Top BPO Companies in Morocco
28 Companies
List of the Top Morocco BPO Services
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Featured
What are Featured Providers?
$5,000+Undisclosed10 - 49Services provided
25% Call Center Services25% Sales Outsourcing20% Customer Service Outsourcing +2 services15% Back Office Outsourcing15% CRM Consulting and SISee all 1 projectsCall Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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$25,000+< $25 / hr50 - 249Oulad Bouʼabid, Morocco
Services provided
55% Customer Service Outsourcing30% Call Center Services15% Back Office OutsourcingSee all 1 projectsCALLINNOV is a lead generation and outbound call services company. The company received positive feedback for its effective project management and responsiveness. Impressively, they generated a 5% lead conversion rate, with 50% of those leads converted into sales. Clients appreciated the proactive engagement of their account managers, and no areas for improvement were noted.
Industry Experience
CALLINNOV has demonstrated notable expertise in the manufacturing sector, particularly in headset manufacturing, where they successfully executed lead generation projects. Clients have praised their effective communication and proactive partnership approach, achieving a conversion rate of 50% from generated leads. Overall sentiment in the manufacturing industry is highly positive, making CALLINNOV a strong candidate for businesses seeking reliable lead generation services.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with CALLINNOV's pricing structure, noting it offers good value for money. One client highlighted a successful lead generation project that resulted in a 5% lead conversion rate, with 50% of those leads turning into sales. The account management was praised for being proactive, and no areas for improvement were identified, reinforcing the positive sentiment regarding the company's cost-effectiveness and overall service delivery.Was this helpful?
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$25,000+< $25 / hr50 - 249Casablanca, Morocco
Services provided
60% Customer Service Outsourcing20% Call Center Services20% Sales OutsourcingTalensia Group is a Casablanca, Morocco-based Customer Service Outsourcing company. Established in 2025, the team specializes in Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Marrakech, Morocco
Services provided
64% Customer Service Outsourcing16% Back Office Outsourcing10% Business Consulting +1 service10% Social Media MarketingIn Marrakech, Morocco, Market Wave is a Customer Service Outsourcing company. Founded in 2012, the team offers Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Kénitra, Morocco
Services provided
45% Sales Outsourcing35% Back Office Outsourcing20% Customer Service OutsourcingLaunched in 2019, DIGISELL is a small Kénitra, Morocco-based Sales Outsourcing company. Their team offers Sales Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Casablanca, Morocco
Services provided
50% Call Center Services30% Customer Service Outsourcing20% Business ConsultingNewco , an answering service company, was launched in 2010. The team provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Casablanca, Morocco
NCC CASABLANCA 2, RUE ABOU ASSALT ANDALOUSSI, ANGLE BD BRAHIM ROUDANI, MAÂRIF
Casablanca, Morocco 2033041 - 49
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UndisclosedUndisclosed50 - 249Casablanca, Morocco
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingGroupe Outsourcia is a Casablanca, Morocco-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Rabat, Morocco
Services provided
45% Call Center Services20% Cloud Consulting & SI10% Back Office Outsourcing +4 services10% Customer Service Outsourcing5% BI & Big Data Consulting & SI5% CRM Consulting and SI5% Sales OutsourcingMarketing Call Center is a call center. They are based in Rabat, Morocco, and their services include Call Center Services and cloud consulting & SI.
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$10,000+< $25 / hr10 - 49Casablanca, Morocco
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Recruitment Process Outsourcing20% Sales OutsourcingMSS Connect is a Casablanca, Morocco-based call center company. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Casablanca, Morocco
Services provided
60% Call Center Services30% HR Consulting10% IT Managed ServicesEstablished in 2005, Total Call is a phone answering service. The company specializes in Call Center Services and HR Consulting, and is midsize.
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$1,000+Undisclosed2 - 9Casablanca, Morocco
Services provided
60% Sales Outsourcing20% Call Center Services20% Email MarketingMassiveLead is a Sales Outsourcing company. Established in 2023, their team focuses on Sales Outsourcing and Email Marketing.
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$5,000+$25 - $49 / hr10 - 49Meknès, Morocco
Services provided
25% Customer Service Outsourcing20% Custom Software Development20% Mobile App Development +2 services20% Web Development15% Sales OutsourcingCustomer Service Outsourcing company urikacloud was founded in 2019. The agency specializes in Customer Service Outsourcing and Custom Software Development, and is small.
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$1,000+< $25 / hr50 - 249Casablanca, Morocco
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing20% Recruiting +2 services20% Recruitment Process Outsourcing20% StaffingWebOps is a Back Office Outsourcing company established in 2017. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Rabat, Morocco
Services provided
50% Call Center Services25% Web Development15% Business Consulting +1 service10% AccountingE-Call Services Maroc is a small Rabat, Morocco-based call center. The team specializes in Call Center Services and Web Development.
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UndisclosedUndisclosed250 - 999Casablanca, Morocco
Services provided
35% Back Office Outsourcing35% Market Research30% Business ConsultingEstablished in 2011, Infomineo is a Market Research company. The team offers Market Research and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Agadir, Morocco
Services provided
20% Back Office Outsourcing20% Product Design15% Branding +8 services10% HR Consulting5% Advertising5% Direct Marketing5% Event Marketing5% Graphic Design5% Logo5% Public Relations5% Web DesignLaunched in 2020, All in service, a small Product Design company, is based in Agadir, Morocco. Their services include Product Design and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Oujda, Morocco
Services provided
70% Call Center Services30% Business ConsultingNotoriety is a small phone answering service headquartered in Oujda, Morocco. The team provides Call Center Services and Business Consulting.
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UndisclosedUndisclosed2 - 9Casablanca, Morocco
Services provided
50% Call Center Services50% HR ConsultingRight Place Call Morocco, a telephone answering service and HR Consulting company, was established in 2001. The company provides Call Center Services and HR Consulting.
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UndisclosedUndisclosed2 - 9Meknes, Morocco
Services provided
50% Call Center Services50% HR ConsultingPerfectia is a call center and HR Consulting company. Their small team is in Meknes, Morocco. Their services include Call Center Services and HR Consulting.
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UndisclosedUndisclosed2 - 9Mohammédia, Morocco
Services provided
20% Branding20% Corporate Photography20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DesignFounded in 2021, Proads Agency | Agence de digital Marketing Mohammedia is a branding company. The team specializes in Branding and Search Engine Optimization and is in Mohammédia, Morocco.
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UndisclosedUndisclosed2 - 9Tangier, Morocco
Services provided
40% Call Center Services30% HR Consulting30% Marketing StrategyTingis Group is a phone answering service established in 2005. Their team specializes in Call Center Services and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Dar-el-Beida, Morocco
Services provided
40% Call Center Services40% HR Consulting20% Marketing StrategyEOL Center is a small call center service in Dar-el-Beida, Morocco. The team specializes in Call Center Services and HR Consulting.
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UndisclosedUndisclosed10 - 49Dcheira El Jihadia, Morocco
Services provided
30% Call Center Services30% HR Consulting30% Marketing Strategy +1 service10% Web DevelopmentOffshore Valley, an answering service, was launched in 2009. The company offers Call Center Services and Marketing Strategy, and is small.
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UndisclosedUndisclosed50 - 249Casablanca, Morocco
Services provided
20% Back Office Outsourcing20% Business Consulting20% HR Consulting +2 services20% IT Managed Services20% IT Strategy ConsultingFinatech Group, a Back Office Outsourcing company, offer Back Office Outsourcing and IT managed services. They were established in 2007.
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UndisclosedUndisclosed50 - 249Rabat, Morocco
Services provided
20% BI & Big Data Consulting & SI20% Call Center Services20% Digital Strategy +2 services20% HR Consulting20% Mobile & App MarketingDigital Works is a business intelligence company. The team specializes in BI & big data consulting & SI and Call Center Services and is located in Rabat, Morocco.
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$10,000+$25 - $49 / hr250 - 999Casablanca, Morocco
Services provided
20% PEO/Employee Leasing20% Recruiting15% HR Outsourcing +6 services15% Staffing10% Back Office Outsourcing5% Application Testing5% E-Commerce Development5% Mobile App Development5% Web DevelopmentSee all 1 projectsCyclad International is a service provider focusing on delivering project lifecycle solutions, particularly for the airline industry. Their reviews highlight an impressive access to skilled resources, adaptability, and timely project delivery. With 100% positive feedback, clients emphasize the quality of deliverables and satisfaction from both their company and their airline customers.
Industry Experience
Cyclad International has demonstrated expertise primarily in the IT Services industry, notably supporting airline companies with web design and project lifecycle management. Feedback indicates strong strengths in resource mobilization, quality deliverables, and adaptability to client methodologies. Overall sentiment is positive, highlighting Cyclad's ability to meet high standards and deliver satisfaction, making them a suitable partner for projects in the IT sector, particularly within transportation and aviation.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Cyclad International's cost-effectiveness and the overall value for money. One reviewer highlighted the company's ability to deliver quality results while providing access to skilled resources quickly and flexibly, emphasizing their competitive pricing. Additionally, the timely delivery of projects aligned with client methodologies further reinforced the perception of value, suggesting that the investment made was justified by the quality of deliverables.Was this helpful?
See All Locations (3)Casablanca, Morocco
Technopark, Boulevard Dammam, Bât B 3ème étage Bureau n°355
Casablanca, Morocco 2029010 - 15
+212 5 20 100 872
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$10,000+< $25 / hr10,000+Casablanca, Morocco
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Back Office OutsourcingSee all 16 projectsFusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.
Industry Experience
Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
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Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.Was this helpful?
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Casablanca, Morocco
43 Bd d'Anfa
Casablanca, Morocco 20250101 - 150
Casablanca, Morocco
33 Bd Hassan Seghir
Casablanca, Morocco 20000101 - 150
See All Locations (10)Casablanca, Morocco
42 Bd Abdelmoumen
Casablanca, Morocco 20360151 - 200
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UndisclosedUndisclosed10,000+Rabat, Morocco
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (47)Rabat, Morocco
28, Avenue Allal Ben Abdellah, Rabat, 10000
Rabat, MoroccoMore than 5k
+212 5372-19500
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UndisclosedUndisclosed250 - 999Rabat, Morocco
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingWEngage, an answering service, was launched in 1986. The midsize team provides Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (4)Rabat, Morocco
27 Avenue Abderrahim Bouabid Hay Riad,
Rabat, Morocco 1011031 - 40
078 48 02 73
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 1 Morocco BPO Services
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$25,000+< $25 / hr50 - 249Oulad Bouʼabid, Morocco
Ability to deliver
29.5/40.016.2/20 Reviews7.9/10 Clients & Experience5.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+< $25 / hr50 - 249Casablanca, Morocco
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Marrakech, Morocco
Ability to deliver
7.5/40.00/20 Reviews2.4/10 Clients & Experience5.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Kénitra, Morocco
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Barcelona, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Casablanca, Morocco
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Rabat, Morocco
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$10,000+< $25 / hr10 - 49Casablanca, Morocco
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed250 - 999Casablanca, Morocco
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+Undisclosed2 - 9Casablanca, Morocco
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$25 - $49 / hr10 - 49Meknès, Morocco
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Casablanca, Morocco
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Rabat, Morocco
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Casablanca, Morocco
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+< $25 / hr10 - 49Agadir, Morocco
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Oujda, Morocco
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other
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