TPx provides a flexible portfolio of IT services designed to help organizations design, operate, and optimize secure, reliable, and high-performance technology environments. TPx supports customers across the full IT lifecycle, offering advisory services, professional services, co-managed options, and fully managed services based on each organization’s needs.
Rather than delivering one-size-fits-all outsourcing, TPx Managed Services are built to meet organizations where they are: whether they need guidance on strategy, help implementing new technologies, or ongoing management and monitoring of critical systems. Services are commonly used by organizations with distributed locations, hybrid workforces, and growing security or operational complexity.
TPx Managed Services spans multiple technology domains, allowing customers to consolidate vendors while maintaining visibility and control.
Key capabilities include:
Managed Networking and Connectivity Design, deployment, monitoring, and management of SASE, business internet, WAN, LAN, SD-WAN, and edge environments to support performance and reliability across locations.
Managed Security Services Ongoing management of security technologies and controls, including endpoint security, managed detection and response (MDR), DNS protection, firewall, and secure access frameworks (SSE).
Managed Collaboration and Communications Support for unified communications, contact center solutions, and Microsoft 365 environments to enable secure collaboration and productivity.
Advisory and Professional Services Compliance guidance, assessments, architecture design, implementation support, and project-based services to help organizations modernize IT environments without disrupting existing systems.
Flexible Engagement Models Options for advisory-only, co-managed, or fully managed services, allowing internal IT teams to retain control while extending their capabilities.
TPx Communications is noted for competitive pricing and delivering good value for cost, with project costs ranging from $400 monthly to $120,000 annually. Clients appreciate their responsiveness and comprehensive services, although some reviews mention areas for improvement in project management and communication.
TPx Communications is praised for offering a wide range of services, from cybersecurity to phone and internet solutions, making them a one-stop shop for various business needs. Clients appreciate the convenience of consolidating services with one provider.
Project Management and Timeliness
While many clients report timely project deliveries and effective communication, some have experienced delays and administrative challenges. This mixed feedback highlights room for improvement in project management.
Effective Cybersecurity Solutions
TPx Communications has successfully implemented cybersecurity measures that have reduced security breaches and improved clients' security posture. Clients value the educational components of their security services.
Technical Expertise and Innovation
TPx Communications is acknowledged for their technical expertise and ability to implement innovative solutions, particularly in complex IT environments. Their proactive approach to technology is well-regarded.
Successful System Migrations
TPx Communications has been successful in managing complex system migrations, such as transitioning to VoIP or cloud-based services, to the satisfaction of clients.
Exceptional Customer Support
Clients frequently commend TPx Communications for their responsive and attentive customer service. The team is noted for promptly addressing inquiries and issues, contributing to high customer satisfaction.
Firewall Installation for Electric & Water Company
CybersecurityIT Managed Services
Less than $10,000
March 2022
5.0
Quality
5.0
Schedule
5.0
Cost
3.5
Willing to Refer
5.0
"We had no issues at all. The workflow was clean and easy to follow."
Dec 16, 2022
IT Officer, Modern Electric Water Co
Steve Resa
Utilities
Spokane Valley, Washington
11-50 Employees
Online Review
TPx Communications helped an electric and water firm install a firewall on site and configure it to have multiple internet connections.
TPx Communications installed the firewall quickly and correctly on their first visit. Their team impressed the client with their 24/7 support, on-site installation, effective communication, and smooth workflow. They also answered all the client's queries, preparing them for what they needed to do.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are an electric and water company. I am the only IT person here
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire TPx Communications?
installing a firewall and config it to have multiple internet connections
SOLUTION
How did you select this vendor and what were the deciding factors?
Price and service were main deciding factors - the vast experience of TPX in the forigate area helped.
Describe the project in detail and walk through their service package.
24/7 support and onsite installation -- TPX came onsite installed the firewall and did not leave until it was fully functioning.
How many resources from the vendor's team worked with you, and what were their positions?
Sales and tech support were really the only team members that I worked with .
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The install and setup was completed quickly and correctly on the first visit
How effective was the workflow between your team and theirs?
We had no issues at all. The workflow was clean and easy to follow.
What did you find most impressive or unique about this company?
Every communication was helpful. TPX answered every question and prepared me for everything that needed to be acomplished.
Are there any areas for improvement or something they could have done differently?
With the project it was very straight forward and complete.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
3.5
Value / within estimates
Willing to Refer
5.0
NPS
VoIP Telephone System Dev for Financial Software Provider
Custom Software DevelopmentOther IT Consulting and SI
Less than $10,000
Jan. 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"They are very good at communicating status and anticipating needs."
Dec 15, 2022
COO, Econiq Inc
Colin Piper
Verified
Other industries
Burlington, Massachusetts
11-50 Employees
Online Review
Verified
TPx Communications has been hired by a financial software provider to help them build a VoIP telephone system. The telephone system would enable communication between multiple offices.
TPx Communications has delivered a reliable telephone system, and the client considers the project a success. They've had an effective workflow, and the client has been impressed with their communication skills and proactive approach.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Econiq provides a software product to retail banks and financial advisors. My position is COO,
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire TPx Communications?
We needed a VOIP telephone system to enable reliable and cost effective communications between our offices in the US and Ireland
SOLUTION
How did you select this vendor and what were the deciding factors?
TPX were very open and transparent during the selection process. Their pricing was also very competitive.
Describe the project in detail and walk through the stages of the project.
As a small company this was a small project. The stages were
Connect the phone system to the internet
Use the Admin functions to set up users
Deploy to users and test
How many resources from the vendor's team worked with you, and what were their positions?
Mostly just one.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
In my view the success is best demonstrated by the reliabilty of the system
How effective was the workflow between your team and theirs?
As mentioned, this was a small project but the workflow and co-operation was first class.
What did you find most impressive or unique about this company?
They are very good at communicating status and anticipating needs.
Are there any areas for improvement or something they could have done differently?
The project was well delivered and on time. It couldn't really have been improved upon.
RATINGS
5.0
"Great product and service"
Quality
5.0
Service & Deliverables
"Quick and reliable."
Schedule
5.0
On time / deadlines
"Great communications and response times"
Cost
4.0
Value / within estimates
"Very cost effective"
Willing to Refer
5.0
NPS
"A great company to work with
Showing 71-72 of
72 Reviews
Verified means Clutch independently confirmed TPx Communications is a legally registered business, financially sound (Creditsafe: Low Risk), and backed by 62 verified client reviews averaging 4.3 stars.
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