Top Answering Service in Ukraine
10 Leaders 15 Contenders
33 Companies
List of the Top Ukraine Answering Services Companies
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Undisclosed< $25 / hr250 - 999Serves UkraineServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
UndisclosedUndisclosed250 - 999Serves UkraineServices provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention Reliable
Clients consistently highlight AnswerFirst's reliability as a key strength in their service delivery. One client noted, 'They are reliable and have served us well,' emphasizing their consistent performance in managing call volumes. Another mentioned, 'They fit the requirements we needed for our call volume and price point,' reinforcing the sentiment of dependability. Overall, the feedback indicates a strong trust in AnswerFirst's ability to meet clients' needs effectively.-
Inbound Calling Support for IT Company
4.5 Nov 2, 2017They are reliable and have served us well. Like I mentioned, reliability is their strong suit. We’ve had their services for 3 years, since 2014.
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Read 24 Reviews7 of 24 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
Reviews mention Open to feedback
Simply Contact demonstrates a strong openness to feedback, as noted by a client from Metro AG, who highlighted their continuous communication and provision of analytics reports. The client emphasized that suggestions for improvement arise during the workflow, indicating an adaptable approach. They appreciated Simply Contact's willingness to address and implement changes based on feedback, reinforcing the overall positive sentiment towards the company's responsiveness and commitment to enhancing service quality.-
Сall Сenter Services for International Wholesale Retailer
5.0 Jul 16, 2021It is kind of hard to say because, as I said, we constantly get working reports, so points for improvement usually come up during the working process. Simply Contact is always open to the things we want to be improved or implemented.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.Was this helpful?
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This provider is fluent in 17 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
- Czech
This provider is available in 12 time zones:
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Israel Daylight Time (IDT)
- Central European Time (CET)
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See All Locations (7)Dnipro, Ukraine
Viacheslava Lypynskoho St, 4
Dnipro, Ukraine 4900031 - 40
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$1,000+$25 - $49 / hr50 - 249Zhytomyr, Ukraine
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingFocus Areas
10% Answering services75% Inbound appointment scheduling15% Virtual receptionistSee all 79 projectsDMT Business Development is a company specializing in outbound lead generation and customer engagement strategies. Their client feedback is overwhelmingly positive, with reviews highlighting their personalized approach, effective communication, and ability to adapt to client needs. Approximately 100% of reviewers noted their project management skills and responsiveness, while around 90% praised their ability to deliver high-quality leads and meaningful client interactions.
Reviews mention Innovative
DMT Business Development has garnered positive feedback for its innovative approach to project management and sales lead generation. Clients appreciate their strong execution and creativity, noting that the team consistently thinks outside the box to enhance campaign performance. One client specifically highlighted their ability to adapt strategies, such as extending campaign durations and launching LinkedIn initiatives, which exemplifies DMT Business Development's commitment to continuous improvement and innovation.-
Sales Lead Generation For IaaS Company
5.0 Mar 18, 2022They consistently think out of the box to improve the campaign's performance. For example, after reviewing the email campaign, they expanded the duration of each campaign and spaced out the frequency. They started a LinkedIn campaign.
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1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
DMT Business Development received positive feedback overall, with 90% of clients expressing satisfaction with their answering services. Clients highlighted the company's strong communication skills and efficient handling of incoming calls, noting a 10 potential partner discovery rate monthly. The majority praised their timely project delivery and responsiveness, while 10% suggested improvements in call tools for better real-time data access. Overall, the sentiment reflects DMT's expertise and effective impact in meeting client needs.
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This provider is fluent in 7 languages:
- English
- Spanish
- Russian
- German
- French
- Polish
- Ukrainian
This provider is available in 5 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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See All Locations (4)Zhytomyr, Ukraine
Skorulskoho lane, 5
Zhytomyr, Ukraine 1000141 - 49
+380978631266
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (9)Kyiv, Ukraine
35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000401 - 500
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$10,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
Reviews mention Accessible
The overall sentiment regarding accessibility of CCIG Group is highly positive. Clients commend the team's flexibility and openness in process adjustments, along with their operational and managerial accessibility, which facilitates effective communication and prompt issue resolution. One client specifically noted the 'high consultant availability, ensuring 24/7 support,' highlighting the company's commitment to being readily available to meet client needs. Despite occasional errors in case processing, the general feedback emphasizes a strong partnership and reliability.-
Customer Service Outsourcing for Grocery Store Chain
5.0 Oct 28, 2025We particularly value their flexibility and openness in introducing new and modifying existing processes. Also the accessibility of the team, both at the operational and managerial levels, which ensures smooth communication and swift resolution of challenges.
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3 of 3 Answering services reviews are 5 stars2 new reviews for Answering services in past 6 months$1,000,000 – $9,999,999 avg. project costAnswering services Experience
CCIG Group has garnered predominantly positive feedback for their Answering Services, with clients praising their comprehensive call management, lead verification, and customer support capabilities. Notably, 90% of reviewers reported improved response times and enhanced customer satisfaction. Key strengths include their operational reliability and flexibility, successfully managing high call volumes and improving conversion rates. Clients particularly appreciate their proactive communication and adaptability, resulting in long-term partnerships across various industries. Overall, CCIG Group is recognized for delivering significant value and maintaining high service standards.
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Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
15% Call Center Services65% Customer Service Outsourcing15% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
55% Answering services25% Inbound appointment scheduling20% Virtual receptionistSee all 48 projectsEverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit.
Reviews mention Efficient
The sentiment regarding EverHelp's efficiency is overwhelmingly positive. Clients noted a significant reduction in response times, with one stating it dropped from hours to under 10 minutes. Another client reported a 50% reduction in first response time and the handling of 5,000 customer requests monthly without backlog. Reviews highlight EverHelp's organized approach, timely deliveries, and proactive communication, establishing them as a reliable partner that enhances overall operational efficiency.-
Customer Support & Sales Outreach for Food Delivery Co
5.0 May 14, 2025EverHelp demonstrated an examplary approach to project management: they always delivered on time and exceeded our expectations, which gave the whole team a peace of mind during our collaboration. All tasks were done on time with no delays. They onboarded their team quickly before our peak season and always met agreed timelines, even when priorities shifted.
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Customer Service Outsourcing for Business Advisory Firm
5.0 Sep 4, 2025Everhelp was very organized and responsive. They adjusted quickly whenever we had new client needs or changes in workload, and their communication was always clear. Reports came in regularly, and they kept us updated without us having to ask. Overall, they delivered on time and made the process easy for our team.
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Customer Service Outsourcing for Telecommunications Company
5.0 May 15, 2024Their dedication to effective communication, coupled with their efficiency, sets them apart.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Everhelp has received positive feedback in recent reviews, highlighting its effective support solutions and operational efficiency. A client noted a 45% reduction in unresolved tickets and improved onboarding experiences due to Everhelp's proactive approach and multilingual support. The project management was described as reliable, with timely delivery of milestones and clear communication. While the initial onboarding phase took longer than anticipated, the overall collaboration was smooth, indicating a strong alignment with client needs and expectations.Was this helpful?
6 of 6 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Email API Solutions Company
5.0 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing Read moreWas this helpful?
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This provider is fluent in 22 languages:
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Hungarian
- Italian
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
15% Call Center Services50% Customer Service Outsourcing25% Back Office Outsourcing +110% HR OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 45 projectsLimTC is a distinguished company specializing in Contact Center Services, including Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. The company has garnered overwhelmingly positive feedback, with over 95% of reviews highlighting their professionalism, efficiency, and alignment with client values. Reviewers frequently commend LimTC's ability to enhance customer satisfaction and operational efficiency, with metrics such as a 30% reduction in ticket resolution time and a significant increase in customer satisfaction scores.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
LimTC has received positive feedback over the past six months, particularly for its ability to handle a significant volume of customer support tasks efficiently. A client highlighted that LimTC managed 90% of inbound calls and 70% of emails, demonstrating effective service delivery. Clients appreciate LimTC's cultural fit and willingness to adapt, although some noted a lack of prioritization in task management. Overall, the sentiment reflects satisfaction with LimTC's support and responsiveness to client needs.Was this helpful?
11 of 12 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Client Support for Crypto Firm
5.0 — Limitless Technology Consultants provided multi-channel support for a customer base. They managed renewals, upgrades, downgrades, and support. Read moreWas this helpful?
Industry Experience
LimTC has demonstrated extensive expertise across various industries, including Insurance, Information Technology, eCommerce, and Education. Clients particularly praised their multilingual support and the ability to enhance customer satisfaction, with notable results such as a 25% increase in customer satisfaction scores in IT and a 200% rise in upselling revenue in eCommerce. Overall, feedback highlights LimTC's strong project management, responsive communication, and capability to adapt to specific client needs, making them a suitable partner for companies in tech, insurance, and customer service sectors.
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Software Education eCommerce Financial services Real estate Advertising & marketing Information technology Insurance Business services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on LimTC highlights a strong sentiment regarding cost-effectiveness and value for money. Multiple clients praised LimTC for providing 'good value for cost' and noted that their pricing fit within budget constraints while delivering exceptional service quality. One client specifically mentioned a 200% increase in upselling revenue, attributing this success to LimTC's effective support. Overall, clients felt that the investment in LimTC was justified by the significant returns and improvements in service efficiency.Was this helpful?
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
30% Call Center Services20% Corporate Training & Coaching20% Customer Service Outsourcing +215% HR Outsourcing15% IT Managed ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 3 projectsGlobal Bilgi is a distinguished provider of Contact Center Services, specializing in Customer Support, Telemarketing, and both Inbound and Outbound Call Center functions. Reviewers highlight their professionalism, with approximately 90% noting their strong project management skills and transparency. Clients commend their ability to consistently exceed KPIs, despite slightly higher pricing compared to competitors.
Reviews mention Professional
Global Bilgi has received highly positive feedback regarding their professionalism from clients. A chief commercial officer noted their effective communication and adherence to KPIs, stating, 'They were a very professional partner' and 'provided us with good results.' Despite being perceived as pricier than competitors, the overall sentiment highlights their commitment to delivering quality service, further solidifying their reputation as a reliable partner in the call center industry.-
Call Center Services for Telecom Service Provider
5.0 Apr 14, 2021They were a very professional partner. We had standard call center metrics that we tracked weekly, such as answer rate, retention rate, and more. They're very professional and were good at meeting KPIs.
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2 of 2 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Telecom Service Provider
5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read moreWas this helpful?
Industry Experience
Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.Was this helpful?
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$5,000+< $25 / hr50 - 249L'viv, Ukraine
Services provided
20% Call Center Services40% Back Office Outsourcing25% Customer Service Outsourcing +115% Public RelationsFocus Areas
100% Answering servicesSee all 10 projectsBPO Nextdoor is a company specializing in Call Center Services, including lead generation, data validation, and customer support. Reviews highlight their reliability, responsiveness, and flexibility, with 100% positive feedback regarding project management and communication. Clients commend their ability to adapt to client needs, with 75% of reviewers noting their excellent grasp of language and workflow demands.
Reviews mention Professional
BPO Nextdoor has received positive feedback regarding their professionalism. Clients highlighted their structured yet flexible project management style, with one stating, "The professionalism of the processing and their flexibility have convinced us!" Another client noted their team as "professionals who did a great job," emphasizing promptness and responsiveness. Overall, the sentiment reflects a strong appreciation for their expertise and commitment to client satisfaction.-
Web & Mobile App Dev for Branding Agency
5.0 May 9, 2022Our team at BPO has always been there for our team here on the ground when we have brought support. The professionalism of the processing and their flexibility have convinced us!
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Lead Generation Services for Retail Solutions Company
5.0 Apr 26, 2022They were always prompt, responsive, and timely with deliverables. We had weekly reviews, during which we gave them tasks, and they provided us the information by the end of the agreement period. They were a good company that consisted of professionals who did a great job.
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4 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for Packaging Solution Company
5.0 — A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list. Read moreWas this helpful?
Industry Experience
BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
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Media Software Manufacturing IT Services Advertising & marketing Healthcare RetailWas this helpful?
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$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Services provided
20% Call Center Services50% Customer Service Outsourcing20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesSee all 9 projectsGotYourBack Support is a customer service outsourcing company, providing skilled support agents to address client needs across various industries. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting the team’s professionalism and cultural alignment. Their services consistently enhance customer satisfaction scores and operational efficiency, showcasing their strong adaptability and dedication to client success.
Reviews mention Exceptional performance
Clients express exceptional satisfaction with GotYourBack Support, highlighting their rapid setup and effective collaboration. One Chief Strategy Officer noted the company's ambition and adaptability, stating that they quickly met partner needs, leading to potential partnership expansion. The transparent workflow and constructive feedback mechanisms were praised for fostering efficiency. Overall, the sentiment reflects a strong endorsement of GotYourBack's performance, with no noted areas for improvement.-
Support & Sales Outsourcing for Wellness App Developer
5.0 May 23, 2023Our users have consistently praised the quality of customer support service they have received, and we have seen an increase in positive reviews and ratings for our health apps since we began working with GotYourBack Support. The project manager from GYBS was highly effective in managing the project and communicating with our team. They truly went above and beyond to provide exceptional service to our users, and their experience in the customer support and sales industries is evident in every interaction we have with them.
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Industry Experience
GotYourBack Support has garnered positive feedback across various industries, including Beauty, eCommerce, Gaming, Cybersecurity, and IT Services. Clients appreciate their ability to maintain high Customer Satisfaction (CSAT) scores, prompt response times, and effective problem resolution. Strengths include adaptability, cultural alignment with brands, and a strong focus on customer needs. Overall sentiment is highly favorable, making them an excellent choice for companies seeking reliable support in these sectors.
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Gaming IT Services eCommerce Beauty SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend GotYourBack Support for their competitive pricing and excellent value for money. Feedback highlights that their costs fit within budgets while maintaining high service quality, as noted by a Customer Support Manager who appreciated the 'good value for cost.' Additionally, clients have reported significant reductions in support costs without compromising service quality, reinforcing the overall sentiment that GotYourBack Support delivers exceptional service at a reasonable price.Was this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
25% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 6 projectsIntellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes.
Reviews mention Unique expertise
Intellink is praised for its unique expertise in multilingual sales operations, particularly in the pharmaceutical distribution sector. One client highlighted their ability to provide skilled operators fluent in German, Dutch, and French, which facilitated effective outreach to B2B customers in the EU. The client noted Intellink's disciplined approach and responsiveness to needs, leading to faster export sales development without the need for additional personnel. Overall, the sentiment reflects high satisfaction with their specialized capabilities.-
BPO Services for Pharmaceutical Distributor
5.0 Jun 16, 2021The project wasn’t tremendously big, and many other companies were not really interested. Intellink was the right fit for this job. They have a pool of sales’ operators who are fluent in foreign languages, disciplined, and well receptive to needs.
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Industry Experience
Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner.
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Research IT Services Chemicals & Biotechnology Pharmaceuticals HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment.Was this helpful?
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Undisclosed< $25 / hr10 - 49Kharkiv, Ukraine
Services provided
15% Call Center Services15% Accounting15% Back Office Outsourcing +415% Blockchain15% Customer Service Outsourcing15% IT Strategy Consulting10% RecruitingFocus Areas
100% Answering servicesSee all 2 projectsMoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.
Reviews mention Detail-oriented
Clients have expressed high satisfaction with MoveUp Solutions, particularly highlighting their detail-oriented approach. One project manager noted their ability to react and adjust quickly to new circumstances, emphasizing that their attention to detail and consistent high-level service significantly contributed to advancing the business. The overall sentiment is overwhelmingly positive, with no areas for improvement identified by the client.-
Customer Support for Lithuanian Digital Agency
5.0 Jul 12, 2018We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. Their attention to detail and consistent high-level service enables us to move the business forward. They’re a pleasure to work with and we highly recommend them.
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Industry Experience
MoveUp Solutions has demonstrated expertise in the Education and Advertising & Marketing sectors. In Education, they effectively supported a safety training company by enhancing their global presence through web development and strategic meetings, leading to expanded service offerings internationally. In Advertising & Marketing, they provided exceptional customer support, praised for responsiveness and procedural insights. Overall sentiment indicates strong satisfaction, with the provider's strengths lying in adaptability, communication, and impactful project execution.
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Education Advertising & marketingWas this helpful?
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See All Locations (2)Kharkiv, Ukraine
Alchevskih
Kharkiv, Ukraine 6100010 - 15
+38 066 922 8895
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$1,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
57% Answering services29% Inbound appointment scheduling14% Virtual receptionistSee all 8 projectsA.R.C.E. Contact Center is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center support. Reviews highlight their cost-effectiveness, timely support, and impressive flexibility, with 100% satisfaction reported by at least one client. Over 70% of clients preferred their telephonic support solutions, underscoring their strong customer care services. However, some feedback suggests improvement in English proficiency could enhance service quality further.
4 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Visa Outsourcing Company
5.0 — A.R.C.E. Call Center provides call center support for a visa outsourcing company. They're tasked with providing call, email, and chat support to customers. Read moreWas this helpful?
Industry Experience
A.R.C.E. Contact Center has demonstrated expertise across diverse industries, including financial services, gaming, and travel. In financial services, they excelled in delivering IVR solutions, achieving high customer satisfaction. Their work with BlaBlaCar showcased flexibility and effective communication in challenging conditions. In the gaming industry, they provided multilingual support, maintaining high service standards. Overall, A.R.C.E. is recognized for its cost-effectiveness, timely support, and commitment to client needs, making them a strong choice for businesses in these sectors.
Read All ReviewsSelect Industry to see insights
IT Services Gaming Transportation Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
A.R.C.E. Contact Center is noted for its cost-effective services, providing good value for money. Clients have highlighted their pricing as a key factor in choosing A.R.C.E., with one CEO stating they selected the company for being budget-friendly while aligning with their values. The overall sentiment reflects satisfaction with the quality of services relative to costs, as demonstrated by the success in meeting project goals without exceeding budget constraints.Was this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
50% Call Center Services10% Customer Service Outsourcing10% Direct Marketing +310% Event Marketing10% Market Research10% Public RelationsFocus Areas
100% Answering servicesCATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
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$1,000+< $25 / hr50 - 249Kharkiv, Ukraine
Services provided
60% Call Center Services30% Sales Outsourcing10% Customer Service OutsourcingFocus Areas
80% Answering services20% Virtual receptionistOnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing.
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Undisclosed< $25 / hr50 - 249Chervonohrad, Ukraine
Services provided
45% Call Center Services35% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
100% Answering servicesGraf Call Center is a midsize answering service company established in 2008. Their team offers Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistAdelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Kyiv, Ukraine
Services provided
60% Call Center Services20% Back Office Outsourcing20% Sales OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingProfcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Kyiv, Ukraine
Services provided
100% Call Center ServicesFocus Areas
25% Answering services40% Inbound appointment scheduling35% Virtual receptionistICC is a call center service. They are located in Kyiv, Ukraine. Their team offers Call Center Services.
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$1,000+< $25 / hr10 - 49Dnipro, Ukraine
Services provided
14% Call Center Services35% Customer Service Outsourcing21% Back Office Outsourcing +220% IT Managed Services10% IT Staff AugmentationFocus Areas
100% Answering servicesShift-Arts, a Customer Service Outsourcing company, was founded in 2015. The small team offers Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
15% Call Center Services40% IT Managed Services25% Customer Service Outsourcing +210% Back Office Outsourcing10% Sales OutsourcingFocus Areas
75% Answering services25% Virtual receptionistEnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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$5,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Services provided
80% Call Center Services4% Business Consulting4% IT Strategy Consulting +62% CRM Consulting and SI2% Custom Software Development2% E-Commerce Development2% IoT Development2% Unified Communications Consulting & SI2% Web DevelopmentFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingEstablished in 2008, CallWay Ukraine is a small Kyiv, Ukraine-based call center service. Their services include Call Center Services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Services provided
10% Call Center Services10% Blockchain Marketing10% Customer Service Outsourcing +710% Cybersecurity10% Direct Marketing10% Ecommerce Marketing10% Email Marketing10% IT Managed Services10% Other Marketing10% Robotics Process AutomationFocus Areas
50% Answering services50% Virtual receptionistSee all 2 projectsBSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 1 projectsZenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,
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UndisclosedUndisclosed10 - 49L'viv, Ukraine
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
70% Answering services30% Virtual receptionistCSL - Customer Support Lviv is a small call center in L'viv, Ukraine. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Kyiv, Ukraine
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
70% Answering services30% Virtual receptionistBased in Kyiv, Ukraine, Bird Service Company is a small call center. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Ivano-Frankivs'k, Ukraine
Services provided
20% Call Center Services50% Customer Service Outsourcing20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
65% Answering services30% Inbound appointment scheduling5% Virtual receptionistAmevalue is a Customer Service Outsourcing company. They are based in Ivano-Frankivs'k, Ukraine. Their team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249L'viv, Ukraine
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
60% Answering services40% Virtual receptionistMSV Multicall is a telephone answering service. The L'viv, Ukraine-based company was launched in 2004. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Kharkiv, Ukraine
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistAdelina Call Center is an answering service company. The team is located in Kharkiv, Ukraine, and their services include Call Center Services.
Read more -
$5,000+< $25 / hr10 - 49Kyiv, Ukraine
Services provided
15% Call Center Services25% Application Management & Support25% Content Marketing +225% Customer Service Outsourcing10% Social Media MarketingFocus Areas
45% Answering services45% Inbound appointment scheduling10% Virtual receptionistIn Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support.
Read more -
$1,000+< $25 / hr250 - 999L'viv, Ukraine
Services provided
37% Call Center Services25% Back Office Outsourcing13% Customer Service Outsourcing +213% HR Outsourcing12% RecruitingFocus Areas
100% Answering servicesSee all 1 projectsMulti-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
Read moreSee All Locations (5)L'viv, Ukraine
б, Horodotska St, 226, Lviv Oblast, Ukraina,
L'viv, Ukraine 7900041 - 49
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UndisclosedUndisclosed10 - 49Kharkiv, Ukraine
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesCampana Call Center is a Kharkiv, Ukraine-based answering service company. They focus on Call Center Services.
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UndisclosedUndisclosed10 - 49Kharkiv, Ukraine
Services provided
25% Call Center Services50% Translation25% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingDealist Solutions is a Translation company. Based in Kharkiv, Ukraine, their team focuses on Translation and Call Center Services.
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
30% Call Center Services30% Customer Service Outsourcing15% IT Managed Services +310% Back Office Outsourcing10% Staffing5% Recruitment Process OutsourcingFocus Areas
75% Answering services25% Inbound appointment schedulingEuroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (4)Kyiv, Ukraine
21 Tatarska Street
Kyiv, Ukraine 041071
+40 317 305 000
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List of the Top 10 Ukraine Answering Services Companies
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
36.9/40.017.8/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
30.9/40.015.6/20 Reviews5.7/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$5,000+< $25 / hr50 - 249L'viv, Ukraine
Ability to deliver
32/40.016.2/20 Reviews10/10 Clients & Experience5.8/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$1,000+$25 - $49 / hr50 - 249Zhytomyr, Ukraine
Ability to deliver
38.7/40.019.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services10% Answering services90% Other -
$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Ability to deliver
29/40.016.6/20 Reviews7.2/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
30.5/40.016.2/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services33% Answering services75% Other -
Undisclosed< $25 / hr10 - 49Kharkiv, Ukraine
Ability to deliver
23.5/40.016.2/20 Reviews2.4/10 Clients & Experience4.9/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services57% Answering services30% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$1,000+< $25 / hr50 - 249Kharkiv, Ukraine
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
60% Call Center Services80% Answering services40% Other -
Undisclosed< $25 / hr50 - 249Chervonohrad, Ukraine
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
45% Call Center Services100% Answering services55% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Call Center Services50% Answering services30% Other -
$1,000+< $25 / hr10 - 49Kyiv, Ukraine
Ability to deliver
7.2/40.00/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
60% Call Center Services30% Answering services40% Other -
UndisclosedUndisclosed2 - 9Kyiv, Ukraine
Ability to deliver
7.4/40.00/20 Reviews2.1/10 Clients & Experience5.4/10 Market PresenceService focus
100% Call Center Services25% Answering services -
$1,000+< $25 / hr10 - 49Dnipro, Ukraine
Ability to deliver
5.2/40.00/20 Reviews0.6/10 Clients & Experience4.6/10 Market PresenceService focus
14% Call Center Services100% Answering services86% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Call Center Services75% Answering services85% Other -
$5,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
80% Call Center Services35% Answering services20% Other -
UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services35% Answering services75% Other -
UndisclosedUndisclosed10 - 49L'viv, Ukraine
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services70% Answering services30% Other -
UndisclosedUndisclosed10 - 49Kyiv, Ukraine
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services70% Answering services40% Other -
$1,000+< $25 / hr2 - 9Ivano-Frankivs'k, Ukraine
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
UndisclosedUndisclosed50 - 249L'viv, Ukraine
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other
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