As a member of the NAA with over 15 years of experience working with the multifamily industry, we understand your unique needs and challenges as property owners and developers. Do you have multi-city or multi-state properties in your portfolio? If so, we've got you covered with our nation-wide IT support. Whether you have 5 properties or 500, CTS makes IT happen with our unlimited remote and onsite support. Take control of your IT spending with our managed IT Department (MID) solution. Our service allows easily budgeting year over year with a predictable flat monthly rate. We provide the expertise, support, and technological infrastructure for every property so you can grow your portfolio as big as you can dream.
What Makes Us Different?24/7 Support -Always get excellent service and timely solutions. CTS partners with your company to secure your revenue and keep your leasing offices running. Never go without IT service again because our 100% US based support is here for you 24/7 with nation-wide onsite coverage. Predictable Cost -Our unique service model is one of the best business decisions you will make. All remote and onsite labor is covered and stays predictable with a simple flat-rate monthly plan. Pricing is simple, transparent, and easy to understand. Your costs are normalized and predictable so you know how to budget for growth. Built Around You -We customize innovative, effective solutions to help your properties run smoothly whether or not you have an internal IT staff. Our IT management is built on efficiency and offer both on-site and remote support. Aligned Success Our technical experts provide the support you need to keep your network up and running so your leasing staff stays productive. Our proactive IT solutions solve problems before they affect your properties. Your smoothly running portfolio is the only way we are successful
CTS Multifamily IT Solutions provides cost-effective and innovative IT services tailored to the multifamily industry. Clients report successful project execution within budget, with positive feedback on their expertise and communication. Specific project costs were not disclosed, but value for cost is highlighted as a strong point.
"Their flexibility as timelines changed was appreciated."
Dec 2, 2019
Owner, IT Provider
Anonymous
Verified
Other industries
Indianapolis, Indiana
51-200 Employees
Online Review
Verified
To support an IT firm's transition into a new office, Complete Technology Solutions helped set up the IT infrastructure and network. This included about 50 network drops within a short time frame.
Complete Technology Solutions was easy to work with and completed tasks on time. They executed to perfection.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the owner of an IT Consulting company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Complete Technology Solutions?
I needed some extra hands for an office move and network / infrastructure setup.
What were your goals for this project?
With a short timeline, I needed to move office locations, get network setup and various infrastructure changes.
SOLUTION
How did you select this vendor?
I met Travis through a mutual IT contact. I had spoken to him on a couple of different occasions. After talking to him in person about the scope of the work, we came to an agreement.
Describe the project in detail.
Travis and his team assisted with ~50 network drops, including punching down and terminating wire. They also helped with the network and infrastructure setup.
What was the team composition?
I spoke with Travis and he had 2 of his team members assist.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Everything was done on time and within budget.
How effective was the workflow between your team and theirs?
Travis was easy to work with, I had the plan already to go, he and his team executed it to perfection.
What did you find most impressive about this company?
Their flexibility as timelines changed was appreciated.
Are there any areas for improvement?
None for this project.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Completed as discussed."
Schedule
5.0
On time / deadlines
"Scheduled and completed on time."
Cost
5.0
Value / within estimates
"Completed within budget."
Willing to Refer
5.0
NPS
IT Services for Student Housing Investment Company
IT Managed Services
Confidential
Apr. - Sep. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I feel like I have a trusted partner that is aligned with our growth vision."
Nov 30, 2019
Founder and Managing Partner, Spectra Student Living
Justin Farris
Verified
Real estate
Indianapolis, Indiana
11-50 Employees
Online Review
Verified
Complete Technology Solutions provided IT consulting and services for a student living investment company. This included work on network infrastructure, digital signage, fiber installation, and more.
The engagement resulted in an increase in savings for the client. Complete Technology Solutions consistently communicated, facilitating a smooth workflow. The team meets all deadlines and provide cost-effective solutions.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the managing partner. Spectra is a student living investor and developer that puts students’ needs first. Conducting thorough market analyses and student focus groups on each campus gives Spectra valuable student and industry data to drive the design.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Complete Technology Solutions?
Structured low voltage cabling, including fiber installation, Network infrastructure installation and configuration, Managed internet and Wifi with dedicated user bandwidth, Video Surveillance deployment, Conference room technologies for clubhouse, AV/Theatre room design with Alexa/voice control for clubhouses, Ambient sounds solutions for clubhouses and leasing office, Digital signage for clubhouses and leasing office
What were your goals for this project?
We needed an IT company to provide collaborating efforts in regards to the information technology decisions, IT development and IT planning during the pre-construction and construction phases of the project. We also needed help locating and securing broadband data services, select the best hardware vendors, and coordinate with team to create a plan to achieve our desired “user technology experience” in the housing units, clubhouse, and leasing office.
SOLUTION
How did you select this vendor?
We wanted to partner with an IT company that truly understands the student housing and multifamily business model, and operated nationally. We chose CTS because they have over 15 years of experience in our industry and focus exclusively in our industry. We felt they could offer us a robust portfolio of services of expertise tailored to our unique needs that a traditional IT company could not provide.
Describe the project in detail.
The project was a 120 bed new developoment in Big Rapids, Michigan. CTS helped us develop the technology budget and managed the project from start to finish, installing and all of the hardware in the clubhouse, leasing office, and units. Finally they provides us ongoing IT management and support.
What was the team composition?
We were assigned a project manager who oversaw budget and technology deliverable. This project manager worked with all of the contractors and also CTS system engineers and coordinated low voltage rough-in and final technology installations.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Thanks to CTS, they were able to offer us cost-effective and innovative solutions that not only saved us money, but helped increase our capacity quickly by offering amenities that helped us stay competitive in that market.
How effective was the workflow between your team and theirs?
The workflow was very smooth, their team was in constant communication with my team and they met all of their established deadlines with their deliverables.
What did you find most impressive about this company?
In addition to being very professional, I was impressed by how knowledgeable they were about the Student Housing and Multifamily industry. With CTS, I feel like we have a partner that truly understands our unique needs as a student housing developer. They provide innovative and also cost-effective solutions.
Are there any areas for improvement?
Nothing to suggest, very happy we partnered with CTS and look forward to working with them as we continue to grow our portfolio.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"They paid great attention to detail on the wiring and setup of all of the technology"
Schedule
5.0
On time / deadlines
"everything was delivered and installed on schedule"
Cost
5.0
Value / within estimates
"I felt like we received great value for the work performed and services provided."
Willing to Refer
5.0
NPS
"I would highly recommend CTS to any student housing or multifamily management company looking for an IT company that truly understands your business.
Showing 1-2 of
2 Reviews
Locations (4)
8730 Commerce Park Place Suite HIndianapolis, IN,
United States46268
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