Minh City, Vietnam.
Read more

View Profile
Tobpos Vietnam

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Long Bien, Vietnam

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Translation +6 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

10% Staffing

10% Transcription

5% Recruiting

Tobpos Vietnam is a Back Office Outsourcing company. Their midsize team is based in Long Bien, Vietnam. Their services include Back Office Outsourcing and Translation.
Read more

View Profile
Relia Vietnam JSC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hanoi, Vietnam

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Market Research +1 service

25% Sales Outsourcing

Relia Vietnam JSC, a Market Research company, was established in 2009. The agency provides Market Research and Call Center Services, and is small.
Read more

View Profile
DCV JSC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Ho Chi Minh City, Vietnam

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% HR Consulting +4 services

20% IT Managed Services

10% Digital Strategy

10% Email Marketing

10% Social Media Marketing

DCV JSC, an IT managed services company, was established in 2013. The team offers IT managed services and Back Office Outsourcing.
Read more

View Profile
BCVV co., ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Thành phố Uông Bí, Vietnam

Services provided

10% Call Center Services

60% IT Strategy Consulting

10% Architectural Design +3 services

10% Translation

6% Web Development

4% Mobile App Development

BCVV co., ltd is an IT strategy consulting company. The Thành phố Uông Bí, Vietnam-based company was established in 2016. Their services include IT strategy consulting and Architectural Design.
Read more

View Profile
United Consulting Asia

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Thành phố Hồ Chí Minh, Vietnam

Services provided

5% Call Center Services

35% Business Consulting

10% Back Office Outsourcing +7 services

10% Corporate Relocation

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

5% Employer of Record (EOR) Services

5% Executive Search

5% Fractional CFO Services

5% Staffing

United Consulting Asia is a Business Consulting company in Thành phố Hồ Chí Minh, Vietnam. They offer Business Consulting and Finance & Accounting Outsourcing (FAO).
Read more

View Profile
AXIS In Market Coordination

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Da Nang, Vietnam

Services provided

10% Business Consulting

10% Corporate Law

10% Finance Law +9 services

10% Financial Advising & Planning

10% Manufacturing Consulting

10% Procurement Support

10% Sales Outsourcing

10% Tax Law

5% Accounting

5% Corporate Relocation

5% Immigration Law

5% Real Estate Law

AXIS In Market Coordination is a Corporate Law company. In Da Nang, Vietnam, the team specializes in Corporate Law and Finance Law.
Read more

View Profile
Orissa International

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ho Chi Minh City, Vietnam

Services provided

25% Business Consulting

25% Market Research

25% Marketing Strategy +1 service

25% Sales Outsourcing

Market Research company Orissa International was established in 1997. The small team provides Market Research and Marketing Strategy.
Read more

View Profile
Swivelt

5.0 2 reviews

$100,000+

Undisclosed

10 - 49

Ho Chi Minh City, Vietnam

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Back Office Outsourcing +2 services

10% Pay Per Click

10% Search Engine Optimization

Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

See all 2 projects
Reviews mention Experienced
The feedback from clients highlights Swivelt's extensive experience and effective communication. One client noted their impressive 20 years in the industry, praising the quality of work and friendly demeanor of their team. The project manager's approachability facilitated a smooth workflow, contributing to successful outcomes, such as a significant increase in brand awareness within just 15 days. Overall, the sentiment is highly positive, with no reported areas for improvement.

B2B Marketing for IT Software

5.0 Oct 28, 2020

Over 20 Years of experience, Quality of the work, and very friendly people.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Swivelt has demonstrated expertise primarily in the Information Technology and Software industries. Clients praised their effectiveness in developing a new CRM tool, enhancing sales team productivity, and executing successful B2B marketing strategies to boost brand awareness. Feedback indicates a strong focus on quality, creativity, and effective communication, leading to positive outcomes and client satisfaction. Swivelt's strengths make them a suitable partner for projects in technology-driven environments and marketing initiatives.
Read All Reviews

Select Industry to see insights

Software Information technology

Was this helpful?

View projects from:

Indonesia (1) Malaysia (1)

Was this helpful?

Ho Chi Minh City, Vietnam

Level 3, ACM Building, 96 Cao ThangStreet, Ward 4, Dist 3
Ho Chi Minh City, Vietnam NA
10 - 15

See All Locations (16)

Was this helpful?
View Profile
Expertrans BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Hanoi, Vietnam

Services provided

10% Call Center Services

20% Accounting

20% Business Consulting +3 services

20% HR Consulting

20% Translation

10% Transcription

Accounting company Expertrans BPO was founded in 2005. The team specializes in Accounting and Business Consulting and is located in Hanoi, Vietnam.
Read more

View Profile
DMAT Agency

Not yet reviewed

$1,000+

< $25 / hr

Freelancer

Ho Chi Minh, Vietnam

Services provided

20% Pay Per Click

20% Performance Marketing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Development

DMAT Agency is a SEO agency. Their small team of employees is in Ho Chi Minh, Vietnam. Their team offers Search Engine Optimization and Pay Per Click.
Read more

View Profile
MP Telecom

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

15% Call Center Services

55% Customer Service Outsourcing

30% Recruiting

MP Telecom, a Customer Service Outsourcing company, was established in 2002. The large team offers Customer Service Outsourcing and Recruiting.
Read more

View Profile
NMS Callcenter

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

15% Call Center Services

40% Back Office Outsourcing

30% IT Managed Services +1 service

15% Customer Service Outsourcing

NMS Callcenter is a Back Office Outsourcing company. Headquartered in Ha Noi, Vietnam, the agency provides Back Office Outsourcing and IT managed services.
Read more

View Profile
eViet Global

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ha Noi, Vietnam

Services provided

20% Pay Per Click

20% Search Engine Optimization

20% Social Media Marketing +4 services

10% Content Marketing

10% Conversion Optimization

10% Digital Strategy

10% Sales Outsourcing

Social media marketing firm eViet Global was established in 2019. The team specializes in Social Media Marketing and Search Engine Optimization and is headquartered in Ha Noi, Vietnam.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top Call Center Services & Voice Services in Vietnam

List of the Top Vietnam Call Center Companies & Voice Services

Reviews mention Well-organized projects

Outsourced Accounting & Content Writing for IT Services Firm

Digital Strategy for Environmental Solutions Platform

Accounting Services for Marketing & Venture Capital Firm

Staff Aug & Content Moderation for Blockchain Technology Co

Customer Support for FinTech Organization

Call Center Services for Automotive Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Customer Service Recruiting for Financial Services Co

Call Center Services for Advisory Platform

Back Office & Sales Outsourcing for Photography Studio

Call Center Services for Third-Party Management Company

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Flexible

Custom App Dev & Support for Legal Software Provider

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Hard working

Customer Service Outsourcing for Online Yoga Instructions Co

Call Center Services for E-Commerce Company

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Water & Energy Metering Company

Industry Experience

Select Industry to see insights

Reviews mention Great project management

Inbound Customer Support Services for EdTech Company

Back Office & Customer Service for App Optimization Agency

Customer Service Outsourcing for Data Analytics Company

Call Center Services for Social Media Monitoring Tool

Call Center Services for Travel Tech Company

Call Center Staffing for Government Helpline

Industry Experience

Select Industry to see insights

Reviews mention Well-organized projects

BPO Services for E-Commerce Company

Call Center Services for Global Tech Company

Customer Deployment for Consumer Products Company

Reviews mention Timely

Data Annotation Services for AI Company

Data Labeling Services for AI Training Data Provider

Industry Experience

Select Industry to see insights

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Virtual Sales Limited is very responsive

Reviewed 1 time in the past 6 months

Call Center & Sales Services for FinTech Platform Co

Industry Experience

Select Industry to see insights

Valoris Center is very responsive

Reviews mention Great project management

Call Center Services for Wholesale Retail Company

Call Center Services for Utility Company

Call Center Services for Insurance Services Company

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Assistring LLC is very responsive

Reviews mention Dedicated

Lead Generation for ERP System Consultancy

Sales Outsourcing Services for E-Commerce Fulfillment Co

Industry Experience

Select Industry to see insights