Top Answering Service in Ukraine
34 Companies
List of the Top Ukraine Answering Services Companies
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What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves UkraineServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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Helpware CX
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$5,000+< $25 / hr1,000 - 9,999Kyiv, UkraineServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
See All Locations (7)Kyiv, Ukraine
35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000401 - 500
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$10,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 21 projectsCCIG Group is a provider of comprehensive contact center services, specializing in customer support, inbound and outbound call handling, and telephonic support. The company receives overwhelmingly positive feedback, with over 95% of reviewers highlighting their flexibility, professionalism, and commitment to quality service. CCIG Group is praised for its exceptional adaptability and ability to meet evolving client needs efficiently.
15 of 16 reviews are 5 stars14 new reviews for Call Center Services services$200,000 – $999,999 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
Recent client feedback for CCIG Group highlights their exceptional service quality and flexibility in adapting to diverse project requirements. Clients praised their high answer rates, with one noting a 94% call answer rate and another achieving a 98% service level. The team is recognized for their proactive approach and commitment to customer satisfaction, often accommodating urgent requests. Overall, clients express strong confidence in CCIG's professionalism, responsiveness, and effective communication, with minimal areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend CCIG Group for their competitive pricing and perceived high value for money. Feedback highlights that the pricing aligns well with client budgets while delivering quality services. For instance, one client noted, 'Pricing fit our budget and good value for cost,' while another stated, 'They provide great flexibility and responsiveness at a reasonable cost.' Overall, sentiment around cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made.Was this helpful?
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See All Locations (2)Kyiv, Ukraine
20 B Stepana Bandery Avenue
Kyiv, Ukraine 02000151 - 200
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
See All Locations (5)Dnipro, Ukraine
Viacheslava Lypynskoho St, 4
Dnipro, Ukraine 4900031 - 40
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
15% Call Center Services65% Customer Service Outsourcing15% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
55% Answering services25% Inbound appointment scheduling20% Virtual receptionistSee all 46 projectsEverHelp specializes in Contact Center Services, providing comprehensive customer support through inbound and outbound call handling, telephonic support, and customer care services. Reviews consistently highlight their effective project management, adaptability, and ability to maintain brand identity, with 100% positive feedback regarding their responsiveness and structured approach. Approximately 80% of reviewers commend their pricing and cultural fit as deciding factors.
6 of 6 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Email API Solutions Company
5.0 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing Read moreWas this helpful?
Industry Experience
EverHelp has demonstrated strong expertise across various industries, notably in Software, Hospitality, Business Services, and Information Technology. Clients commend their responsive, structured support and ability to scale, resulting in improved customer satisfaction, reduced response times, and effective problem resolution. In the Software sector, they excelled at managing customer queries and optimizing workflows for affiliate platforms and marketplaces. In Hospitality, they maintained personalized service while enhancing operational efficiency. Overall, EverHelp's strengths lie in their adaptability and customer-centric approach, making them a suitable partner for businesses seeking scalable support solutions.
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Consumer products & services Retail Other industries Information technology Advertising & marketing Design Education Financial services Telecommunications Social Networking Arts, entertainment & music Business services Other Industry Hospitality & leisure SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback consistently highlights EverHelp's competitive pricing and exceptional value for money. Multiple reviewers noted that their pricing fit within budget while delivering significant improvements in customer support efficiency and satisfaction. One client emphasized the 'good value for cost,' while another mentioned how EverHelp's services allowed their team to scale affordably. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of EverHelp's offerings, making them a preferred choice for various businesses.Was this helpful?
See All Locations (1)Kyiv, Ukraine
Kyrylivska Street 40
Kyiv, Ukraine 02000251 - 300
+380990060342
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
15% Call Center Services50% Customer Service Outsourcing25% Back Office Outsourcing +110% HR OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 40 projectsLimTC is a comprehensive Contact Center Services provider specializing in Customer Support Services, inbound and outbound call handling, and telephonic support. Reviews highlight their professionalism and ability to significantly improve KPIs, such as reducing onboarding time by 40% and increasing customer satisfaction scores. Notably, 100% of reviewers were impressed by LimTC's adaptability and successful project management.
Reviews mention Collaborative
The feedback regarding LimTC highlights a strong sentiment of collaboration. Clients praised the seamless integration of LimTC's team with their own, describing the workflow as 'perfect harmony.' One client specifically noted the commitment of LimTC's team and Anton's hands-on involvement, which fostered a collaborative environment. Overall, the reviews reflect a positive sentiment towards LimTC's collaborative efforts, resulting in higher client satisfaction and successful project outcomes.-
Customer Support for Construction Consulting Company
5.0 Jan 10, 2020Their workflow was seamless and synced from the beginning. Not only did LimTC team do their job well, they integrated with my company and team as if to say we were 1 and the same. Perfect Harmony!
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10 of 11 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for IT Company
5.0 — LimTC provides call center services for an IT company. The team is responsible for collecting phone interviews for the client's enterprise technology review efforts. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight LimTC's competitive pricing and strong value for money, noting that their budget-friendly rates align with the quality of service provided. One client emphasized that LimTC's pricing fit their budget while delivering great value, and another mentioned that despite initial concerns about costs, the ROI proved worthwhile. Overall, sentiment regarding cost-effectiveness is positive, with multiple reviews pointing to significant improvements and measurable outcomes that justify the investment.Was this helpful?
More responsive than most other service providers
Get in TouchLimTC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
30% Call Center Services20% Corporate Training & Coaching20% Customer Service Outsourcing +215% HR Outsourcing15% IT Managed ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 3 projectsGlobal Bilgi is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Centers, and Telemarketing Services. Reviews highlight their professionalism and strong performance in meeting key performance indicators, with one client noting a 20% revenue target exceedance. While their pricing is higher than competitors, 100% of reviewers value their service quality and transparency.
Reviews mention Professional
Global Bilgi has received highly positive feedback regarding their professionalism from clients. A chief commercial officer noted their effective communication and adherence to KPIs, stating, 'They were a very professional partner' and 'provided us with good results.' Despite being perceived as pricier than competitors, the overall sentiment highlights their commitment to delivering quality service, further solidifying their reputation as a reliable partner in the call center industry.-
Call Center Services for Telecom Service Provider
5.0 Apr 14, 2021They were a very professional partner. We had standard call center metrics that we tracked weekly, such as answer rate, retention rate, and more. They're very professional and were good at meeting KPIs.
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2 of 2 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Telecom Service Provider
5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read moreWas this helpful?
Industry Experience
Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.Was this helpful?
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$5,000+< $25 / hr50 - 249L'viv, Ukraine
Services provided
20% Call Center Services40% Back Office Outsourcing25% Customer Service Outsourcing +115% Public RelationsFocus Areas
100% Answering servicesSee all 10 projectsBPO Nextdoor is a company that provides Contact Center Services, specializing in Customer Support Services and lead generation. Feedback indicates high satisfaction rates, with reviewers highlighting their reliability, responsiveness, and quality service. Notably, 100% of reviewers praised their project management and communication, while many emphasized their flexibility and professionalism. Clients value their precise service delivery and effective telephonic support, making them a trusted partner.
Reviews mention Puts the customer first
BPO Nextdoor is highly regarded for prioritizing customer needs, as evidenced by their flexibility and willingness to start the partnership gradually. A client noted their impressive responsiveness, stating, 'There is no-
BPO Support for Web Dev & Maintenance Company
5.0 May 9, 2022To be honest after the russian attack on ukraine I was more than impressed how BPO Nextdoor did everything to secure a location in poland to evacuate all employes in case hey have to leave leviv. Even when their country was attacked, there was no dwntThere is no "sorry, we can´t do that". Working with BPO Nextdoor almost feels like working with a colleague.
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4 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for Packaging Solution Company
5.0 — A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list. Read moreWas this helpful?
Industry Experience
BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
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Media Software Manufacturing IT Services Advertising & marketing Healthcare RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Zhytomyr, Ukraine
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingFocus Areas
10% Answering services75% Inbound appointment scheduling15% Virtual receptionistSee all 79 projectsDMT Business Development is a proficient lead generation and sales pipeline expansion company. They excel in outbound lead generation and customer support services, consistently delivering positive outcomes such as booking numerous qualified meetings. Approximately 95% of reviews commend their clear communication, adaptability, and personalized approach, underscoring their effectiveness in generating high-quality leads.
1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
DMT Business Development received positive feedback overall, with 90% of clients expressing satisfaction with their answering services. Clients highlighted the company's strong communication skills and efficient handling of incoming calls, noting a 10 potential partner discovery rate monthly. The majority praised their timely project delivery and responsiveness, while 10% suggested improvements in call tools for better real-time data access. Overall, the sentiment reflects DMT's expertise and effective impact in meeting client needs.
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23 of 23 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 23 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for UX/UI Design Agency
5.0 — DMT Business Development was hired by a UX/UI design agency to provide lead generation services. The team focused on scheduling meetings with qualified prospects. Read moreWas this helpful?
Industry Experience
DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors.
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Software IT Services Other Industry Consulting Beauty & Cosmetics Design Environmental Services Human Resources Agriculture Healthcare Chemicals & Biotechnology Construction Motion Pictures & Film Advertising & marketing Information technology Media Financial services Business servicesWas this helpful?
See All Locations (4)Zhytomyr, Ukraine
Skorulskoho lane, 5
Zhytomyr, Ukraine 1000141 - 49
+380978631266
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$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Services provided
20% Call Center Services50% Customer Service Outsourcing20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesSee all 9 projectsGotYourBack Support is a customer service outsourcing company, providing skilled support agents to address client needs across various industries. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting the team’s professionalism and cultural alignment. Their services consistently enhance customer satisfaction scores and operational efficiency, showcasing their strong adaptability and dedication to client success.
Reviews mention Communicative
Clients have expressed high satisfaction with GotYourBack Support's communication and responsiveness. For instance, the COO of Zipify noted that communication is proactive and requests are handled quickly, while the CMO of Gismart highlighted the team's responsiveness and professionalism in managing inquiries. Overall, feedback reflects a strong sentiment of appreciation for the company's communicative approach, with no areas for improvement identified in this regard.-
Support & Sales Outsourcing for Wellness App Developer
5.0 May 23, 2023The project manager from GYBS was highly effective in managing the project and communicating with our team. They provided regular updates and feedback, and were always available to address any concerns or issues that arose.
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Customer Service Outsourcing for Software Development Co
5.0 Sep 22, 2025They are managing projects and initiatives very effectively. Communication is proactive, requests are handled quickly, and everything is delivered on time. They remain responsive to our needs and consistently provide a high-level service.
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2 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for GotYourBack Support highlight their effectiveness in providing trained support agents, consistently achieving high Customer Satisfaction (CSAT) scores. Clients, including Boom Beauty and Zipify, praised their professionalism, timely responses, and alignment with brand values. Notably, Boom Beauty reported a significant reduction in support costs while maintaining service quality. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and no notable areas for improvement identified.Was this helpful?
Industry Experience
GotYourBack Support has demonstrated expertise across various industries, including eCommerce, Software, Gaming, IT Services, and Beauty. Clients commend their responsiveness, professionalism, and ability to maintain high customer satisfaction scores. In eCommerce and Beauty, they excelled in managing customer inquiries and support systems, while in Software and IT Services, their impact on operational efficiency and sales processes was noteworthy. Overall, sentiment is overwhelmingly positive, indicating strong alignment with diverse industry needs.
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Software Gaming IT Services eCommerce BeautyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight GotYourBack Support's excellent value for money, noting that their pricing aligns well with project budgets while delivering high-quality service. For instance, the CMO of Gismart mentioned that their selection was influenced by 'great value for cost', while the COO of Zipify emphasized consistent high CSAT scores and reduced support costs. Overall, feedback reflects strong satisfaction with the company's pricing relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
25% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 6 projectsIntellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.
Reviews mention Dedicated
The sentiment regarding Intellink's dedication is overwhelmingly positive. A client noted that Intellink 'delivered what they promised' and emphasized their eagerness and commitment to projects. The project manager's effective communication was highlighted as a significant asset, making collaboration seamless. Furthermore, the client appreciated their diligence and quick execution of tasks, indicating that Intellink's dedication significantly contributed to the project's success.-
Data Annotation for Business Intelligence Solution Provider
5.0 Nov 5, 2020Intellink is a young company that’s hungry for new projects. They try to perform their very best and are dedicated to their work. Our teams communicated via phone, Messenger, and email.
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Industry Experience
Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
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IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare ResearchWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.Was this helpful?
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Undisclosed< $25 / hr10 - 49Kharkiv, Ukraine
Services provided
15% Call Center Services15% Accounting15% Back Office Outsourcing +415% Blockchain15% Customer Service Outsourcing15% IT Strategy Consulting10% RecruitingFocus Areas
100% Answering servicesSee all 2 projectsMoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.
Reviews mention Proactive
Clients have expressed high satisfaction with MoveUp Solutions' proactive approach, highlighting their ability to quickly adapt to changing circumstances. One client noted their positive attitude and valuable suggestions for procedural improvements, emphasizing that this responsiveness significantly contributes to business progress. Overall, the sentiment reflects a strong appreciation for their proactive engagement and consistent high-level service, reinforcing their reputation as a reliable partner.-
Customer Support for Lithuanian Digital Agency
5.0 Jul 12, 2018We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. Their attention to detail and consistent high-level service enables us to move the business forward.
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Industry Experience
MoveUp Solutions has received positive feedback across the Advertising & Marketing and Education industries. Clients praised their effective customer support and adaptability in marketing campaigns. In the education sector, they facilitated international presence and website development, demonstrating strong communication and web design skills. Overall, the sentiment highlights MoveUp's expertise in enhancing global outreach and operational efficiency, making them a suitable partner for organizations seeking growth in these areas.
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Advertising & marketing EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with MoveUp Solutions' cost-effectiveness and overall value. One reviewer noted their 'great final proposal' and effective partnership, highlighting their quick adjustments and valuable suggestions. Another client praised their responsiveness and the impact of their services on expanding global presence. Overall, feedback indicates that MoveUp Solutions provides a high return on investment, with no reported areas for improvement regarding cost or service quality.Was this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
50% Call Center Services10% Customer Service Outsourcing10% Direct Marketing +310% Event Marketing10% Market Research10% Public RelationsFocus Areas
100% Answering servicesCATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
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$1,000+< $25 / hr50 - 249Kharkiv, Ukraine
Services provided
60% Call Center Services30% Sales Outsourcing10% Customer Service OutsourcingFocus Areas
80% Answering services20% Virtual receptionistOnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing.
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Undisclosed< $25 / hr50 - 249Chervonohrad, Ukraine
Services provided
45% Call Center Services35% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
100% Answering servicesGraf Call Center is a midsize answering service company established in 2008. Their team offers Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistAdelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Kyiv, Ukraine
Services provided
60% Call Center Services20% Back Office Outsourcing20% Sales OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingProfcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Kyiv, Ukraine
Services provided
100% Call Center ServicesFocus Areas
25% Answering services40% Inbound appointment scheduling35% Virtual receptionistICC is a call center service. They are located in Kyiv, Ukraine. Their team offers Call Center Services.
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$1,000+< $25 / hr10 - 49Dnipro, Ukraine
Services provided
14% Call Center Services35% Customer Service Outsourcing21% Back Office Outsourcing +220% IT Managed Services10% IT Staff AugmentationFocus Areas
100% Answering servicesShift-Arts, a Customer Service Outsourcing company, was founded in 2015. The small team offers Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
15% Call Center Services40% IT Managed Services25% Customer Service Outsourcing +210% Back Office Outsourcing10% Sales OutsourcingFocus Areas
75% Answering services25% Virtual receptionistEnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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$5,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Services provided
80% Call Center Services4% Business Consulting4% IT Strategy Consulting +62% CRM Consulting and SI2% Custom Software Development2% E-Commerce Development2% IoT Development2% Unified Communications Consulting & SI2% Web DevelopmentFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingEstablished in 2008, CallWay Ukraine is a small Kyiv, Ukraine-based call center service. Their services include Call Center Services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Services provided
10% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +615% IT Staff Augmentation10% HR Consulting10% IT Managed Services10% Market Research5% Other IT Consulting and SI5% Other MarketingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingBased in Kyiv, Ukraine, Mobilunity BPO is a Back Office Outsourcing company. Launched in 2010, the team provides Back Office Outsourcing and IT staff augmentation.
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$1,000+< $25 / hr1,000 - 9,999Khmel'nyts'kyi, Ukraine
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
57% Answering services29% Inbound appointment scheduling14% Virtual receptionistSee all 8 projectsA.R.C.E. Contact Center is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center support. Reviews highlight their cost-effectiveness, timely support, and impressive flexibility, with 100% satisfaction reported by at least one client. Over 70% of clients preferred their telephonic support solutions, underscoring their strong customer care services. However, some feedback suggests improvement in English proficiency could enhance service quality further.
Reviews mention Flexible
Clients have consistently praised A.R.C.E. Call Center for their exceptional flexibility in adapting to changing demands. A notable instance includes their ability to manage a tenfold increase in call volumes during the onset of the war in Ukraine, while still providing 24/7 customer service. This adaptability has been crucial in maintaining service levels, even amidst challenging circumstances. Overall, the sentiment regarding their flexibility is overwhelmingly positive, highlighting their responsiveness and capability to meet client needs.-
Customer Support for Community-Based Travel Network
5.0 Dec 22, 2022The most impressive and simultaneously unique is A.R.C.E. Call Center flexibility. We were impressed when they successfully managed their performance when the incoming volumes drastically increased after Covid-19 began. Also, A.R.C.E. successfully managed the x10 volumes increased in Feb 2022 after the war begun in Ukraine. Despite the obstacles and dangerous situation in Ukraine, they ensured 24/7 customer service for our passengers.
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4 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Visa Outsourcing Company
5.0 — A.R.C.E. Call Center provides call center support for a visa outsourcing company. They're tasked with providing call, email, and chat support to customers. Read moreWas this helpful?
Industry Experience
A.R.C.E. Contact Center demonstrates strong expertise across diverse industries, including Gaming, IT Services, Financial Services, and Transportation. Clients appreciate their multilingual support, reliability, and flexibility, particularly in high-pressure situations like the pandemic and geopolitical crises. Positive feedback highlights their ability to fulfill complex project requirements, achieve high KPIs, and maintain timely communication. Potential clients in these sectors can expect a dedicated partner with a proven track record of delivering quality customer support and tailored solutions.
Read All ReviewsSelect Industry to see insights
Gaming IT Services Financial services TransportationWas this helpful?
View projects from:
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UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Services provided
10% Call Center Services10% Blockchain Marketing10% Customer Service Outsourcing +710% Cybersecurity10% Direct Marketing10% Ecommerce Marketing10% Email Marketing10% IT Managed Services10% Other Marketing10% Robotics Process AutomationFocus Areas
50% Answering services50% Virtual receptionistSee all 2 projectsBSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 1 projectsZenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,
Read more -
UndisclosedUndisclosed10 - 49L'viv, Ukraine
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
70% Answering services30% Virtual receptionistCSL - Customer Support Lviv is a small call center in L'viv, Ukraine. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Kyiv, Ukraine
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
70% Answering services30% Virtual receptionistBased in Kyiv, Ukraine, Bird Service Company is a small call center. The team provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Ivano-Frankivs'k, Ukraine
Services provided
20% Call Center Services50% Customer Service Outsourcing20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
65% Answering services30% Inbound appointment scheduling5% Virtual receptionistAmevalue is a Customer Service Outsourcing company. They are based in Ivano-Frankivs'k, Ukraine. Their team focuses on Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249L'viv, Ukraine
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
60% Answering services40% Virtual receptionistMSV Multicall is a telephone answering service. The L'viv, Ukraine-based company was launched in 2004. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Kharkiv, Ukraine
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistAdelina Call Center is an answering service company. The team is located in Kharkiv, Ukraine, and their services include Call Center Services.
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$5,000+< $25 / hr10 - 49Kyiv, Ukraine
Services provided
15% Call Center Services25% Application Management & Support25% Content Marketing +225% Customer Service Outsourcing10% Social Media MarketingFocus Areas
45% Answering services45% Inbound appointment scheduling10% Virtual receptionistIn Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support.
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$1,000+< $25 / hr250 - 999L'viv, Ukraine
Services provided
37% Call Center Services25% Back Office Outsourcing13% Customer Service Outsourcing +213% HR Outsourcing12% RecruitingFocus Areas
100% Answering servicesSee all 1 projectsMulti-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
Read moreSee All Locations (5)L'viv, Ukraine
б, Horodotska St, 226, Lviv Oblast, Ukraina,
L'viv, Ukraine 7900041 - 49
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UndisclosedUndisclosed10 - 49Kharkiv, Ukraine
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesCampana Call Center is a Kharkiv, Ukraine-based answering service company. They focus on Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Kharkiv, Ukraine
Services provided
25% Call Center Services50% Translation25% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingDealist Solutions is a Translation company. Based in Kharkiv, Ukraine, their team focuses on Translation and Call Center Services.
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
30% Call Center Services30% Customer Service Outsourcing15% IT Managed Services +310% Back Office Outsourcing10% Staffing5% Recruitment Process OutsourcingFocus Areas
75% Answering services25% Inbound appointment schedulingEuroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Kyiv, Ukraine
21 Tatarska Street
Kyiv, Ukraine 041071
+40 317 305 000
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List of the Top 9 Ukraine Answering Services Companies
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$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services100% Answering services70% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
30.9/40.015.6/20 Reviews5.7/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$5,000+< $25 / hr50 - 249L'viv, Ukraine
Ability to deliver
31.9/40.016.2/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.6/40.020/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
10% Call Center Services10% Answering services90% Other -
$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Ability to deliver
29.2/40.016.8/20 Reviews7.2/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$5,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
27.4/40.020/20 Reviews1.4/10 Clients & Experience5.9/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
30.5/40.016.2/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services33% Answering services75% Other -
Undisclosed< $25 / hr10 - 49Las Vegas, NV
Ability to deliver
23.5/40.016.2/20 Reviews2.4/10 Clients & Experience4.9/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$1,000+< $25 / hr50 - 249Kharkiv, Ukraine
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
60% Call Center Services80% Answering services40% Other -
Undisclosed< $25 / hr50 - 249Chervonohrad, Ukraine
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
45% Call Center Services100% Answering services55% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Call Center Services50% Answering services30% Other -
$1,000+< $25 / hr10 - 49Kyiv, Ukraine
Ability to deliver
7.2/40.00/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
60% Call Center Services30% Answering services40% Other -
UndisclosedUndisclosed2 - 9Kyiv, Ukraine
Ability to deliver
7.4/40.00/20 Reviews2.1/10 Clients & Experience5.4/10 Market PresenceService focus
100% Call Center Services25% Answering services -
$1,000+< $25 / hr10 - 49Dnipro, Ukraine
Ability to deliver
5.2/40.00/20 Reviews0.6/10 Clients & Experience4.6/10 Market PresenceService focus
14% Call Center Services100% Answering services86% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Call Center Services75% Answering services85% Other -
$5,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
80% Call Center Services35% Answering services20% Other -
UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Ability to deliver
7.8/40.00/20 Reviews0.7/10 Clients & Experience7.1/10 Market PresenceService focus
10% Call Center Services35% Answering services90% Other -
$1,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services57% Answering services30% Other -
UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services35% Answering services75% Other -
UndisclosedUndisclosed10 - 49L'viv, Ukraine
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services70% Answering services30% Other -
UndisclosedUndisclosed10 - 49Kyiv, Ukraine
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services70% Answering services40% Other
Latest Answering Services Articles
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