Tasks Expert is a USA-based outsourcing company established in 2017 having an operational office and delivery center at Mumbai, India. It is basically one of the leading full-time Offshore Virtual Assistant companies serving global markets. We work round the clock providing 24/7 services to small, mid, and large sized businesses and even to busy professionals and entrepreneurs, helping to complete time-intensive tasks such as web research and document creation which in turn helps you to concentrate on the important part of your business.
We guarantee an extremely high standard in our work, along with quality service which is accessible and easy to use. We not only help to expand your virtual staff but also help businesses to save 80% of their time spent on executing tedious and repetitive tasks to promote your business, while we provide you the freedom you deserve. We work with clients remotely on their business, providing professional staffing solutions and acting as an online marketing partner, taking care of all the mundane, boring and time-consuming – yet essential tasks.
Our Mission
With outsourcing virtual assistant services, our utmost priority is to provide virtual assistant services around the globe and make our services accessible to not only corporate clients but also to small, mid, and large companies so that we can share our experience on a wider platform and focus on your core business, making it grow faster.
Our Guarantee
Tasks Expert takes pride in the services we provide to clients around the globe. Not only providing quality but also cost effective services. If at any time you aren’t satisfied with the services delivered by our virtual assistant from our end, we would be delighted to hear from you. We even provide a replacement if you are not completely satisfied. We will work to fix it and make sure to achieve targets of your scope!
Min project size
$5,000+
Hourly rate
< $25 / hr
Employees
250 - 999
Locations
Kalyan, India
Year founded
Founded 2017
1 Locations
Kalyan , India
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
< $25
/hr
Rating for cost
4.9
/5
What Clients Have Said
Tasks Expert offers competitive pricing, with monthly costs like $599 for comprehensive services. Clients appreciate the value for cost, flexibility in billing, and the ability to scale support as needed, highlighting a strong ROI from outsourcing tasks.
Tasks Expert- A Virtual Assistant Company Review Insights
Overall Review Rating
5.0
Quality
4.9
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Top Mentions
Review Highlights
Customized and Flexible Solutions
Tasks Expert- A Virtual Assistant Company was recognized for providing customized and flexible solutions that aligned with client values and budget, delivering tailored services to meet specific needs.
Consistent Project Management
Clients frequently praised Tasks Expert- A Virtual Assistant Company for their consistent and reliable project management. They were noted for delivering on time, maintaining open communication, and being responsive to client needs.
Documentation Delays Noted
Some clients noted that the extensive documentation process sometimes caused delays in project execution, suggesting a need for streamlining this aspect.
Cultural and Value Alignment
Many clients chose Tasks Expert- A Virtual Assistant Company due to their alignment in company values and culture, which facilitated a harmonious and effective working relationship.
Strong Communication Skills
The company was commended for their strong communication skills, using various channels like email, virtual meetings, and messaging apps to keep clients informed and involved.
Impressive Professionalism
Clients were impressed by the professionalism of Tasks Expert- A Virtual Assistant Company, noting their attention to detail, proactive communication, and reliability in delivering services.
Content MarketingSearch Engine OptimizationSocial Media Marketing
$50,000 to $199,999
June 2024 - Mar. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their expertise in both technical SEO and creative content marketing gave us an edge we had not achieved before."
Mar 13, 2025
CEO, Floral Image
Basil Peyton
Beauty
Australia
51-200 Employees
Online Review
Tasks Expert- A Virtual Assistant Company led a floral company's SEO efforts, including local SEO, technical SEO, and on- and off-page SEO. They also managed the client's SMM and content marketing campaigns.
Tasks Expert- A Virtual Assistant Company helped the client increase their Google search rankings for industry-specific keywords, organic traffic, local search visibility, social media engagement, and inquiries. The team managed the project systematically, responded promptly, and communicated well.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Floral Image
Describe what your company does in a single sentence.
We are an Australian based floral company. Our vibrant, lifelike artificial floral arrangements enhance the atmosphere of any business, large or small.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
Our goal has always been to enhance our digital presence and attract more local and international customers. With the plan for growing global footprint, we needed to improve our search engine rankings, optimize our local SEO strategy, and smoothen our social media engagement. We also wanted to leverage content marketing to showcase floral trends and our commitment to sustainability.
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Referral
Why did you select Tasks Expert- A Virtual Assistant Company over others?
High ratings
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They began with an in depth SEO audit to identify areas of improvement and mapped out a custom strategy designed for our floral business. Their approach included implementing on page and off page SEO strategies, optimizing website content, and ensuring our site structure was fully aligned with search algorithms. Additionally, they ensured our business information was accurate and optimized for location based searches.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The impact was immediately felt as our website began ranking significantly higher on Google for industry specific keywords, leading to a substantial increase in organic traffic. The optimized Google My Business profiles improved our local search visibility, making it easier for clients to find us. Social media engagement also skyrocketed, with a noticeable increase in inquiries and interactions.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Tasks Expert team were exceptionally organized and responsive throughout the project. They provided clear timelines, regular progress updates, and detailed reports on our SEO and digital marketing performance. Their communication ensured we were always informed and confident in the progress being made.
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They took the time to analyze our business model, customer base, and competitive landscape to create a strategy specifically for us. Their expertise in both technical SEO and creative content marketing gave us an edge we had not achieved before.
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
They performed exceptionally well, I would just advice they put themselves out there more.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Their digital marketing expertise elevated our brand visibility, strengthened our online presence, and helped us reach more customers than ever before.
Sales & Appointment Setting Outsourcing for Healthcare Co
Sales Outsourcing
$50,000 to $199,999
Apr. - Dec. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The most impressive aspect of Tasks Expert is their genuine commitment to our mission."
Mar 12, 2025
CEO & Founder, SWAT Financial
Nate Auffort
Other industries
Lennox, California
11-50 Employees
Online Review
Tasks Expert- A Virtual Assistant Company provided sales and appointment-setting services for a healthcare company. The team was responsible for making calls to potential clients and following up with leads.
Tasks Expert- A Virtual Assistant Company helped the client increase their booked appointments and engagement rates. The team was professional, structured, flexible, and responsive. They delivered on time, provided weekly performance reports, and adapted quickly based on the client's needs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO and Founder of SWAT Financial
Describe what your company does in a single sentence.
We are committed to protecting families and individuals every step of their life’s journey.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
We needed a reliable telesales and appointment setting partner who could help us engage potential clients, schedule meetings with our in house advisors, and most importantly, follow up in a way that built trust and ensured clients truly understood the value of our protection services. Our internal team was stretched thin, and we wanted a partner who could not just generate leads but nurture relationships with potential clients in a meaningful way.
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Why did you select Tasks Expert- A Virtual Assistant Company over others?
High ratings
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
From day one, Tasks Expert took a hands-on approach to understanding our company’s vision, values, and sales process. Their team didn’t just focus on making calls; they fully immersed themselves in our services to ensure they could communicate effectively with potential clients. They also provided high touch follow up strategy rather than making a single call and moving on, they implemented multi step follow ups through phone calls, personalized emails, and well timed text reminders, ensuring no lead was left behind.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Not only did we see a steady increase in booked appointments, but we also noticed a higher level of engagement from leads who had been nurtured through their follow-up process.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Tasks Expert set a high standard for professionalism and responsiveness. Their project management approach was also structured yet flexible, they delivered on time, provided weekly performance reports, and adapted quickly based on our evolving needs.
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The most impressive aspect of Tasks Expert is their genuine commitment to our mission.
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
There’s very little that I would change about our experience with Tasks Expert. If I had to point out one area for improvement, it would be the initial learning curve. While their team adapted quickly, the first couple of weeks required some fine tuning the messaging tone to perfectly match our brand’s voice. Overall the experience was amazing.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"They delivered on time, provided weekly performance reports, and adapted quickly based on our evolving needs.
Branding Services for Logistics Company
BrandingGraphic DesignPrint Design
$10,000 to $49,999
May 2024 - Jan. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"What impressed me the most about Tasks Expert was their ability to blend creativity with functionality."
Mar 11, 2025
Section Manager, VAN cargo
Wojciech Stasiak
Supply Chain, Logistics, and Transport
Warsaw, Poland
201-500 Employees
Online Review
Tasks Expert- A Virtual Assistant Company provided branding services for a logistics company. The team designed high-visibility signage for the client's warehouses, offices, and fleet, among other things.
Thanks to Tasks Expert- A Virtual Assistant Company, the client's signage made their warehouses and fleet vehicles look more professional and recognizable, strengthening their brand presence. The team delivered items on time, was creative, and remained highly responsive to the client's feedback.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Manager sekcji of VAN cargo
Describe what your company does in a single sentence.
We are a company which offers a wide range of logistic services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
As a logistics and supply chain company, we knew how important brand visibility is. We wanted to create a brand image that would enhance our operational and internal design. It needed to be a strong, cohesive brand presence across all touchpoints both internally and externally.
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Referral
Why did you select Tasks Expert- A Virtual Assistant Company over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Tasks Expert enhanced our brand visibility with bold, high visibility signage for our warehouses, offices, and fleet, turning our vehicles into mobile advertisements. They also provided sleek, professional PowerPoint and Google Slides templates that aligned with our brand, improving the impact of client presentations. Additionally, they designed clean, well structured industry reports, proposals, and case studies, ensuring clarity, credibility, and engagement in our communications.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The newly branded signage made our warehouses and fleet vehicles look more professional and recognizable, strengthening our brand presence. Internally, the well designed templates and reports improved how we presented information, leading to more productive client meetings and better engagement from stakeholders.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Tasks Expert exceeded our expectations when it came to project management. They adhered to deadlines without compromising quality and remained highly responsive to our feedback throughout the process.
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What impressed me the most about Tasks Expert was their ability to blend creativity with functionality. They didn’t just design for aesthetics; every element served a strategic purpose.
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
Nil, they performed exceptionally well like an extention of our team.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"They went beyond our expectations, to transform the way we present our brand both externally and internally.
Call Center Services for Mattress Retailer
Call Center Services
Confidential
June 2024 - Jan. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They didn’t just process orders; they enhanced our entire sales and support experience."
Mar 11, 2025
CEO & Founder, Sleepbear
Sarah Feakins
Other industries
Redditch, England
51-200 Employees
Online Review
Tasks Expert- A Virtual Assistant Company managed a mattress retailer's call center operations. The team handled customer inquiries, order placements, payment processing, and product recommendations.
Tasks Expert- A Virtual Assistant Company helped the client achieve a significant improvement in sales conversions, smoother transactions, and higher customer satisfaction ratings. Their upselling strategies also contributed to an increase in average order value. The team was highly structured.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO & Founder of Sleepbear
Describe what your company does in a single sentence.
We are UK's most hygienic mattress, we also provide luxury and comfort for your best restorative sleep
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
We wanted to to streamline online and phone orders, assist customers with financing or instalment plans, and maximise cross-sell opportunities for complementary products such as pillows, mattress protectors, and bedding. We also wanted to enhance our customer experience
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Referral
Why did you select Tasks Expert- A Virtual Assistant Company over others?
High ratings
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Tasks Expert team took full control of our call center operations, ensuring smooth and efficient handling of customer inquiries, order placements, payment processing, and product recommendations.
Their team also effortlessly managed our customer purchases across multiple platforms, assisted with financing and installment plans, and strategically promoted complementary products to increase the average order value.
With a strong customer centric approach, they provided friendly and knowledgeable support that enhanced brand trust and improved the overall customer experience.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Within just a few months, we saw a significant improvement in sales conversions, smoother transactions, and higher customer satisfaction ratings. Their upselling strategies also contributed to an increase in average order value.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their team delivered on time, responded quickly to our needs, and adapted to our business goals with ease. Their structured approach ensured smooth integration with our existing processes.
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They didn’t just process orders; they enhanced our entire sales and support experience.
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
Honestly, I was highly satisfied with their services. They delivered the project exceptionally.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Their commitment to customer satisfaction truly set them apart.
Back-Office Outsourcing Services for Real Estate Company
Back Office Outsourcing
$50,000 to $199,999
June 2024 - Jan. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They bring a human touch to their service.”
Mar 5, 2025
Senior Director of Operations, Amistad Industrial Developers
Esperanza Sehr
Real estate
Del Rio, Texas
51-200 Employees
Online Review
A real estate company hired Tasks Expert- A Virtual Assistant Company for back-office outsourcing services. The team managed property records and ensured compliance with zoning regulations.
Thanks to Tasks Expert- A Virtual Assistant Company’s efforts, the client focused more on strategic growth while the team handled critical but time-consuming details. The team provided real-time updates, maintained a structured workflow, and ensured that all deadlines were met.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Senior Director of Operations of Amistad Industrial Developers
Describe what your company does in a single sentence.
We are a full service real estate company, offering our clients a broad spectrum of development capabilities for industrial and corporate facilities.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
We needed a reliable back-office outsourcing partner who could seamlessly integrate with our operations, ensuring that our transactions progressed smoothly from listing to closing while maintaining accuracy and compliance.
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Referral
Why did you select Tasks Expert- A Virtual Assistant Company over others?
High ratings
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They effectively managed property records, ensured compliance with zoning regulations, and facilitated smooth title transfers by coordinating directly with escrow officers. Their proactive approach to lease agreements and tenant interactions significantly eased our workload.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Deals that once took weeks to finalize due to administrative hold ups are now completed with minimal delays. With their help, we have been able to focus more on strategic growth while they handle the critical but time consuming details.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their prooject management process was amazing. They provided real time updates, maintained a structured workflow, and ensured that all deadlines were met. Their communication was outstanding whether it was responding to last minute requests or addressing unexpected challenges, they were always available and proactive.
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They don’t just execute tasks, they identified solutions, making them an indispensable part of our operations. They bring a human touch to their service. They genuinely care about the success of our transactions and operate as if they are part of our team rather than an outsourced provider. Their ability to manage high-pressure situations while maintaining professionalism and composure has made a lasting impression on us.
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
They could reduce their documentation process, as it takes too long and leads to delay
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Their efficiency, reliability, and deep understanding of real estate transaction coordination
Back Office Outsourcing & Graphic Design for Wellness Clinic
Back Office OutsourcingGraphic Design
Confidential
Jan. 2025 - Ongoing
5.0
Quality
4.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"They deliver work on time."
Feb 5, 2025
Owner, Quad Cities Ketamine and Wellness Clinic
Tara Kinney
Verified
Other industries
Davenport, Iowa
1-10 Employees
Online Review
Verified
Tasks Expert- A Virtual Assistant Company works with a wellness clinic to organize their emails, perform light bookkeeping tasks, and create graphics for their social media posts.
Tasks Expert- A Virtual Assistant Company delivers work on time, but the client has commented on how the team needs prompts to closely follow directions. They communicate with the client through virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of Quad Cities Ketamine and Wellness Clinic
Describe what your company does in a single sentence.
Ketamine and wellness Clinic
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
Social media posts
Organizing emails
Light bookkeeping
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Why did you select Tasks Expert- A Virtual Assistant Company over others?
High ratings
Pricing fit our budget
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Light bookkeeping, social media graphics, email organization.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
None
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They deliver work on time, does need prompts to closely follow directions
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
What did you find most impressive or unique about this company?
Nothing to compare it to.
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
No
RATINGS
5.0
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design for Financial Company
Web Design
$10,000 to $49,999
Mar. - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their storytelling expertise transformed what could have been dry financial data into compelling narratives that resonated deeply with our audience."
Dec 24, 2024
Chief Operating Officer, ICONIQ Capital
Lou Thorne
Verified
Financial services
San Francisco, California
201-500 Employees
Online Review
Verified
Tasks Expert- A Virtual Assistant Company designed and developed a website for a financial company. The website showcased showcased important community contributions, member testimonials, and success stories.
Tasks Expert- A Virtual Assistant Company delivered a site that received positive feedback from the client's customers, partners, and their community. The team maintained open communication and adhered to deadlines. Their responsiveness, commitment to excellence, and storytelling skills stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Operating Officer of ICONIQ Capital
Describe what your company does in a single sentence.
We are a global investment firm elevated by an extraordinary community.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
We wanted to create a website that highlighted our community-focused initiatives and provided an engaging, user-centric experience. We also wanted to design an innovative platform that could showcase our global impact through compelling storytelling, dynamic visuals, and an intuitive interface.
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Referral
Why did you select Tasks Expert- A Virtual Assistant Company over others?
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Their team successfully managed to gain an understandinng of our values and goals, then used that understanding to come up with a design that showcased important community contributions, testimonials from members, and success stories utilizing exciting and dynamic features. They also included Interactive sections that present initiatives from various countries and interesting data visualizations to create rich multimedia content such as videos and photo galleries.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Since its launch, we have received positive feedback from clients, partners, and our broader community. Visitors frequently comment on the ease of navigation and the immersive storytelling. Internally, the intuitive CMS has empowered our team to keep the site fresh and engaging.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They adhered to every deadline and maintained open communication throughout. Whether it was a late night brainstorming session or a quick adjustment before a major presentation, their responsiveness and commitment to excellence never wavered.
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their storytelling expertise transformed what could have been dry financial data into compelling narratives that resonated deeply with our audience.
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
Honestly, I cannnot find any areas for improvement. If anything, I might suggest they expand their level of exposure.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Their team created a digital platform that not only showcased brand and connects us more deeply with our audience.
Graphic Design for Financial Company
Graphic Design
Confidential
Feb. - Nov. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their graphic design and educational communication expertise allowed us to showcase the value of our payment and loyalty solutions more effectively."
Dec 18, 2024
Chief Product Officer, Payfare Inc.
Sandy Goswami
Financial services
Toronto, Ontario
51-200 Employees
Online Review
Tasks Expert- A Virtual Assistant Company produced animated educational content for a financial company. They also created tutorials, explainer animations, and FAQs infographics.
Tasks Expert- A Virtual Assistant Company helped the client increase their user engagement, and their visuals played a crucial role in enabling users to explore the client's platform easily. They were attentive, creative, and committed to quality, and their graphic design skills were impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Product Officer of Payfare Inc.
Describe what your company does in a single sentence.
We are a global FinTech company offering mobile banking, instant payment and loyalty-reward solutions for today’s workforce.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
With an ever expanding user base requiring various levels of financial literacy, we needed visually engaging and easy to understand educational content to improve user adoption and of our tools. We also wanted to create tutorials, explainer animations, and visual FAQ(s) that would simplify complex processes and showcase the value of what we offering.
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Referral
Why did you select Tasks Expert- A Virtual Assistant Company over others?
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Their team also produced high quality explainatory animations that skillfully illustrated the advantages of our financial tools and loyalty programs. These videos struck a balance between being informative and engaging, capturing our brand voice while keeping the visuals dynamic. The visual FAQ(s) provided quick and straightforward solutions to common user queries, reducing the burden on our customer support team.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Not only did we notice an increase in user engagement, but customer comments showed how much easier it had become to navigate our features. The tutorials and visuals played a crucial role in enabling users to easily explore our platform. The explainer animations, in particular, received praise for breaking down complex financial concepts into simmple piece of information for everyone.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their attention to detail, creativity, and commitment to quality were evident in every piece of content they delivered.
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their graphic design and educational communication expertise allowed us to showcase the value of our payment and loyalty solutions more effectively.
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
It is difficult to pinpoint anything significant issue their work on this project was impressive.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Their expertise in graphic design and educational communication has allowed us to better showcase the value of our payment and loyalty solutions.
Call Center Services for Robot Company
Call Center Services
Confidential
Mar. - Oct. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their team was dedicated to understanding the unique specifications of our technology and the actual operational challenges we were facing."
Dec 13, 2024
Customer Success Director, Starship Technologies
Carmit Proper-Livni
Consumer products & services
San Francisco, California
201-500 Employees
Online Review
Tasks Expert- A Virtual Assistant Company was hired by a robot company to handle robot-related customer incidents. They received and classified reports and initiated the necessary action and follow-up.
Thanks to Tasks Expert- A Virtual Assistant Company, the client was able to reduce the waiting time for deliveries and improve their response times to accidents. The team delivered on time and maintained smooth communication. Their strong understanding of the client's technology stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Customer Success Director of Starship Technologies
Describe what your company does in a single sentence.
We are the world leader in autonomous robot delivery.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
With an expanding delivery range and, incidents of malfunctions, theft, and vandalism have also taken off. Above all, we wanted to set up strong infrastructure to quickly react to such reports, minimize interruptions in deliveries, and help maintain high standards of customer satisfaction and safety in our company.
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Referral
Why did you select Tasks Expert- A Virtual Assistant Company over others?
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They developed a particular team assigned to handle incidents of robot-related incidents. Their services range from receiving and classifying reports to the initiation of necessary action and follow-up. 24/7 hotline for reporting incidents was set up, real time tracking linked to our dashboard, and analytical reports were provided.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Fast response to accidents greatly reduced the waiting time for a delivery because of robot failure. Regular follow-ups on any incident of theft or vandalism also improved the rate of recovery for our fleet, in addition to the overall security in the fleet, Their thorough assessments of incidents also enabled us to find repetitive problems and address them, such as environmental factors or hardware weaknesses.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
From the very beginning, Tasks Expert demonstrated a sound understanding of our expectations. They delivered everything from hotline setup, to real time tracking system all within the prescribed timeframes. The communication was smooth as their team kept us updated on ongoing incidents while responding to our changing needs.
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their team was dedicated to understanding the unique specifications of our technology and the actual operational challenges we were facing. They are different from other service providers as their balance between technical finesse, customer service and empathetic is impressive.
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
Working with Tasks Expert was satisfactory and I cannot pinpoint any particular areas that need improvement.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"They are different from other service providers as their balance between technical finesse, customer service and empathetic is impressive.
Customer Service Outsourcing for Cloud-Based Software Firm
Customer Service Outsourcing
Confidential
Apr. - Nov. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their ability to adapt to our company culture easily was something we found impressive."
Nov 27, 2024
President & Chief Product Officer, Salesforce
David Schmaier
Information technology
San Francisco, California
10,001+ Employees
Online Review
Tasks Expert- A Virtual Assistant Company provided customer support services for a software company. The team managed customer outreach through follow-ups, feedback collection, and personalized communication.
Tasks Expert- A Virtual Assistant Company successfully maintained regular communication with customers, resulting in stronger customer relationships and higher customer satisfaction. The team delivered everything that was promised at the required time and maintained open communication lines.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President & Chief Product Officer of Salesforce
Describe what your company does in a single sentence.
We are a cloud based software company that provides customer relationship management software and applications.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
With our expanding client base, we wanted to ensure that every customer felt valued and heard while exploring opportunities to find a plan or purchase add-ons suited to their needs and taste.
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Referral
Why did you select Tasks Expert- A Virtual Assistant Company over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They managed customer outreach through follow-ups, feedback collection, and personalized communication, focusing on enhancing satisfaction and identifying areas for improvement.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
They successfully maintained regularly kept in touch with customers, which resulted in stronger relationships and increased satisfaction. Many of our customers specifically mentioned appreciating the human touch and proactive care.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They delivered everything that was promised at the required time, with regular updates provided to ensure we were informed of their progress. They also maintained open communication lines, making it easy to address concerns or pivot strategies as needed.
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their ability to adapt to our company culture easily was something we found impressive.
They also gave our clients the feeling that they were heared and they mattered is something worth mentioning
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
NIL
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Their professionalism, expertise, and ability to deliver results in a genuinely human manner made all the difference.
Showing 21-30 of
38 Reviews
Locations (1)
Tasks Expert, Office #1-3 Vrindavan Palms, near Union Bank G wing, KhadakpadaKalyan, India421301
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