TPx provides a flexible portfolio of IT services designed to help organizations design, operate, and optimize secure, reliable, and high-performance technology environments. TPx supports customers across the full IT lifecycle, offering advisory services, professional services, co-managed options, and fully managed services based on each organization’s needs.
Rather than delivering one-size-fits-all outsourcing, TPx Managed Services are built to meet organizations where they are: whether they need guidance on strategy, help implementing new technologies, or ongoing management and monitoring of critical systems. Services are commonly used by organizations with distributed locations, hybrid workforces, and growing security or operational complexity.
TPx Managed Services spans multiple technology domains, allowing customers to consolidate vendors while maintaining visibility and control.
Key capabilities include:
Managed Networking and Connectivity Design, deployment, monitoring, and management of SASE, business internet, WAN, LAN, SD-WAN, and edge environments to support performance and reliability across locations.
Managed Security Services Ongoing management of security technologies and controls, including endpoint security, managed detection and response (MDR), DNS protection, firewall, and secure access frameworks (SSE).
Managed Collaboration and Communications Support for unified communications, contact center solutions, and Microsoft 365 environments to enable secure collaboration and productivity.
Advisory and Professional Services Compliance guidance, assessments, architecture design, implementation support, and project-based services to help organizations modernize IT environments without disrupting existing systems.
Flexible Engagement Models Options for advisory-only, co-managed, or fully managed services, allowing internal IT teams to retain control while extending their capabilities.
TPx Communications offers competitive pricing and value, with projects ranging from $400 to $200,000 annually. Clients praise their responsiveness and effective project management, often highlighting cost savings and reliable service, particularly for IT and telecommunication solutions.
Clients frequently commend TPx for their high-quality technical support, which is responsive and knowledgeable, helping clients resolve issues efficiently.
Project Management Challenges Noted
Some clients have experienced challenges with TPx's project management, including delays and communication issues. There are opportunities for TPx to improve consistency and customization in their project management approach.
Comprehensive Cybersecurity Solutions
Clients commend TPx for enhancing network security, reducing security breaches, and providing cybersecurity training. Their proactive approach in identifying vulnerabilities and educating staff has significantly improved clients' security postures.
Successful VoIP and Phone System Implementations
TPx has successfully implemented and upgraded VoIP systems for various clients, enhancing call quality and system functionality. Clients report improved communication capabilities and reduced costs.
Impressive Network and Internet Services
TPx has delivered reliable internet services with high uptime and minimal downtime, which clients have found crucial for their operations. Their network management capabilities are well-regarded.
Successful Transition to Remote Work Solutions
During the COVID-19 pandemic, TPx effectively facilitated clients' transition to remote work environments, implementing cloud-based solutions and ensuring business continuity.
IT & Security Services for Marketing & Merchandising Company
CybersecurityIT Managed Services
Less than $10,000
June 2021 - June 2022
4.0
Quality
4.0
Schedule
4.0
Cost
3.5
Willing to Refer
4.0
"Their technical support was excellent."
Apr 4, 2023
Compliance Coordinator, Marketing & Merchandising Company
Anonymous
Verified
Retail
Irvine, California
11-50 Employees
Online Review
Verified
TPx Communications provided IT and security services for a marketing and merchandising company. They installed hardware and monitored the company's network.
With TPx Communications, the client recorded no incidents of security threats. The team completed the hardware installations on time and provided reliable technical support. Regular meetings made communication seamless.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Compliance Coordinator of (a/an) Retail
Describe what your company does in a single sentence.
Marketing & Merchandising
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Security
Consistent service
SOLUTION
How did you find TPx Communications?
Referral
Why did you select TPx Communications over others?
Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
Install Hardware and monitor network
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
No incidents
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Hardware delivered on time. No incidents.
What was your primary form of communication with TPx Communications?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their technical support was excellent.
Are there any areas for improvement or something TPx Communications could have done differently?
Account management was swapped out too many times
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
3.5
Value / within estimates
Willing to Refer
4.0
NPS
Firewall Installation for Electric & Water Company
CybersecurityIT Managed Services
Less than $10,000
March 2022
5.0
Quality
5.0
Schedule
5.0
Cost
3.5
Willing to Refer
5.0
"We had no issues at all. The workflow was clean and easy to follow."
Dec 16, 2022
IT Officer, Modern Electric Water Co
Steve Resa
Utilities
Spokane Valley, Washington
11-50 Employees
Online Review
TPx Communications helped an electric and water firm install a firewall on site and configure it to have multiple internet connections.
TPx Communications installed the firewall quickly and correctly on their first visit. Their team impressed the client with their 24/7 support, on-site installation, effective communication, and smooth workflow. They also answered all the client's queries, preparing them for what they needed to do.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are an electric and water company. I am the only IT person here
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire TPx Communications?
installing a firewall and config it to have multiple internet connections
SOLUTION
How did you select this vendor and what were the deciding factors?
Price and service were main deciding factors - the vast experience of TPX in the forigate area helped.
Describe the project in detail and walk through their service package.
24/7 support and onsite installation -- TPX came onsite installed the firewall and did not leave until it was fully functioning.
How many resources from the vendor's team worked with you, and what were their positions?
Sales and tech support were really the only team members that I worked with .
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The install and setup was completed quickly and correctly on the first visit
How effective was the workflow between your team and theirs?
We had no issues at all. The workflow was clean and easy to follow.
What did you find most impressive or unique about this company?
Every communication was helpful. TPX answered every question and prepared me for everything that needed to be acomplished.
Are there any areas for improvement or something they could have done differently?
With the project it was very straight forward and complete.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
3.5
Value / within estimates
Willing to Refer
5.0
NPS
VoIP Telephone System Dev for Financial Software Provider
Custom Software DevelopmentOther IT Consulting and SI
Less than $10,000
Jan. 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"They are very good at communicating status and anticipating needs."
Dec 15, 2022
COO, Econiq Inc
Colin Piper
Verified
Other industries
Burlington, Massachusetts
11-50 Employees
Online Review
Verified
TPx Communications has been hired by a financial software provider to help them build a VoIP telephone system. The telephone system would enable communication between multiple offices.
TPx Communications has delivered a reliable telephone system, and the client considers the project a success. They've had an effective workflow, and the client has been impressed with their communication skills and proactive approach.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Econiq provides a software product to retail banks and financial advisors. My position is COO,
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire TPx Communications?
We needed a VOIP telephone system to enable reliable and cost effective communications between our offices in the US and Ireland
SOLUTION
How did you select this vendor and what were the deciding factors?
TPX were very open and transparent during the selection process. Their pricing was also very competitive.
Describe the project in detail and walk through the stages of the project.
As a small company this was a small project. The stages were
Connect the phone system to the internet
Use the Admin functions to set up users
Deploy to users and test
How many resources from the vendor's team worked with you, and what were their positions?
Mostly just one.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
In my view the success is best demonstrated by the reliabilty of the system
How effective was the workflow between your team and theirs?
As mentioned, this was a small project but the workflow and co-operation was first class.
What did you find most impressive or unique about this company?
They are very good at communicating status and anticipating needs.
Are there any areas for improvement or something they could have done differently?
The project was well delivered and on time. It couldn't really have been improved upon.
RATINGS
5.0
"Great product and service"
Quality
5.0
Service & Deliverables
"Quick and reliable."
Schedule
5.0
On time / deadlines
"Great communications and response times"
Cost
4.0
Value / within estimates
"Very cost effective"
Willing to Refer
5.0
NPS
"A great company to work with
Showing 71-73 of
73 Reviews
Premier Verified means Clutch independently confirmed TPx is a legally registered business, financially sound (Creditsafe: Low Risk), and backed by 63 verified client reviews averaging 4.3 stars.
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