Top BPO Companies in Morocco

Ratings Updated: January 14, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Morocco

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Experienced
The client expressed high satisfaction with Hugo's experienced team, highlighting their meticulous attention to detail and the expertise of their sourcing agents. They noted significant improvements, including a 50% reduction in customer support tickets and the successful scaling of their affiliate program to over 800 ambassadors. Timely delivery and proactive communication through various channels were also praised, reinforcing the positive sentiment regarding Hugo's overall project management and effectiveness.

Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Morocco

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Establish clear expectations
Clients have expressed positive sentiments regarding TechSpeed Inc's ability to establish clear expectations. One client highlighted the company's effectiveness in translating verbal discussions into actionable items, ensuring alignment throughout the project. Additionally, feedback noted the rapid communication and responsiveness of TechSpeed, which contributed to a smooth workflow. Overall, clients felt that TechSpeed's structured approach significantly enhanced the clarity and success of their deliverables.

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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United States (14) Canada (1)

Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Morocco

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant services provider specializing in administrative, marketing, and creative support across various industries. The company is praised for its efficient project management, the professionalism of its staff, and the ability to significantly enhance clients' productivity. Approximately 100% of reviews highlight their exceptional communication and tailored service, with no negative feedback noted.

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Reviews mention Puts the customer first
The feedback indicates a strong customer-first sentiment, highlighted by the direct involvement of the COO in client interactions and the project manager's commitment to training VAs based on the client's SOPs. The CEO of Phoenix AZ Ad Agency noted the exceptional support from team members, who adjusted their schedules to accommodate client needs. Overall, clients appreciate the alignment of values and the company's dedication to delivering value, resulting in a positive client experience.

Staff Augmentation for Digital Marketing Agency

5.0 Apr 4, 2024

The COO of a large corporation actually takes the time to work with people many levels below him. The project manager actually helps take your company's SOPs and train the VAs. I did not expect this level of engagement from the agency.
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Staff Augmentation for Design Agency

5.0 Jun 17, 2021

I found that this company actually cares about my business and is not just looking to bill me.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the past six months, Remote CoWorker has received overwhelmingly positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to match skilled virtual assistants to specific needs. For example, one client noted a significant productivity increase, saving 10–15 hours weekly due to effective task delegation. Overall, clients expressed satisfaction with timely communication and project management, highlighting a seamless onboarding process and consistent support throughout their engagements.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.
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CALLINNOV

5.0 1 review

$25,000+

< $25 / hr

50 - 249

Oulad Bouʼabid, Morocco

Services provided

55% Customer Service Outsourcing

30% Call Center Services

15% Back Office Outsourcing

CALLINNOV is a lead generation and outbound call services company. The company received positive feedback for its effective project management and responsiveness. Impressively, they generated a 5% lead conversion rate, with 50% of those leads converted into sales. Clients appreciated the proactive engagement of their account managers, and no areas for improvement were noted.

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Industry Experience

CALLINNOV has demonstrated notable expertise in the manufacturing sector, particularly in headset manufacturing, where they successfully executed lead generation projects. Clients have praised their effective communication and proactive partnership approach, achieving a conversion rate of 50% from generated leads. Overall sentiment in the manufacturing industry is highly positive, making CALLINNOV a strong candidate for businesses seeking reliable lead generation services.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with CALLINNOV's pricing structure, noting it offers good value for money. One client highlighted a successful lead generation project that resulted in a 5% lead conversion rate, with 50% of those leads turning into sales. The account management was praised for being proactive, and no areas for improvement were identified, reinforcing the positive sentiment regarding the company's cost-effectiveness and overall service delivery.
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Talensia Group

Not yet reviewed

$25,000+

< $25 / hr

50 - 249

Casablanca, Morocco

Services provided

60% Customer Service Outsourcing

20% Call Center Services

20% Sales Outsourcing

Talensia Group is a Casablanca, Morocco-based Customer Service Outsourcing company. Established in 2025, the team specializes in Customer Service Outsourcing and Call Center Services.
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What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Morocco

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Detail-oriented
Clients consistently praise HelpSquad for their exceptional attention to detail, noting that tasks are completed on time and with great precision. One client highlighted, "the entire team communicates promptly and with great attention to detail," while another remarked on their impressive ability to avoid repeating mistakes, stating, "they've also never done the same mistake twice." Overall, the sentiment reflects a strong appreciation for HelpSquad's meticulous approach, contributing to enhanced service quality and operational efficiency.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

We're impressed with their attention to detail. They've also never done the same mistake twice.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a highly positive sentiment, highlighting exceptional communication and effective service delivery. A managing partner from Vello Property Management noted a 33% reduction in labor costs and enhanced guest communication quality. Similarly, a product management executive at National University praised HelpSquad's personalized service and robust technical capabilities, stating their solutions were seamlessly integrated and adaptable. Overall, clients commend HelpSquad for their responsiveness and alignment with project goals.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Morocco

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Detail-oriented
Clients have consistently highlighted Select VoiceCom's detail-oriented approach, emphasizing their ability to provide valuable insights drawn from prior experiences to enhance campaign success. One client noted their impressive attention to detail, which significantly contributed to optimizing the campaign's effectiveness. Overall, the sentiment reflects a strong appreciation for the company's meticulousness, although there are suggestions for more frequent goal check-ins to ensure ongoing alignment.

Recruitment Services for Clinical Research Company

5.0 Jan 13, 2025

The team is very attentive and follows the process as directed. They follow the steps and directives with ease.
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Call Center Services for MarTech Company

5.0 Jan 19, 2025

They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, Select VoiceCom received positive feedback for their organized and communicative approach, with clients appreciating their quick responses and personalized service. One client highlighted their ability to align company values and culture, while successfully sourcing and hiring a talented team. Overall, sentiment is highly favorable, with no suggested areas for improvement noted by reviewers.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Morocco

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

Cape Town, South Africa

34 Bree Street
Cape Town, South Africa 8001
50 - 75

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Market Wave

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Marrakech, Morocco

Services provided

64% Customer Service Outsourcing

16% Back Office Outsourcing

10% Business Consulting +1 service

10% Social Media Marketing

In Marrakech, Morocco, Market Wave is a Customer Service Outsourcing company. Founded in 2012, the team offers Customer Service Outsourcing and Back Office Outsourcing.
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DIGISELL

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kénitra, Morocco

Services provided

45% Sales Outsourcing

35% Back Office Outsourcing

20% Customer Service Outsourcing

Launched in 2019, DIGISELL is a small Kénitra, Morocco-based Sales Outsourcing company. Their team offers Sales Outsourcing and Back Office Outsourcing.
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Newco

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Casablanca, Morocco

Services provided

50% Call Center Services

30% Customer Service Outsourcing

20% Business Consulting

Newco , an answering service company, was launched in 2010. The team provides Call Center Services and Customer Service Outsourcing.
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Casablanca, Morocco

NCC CASABLANCA 2, RUE ABOU ASSALT ANDALOUSSI, ANGLE BD BRAHIM ROUDANI, MAÂRIF
Casablanca, Morocco 20330
41 - 49

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Groupe Outsourcia

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Casablanca, Morocco

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Groupe Outsourcia is a Casablanca, Morocco-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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Marketing Call Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rabat, Morocco

Services provided

45% Call Center Services

20% Cloud Consulting & SI

10% Back Office Outsourcing +4 services

10% Customer Service Outsourcing

5% BI & Big Data Consulting & SI

5% CRM Consulting and SI

5% Sales Outsourcing

Marketing Call Center is a call center. They are based in Rabat, Morocco, and their services include Call Center Services and cloud consulting & SI.
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What are Featured Providers?

Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Morocco

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Connext for their effective call center services and accounting support, noting improvements in guest satisfaction and employee workload management. One client highlighted a reduction in reservation errors and positive guest feedback, while another emphasized Connext's impressive hiring process and strong communication. Overall, the sentiment is positive, with suggestions for enhanced employee training as a potential area for improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

Bogotá, Colombia

7c-51 Calle 139
Bogotá, Colombia 110121
151 - 200

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Morocco

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights their exceptional project management and adaptability. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and timely delivery of all tasks. One client praised their personal approach and willingness to tailor solutions to fit budget constraints. Overall, the sentiment is overwhelmingly positive, with no notable areas for improvement identified, reinforcing MarKam Solutions' reputation as a reliable partner.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Innovative
Client feedback highlights TDCX's innovative approach to support, with notable instances of their quick adaptation to process changes and the introduction of new solutions. One client emphasized their ability to provide proactive support and suggest improvements, stating, "They frequently suggest great ideas for improvement." Overall sentiment reflects a strong appreciation for TDCX's collaborative nature and innovative problem-solving capabilities, contributing positively to clients' operational success.

Call Center Services for Global Social Media Company

5.0 May 17, 2022

The team is very dedicated and motivated to try out new solutions, implement pilots and offer innovative ideas for us to consider. I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work. They frequently suggest great ideas for improvement.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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More responsive than most other service providers

TDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Barcelona, Spain

Carrer Joan Miró 21, Barcelona, 08005, Spain
Barcelona, Spain 08005
More than 5k

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MSS Connect

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Casablanca, Morocco

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Recruitment Process Outsourcing

20% Sales Outsourcing

MSS Connect is a Casablanca, Morocco-based call center company. The team specializes in Call Center Services and Back Office Outsourcing.
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Total Call

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Casablanca, Morocco

Services provided

60% Call Center Services

30% HR Consulting

10% IT Managed Services

Established in 2005, Total Call is a phone answering service. The company specializes in Call Center Services and HR Consulting, and is midsize.
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What are Featured Providers?

Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Morocco

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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9 of 9 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 9 times in the past 6 months
In the last six months, clients provided consistently positive feedback about Big Outsource, highlighting their responsiveness, professionalism, and ability to streamline operations. A client from Sensational AG noted a 30% improvement in project turnaround time, while Locka Vision reported zero unresolved customer emails within two months. Clients appreciated the proactive approach and reliability of their virtual assistants, fostering a sense of stability. However, some suggested improvements in offering proactive tool recommendations and weekend support.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Morocco

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Reviews mention Innovative
Clients have consistently praised Remote Team Solutions for their innovative approach to remote recruiting, highlighting their ability to streamline the hiring process significantly. One client noted, 'Their innovative approach to remote recruiting... makes them an invaluable partner.' Furthermore, they were commended for their meticulous candidate vetting and deep understanding of client needs, resulting in a seamless integration of skilled professionals into company culture. Overall sentiment reflects high satisfaction with their innovative solutions and commitment to client success.

Remote Employee Recruitment for Digital Mktg & Web Dev Co

5.0 Aug 10, 2023

Thanks to Remote Team Solutions, we've not only found exceptional talent that has transformed our remote teams but also saved a significant amount of time and resources in the process. Their unwavering dedication to quality, their innovative approach to remote recruiting, and their passion for connecting the right professionals with the right opportunities make them an invaluable partner in the modern world of work. In essence, Remote Team Solutions has redefined what it means to find, hire, and retain remote talent.
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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)
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MassiveLead

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Casablanca, Morocco

Services provided

60% Sales Outsourcing

20% Call Center Services

20% Email Marketing

MassiveLead is a Sales Outsourcing company. Established in 2023, their team focuses on Sales Outsourcing and Email Marketing.
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urikacloud

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Meknès, Morocco

Services provided

25% Customer Service Outsourcing

20% Custom Software Development

20% Mobile App Development +2 services

20% Web Development

15% Sales Outsourcing

Customer Service Outsourcing company urikacloud was founded in 2019. The agency specializes in Customer Service Outsourcing and Custom Software Development, and is small.
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WebOps

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Casablanca, Morocco

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% Recruiting +2 services

20% Recruitment Process Outsourcing

20% Staffing

WebOps is a Back Office Outsourcing company established in 2017. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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E-Call Services Maroc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rabat, Morocco

Services provided

50% Call Center Services

25% Web Development

15% Business Consulting +1 service

10% Accounting

E-Call Services Maroc is a small Rabat, Morocco-based call center. The team specializes in Call Center Services and Web Development.
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Infomineo

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Casablanca, Morocco

Services provided

35% Back Office Outsourcing

35% Market Research

30% Business Consulting

Established in 2011, Infomineo is a Market Research company. The team offers Market Research and Back Office Outsourcing.
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All in service

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Agadir, Morocco

Services provided

20% Back Office Outsourcing

20% Product Design

15% Branding +8 services

10% HR Consulting

5% Advertising

5% Direct Marketing

5% Event Marketing

5% Graphic Design

5% Logo

5% Public Relations

5% Web Design

Launched in 2020, All in service, a small Product Design company, is based in Agadir, Morocco. Their services include Product Design and Back Office Outsourcing.
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Notoriety

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Oujda, Morocco

Services provided

70% Call Center Services

30% Business Consulting

Notoriety is a small phone answering service headquartered in Oujda, Morocco. The team provides Call Center Services and Business Consulting.
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Right Place Call Morocco

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Casablanca, Morocco

Services provided

50% Call Center Services

50% HR Consulting

Right Place Call Morocco, a telephone answering service and HR Consulting company, was established in 2001. The company provides Call Center Services and HR Consulting.
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Perfectia

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Meknes, Morocco

Services provided

50% Call Center Services

50% HR Consulting

Perfectia is a call center and HR Consulting company. Their small team is in Meknes, Morocco. Their services include Call Center Services and HR Consulting.
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Proads Agency | Agence de digital Marketing Mohammedia

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mohammédia, Morocco

Services provided

20% Branding

20% Corporate Photography

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Design

Founded in 2021, Proads Agency | Agence de digital Marketing Mohammedia is a branding company. The team specializes in Branding and Search Engine Optimization and is in Mohammédia, Morocco.
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Tingis Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Tangier, Morocco

Services provided

40% Call Center Services

30% HR Consulting

30% Marketing Strategy

Tingis Group is a phone answering service established in 2005. Their team specializes in Call Center Services and Marketing Strategy.
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EOL Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dar-el-Beida, Morocco

Services provided

40% Call Center Services

40% HR Consulting

20% Marketing Strategy

EOL Center is a small call center service in Dar-el-Beida, Morocco. The team specializes in Call Center Services and HR Consulting.
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Offshore Valley

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dcheira El Jihadia, Morocco

Services provided

30% Call Center Services

30% HR Consulting

30% Marketing Strategy +1 service

10% Web Development

Offshore Valley, an answering service, was launched in 2009. The company offers Call Center Services and Marketing Strategy, and is small.
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Finatech Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Casablanca, Morocco

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% HR Consulting +2 services

20% IT Managed Services

20% IT Strategy Consulting

Finatech Group, a Back Office Outsourcing company, offer Back Office Outsourcing and IT managed services. They were established in 2007.
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Digital Works

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rabat, Morocco

Services provided

20% BI & Big Data Consulting & SI

20% Call Center Services

20% Digital Strategy +2 services

20% HR Consulting

20% Mobile & App Marketing

Digital Works is a business intelligence company. The team specializes in BI & big data consulting & SI and Call Center Services and is located in Rabat, Morocco.
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Cyclad International

4.5 1 review

$10,000+

$25 - $49 / hr

250 - 999

Casablanca, Morocco

Services provided

20% PEO/Employee Leasing

20% Recruiting

15% HR Outsourcing +6 services

15% Staffing

10% Back Office Outsourcing

5% Application Testing

5% E-Commerce Development

5% Mobile App Development

5% Web Development

Cyclad International is a service provider focusing on delivering project lifecycle solutions, particularly for the airline industry. Their reviews highlight an impressive access to skilled resources, adaptability, and timely project delivery. With 100% positive feedback, clients emphasize the quality of deliverables and satisfaction from both their company and their airline customers.

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Industry Experience

Cyclad International has demonstrated expertise primarily in the IT Services industry, notably supporting airline companies with web design and project lifecycle management. Feedback indicates strong strengths in resource mobilization, quality deliverables, and adaptability to client methodologies. Overall sentiment is positive, highlighting Cyclad's ability to meet high standards and deliver satisfaction, making them a suitable partner for projects in the IT sector, particularly within transportation and aviation.
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IT Services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Cyclad International's cost-effectiveness and the overall value for money. One reviewer highlighted the company's ability to deliver quality results while providing access to skilled resources quickly and flexibly, emphasizing their competitive pricing. Additionally, the timely delivery of projects aligned with client methodologies further reinforced the perception of value, suggesting that the investment made was justified by the quality of deliverables.
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Casablanca, Morocco

Technopark, Boulevard Dammam, Bât B 3ème étage Bureau n°355
Casablanca, Morocco 20290
10 - 15

+212 5 20 100 872

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Fusion CX

4.6 16 reviews

$10,000+

< $25 / hr

10,000+

Pasig, Philippines

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Back Office Outsourcing

Fusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.

See all 16 projects
Reviews mention Reasonable pricing
Clients have consistently praised Fusion CX for their reasonable pricing, highlighting it as a key factor in their decision to engage the company. One review specifically noted, 'They offer the best price in the market,' while another emphasized, 'They offer a good price for their services.' Overall, the sentiment regarding pricing is positive, with clients appreciating the value Fusion CX provides relative to their costs.

Lead Generation for Small Manufacturer

4.0 Aug 18, 2017

They offer the best price in the market. Their price is strong.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.
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United States (6) India (2)

Montreal, Canada

507 Place d´Armes Bureau 1000
Montreal, Canada H2Y 2W8
101 - 150

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Wallisellen, Switzerland

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Accra, Ghana

Su Tower, N°18 Castle Road, North Rige, Accra, Ghana
Accra, Ghana
101 - 150

+ 233 54 012 89 88

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WEngage

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Rabat, Morocco

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

WEngage, an answering service, was launched in 1986. The midsize team provides Call Center Services and Back Office Outsourcing.
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Rabat, Morocco

27 Avenue Abderrahim Bouabid Hay Riad,
Rabat, Morocco 10110
31 - 40

078 48 02 73

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Top BPO Companies in Morocco

List of the Top Morocco BPO Services

Reviews mention Experienced

Content Mktg & Call Center Services for Cashback Gaming Co

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Establish clear expectations

Data Mining to Assess Global Pain Landscape

Industry Experience

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Reviews mention Puts the customer first

Staff Augmentation for Digital Marketing Agency

Staff Augmentation for Design Agency

Reviewed 20 times in the past 6 months

Industry Experience

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Industry Experience

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Reviews mention Detail-oriented

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

Call Center Services for Property Management Company

Reviewed 2 times in the past 6 months

Industry Experience

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HelpSquad is very responsive

Reviews mention Detail-oriented

Recruitment Services for Clinical Research Company

Call Center Services for MarTech Company

Reviewed 1 time in the past 6 months

Industry Experience

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Industry Experience

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What Clients Have Said

Reviewed 2 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviewed 3 times in the past 6 months

Industry Experience

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What Clients Have Said

Reviews mention Innovative

Call Center Services for Global Social Media Company

Call Center Services for Tech Company

Average Project Cost Breakdown

What Clients Have Said

TDCX is very responsive

Reviewed 9 times in the past 6 months

Big Outsource is responsive

Reviews mention Innovative

Remote Employee Recruitment for Digital Mktg & Web Dev Co

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Reviews mention Reasonable pricing

Lead Generation for Small Manufacturer

Average Project Cost Breakdown

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