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Bilingual BPO Customer Support, Sales & Backoffice

Amana Connect is a bilingual BPO based in Casablanca, Morocco, delivering inbound customer support, outbound sales, appointment setting, and back-office solutions to European and North American businesses, in French and English.

Our name says it all. Amana "أمانة" means trust in Arabic. Every client we work with gets dedicated agents, not a rotating pool. People who know your product, your tone, and your customers.

What we handle: 

  • Inbound customer support (voice, email, chat)
  • Outbound sales & lead generation
  • Appointment setting & calendar management
  • Back-office & administrative support

Why businesses choose us:

  • Native level French & English : no translation delays, no accent issues
  • GMT+1 : fully aligned with European business hours
  • Dedicated agents : same team every day
  • Operational in 48 hours from contract start
  • Nearshore rates : significantly lower than European alternatives

We work with e-commerce brands, SaaS companies, real estate firms, financial services, healthcare providers, and more, across Europe and North America.

If your business needs reliable, human, bilingual customer operations without the overhead of an in-house team, let's talk 
hello@amana-connect.com 

  • Min project size
    $1,000+
  • Hourly rate
    $25 - $49 / hr
  • Employees
    10 - 49
  • Locations
    Dar-el-Beida, Morocco
  • Year founded
    Founded 2024

1 Locations

  • Dar-el-Beida , Morocco

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    Locations (1)

    ichrak center, Rocade Sud-Ouest, Route d'El jadida, Casablanca Dar-el-BeidaMorocco 20190

    21 - 30

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