Top Answering Service in Ukraine
10 Leaders 15 Contenders
34 Companies
List of the Top Ukraine Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves UkraineServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received overwhelmingly positive feedback for its answering services, with approximately 85% of reviews highlighting their professionalism and adaptability. Clients appreciate the tailored solutions and effective communication, noting a significant reduction in missed calls and improved customer satisfaction. While a few negative comments focus on occasional call handling errors, overall sentiment remains strong, emphasizing Moneypenny's ability to enhance business operations and customer engagement.
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Industry Experience
Moneypenny USA has effectively served a diverse range of industries, including Construction, Healthcare, Real Estate, and Business Services. Clients commend their responsiveness, professionalism, and ability to tailor services to specific operational needs. Overall sentiment across industries reflects satisfaction, particularly in enhancing customer experiences and operational efficiency. Notable strengths include adaptability in call handling and consistent communication, making them a suitable partner for businesses seeking reliable outsourced customer service solutions.
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Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Energy & natural resources Hospitality & leisure Retail Telecommunications Business services Information technology Advertising & marketing Manufacturing Education ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback on Moneypenny USA indicates a mixed sentiment regarding cost and value for money. While some clients appreciate the flexibility and affordability of their services, such as a medical staffing company spending approximately $40,000 over three years, others have expressed concerns about unexpected charges and inconsistent service quality. Notably, a gym owner mentioned a price increase during the pandemic, which affected their perception of value. Despite these issues, many clients acknowledge the effectiveness of Moneypenny's services in enhancing their operational efficiency.Was this helpful?
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DMT Business Development
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$1,000+$25 - $49 / hr50 - 249Zhytomyr, UkraineServices provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingFocus Areas
10% Answering services75% Inbound appointment scheduling15% Virtual receptionistSee all 79 projectsDMT Business Development is a company specializing in outbound lead generation and customer engagement strategies. Their client feedback is overwhelmingly positive, with reviews highlighting their personalized approach, effective communication, and ability to adapt to client needs. Approximately 100% of reviewers noted their project management skills and responsiveness, while around 90% praised their ability to deliver high-quality leads and meaningful client interactions.
1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
DMT Business Development received positive feedback overall, with 90% of clients expressing satisfaction with their answering services. Clients highlighted the company's strong communication skills and efficient handling of incoming calls, noting a 10 potential partner discovery rate monthly. The majority praised their timely project delivery and responsiveness, while 10% suggested improvements in call tools for better real-time data access. Overall, the sentiment reflects DMT's expertise and effective impact in meeting client needs.
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Industry Experience
DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors.
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Software IT Services Other Industry Consulting Beauty & Cosmetics Design Environmental Services Human Resources Agriculture Healthcare Chemicals & Biotechnology Construction Motion Pictures & Film Advertising & marketing Information technology Media Financial services Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment.Was this helpful?
More responsive than most other service providers
Get in TouchDMT Business Development is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Communicative
Helpware has received consistently positive feedback regarding their communication skills. Clients commend their outstanding communication and project management, often highlighting their proactive approach and transparency. For instance, a CMO noted their 'outstanding' communication and adherence to deadlines, while a senior manager praised their 'clear expectations' and regular performance reviews. Overall, the sentiment reflects a strong appreciation for Helpware's communicative nature, contributing to effective collaboration and a seamless workflow.-
Centralization Process & Outsourcing Svcs for Treatment Firm
5.0 Aug 18, 2021Their communication skills are outstanding, and their project management process is good. Above all, they meet their deadlines. Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with.
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Call Center Services for Nonprofit Organization
5.0 Jun 2, 2021We have weekly check-ins with the customer success lead, team lead, and QA, as well as a monthly QA trends meeting. I've been most impressed by their enthusiastic and proactive approach to calling out things going well, things going poorly, and risks. The communication has helped us move quickly and prevent issues before they happen.
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Customer Service Team for Lifestyle Brand
5.0 Oct 28, 2019We've developed a strong communication between both customer service teams as well as an effective workflow. For any processes that are in need of a clearer understanding or expectation, the team is vocal and open with communicating to deliver the best outcome.
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Staffing for Wine Distributor
5.0 Aug 22, 2019The workflow has been so smooth! You would almost think that the employees were sitting across from me in my office rather than thousands of miles away overseas. Gama and Yehor have been effective and clear communicators as well as the actual employees.
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Customer Tech Support for IT Company
5.0 Oct 4, 2018The communication and workflow were easy. The administrative staff was helpful in moving us forward and getting the most out of our support team.
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3 of 4 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Helpware CX has received overwhelmingly positive feedback for their Answering Services, with 85% of reviewers highlighting their exceptional customer support and ability to customize solutions. Clients praised their quick onboarding, effective communication, and collaborative approach, resulting in significant improvements in customer satisfaction and operational efficiency. Notably, one client reported increasing their Google rating from three to four stars due to Helpware's diligent efforts. Overall, their expertise and commitment to client success are consistently emphasized across reviews.
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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See All Locations (9)Kyiv, Ukraine
35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000401 - 500
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$10,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
Reviews mention Well-organized projects
Clients have consistently praised CCIG Group for their well-organized project management, highlighting timely deliveries and responsiveness to needs. One client noted, "Their project management was well-organized, and all items were delivered on time," while another emphasized their "excellent operational control" and stability in staffing. Overall, the sentiment reflects strong satisfaction with CCIG Group's professionalism, attention to detail, and commitment to quality service.-
Customer Support Services for Press Distributor
5.0 Sep 15, 2025Their project management was well-organized, and all items were delivered on time. They were responsive to my needs and provided good support throughout.
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Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (13)Kyiv, Ukraine
20 B Stepana Bandery Avenue
Kyiv, Ukraine 02000151 - 200
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 26 projectsSimply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.
Reviews mention Innovative
Clients have expressed a strong sentiment of innovation regarding Simply Contact's services. One client highlighted their 'remarkable adaptability and innovation' in customer service, emphasizing the company's proactive approach to tailoring solutions to specific needs. The successful implementation of multilingual support also showcased their ability to enhance service quality and customer engagement. Overall, feedback reflects a positive perception of Simply Contact as an innovative partner in addressing complex challenges.-
Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023The collaboration with Simply Contact led to a significant improvement in our customer service metrics. We achieved a 45% reduction in response times and a 30% increase in customer satisfaction scores. The analytics provided by Simply Contact allowed us to identify areas for improvement and implement strategic changes, driving continuous enhancement in service quality. Their ability to provide support in multiple languages without compromising on quality was truly impressive. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out.
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Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023With Simply Contact's expertise, we witnessed a 35% uptick in positive customer feedback on our live chat and social media channels. Additionally, the multilingual support led to a broader customer reach, enhancing our brand's global presence. The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality.
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Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Education, and Advertising & Marketing. Clients highlight their strengths in providing multilingual customer support, enhancing operational efficiency, and improving customer satisfaction metrics. Overall sentiment is positive, with feedback praising their adaptability, responsiveness, and ability to deliver tailored solutions. Organizations within these sectors can particularly benefit from Simply Contact's customer support services.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback indicates that Simply Contact offers good value for money, with several reviews highlighting their competitive pricing and cost efficiency. For instance, one client noted they selected Simply Contact due to its 'good value for cost,' while another emphasized that their pricing fit their budget. However, there were mentions of areas for improvement in their pricing strategy. The general sentiment reflects satisfaction with the service quality relative to the costs incurred.Was this helpful?
See All Locations (7)Dnipro, Ukraine
Viacheslava Lypynskoho St, 4
Dnipro, Ukraine 4900031 - 40
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
15% Call Center Services65% Customer Service Outsourcing15% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
55% Answering services25% Inbound appointment scheduling20% Virtual receptionistSee all 48 projectsEverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit.
Reviews mention Exceeds expectations
Clients have consistently reported that EverHelp exceeds expectations through exemplary project management and high-quality support. For instance, the VP of Grubhub noted their timely deliveries and effective team integration, which significantly improved customer satisfaction and reduced negative reviews. Similarly, the CMO of Claspo highlighted their exceptional support quality and positive impact on client happiness. Overall, the sentiment reflects strong satisfaction with EverHelp’s services, emphasizing their reliability and value for cost.-
Customer Service Outsourcing for Pop-Up Development Company
5.0 Oct 23, 2024Our goal was to lighten the internal staff workload, which involved tasks like inbound/outbound messaging, client billing, and data entry. EverHelp exceeded our expectations and helped us achieve our objectives. I highly recommend their services to any business facing challenges. Thanks to our round-the-clock professional support, our clients are now much happier, and our business owner is thrilled with how affordable the service is. The quality of support is truly exceptional.
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Customer Support & Sales Outreach for Food Delivery Co
5.0 May 14, 2025EverHelp demonstrated an exemplary approach to project management: they always delivered on time and exceeded our expectations, which gave the whole team peace of mind during our collaboration. I was impressed with their flexibility and speed. EverHelp assembled a team in a matter of days, set up clear automated and standardized processes, and immediately brought our SLAs to a whole new level.
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3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, EverHelp has received positive feedback for enhancing customer support across various sectors. Clients noted a significant reduction in unresolved ticket backlogs, with one reporting a decrease of over 45%. Their proactive approach to identifying operational inefficiencies and proposing workflow improvements was particularly praised. Project management was described as structured and responsive, though initial onboarding took longer than expected. Overall, clients expressed high satisfaction due to improved response times and customer retention.Was this helpful?
Industry Experience
EverHelp has demonstrated extensive expertise in various industries, particularly in Information Technology, where they excelled in multilingual customer support and operational efficiency. Their strengths lie in improving response times and customer satisfaction across sectors such as Hospitality, Logistics, and Software. Overall, feedback indicates a high level of professionalism, adaptability, and a proactive approach to enhancing client operations, making EverHelp a valuable asset for businesses seeking reliable customer support solutions.
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Telecommunications Software Consumer products & services Retail Other industries Advertising & marketing Design Education Financial services Social Networking Arts, entertainment & music Business services Other Industry Hospitality & leisure Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
EverHelp is praised for its cost-effectiveness and strong value for money across multiple client reviews. Clients consistently highlighted that EverHelp's pricing fits their budgets while delivering excellent service quality. For instance, one client noted, 'Good value for cost' and another mentioned, 'Pricing fit our budget.' Overall, the sentiment indicates satisfaction with the balance of cost and the quality of support provided, making EverHelp a preferred choice for businesses seeking reliable customer service solutions.Was this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
15% Call Center Services50% Customer Service Outsourcing25% Back Office Outsourcing +110% HR OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 41 projectsLimTC is a distinguished company specializing in Contact Center Services, including Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. The company has garnered overwhelmingly positive feedback, with over 95% of reviews highlighting their professionalism, efficiency, and alignment with client values. Reviewers frequently commend LimTC's ability to enhance customer satisfaction and operational efficiency, with metrics such as a 30% reduction in ticket resolution time and a significant increase in customer satisfaction scores.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of LimTC reflect a positive overall sentiment, highlighting their effective handling of client support tasks and strong cultural alignment with clients. Notably, LimTC managed 90% of inbound calls and 70% of emails, demonstrating their efficiency. Clients appreciated their proactive communication and willingness to adapt, though some noted a lack of prioritization in task management. Overall, LimTC is recognized for delivering good value and fostering a collaborative environment.Was this helpful?
Industry Experience
LimTC has demonstrated expertise across diverse industries including Insurance, IT, Education, and eCommerce. Reviews highlight their effectiveness in enhancing customer support, lead generation, and operational efficiency. Clients commend their strong communication, project management, and ability to integrate seamlessly into existing teams. Overall sentiment reflects high satisfaction, especially in IT and Education sectors, indicating LimTC's potential as a reliable partner for businesses seeking to optimize customer engagement and operational processes.
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Education eCommerce IT Services Financial services Real estate Advertising & marketing Software Information technology Insurance Business servicesWas this helpful?
More responsive than most other service providers
Get in TouchLimTC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
30% Call Center Services20% Corporate Training & Coaching20% Customer Service Outsourcing +215% HR Outsourcing15% IT Managed ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 3 projectsGlobal Bilgi is a distinguished provider of Contact Center Services, specializing in Customer Support, Telemarketing, and both Inbound and Outbound Call Center functions. Reviewers highlight their professionalism, with approximately 90% noting their strong project management skills and transparency. Clients commend their ability to consistently exceed KPIs, despite slightly higher pricing compared to competitors.
Reviews mention Professional
Global Bilgi has received highly positive feedback regarding their professionalism from clients. A chief commercial officer noted their effective communication and adherence to KPIs, stating, 'They were a very professional partner' and 'provided us with good results.' Despite being perceived as pricier than competitors, the overall sentiment highlights their commitment to delivering quality service, further solidifying their reputation as a reliable partner in the call center industry.-
Call Center Services for Telecom Service Provider
5.0 Apr 14, 2021They were a very professional partner. We had standard call center metrics that we tracked weekly, such as answer rate, retention rate, and more. They're very professional and were good at meeting KPIs.
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2 of 2 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Telecom Service Provider
5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read moreWas this helpful?
Industry Experience
Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.Was this helpful?
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$5,000+< $25 / hr50 - 249L'viv, Ukraine
Services provided
20% Call Center Services40% Back Office Outsourcing25% Customer Service Outsourcing +115% Public RelationsFocus Areas
100% Answering servicesSee all 10 projectsBPO Nextdoor is a company specializing in Call Center Services, including lead generation, data validation, and customer support. Reviews highlight their reliability, responsiveness, and flexibility, with 100% positive feedback regarding project management and communication. Clients commend their ability to adapt to client needs, with 75% of reviewers noting their excellent grasp of language and workflow demands.
Reviews mention Puts the customer first
BPO Nextdoor is highly regarded for prioritizing customer needs, as evidenced by their flexibility and willingness to start the partnership gradually. A client noted their impressive responsiveness, stating, 'There is no-
BPO Support for Web Dev & Maintenance Company
5.0 May 9, 2022To be honest after the russian attack on ukraine I was more than impressed how BPO Nextdoor did everything to secure a location in poland to evacuate all employes in case hey have to leave leviv. Even when their country was attacked, there was no dwntThere is no "sorry, we can´t do that". Working with BPO Nextdoor almost feels like working with a colleague.
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4 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for Packaging Solution Company
5.0 — A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.Was this helpful?
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$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Services provided
20% Call Center Services50% Customer Service Outsourcing20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesSee all 9 projectsGotYourBack Support is a customer service outsourcing company, providing skilled support agents to address client needs across various industries. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting the team’s professionalism and cultural alignment. Their services consistently enhance customer satisfaction scores and operational efficiency, showcasing their strong adaptability and dedication to client success.
Industry Experience
GotYourBack Support has garnered positive feedback across various industries, including Beauty, eCommerce, Gaming, Cybersecurity, and Software. Clients praised their exceptional customer support, professionalism, and alignment with brand values, resulting in high Customer Satisfaction (CSAT) scores. Particularly in eCommerce and Beauty, they excelled in managing customer inquiries and improving service efficiency. Their adaptability and commitment in the Gaming and Cybersecurity sectors further highlight their strengths, making them a strong fit for companies seeking quality support services.
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Gaming IT Services eCommerce Beauty SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight GotYourBack Support's excellent value for money, emphasizing that their pricing aligns well with project budgets. For instance, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another client mentioned a significant reduction in support costs while maintaining high service quality. Overall, sentiment regarding the company's cost-effectiveness is overwhelmingly positive, with multiple clients expressing satisfaction with the financial aspects of their engagement.Was this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
25% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 6 projectsIntellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes.
Reviews mention Reasonable pricing
Clients have praised Intellink for providing high-quality services at a reasonable price, highlighting the cost-effectiveness of their offerings. One CEO noted that after collaborating with Intellink, their expenses on data extraction and analysis significantly decreased. Overall, the sentiment regarding pricing is positive, with clients expressing satisfaction with the balance of quality and affordability.-
Data Annotation Services for IT Security Company
5.0 Dec 16, 2020Intellink provided high-quality services at a reasonable price. They have a strong core team and responsive project managers. After the project with Intellink, we cut out expenses on data extracting and analysis by numbers.
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Industry Experience
Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner.
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Research IT Services Chemicals & Biotechnology Pharmaceuticals HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment.Was this helpful?
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Undisclosed< $25 / hr10 - 49Kharkiv, Ukraine
Services provided
15% Call Center Services15% Accounting15% Back Office Outsourcing +415% Blockchain15% Customer Service Outsourcing15% IT Strategy Consulting10% RecruitingFocus Areas
100% Answering servicesSee all 2 projectsMoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.
Reviews mention Easy to work with
Clients consistently express that MoveUp Solutions is easy to work with, highlighting their positive attitude and adaptability. One project manager noted their ability to quickly react to new circumstances and provide valuable procedural suggestions, which greatly enhanced collaboration. The overall sentiment is highly favorable, with clients recommending their services for their attention to detail and high-level service, describing them as a pleasure to work with.-
Customer Support for Lithuanian Digital Agency
5.0 Jul 12, 2018We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. They’re a pleasure to work with and we highly recommend them.
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Industry Experience
MoveUp Solutions has demonstrated expertise in the Education and Advertising & Marketing sectors. In Education, they effectively supported a safety training company by enhancing their global presence through web development and strategic meetings, leading to expanded service offerings internationally. In Advertising & Marketing, they provided exceptional customer support, praised for responsiveness and procedural insights. Overall sentiment indicates strong satisfaction, with the provider's strengths lying in adaptability, communication, and impactful project execution.
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Education Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with MoveUp Solutions' pricing relative to the value delivered. One client noted their impressive command of English and web design skills, highlighting their willingness to assist in expanding global presence. Another client praised the company's proactive approach and attention to detail, which contributed to effective project outcomes. Overall, feedback indicates that MoveUp Solutions provides high-quality service at a competitive price, making them a valuable partner for various projects.Was this helpful?
See All Locations (2)Kharkiv, Ukraine
Alchevskih
Kharkiv, Ukraine 6100010 - 15
+38 066 922 8895
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$1,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
57% Answering services29% Inbound appointment scheduling14% Virtual receptionistSee all 8 projectsA.R.C.E. Contact Center is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center support. Reviews highlight their cost-effectiveness, timely support, and impressive flexibility, with 100% satisfaction reported by at least one client. Over 70% of clients preferred their telephonic support solutions, underscoring their strong customer care services. However, some feedback suggests improvement in English proficiency could enhance service quality further.
Reviews mention Timely
A.R.C.E. Contact Center receives positive feedback regarding their timeliness in service delivery. Clients commend their consistent ability to meet deadlines and respond promptly to needs. One client noted, 'We can count on ARCE to always deliver on time while taking into consideration our needs,' while another highlighted their 'timely support' as a key strength. Overall, the sentiment related to timeliness is highly favorable, indicating reliability and effective communication.-
Customer Support Services for Game Developer
5.0 Apr 10, 2023We can count on ARCE to always deliver on time while taking into consideration our needs. ARCE's professionalism and timely responses have enabled us to work collaboratively, and their transparency in communication is noteworthy.
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Call Center Services for IT Services Company
5.0 Mar 9, 2023A.R.C.E. Call Center offers cost-effective services and provides timely support. All the main tasks that we set for the partner were fulfilled to the fullest extent.
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4 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Visa Outsourcing Company
5.0 — A.R.C.E. Call Center provides call center support for a visa outsourcing company. They're tasked with providing call, email, and chat support to customers. Read moreWas this helpful?
Industry Experience
A.R.C.E. Contact Center demonstrates strong expertise across diverse industries, including Gaming, IT Services, Financial Services, and Transportation. Clients appreciate their multilingual support, reliability, and flexibility, particularly in high-pressure situations like the pandemic and geopolitical crises. Positive feedback highlights their ability to fulfill complex project requirements, achieve high KPIs, and maintain timely communication. Potential clients in these sectors can expect a dedicated partner with a proven track record of delivering quality customer support and tailored solutions.
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Gaming IT Services Financial services TransportationWas this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
50% Call Center Services10% Customer Service Outsourcing10% Direct Marketing +310% Event Marketing10% Market Research10% Public RelationsFocus Areas
100% Answering servicesCATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
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$1,000+< $25 / hr50 - 249Kharkiv, Ukraine
Services provided
60% Call Center Services30% Sales Outsourcing10% Customer Service OutsourcingFocus Areas
80% Answering services20% Virtual receptionistOnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing.
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Undisclosed< $25 / hr50 - 249Chervonohrad, Ukraine
Services provided
45% Call Center Services35% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
100% Answering servicesGraf Call Center is a midsize answering service company established in 2008. Their team offers Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistAdelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Kyiv, Ukraine
Services provided
60% Call Center Services20% Back Office Outsourcing20% Sales OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingProfcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Kyiv, Ukraine
Services provided
100% Call Center ServicesFocus Areas
25% Answering services40% Inbound appointment scheduling35% Virtual receptionistICC is a call center service. They are located in Kyiv, Ukraine. Their team offers Call Center Services.
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$1,000+< $25 / hr10 - 49Dnipro, Ukraine
Services provided
14% Call Center Services35% Customer Service Outsourcing21% Back Office Outsourcing +220% IT Managed Services10% IT Staff AugmentationFocus Areas
100% Answering servicesShift-Arts, a Customer Service Outsourcing company, was founded in 2015. The small team offers Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
15% Call Center Services40% IT Managed Services25% Customer Service Outsourcing +210% Back Office Outsourcing10% Sales OutsourcingFocus Areas
75% Answering services25% Virtual receptionistEnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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$5,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Services provided
80% Call Center Services4% Business Consulting4% IT Strategy Consulting +62% CRM Consulting and SI2% Custom Software Development2% E-Commerce Development2% IoT Development2% Unified Communications Consulting & SI2% Web DevelopmentFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingEstablished in 2008, CallWay Ukraine is a small Kyiv, Ukraine-based call center service. Their services include Call Center Services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Services provided
10% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +615% IT Staff Augmentation10% HR Consulting10% IT Managed Services10% Market Research5% Other IT Consulting and SI5% Other MarketingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingBased in Kyiv, Ukraine, Mobilunity BPO is a Back Office Outsourcing company. Launched in 2010, the team provides Back Office Outsourcing and IT staff augmentation.
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UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Services provided
10% Call Center Services10% Blockchain Marketing10% Customer Service Outsourcing +710% Cybersecurity10% Direct Marketing10% Ecommerce Marketing10% Email Marketing10% IT Managed Services10% Other Marketing10% Robotics Process AutomationFocus Areas
50% Answering services50% Virtual receptionistSee all 2 projectsBSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 1 projectsZenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,
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UndisclosedUndisclosed10 - 49L'viv, Ukraine
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
70% Answering services30% Virtual receptionistCSL - Customer Support Lviv is a small call center in L'viv, Ukraine. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Kyiv, Ukraine
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
70% Answering services30% Virtual receptionistBased in Kyiv, Ukraine, Bird Service Company is a small call center. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Ivano-Frankivs'k, Ukraine
Services provided
20% Call Center Services50% Customer Service Outsourcing20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
65% Answering services30% Inbound appointment scheduling5% Virtual receptionistAmevalue is a Customer Service Outsourcing company. They are based in Ivano-Frankivs'k, Ukraine. Their team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249L'viv, Ukraine
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
60% Answering services40% Virtual receptionistMSV Multicall is a telephone answering service. The L'viv, Ukraine-based company was launched in 2004. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Kharkiv, Ukraine
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistAdelina Call Center is an answering service company. The team is located in Kharkiv, Ukraine, and their services include Call Center Services.
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$5,000+< $25 / hr10 - 49Kyiv, Ukraine
Services provided
15% Call Center Services25% Application Management & Support25% Content Marketing +225% Customer Service Outsourcing10% Social Media MarketingFocus Areas
45% Answering services45% Inbound appointment scheduling10% Virtual receptionistIn Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support.
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$1,000+< $25 / hr250 - 999L'viv, Ukraine
Services provided
37% Call Center Services25% Back Office Outsourcing13% Customer Service Outsourcing +213% HR Outsourcing12% RecruitingFocus Areas
100% Answering servicesSee all 1 projectsMulti-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
Read moreSee All Locations (5)L'viv, Ukraine
б, Horodotska St, 226, Lviv Oblast, Ukraina,
L'viv, Ukraine 7900041 - 49
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UndisclosedUndisclosed10 - 49Kharkiv, Ukraine
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesCampana Call Center is a Kharkiv, Ukraine-based answering service company. They focus on Call Center Services.
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UndisclosedUndisclosed10 - 49Kharkiv, Ukraine
Services provided
25% Call Center Services50% Translation25% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingDealist Solutions is a Translation company. Based in Kharkiv, Ukraine, their team focuses on Translation and Call Center Services.
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
30% Call Center Services30% Customer Service Outsourcing15% IT Managed Services +310% Back Office Outsourcing10% Staffing5% Recruitment Process OutsourcingFocus Areas
75% Answering services25% Inbound appointment schedulingEuroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (4)Kyiv, Ukraine
21 Tatarska Street
Kyiv, Ukraine 041071
+40 317 305 000
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List of the Top 10 Ukraine Answering Services Companies
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.3/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
30.9/40.015.6/20 Reviews5.7/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$1,000+$25 - $49 / hr50 - 249Zhytomyr, Ukraine
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services10% Answering services90% Other -
$5,000+< $25 / hr50 - 249L'viv, Ukraine
Ability to deliver
31.9/40.016.2/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Ability to deliver
29/40.016.6/20 Reviews7.2/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
30.5/40.016.2/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services33% Answering services75% Other -
Undisclosed< $25 / hr10 - 49Kharkiv, Ukraine
Ability to deliver
23.5/40.016.2/20 Reviews2.4/10 Clients & Experience4.9/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services57% Answering services30% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$1,000+< $25 / hr50 - 249Kharkiv, Ukraine
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
60% Call Center Services80% Answering services40% Other -
Undisclosed< $25 / hr50 - 249Chervonohrad, Ukraine
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
45% Call Center Services100% Answering services55% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Call Center Services50% Answering services30% Other -
$1,000+< $25 / hr10 - 49Kyiv, Ukraine
Ability to deliver
7.2/40.00/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
60% Call Center Services30% Answering services40% Other -
UndisclosedUndisclosed2 - 9Kyiv, Ukraine
Ability to deliver
7.4/40.00/20 Reviews2.1/10 Clients & Experience5.4/10 Market PresenceService focus
100% Call Center Services25% Answering services -
$1,000+< $25 / hr10 - 49Dnipro, Ukraine
Ability to deliver
5.2/40.00/20 Reviews0.6/10 Clients & Experience4.6/10 Market PresenceService focus
14% Call Center Services100% Answering services86% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Call Center Services75% Answering services85% Other -
$5,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
80% Call Center Services35% Answering services20% Other -
UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Ability to deliver
7.8/40.00/20 Reviews0.7/10 Clients & Experience7.1/10 Market PresenceService focus
10% Call Center Services35% Answering services90% Other -
UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services35% Answering services75% Other -
UndisclosedUndisclosed10 - 49L'viv, Ukraine
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services70% Answering services30% Other -
UndisclosedUndisclosed10 - 49Kyiv, Ukraine
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services70% Answering services40% Other -
$1,000+< $25 / hr2 - 9Ivano-Frankivs'k, Ukraine
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other
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