Top Call Center Services & Voice Services in Morocco
1 Leaders 15 Contenders
22 Companies
List of the Top Morocco Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves MoroccoServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves MoroccoServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves MoroccoServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
Reviews mention High-quality work
SupportYourApp consistently receives high praise for delivering high-quality work across various projects. Clients commend their operational excellence, customer-centric approach, and proactive communication. For instance, one client highlighted their ability to maintain high customer satisfaction and fast response times, while another remarked on the seamless integration and adaptability of SupportYourApp's team. Overall, the sentiment reflects strong client satisfaction, with several reviews noting no areas for improvement, emphasizing the company's commitment to quality and partnership.-
Call Center Services for B2C Software Solutions Company
5.0 Jan 17, 2023It is also seamless adding more consultants to our team and the team's ability to resolve tough cases and handle large ticket volumes is impressive.
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Call Center Services for Video Editing Platform
5.0 Oct 31, 2022Their loyalty and the way they not only maintain, but increase the quality of service through the years. We consider them an integral and organic part of our company.
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Customer Care Support for Marketing Agency
5.0 Feb 17, 2021They have also delivered on every expectation we had and were able to adjust their service in accordance with our requirements.
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Customer Support for Tech Startup
5.0 Nov 10, 2020They did a great job of spinning up quickly and owning the process. They integrated with our Slack fairly seamlessly and developed expertise in our product within the first few weeks.
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Answering Services for Software Dev Company
5.0 Nov 2, 2020Overall, the expectations for SupportYourApp's services were met by 110%.
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3 of 4 reviews are 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
SupportYourApp has received positive feedback in recent reviews, highlighting their effective project management and responsiveness. Clients praised their ability to enhance operational efficiency, with one noting a significant increase in ticket resolution from 15 to 40 per month. Another client emphasized the seamless integration of SupportYourApp's team, which allowed for a focused internal team. Overall sentiment reflects high satisfaction with their services, with no significant areas for improvement identified by clients.Was this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial servicesWas this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
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$25,000+< $25 / hr50 - 249Oulad Bouʼabid, Morocco
Services provided
30% Call Center Services55% Customer Service Outsourcing15% Back Office OutsourcingSee all 1 projectsCALLINNOV is a Contact Center Services company specializing in Outbound Call Center and Telemarketing Services. Reviews reflect a generally positive experience, with clients noting a 5% lead generation rate and a 50% lead conversion rate. Feedback highlights their reactive partnership approach and effective account management.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Headset Manufacturing Company
5.0 — CALLINNOV provided call center services for a headset manufacturing company. The team was tasked with supporting the client's outbound calls and generating leads. Read moreWas this helpful?
Industry Experience
CALLINNOV has demonstrated notable expertise in the manufacturing sector, particularly in headset manufacturing, where they successfully executed lead generation projects. Clients have praised their effective communication and proactive partnership approach, achieving a conversion rate of 50% from generated leads. Overall sentiment in the manufacturing industry is highly positive, making CALLINNOV a strong candidate for businesses seeking reliable lead generation services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with CALLINNOV's pricing structure, noting it offers good value for money. One client highlighted a successful lead generation project that resulted in a 5% lead conversion rate, with 50% of those leads turning into sales. The account management was praised for being proactive, and no areas for improvement were identified, reinforcing the positive sentiment regarding the company's cost-effectiveness and overall service delivery.Was this helpful?
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$1,000+Undisclosed2 - 9Casablanca, Morocco
Services provided
20% Call Center Services60% Sales Outsourcing20% Email MarketingMassiveLead is a Sales Outsourcing company. Established in 2023, their team focuses on Sales Outsourcing and Email Marketing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves MoroccoServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectsSixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.
Reviews mention Easy to work with
Clients consistently highlight that six eleven global services is easy to work with, noting their strong communication skills and responsiveness. One client emphasized the seamless collaboration, stating that six eleven's team is friendly and always available when needed, which fosters a productive working relationship. The ongoing engagement since 2013 further reflects the company's commitment to client satisfaction and adaptability, underscoring their reputation as a reliable partner.-
BPO Services for Telecommuniactions & IT Services Company
4.5 Feb 15, 2023Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses.
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1 of 3 reviews are 5 stars2 new reviews for Call Center Services servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
SixEleven Global Services and Solutions, Inc. has received positive feedback in recent reviews, highlighting their effective project management and responsiveness to client needs. Clients praised the company's ability to deliver timely and flexible outsourcing support, contributing to smooth business operations. Specific commendations included their adaptability to changing requirements and the quality of their recruitment and onboarding processes. Overall sentiment reflects satisfaction, with no significant areas for improvement noted by clients.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.Was this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999Serves MoroccoServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
Industry Experience
Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49Serves MoroccoServices provided
40% Call Center Services60% Sales OutsourcingSee all 22 projectsVirtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.
2 of 4 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Virtual Sales Limited has received positive feedback from clients over the past six months, highlighting their effective lead generation and appointment-setting services. Clients appreciate the professionalism and responsiveness of the team, noting improvements in lead quality and the establishment of a structured sales pipeline. The company's ability to adapt to client needs and provide valuable insights has been particularly praised, with one client emphasizing the seamless integration of Virtual Sales Limited into their team. Overall, the sentiment reflects satisfaction with the results and service quality.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Virtual Sales Limited's strong value for money and competitive pricing. Feedback indicates that their services fit well within budgets while delivering substantial results, such as generating qualified leads and booking meetings. One client noted, "good value for cost," while another emphasized their impressive output relative to spend. Overall, the sentiment is positive, with many clients expressing satisfaction with the return on investment and the quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchVirtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Rabat, Morocco
Services provided
45% Call Center Services20% Cloud Consulting & SI10% Back Office Outsourcing +4 services10% Customer Service Outsourcing5% BI & Big Data Consulting & SI5% CRM Consulting and SI5% Sales OutsourcingMarketing Call Center is a call center. They are based in Rabat, Morocco, and their services include Call Center Services and cloud consulting & SI.
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$1,000+$25 - $49 / hr10 - 49Dar-el-Beida, Morocco
Services provided
30% Call Center Services40% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Back Office OutsourcingAmana Connect is a small Customer Service Outsourcing company located in Dar-el-Beida, Morocco. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Tanger, Morocco
Services provided
50% Call Center Services50% Customer Service OutsourcingIn Tanger, Morocco, Zago Call center is a call center company and Customer Service Outsourcing company. They offer Call Center Services and Customer Service Outsourcing.
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$25,000+< $25 / hr50 - 249Casablanca, Morocco
Services provided
20% Call Center Services60% Customer Service Outsourcing20% Sales OutsourcingTalensia Group is a Casablanca, Morocco-based Customer Service Outsourcing company. Established in 2025, the team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Kénitra, Morocco
Services provided
45% Sales Outsourcing35% Back Office Outsourcing20% Customer Service OutsourcingLaunched in 2019, DIGISELL is a small Kénitra, Morocco-based Sales Outsourcing company. Their team offers Sales Outsourcing and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves MoroccoServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Timely
The overall sentiment regarding Valoris Center's timeliness is highly positive. Clients consistently praised their punctuality and reliability in delivering services on schedule. One client noted, 'Everything was very punctual, and the objectives were achieved within the agreed timeframe.' Another emphasized that Valoris 'consistently provided stable and reliable service, always delivering on time.' Overall, the feedback indicates that Valoris Center meets or exceeds clients' expectations for timely project management.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023We calibrate every two weeks where we discuss our achievements (based on KPIs & Customer Satisfaction Survey). We also solve the punctual issue that appears. Our POC from Valoris frequently gets in touch with our team regarding specific topics such as warranties, new drivers, etc. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Customer Service Outsourcing for Financial Services Company
5.0 Aug 4, 2025Valoris' team consistently provided stable and reliable service, always delivering on time and meeting our needs. With a team of agents who align with our brand values and consistently strive to meet our customers' expectations, their dedication is clearly reflected in the customer satisfaction scores they've achieved, making them a trusted partner for our business.
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Customer Service Outsourcing for Freight Transportation Co
5.0 Mar 27, 2026Everything was very punctual, and the objectives were achieved within the agreed timeframe. Excellent team.
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Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves MoroccoServices provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +2 services10% AI Agents10% HR OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
Reviews mention Exceptional performance
Clients consistently praise Assistring LLC for their exceptional performance, particularly highlighting their 24/7 customer support and effective communication strategies. One client noted a significant reduction in call drop rates from 40% to under 3%, while another emphasized the positive impact on revenue and customer satisfaction due to their dedicated service. The professionalism and responsiveness of Assistring's team have been repeatedly recognized, with clients expressing high levels of satisfaction and no areas for improvement identified.-
Customer Service Outsourcing for Restaurant & Events Company
5.0 Apr 5, 2026The team was very efficient, delivered everything on time, and was available around the clock to help us at all times, 365 days a year, even on Christmas Day. The standard of customer service support and the level of management they have in understanding the client's needs and implementing changes and improving services very quickly.
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More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
$1,000+< $25 / hr50 - 249Serves MoroccoServices provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.
Reviews mention Easy to work with
Clients consistently express that TECHSPEED INC is easy to work with, highlighting their responsive communication and adaptability. One client noted their 'high-touch approach' as a significant differentiator, emphasizing that they felt valued despite being a smaller client. Additionally, the client appreciated the weekly touchpoints and prompt responses, stating, 'It has been very easy to work with them.' Overall, the sentiment reflects a strong satisfaction with the collaborative nature of their partnership.-
Staff Augmentation for Fixed Cost Reduction Firm
4.5 Dec 6, 2022The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
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Back-Office Outsourcing for Needlework Shop
5.0 Aug 22, 2025We have a weekly video touchbase with them. They always respond quickly and pivot as needed. Not that I can think of. It has been very easy to work with them.
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Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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$10,000+< $25 / hr10 - 49Casablanca, Morocco
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Recruitment Process Outsourcing20% Sales OutsourcingMSS Connect is a Casablanca, Morocco-based call center company. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Casablanca, Morocco
Services provided
50% Call Center Services30% Customer Service Outsourcing20% Business ConsultingNewco , an answering service company, was launched in 2010. The team provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Casablanca, Morocco
NCC CASABLANCA 2, RUE ABOU ASSALT ANDALOUSSI, ANGLE BD BRAHIM ROUDANI, MAÂRIF
Casablanca, Morocco 2033041 - 49
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UndisclosedUndisclosed2 - 9Oujda, Morocco
Services provided
70% Call Center Services30% Business ConsultingNotoriety is a small phone answering service headquartered in Oujda, Morocco. The team provides Call Center Services and Business Consulting.
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UndisclosedUndisclosed250 - 999Casablanca, Morocco
Services provided
60% Call Center Services30% HR Consulting10% IT Managed ServicesEstablished in 2005, Total Call is a phone answering service. The company specializes in Call Center Services and HR Consulting, and is midsize.
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$5,000+$25 - $49 / hr10 - 49Meknès, Morocco
Services provided
25% Customer Service Outsourcing20% Custom Software Development20% Mobile App Development +2 services20% Web Development15% Sales OutsourcingCustomer Service Outsourcing company urikacloud was founded in 2019. The agency specializes in Customer Service Outsourcing and Custom Software Development, and is small.
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UndisclosedUndisclosed2 - 9Casablanca, Morocco
Services provided
50% Call Center Services50% HR ConsultingRight Place Call Morocco, a telephone answering service and HR Consulting company, was established in 2001. The company provides Call Center Services and HR Consulting.
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UndisclosedUndisclosed2 - 9Meknes, Morocco
Services provided
50% Call Center Services50% HR ConsultingPerfectia is a call center and HR Consulting company. Their small team is in Meknes, Morocco. Their services include Call Center Services and HR Consulting.
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UndisclosedUndisclosed50 - 249Casablanca, Morocco
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingGroupe Outsourcia is a Casablanca, Morocco-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Mohammédia, Morocco
Services provided
20% Branding20% Corporate Photography20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DesignFounded in 2021, Proads Agency | Agence de digital Marketing Mohammedia is a branding company. The team specializes in Branding and Search Engine Optimization and is in Mohammédia, Morocco.
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UndisclosedUndisclosed2 - 9Tangier, Morocco
Services provided
40% Call Center Services30% HR Consulting30% Marketing StrategyTingis Group is a phone answering service established in 2005. Their team specializes in Call Center Services and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Dar-el-Beida, Morocco
Services provided
40% Call Center Services40% HR Consulting20% Marketing StrategyEOL Center is a small call center service in Dar-el-Beida, Morocco. The team specializes in Call Center Services and HR Consulting.
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UndisclosedUndisclosed10 - 49Dcheira El Jihadia, Morocco
Services provided
30% Call Center Services30% HR Consulting30% Marketing Strategy +1 service10% Web DevelopmentOffshore Valley, an answering service, was launched in 2009. The company offers Call Center Services and Marketing Strategy, and is small.
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$10,000+< $25 / hr10,000+Casablanca, Morocco
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Back Office OutsourcingSee all 16 projectsFusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services.
2 of 7 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Inbound Calls for Consulting Company
5.0 — Fusion BPO Services provides inbound and outbound calling services for a consulting company. They use MWP tools for agent access. Read moreWas this helpful?
Industry Experience
Fusion CX has demonstrated strong expertise across various industries, including Retail, Business Services, Hospitality & Leisure, Manufacturing, Telecommunications, Information Technology, and others. Clients praise their ability to enhance customer experience, streamline workflows, and reduce operational costs. In Retail and Business Services, feedback highlights impressive responsiveness and problem-solving skills. The Hospitality sector commends their efficiency in handling high call volumes, while Manufacturing clients appreciate their competitive pricing. Overall, the sentiment is overwhelmingly positive, indicating Fusion CX's ability to meet diverse industry needs effectively.
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Retail Business services Information technology IT Services Telecommunications Nonprofit Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Fusion CX as offering competitive pricing and good value for money. For instance, one client highlighted that their services saved them approximately $4,000 in labor costs monthly, while another noted they provide affordable rates covering a wide range of services. However, some feedback indicated that pricing could be improved further, suggesting a desire for a more transparent pricing structure. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the financial savings and quality of service.Was this helpful?
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UndisclosedUndisclosed10,000+Rabat, Morocco
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Rabat, Morocco
28, Avenue Allal Ben Abdellah, Rabat, 10000
Rabat, MoroccoMore than 5k
+212 5372-19500
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UndisclosedUndisclosed250 - 999Rabat, Morocco
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingWEngage, an answering service, was launched in 1986. The midsize team provides Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (4)Rabat, Morocco
27 Avenue Abderrahim Bouabid Hay Riad,
Rabat, Morocco 1011031 - 40
078 48 02 73
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List of the Top 1 Morocco Call Center Companies & Voice Services
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$25,000+< $25 / hr50 - 249Oulad Bouʼabid, Morocco
Ability to deliver
29.5/40.016.2/20 Reviews7.9/10 Clients & Experience5.4/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+Undisclosed2 - 9Casablanca, Morocco
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services60% Sales Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Rabat, Morocco
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
45% Call Center Services5% Sales Outsourcing50% Other -
$1,000+$25 - $49 / hr10 - 49Dar-el-Beida, Morocco
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services20% Sales Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Tanger, Morocco
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services50% Other -
$25,000+< $25 / hr50 - 249Casablanca, Morocco
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Kénitra, Morocco
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Sales Outsourcing55% Other -
$10,000+< $25 / hr10 - 49Casablanca, Morocco
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Casablanca, Morocco
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed2 - 9Oujda, Morocco
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
UndisclosedUndisclosed250 - 999Casablanca, Morocco
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$5,000+$25 - $49 / hr10 - 49Meknès, Morocco
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed2 - 9Casablanca, Morocco
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed2 - 9Meknes, Morocco
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Casablanca, Morocco
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
UndisclosedUndisclosed2 - 9Mohammédia, Morocco
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other
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