TPx Communications, 72 Reviews, Address, Data & More

Your sidekick for smart IT

TPx is a leading managed services provider, redefining the way enterprises grow, compete and communicate.

Offering a full suite of managed IT, unified communications, network connectivity and security services, TPx has the experience and know-how to solve even the most complicated IT challenges.

TPx's team of experts help businesses:

simplify operations,
optimize networks,
improve productivity,
reduce costs,
and keep environments secure.

Min project size
$1,000+
Hourly rate
$100 - $149 / hr
Employees
250 - 999
Locations
Austin, TX
Year founded
Founded 1998
Languages
Timezones

No have been added yet...

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 4.2 /5

What Clients Have Said

Clients consistently commend TPx Communications for their good value and competitive pricing across various services, with total project costs ranging from $400 to $200,000 annually. Their responsiveness and ability to meet budget constraints are frequently highlighted, establishing them as a reliable partner for diverse client needs.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 44 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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TPx Communications Review Insights

Overall Review Rating

4.3

Quality 4.3
Schedule 4.2
Cost 4.2
Willing to Refer 4.3

Top Mentions

Review Highlights

Challenges with Administrative and Billing Processes

Some clients have experienced issues with TPx's administrative processes, including billing errors and communication lapses. These challenges have occasionally led to dissatisfaction.
High Client Satisfaction and Long-Term Partnerships

Many clients express high satisfaction with TPx Communications, leading to long-term partnerships. Their ability to deliver consistent and reliable services is a key factor in client loyalty.
Cost-Effective Solutions

Many clients highlight TPx Communications' good value for cost. Their services are considered budget-friendly while maintaining high quality, making them a preferred choice for businesses looking to optimize costs.
Strong Customer Service and Responsiveness

Clients consistently praise TPx Communications for their excellent customer service and responsiveness. The team is noted for quick communication and problem-solving, ensuring client needs are addressed promptly.
Proactive Problem Solving

TPx Communications is recognized for their proactive approach to problem-solving, often anticipating issues and addressing them before they impact the client.
High-Quality Technical Support

TPx Communications is recognized for its knowledgeable technical support team. Clients appreciate their expertise in handling technical issues and providing detailed guidance and solutions.

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TPx Communications Reviews

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IT Managed Services
Confidential
Jan. 2018 - Jan. 2022

3.0

Quality: 4.5

Schedule: 4.0

Cost: 3.0

Willing to Refer: 4.0

"The swiftness of their help was impressive."

Apr 4, 2023

Director, Gas Station Management Company

Anonymous

Retail
San Dimas, California
11-50 Employees
Online Review
Verified

A gas station management company hired TPx Communications to serve as their ISP.

TPx Communications provided consistent internet connection to the client. The team was highly responsive to the client's requests and questions. They were quick to help the client whenever necessary, and no areas for improvement were cited. Overall, the engagement was highly successful.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of (a/an) Retail

Describe what your company does in a single sentence.

gas station management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPx Communications to accomplish?

internet service

SOLUTION

How did you find TPx Communications?

Online Search

Why did you select TPx Communications over others?

Close to my geographic location

Describe the scope of work in detail. Please include a summary of key deliverables.

tpx was our internet provider for a few years

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Consistent internet service

Describe their project management. Did they deliver items on time? How did they respond to your needs?

they responded promptly to every request and question we had

What was your primary form of communication with TPx Communications?

Email
Messaging App

What did you find most impressive or unique about this company?

The swiftness of their help was impressive

Are there any areas for improvement or something TPx Communications could have done differently?

not that i can think of

RATINGS

3.0

Corporate Relocation
Less than $10,000
January 2023

4.5

Quality: 4.5

Schedule: 4.5

Cost: 4.5

Willing to Refer: 4.5

"Our contact was very responsive."

Apr 4, 2023

Director of Finance, Audio Visual Company

Anonymous

Other Industry
Lake Forest, California
11-50 Employees
Online Review
Verified

TPx Communications relocated an AV company's phone and internet services from one location to another.

TPx Communications completed the relocation as scheduled. Their team was very responsive and communicative through email and messaging apps, which impressed the client.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Finance of (a/an) Other Industry

Describe what your company does in a single sentence.

Full Service Audio Visual Event Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPx Communications to accomplish?

Phone & Internet

SOLUTION

How did you find TPx Communications?

Online Search

Why did you select TPx Communications over others?

Pricing first our budget

What was the size of TPx Communications’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Move our Phone and Internet services from one location to the other

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Date Specific timelines

Describe their project management. Did they deliver items on time? How did they respond to your needs?

A timeline of dates were given and delivered on time

What was your primary form of communication with TPx Communications?

Email
Messaging App

What did you find most impressive or unique about this company?

Our contact was very responsive.

Are there any areas for improvement or something TPx Communications could have done differently?

none that I can think of at this time

RATINGS

4.5

IT Managed Services
Less than $10,000
Jan. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.0

"We're impressed with their transparency and ability to deliver on time."

Apr 4, 2023

VP, Healthcare Company

Anonymous

Healthcare
Ventura, California
201-500 Employees
Online Review
Verified

TPx Communications has installed fiber services at a healthcare company's new site.

TPx Communications has successfully installed the fiber circuit ahead of schedule and within budget. The client is impressed with the vendor's transparency and excellent communication through email, messaging apps, and virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Vice President of (a/an) Healthcare

Describe what your company does in a single sentence.

Provide healthcare services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPx Communications to accomplish?

Install Fiber

SOLUTION

How did you find TPx Communications?

Other

Why did you select TPx Communications over others?

High ratings

What was the size of TPx Communications’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with TPx to install fiber services at a new site location.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion of Fiber circuit.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items delivered ahead of time, on budget. Communication was great.

What was your primary form of communication with TPx Communications?

Virtual Meeting
Email
Messaging App

What did you find most impressive or unique about this company?

We're impressed with their transparency and ability to deliver on time.

Are there any areas for improvement or something TPx Communications could have done differently?

Nothingfor this project.

RATINGS

5.0

Unified Communications Consulting & SI
Less than $10,000
Jan. 2022 - Jan. 2023

4.5

Quality: 5.0

Schedule: 3.0

Cost: 5.0

Willing to Refer: 5.0

"The team was expert and customer-focused."

Apr 4, 2023

CEO, Printing Services Company

Anonymous

Business services
Westborough, Massachusetts
1-10 Employees
Online Review
Verified

TPx Communications helped a printing services company upgrade their VoIP phone software and add a toll-free number.

TPx Communications enabled the client to streamline their call processing and reduce costs. The vendor successfully upgraded the system, though the project took a little longer than expected. Aside from that, the client lauded the vendor's customer-focused experts and their effective communication.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of (a/an) Manufacturing

Describe what your company does in a single sentence.

Our company powers our clients' marketing efforts, utilizing print, branded promo and print, signage, and tradeshow support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPx Communications to accomplish?

Reduce Cost.
Improve call processing.

SOLUTION

How did you find TPx Communications?

Other

Why did you select TPx Communications over others?

Company values aligned

What was the size of TPx Communications’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TPX upgraded our voip phone platform software, streamlined our call processing, added a toll-free number, and reduced our costs in the process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

TPX upgraded our voip phone platform software
TPX streamlined our call processing
TPX reduced our costs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TPX took a little longer to complete the project than we expected.

What was your primary form of communication with TPx Communications?

Virtual Meeting

What did you find most impressive or unique about this company?

The team was expert and customer-focused.

Are there any areas for improvement or something TPx Communications could have done differently?

Faster response times would have been appreciated.

RATINGS

4.5

Unified Communications Consulting & SI
Confidential
Mar. 2000 - Ongoing

3.5

Quality: 4.0

Schedule: 3.5

Cost: 2.5

Willing to Refer: 4.0

"I'm satisfied with their services."

Apr 4, 2023

Senior Manager, Wholesale Trading Company

Anonymous

Other Industry
Orange County, California
11-50 Employees
Online Review
Verified

TPx Communications has helped a wholesale trading company develop a reliable network for their business.

The client is happy with TPx Communications, which has helped them achieve a stable connection at a reasonable price. The team accomplishes tasks on time and has an impressive reputation. No areas for improvement have been cited. Overall, the partnership is a success.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Sr. Manager of (a/an) Other Industry

Describe what your company does in a single sentence.

wholesale trading

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPx Communications to accomplish?

reliable network

SOLUTION

How did you find TPx Communications?

Referral
Other

Why did you select TPx Communications over others?

Good value for cost
Referred to me

What was the size of TPx Communications’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

determined what service do we need

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

stable connections and reasonable price

Describe their project management. Did they deliver items on time? How did they respond to your needs?

everything done on time

What was your primary form of communication with TPx Communications?

In-Person Meeting
Email
Messaging App

What did you find most impressive or unique about this company?

reputation

Are there any areas for improvement or something TPx Communications could have done differently?

I'm satisfied with their services.

RATINGS

3.5

IT Managed Services Unified Communications Consulting & SI
Less than $10,000
Jan. 2021 - Ongoing

3.0

Quality: 3.0

Schedule: 2.5

Cost: 2.5

Willing to Refer: 4.0

"The sales call and installation services are impressive."

Apr 4, 2023

Department Manager, Rare Group Inc

Anonymous

Consulting
Ontario, California
1-10 Employees
Online Review

TPx Communications has helped a printing equipment company set up a phone system with internet services in their office.

TPx Communications has successfully installed the internet and phone system. However, the client hopes the vendor provides more after-sale support as they still experience issues with their doorbell. Aside from that, the vendor communicates via in-person meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Department Manager of Rare Group Inc

Describe what your company does in a single sentence.

We Sale & Services Printing & Packaging equipment

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPx Communications to accomplish?

support
Reliable equipment

SOLUTION

How did you find TPx Communications?

Referral

Why did you select TPx Communications over others?

Pricing first our budget
Good value for cost
Company values aligned

What was the size of TPx Communications’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We set up a new phone system with internet services in our office

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

installation
support

Describe their project management. Did they deliver items on time? How did they respond to your needs?

installation was great but need help with support after the sale

What was your primary form of communication with TPx Communications?

In-Person Meeting

What did you find most impressive or unique about this company?

The sales call and installation services are impressive.

Are there any areas for improvement or something TPx Communications? could have done differently?

Need more help with your support team we we services as of today we still have a problem with our door bell it sound like we have a party call

RATINGS

3.0

"60%"

IT Managed Services
Less than $10,000
Jan. 2020 - Ongoing

5.0

Quality: 4.5

Schedule: 4.5

Cost: 4.5

Willing to Refer: 4.0

"Their responsiveness is impressive."

Apr 4, 2023

IT Systems Support, Restaurant Chain

Anonymous

Restaurants
Huntington Beach, California
501-1,000 Employees
Online Review
Verified

TPx Communications provides call center services for a restaurant chain. The team receives incoming calls, places outgoing calls for customers, and changes voicemails for holidays, closures, and promotions.

The client is happy with the successful implementation of TPx Communications' services. The team manages the engagement well and responds to the client's needs promptly. In fact, their responsiveness has been the highlight of the engagement. On top of that, no areas for improvement are cited.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the IT Systems Support of (a/an) Restaurants

Describe what your company does in a single sentence.

We're a restaurant chain

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPx Communications to accomplish?

Recieve incoming customer calls
Place outgoing calls to customers
Be able to easily change voicemails for holidays/closures/promotions

SOLUTION

How did you find TPx Communications?

Referral

Why did you select TPx Communications over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Assist in setting up phone lines and new services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful implementation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. Quickly.

What was your primary form of communication with TPx Communications?

Email
Messaging App

What did you find most impressive or unique about this company?

Their responsiveness is impressive.

Are there any areas for improvement or something TPx Communications could have done differently?

RATINGS

5.0

Cybersecurity IT Managed Services
$10,000 to $49,999
Feb. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I'm impressed with their sales and implementation teams."

Apr 4, 2023

IT Director, Transportation Services Company

Anonymous

Transportation
Porterville, California
501-1,000 Employees
Online Review
Verified

TPx Communications provides managed security services for a transportation company. They deal with antivirus and zero-day attacks. The team also provides backup solutions for disaster recovery.

The client is pleased with TPx Communications' timely deliveries. The team also facilitates regular meetings to ensure they meet the client's requirements. Moreover, their sales and implementation resources have been impressive. Overall, the engagement has been highly successful.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the IT Director of (a/an) Supply Chain, Logistics, and Transport

Describe what your company does in a single sentence.

Transportation of agricultural products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPx Communications to accomplish?

Security
antivirus
Backup

SOLUTION

How did you find TPx Communications?

Online Search

Why did you select TPx Communications over others?

Good value for cost

What was the size of TPx Communications’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

provide managed security for antivirus and zero day attacks. Provide backup solution for disaster recovery.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

security installation
Backup installation and testing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

on time delivery. Many meetings to make sure service matches what is expected.

What was your primary form of communication with TPx Communications?

Virtual Meeting

What did you find most impressive or unique about this company?

I'm impressed with their sales and implementation teams.

Are there any areas for improvement or something TPx Communications could have done differently?

Not that I noticed

RATINGS

5.0

Unified Communications Consulting & SI
Less than $10,000
Mar. - Apr. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They responded quickly and stayed as helpful as possible."

Apr 4, 2023

Paralegal, Safarian Choi & Bolstad LLP

Anonymous

Legal
Los Angeles, California
11-50 Employees
Online Review
Verified

TPx Communications offered communications consulting services for a transactional and litigation legal firm. They provided information about promotional rates, billing, and the costs of moving.

TPx Communications immediately replied with their rates on renewal, discounts, and moving. Communication was smooth via email and messaging apps. The team was highly responsive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Paralegal of Safarian Choi & Bolstad LLP

Describe what your company does in a single sentence.

Transactional and Litigation Legal work.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPx Communications to accomplish?

To inquire about a promotional rate and renewal

SOLUTION

How did you find TPx Communications?

Other

Why did you select TPx Communications over others?

High ratings
Pricing first our budget
Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

To inquire about a better billing rate and the costs of potentially moving, if any.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Receive new renewal rate
Get discounted rate
Get information re costs of moving

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The representative replied quickly with the needed information and did a follow up with additional useful information.

What was your primary form of communication with TPx Communications?

Email or Messaging App

What did you find most impressive or unique about this company?

They responded quickly and stayed as helpful as possible.

Are there any areas for improvement or something TPx Communications could have done differently?

None.

RATINGS

5.0

Cybersecurity IT Managed Services
Less than $10,000
June 2021 - June 2022

4.0

Quality: 4.0

Schedule: 4.0

Cost: 3.5

Willing to Refer: 4.0

"Their technical support was excellent."

Apr 4, 2023

Compliance Coordinator, Marketing & Merchandising Company

Anonymous

Retail
Irvine, California
11-50 Employees
Online Review
Verified

TPx Communications provided IT and security services for a marketing and merchandising company. They installed hardware and monitored the company's network.

With TPx Communications, the client recorded no incidents of security threats. The team completed the hardware installations on time and provided reliable technical support. Regular meetings made communication seamless.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Compliance Coordinator of (a/an) Retail

Describe what your company does in a single sentence.

Marketing & Merchandising

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPx Communications to accomplish?

Security
Consistent service

SOLUTION

How did you find TPx Communications?

Referral

Why did you select TPx Communications over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Install Hardware and monitor network

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

No incidents

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Hardware delivered on time. No incidents.

What was your primary form of communication with TPx Communications?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their technical support was excellent.

Are there any areas for improvement or something TPx Communications could have done differently?

Account management was swapped out too many times

RATINGS

4.0

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More

Verified Client Reviews: 62

Overall Review Rating: 4.3

Source: Clutch

Last Updated: February 11, 2025

Business Entity

Business Entity Name	U.S. TelePacific Corp.
Source	Delaware Division of Corporations
Jurisdiction of Formation	Delaware
Date of Formation	February 19, 2021
Status	Active
Last Updated	June 17, 2022
ID	5177125

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	October 3, 2024

Learn More About The Clutch Verification Process

Locations (8)

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TPx Communications

Your sidekick for smart IT

1 Language that we service

3 Timezones that we service

8 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

TPx Communications Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Challenges with Administrative and Billing Processes

High Client Satisfaction and Long-Term Partnerships

Cost-Effective Solutions

Strong Customer Service and Responsiveness

Proactive Problem Solving

High-Quality Technical Support

Reviews mentioning:

TPx Communications Reviews

Internet Services for Gas Station Management Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Phone & Internet Relocation for AV Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Fiber Circuit Installation for Healthcare Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

VoIP Phone Software Upgrade for Printing Services Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Network Development for Wholesale Trading Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Phone System Installation for Printing Equipment Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Call Center Services for Restaurant Chain

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed Security & Backup Services for Transport Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Comms Consulting for Transactional & Litigation Legal Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS