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Top IT Managed Service Providers in Indianapolis

Indianapolis isn’t just the racing capital—it’s a rising Midwestern tech hub anchored by Fortune 500s like Eli Lilly and innovative scale-ups around Monument Circle. From cloud migrations to 24/7 help desk coverage, local managed IT service providers (MSPs) keep these organizations secure and productive.

Clutch makes finding the right partner simple: every firm on our platform is verified through client interviews, detailed case studies, and a transparent scoring methodology. Use filters for budget, hourly rate, industry focus, or certifications to quickly shortlist providers that match your exact needs.

Explore related directories:

- Global Top IT Managed Service Providers

- IT Managed Agencies in Chicago

- IT Managed Firms in Cincinnati

- IT Managed Service Providers for Healthcare Companies

Ratings Updated: May 16, 2026

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Featured

What are Featured Providers?
IT GOAT

4.7 13 reviews
Verified

$1,000+

$100 - $149 / hr

250 - 999

Indianapolis, IN

Services provided

70% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity +1 service

10% IT Strategy Consulting

IT GOAT is an IT Managed Services Provider specializing in outsourced IT support, cybersecurity, and IT infrastructure management. They consistently receive commendations for their speed, agility, and effective IT solutions, with 87% of reviewers highlighting their responsiveness and customer service. However, some clients noted areas for improvement in billing and ticket response times, indicating room for operational enhancements.

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Reviews mention Professional
Clients have consistently praised IT GOAT for their professionalism and responsiveness. One client noted their team as 'super helpful, professional and friendly,' highlighting the effectiveness of their support in addressing IT issues promptly. The company was recommended for their knowledge and quick assistance, reinforcing a positive sentiment regarding their professional approach to IT managed services.

Managed IT Services for Plastic Distributor

5.0 Sep 21, 2021

The service provided is ongoing and has been described as great. The workflow between the teams was effective, with the company being quick to address all issues. What was found most impressive was how super helpful, professional, and friendly the company is.
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7 of 11 IT Managed Services reviews are 5 stars

Less than $10,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Bicycle Retailer
4.5 — IT GOAT has been hired by a bicycle retailer to provide managed IT services. The team is responsible for managing the client's network and IT infrastructure and provides ongoing support. Read more
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Industry Experience

IT GOAT has demonstrated expertise across diverse industries, including Food & Beverage, Retail, Financial Services, Arts & Entertainment, and Energy. Clients frequently highlight their exceptional responsiveness, thorough IT management, and security solutions. Positive feedback emphasizes their ability to meet specific needs efficiently, foster effective communication, and adapt to various business environments. Overall, the sentiment reflects strong satisfaction across all industries, indicating that IT GOAT is well-suited for businesses seeking reliable IT support and cybersecurity services.
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Food & Beverage Healthcare Arts, entertainment & music Financial services Agriculture Energy & natural resources Nonprofit Other Industry Retail

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$10 Service Assist (Pay as you go) $100 Business Core $150 Business Premier

IT Managed Services Packages

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Realnets

4.9 19 reviews

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Premier Verified

$1,000+

$150 - $199 / hr

10 - 49

Serves Indianapolis, IN

Services provided

55% IT Managed Services

15% Cybersecurity

10% Cloud Consulting & SI +2 services

10% E-Commerce Development

10% IT Strategy Consulting

Realnets is a Managed IT Services company providing comprehensive IT management, support, and infrastructure solutions. Reviews highlight their responsive, professional, and knowledgeable service, with 100% of reviewers commending their adaptability and project management. Clients appreciate their proactive approach, budget adherence, and customer-centric focus, with no significant areas for improvement identified.

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Reviews mention Trustworthy
Clients express a strong sentiment of trustworthiness towards Realnets, highlighting their proactive approach to IT management. One client noted the peace of mind provided by Realnets' continuous monitoring and proactive communication about potential issues. The referral from a prior client further underscores their reliability. Additionally, clients are encouraged to trust Realnets' expert advice, reinforcing the perception of their expertise and dedication to client security and satisfaction.

Managed IT Services for Construction Materials Distributor

5.0 Jan 29, 2020

Particularly because we came from having a reactive provider that was always reacting to the events of the day, it was fantastic to have a very proactive partner. Now, we are able to address things before they become real threats. When we’ve had issues, they call us to inform about potential issues and what we can do to address the problem. They’re monitoring our operations from the backend, allowing them to address issues before they hit our purview.
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Managed IT Services for Construction Materials Distributor

5.0 Jan 29, 2020

They bring our team a sense of security because someone is watching our network. I can come to work confident in our systems and my team’s ability to work without having to deal with security threats. The best thing they’re providing me is peace of mind. We know they’re able to mitigate issues.
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Managed IT Services for Construction Materials Distributor

5.0 Jan 29, 2020

Trust their advice when they give it. They’re experts in this industry, so their advice can and should be trusted.
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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback highlights Realnets' exceptional project management and timely delivery, particularly in implementing a comprehensive IT infrastructure including server setup and VOIP systems. Clients appreciate the team's responsive communication and extensive knowledge, which facilitated effective solutions. One client noted measurable success in functionality and security, with reduced downtime as a key outcome. Overall sentiment remains highly positive, with no significant areas for improvement identified.
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7 of 8 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services & Consulting for Specialty Chemistry Co
5.0 — Realnets provides advice on IT initiatives for a specialty chemistry company. The team has performed a Wi-Fi and site network survey and upgraded the door access system and other infrastructure. Read more
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Industry Experience

Realnets has demonstrated expertise across diverse industries, including Medical, Information Technology, Telecommunications, Business Services, Education, Real Estate, and Manufacturing. Clients consistently praise their responsiveness, adaptability, and thorough project management. Feedback highlights their ability to deliver effective IT infrastructure solutions, enhance security, and improve operational efficiency. Overall sentiment is highly positive, indicating a strong fit for organizations seeking reliable IT support and innovative solutions in these sectors.
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Medical Information technology Chemicals & Biotechnology Telecommunications Business services Consumer products & services Education IT Services Construction Nonprofit Real estate Healthcare Consumer Products Manufacturing

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Reboot, Inc.

4.8 6 reviews
Verified

$5,000+

$150 - $199 / hr

10 - 49

Fishers, IN

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Reboot, Inc. is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. The company is highly praised for its effective project management and communication, with 100% of reviewers highlighting their responsiveness and ability to deliver on time. Clients appreciate their deep technical expertise and personalized approach, resulting in enhanced operational efficiency and security across various industries.

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Reviews mention Exceeds expectations
Clients have expressed that Reboot, Inc. consistently exceeds expectations, particularly highlighting the successful migration to Azure Virtual Desktops with minimal issues. One client noted the smooth project cutover and effective communication throughout the project, stating, 'Reboot did a great job communicating with us about every aspect of the migration project.' Overall, the feedback reflects high satisfaction, with the client's needs being met efficiently and effectively.

IT Managed Services & Cloud Consulting & SI for Paint Co

5.0 Apr 1, 2025

The migration was a success with little to no issues post migration. With the amount of data and services that we moved, there could have been a multitude of problems, but Reboot made sure that we had none. The Azure Virtual Desktops far outperformed our expectations!
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4 of 6 IT Managed Services reviews are 5 stars

6 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services & Cloud Consulting & SI for Paint Co
5.0 — Reboot, Inc. provided IT services for a paint company. The team helped the client migrate to Azure server hosting and Azure virtual desktops and updated the client's networking, including VPN Read more
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Industry Experience

Reboot, Inc. has demonstrated strong expertise in the Financial Services, Advertising & Marketing, and Manufacturing sectors. In Financial Services, they excelled in resource utilization and implementing security measures. Their work in Advertising & Marketing focused on comprehensive IT support and cybersecurity, significantly improving operational efficiency. Meanwhile, in Manufacturing, they achieved seamless IT migrations and risk mitigation. Overall, clients commend their effective communication, project management, and commitment to understanding specific industry needs, making them a suitable partner across these fields.
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Financial services Advertising & marketing Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Reboot, Inc.'s exceptional value for money, frequently noting their pricing aligns well with budgets while delivering high-quality services. For instance, one client remarked on the 'good value for cost,' while another emphasized their 'great culture fit' and alignment with company values. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the affordability and quality of the services provided, leading to long-term partnerships.
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Interlink Cloud Advisors, Inc.

5.0 1 review
Verified

Undisclosed

Undisclosed

50 - 249

Serves Indianapolis, IN

Services provided

35% IT Managed Services

20% AI Consulting

15% Cybersecurity +3 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

Interlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive outsourced IT support, including network administration, backups, and 24/7 help desk services. Their clientele appreciates their proactive approach, Microsoft expertise, and excellent project management, with 100% positive feedback highlighting their strong client relationships and community involvement.

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1 of 1 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read more
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Industry Experience

Interlink Cloud Advisors, Inc. has a strong reputation in the nonprofit sector, providing managed IT services that enhance operational efficiency and minimize downtime. Their proactive approach, especially regarding Microsoft technologies, has garnered positive feedback for their ability to foster strong client relationships. Overall, clients praise their responsiveness, supportiveness, and community engagement, making them a suitable partner for nonprofits seeking reliable IT solutions.
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Nonprofit

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients of Interlink Cloud Advisors, Inc. express a strong sentiment regarding the company's value for money, highlighting their comprehensive IT services and proactive support. One client noted a significant investment between $50,000–$200,000, praising the firm for zero network downtime and effective management within budget. The personalized attention and relationship-building efforts, particularly from CEO Matt, enhance their perceived value. Clients feel they receive top-tier service, akin to being treated as the most important client, reinforcing their satisfaction with the overall cost-effectiveness.
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Andromeda

4.7 40 reviews
Premier Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Indianapolis, IN

Services provided

60% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity

Andromeda is a Managed IT Services provider specializing in IT Management, cybersecurity, and infrastructure support for various industries. Overall feedback is overwhelmingly positive, with 90% of reviewers praising their project management and responsiveness. Common themes highlight their strategic implementation, tailored solutions, and strong communication, making them a reliable partner for outsourced IT Management and support services.

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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Andromeda highlight strong client satisfaction, particularly in IT management and support services. Clients commend the team's responsiveness, with same-day results for service tickets and consistent delivery on project timelines. The collaborative approach, involving multiple team members, enhances efficiency. One client noted significant improvements in communication and system management since partnering with Andromeda, indicating a positive impact on their operations. Overall, the feedback reflects a high level of confidence in Andromeda's capabilities.
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Industry Experience

Andromeda Technology Solutions has garnered positive feedback across diverse industries, including Insurance, Financial Services, Manufacturing, Medical, Real Estate, and Business Services. Clients appreciate their expertise in IT infrastructure, cybersecurity, and managed services, noting timely project delivery and effective communication. Overall sentiment indicates strong performance in enhancing operational efficiency and security. This provider is particularly well-suited for businesses seeking reliable IT support and tailored solutions in complex environments, especially within healthcare and financial sectors.
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Insurance Financial services Manufacturing Business services Real estate Medical Consulting Healthcare Nonprofit Consumer Products Software Government Transportation Food & Beverages Design Legal Construction Other industries

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More responsive than most other service providers

Andromeda is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Chicago, Illinois (14) New York City, New York (1) Tinley Park, Illinois (1) Frankfort, Illinois (1) Homer Glen, Illinois (1) Joliet, Illinois (1) Mokena, Illinois (1) New Lenox, Illinois (1) Los Angeles, California (1) Maumelle, Arkansas (1) Waukegan, Illinois (1) Downers Grove, Illinois (1) Wheaton, Illinois (1) Plainfield, Illinois (1) San Francisco, California (1) Santa Ana, California (1) Denver, Colorado (1) East Dundee, Illinois (1) Mendota, Illinois (1) Sugar Grove, Illinois (1) Willowbrook, Illinois (1) Delafield, United States (1) Seneca, Illinois (1) Boyceville, Wisconsin (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Applied Tech

4.8 10 reviews
Premier Verified

$1,000+

$150 - $199 / hr

50 - 249

Serves Indianapolis, IN

Services provided

70% IT Managed Services

30% Cybersecurity

Applied Tech is a provider of Managed IT Services, specializing in IT infrastructure management, cybersecurity, and IT support services. Their clients consistently commend their responsive customer service, effective project management, and commitment to aligning with client needs. Notably, 100% of reviewers highlighted their transparent communication and willingness to adapt to feedback, although some noted potential for further improvement in communication as business needs evolve.

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Reviews mention Experienced
The feedback regarding Applied Tech reflects a highly positive sentiment, with clients highlighting their responsiveness, expertise, and effective project management. One client noted the invaluable experience of their project manager, Daniel Malishkin, who set reasonable expectations and delivered timely solutions. The company is praised for being easy to work with and consistently looking out for client interests. However, a minor challenge was mentioned regarding the transition of personnel, indicating room for improvement in onboarding new team members.

Managed IT & Cybersecurity Services for Healthcare Firm

5.0 Mar 17, 2025

Our account and project manager, Daniel Malishkin, closely managed tasks and set reasonable expectations. His team is very responsive and timely. His broad experience is invaluable to us and we rely on him and his team for expert advice and special projects.
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Industry Experience

Applied Tech has garnered positive feedback across multiple industries, including Insurance, Healthcare, Financial Services, Legal, and Advertising & Marketing. Clients praise their expertise in IT management, cybersecurity, and project execution, noting strong communication and responsiveness. The overall sentiment is highly favorable, with clients highlighting the provider's ability to meet industry-specific needs and adapt to challenges, making them a suitable partner for organizations seeking robust IT support in these sectors.
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Insurance Healthcare Financial services Legal Advertising & marketing Food & Beverages

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Average Project Cost Breakdown

$50,000 to $199,999 (5) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Applied Tech's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and described the service as 'good value for cost.' Another client appreciated the 'solid' support and 'cost-effective' solutions provided. Overall, sentiment towards the company's pricing strategy is positive, with clients feeling they receive high-quality service relative to their investment.
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Denver, Colorado (5) Fitchburg, Wisconsin (1) Madison, Wisconsin (1) Aurora, Colorado (1) Westminster, Colorado (1) Prentice, Wisconsin (1)

This provider is fluent in 1 language:

English

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Tailored Technology Services Inc.

4.8 14 reviews
Premier Verified

$1,000+

$150 - $199 / hr

10 - 49

Serves Indianapolis, IN

Services provided

65% IT Managed Services

15% IT Strategy Consulting

10% Cloud Consulting & SI +1 service

10% Unified Communications Consulting & SI

Tailored Technology Services Inc. is a Managed IT Services provider delivering comprehensive IT management, cybersecurity solutions, and IT support services. The company receives overwhelmingly positive feedback, with approximately 100% of reviews highlighting their professionalism, responsiveness, and ability to exceed expectations. Clients particularly appreciate their customer service and tailored solutions, noting them as a trusted partner in IT management.

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0 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight Tailored Technology Services Inc.'s exceptional responsiveness and client-focused service. Clients commend their thorough onboarding process and the team's ability to address urgent needs while maintaining a personal touch. One client noted their 'nimble ability' to adapt and exceed expectations during project execution. However, there is a suggestion for improvement regarding clearer communication of expectations from proposal to project initiation.
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Industry Experience

Tailored Technology Services Inc. has received notably positive feedback across various industries, including non-profit, architecture, medical devices, and legal sectors. Clients praised their responsiveness, expertise in IT management, and effective communication. In the non-profit sector, they excelled in IT support and cybersecurity, while in healthcare, they demonstrated proficiency in managing complex tech needs. The overall sentiment reflects their strength in delivering tailored IT solutions, making them an ideal partner for organizations seeking reliable and comprehensive support.
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Agriculture Non-profit Nonprofit Construction Software Other Industry Logistics & Supply Chain Healthcare Design Legal Other industries

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Average Project Cost Breakdown

Less than $10,000 (5) $50,000 to $199,999 (5) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Tailored Technology Services Inc.'s cost-effectiveness and value for money. One client noted that their pricing fit the budget while delivering substantial IT improvements, including a 99.9% system uptime. Another mentioned saving approximately 15 hours weekly due to efficient support, highlighting their tailored services as superior to previous vendors. Overall, the sentiment reflects a strong alignment of service quality with competitive pricing, reinforcing the company's reputation as a valuable partner.
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Nashville, TN

1530 Riverside Drive
Nashville, TN 37206
2 - 5

(615) 989-2289

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Featured

What are Featured Providers?
Corporate Technologies

4.7 12 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Indianapolis, IN

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a comprehensive IT Managed Services Provider specializing in IT management, support, and cybersecurity. Across multiple reviews, 100% of clients commend their responsiveness, proactive solutions, and efficiency in managing IT infrastructure, with many highlighting their quick resolution times and effective communication. They are consistently praised for their knowledgeable and supportive team, effectively handling clients' diverse IT needs.

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0 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Corporate Technologies has received positive feedback for their IT assistance and server management services, particularly from a nonprofit client. They have effectively improved operational efficiency through cloud migration and enhanced communication systems. Clients commend their patience and proactive solution recommendations, with no significant areas for improvement noted. Overall, the sentiment is highly favorable, indicating strong client satisfaction with their ongoing support and engagement.
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6 of 12 IT Managed Services reviews are 5 stars

7 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Fiber Optics Installation Company
5.0 — Corporate Technologies provides managed IT services for a fiber optics installation company. The team provides 24/7 help desk support, cybersecurity, and system monitoring. Read more
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More responsive than most other service providers

Corporate Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

Grand Rapids, Michigan (2) Olathe, Kansas (1) Tulsa, Oklahoma (1) South Chicago, Illinois (1) Holland, Michigan (1) Saint Paul, Minnesota (1) West Milford, New Jersey (1) Los Angeles, California (1) Fargo, North Dakota (1) Cedar Springs, United States (1) Grand Haven, Michigan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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TPx Communications

4.3 72 reviews
Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Indianapolis, IN

Services provided

50% IT Managed Services

40% Cybersecurity

10% Unified Communications Consulting & SI

TPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.

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Reviews mention Flexible
Clients have consistently praised TPx Communications for their flexibility in project execution. One client noted their ability to meet all deliverables' timelines while being 'very flexible in meeting our needs.' This adaptability has contributed to a positive overall sentiment, highlighting their responsiveness and willingness to accommodate client requirements effectively.

Hardware & Engineering Support for Union Benefit Trust Fund

5.0 Apr 4, 2023

They met all the deliverables' timelines and were very flexible in meeting our needs.
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14 of 30 IT Managed Services reviews are 5 stars

2 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & IT Managed Services for Water Filtration Co
5.0 — TPx Communications provides cybersecurity services for a water filtration company. The team has also provided technical support and vendor management and implemented a phone system. Read more
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Industry Experience

TPx Communications has garnered positive feedback across various industries, notably in Home Services, Food & Beverages, Healthcare, Non-profit, and Manufacturing. Clients commend TPx for its expertise in cybersecurity, network management, and VoIP systems, highlighting their responsiveness, cost-effectiveness, and comprehensive support. The overall sentiment reflects trust and satisfaction, particularly in enhancing communication systems and operational efficiency. Organizations in need of trusted IT solutions and dedicated support would find TPx a fitting partner.
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Home Services Food & Beverages Medical Non-profit Nonprofit Manufacturing Healthcare Transportation Government Retail Utilities Education Software Construction Real estate Other Industry Financial services Telecommunications Legal Business services Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (21) $10,000 to $49,000 (12) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend TPx Communications for their competitive pricing and overall value for money. Feedback highlights that their services fit within budget constraints while delivering effective solutions; for example, one client noted significant savings from their commercial phone systems. However, some reviews indicate that the quality of service can vary, with a few clients expressing dissatisfaction regarding project management and timely delivery. Overall, the sentiment reflects a positive perception of TPx's cost-effectiveness and commitment to client needs.
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Integris

4.9 94 reviews
Premier Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Serves Indianapolis, IN

Services provided

70% IT Managed Services

10% AI Agents

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a managed IT services provider offering comprehensive IT support services, cybersecurity, and cloud solutions. The reviews indicate a strong emphasis on responsiveness and quality, with approximately 90% positive feedback highlighting their knowledgeable team and effective project management. Reviewers often commend Integris for their robust cybersecurity measures and cost-effective solutions, reflecting their expertise in managed IT services and outsourced IT support.

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Industry Experience

Integris has garnered positive feedback across various industries including financial services, healthcare, and non-profit organizations. Clients praise their expertise in IT management, cybersecurity, and cloud migrations, highlighting their responsiveness and effective communication. Financial services clients specifically commend their compliance support, while non-profits appreciate their understanding of sector-specific challenges. Overall, the sentiment is highly favorable, indicating strong suitability for organizations seeking reliable, knowledgeable IT partners.
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Select Industry to see insights

Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Business services Manufacturing Nonprofit Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Real estate Construction Legal Other Industry Financial services Other industries

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Average Project Cost Breakdown

$200,000 to $999,999 (28) $50,000 to $199,999 (21) $10,000 to $49,000 (18) $1,000,000 to $9,999,999 (4) Less than $10,000 (1)

What Clients Have Said
Overall, client feedback on Integris reflects a positive sentiment regarding their cost and value for money. Clients appreciate the flexibility and responsiveness of the team, with one noting a cost-saving of about 20% compared to maintaining an in-house IT department. Another client highlighted their services as cost-effective, citing a yearly investment of $100,000 while receiving comprehensive IT support. However, some clients mentioned occasional concerns regarding response times and the need for faster ticket resolutions, indicating room for improvement in service delivery.
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More responsive than most other service providers

Integris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (92) Japan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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SoftDoes

4.9 14 reviews
Premier Verified

$10,000+

$50 - $99 / hr

50 - 249

Indianapolis, IN

Services provided

10% IT Managed Services

10% AI Consulting

10% AI Development +7 services

10% Custom Software Development

10% Enterprise App Modernization

10% Generative AI

10% Mobile App Development

10% UX/UI Design

10% Web Design

10% Web Development

SoftDoes is a versatile web development and software solutions company, excelling in creating custom websites, data systems, and automated tools for diverse industries. Across reviews, 100% of clients praise their responsiveness, solution-oriented approach, and commitment to understanding client needs. While some note minor project timeline extensions, all acknowledge SoftDoes' exceptional service and delivery, with a 0% negative feedback rate.

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Reviews mention Patient
Overall, client feedback highlights SoftDoes' exceptional patience and flexibility throughout project execution. One client noted their team was 'very patient, accommodating, and not pushy,' which contributed to a collaborative atmosphere. Another client emphasized their 'calm and flexible' demeanor, even amidst shifting timelines, and praised their persistence in addressing issues. This positive sentiment reflects SoftDoes' commitment to client satisfaction and adaptability in delivering tailored solutions.

Financial Planning & Payment Software for Orthodontics Co

5.0 Feb 12, 2026

SoftDoes demonstrated exceptional persistence and responsiveness throughout the project. They were patient, calm, and flexible, even when timelines shifted due to the realities of a busy orthodontic practice. Every issue or request was addressed, and new features were added whenever needed.
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Process Automation Tool Dev for Home Health Services Company

5.0 Feb 25, 2026

They were very patient, accommodating, and not pushy. Even if it was a big project to tackle, it didn't seem like that from working with them.
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Industry Experience

SoftDoes has garnered positive feedback across diverse industries, notably in Information Technology, Energy, Non-Profit, Real Estate, and Healthcare. Clients commend their expertise in streamlining processes, enhancing project visibility, and delivering tailored solutions. The company is particularly praised for their proactive communication and adaptability, making them a strong fit for IT consulting, eCommerce, and healthcare automation projects. Overall, the sentiment is highly favorable, suggesting they are well-equipped to meet the needs of clients seeking efficiency and operational improvement.
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eCommerce Other industries Education Healthcare Real estate Non-profit Dental Energy & natural resources Information technology Construction

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More responsive than most other service providers

SoftDoes is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

United States (9) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 6 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

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IT GOAT

4.7 13 reviews
Verified

$1,000+

$100 - $149 / hr

250 - 999

Indianapolis, IN

Services provided

70% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity +1 service

10% IT Strategy Consulting

IT GOAT is an IT Managed Services Provider specializing in outsourced IT support, cybersecurity, and IT infrastructure management. They consistently receive commendations for their speed, agility, and effective IT solutions, with 87% of reviewers highlighting their responsiveness and customer service. However, some clients noted areas for improvement in billing and ticket response times, indicating room for operational enhancements.

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Reviews mention Professional
Clients have consistently praised IT GOAT for their professionalism and responsiveness. One client noted their team as 'super helpful, professional and friendly,' highlighting the effectiveness of their support in addressing IT issues promptly. The company was recommended for their knowledge and quick assistance, reinforcing a positive sentiment regarding their professional approach to IT managed services.

Managed IT Services for Plastic Distributor

5.0 Sep 21, 2021

The service provided is ongoing and has been described as great. The workflow between the teams was effective, with the company being quick to address all issues. What was found most impressive was how super helpful, professional, and friendly the company is.
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7 of 11 IT Managed Services reviews are 5 stars

Less than $10,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Bicycle Retailer
4.5 — IT GOAT has been hired by a bicycle retailer to provide managed IT services. The team is responsible for managing the client's network and IT infrastructure and provides ongoing support. Read more
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Industry Experience

IT GOAT has demonstrated expertise across diverse industries, including Food & Beverage, Retail, Financial Services, Arts & Entertainment, and Energy. Clients frequently highlight their exceptional responsiveness, thorough IT management, and security solutions. Positive feedback emphasizes their ability to meet specific needs efficiently, foster effective communication, and adapt to various business environments. Overall, the sentiment reflects strong satisfaction across all industries, indicating that IT GOAT is well-suited for businesses seeking reliable IT support and cybersecurity services.
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Food & Beverage Healthcare Arts, entertainment & music Financial services Agriculture Energy & natural resources Nonprofit Other Industry Retail

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$10 Service Assist (Pay as you go) $100 Business Core $150 Business Premier

IT Managed Services Packages

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Featured

What are Featured Providers?

Red River

5.0 1 review

$10,000+

$150 - $199 / hr

250 - 999

Serves Indianapolis, IN

Services provided

50% IT Managed Services

50% Cybersecurity

Red River is an IT service provider specializing in cloud migration and IT solutions. The feedback highlights their exceptional project management and responsiveness, with 100% of clients expressing satisfaction. Reviewers emphasize their effective communication and dedication to understanding business needs, contributing to improved operational efficiency and staff morale.

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Industry Experience

CWPS has demonstrated expertise across various industries, notably in the nonprofit sector, providing IT services such as cloud migration. Clients have praised their responsiveness, commitment to best practices, and the efficiency improvements achieved through training and support. Overall sentiment reflects high satisfaction in their project management and delivery, indicating that organizations seeking IT partnership for cloud solutions and operational efficiency enhancement may find CWPS a strong fit.
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Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with CWPS, noting that the $100,000 investment has yielded significant value through effective cloud migration and improved operational efficiency. One client highlighted the company's responsiveness and commitment to best practices, emphasizing that they were impressed with CWPS's ability to meet business objectives without compromising on quality. Overall, the sentiment reflects a favorable perception of CWPS's cost-effectiveness and dedication to client success.
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Datalink Networks Inc.

5.0 3 reviews
Premier Verified

$5,000+

$200 - $300 / hr

10 - 49

Serves Indianapolis, IN

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Datalink Networks Inc. is a Managed IT Services provider known for its expertise in Outsourced IT Support and IT Management. Across reviews, 100% of clients commend their rapid response and problem-solving abilities, highlighting their exceptional project management and high availability. Their proactive approach and commitment to client satisfaction are consistently praised, with no areas for improvement noted.

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Reviews mention Proactive
Clients commend Datalink Networks Inc. for their proactive approach, particularly in sharing insights on emerging technologies and providing hands-on support during critical situations. One client emphasized their rapid response and consistent delivery, noting that Datalink's proactive support has been instrumental in enhancing business operations and IT infrastructure. Overall, the sentiment is overwhelmingly positive, highlighting their dependability and commitment to exceptional service.

Managed IT Services for Seafood Company

5.0 Aug 20, 2025

Overall, they were a dependable partner, and I appreciated their proactive approach and attention to detail. Their proactive support and resourcefulness have played a key role in helping our company grow and adapt. They’ve consistently gone above and beyond, and most importantly, they’ve been dependable during the moments we’ve needed them most.
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3 of 3 IT Managed Services reviews are 5 stars

3 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read more
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Industry Experience

Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit Food & Beverage

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.
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Integritek Managed IT Services

4.9 4 reviews
Verified

Undisclosed

$200 - $300 / hr

50 - 249

Serves Indianapolis, IN

Services provided

60% IT Managed Services

20% Cybersecurity

10% Compliance Consulting +1 service

10% IT Staff Augmentation

Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.

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Reviews mention Timely
Overall sentiment regarding timeliness at Integritek Holdings is highly positive. Clients consistently highlight the company's responsiveness and ability to deliver projects on time. For instance, one client emphasized that Integritek's team was 'quick to offer solutions' and 'timely' in their responses. Another client noted that Integritek was 'very timely and always available to answer our questions.' This commitment to prompt service has earned them commendations for minimizing downtime and ensuring smooth operations.

IT Managed Services for Memorial Park & Mortuary

4.5 May 17, 2024

They were responsive and timely. Integritek knows our systems and our employees, we work with the same people often and they are always friendly.
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Cloud Consulting & IT Services for Grant Oversight Company

5.0 Sep 11, 2023

They were very timely and always available to answer our questions.
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2 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.
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More responsive than most other service providers

Integritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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TeamMIS

5.0 1 review
Verified

Undisclosed

$100 - $149 / hr

10 - 49

Indianapolis, IN

Services provided

100% IT Managed Services

TeamMIS is a provider of Managed IT Services, specializing in IT Management, cybersecurity, and cloud infrastructure. Reviewers consistently highlight their expert problem-solving skills, particularly resolving complex issues swiftly, and commend their partnership-driven approach. With 100% positive feedback, clients appreciate their proactive communication and strategic planning, ensuring seamless IT operations and enhanced security.

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1 of 1 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud, IT & Cybersecurity Services for Fractional CMO Co
5.0 — TeamMIS provides IT consulting and cybersecurity services for a fractional CMO company. The team has assessed the client's environment and provides a roadmap, budgeting, and cloud infrastructure Read more
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Industry Experience

TeamMIS has garnered positive feedback primarily from the business services industry, where they provided expertise in IT roadmap development, cybersecurity, and cloud infrastructure. Clients have praised their thorough assessments, timely project delivery, and strong communication, highlighting their collaborative approach and commitment to client partnership. The overall sentiment reflects a high level of satisfaction, indicating that TeamMIS is well-suited for businesses seeking strategic IT solutions and enhanced operational performance.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding TeamMIS's cost-effectiveness, noting it as a key reason for their selection. One client highlighted the 'good value for cost' and emphasized the collaborative partnership rather than a transactional relationship. They appreciated the absence of upselling, which further underscores the perceived value for money. Overall, feedback indicates that TeamMIS delivers high-quality services that meet or exceed expectations without compromising on affordability.
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Insight Global

Not yet reviewed
Verified

$5,000+

Undisclosed

1,000 - 9,999

Indianapolis, IN

Services provided

10% IT Managed Services

10% AI Development

10% BI & Big Data Consulting & SI +7 services

10% Cloud Consulting & SI

10% Custom Software Development

10% Executive Search

10% Generative AI

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

Insight Global, a big data analytics company, provides BI & big data consulting & SI and cloud consulting & SI. The firm is located in Atlanta, Georgia and Birmingham, Alabama.
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More responsive than most other service providers

Insight Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Indianapolis, IN

820 Massachusetts Avenue, Suite 1360
Indianapolis, IN 46204
76 - 100

8554864057

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LEAP Managed IT

Not yet reviewed
Verified

$5,000+

$100 - $149 / hr

50 - 249

Indianapolis, IN

Services provided

40% IT Managed Services

30% IT Strategy Consulting

15% AI Consulting +1 service

15% IT Staff Augmentation

LEAP Managed IT is an IT managed services company. Headquartered in Indianapolis, Indiana, the team focuses on IT managed services and IT strategy consulting.
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FORTÉ

Not yet reviewed
Verified

$10,000+

Undisclosed

1,000 - 9,999

Columbus, IN

Services provided

20% IT Managed Services

60% Unified Communications Consulting & SI

10% IT Staff Augmentation +1 service

10% Other IT Consulting and SI

Established in 1972, FORTÉ is an unified communications consulting & SI company. The team offers unified communications consulting & SI and IT managed services.
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Columbus, IN

1256 Washington Street
Columbus, IN 47201
10 - 15

(800) 742-5036

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Blackink IT

5.0 4 reviews

$1,000+

Undisclosed

10 - 49

Indianapolis, IN

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

Blackink IT is a Managed IT Services provider specializing in outsourced IT support and management. Across reviews, clients consistently praise their exceptional project management, proactive communication, and seamless IT transitions, with 100% of reviews highlighting these strengths. Additionally, their personable approach and deep expertise have led to successful partnerships with clients in various industries.

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Reviews mention Exceeds expectations
Blackink IT has consistently exceeded client expectations, as evidenced by their seamless transition from the previous Managed Service Provider and their proactive approach in enhancing IT security and efficiency. Clients commend their timely delivery and responsiveness, noting that Blackink IT treats their needs as a priority. One client emphasized that the company has surpassed expectations in every aspect of service, demonstrating a commitment to partnership and a deep understanding of their clients' business needs.

Managed IT Services for Admin & Benefits Compliance Company

5.0 Jun 7, 2023

They have truly delivered on every process they are working with us on. We know this is successful because we keep progressing to the next level of accomplishment on our project road map. Everything they have promised to deliver, they have done. They responded to my needs promptly and without delay. BlackInk IT has far surpassed my expectations on their delivery of every facet of work we have asked of them.
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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Blackink IT's competitive pricing and strong value for money. The Director of Operations at ADVISA noted that their pricing fit the budget while providing great value, remarking on the seamless transition and minimal downtime achieved during their project. Similarly, the VP of IT at Elevate Ventures appreciated the cost-effectiveness of their services, with expenses consistently below budget. Overall, client feedback reflects a positive sentiment regarding the company's affordability and the quality of services provided.
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3 of 3 Indianapolis-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Indianapolis

Indianapolis-based IT Managed Services project highlight

Cybersecurity & IT Services for Venture Capital Startup
5.0 — Blackink IT provides cybersecurity and managed IT services for a venture capital startup. The team is responsible for all HelpDesk functions, network infrastructure, OS support, and performance Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Blackink IT in Indianapolis and Carmel, Indiana, excels in comprehensive IT services, including cybersecurity, help desk support, and cloud migrations. Reviewers highlight their proactive communication, timely delivery, and deep technical expertise, making complex projects seamless for local clients across various industries.
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Vertical IT Solutions

4.9 31 reviews
Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Indianapolis, IN

Services provided

35% IT Managed Services

25% Cloud Consulting & SI

20% Cybersecurity +1 service

20% Unified Communications Consulting & SI

Vertical IT Solutions is a managed IT services provider specializing in comprehensive IT support services, including cybersecurity, network monitoring, and IT management. Across their reviews, they consistently receive praise for their responsiveness, professionalism, and ability to address complex IT issues promptly. Approximately 100% of reviewers commend their reliability and effective communication, highlighting their commitment to meeting and exceeding client expectations in outsourced IT support.

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Reviews mention Personable
Overall, client feedback highlights Vertical IT Solutions' personable approach, emphasizing their accessibility and direct communication. One client noted the impressive personal engagement from Kody, who provided thorough tutorials and support. Another praised the company for its personal touch, allowing for immediate responses without bureaucratic delays. Clients appreciated being able to communicate directly with team members, fostering a collaborative atmosphere that enhances project success.

Managed IT Services for Consumer Goods Company

4.5 Mar 3, 2021

What I like about them is they have a very personal approach. They’re not a big company wherein when you have a question, you have to create a case, and wait for people to respond. I can just call them or email them, and I’ll get my answers right away.
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IT Services for Footwear Company

5.0 Feb 26, 2021

Their team is very personable. They understand where we’re coming from a business perspective. I’ve been really happy with them.
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12 of 16 IT Managed Services reviews are 5 stars

4 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (6) $50,000 to $199,999 (5) $200,000 to $999,999 (2)

What Clients Have Said
Clients of Vertical IT Solutions consistently highlight the company's excellent value for money, often noting that their pricing fits within budgets while delivering high-quality services. For instance, one client remarked on the 'good value for cost,' while another emphasized that their investment led to significant improvements in efficiency and response times. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, making Vertical IT Solutions a reliable choice for IT management.
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View projects from:

Los Angeles, California (2) Anaheim, California (2) Sacramento, California (2) Chino Hills, California (2) Corona, California (2) Livermore, California (1) Moorpark, California (1) Irvine, California (1) La Habra, California (1) Laguna Niguel, California (1) Corpus Christi, Texas (1) Fontana, California (1) Fullerton, California (1) Norwalk, California (1) Chino, California (1) San Bernardino, California (1) San Dimas, California (1) Seattle, Washington (1) Auburn, California (1) Palos Verdes Estates, California (1) Bayfield, Wisconsin (1)

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Sikich

4.8 22 reviews

$5,000+

Undisclosed

1,000 - 9,999

Indianapolis, IN

Services provided

40% IT Managed Services

40% Cybersecurity

10% Compliance Consulting +1 service

10% ERP Consulting and SI

Sikich is a Managed IT Services provider offering outsourced IT support and management solutions. Reviews for Sikich are overwhelmingly positive, with approximately 100% of feedback highlighting their proactive approach, responsiveness, and ability to handle complex IT challenges. Clients consistently commend their thorough communication and seamless project execution, with many appreciating their expertise in Microsoft infrastructure and network security.

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Reviews mention Helpful
Clients have expressed a highly positive sentiment towards Sikich's helpfulness, noting their proactive and flexible approach. For instance, one client appreciated Sikich's thorough risk assessment, which provided a detailed risk register and clear explanations, labeling it as "extremely helpful." Another client highlighted Sikich's responsiveness and efficient communication, stating that the team was very accommodating to scheduling needs. Overall, the feedback underscores Sikich's commitment to understanding and addressing client needs effectively.

Risk Assessment Services for Private Massage School

5.0 Sep 12, 2024

The register included assessment terms and an explanation of the risk criteria and data set used. It was an extremely helpful way to break down the findings. Sikich provided excellent time management. They were proactive, flexible about any scheduling issues on our end and extremely responsive. They did an outstanding job of responding to our needs.
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Managed IT Services for Nonprofit Organization

4.5 Apr 5, 2023

NOC was helpful. Good reputation. Their staff seemed highly engaged and caring. Focus on quality provision of their services.
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Compliance Consulting for Online Social Sweepstakes Company

5.0 Nov 18, 2024

Sikich scheduled the project to start well ahead of the due date to ensure any issues would not impact delivery. Meetings to verify scope and collect evidence of compliance were conducted on a flexible schedule and very efficiently. The report on compliance was delivered on time. They have been very responsive to our needs.
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IT Services Split Support for Charter School Mgmt Co

5.0 Feb 8, 2024

They helped us thru the process, at every step, and they were understanding of our needs and responsive to every issue. It feels to me that the Sikich team, us understanding and takes our issues seriously. I feel "everyone", Treats us as if "It were there Own Company." What more can you ask for?
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5 of 8 IT Managed Services reviews are 5 stars

2 new reviews for IT Managed Services in past 6 months

$200,000 – $999,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Property Management Company
5.0 — Sikich provides managed IT services for a property management company. Sikich is responsible for onboarding and providing Microsoft services while maintaining the security of the client's IT Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Client feedback on Sikich's cost and value for money is largely positive, with many praising their competitive pricing and high-quality service. One client noted, 'Sikich offers good value for cost,' while another highlighted their 'exceptional communication and support.' However, a few reviews mentioned concerns about escalating costs for additional services. Overall, clients feel they receive substantial value considering the expertise and responsiveness provided, making them a strong choice for IT services.
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United States (19) Canada (1)

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OTAVA®

5.0 3 reviews

Undisclosed

$100 - $149 / hr

50 - 249

Indianapolis, IN

Services provided

20% IT Managed Services

30% Cloud Consulting & SI

20% Cybersecurity +2 services

15% Call Center Services

15% IT Strategy Consulting

OTAVA® is a managed IT services provider specializing in IT management and outsourced IT support, known for their flexibility and comprehensive solutions. They excel in tailoring systems to client needs, as highlighted by 90% of reviewers who praised their project management and adaptability. A suggested improvement involves enhancing the technical knowledge at their junior levels.

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Reviews mention Well-executed projects
Clients have expressed high satisfaction with OTAVA®'s execution of projects, highlighting their responsiveness and proactive support. One client noted, 'NewCloud Networks keeps us up and running' and praised their ability to restore services rapidly during crises. They also appreciated the 'plug and play' nature of the solutions provided. Overall, feedback reflects a strong sentiment of trust and reliability, with clients feeling well-supported and valued throughout their engagement.

Cloud Management & IT Services for Nonprofit Organization

5.0 Jan 6, 2021

It’s truly like a plug and play process; we plug it in, it’s good to go, and we don’t have to do anything. They handle the problem and they fix whatever is needed to be fixed. For example, the software we use to manage our business and claims comes out with periodic updates that NewCloud Networks loads and runs for us. Until they do that, we can’t access the system and they’ve always gotten it done in a timely manner.
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1 of 1 IT Managed Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Data Center Migration & Hosting for Construction Company
5.0 — Otava (formerly NewCloud Networks) migrated a set of physical servers for a construction company. They suggested VMware and set up a dynamic environment that could scale to meet changing needs. Read more
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Indianapolis, IN

505 West Merrill Street
Indianapolis, IN 46225
16 - 20

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Resultant

4.7 8 reviews

$5,000+

$150 - $199 / hr

250 - 999

Indianapolis, IN

Services provided

20% IT Managed Services

30% BI & Big Data Consulting & SI

15% Cloud Consulting & SI +4 services

10% AI Development

10% Custom Software Development

10% IT Strategy Consulting

5% Cybersecurity

Resultant is a Managed IT Services provider, offering comprehensive IT support and management solutions. Overall, reviews highlight their quick response time, professionalism, and attention to detail, with 100% positive feedback emphasizing effective communication and problem-solving skills. Clients appreciate their capability to translate complex IT issues into understandable terms while maintaining a courteous and reliable service.

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Reviews mention Timely
Overall, clients express a positive sentiment regarding KSM Consulting's timeliness in service delivery. One client noted, "KSM Consulting responds and resolves most service requests in a timely manner," while another emphasized their "very quick response time." The promptness of their support has contributed to client satisfaction, with no significant complaints regarding delays. However, the nonprofit mentioned issues related to billing that could affect their financial situation, indicating a need for improved transparency in service usage.

IT Services for High Education Nonprofit

4.0 Nov 30, 2020

KSM Consulting responds and resolves most service requests in a timely manner. Communication and workflow between teams is satisfactory. All KSM Consulting staff members I have worked with are knowledgeable and are typically able to find and resolve any issues we present.
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IT Services for Exterior Improvement Company

5.0 Nov 25, 2020

We are extremely happy with all aspects of KSM. They have a very quick response time. We thoroughly enjoy working with them! They respond very quickly.
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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Overall, clients express satisfaction with KSM Consulting's value for money, highlighting reasonable pricing for quality service. One client noted a project cost of approximately $12,750–$15,750, aligning with their budget expectations. However, concerns about overbilling were raised by another, emphasizing the need for clearer communication on service hours. Despite this, clients appreciate the efficiency and responsiveness of KSM's team, indicating a strong return on investment for their IT consulting needs.
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3 of 3 Indianapolis-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Indianapolis

Indianapolis-based IT Managed Services project highlight

IT Support for Real Estate & Dev Firm
5.0 — Resultant (formerly KSM Consulting) is the go-to IT support provider of a real estate and development firm. The team is on a daily standby to address the client's IT needs. They also serve as the Read more
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Review Rating from Clients

4.7/5.0

Quality

4.8

Schedule

4.9

Cost

4.5

Willing to Refer

4.8

Indianapolis-based clients praise Resultant for their expertise in cloud migration, IT support, and project management, handling complex projects like server-to-cloud transitions and system integrations. They are recognized for their responsiveness, professionalism, and ability to deliver solutions efficiently, even under tight deadlines.
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Catapult Technology Solutions

5.0 1 review

$1,000+

$100 - $149 / hr

50 - 249

Indianapolis, IN

Services provided

100% IT Managed Services

Catapult Technology Solutions is a managed IT services provider known for delivering high-quality work in multifamily and hospitality sectors. Their reviews highlight a seamless workflow, impressive responsiveness, and professional expertise, with 100% of feedback being positive and no areas for improvement mentioned.

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Industry Experience

Catapult Technology Solutions has received positive feedback primarily from the IT Services industry, particularly in managed services for multifamily and hospitality sectors. Reviewers highlighted their responsiveness, professionalism, and technical expertise, contributing to successful project outcomes, such as timely completion of network infrastructure upgrades. Overall sentiment within this industry is highly favorable, suggesting that potential clients in IT Services can expect reliable support and quality work from Catapult Technology Solutions.
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IT Services

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Average Project Cost Breakdown

What Clients Have Said
Clients express high satisfaction with Catapult Technology Solutions' pricing, indicating that the cost reflects the quality of service provided. One reviewer noted the seamless workflow and effective communication, emphasizing the impressive responsiveness and professionalism of the team. Overall, clients feel that they received good value for their investment, with no reported areas for improvement regarding cost-effectiveness.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients in Indianapolis commend Catapult Technology Solutions for their expertise in network infrastructure projects, including hardware replacements and upgrades. Their professional, responsive team ensured smooth workflows and successful outcomes, reflecting deep technical knowledge and dependable service.
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CTS Multifamily IT Solutions

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Indianapolis, IN

Services provided

75% IT Managed Services

10% Cloud Consulting & SI

10% IT Strategy Consulting +1 service

5% Cybersecurity

CTS Multifamily IT Solutions is a specialized Managed IT Services provider focusing on the student housing and multifamily industries. Their reviews emphasize their impressive industry knowledge, cost-effective solutions, and strong communication, with 100% of respondents expressing satisfaction and noting their expertise and tailored approach to meet unique client needs.

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Reviews mention Knowledgeable
Clients consistently express high satisfaction with CTS Multifamily IT Solutions' expertise, particularly highlighting their extensive knowledge of the student housing and multifamily sectors. One client noted, 'I was impressed by how knowledgeable they were,' emphasizing their understanding of unique industry needs. Additionally, their ability to provide innovative and cost-effective solutions further underscores their expertise, reinforcing the positive sentiment regarding their knowledgeable approach in project execution.

IT Services for Student Housing Investment Company

5.0 Nov 30, 2019

In addition to being very professional, I was impressed by how knowledgeable they were about the Student Housing and Multifamily industry. With CTS, I feel like we have a partner that truly understands our unique needs as a student housing developer. They provide innovative and also cost-effective solutions.
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Industry Experience

CTS Multifamily IT Solutions has demonstrated strong expertise in the IT Services and Real Estate industries. Clients appreciate their flexibility, timely execution, and deep understanding of the unique needs within student housing and multifamily developments. Overall sentiment reflects satisfaction with their innovative, cost-effective solutions and effective communication. These strengths make CTS a suitable partner for projects in IT infrastructure setup and technology management, particularly in student housing and multifamily sectors.
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IT Services Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend CTS Multifamily IT Solutions for their cost-effectiveness and value for money. One client highlighted that CTS offered cost-effective and innovative solutions that saved money while enhancing capacity. Another client praised the company's ability to deliver projects on time and within budget, emphasizing the seamless workflow and effective communication. Overall, the sentiment is highly positive, with clients expressing satisfaction regarding pricing and the quality of services provided.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Indianapolis-based clients praise CTS Multifamily IT Solutions for their expertise in multifamily and student housing projects, including network setup, cabling, and smart building tech. They highlight seamless workflows, industry knowledge, and cost-effective, innovative solutions for complex infrastructure and technology needs.
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Meriplex Communications

5.0 2 reviews

$10,000+

Undisclosed

50 - 249

Indianapolis, IN

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Meriplex Communications is a comprehensive IT solutions provider, known for its expertise in network design, cloud migration, and IT support services. The company is praised for its deep knowledge, professional conduct, and effective project management, with 100% of reviewers highlighting their strong communication and timely project completion. Clients appreciate their collaborative approach and the seamless integration of services without any reported areas for improvement.

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Reviews mention Communicative
Clients have consistently praised Meriplex Communications for their strong communication skills and organizational abilities. One client noted their 'very communicative and organized' approach, particularly in remote settings. Another highlighted the balance of professionalism and support, emphasizing their 'organized' systems and workflows. Overall, the sentiment surrounding their communication is highly positive, indicating a reliable and responsive partnership.

IT Services for Mortgage Company

5.0 Apr 6, 2020

They’ve been very communicative and organized, especially in the context of remote work. Their systems, workflow, and communication are very organized.
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Industry Experience

Meriplex Communications has demonstrated strong expertise in the Education and Financial Services sectors. In Education, they excelled in network design and infrastructure updates, receiving praise for their collaboration and ability to meet tight timelines. In the Financial Services industry, they successfully managed IT support transitions, cloud migrations, and communication system upgrades, noted for their professionalism and organized approach. Overall, feedback indicates a positive sentiment, highlighting Meriplex's strengths in delivering tailored solutions and maintaining effective client relationships.
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Education Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have praised Meriplex Communications for delivering strong value for money, often highlighting their ability to work within tight budget constraints while still achieving project goals. One client noted that they provided 'value optimized solutions' that balanced desires with budget limitations. Overall, feedback reflects a positive sentiment regarding the company's cost-effectiveness and commitment to completing projects on time and within budget, contributing to client satisfaction.
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Indianapolis, IN

5656 West 74th Street
Indianapolis, IN 46278
10 - 15

3179269000

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Exact IT Consulting

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

30% IT Managed Services

30% Web Design

20% Pay Per Click +1 service

20% Social Media Marketing

Exact IT Consulting specializes in Managed IT Services, offering comprehensive IT Support Services tailored to small businesses. The company receives overwhelmingly positive feedback, with reviewers highlighting their diligent and professional approach, particularly in crisis situations, such as restoring a down server. Notably, 100% of reviews praise their effective communication and commitment to resolving issues swiftly.

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Industry Experience

Exact IT Consulting has received positive feedback primarily from the transportation industry, where they demonstrated expertise in providing ongoing monitoring and support for IT infrastructure. Clients praised their swift and effective response during critical situations, showcasing strengths in communication, professionalism, and problem-solving. Overall sentiment reflects trust and satisfaction, indicating that businesses in the transportation sector may find Exact IT Consulting to be a reliable partner for IT needs.
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Transportation

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Exact IT Consulting as providing strong value for money, highlighting their responsiveness and dedication. One client noted their proactive approach in overnighting necessary drives to restore a downed server, emphasizing their commitment to service. Overall sentiment reflects satisfaction with the cost-effectiveness of their solutions, as clients feel they receive quality support and timely service, justifying their investment.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local Indianapolis businesses commend Exact IT Consulting for their swift response and thorough support during server outages. They provide dependable IT monitoring and restoration services, ensuring minimal downtime. Clients highlight their professionalism, technical skill, and commitment to keeping systems operational.
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BDO

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Indianapolis, IN

Services provided

20% IT Managed Services

30% Cybersecurity

30% ERP Consulting and SI +1 service

20% Business Consulting

BDO is an ERP consulting and SI company. Their large team is located in Chicago, Illinois and Huntsville, Alabama. Their services include ERP consulting and SI and Cybersecurity.
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Indianapolis, IN

10 West Market Street
Indianapolis, IN 46204
101 - 150

317-613-5400

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Core BTS

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Indianapolis, IN

Services provided

40% IT Managed Services

10% AI Development

10% BI & Big Data Consulting & SI +4 services

10% Business Consulting

10% Cloud Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

Core BTS, an IT managed services company, was established in 1984. The agency offers IT managed services and IT strategy consulting.
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Mesh Systems

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Carmel, IN

Services provided

100% IT Managed Services

Located in Carmel, Indiana, Mesh Systems is an IT managed services company. They focus on IT managed services and were launched in 2005.
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CleanSlate Technology Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Carmel, IN

Services provided

100% IT Managed Services

CleanSlate Technology Group is an IT managed services company. Their midsize team of employees is based in Carmel, Indiana. Their team offers IT managed services.
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Parker Technology, LLC

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Indianapolis, IN

Services provided

100% IT Managed Services

Headquartered in Indianapolis, Indiana, Parker Technology, LLC is an IT managed services company. Their services include IT managed services.
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Connected Manufacturing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

100% IT Managed Services

Connected Manufacturing is a small IT managed services company. They focus on IT managed services and were launched in 1989.
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Indianapolis, IN

8520 Allison Pointe Boulevard
Indianapolis, IN 46250
2 - 5

+1 (317) 426-0699

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Crafted

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

100% IT Managed Services

Crafted is a small IT managed services company located in Indianapolis, Indiana. The team offers IT managed services.
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CTS Computers

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Indianapolis, IN

Services provided

50% IT Managed Services

30% Cybersecurity

20% Other IT Consulting and SI

CTS Computers is a Danville, Illinois-based IT managed services company. They offer IT managed services and Cybersecurity.
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Indianapolis, IN

333 Alabama Street, Suite 350
Indianapolis, IN 46204
50 - 75

317-759-1051

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NEXTmsp

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Carmel, IN

Services provided

60% IT Managed Services

20% Cybersecurity

10% Custom Software Development +1 service

10% IT Strategy Consulting

NEXTmsp is an IT managed services company. Founded in 1987, the firm is in Carmel, Indiana and Tumwater, Washington. Their team provides IT managed services and Cybersecurity.
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AVTECH SOLUTIONS INC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

50% IT Managed Services

50% IT Staff Augmentation

IT managed services and IT staff augmentation company AVTECH SOLUTIONS INC was launched in 2010. The company provides IT managed services and IT staff augmentation, and is small.
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Teknabyte Consulting LLC

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Indianapolis, IN

Services provided

50% IT Managed Services

10% Custom Software Development

10% IT Strategy Consulting +3 services

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Teknabyte Consulting LLC is an IT managed services company established in 2016. The firm specializes in IT managed services and Social Media Marketing.
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AVC Technology

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Indianapolis, IN

Services provided

50% IT Managed Services

30% Cybersecurity

5% CRM Consulting and SI +3 services

5% Cloud Consulting & SI

5% IT Strategy Consulting

5% Other IT Consulting and SI

IT managed services company AVC Technology was established in 1974. The team specializes in IT managed services and Cybersecurity.
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RPM Technologies

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1 service

20% IT Strategy Consulting

RPM Technologies is an IT managed services company. They are based in Indianapolis, Indiana, and their services include IT managed services and IT strategy consulting.
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Moser Consulting

Not yet reviewed

$5,000+

$150 - $199 / hr

50 - 249

Indianapolis, IN

Services provided

10% IT Managed Services

35% IT Strategy Consulting

15% Other IT Consulting and SI +4 services

10% BI & Big Data Consulting & SI

10% Mobile App Development

10% Search Engine Optimization

10% UX/UI Design

Moser Consulting is an IT strategy consulting company launched in 1996. Their services include IT strategy consulting and other IT consulting and SI.
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Indianapolis, IN

6220 Castleway West Drive
Indianapolis, IN 46250
101 - 150

317-596-8022

Indianapolis, IN

30 South Meridian Street
Indianapolis, IN 46204
41 - 49

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EMPIGO Technologies | SureTec

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Indianapolis, IN

Services provided

25% IT Managed Services

20% IT Strategy Consulting

15% Cloud Consulting & SI +3 services

15% Custom Software Development

15% Cybersecurity

10% Web Development

IT managed services company EMPIGO Technologies | SureTec is based in Indianapolis, Indiana and Tigard, Oregon. Their services include IT managed services and IT strategy consulting.
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Rook Security

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Carmel, IN

Services provided

60% IT Managed Services

40% Cybersecurity

Rook Security is an IT managed services company. Launched in 2008, the agency is in Carmel, Indiana. Their services include IT managed services and Cybersecurity.
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Bell Techlogix

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Carmel, IN

Services provided

50% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity

Bell Techlogix is a midsize Carmel, Indiana-based IT managed services company. The team focuses on IT managed services and cloud consulting & SI.
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SIM2K

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Indianapolis, IN

Services provided

100% IT Managed Services

SIM2K, an IT managed services company, was launched in 1985. The team provides IT managed services and is based in Indianapolis, Indiana.
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Effective Computer Solutions, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Indianapolis, IN

Services provided

100% IT Managed Services

Founded in 2002, Effective Computer Solutions, LLC is an IT managed services company. Their services include IT managed services.
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MS Companies

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Indianapolis, IN

Services provided

100% IT Managed Services

MS Companies, an IT managed services company, was established in 1999. The company specializes in IT managed services.
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Pyramid Technology Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Indianapolis, IN

Services provided

100% IT Managed Services

IT managed services company Pyramid Technology Solutions is headquartered in Indianapolis, Indiana. They offer IT managed services.
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Knowledge Services

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Indianapolis, IN

Services provided

50% IT Managed Services

50% IT Staff Augmentation

IT managed services and IT staff augmentation company Knowledge Services is based in Indianapolis, Indiana. The team provides IT managed services and IT staff augmentation.
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Bloomerang

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Indianapolis, IN

Services provided

100% IT Managed Services

Bloomerang is an IT managed services company. The Indianapolis, Indiana-based firm was launched in 2012. Their team focuses on IT managed services.
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Lev

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Indianapolis, IN

Services provided

100% IT Managed Services

Founded in 2005, Lev is a midsize Indianapolis, Indiana-based IT managed services company. Their services include IT managed services.
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Diverse Tech Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Indianapolis, IN

Services provided

50% IT Managed Services

50% IT Staff Augmentation

Diverse Tech Services is an IT managed services and IT staff augmentation company. Founded in 1999, the team focuses on IT managed services and IT staff augmentation.
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Bluelock Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Indianapolis, IN

Services provided

100% IT Managed Services

Bluelock Solutions is an IT managed services company. They specialize in IT managed services and were established in 2006.
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MMY Consulting

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Indianapolis, IN

Services provided

100% IT Managed Services

Established in 2003, MMY Consulting is an IT managed services company. The team specializes in IT managed services and is based in Indianapolis, Indiana.
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Kinney Group, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Indianapolis, IN

Services provided

100% IT Managed Services

Kinney Group, Inc. Is an Indianapolis, Indiana-based IT managed services company. The team offers IT managed services.
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Network Solutions, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Carmel, IN

Services provided

100% IT Managed Services

Founded in 1989, Network Solutions, Inc. Is an IT managed services company. In Carmel, Indiana, the team specializes in IT managed services.
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Imaging Office Systems

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Indianapolis, IN

Services provided

100% IT Managed Services

Imaging Office Systems is an IT managed services company. Based in Indianapolis, Indiana, the team specializes in IT managed services.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
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Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Indianapolis IT Managed Services FAQs

Working with a hometown MSP means faster on-site support when hardware fails or network issues surface—an advantage remote teams can’t match. Indianapolis firms also understand state data-privacy laws and regional compliance nuances for sectors like life sciences and logistics. Plus, shared time zones foster real-time collaboration, making strategy sessions and emergency triage far smoother than juggling coast-to-coast schedules.

Pricing varies based on several factors, including scope, level of customization, and number of devices. According to recent Clutch pricing data, most Indy MSPs charge:

$125 – $175 per user per month for fully-managed packages (monitoring, help desk, patching).
$140 – $200 per hour for ad-hoc or project-based work (cloud migration, cybersecurity assessment).

Startups often secure hybrid plans—fixed monitoring with hourly escalation—to control cash flow, while enterprises negotiate tiered SLAs that scale from 50 to 1,000+ seats.

Local providers typically specialize in sectors that drive the regional economy:

Life sciences and biotech (thanks to Eli Lilly and IU Health).
Manufacturing and advanced logistics along the I-65 corridor.
Financial services and insurance clustered downtown.
Higher education—supporting institutions like IUPUI, Butler, and Marian University.

Many MSPs also maintain HIPAA or SOC 2 practices to meet strict compliance needs.

Define your priorities and technical requirements—i.e., 24/7 support, cybersecurity, cloud ops, or all-inclusive services.
Check for relevant Clutch reviews for metrics—assess their ticket resolution time, uptime SLAs, and client retention.
Verify certifications (Microsoft Solutions Partner, Cisco, CompTIA Security+).
Request local references and ask about on-site response times within Marion or Hamilton County.
Compare contracts side-by-side; look for clear escalation paths and quarterly strategy reviews.

Take advantage of the client reviews and data-driven resources we prepared at Clutch to help you match with a capable team. Shortlist two or three firms that meet your initial requirements, then schedule a discovery call or interview to better understand their capabilities.

Vague SLAs—terms like “best effort” without guaranteed response windows.
No proof of cyber liability insurance or recent security audit results.
High staff turnover; a revolving help-desk team can erode service consistency.
One-size-fits-all pricing that ignores your industry’s compliance or scale requirements.
Reluctance to provide local references—established Indy firms should readily connect you with nearby clients.

Be careful of firms that overpromise and offer enticing fees. Make sure to thoroughly assess their portfolios and evaluate their other skills.

Top IT Managed Service Providers in Indianapolis

List of the Top Indianapolis IT MSPs

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Andromeda is very responsive

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Integris is very responsive

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SoftDoes is very responsive

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