TPx provides a flexible portfolio of IT services designed to help organizations design, operate, and optimize secure, reliable, and high-performance technology environments. TPx supports customers across the full IT lifecycle, offering advisory services, professional services, co-managed options, and fully managed services based on each organization’s needs.
Rather than delivering one-size-fits-all outsourcing, TPx Managed Services are built to meet organizations where they are: whether they need guidance on strategy, help implementing new technologies, or ongoing management and monitoring of critical systems. Services are commonly used by organizations with distributed locations, hybrid workforces, and growing security or operational complexity.
TPx Managed Services spans multiple technology domains, allowing customers to consolidate vendors while maintaining visibility and control.
Key capabilities include:
Managed Networking and Connectivity Design, deployment, monitoring, and management of SASE, business internet, WAN, LAN, SD-WAN, and edge environments to support performance and reliability across locations.
Managed Security Services Ongoing management of security technologies and controls, including endpoint security, managed detection and response (MDR), DNS protection, firewall, and secure access frameworks (SSE).
Managed Collaboration and Communications Support for unified communications, contact center solutions, and Microsoft 365 environments to enable secure collaboration and productivity.
Advisory and Professional Services Compliance guidance, assessments, architecture design, implementation support, and project-based services to help organizations modernize IT environments without disrupting existing systems.
Flexible Engagement Models Options for advisory-only, co-managed, or fully managed services, allowing internal IT teams to retain control while extending their capabilities.
TPx Communications is noted for competitive pricing and delivering good value for cost, with project costs ranging from $400 monthly to $120,000 annually. Clients appreciate their responsiveness and comprehensive services, although some reviews mention areas for improvement in project management and communication.
TPx Communications has been successful in managing complex system migrations, such as transitioning to VoIP or cloud-based services, to the satisfaction of clients.
Project Management and Timeliness
While many clients report timely project deliveries and effective communication, some have experienced delays and administrative challenges. This mixed feedback highlights room for improvement in project management.
Comprehensive Service Range
TPx Communications is praised for offering a wide range of services, from cybersecurity to phone and internet solutions, making them a one-stop shop for various business needs. Clients appreciate the convenience of consolidating services with one provider.
Proactive Issue Resolution
The company is noted for its proactive approach to resolving issues, with clients appreciating the quick response and resolution of technical problems.
Cost-Effective Solutions
The company is recognized for providing good value for cost, with clients noting significant savings compared to other service providers. TPx's pricing is often a deciding factor for clients.
Technical Expertise and Innovation
TPx Communications is acknowledged for their technical expertise and ability to implement innovative solutions, particularly in complex IT environments. Their proactive approach to technology is well-regarded.
TPx Communications provides internet services for a community-based hospital, aiming to increase the client's Internet speed.
The client is happy with TPx Communications' services. They've gained better internet speed, and the team's project management has been well-coordinated. Their time management has also been impressive. Moreover, no areas for improvement have been cited. Overall, the engagement is highly successful.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the IT Manager of (a/an) Healthcare
Describe what your company does in a single sentence.
It's a small community based safety-net hospital
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Internet
SOLUTION
How did you find TPx Communications?
Online Search
Referral
Why did you select TPx Communications over others?
Close to my geographic location
What was the size of TPx Communications’s team?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Increase Internet speed
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Better speed
Describe their project management. Did they deliver items on time? How did they respond to your needs?
It's really well coordinated
What was your primary form of communication with TPx Communications?
Virtual Meeting
What did you find most impressive or unique about this company?
Their time management was impressive.
Are there any areas for improvement or something TPx Communications could have done differently?
Not I can think of
RATINGS
4.5
Quality
3.5
Service & Deliverables
Schedule
3.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
3.5
NPS
Phone Hardware & Configuration for Ready-Mix Concrete Firm
Fulfillment
Confidential
Feb. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Everything was delivered in a timely manner."
Apr 6, 2023
Special Projects Head, Concrete-Mixing Company
Anonymous
Other industries
Lexington, South Carolina
11-50 Employees
Online Review
TPx Communications has provided phone hardware services for a concrete-mixing company. The team has also configured the client's phone hardware for their users and voicemails.
The client is happy with TPx Communications' services. The team has delivered everything on time, and their services have been cost-effective. Moreover, their product replacement process is easy. Overall, the engagement has been truly successful.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Special Projects of (a/an) Construction
Describe what your company does in a single sentence.
We supply ready-mix concrete to construction companies.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Provide effective affordable phone service
SOLUTION
How did you find TPx Communications?
Referral
Why did you select TPx Communications over others?
Good value for cost
What was the size of TPx Communications’s team?
Other
Describe the scope of work in detail. Please include a summary of key deliverables.
Provide phone hardware Configure phone hardware for our users and their voicemails
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Performance
Cost
Reliability
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Everything was delivered in a timely manner.
What was your primary form of communication with TPx Communications?
Email
Messaging App
What did you find most impressive or unique about this company?
The pricing was excellent and product replacement was easy.
Are there any areas for improvement or something TPx Communications could have done differently?
The online dashboard is a pain.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Managed IT Services for Barbecue Grill Retailer
IT Managed Services
$1,000,000 to $9,999,999
Jan. 2015 - Ongoing
4.5
Quality
4.0
Schedule
4.0
Cost
5.0
Willing to Refer
4.5
"The account manager does a good job of following up with concerns."
Apr 5, 2023
IT Manager, Barbecue Grill Retailer
Anonymous
Verified
Retail
Ontario, California
51-200 Employees
Online Review
Verified
TPx Communications provides managed internet and phone services to a barbecue grill retailer. The team also provides colocation and firewall management services.
Thanks to TPx Communications' efforts, the client has experienced decreased downtime. The team of project managers has proactively updated the client and effectively answered their questions. They've been timely and responsive throughout the partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the IT Manager of (a/an) Retail
Describe what your company does in a single sentence.
Sell barbeque grills and accessories
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Provide Internet and phone services
SOLUTION
How did you find TPx Communications?
Referral
Why did you select TPx Communications over others?
Good value for cost
Describe the scope of work in detail. Please include a summary of key deliverables.
Provide Internet and phone services. Colo provider and manager firewall service
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
less down time
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They now have specific project managers who will contact you for updates and questions. They make sure they can deliver on time.
What was your primary form of communication with TPx Communications?
Virtual Meeting, Email or Messaging App
What did you find most impressive or unique about this company?
The account manager does a good job of following up with concerns.
Are there any areas for improvement or something TPx Communications could have done differently?
Sometimes a ticket might take a little bit longer time to get update. That's when the account manager comes in and expedite it
RATINGS
4.5
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Phone Services for Family Law Organization
Unified Communications Consulting & SI
Confidential
Jan. 2020 - Apr. 2023
2.0
Quality
2.0
Schedule
0.5
Cost
2.5
Willing to Refer
2.0
"We have phone services, but the customer service has not been timely in responding at all."
Apr 5, 2023
Manager, Family Law CASA of King County
Anonymous
Other industries
Tukwila, Washington
1-10 Employees
Online Review
TPx Communications provides managed phone services for a family law organization. The team is responsible for phone calls and customer service.
TPx Communications has provided reliable phone services, but their communication and customer service needs improvement. The team has not responded to the client's requests in a timely matter, and their support ticket process is complicated and inefficient.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am a Manager of Family Law CASA of King County
Describe what your company does in a single sentence.
Provide volunteer advocates for kids in high conflict family law cases
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Reliable phone services
SOLUTION
How did you find TPx Communications?
Online Search, Referral
Why did you select TPx Communications over others?
Good value for cost, Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
Phone services
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Reliable phone services
Customer service
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We have phone services, but the customer service has not been timely in responding at all. We have had many issues where I have not been able to get in contact with someone to help me and my requests go unanswered
What was your primary form of communication with TPx Communications?
Email or Messaging App
What did you find most impressive or unique about this company?
Nothing comes to mind
Are there any areas for improvement or something TPx Communications could have done differently?
Customer service needs improvement. Support tickets are not followed up on, and the process is needlessly complicated.
RATINGS
2.0
Quality
2.0
Service & Deliverables
Schedule
0.5
On time / deadlines
Cost
2.5
Value / within estimates
Willing to Refer
2.0
NPS
IT & Data Center Services for Food & Beverage Co
IT Managed Services
Confidential
Jan. - Apr. 2023
4.0
Quality
4.0
Schedule
4.0
Cost
4.0
Willing to Refer
4.0
"They've filled our needs for colocation services."
Apr 5, 2023
Network Engineer, Winery
Anonymous
Verified
Other industries
Ripon, California
1,001-5,000 Employees
Online Review
Verified
TPx Communications provides ongoing data center services for a food and beverage company. The team is responsible for layer 2 circuits and more.
Although the project is still ongoing, the TPx Connections team has communicated well and turned up circuits promptly. Although they could improve their delivery speed, the client is satisfied with how the team has met their needs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Network Engineer of (a/an) Food & Beverages
Describe what your company does in a single sentence.
Second Larges Winery in the world.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Data Center
SOLUTION
How did you find TPx Communications?
Clutch Site, Other
Why did you select TPx Communications over others?
Close to my geographic location
What was the size of TPx Communications’s team?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Data center Layer 2 Circut
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Timely Turn up of circut
Describe their project management. Did they deliver items on time? How did they respond to your needs?
So far communication has been some what decent though deliverables on this has been slow
What was your primary form of communication with TPx Communications?
Email or Messaging App
What did you find most impressive or unique about this company?
They've filled our needs for colocation services.
Are there any areas for improvement or something TPx Communications could have done differently?
TPx Communications provided IT services to a utility district. The team has purchased multiple firewall units and set up protocols and whitelisting accounts for the client to prevent cyberattacks.
TPx Communications provides effective services that protect the client from spam and unqualified online traffic. The team is prompt and communicative; their efforts have enabled the client to be more productive. The team's delivery and customer service have impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the General Manager of (a/an) Utilities
Describe what your company does in a single sentence.
We are a utility district.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Cyber attack provention
Redundant fire wall security
Control whitelisting accounts
SOLUTION
How did you find TPx Communications?
Referral
Why did you select TPx Communications over others?
Good value for cost, Referred to me
What was the size of TPx Communications’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Purchased multiple firewall units. TPX worked with our IT professionals to move our system over and set up the necessary protocols and whitelisting.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
protection from unnecessary online traffic
decrease in spam
more productiivity
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were perfect in every sense of the word. On time and easy communication.
What was your primary form of communication with TPx Communications?
Virtual Meeting, Email or Messaging App
What did you find most impressive or unique about this company?
Delivery and customer service.
Are there any areas for improvement or something TPx Communications could have done differently?
Continue the great work.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Managed IT Services for Educational Institution
Application TestingCall Center ServicesIT Managed Services
Confidential
Aug. 2009 - Ongoing
4.0
Quality
4.0
Schedule
2.5
Cost
3.5
Willing to Refer
3.5
"We're impressed with their support and improvements over time."
Apr 5, 2023
IT Specialist, Educational Institution
Anonymous
Verified
Education
North Reading, Massachusetts
501-1,000 Employees
Online Review
Verified
TPx Communications provides managed IT support for an educational institution. Their responsibilities include installing and setting up their phones and providing provisioning services.
TPx Communications continues to provide high-quality IT and phone support that meets the client's expectations. The adaptable team works collaboratively and is always looking for ways to optimize their project management and processes. They remain reliable, responsive, and professional.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Information Technology Specialist/Technician
Describe what your company does in a single sentence.
Public School District
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Install Phones
Setup Phones
Provision Phones
SOLUTION
How did you find TPx Communications?
Referral, Other
Why did you select TPx Communications over others?
Pricing first our budget, Good value for cost
Describe the scope of work in detail. Please include a summary of key deliverables.
Phone support, Phone provisioning
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Phones up and running
Transfer extensions
Provisioning issues
Describe their project management. Did they deliver items on time? How did they respond to your needs?
At first, not really. As time progressed, TPx got better. Supervisors were very helpful once they were involved.
What was your primary form of communication with TPx Communications?
Virtual Meeting, Email or Messaging App
What did you find most impressive or unique about this company?
We're impressed with their support and improvements over time.
Are there any areas for improvement or something TPx Communications could have done differently?
At first, support response was very slow, but then they improved.
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
2.5
On time / deadlines
Cost
3.5
Value / within estimates
Willing to Refer
3.5
NPS
Data Center Development for PropTech Company
Custom Software Development
Confidential
Apr. 2023 - Ongoing
4.0
Quality
4.0
Schedule
4.0
Cost
4.0
Willing to Refer
4.0
"They've demonstrated great project management."
Apr 4, 2023
Product Dev & Operations VP, PropTech Firm
Anonymous
Verified
Other industries
Sacramento, California
1-10 Employees
Online Review
Verified
TPx Communications has developed a data center where a proptech company can allocate their servers safely without downtime.
TPx Communications has delivered a data center with 100% uptime and is safe from natural disasters and cyber attacks. Their team impresses the client with their excellent project management and accessible communication via email and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the VP, Product Development & Operations of (a/an) Information technology
Describe what your company does in a single sentence.
Real estate market statistic and back office productivity reports.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Colocation
SOLUTION
How did you find TPx Communications?
Other
Why did you select TPx Communications over others?
Close to my geographic location
Describe the scope of work in detail. Please include a summary of key deliverables.
Providing a data center for us to allocate our servers safely with 100% uptime.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
100% uptime
Safe from natural disaster
Safe from cyber attack
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They've demonstrated great project management.
What was your primary form of communication with TPx Communications?
Email
Messaging App
What did you find most impressive or unique about this company?
Located in our area
Are there any areas for improvement or something TPx Communications could have done differently?
None
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
Internet Installation for Waterproofing & Sealant Distr
Unified Communications Consulting & SI
Confidential
Apr. 2023 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"They are great. They are such good people to work with."
TPx Communications has provided internet installation services to a waterproofing and sealant distributor.
TPx Communications has successfully installed the client's internet. Their team pleases the client with their work speed and support throughout the project. The client has enjoyed working with the vendor's team and has commended their communication via email, virtual meetings, and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Accounting Officer of (a/an) Construction
Describe what your company does in a single sentence.
Waterproofing & Sealant Distributor
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Good Customer service
Fast Service
SOLUTION
How did you find TPx Communications?
Referral
Why did you select TPx Communications over others?
Pricing first our budget
What was the size of TPx Communications’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Installed Internet
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
provided great service
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They are great. They are such good people to work with.
What was your primary form of communication with TPx Communications?
Virtual Meeting
Email
Messaging App
What did you find most impressive or unique about this company?
how fast and helpful they provided
Are there any areas for improvement or something TPx Communications could have done differently?
nothing
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Phone & Internet Services for HVAC Company
Unified Communications Consulting & SI
$50,000 to $199,999
Mar. 2018 - Mar. 2023
4.0
Quality
3.5
Schedule
2.0
Cost
3.0
Willing to Refer
4.0
"We were impressed with their ability to work with our account online."
Apr 4, 2023
Executive Assistant, HVAC Company
Anonymous
Other industries
Sacramento, California
11-50 Employees
Online Review
TPx Communications provided phone and internet services to an HVAC company.
Thanks to TPx Communications, the client enjoyed a reasonable internet solution and phone service with no downtime. They also lauded the vendor's ability to work on their account online. Moreover, the vendor ensured accessible communication via email and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Executive Assistant of (a/an) Consumer products & services
Describe what your company does in a single sentence.
Heating and Air
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Good Phone service
Fast Internet
SOLUTION
How did you find TPx Communications?
Other
Why did you select TPx Communications over others?
Close to my geographic location
Describe the scope of work in detail. Please include a summary of key deliverables.
Provided our phone and internet services.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
No down time of phone service
Reasonable internet service
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes
What was your primary form of communication with TPx Communications?
Email
Messaging App
What did you find most impressive or unique about this company?
We were impressed with their ability to work with our account online.
Are there any areas for improvement or something TPx Communications could have done differently?
Price
RATINGS
4.0
Quality
3.5
Service & Deliverables
Schedule
2.0
On time / deadlines
"N/A"
Cost
3.0
Value / within estimates
Willing to Refer
4.0
NPS
Showing 31-40 of
72 Reviews
Verified means Clutch independently confirmed TPx Communications is a legally registered business, financially sound (Creditsafe: Low Risk), and backed by 62 verified client reviews averaging 4.3 stars.
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