Top Call Center Services & Voice Services in Vietnam
1 Leaders 15 Contenders
33 Companies
List of the Top Vietnam Call Center Companies & Voice Services
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$1,000+< $25 / hr50 - 249Serves VietnamServices provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +2 services10% AI Agents10% HR OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
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This provider is fluent in 22 languages:
- Arabic
- Dutch
- English
- Finnish
- French
- German
- Hindi
- Italian
- Japanese
- Javanese
- Korean
- Panjabi
This provider is available in 2 time zones:
- Pakistan Lahore Time (PLT)
- Eastern European Time (EET)
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Ho Chi Minh City, Vietnam
Services provided
10% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)15% HR Outsourcing15% IT Staff Augmentation15% StaffingSee all 12 projectsOutsourced is an outsourcing services provider that offers recruitment, IT services, and remote staffing solutions across various industries. Their reviews reflect a strong alignment with company values, efficient project management, and excellent communication, with 100% of reviewers commending their professionalism and cultural fit. While some concerns about operating controls and account management turnover exist, 90% of feedback highlights their reliability and impact on business growth and efficiency.
Industry Experience
Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors.
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Information technology Consulting Legal Telecommunications eCommerce Engineering Arts, entertainment & music Media ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
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See All Locations (10)Ho Chi Minh City, Vietnam
E. Town Central, 11 Doan Van Bo, Ward 13, District 4
Ho Chi Minh City, Vietnam 70000010 - 15
+61 2 8103 3124
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$100,000+Undisclosed10,000+Thành phố Hồ Chí Minh, Vietnam
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Business Consulting10% Content Moderation ServicesSee all 12 projectsTDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations.
6 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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See All Locations (18)Thành phố Hồ Chí Minh, Vietnam
222 Điện Biên Phủ, Xuân Hòa, Hồ Chí Minh 700000, Vietnam
Thành phố Hồ Chí Minh, Vietnam 70000050 - 75
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$5,000+< $25 / hr50 - 249Hanoi, Vietnam
Services provided
20% Call Center Services20% Content Moderation Services20% Data Annotation Services +2 services20% IT Managed Services20% Robotics Process AutomationSee all 3 projectsLTS Global Digital Services is a data annotation and AI training data labeling company praised for its professional and timely project management. With a 100% success rate and high accuracy, clients commend their responsiveness and experience. However, some reviewers suggest improvements in pricing transparency. Overall, 100% of feedback highlights their professionalism and delivery accuracy.
Reviews mention Experienced
Clients have expressed a positive sentiment regarding LTS Global Digital Services, highlighting their impressive accuracy of annotations exceeding 90% and timely delivery of projects. The Operations Manager noted the company's professionalism and responsiveness, stating, 'response is usually prompt' and updates were provided in a timely fashion. However, a suggestion for improvement was made regarding a more transparent pricing system to enhance client understanding of costs.-
Data Annotation Services for AI Company
4.5 Nov 1, 2023The level of professionalism in dealing with the client and also the level of experience demonstrated during discussions of project execution.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with LTS Global Digital Services' pricing, noting that it fits within their budgets and provides good value for the cost. One client highlighted that the company offered a competitive price that aligned with their financial expectations. However, there were suggestions for a more transparent pricing structure to facilitate quicker cost understanding without lengthy discussions. Overall, the sentiment regarding cost and value is positive, emphasizing effective service delivery at a reasonable price.Was this helpful?
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Hanoi, Vietnam
No 30, 304 Lane, Ho Tung Mau Street, Bac Tu Liem District
Hanoi, Vietnam 10000050 - 75
(+84) 969 839 584
See All Locations (2)Hanoi, Vietnam
No.30, 304 lane, Ho Tung Mau Street, Bac Tu Liem District
Hanoi, Vietnam 100000101 - 150
(+84) 969 839 584
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$10,000+< $25 / hr1,000 - 9,999Hoang Mai, Vietnam
Services provided
22% Call Center Services20% Application Testing20% Back Office Outsourcing +3 services18% Customer Service Outsourcing10% Mobile App Development10% Web DesignPure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Ho Chi Minh City, Vietnam
Services provided
33% Call Center Services22% Customer Service Outsourcing15% Digital Strategy +4 services10% Advertising10% Direct Marketing5% Branding5% Market ResearchIT-Communications Vietnam Co., Ltd is a midsize call center company. They provide Call Center Services and Customer Service Outsourcing and were launched in 2014.
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$1,000+< $25 / hr1,000 - 9,999Ho Chi Minh, Vietnam
Services provided
28% Call Center Services27% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Finance & Accounting Outsourcing (FAO)10% IT Strategy Consulting5% HR Consulting5% RecruitingTHIENTU CO.,LTD is a large Ho Chi Minh, Vietnam-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Hà Nội, Vietnam
Services provided
100% Call Center ServicesEstablished in 2020, CÔNG TY CỔ PHẦN TẬP ĐOÀN DIGINEXT, a midsize call center, is in Hà Nội, Vietnam. Their services include Call Center Services.
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$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
30% Call Center Services20% Content Moderation Services20% Customer Service Outsourcing +3 services10% Back Office Outsourcing10% Data Annotation Services10% Market ResearchPhone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
24% Call Center Services46% Customer Service Outsourcing30% Back Office OutsourcingCustomer Service Outsourcing company Bellsystem24-HoaSao is headquartered in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. Their services include Customer Service Outsourcing and Back Office
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$1,000+< $25 / hr10 - 49Ha Noi, Vietnam
Services provided
65% Sales Outsourcing20% Social Media Marketing15% Account-Based MarketingGreswin, a Sales Outsourcing company, provide Sales Outsourcing and Social Media Marketing. They were launched in 2023.
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UndisclosedUndisclosed250 - 999District 7, Vietnam
Services provided
10% Call Center Services20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +5 services15% IT Staff Augmentation10% Customer Service Outsourcing10% HR Consulting10% HR Outsourcing10% Web DevelopmentAway Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
Read moreSee All Locations (2)District 7, Vietnam
1489 Đường Nguyễn Văn Linh
District 7, Vietnam 1489401 - 500
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$5,000+$100 - $149 / hr50 - 249Binh Thanh, HCMC, Vietnam
Services provided
10% Branding10% CRM Consulting and SI10% Content Marketing +7 services10% Conversion Optimization10% Email Marketing10% Graphic Design10% Media Planning & Buying10% Sales Outsourcing10% Video Production10% Web DevelopmentFounded in 1994, The Color Club is a midsize København, Denmark-based branding firm. Their services include Branding and Media Planning & Buying.
Read moreSee All Locations (4)Binh Thanh, HCMC, Vietnam
617 - 621 Đường Điện Biên Phủ
Binh Thanh, HCMC, Vietnam101 - 150
+84 28 6291 5226
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UndisclosedUndisclosed10 - 49Hồ Chí Minh, Vietnam
Services provided
55% Direct Marketing45% Sales OutsourcingEstablished in 2015, Thạch cao Gia Phong is a Direct Marketing company. In Hồ Chí Minh, Vietnam, the team offers Direct Marketing and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Hanoi, Vietnam
Services provided
40% Call Center Services30% Transcription30% TranslationGTE Media is a small Hanoi, Vietnam-based telephone answering service. The team focuses on Call Center Services and Translation.
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UndisclosedUndisclosed250 - 999Ho Chi Minh City, Vietnam
Services provided
100% Call Center ServicesFPT International Telecom is a phone answering service. The Ho Chi Minh City, Vietnam-based firm was launched in 2018. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Hồ Chí Minh, Vietnam
Services provided
70% Call Center Services30% Customer Service OutsourcingP.A Việt Nam is a phone answering service based in Hồ Chí Minh, Vietnam and Hà Nội, Vietnam. They specialize in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Ho Chi Minh City, Vietnam
Services provided
70% Call Center Services30% Customer Service OutsourcingCallUS Call Center is a call center service headquartered in Ho Chi Minh City, Vietnam. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
Services provided
50% Call Center Services30% CRM Consulting and SI20% Customer Service OutsourcingLaunched in 2015, South Telecom is a call center company. The team focuses on Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
Services provided
50% Call Center Services30% Back Office Outsourcing20% Cloud Consulting & SIODS CLOUD is a call center company. They offer Call Center Services and Back Office Outsourcing and are based in Ho Chi Minh City, Vietnam.
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$10,000+$50 - $99 / hr10 - 49Da Nang City, Vietnam
Services provided
30% Call Center Services40% AI Development30% Document Digitization & ManagementY.digital Asia Co., Ltd is an artificial intelligence development company. The team offers Artificial Intelligence and Call Center Services and is in Da Nang City, Vietnam.
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UndisclosedUndisclosed2 - 9Hanoi, Vietnam
Services provided
25% Call Center Services25% Back Office Outsourcing25% Market Research +1 service25% Sales OutsourcingRelia Vietnam JSC, a Market Research company, was established in 2009. The agency provides Market Research and Call Center Services, and is small.
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$5,000+< $25 / hr50 - 249Long Bien, Vietnam
Services provided
10% Call Center Services20% Back Office Outsourcing15% Translation +6 services10% Customer Service Outsourcing10% HR Consulting10% Sales Outsourcing10% Staffing10% Transcription5% RecruitingTobpos Vietnam is a Back Office Outsourcing company. Their midsize team is based in Long Bien, Vietnam. Their services include Back Office Outsourcing and Translation.
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$1,000+< $25 / hr10 - 49Thành phố Uông Bí, Vietnam
Services provided
10% Call Center Services60% IT Strategy Consulting10% Architectural Design +3 services10% Translation6% Web Development4% Mobile App DevelopmentBCVV co., ltd is an IT strategy consulting company. The Thành phố Uông Bí, Vietnam-based company was established in 2016. Their services include IT strategy consulting and Architectural Design.
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$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Call Center Services20% Back Office Outsourcing20% HR Consulting +4 services20% IT Managed Services10% Digital Strategy10% Email Marketing10% Social Media MarketingDCV JSC, an IT managed services company, was established in 2013. The team offers IT managed services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Thành phố Hồ Chí Minh, Vietnam
Services provided
5% Call Center Services35% Business Consulting10% Back Office Outsourcing +7 services10% Corporate Relocation10% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing5% Employer of Record (EOR) Services5% Executive Search5% Fractional CFO Services5% StaffingUnited Consulting Asia is a Business Consulting company in Thành phố Hồ Chí Minh, Vietnam. They offer Business Consulting and Finance & Accounting Outsourcing (FAO).
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$5,000+$100 - $149 / hr2 - 9Da Nang, Vietnam
Services provided
10% Business Consulting10% Corporate Law10% Finance Law +9 services10% Financial Advising & Planning10% Manufacturing Consulting10% Procurement Support10% Sales Outsourcing10% Tax Law5% Accounting5% Corporate Relocation5% Immigration Law5% Real Estate LawAXIS In Market Coordination is a Corporate Law company. In Da Nang, Vietnam, the team specializes in Corporate Law and Finance Law.
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UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
Services provided
25% Business Consulting25% Market Research25% Marketing Strategy +1 service25% Sales OutsourcingMarket Research company Orissa International was established in 1997. The small team provides Market Research and Marketing Strategy.
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$100,000+Undisclosed10 - 49Ho Chi Minh City, Vietnam
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Industry Experience
Swivelt has demonstrated expertise primarily in the Information Technology and Software industries. Clients praised their effectiveness in developing a new CRM tool, enhancing sales team productivity, and executing successful B2B marketing strategies to boost brand awareness. Feedback indicates a strong focus on quality, creativity, and effective communication, leading to positive outcomes and client satisfaction. Swivelt's strengths make them a suitable partner for projects in technology-driven environments and marketing initiatives.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Swivelt's cost and value for money, highlighting effective solutions that justify their investment. One client noted that the CRM tool developed significantly eased their sales team's workflow, while another praised the rapid increase in brand awareness and lead generation within just 15 days. Overall, feedback reflects a perception of quality work delivered at a competitive price, with no reported areas for improvement.Was this helpful?
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See All Locations (16)Ho Chi Minh City, Vietnam
Level 3, ACM Building, 96 Cao ThangStreet, Ward 4, Dist 3
Ho Chi Minh City, Vietnam NA10 - 15
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$1,000+< $25 / hr50 - 249Hanoi, Vietnam
Services provided
10% Call Center Services20% Accounting20% Business Consulting +3 services20% HR Consulting20% Translation10% TranscriptionAccounting company Expertrans BPO was founded in 2005. The team specializes in Accounting and Business Consulting and is located in Hanoi, Vietnam.
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$1,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
15% Call Center Services55% Customer Service Outsourcing30% RecruitingMP Telecom, a Customer Service Outsourcing company, was established in 2002. The large team offers Customer Service Outsourcing and Recruiting.
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$1,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
15% Call Center Services40% Back Office Outsourcing30% IT Managed Services +1 service15% Customer Service OutsourcingNMS Callcenter is a Back Office Outsourcing company. Headquartered in Ha Noi, Vietnam, the agency provides Back Office Outsourcing and IT managed services.
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$1,000+< $25 / hrFreelancerHo Chi Minh, Vietnam
Services provided
20% Pay Per Click20% Performance Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentDMAT Agency is a SEO agency. Their small team of employees is in Ho Chi Minh, Vietnam. Their team offers Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed2 - 9Ha Noi, Vietnam
Services provided
20% Pay Per Click20% Search Engine Optimization20% Social Media Marketing +4 services10% Content Marketing10% Conversion Optimization10% Digital Strategy10% Sales OutsourcingSocial media marketing firm eViet Global was established in 2019. The team specializes in Social Media Marketing and Search Engine Optimization and is headquartered in Ha Noi, Vietnam.
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List of the Top 1 Vietnam Call Center Companies & Voice Services
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$5,000+< $25 / hr50 - 249Hanoi, Vietnam
Ability to deliver
19.3/40.015.6/20 Reviews0.7/10 Clients & Experience3/10 Market PresenceService focus
20% Call Center Services80% Other -
$10,000+< $25 / hr1,000 - 9,999Hoang Mai, Vietnam
Ability to deliver
8.3/40.00/20 Reviews4.2/10 Clients & Experience4.1/10 Market PresenceService focus
22% Call Center Services78% Other -
$1,000+< $25 / hr250 - 999Ho Chi Minh City, Vietnam
Ability to deliver
5.2/40.00/20 Reviews1.8/10 Clients & Experience3.4/10 Market PresenceService focus
33% Call Center Services67% Other -
$1,000+< $25 / hr1,000 - 9,999Ho Chi Minh, Vietnam
Ability to deliver
4.2/40.00/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
28% Call Center Services72% Other -
UndisclosedUndisclosed50 - 249Hà Nội, Vietnam
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
100% Call Center Services -
$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
24% Call Center Services76% Other -
$1,000+< $25 / hr10 - 49Ha Noi, Vietnam
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
UndisclosedUndisclosed250 - 999District 7, Vietnam
Ability to deliver
9.8/40.00/20 Reviews6.2/10 Clients & Experience3.7/10 Market PresenceService focus
10% Call Center Services90% Other -
$5,000+$100 - $149 / hr50 - 249Binh Thanh, HCMC, Vietnam
Ability to deliver
10.5/40.00/20 Reviews6.3/10 Clients & Experience4.2/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Hồ Chí Minh, Vietnam
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Sales Outsourcing55% Other -
$1,000+< $25 / hr10 - 49Hanoi, Vietnam
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed250 - 999Ho Chi Minh City, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Hồ Chí Minh, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
UndisclosedUndisclosed250 - 999Ho Chi Minh City, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other
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