Top Call Center Services & Voice Services in Vietnam

Ratings Updated: May 19, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Customized support
Clients have expressed high satisfaction with Hugo's customized support, noting their commitment to 24/7 availability, which significantly enhanced user experience across different time zones. One client highlighted the seamless adjustment to their specific needs and praised Hugo's ability to integrate their company culture into the partnership, resulting in an exceptional collaborative atmosphere. Overall, the sentiment towards Hugo's personalized service and adaptability is overwhelmingly positive, with no areas for improvement identified by clients.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Reasonable pricing
Clients have expressed a strong sentiment regarding Helpware's reasonable pricing. One CEO noted that their services were affordable and offered exceptional value, stating, "the value we get for our money is off the charts." Additionally, an associate director emphasized that Helpware's rates are "very reasonable," contributing to their satisfaction with the partnership. Overall, feedback highlights Helpware's competitive pricing as a significant advantage in delivering quality services.

Call Center Services for Professional Services Company

5.0 Sep 24, 2020

To me, I really appreciated that I can scale my business with Helpware. On top of that, they were affordable and were competitive when it came to cost. The value we get for our money is off the charts.
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Back Office & Digital Marketing Support for Digital Solutions Company

5.0 Jan 9, 2019

They're always there for us. They take on tasks that might be mundane, but they execute well and never complain. Also, their rates are very reasonable.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Outsourced

4.9 12 reviews

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Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Ho Chi Minh City, Vietnam

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Outsourced is a comprehensive staffing and recruitment company that facilitates remote staffing solutions, specializing in areas such as software development, IT services, and customer support. They receive consistently positive feedback, with clients frequently highlighting their efficiency, excellent communication, and the high quality of their staff. Approximately 90% of reviews commend their project management and effective communication, while a few note minor areas for improvement in operational controls.

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Reviews mention Knowledgeable
Clients consistently commend the company's knowledgeable staff, particularly in HR practices. One client highlighted their team's ability to communicate effectively and deliver time-sensitive products, emphasizing their expertise. The client noted, 'They’re highly communicative, responsive, and knowledgeable in HR practices in the Philippines.' Overall, the sentiment regarding the company's knowledge is overwhelmingly positive, reflecting confidence in their capabilities and understanding of client needs.

Tasks Management & Resources for Investing News Company

5.0 Nov 10, 2023

They’re highly communicative, responsive, and knowledgeable in HR practices in the Philippines.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback highlights a positive sentiment towards Outsourced's recruitment solutions, particularly praising their effective integration into the client's team and streamlined processes. A CEO noted significant improvements in efficiency and cost reduction, attributing success to the Client Success Director, Michelle. However, frustrations with staff operating controls were mentioned, indicating an area for improvement. Overall, the collaboration has been beneficial, fostering growth for the client company.
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Industry Experience

Outsourced has demonstrated strong expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Arts. Feedback emphasizes their commitment to project timelines, effective communication, and adaptability. Clients in the Legal and Telecommunications sectors noted successful staff recruitment and project management, while those in eCommerce and IT highlighted efficiency and quality of talent. Overall, feedback reflects a positive sentiment, indicating that Outsourced is a reliable partner for industries seeking efficient staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media Contracting

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Ho Chi Minh City, Vietnam

E. Town Central, 11 Doan Van Bo, Ward 13, District 4
Ho Chi Minh City, Vietnam 700000
10 - 15

+61 2 8103 3124

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BELLSYSTEM24 VIETNAM

Not yet reviewed
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

30% Call Center Services

20% Content Moderation Services

20% Customer Service Outsourcing +3 services

10% Back Office Outsourcing

10% Data Annotation Services

10% Market Research

Phone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
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Featured

What are Featured Providers?
six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Timely
Clients express a highly positive sentiment regarding the timeliness of Six Eleven Global Services. They consistently deliver responses promptly, addressing requests and feedback with diligence. One client noted, 'Six eleven always replies on time,' highlighting their effective communication and commitment to meeting deadlines. The team's ability to maintain project accuracy over 95% further underscores their reliability in timely execution, reinforcing their reputation for professionalism and responsiveness.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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United States (6) Canada (1) Malaysia (1)

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SupportYourApp

4.8 82 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

25% Call Center Services

35% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a distinguished provider of Customer Support Services and Contact Center Services, excelling in telephonic support, phone support, and call handling. The company is praised for its adaptability, proactive management, and delivery of timely, high-quality customer care. Across diverse reviews, 90% highlight its flexibility, professional communication, and ability to scale services efficiently, ensuring client satisfaction and operational excellence.

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Reviews mention Trustworthy
Clients consistently describe SupportYourApp as a trustworthy partner. One reviewer noted that having a reliable team overseeing AI operations significantly reduced errors, enhancing confidence in their services. Another client emphasized smooth communication with their Service Delivery Manager, highlighting the trust placed in Oleksii to manage operational tasks effectively. Overall, the sentiment reflects high satisfaction, with clients expressing confidence in the team's capabilities and responsiveness.

IT Staff Aug for Generative AI Platform

4.5 Feb 15, 2026

The biggest impact has been reliability. Having a team we can trust to oversee AI operations has reduced errors and given us added confidence that our AI-driven live experiences run smoothly. Their project management has been very smooth.
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9 of 12 reviews are 5 stars

2 new reviews for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 12 times in the past 6 months
Recent client feedback on SupportYourApp reveals a polarized sentiment. While some clients commend the team for their responsiveness, operational excellence, and ability to effectively manage customer support, others express dissatisfaction with service quality and ownership. Notably, one client reported an increase in resolved tickets from 15 to 40 per month, while another criticized the lack of accountability, stating the service led to increased internal workload. Overall, the company demonstrates strong project management but requires improvements in consistency and proactive communication.
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30 of 33 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Vietnam

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Reasonable pricing
Clients have noted Simply Contact's pricing as a significant advantage, highlighting it as a 'huge plus' in their service offerings. One client specifically appreciated the 'good price for German-speaking resources,' which influenced their decision to collaborate. However, while pricing is favorable, clients have expressed concerns regarding the effectiveness of sales results, suggesting that while Simply Contact is competitive in terms of cost, there may be limitations in their sales capabilities.

Telemarketing Outsourcing for Call Center

4.0 Jun 4, 2020

Simply Contact’s prices are a huge plus. I can’t recommend Simply Contact for sales because of our experience, but if someone needs customer support or resources to handle incoming calls and emails, Simply Contact offers great pricing.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Innovature: AI-Driven Outsourcing Partner

4.8 5 reviews

$1,000+

< $25 / hr

50 - 249

Ho Chi Minh City, Vietnam

Services provided

10% Call Center Services

30% Accounting

20% Customer Service Outsourcing +4 services

15% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Video Production

Innovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.

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Reviews mention High-quality work
Clients consistently commend Innovature Consulting Company Limited for delivering high-quality work, noting their effective communication and adaptability. One client highlighted the cost-effectiveness and quality improvements brought by Innovature's team, while another praised their highly educated staff who seamlessly integrated into the client's processes. Overall, feedback reflects a strong sentiment of satisfaction, with one reviewer even stating they would award '10 Stars' for the exceptional service received.

Customer Service Outsourcing for Insurance Company

5.0 Sep 17, 2024

Cost-effectiveness and quality are brought to our company by using the Innovature team. Innovature communication and updates are measured consistently. Yes, the Innovature team delivered as promised very effectively and with cost savings.
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Industry Experience

Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors.
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Insurance Consumer Products Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.
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More responsive than most other service providers

Innovature: AI-Driven Outsourcing Partner is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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LTS Global Digital Services

4.8 3 reviews

$5,000+

< $25 / hr

50 - 249

Hanoi, Vietnam

Services provided

20% Call Center Services

20% Content Moderation Services

20% Data Annotation Services +2 services

20% IT Managed Services

20% Robotics Process Automation

LTS Global Digital Services is a data annotation and AI training data labeling company that excels in project management and delivers high-quality outcomes. The overall feedback is overwhelmingly positive, with 100% of reviews highlighting timely delivery and professional communication. However, there is a suggestion for a more transparent pricing system.

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Reviews mention Results-oriented
LTS Global Digital Services received positive feedback for their results-oriented approach, exemplified by their 100% success rate and timely project delivery. Clients highlighted the company's dedication to achieving project goals, with one stating they have 'not failed its proposed timeline, not even once.' The emphasis on transparent communication and quality outcomes further reinforces their effectiveness in meeting client objectives, contributing to a strong sense of trust and collaboration.

Data Labeling Services for AI Training Data Provider

5.0 Oct 11, 2023

Tens of project-based contracts, including an annual contract. 100% success rates, 0 failure. LTS GDS has not failed its proposed timeline, not even once. LTS GDS is always focused on goals.
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Industry Experience

LTS Global Digital Services has demonstrated expertise in the Information Technology and IT Services sectors, primarily focusing on AI training data and data annotation. Feedback highlights their strengths in project management, timely deliveries, and high accuracy in task execution, with clients commending their professionalism and transparency. Overall, sentiment is positive, indicating that clients in AI-related industries can expect reliable support and effective collaboration.
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Information technology IT Services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive LTS Global Digital Services as offering good value for money, with multiple reviews highlighting their competitive pricing and alignment with budgetary expectations. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another emphasized the importance of trust and their dedication to quality outcomes. However, suggestions for improvement included a more transparent pricing system to facilitate quicker cost assessments.
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South Korea (1) Singapore (1)

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Pure Moderation

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Hoang Mai, Vietnam

Services provided

22% Call Center Services

20% Application Testing

20% Back Office Outsourcing +3 services

18% Customer Service Outsourcing

10% Mobile App Development

10% Web Design

Pure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services.
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IT-Communications Vietnam Co., Ltd

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Ho Chi Minh City, Vietnam

Services provided

33% Call Center Services

22% Customer Service Outsourcing

15% Digital Strategy +4 services

10% Advertising

10% Direct Marketing

5% Branding

5% Market Research

IT-Communications Vietnam Co., Ltd is a midsize call center company. They provide Call Center Services and Customer Service Outsourcing and were launched in 2014.
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Bellsystem24-HoaSao

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

24% Call Center Services

46% Customer Service Outsourcing

30% Back Office Outsourcing

Customer Service Outsourcing company Bellsystem24-HoaSao is headquartered in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. Their services include Customer Service Outsourcing and Back Office
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Featured

What are Featured Providers?

Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Vietnam

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Valoris Center

4.9 14 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Vietnam

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Reviews mention Reliable
Clients consistently describe Valoris Center as a reliable partner, highlighting their ability to deliver on time and meet expectations. One client noted, 'Valoris' team consistently provided stable and reliable service,' while another remarked on their resilience during challenges. Metrics such as a 95% achievement in SLA performance and a 92% customer satisfaction score further underscore their reliability. Overall, the sentiment reflects strong trust in Valoris Center's commitment to maintaining high service standards.

BPO for Automobile Importer And Distribution Company

5.0 Jan 13, 2023

Valoris Center is an excellent and reliable partner to work with in achieving these objectives. Moreover, the lead evaluation service provided by Valoris significantly increases the quality of the leads we submit to our dealers to be converted in sales. We have daily catch-up discussions on specific situations that appear, and we appreciate that we can solve them together on the spot and get feedback in real-time on survey forms.
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Customer Service Outsourcing for Financial Services Company

5.0 Aug 4, 2025

Valoris' team consistently provided stable and reliable service, always delivering on time and meeting our needs. With a team of agents who align with our brand values and consistently strive to meet our customers' expectations, their dedication is clearly reflected in the customer satisfaction scores they've achieved, making them a trusted partner for our business. Valoris is a company which baked customer centricity into their DNA. Always approachable, very focused on our needs and reliable in terms of what has been agreed and promised.
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1 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Valoris Center indicate a strong overall sentiment, highlighting their punctual project management and effective communication. Clients appreciated their proactive approach and understanding of business needs, with specific praise for their response times and quality of customer support. Notably, one client emphasized their impressive reaction time to needs, while another highlighted their flexibility. Suggestions for improvement included refining ticket distribution processes. Overall, Valoris Center is perceived as a reliable and value-driven partner.
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7 of 9 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Freight Transportation Co
5.0 — Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.
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A-SALES AB

4.9 64 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Vietnam

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a specialized company providing Outbound Call Center and Telemarketing Services. Across their reviews, clients commend their structured project management, precise targeting, and ability to adapt messaging to specific markets. With positive feedback from all reviewers, notable outcomes include a consistent average of 10–22 qualified meetings per month, showcasing their effectiveness in lead generation and sales appointment booking.

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Reviews mention Proactive
Clients consistently commend A-SALES AB for their proactive approach in project management and communication. They highlight instances where the team not only met deadlines but also anticipated needs, such as one client noting their 'extremely quick' responses and another praising their ability to handle issues 'before a problem ever arose.' Overall sentiment reflects strong satisfaction, with clients appreciating the proactive updates and innovative strategies that enhanced their outreach efforts.

Email Marketing & Lead Generation for WealthTech Company

5.0 May 6, 2024

Very, very prompt and timely delivery. Helping us stay on our timeline by being pro active. Already on day 1 of the email campaign we got three relevant meetings booked and A-SALES have continued to beat our expectations.
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Lead Generation for Digital Marketing Agency

5.0 Mar 29, 2024

Yes, they were punctual and detailed. Every deadline was respected well in advance and they replied to queries quickly. We appreciated their proactive approach, clear communication, and innovative thinking.
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Email Marketing & CRM Consultation for Advertising & Marketing Agency

5.0 Mar 4, 2024

A-SALES's project management was excellent. They delivered all promises and were always responsive to our needs. They provided weekly progress reports and were proactive in suggesting new approaches to improve results.
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Demand Genetation Marketing for Financial Services Co

5.0 Dec 10, 2024

Extremely quick with planning, and responding to action items. A-Sales also take initiative with getting ahead with certain trends & tools, making the quality of outbound outreach second to none.
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Sales Outsourcing & Lead Generation for Compliance Platform

5.0 Feb 25, 2025

Lead lists, outreach campaigns, and scheduled meetings are executed within agreed-upon timelines. Follow-ups with prospects and our company's internal sales team are managed proactively to reduce delays. Weekly and monthly reporting is provided on time, ensuring transparency in performance metrics. Communication is efficient and proactive, with regular check-ins to align sales development efforts with our company's objectives. If any issues arise, they address them promptly and work collaboratively to resolve bottlenecks. Clients have praised their proactive approach to problem-solving, making them a reliable extension of the in-house sales team.
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16 of 16 Call Center Services reviews are 5 stars

6 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (14)

What Clients Have Said
Clients consistently highlight A-Sales AB's strong value for money, noting that their pricing aligns well with project budgets. For instance, one client emphasized the 'good value for cost,' while another appreciated their 'high-quality leads' that resulted in significant ROI. Overall, the sentiment is positive, with many stating that the investment led to a steady flow of qualified meetings and successful outreach campaigns, reinforcing the perception of cost-effectiveness and satisfactory outcomes.
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United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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THIENTU CO.,LTD

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Ho Chi Minh, Vietnam

Services provided

28% Call Center Services

27% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Strategy Consulting

5% HR Consulting

5% Recruiting

THIENTU CO.,LTD is a large Ho Chi Minh, Vietnam-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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CÔNG TY CỔ PHẦN TẬP ĐOÀN DIGINEXT

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hà Nội, Vietnam

Services provided

100% Call Center Services

Established in 2020, CÔNG TY CỔ PHẦN TẬP ĐOÀN DIGINEXT, a midsize call center, is in Hà Nội, Vietnam. Their services include Call Center Services.
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Away Digital Teams

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

District 7, Vietnam

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +5 services

15% IT Staff Augmentation

10% Customer Service Outsourcing

10% HR Consulting

10% HR Outsourcing

10% Web Development

Away Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
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District 7, Vietnam

1489 Đường Nguyễn Văn Linh
District 7, Vietnam 1489
401 - 500

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Greswin

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Ha Noi, Vietnam

Services provided

65% Sales Outsourcing

20% Social Media Marketing

15% Account-Based Marketing

Greswin, a Sales Outsourcing company, provide Sales Outsourcing and Social Media Marketing. They were launched in 2023.
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The Color Club

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Binh Thanh, HCMC, Vietnam

Services provided

10% Branding

10% CRM Consulting and SI

10% Content Marketing +7 services

10% Conversion Optimization

10% Email Marketing

10% Graphic Design

10% Media Planning & Buying

10% Sales Outsourcing

10% Video Production

10% Web Development

Founded in 1994, The Color Club is a midsize København, Denmark-based branding firm. Their services include Branding and Media Planning & Buying.
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Binh Thanh, HCMC, Vietnam

617 - 621 Đường Điện Biên Phủ
Binh Thanh, HCMC, Vietnam
101 - 150

+84 28 6291 5226

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Thạch cao Gia Phong

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hồ Chí Minh, Vietnam

Services provided

55% Direct Marketing

45% Sales Outsourcing

Established in 2015, Thạch cao Gia Phong is a Direct Marketing company. In Hồ Chí Minh, Vietnam, the team offers Direct Marketing and Sales Outsourcing.
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GTE Media

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Hanoi, Vietnam

Services provided

40% Call Center Services

30% Transcription

30% Translation

GTE Media is a small Hanoi, Vietnam-based telephone answering service. The team focuses on Call Center Services and Translation.
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FPT International Telecom

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ho Chi Minh City, Vietnam

Services provided

100% Call Center Services

FPT International Telecom is a phone answering service. The Ho Chi Minh City, Vietnam-based firm was launched in 2018. Their services include Call Center Services.
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P.A Việt Nam

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hồ Chí Minh, Vietnam

Services provided

70% Call Center Services

30% Customer Service Outsourcing

P.A Việt Nam is a phone answering service based in Hồ Chí Minh, Vietnam and Hà Nội, Vietnam. They specialize in Call Center Services and Customer Service Outsourcing.
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CallUS Call Center

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ho Chi Minh City, Vietnam

Services provided

70% Call Center Services

30% Customer Service Outsourcing

CallUS Call Center is a call center service headquartered in Ho Chi Minh City, Vietnam. Their services include Call Center Services and Customer Service Outsourcing.
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Y.digital Asia Co., Ltd

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

Da Nang City, Vietnam

Services provided

30% Call Center Services

40% AI Development

30% Document Digitization & Management

Y.digital Asia Co., Ltd is an artificial intelligence development company. The team offers Artificial Intelligence and Call Center Services and is in Da Nang City, Vietnam.
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South Telecom

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ho Chi Minh City, Vietnam

Services provided

50% Call Center Services

30% CRM Consulting and SI

20% Customer Service Outsourcing

Launched in 2015, South Telecom is a call center company. The team focuses on Call Center Services and CRM consulting and SI.
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ODS CLOUD

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ho Chi Minh City, Vietnam

Services provided

50% Call Center Services

30% Back Office Outsourcing

20% Cloud Consulting & SI

ODS CLOUD is a call center company. They offer Call Center Services and Back Office Outsourcing and are based in Ho Chi Minh City, Vietnam.
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Tobpos Vietnam

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Long Bien, Vietnam

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Translation +6 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

10% Staffing

10% Transcription

5% Recruiting

Tobpos Vietnam is a Back Office Outsourcing company. Their midsize team is based in Long Bien, Vietnam. Their services include Back Office Outsourcing and Translation.
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Relia Vietnam JSC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hanoi, Vietnam

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Market Research +1 service

25% Sales Outsourcing

Relia Vietnam JSC, a Market Research company, was established in 2009. The agency provides Market Research and Call Center Services, and is small.
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DCV JSC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Ho Chi Minh City, Vietnam

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% HR Consulting +4 services

20% IT Managed Services

10% Digital Strategy

10% Email Marketing

10% Social Media Marketing

DCV JSC, an IT managed services company, was established in 2013. The team offers IT managed services and Back Office Outsourcing.
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BCVV co., ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Thành phố Uông Bí, Vietnam

Services provided

10% Call Center Services

60% IT Strategy Consulting

10% Architectural Design +3 services

10% Translation

6% Web Development

4% Mobile App Development

BCVV co., ltd is an IT strategy consulting company. The Thành phố Uông Bí, Vietnam-based company was established in 2016. Their services include IT strategy consulting and Architectural Design.
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United Consulting Asia

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Thành phố Hồ Chí Minh, Vietnam

Services provided

5% Call Center Services

35% Business Consulting

10% Back Office Outsourcing +7 services

10% Corporate Relocation

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

5% Employer of Record (EOR) Services

5% Executive Search

5% Fractional CFO Services

5% Staffing

United Consulting Asia is a Business Consulting company in Thành phố Hồ Chí Minh, Vietnam. They offer Business Consulting and Finance & Accounting Outsourcing (FAO).
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Orissa International

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ho Chi Minh City, Vietnam

Services provided

25% Business Consulting

25% Market Research

25% Marketing Strategy +1 service

25% Sales Outsourcing

Market Research company Orissa International was established in 1997. The small team provides Market Research and Marketing Strategy.
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TC Systems Vietnam

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hanoi, Vietnam

Services provided

20% Call Center Services

20% Custom Software Development

20% ERP Consulting and SI +2 services

20% IT Managed Services

20% IT Strategy Consulting

TC Systems Vietnam is a custom software development firm. Their midsize team of employees is based in Hanoi, Vietnam. Their team offers Custom Software Development and Call Center Services.
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MOCAP Vietnam

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Ha Noi, Vietnam

Services provided

70% Call Center Services

30% Business Consulting

MOCAP Vietnam, a call center company, is located in Ha Noi, Vietnam. The team specializes in Call Center Services and Business Consulting.
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Swivelt

5.0 2 reviews

$100,000+

Undisclosed

10 - 49

Ho Chi Minh City, Vietnam

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Back Office Outsourcing +2 services

10% Pay Per Click

10% Search Engine Optimization

Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

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Industry Experience

Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
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Software Information technology

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.
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Indonesia (1) Malaysia (1)

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Ho Chi Minh City, Vietnam

Level 3, ACM Building, 96 Cao ThangStreet, Ward 4, Dist 3
Ho Chi Minh City, Vietnam NA
10 - 15

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Expertrans BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Hanoi, Vietnam

Services provided

10% Call Center Services

20% Accounting

20% Business Consulting +3 services

20% HR Consulting

20% Translation

10% Transcription

Accounting company Expertrans BPO was founded in 2005. The team specializes in Accounting and Business Consulting and is located in Hanoi, Vietnam.
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DMAT Agency

Not yet reviewed

$1,000+

< $25 / hr

Freelancer

Ho Chi Minh, Vietnam

Services provided

20% Pay Per Click

20% Performance Marketing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Development

DMAT Agency is a SEO agency. Their small team of employees is in Ho Chi Minh, Vietnam. Their team offers Search Engine Optimization and Pay Per Click.
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MP Telecom

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

15% Call Center Services

55% Customer Service Outsourcing

30% Recruiting

MP Telecom, a Customer Service Outsourcing company, was established in 2002. The large team offers Customer Service Outsourcing and Recruiting.
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NMS Callcenter

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

15% Call Center Services

40% Back Office Outsourcing

30% IT Managed Services +1 service

15% Customer Service Outsourcing

NMS Callcenter is a Back Office Outsourcing company. Headquartered in Ha Noi, Vietnam, the agency provides Back Office Outsourcing and IT managed services.
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eViet Global

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ha Noi, Vietnam

Services provided

20% Pay Per Click

20% Search Engine Optimization

20% Social Media Marketing +4 services

10% Content Marketing

10% Conversion Optimization

10% Digital Strategy

10% Sales Outsourcing

Social media marketing firm eViet Global was established in 2019. The team specializes in Social Media Marketing and Search Engine Optimization and is headquartered in Ha Noi, Vietnam.
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Top Call Center Services & Voice Services in Vietnam

List of the Top Vietnam Call Center Companies & Voice Services

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Reviewed 1 time in the past 6 months

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Reviewed 2 times in the past 6 months

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List of the Top 2 Vietnam Call Center Companies & Voice Services