Leave a Review For Providers 0 0
  • Post a Project
Home Call Centers Answering Services Ukraine

Top Answering Service in Ukraine

Ratings Updated: February 9, 2026
We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust
Get Matched

9 Leaders 15 Contenders

34 Companies

Country: Ukraine
Inbound Services: Answering services

List of the Top Ukraine Answering Services Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Ukraine

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects

    Reviews mention Attentive

    Clients have expressed high satisfaction with VoiceNation's attentive service. One client noted their team was "extremely attentive and very helpful," providing valuable advice and promptly addressing initial issues. The ability to customize scripts was also highlighted as a beneficial feature. Overall, the sentiment reflects a strong appreciation for the company's responsiveness and dedication to client needs.
    • Answering Services for Property Rental Company
      4.0 May 17, 2017

      No. We set everything up, and Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning. We tested it and found a problem in the beginning, and they worked diligently to get it fixed. We’ve had no issues at all.

      Read Full Review
    Read All Reviews
    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
    Read All Reviews
    View Profile Visit Website
  • Helpware CX Logotype

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Focus Areas

    65% Answering services
    25% Inbound appointment scheduling
    10% Virtual receptionist

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

    See all 46 projects
    1 of 1 Answering services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Answering services Experience

    Helpware has received overwhelmingly positive feedback for their Answering services, with clients highlighting their expertise and alignment with company culture. Notably, 100% of reviewers reported satisfaction with project management and timely delivery. Clients appreciated the customization of services to meet specific needs, contributing to improved metrics such as increased handle time. Overall, the sentiment reflects Helpware's strong performance and value in customer service roles.

    Read Most Recent Review
    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    View projects from:

    United States (40) Canada (1) Georgia (1) New Zealand (1)

    This provider is fluent in 16 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Vietnamese
    • Italian
    View all languages

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones

    Kyiv, Ukraine

    35-39 Hetmana Pavla Skoropadskoho Street
    Kyiv, Ukraine 02000

    401 - 500

    See All Locations (7)
    View Profile Visit Website
  • CCIG Group Logotype

    5.0 21 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Back Office Outsourcing

    Focus Areas

    40% Answering services
    30% Inbound appointment scheduling
    30% Virtual receptionist

    CCIG Group is a provider of comprehensive contact center services, specializing in customer support, inbound and outbound call handling, and telephonic support. The company receives overwhelmingly positive feedback, with over 95% of reviewers highlighting their flexibility, professionalism, and commitment to quality service. CCIG Group is praised for its exceptional adaptability and ability to meet evolving client needs efficiently.

    See all 21 projects
    15 of 16 reviews are 5 stars
    14 new reviews for Call Center Services services
    $200,000 – $999,999 avg. project cost

    Reviewed 16 times in the past 6 months

    Recent client feedback for CCIG Group highlights their exceptional service quality and flexibility in adapting to diverse project requirements. Clients praised their high answer rates, with one noting a 94% call answer rate and another achieving a 98% service level. The team is recognized for their proactive approach and commitment to customer satisfaction, often accommodating urgent requests. Overall, clients express strong confidence in CCIG's professionalism, responsiveness, and effective communication, with minimal areas for improvement identified.
    Read 16 Recent Reviews
    14 of 14 Call Center Services reviews are 5 stars
    14 new reviews for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Sports Apparel Company

    5.0 — CCIG Group provides helpline support for a sports apparel company, handling customer calls in Czech, Slovak, and Hungarian. The team also manages the complaint-handling process and provides content Read more
    Read 14 Reviews

    Industry Experience

    CCIG Group excels in providing customer service across diverse sectors, including eCommerce, energy, retail, telecommunications, medical, and financial services. Clients praise their professionalism, flexibility, and responsiveness, with a consistent track record of meeting KPIs and enhancing customer satisfaction. Noteworthy strengths include multilingual support in the retail and eCommerce sectors and comprehensive service management in telecommunications and medical fields. Overall, CCIG Group is highly regarded across industries for their adaptability, commitment to quality, and strategic partnership approach.

    Read All Reviews

    Select Industry to see insights

    Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Medical Retail Energy & natural resources Beauty & Cosmetics eCommerce Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend CCIG Group for their competitive pricing and perceived high value for money. Feedback highlights that the pricing aligns well with client budgets while delivering quality services. For instance, one client noted, 'Pricing fit our budget and good value for cost,' while another stated, 'They provide great flexibility and responsiveness at a reasonable cost.' Overall, sentiment around cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made.
    Read All Reviews
    View Profile Visit Website
  • Simply Contact Logotype

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Services provided

    30% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    100% Answering services

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    Dnipro, Ukraine

    Viacheslava Lypynskoho St, 4
    Dnipro, Ukraine 49000

    31 - 40

    See All Locations (5)
    View Profile Visit Website

    • Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

    Get My Matches
  • EverHelp Logotype

    5.0 46 reviews
    Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Services provided

    15% Call Center Services
    65% Customer Service Outsourcing
    15% Back Office Outsourcing +1
    5% Sales Outsourcing

    Focus Areas

    55% Answering services
    25% Inbound appointment scheduling
    20% Virtual receptionist

    EverHelp specializes in Contact Center Services, providing comprehensive customer support through inbound and outbound call handling, telephonic support, and customer care services. Reviews consistently highlight their effective project management, adaptability, and ability to maintain brand identity, with 100% positive feedback regarding their responsiveness and structured approach. Approximately 80% of reviewers commend their pricing and cultural fit as deciding factors.

    See all 46 projects

    Reviews mention Adaptable

    Clients consistently praised EverHelp for their adaptability in managing customer support. Specific feedback highlighted their ability to quickly learn and integrate into existing workflows, as noted by one client who emphasized their seamless adjustment to processes and communication styles. Another client remarked on EverHelp's responsiveness to changing needs, stating they handled requests promptly and effectively. Overall, the sentiment surrounding adaptability is highly positive, with clients appreciating their flexibility and proactive approach in enhancing support operations.
    • Back Office Outsourcing for Fitness Apparel Company
      5.0 May 15, 2025

      The EverHelp team was transparent and highly organized. They quickly adapted to any of our changes and always kept in touch.

      Read Full Review
    • Customer Service Outsourcing for Business Advisory Firm
      5.0 Sep 4, 2025

      What impresses us most about EverHelp is how quickly they've understood our business and adapted to our way of working. They didn’t just provide basic support they made smart suggestions to improve efficiency and reduce repeat questions. Their team felt more like an extension of ours than an outside vendor.

      Read Full Review
    • Customer Service Outsourcing for Hotel
      5.0 Sep 11, 2025

      EverHelp was organized and professional throughout the project. They handled requests and updates quickly, never missed reporting deadlines, and adapted seamlessly whenever unexpected issues arose. Communication was clear, and they always kept us informed, making collaboration smooth and stress-free.

      Read Full Review
    • Customer Service Outsourcing for Hotel
      5.0 Sep 11, 2025

      In the beginning, there was a small delay while they were learning our booking system. It would have been helpful if technical onboarding was completed a bit earlier. Other than that, the collaboration ran smoothly, and they adapted quickly to our needs.

      Read Full Review
    • Customer Service Outsourcing for Affiliate Tracking Platform
      5.0 Dec 15, 2025

      EverHelp demonstrated strong project management throughout our collaboration. They quickly adapted to our workflows, communicated clearly, and followed agreed-upon processes. Deliverables were consistently completed on time, and any adjustments or requests from our side were handled promptly. EverHelp’s ability to quickly learn and adapt to our specific workflows and customer expectations stood out the most.

      Read Full Review
    Read All Reviews
    7 of 7 reviews are 5 stars
    2 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 7 times in the past 6 months

    Recent reviews of EverHelp reflect a strong overall sentiment, highlighting their responsiveness, effective communication, and ability to adapt to client needs. Clients noted significant improvements in response times, with one reporting a drop from hours to under 10 minutes. The team was praised for their structured project management and proactive problem-solving approach, enhancing customer satisfaction and operational efficiency. However, some clients suggested initial onboarding could be streamlined for better efficiency.
    Read 7 Recent Reviews
    6 of 6 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for Email API Solutions Company

    5.0 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing Read more
    Read 6 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (13) Less than $10,000 (4) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Client feedback consistently highlights EverHelp's competitive pricing and exceptional value for money. Multiple reviewers noted that their pricing fit within budget while delivering significant improvements in customer support efficiency and satisfaction. One client emphasized the 'good value for cost,' while another mentioned how EverHelp's services allowed their team to scale affordably. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of EverHelp's offerings, making them a preferred choice for various businesses.
    Read All Reviews
    View Profile Visit Website
  • LimTC Logotype

    5.0 40 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Services provided

    15% Call Center Services
    50% Customer Service Outsourcing
    25% Back Office Outsourcing +1
    10% HR Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    LimTC is a comprehensive Contact Center Services provider specializing in Customer Support Services, inbound and outbound call handling, and telephonic support. Reviews highlight their professionalism and ability to significantly improve KPIs, such as reducing onboarding time by 40% and increasing customer satisfaction scores. Notably, 100% of reviewers were impressed by LimTC's adaptability and successful project management.

    See all 40 projects

    Industry Experience

    LimTC has demonstrated extensive expertise in the software, IT services, eCommerce, and education industries, receiving positive feedback for enhancing operational efficiency and customer satisfaction. Clients noted significant improvements in lead generation, customer support, and overall productivity, with measurable outcomes like increased NPS scores and reduced onboarding times. Their strengths include proactive integration into existing workflows and exceptional project management, making them a strong fit for businesses seeking reliable outsourcing solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Information technology eCommerce IT Services Business services Advertising & marketing Education Financial services Real estate Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (15) $50,000 to $199,999 (11) Less than $10,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight LimTC's competitive pricing and strong value for money, noting that their budget-friendly rates align with the quality of service provided. One client emphasized that LimTC's pricing fit their budget while delivering great value, and another mentioned that despite initial concerns about costs, the ROI proved worthwhile. Overall, sentiment regarding cost-effectiveness is positive, with multiple reviews pointing to significant improvements and measurable outcomes that justify the investment.
    Read All Reviews

    More responsive than most other service providers

    LimTC is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (9) Ukraine (6) Canada (4) Germany (3) England (2) Israel (1) Australia (1) Netherlands (1) Pakistan (1) Switzerland (1) United Arab Emirates (1) India (1) Estonia (1) Denmark (1)
    View Profile
  • Global Bilgi Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Services provided

    30% Call Center Services
    20% Corporate Training & Coaching
    20% Customer Service Outsourcing +2
    15% HR Outsourcing
    15% IT Managed Services

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Global Bilgi is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Centers, and Telemarketing Services. Reviews highlight their professionalism and strong performance in meeting key performance indicators, with one client noting a 20% revenue target exceedance. While their pricing is higher than competitors, 100% of reviewers value their service quality and transparency.

    See all 3 projects

    Reviews mention High-quality work

    Global Bilgi has consistently received high praise for delivering high-quality work, as evidenced by a long-standing partnership with LifeCell. Clients commend their ability to exceed revenue targets, with one instance noting a 20% increase despite remote work challenges. The company is recognized for its transparency, adaptability, and innovative approach, which has significantly contributed to client success. Overall, the sentiment reflects strong satisfaction with their service quality and effective project management.
    • Telesales & Customer Service for Telecommunications Company
      5.0 Apr 7, 2021

      Global Bilgi has a great combination of price, service quality, and process transparency. These three main pillars are what helps us meet our targets. Global Bilgi is a professional company that does not just deliver services, they bring you results. Instead of offering textbook solutions, they can build your business processes from scratch.

      Read Full Review
    Read All Reviews
    2 of 2 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Telecom Service Provider

    5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
    Read 2 Reviews

    Industry Experience

    Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.

    Read All Reviews

    Select Industry to see insights

    Consumer Products Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
    Read All Reviews
    View Profile
  • BPO Nextdoor Logotype

    5.0 10 reviews
    $5,000+
    < $25 / hr
    50 - 249
    L'viv, Ukraine

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    15% Public Relations

    Focus Areas

    100% Answering services

    BPO Nextdoor is a company that provides Contact Center Services, specializing in Customer Support Services and lead generation. Feedback indicates high satisfaction rates, with reviewers highlighting their reliability, responsiveness, and quality service. Notably, 100% of reviewers praised their project management and communication, while many emphasized their flexibility and professionalism. Clients value their precise service delivery and effective telephonic support, making them a trusted partner.

    See all 10 projects

    Reviews mention Accommodating

    The feedback regarding BPO Nextdoor highlights their accommodating nature, as they consistently respond quickly to new tasks and integrate seamlessly with existing teams. Clients appreciate their flexibility in adapting to specific requirements and their reliability in meeting strict deadlines. One client noted, 'They always respond very fast and are flexibly taking over new tasks,' underscoring the positive sentiment surrounding their accommodating approach.
    • PR for Media Monitoring & Analysis Company
      5.0 Jan 22, 2024

      Our team is available anytime in case new tasks have to be discussed. They always respond very fast and are flexibly taking over new tasks. Delivery is always on time no matter what.

      Read Full Review
    Read All Reviews
    4 of 4 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation Services for Packaging Solution Company

    5.0 — A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list. Read more
    Read 4 Reviews

    Industry Experience

    BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.

    Read All Reviews

    Select Industry to see insights

    Media Software Manufacturing IT Services Advertising & marketing Healthcare Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.
    Read All Reviews
    View Profile
  • DMT Business Development Logotype

    5.0 79 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Zhytomyr, Ukraine

    Services provided

    10% Call Center Services
    75% Sales Outsourcing
    15% Email Marketing

    Focus Areas

    10% Answering services
    75% Inbound appointment scheduling
    15% Virtual receptionist

    DMT Business Development is a proficient lead generation and sales pipeline expansion company. They excel in outbound lead generation and customer support services, consistently delivering positive outcomes such as booking numerous qualified meetings. Approximately 95% of reviews commend their clear communication, adaptability, and personalized approach, underscoring their effectiveness in generating high-quality leads.

    See all 79 projects
    7 of 7 reviews are 5 stars
    4 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 7 times in the past 6 months

    Recent reviews for DMT Business Development reflect a strong overall sentiment, highlighting their effectiveness in lead generation and project management. Clients noted impressive results, such as booking 30 meetings in one engagement and tripling sales pipelines within months. Feedback emphasized the team's expertise, proactivity, and seamless communication. Notably, one client remarked on the personalized outreach strategies, while another praised their adaptability and quick response to feedback. Overall, clients expressed high satisfaction with no significant areas for improvement identified.
    Read 7 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (32) Less than $10,000 (5)

    What Clients Have Said

    Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment.
    Read All Reviews

    More responsive than most other service providers

    DMT Business Development is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Zhytomyr, Ukraine

    Skorulskoho lane, 5
    Zhytomyr, Ukraine 10001

    41 - 49

    +380978631266

    See All Locations (4)
    View Profile
  • GotYourBack Support Logotype

    5.0 9 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Stari Bohorodchany, Ukraine

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    20% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    GotYourBack Support is a customer service outsourcing company, providing skilled support agents to address client needs across various industries. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting the team’s professionalism and cultural alignment. Their services consistently enhance customer satisfaction scores and operational efficiency, showcasing their strong adaptability and dedication to client success.

    See all 9 projects

    Reviews mention Timely

    Overall, client feedback regarding the timeliness of GotYourBack Support's services is overwhelmingly positive. Clients consistently highlight their ability to deliver responses promptly, with one reviewer noting that communication is proactive and requests are handled quickly. Another client emphasized significant improvements in average response and resolution times, while a third praised their organization and quick resolution of issues. Such feedback underscores a strong sentiment of reliability and efficiency in their service delivery.
    • BPO Services for Cybersecurity Company
      5.0 Mar 24, 2021

      Since the very beginning, the process was set up in a proper way and the workflow is transparent between teams, which leads to fast execution. GotYourBack team is very collaborative and they learn quickly. The setup process was very smooth and easy for us, GotYourBack, and the partner.

      Read Full Review
    • Customer & Tech Support for a Software Company
      5.0 Dec 3, 2020

      The speed and pace of work with which the management team is able to launch are amazing. Improved our key performance indicators, including our average resolution time and customer satisfaction scores.

      Read Full Review
    • Customer Service Outsourcing for Software Development Co
      5.0 Sep 22, 2025

      They are managing projects and initiatives very effectively. Communication is proactive, requests are handled quickly, and everything is delivered on time. They remain responsive to our needs and consistently provide a high-level service.

      Read Full Review
    • Customer Support Services for Cosmetics & Skincare Co
      5.0 Sep 22, 2025

      Their agents rank among the top performers in both efficiency and satisfaction, ensuring our customers receive timely and accurate support. Their team continues to support our customers with professionalism and care. They respond quickly, stay organized with our requests, and make sure orders and issues are resolved without delay.

      Read Full Review
    Read All Reviews

    Industry Experience

    GotYourBack Support has demonstrated expertise across various industries, including eCommerce, Software, Gaming, IT Services, and Beauty. Clients commend their responsiveness, professionalism, and ability to maintain high customer satisfaction scores. In eCommerce and Beauty, they excelled in managing customer inquiries and support systems, while in Software and IT Services, their impact on operational efficiency and sales processes was noteworthy. Overall, sentiment is overwhelmingly positive, indicating strong alignment with diverse industry needs.

    Read All Reviews

    Select Industry to see insights

    Software Gaming IT Services eCommerce Beauty

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight GotYourBack Support's excellent value for money, noting that their pricing aligns well with project budgets while delivering high-quality service. For instance, the CMO of Gismart mentioned that their selection was influenced by 'great value for cost', while the COO of Zipify emphasized consistent high CSAT scores and reduced support costs. Overall, feedback reflects strong satisfaction with the company's pricing relative to the quality of service provided.
    Read All Reviews

    View projects from:

    United States (3) Israel (2) United Arab Emirates (1) Ukraine (1) England (1)
    View Profile
  • Intellink Logotype

    5.0 6 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    25% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

    See all 6 projects

    Reviews mention Efficient

    Clients have highlighted Intellink's efficiency through specific feedback, noting their 'high-quality services at a reasonable price' and a 'strong core team' that ensures timely project delivery. One CEO emphasized the 'exact delivery vs promises' and appreciated the project manager's constant availability, providing detailed weekly reports that kept the client informed of progress and challenges. Overall, the sentiment reflects a positive endorsement of Intellink's efficient operational capabilities.
    • Data Annotation Services for IT Security Company
      5.0 Dec 16, 2020

      Intellink provided high-quality services at a reasonable price. They have a strong core team and responsive project managers. Efficiency, responsiveness, exact delivery vs promises.

      Read Full Review
    Read All Reviews

    Industry Experience

    Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.

    Read All Reviews

    Select Industry to see insights

    IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare Research

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
    Read All Reviews
    View Profile
  • MoveUp Solutions Logotype

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    Kharkiv, Ukraine

    Services provided

    15% Call Center Services
    15% Accounting
    15% Back Office Outsourcing +4
    15% Blockchain
    15% Customer Service Outsourcing
    15% IT Strategy Consulting
    10% Recruiting

    Focus Areas

    100% Answering services

    MoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.

    See all 2 projects

    Industry Experience

    MoveUp Solutions has received positive feedback across the Advertising & Marketing and Education industries. Clients praised their effective customer support and adaptability in marketing campaigns. In the education sector, they facilitated international presence and website development, demonstrating strong communication and web design skills. Overall, the sentiment highlights MoveUp's expertise in enhancing global outreach and operational efficiency, making them a suitable partner for organizations seeking growth in these areas.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Education

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with MoveUp Solutions' cost-effectiveness and overall value. One reviewer noted their 'great final proposal' and effective partnership, highlighting their quick adjustments and valuable suggestions. Another client praised their responsiveness and the impact of their services on expanding global presence. Overall, feedback indicates that MoveUp Solutions provides a high return on investment, with no reported areas for improvement regarding cost or service quality.
    Read All Reviews

    View projects from:

    Lithuania (1) United States (1)

    Kharkiv, Ukraine

    Alchevskih
    Kharkiv, Ukraine 61000

    10 - 15

    +38 066 922 8895

    See All Locations (1)
    View Profile
  • CATI call center Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    50% Call Center Services
    10% Customer Service Outsourcing
    10% Direct Marketing +3
    10% Event Marketing
    10% Market Research
    10% Public Relations

    Focus Areas

    100% Answering services

    CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.

    Read more
    View Profile
  • OnlineMarket Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Kharkiv, Ukraine

    Services provided

    60% Call Center Services
    30% Sales Outsourcing
    10% Customer Service Outsourcing

    Focus Areas

    80% Answering services
    20% Virtual receptionist

    OnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • Graf Call Center Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Chervonohrad, Ukraine

    Services provided

    45% Call Center Services
    35% Customer Service Outsourcing
    20% Sales Outsourcing

    Focus Areas

    100% Answering services

    Graf Call Center is a midsize answering service company established in 2008. Their team offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Adelina BPO Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Adelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Profcallcenter Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Kyiv, Ukraine

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Sales Outsourcing

    Focus Areas

    30% Answering services
    40% Virtual receptionist
    30% Inbound appointment scheduling

    Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • ICC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Kyiv, Ukraine

    Services provided

    100% Call Center Services

    Focus Areas

    25% Answering services
    40% Inbound appointment scheduling
    35% Virtual receptionist

    ICC is a call center service. They are located in Kyiv, Ukraine. Their team offers Call Center Services.

    Read more
    View Profile
  • Shift-Arts Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Dnipro, Ukraine

    Services provided

    14% Call Center Services
    35% Customer Service Outsourcing
    21% Back Office Outsourcing +2
    20% IT Managed Services
    10% IT Staff Augmentation

    Focus Areas

    100% Answering services

    Shift-Arts, a Customer Service Outsourcing company, was founded in 2015. The small team offers Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • EnergeticHub Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    15% Call Center Services
    40% IT Managed Services
    25% Customer Service Outsourcing +2
    10% Back Office Outsourcing
    10% Sales Outsourcing

    Focus Areas

    75% Answering services
    25% Virtual receptionist

    EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.

    Read more
    View Profile
  • CallWay Ukraine Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Services provided

    80% Call Center Services
    4% Business Consulting
    4% IT Strategy Consulting +6
    2% CRM Consulting and SI
    2% Custom Software Development
    2% E-Commerce Development
    2% IoT Development
    2% Unified Communications Consulting & SI
    2% Web Development

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Established in 2008, CallWay Ukraine is a small Kyiv, Ukraine-based call center service. Their services include Call Center Services and IT strategy consulting.

    Read more
    View Profile
  • Mobilunity BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Kyiv, Ukraine

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    15% Customer Service Outsourcing +6
    15% IT Staff Augmentation
    10% HR Consulting
    10% IT Managed Services
    10% Market Research
    5% Other IT Consulting and SI
    5% Other Marketing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Based in Kyiv, Ukraine, Mobilunity BPO is a Back Office Outsourcing company. Launched in 2010, the team provides Back Office Outsourcing and IT staff augmentation.

    Read more
    View Profile
  • A.R.C.E. Contact Center Logotype

    5.0 8 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Khmel'nyts'kyi, Ukraine

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    57% Answering services
    29% Inbound appointment scheduling
    14% Virtual receptionist

    A.R.C.E. Contact Center is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center support. Reviews highlight their cost-effectiveness, timely support, and impressive flexibility, with 100% satisfaction reported by at least one client. Over 70% of clients preferred their telephonic support solutions, underscoring their strong customer care services. However, some feedback suggests improvement in English proficiency could enhance service quality further.

    See all 8 projects

    Reviews mention Unique expertise

    Client feedback highlights A.R.C.E. Contact Center's unique expertise in delivering multilingual customer support and maintaining high performance despite challenging circumstances. A Wargaming representative commended their unwavering commitment and exceptional services, while a BlaBlaCar manager noted their flexibility and ability to manage increased call volumes during crises. Overall, clients express strong satisfaction with A.R.C.E.'s professionalism, timely responses, and dedication to achieving set KPIs, indicating a positive sentiment regarding their expertise.
    • Customer Support Services for Game Developer
      5.0 Apr 10, 2023

      The unwavering commitment, expertise, and exceptional services of A.R.C.E. Contact Center have been paramount in delivering an unparalleled gaming experience to our players. Their professionalism and timely responses have enabled us to work collaboratively, and their transparency in communication is noteworthy.

      Read Full Review
    Read All Reviews
    4 of 4 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Visa Outsourcing Company

    5.0 — A.R.C.E. Call Center provides call center support for a visa outsourcing company. They're tasked with providing call, email, and chat support to customers. Read more
    Read 4 Reviews

    Industry Experience

    A.R.C.E. Contact Center demonstrates strong expertise across diverse industries, including Gaming, IT Services, Financial Services, and Transportation. Clients appreciate their multilingual support, reliability, and flexibility, particularly in high-pressure situations like the pandemic and geopolitical crises. Positive feedback highlights their ability to fulfill complex project requirements, achieve high KPIs, and maintain timely communication. Potential clients in these sectors can expect a dedicated partner with a proven track record of delivering quality customer support and tailored solutions.

    Read All Reviews

    Select Industry to see insights

    Gaming IT Services Financial services Transportation

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have consistently noted A.R.C.E. Contact Center's cost-effectiveness and value for money. One CEO highlighted their pricing as aligning well with budget constraints, describing their services as 'good value for cost.' A project manager from BlaBlaCar emphasized that A.R.C.E.'s proposal was the most appealing after a market analysis. Overall, feedback reflects a strong sentiment regarding their competitive pricing coupled with high-quality service delivery.
    Read All Reviews
    View Profile
  • BSG Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Kyiv, Ukraine

    Services provided

    10% Call Center Services
    10% Blockchain Marketing
    10% Customer Service Outsourcing +7
    10% Cybersecurity
    10% Direct Marketing
    10% Ecommerce Marketing
    10% Email Marketing
    10% IT Managed Services
    10% Other Marketing
    10% Robotics Process Automation

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    BSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.

    See all 2 projects
    View Profile
  • Zenko Group Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Zenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,

    Read more
    See all 1 projects
    View Profile
  • CSL - Customer Support Lviv Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    L'viv, Ukraine

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    70% Answering services
    30% Virtual receptionist

    CSL - Customer Support Lviv is a small call center in L'viv, Ukraine. The team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Bird Service Company Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kyiv, Ukraine

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Focus Areas

    70% Answering services
    30% Virtual receptionist

    Based in Kyiv, Ukraine, Bird Service Company is a small call center. The team provides Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Amevalue Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Ivano-Frankivs'k, Ukraine

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    20% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    65% Answering services
    30% Inbound appointment scheduling
    5% Virtual receptionist

    Amevalue is a Customer Service Outsourcing company. They are based in Ivano-Frankivs'k, Ukraine. Their team focuses on Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • MSV Multicall Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    L'viv, Ukraine

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    60% Answering services
    40% Virtual receptionist

    MSV Multicall is a telephone answering service. The L'viv, Ukraine-based company was launched in 2004. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Adelina Call Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Kharkiv, Ukraine

    Services provided

    100% Call Center Services

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Adelina Call Center is an answering service company. The team is located in Kharkiv, Ukraine, and their services include Call Center Services.

    Read more
    View Profile
  • Adapter Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    10 - 49
    Kyiv, Ukraine

    Services provided

    15% Call Center Services
    25% Application Management & Support
    25% Content Marketing +2
    25% Customer Service Outsourcing
    10% Social Media Marketing

    Focus Areas

    45% Answering services
    45% Inbound appointment scheduling
    10% Virtual receptionist

    In Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support.

    Read more
    View Profile
  • Runway Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    L'viv, Ukraine

    Services provided

    37% Call Center Services
    25% Back Office Outsourcing
    13% Customer Service Outsourcing +2
    13% HR Outsourcing
    12% Recruiting

    Focus Areas

    100% Answering services

    Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner.  Our mission is to assist our clients in achieving

    Read more
    See all 1 projects

    L'viv, Ukraine

    б, Horodotska St, 226, Lviv Oblast, Ukraina,
    L'viv, Ukraine 79000

    41 - 49

    See All Locations (5)
    View Profile
  • Campana Call Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kharkiv, Ukraine

    Services provided

    100% Call Center Services

    Focus Areas

    100% Answering services

    Campana Call Center is a Kharkiv, Ukraine-based answering service company. They focus on Call Center Services.

    Read more
    View Profile
  • Dealist Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kharkiv, Ukraine

    Services provided

    25% Call Center Services
    50% Translation
    25% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Dealist Solutions is a Translation company. Based in Kharkiv, Ukraine, their team focuses on Translation and Call Center Services.

    Read more
    View Profile
  • euroanswer Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    15% IT Managed Services +3
    10% Back Office Outsourcing
    10% Staffing
    5% Recruitment Process Outsourcing

    Focus Areas

    75% Answering services
    25% Inbound appointment scheduling

    Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.

    Read more

    Kyiv, Ukraine

    21 Tatarska Street
    Kyiv, Ukraine 04107

    1

    +40 317 305 000

    See All Locations (2)
    View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches
tracking image

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
  • Comprehensive project details
  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Simply Contact
2 LimTC
3 Global Bilgi
4 BPO Nextdoor
5 DMT Business Development
6 GotYourBack Support
7 EverHelp
8 Intellink
9 MoveUp Solutions

List of the Top 9 Ukraine Answering Services Companies

  1. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    30% Call Center Services
    100% Answering services
    70% Other
    View Profile Visit Website
  2. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    15% Call Center Services
    50% Answering services
    85% Other
    View Profile Visit Website
  3. Global Bilgi Logotype

    Global Bilgi

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    30.9/40.0
    15.6/20 Reviews
    5.7/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    30% Call Center Services
    50% Answering services
    70% Other
    View Profile Visit Website
  4. BPO Nextdoor Logotype

    BPO Nextdoor

    $5,000+
    < $25 / hr
    50 - 249
    L'viv, Ukraine

    Ability to deliver

    31.9/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    20% Call Center Services
    100% Answering services
    80% Other
    View Profile Visit Website
  5. DMT Business Development Logotype

    DMT Business Development

    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Ability to deliver

    38.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    10% Call Center Services
    10% Answering services
    90% Other
    View Profile Visit Website
  6. GotYourBack Support Logotype

    GotYourBack Support

    $10,000+
    < $25 / hr
    50 - 249
    Stari Bohorodchany, Ukraine

    Ability to deliver

    29.2/40.0
    16.8/20 Reviews
    7.2/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Call Center Services
    100% Answering services
    80% Other
    View Profile Visit Website
  7. EverHelp Logotype

    EverHelp

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Warszawa, Poland

    Ability to deliver

    27.4/40.0
    20/20 Reviews
    1.4/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    15% Call Center Services
    55% Answering services
    85% Other
    View Profile Visit Website
  8. Intellink Logotype

    Intellink

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    30.5/40.0
    16.2/20 Reviews
    9.7/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Call Center Services
    33% Answering services
    75% Other
    View Profile Visit Website
  9. MoveUp Solutions Logotype

    MoveUp Solutions

    Undisclosed
    < $25 / hr
    10 - 49
    Las Vegas, NV

    Ability to deliver

    23.5/40.0
    16.2/20 Reviews
    2.4/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  10. CATI call center Logotype

    CATI call center

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Call Center Services
    100% Answering services
    50% Other
    View Profile Visit Website
  11. OnlineMarket Logotype

    OnlineMarket

    $1,000+
    < $25 / hr
    50 - 249
    Kharkiv, Ukraine

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    60% Call Center Services
    80% Answering services
    40% Other
    View Profile Visit Website
  12. Graf Call Center Logotype

    Graf Call Center

    Undisclosed
    < $25 / hr
    50 - 249
    Chervonohrad, Ukraine

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    45% Call Center Services
    100% Answering services
    55% Other
    View Profile Visit Website
  13. Adelina BPO Logotype

    Adelina BPO

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    70% Call Center Services
    50% Answering services
    30% Other
    View Profile Visit Website
  14. Profcallcenter Logotype

    Profcallcenter

    $1,000+
    < $25 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    60% Call Center Services
    30% Answering services
    40% Other
    View Profile Visit Website
  15. ICC Logotype

    ICC

    Undisclosed
    Undisclosed
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    7.4/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    100% Call Center Services
    25% Answering services
    View Profile Visit Website
  16. Shift-Arts Logotype

    Shift-Arts

    $1,000+
    < $25 / hr
    10 - 49
    Dnipro, Ukraine

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0.6/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    14% Call Center Services
    100% Answering services
    86% Other
    View Profile Visit Website
  17. EnergeticHub Logotype

    EnergeticHub

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    15% Call Center Services
    75% Answering services
    85% Other
    View Profile Visit Website
  18. CallWay Ukraine Logotype

    CallWay Ukraine

    $5,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    80% Call Center Services
    35% Answering services
    20% Other
    View Profile Visit Website
  19. Mobilunity BPO Logotype

    Mobilunity BPO

    Undisclosed
    Undisclosed
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    7.8/40.0
    0/20 Reviews
    0.7/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    10% Call Center Services
    35% Answering services
    90% Other
    View Profile Visit Website
  20. A.R.C.E. Contact Center Logotype

    A.R.C.E. Contact Center

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    57% Answering services
    30% Other
    View Profile Visit Website
  21. BSG Logotype

    BSG

    Undisclosed
    Undisclosed
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  22. Zenko Group Logotype

    Zenko Group

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Call Center Services
    35% Answering services
    75% Other
    View Profile Visit Website
  23. CSL - Customer Support Lviv Logotype

    CSL - Customer Support Lviv

    Undisclosed
    Undisclosed
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    70% Answering services
    30% Other
    View Profile Visit Website
  24. Bird Service Company Logotype

    Bird Service Company

    Undisclosed
    Undisclosed
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Call Center Services
    70% Answering services
    40% Other
    View Profile Visit Website

Latest Answering Services Articles

See all articles
How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated December 18, 2024
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated December 18, 2024
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Similar Categories

Related Services

BPO in Ukraine Human Resources in Ukraine Consulting in Ukraine Accounting in Ukraine Call Centers in Ukraine Transcription in Ukraine Translation in Ukraine Real Estate in Ukraine Logistics & Supply Chain Consulting in Ukraine

Specialties

Telemarketing Inbound Appointment Setting Lead Generation Appointment Setting Outbound Virtual Receptionist Sales Outsourcing Third Party Verification Answering Services

Popular Locations in Ukraine

Answering Services in Kyiv
View More

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.