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Top Chat Support Services in Florida

Ratings Updated: April 26, 2026

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Uassist.ME

4.6 33 reviews

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Premier Verified

$5,000+

< $25 / hr

250 - 999

Miami Beach, FL

Services provided

30% Customer Service Outsourcing

50% Back Office Outsourcing

10% Call Center Services +1

10% Sales Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Uassist.ME is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews indicate a 100% positive feedback rate, highlighting their effective communication and problem-solving skills, with a notable 28% reduction in dropped calls and improved CSAT scores. Clients appreciate their professionalism and dedication to managing customer interactions.

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Reviews mention Efficient
The reviews highlight a consistently positive sentiment regarding Uassist.ME's efficiency. Clients noted their quick turnaround times, such as a 24-hour response rate, and praised their time management, stating that deadlines are consistently met. One client emphasized their dependability and the ability to fill free time effectively. Overall, Uassist.ME is recognized for its competent and efficient service, contributing significantly to clients' operational success and cost-effectiveness.

BPO for Financial Services Company

4.5 Aug 19, 2021

We’ve never had issues with deadlines — I think that their time management is excellent. Also, the problems that have been presented to us are minimal, so there are no concerns there. In terms of communication, we use Microsoft Teams, Outlook, emails, and weekly check-in calls with the whole team to ensure that everything’s on track.
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BPO & Virtual Assistance for Restaurant

5.0 Jul 20, 2020

Uassist.ME has very fast turnaround times, usually within 24 hours. They keep a very detailed record of the time spent on tasks, which I feel is financially efficient. Having worked together so long, they know our brand and our clients.
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Customer Service for Craft Spirits E-Commerce Business

5.0 Mar 9, 2020

The efficiency and competency of the employees are great. Uassist.me's VA has been able to completely free up one of our employees to now go in a different direction for the business, which has been extremely important to us.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Virtual Assistant Services for Landscaping Company
5.0 — Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and Read more
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Industry Experience

Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.
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Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services Contracting

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (8) $50,000 to $199,999 (6) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.
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XACT

4.7 34 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Orlando, FL

Services provided

30% Customer Service Outsourcing

50% Call Center Services

10% Back Office Outsourcing +1

10% Staffing

Focus Areas

10% Chat Support Services

50% Phone Support Services

20% Email Support Services +1

20% Order Processing & Taking

XACT is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their clients praise their flexibility, cultural alignment, and proactive problem-solving. Approximately 75% of reviews highlight their strong project management and responsiveness, while some note occasional challenges in documentation accuracy. Overall, they consistently deliver high satisfaction and efficiency in customer service operations.

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Reviews mention Receptive
Clients commend Xact Telesolutions for their receptiveness and proactive approach in understanding unique business needs. One client noted their willingness to adapt staffing solutions based on seasonal demands, while another highlighted their flexibility and responsiveness to feedback. Regular training sessions and effective communication were also emphasized, demonstrating a commitment to continuous improvement. Overall, the sentiment reflects a strong appreciation for Xact's ability to foster collaborative partnerships and provide tailored solutions.

Telemarketing Services for National Nonprofit

4.5 Aug 1, 2018

They're responsive and conduct weekly calls to touch base on the QA of phone calls and any adjustments we need to make. They’re helpful in troubleshooting any issues immediately and open to feedback. They provide day-to-day updates and insights on how we're doing so that we don't go over our contracted hours, which is always helpful especially as a nonprofit.
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Answering Services for Recreational Events Company

4.5 Jun 19, 2018

They understand that every business is unique, so they actively listen to our needs and work diligently to meet our expectations. The relationship runs itself at this point, but we still correspond via email regularly and hold weekly conference calls. Their representatives are great at escalating customer issues and never overstep their permissions.
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Back-Office & Customer Service for Promotional Products Co

5.0 Oct 27, 2025

They have been receptive to change and are incredibly flexible to work with. They also respond well to feedback and collaborate well with all of us.
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1 of 1 Chat Support Services reviews is 5 stars

1 new review for Chat Support Services in past 6 months

Unknown avg. project cost

Chat Support Services Experience

XACT has received overwhelmingly positive feedback for their Chat Support Services, with clients praising their ability to scale customer service teams and adapt to changing business needs. 100% of reviewers report high satisfaction with the responsiveness and flexibility of XACT's support. Notably, clients highlighted a strong culture fit and proactive problem-solving, achieving service level targets for the first time. Overall, XACT is noted for delivering excellent customer support and fostering a collaborative partnership.
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1 of 4 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back-Office & Customer Service for Promotional Products Co
5.0 — XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. Read more
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More responsive than most other service providers

XACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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ROI CX Solutions

4.8 4 reviews
Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +4

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

ROI CX Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Their reviews reflect a strong cultural fit and responsive communication, with 100% positive feedback highlighting improved outcomes and management since new leadership took over.

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Reviews mention Accommodating
Clients have expressed high satisfaction with ROI CX Solutions' accommodating nature, noting their strong flexibility in adapting to unique needs and seamless communication. One client highlighted their ability to adjust to the tech stack learning curve and provide ongoing support, enhancing the overall user experience. While there were initial setbacks, the team's willingness to adapt and meet key milestones ultimately resulted in improved operational efficiency and customer satisfaction.

Call Center Services for Software Dev Company

4.5 Feb 25, 2026

ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Jewelry Retailer
5.0 — ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when Read more
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Industry Experience

ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Consumer products & services Medical Hospitality & leisure Retail

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Fort Lauderdale, FL

6451 North Federal Highway
Fort Lauderdale, FL 33308
50 - 75

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Remote CoWorker

4.8 183 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

10% Customer Service Outsourcing

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3

10% Call Center Services

10% HR Consulting

10% Sales Outsourcing

Focus Areas

34% Chat Support Services

33% Phone Support Services

25% Email Support Services +1

8% Order Processing & Taking

Remote CoWorker is a Customer Service Outsourcing (CSO) company offering comprehensive administrative and call center solutions. With a 100% positive feedback rate among reviewers, clients praise their organizational skills, responsiveness, and efficiency. Approximately 80% of reviews highlight the company's proactive project management and communication, underscoring their commitment to enhancing client operations and productivity.

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Reviews mention Positive attitude
The feedback regarding Remote CoWorker highlights a strong positive attitude among their team members. A client noted that their assigned resource was 'first class' and recognized for being a 'great communicator' with a 'really positive approach' to tasks. This sentiment underscores the company's commitment to fostering effective communication and a collaborative spirit, contributing to successful project outcomes without any noted areas for improvement.

Administrative Support for Software Company

5.0 Jul 19, 2023

Our assigned resource has been first class. A great communicator with a really positive approach to the tasks at hand.
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17 of 17 reviews are 5 stars

3 new reviews for Customer Service Outsourcing services

Less than $10,000 avg. project cost

Reviewed 17 times in the past 6 months
Recent client feedback highlights Remote CoWorker's strong performance in delivering administrative support across various industries. Clients commend their responsiveness and effective communication, with one noting a significant increase in productivity by 30%. Specific praise includes timely appointment scheduling and efficient handling of inquiries, exemplified by a law firm that successfully hired a qualified law clerk. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service and the alignment of company values.
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Industry Experience

Remote CoWorker has demonstrated strength across diverse industries including real estate, legal, medical, and business services. Clients praised their effective communication, responsiveness, and ability to deliver timely results, resulting in increased efficiency and productivity. In real estate, they enhanced appointment setting for agents, while in legal, they matched firms with qualified assistants. The medical sector benefitted from improved administrative workflows. Overall, satisfaction is high across industries, indicating a strong fit for organizations seeking reliable virtual assistance.
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Business services Real estate Advertising & marketing Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Energy & natural resources Legal Medical

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United States (111) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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Cloud Sourcing

5.0 5 reviews
Verified

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

20% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing +1

20% Sales Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Cloud Sourcing is a Customer Support Outsourcing firm excelling in comprehensive BPO services, including billing, customer support, and marketing. The company boasts a 100% positive feedback rate, with clients highlighting their prompt communication and efficiency. Over 80% of reviews emphasize their ability to enhance operational productivity and achieve significant cost savings.

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3 of 3 Customer Service Outsourcing reviews are 5 stars

3 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back-Office Support for ABA Therapy Center
5.0 — Cloud Sourcing provides back-office support for an ABA therapy center. The team handles the client's billing process, patient scheduling, customer support, accounting, and bookkeeping. Read more
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Industry Experience

Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketing

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Miami, Florida (1) Teaneck, United States (1) Brooklyn, New York (1) New York City, New York (1) Salt Lake City, Utah (1)

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myVA360

Not yet reviewed
Verified

$1,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

25% Customer Service Outsourcing

30% Back Office Outsourcing

25% Social Media Marketing +2

10% Accounting

10% Graphic Design

Focus Areas

20% Chat Support Services

70% Email Support Services

5% Order Processing & Taking +1

5% Phone Support Services

MyVA360 is a Back Office Outsourcing company. They provide Back Office Outsourcing and Customer Service Outsourcing and were established in 2019.
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Southwest Recovery Services

5.0 1 review
Verified

$5,000+

Undisclosed

10 - 49

Tampa, FL

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

20% Chat Support Services

30% Order Processing & Taking

30% Phone Support Services +1

20% Email Support Services

Southwest Recovery Services is a debt collection agency that specializes in managing overdue accounts, updating billing details, and negotiating payments. The company is praised for its high success rate of 50% in collections, with positive feedback from clients who have experienced significant financial recoveries. Clients commend the professionalism and effectiveness of the team, with no areas identified for improvement.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for Southwest Recovery Services has been overwhelmingly positive. One client noted a 50% success rate in collections, recovering between $3,000 and $10,000 from overdue accounts, which is commendable in their industry. Communication was highlighted as effective, and the owner, Steve, received specific praise for his sales prowess. Clients appreciate the value for cost, with no significant areas for improvement identified.
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Industry Experience

Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.
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Tampa, FL

625 E Twiggs Street
Tampa, FL 33602

+1.813.530.9303

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Evateck

5.0 4 reviews

$1,000+

< $25 / hr

50 - 249

Fort Lauderdale, FL

Services provided

50% Customer Service Outsourcing

15% Call Center Services

10% Back Office Outsourcing +3

10% IT Managed Services

10% IT Staff Augmentation

5% Business Consulting

Focus Areas

30% Chat Support Services

30% Email Support Services

20% Order Processing & Taking +1

20% Phone Support Services

Evateck is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including Call Center Solutions and Remote Customer Care. The company's reviews are overwhelmingly positive, with clients praising its professional project management, rapid response times, and alignment with company values. Approximately 100% of reviewers commend Evateck for its efficiency and quality in managing customer interactions, highlighting its exceptional company culture and expertise.

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4 of 4 Chat Support Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Chat Support Services Experience

Evateck has received overwhelmingly positive feedback for its Chat Support Services, with clients noting a significant reduction in response times—often from days to minutes—and high customer satisfaction rates. Approximately 95% of reviews highlight their professionalism, quick adaptability, and strong communication, while only 5% mention areas for improvement. Clients appreciate the tailored support strategies and the company's alignment with their values, demonstrating Evateck's expertise and effectiveness in enhancing customer engagement.
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4 of 4 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Social Media Management Co
5.0 — Evateck provided customer support for a social media management company. They responded to incoming client requests via live chat, email, and social media accounts. Read more
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Industry Experience

Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.
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Advertising & marketing Dental IT Services Manufacturing

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AnswerFirst

4.2 24 reviews

Undisclosed

Undisclosed

50 - 249

Tampa, FL

Services provided

40% Customer Service Outsourcing

60% Call Center Services

Focus Areas

10% Chat Support Services

60% Phone Support Services

20% Order Processing & Taking +1

10% Email Support Services

AnswerFirst is a call management service provider known for its reliable handling of inbound calls and customer service. The company receives positive feedback for quality, reliability, and efficiency, with 75% of reviewers highlighting these strengths. Areas for improvement include attention to detail and customer interaction. Overall, clients value the cost savings and trustworthy service they receive.

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Industry Experience

AnswerFirst has received positive feedback across several industries, including Manufacturing, Information Technology, Legal, Hospitality & Leisure, Gaming, Consumer Products, Financial Services, Energy & Natural Resources, Telecommunications, and Retail. Clients commend their reliability, quality of work, and efficiency, noting significant cost savings and effective call management. However, improvements in customer service and pricing competitiveness are suggested. Overall, they are well-suited for businesses requiring inbound call services, particularly in high-volume environments.
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Financial services Energy & natural resources Manufacturing Information technology Legal Hospitality & leisure Other Industry Gaming Consumer Products Telecommunications Retail

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Average Project Cost Breakdown

Less than $10,000 (21) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praise AnswerFirst for its cost-effectiveness and value for money. One client noted they save thousands monthly while receiving reliable service, highlighting a package deal that meets their needs. Another mentioned a monthly saving of $5,000, emphasizing the provider's affordability. Overall, the sentiment reflects satisfaction with pricing structures, though some clients suggest potential improvements in pricing competitiveness.
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Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)

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Answering Service Care

4.8 20 reviews

Undisclosed

Undisclosed

50 - 249

Margate, FL

Services provided

20% Customer Service Outsourcing

60% Call Center Services

10% Sales Outsourcing +2

5% Back Office Outsourcing

5% Business Consulting

Focus Areas

15% Chat Support Services

75% Phone Support Services

5% Email Support Services +1

5% Order Processing & Taking

Answering Service Care is a Customer Service BPO specializing in 24/7 call center solutions, providing call screening, forwarding, and bilingual support. Reviews highlight a 100% satisfaction rate regarding professional service and responsiveness, with 66% mentioning their bilingual capabilities as a standout feature. Clients consistently commend their effective communication and alignment with company values.

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1 of 3 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Craft Beverage Company
4.0 — Answering Service Care provided call center services for a craft beverage company. The team handled call screening, forwarding, and customer service support. Read more
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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently praise Answering Service Care for their competitive pricing and overall value. Feedback highlights that their services fit within various budgets, with one client noting, "Pricing fit our budget," while another emphasized, "Good value for cost." Several reviews mention significant improvements in customer satisfaction and operational efficiency, indicating that the investment has paid off. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, though some clients noted occasional delays in call handling as an area for improvement.
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United States (13) Canada (1)

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MiXBS

5.0 23 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

Plantation, FL

Services provided

25% Customer Service Outsourcing

30% Business Consulting

25% Call Center Services +1

20% Market Research

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

MiXBS is a Customer Service Outsourcing company specializing in Call Center Outsourcing and Remote Customer Care. Reviews indicate a high level of satisfaction, with approximately 100% of feedback highlighting their effective 24/7 customer support and seamless integration with client branding. Clients appreciate their cost-effective solutions and responsive support team, which enhances operational efficiency without compromising professionalism.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Staffing Co
5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read more
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Industry Experience

MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services.
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Automotive

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.
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Arise

4.7 3 reviews

$250,000+

$25 - $49 / hr

250 - 999

Miramar, FL

Services provided

61% Customer Service Outsourcing

19% Call Center Services

10% Back Office Outsourcing +1

10% Corporate Training & Coaching

Focus Areas

10% Chat Support Services

80% Phone Support Services

10% Email Support Services

Arise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.

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Reviews mention Reliable
Clients consistently highlight Arise's reliability as a key strength. One review specifically states, 'There are no cons, but they are very reliable,' emphasizing their dependable service. Additionally, another client described them as 'awesome and helpful,' indicating a strong trust in their ability to manage outbound calls effectively. Overall, the sentiment surrounding their reliability is overwhelmingly positive, showcasing their capability to meet client needs consistently.

Call Waiting Support for Telecommunications Service

4.5 Nov 2, 2017

There are no cons, but they are very reliable. Their reliability is their greatest strength.
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Industry Experience

Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.
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Telecommunications Manufacturing Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.
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Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)

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ALPHA BPO Corp

5.0 3 reviews

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

30% Customer Service Outsourcing

25% Back Office Outsourcing

20% Call Center Services +2

15% IT Managed Services

10% Digital Strategy

Focus Areas

15% Chat Support Services

40% Phone Support Services

25% Email Support Services +1

20% Order Processing & Taking

ALPHA BPO Corp is a customer support and call center services provider known for their expertise in delivering efficient and effective support solutions. With over 85% positive feedback across reviews, clients commend their industry experience, significant impact on productivity, and partnership approach. Notably, 100% of reviewers highlight their exceptional project management skills and customer satisfaction.

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Reviews mention Great project management
Clients have praised ALPHA BPO Corp for their exceptional project management capabilities. One client noted that the team effectively handles project management, providing innovative solutions based on shared ideas. Overall, the sentiment is highly positive, with clients expressing satisfaction with the collaboration and improvements in customer experience since engaging with ALPHA BPO.

Outsourced Customer Service for Telecommunications Firm

5.0 Jan 14, 2022

They handle project management amazingly well. I share my ideas with the team and they come up with great solutions to implement into a project.
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Industry Experience

ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.
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IT Services Software

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.
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GIC BPO LLC

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

20% Customer Service Outsourcing

30% Back Office Outsourcing

25% Social Media Marketing +2

20% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

GIC BPO LLC is a social media management company lauded for its excellent communication and timely delivery of services. With 100% positive feedback, clients appreciate the company's strong cultural fit, alignment of values, and cost-effectiveness. The firm effectively supports growth and time management objectives for its clients.

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Industry Experience

GIC BPO LLC has demonstrated expertise in the Other Industry, particularly in social media management for professionals such as morticians. Reviews highlight their strengths in communication, project management, and alignment with client values. The overall sentiment is positive, indicating that GIC BPO LLC effectively contributes to growth and time management for clients, making them a suitable partner for businesses seeking reliable support in social media and digital engagement.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised GIC BPO LLC for providing good value for cost, highlighting a strong alignment of company values and a positive culture fit. One client noted that they chose GIC due to its affordability and effective service delivery. Overall sentiment indicates satisfaction with the company's pricing relative to the quality of services rendered, reinforcing the perception of GIC BPO LLC as a cost-effective partner.
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Atidiv

5.0 1 review

$5,000+

< $25 / hr

250 - 999

Miami Beach, FL

Services provided

50% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

Focus Areas

40% Chat Support Services

40% Email Support Services

20% Phone Support Services

At Atidiv, we help businesses scale smarter with our data-driven outsourcing solutions. We swiftly onboard and seamlessly integrate expert teams as an extension of our clients, providing tailored
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Better Support

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

55% Customer Service Outsourcing

25% Back Office Outsourcing

10% Call Center Services +1

10% Sales Outsourcing

Focus Areas

50% Chat Support Services

30% Email Support Services

10% Order Processing & Taking +1

10% Phone Support Services

Better Support is a Customer Service Outsourcing company located in Miami, Florida. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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TopCom Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Opa-locka, FL

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% Sales Outsourcing

20% Translation

Focus Areas

25% Chat Support Services

40% Phone Support Services

20% Email Support Services +1

15% Order Processing & Taking

TopCom Solutions, a large answering service, is headquartered in Opa-locka, Florida and Santo Domingo, Dominican Republic. The team offers Call Center Services and Back Office Outsourcing.
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Liveforce

5.0 1 review

$1,000+

$25 - $49 / hr

50 - 249

West Palm Beach, FL

Services provided

25% Customer Service Outsourcing

50% Conversion Optimization

25% Other Digital Marketing

Focus Areas

60% Chat Support Services

15% Order Processing & Taking

15% Phone Support Services +1

10% Email Support Services

Liveforce is a Customer Service Outsourcing (CSO) company specializing in call center solutions and after-hours customer care. The company receives 100% positive feedback for its professional service, notably saving clients time and money by efficiently managing calls and messages without the need for in-house staff. Clients commend their seamless integration, with 100% noting the professionalism and effectiveness of their services.

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Sage Outsource Solutions

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Pompano Beach, FL

Services provided

90% Customer Service Outsourcing

10% Call Center Services

Focus Areas

25% Chat Support Services

50% Phone Support Services

25% Email Support Services

Sage Outsource Solutions is a Customer Service Outsourcing company. Headquartered in Pompano Beach, Florida, the agency offers Customer Service Outsourcing and Call Center Services.
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Yeetiq

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sarasota, FL

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services

Focus Areas

50% Chat Support Services

50% Order Processing & Taking

Yeetiq is a midsize Customer Service Outsourcing company. Founded in 2017, the team offers Customer Service Outsourcing and Call Center Services.
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GLOBAL SMART BUSINESS

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Coconut Creek, FL

Services provided

40% Customer Service Outsourcing

60% Call Center Services

Focus Areas

35% Chat Support Services

35% Email Support Services

30% Phone Support Services

Answering service GLOBAL SMART BUSINESS is located in Coconut Creek, Florida and San Isidro, Peru. The team focuses on Call Center Services and Customer Service Outsourcing.
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FTalent

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

15% Chat Support Services

70% Phone Support Services

15% Email Support Services

FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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Synergy BPO

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Orlando, FL

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

15% Social Media Marketing +3

10% Direct Marketing

10% Email Marketing

5% Accounting

Focus Areas

30% Chat Support Services

70% Phone Support Services

Synergy BPO is a Customer Service Outsourcing company. Located in Orlando, Florida, their small team offers Customer Service Outsourcing and Back Office Outsourcing. The company was founded in 2020.
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Opus Virtual Offices

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boca Raton, FL

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

100% Chat Support Services

Established in 2010, Opus Virtual Offices is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing.
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Skillgo

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Loxahatchee, FL

Services provided

30% Customer Service Outsourcing

20% Sales Outsourcing

10% Back Office Outsourcing +4

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Staffing

Focus Areas

20% Chat Support Services

30% Order Processing & Taking

30% Phone Support Services +1

20% Email Support Services

Customer Service Outsourcing company Skillgo was launched in 2023. The agency offers Customer Service Outsourcing and Sales Outsourcing, and is small.
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iVox Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Port St. Lucie, FL

Services provided

40% Customer Service Outsourcing

35% Back Office Outsourcing

25% Call Center Services

Focus Areas

38% Chat Support Services

31% Order Processing & Taking

31% Phone Support Services

IVox Solutions is a Customer Service Outsourcing company. Established in 2011, their team offers Customer Service Outsourcing and Back Office Outsourcing.
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Bridgers Solution

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Tampa, FL

Services provided

30% Customer Service Outsourcing

40% Call Center Services

30% Back Office Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Bridgers Solution is a call center service based in Tampa, Florida. They specialize in Call Center Services and Back Office Outsourcing.
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Disa Innovations

5.0 4 reviews

$5,000+

< $25 / hr

2 - 9

Orlando, FL

Services provided

20% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +3

15% HR Outsourcing

15% Recruiting

15% Sales Outsourcing

Focus Areas

35% Chat Support Services

30% Phone Support Services

25% Email Support Services +1

10% Order Processing & Taking

Disa Innovations is a Customer Service BPO specializing in high-quality contact center solutions, including customer support and appointment setting. The company received overwhelmingly positive feedback, with 100% of reviewers noting their effective project management and ability to tailor services to specific business needs, resulting in enhanced customer support and efficiency.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Contact Center Services for Construction Company
5.0 — Disa Innovations provided contact center services for a construction company. The team was tasked with offering customer support and setting appointments. Read more
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Industry Experience

Disa Innovations has demonstrated expertise primarily in the construction industry, providing tailored contact center solutions that enhance customer support and appointment efficiency. Clients have praised their exceptional project management, timely delivery, and adaptability to specific business needs. The overall sentiment is highly positive, indicating that Disa Innovations is a strong fit for construction-related projects, where they can effectively improve operational efficiency and customer engagement.
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Construction

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised Disa Innovations for providing good value for cost, with one client highlighting their 'great culture fit' and 'good value for cost' in relation to their project. The company's effective project management and timely delivery further reinforce the sentiment that their services are reasonably priced and deliver significant value, as evidenced by enhanced customer support and improved appointment efficiency.
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NuView Marketing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Largo, FL

Services provided

33% Customer Service Outsourcing

34% Call Center Services

33% Back Office Outsourcing

Focus Areas

38% Chat Support Services

46% Phone Support Services

16% Email Support Services

Launched in 2014, NuView Marketing is a midsize Largo, Florida-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
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Combine Global Recruitment

5.0 1 review

$1,000+

Undisclosed

10 - 49

Orlando, FL

Services provided

10% Customer Service Outsourcing

30% Recruiting

15% HR Outsourcing +4

15% Staffing

10% Executive Search

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Combine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive.

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Industry Experience

Combine Global Recruitment has demonstrated expertise in the Logistics & Supply Chain sector, particularly with fast-growing companies like Nowports. Feedback highlights their strategic approach to building effective teams and company culture, resulting in solid organizational structures and quality candidate pipelines. Clients commend their ability to provide comprehensive data for decision-making and effective communication throughout the engagement. Overall, sentiment in this industry is highly positive, indicating a strong fit for organizations seeking robust recruitment solutions.
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Logistics & Supply Chain

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More responsive than most other service providers

Combine Global Recruitment is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Orlando, FL

7345 West Sand Lake Road
Orlando, FL 32819
2 - 5

+5511988150945

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TruSpec Virtual Solutions

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Coconut Creek, FL

Services provided

10% Customer Service Outsourcing

25% Web Development

20% Custom Software Development +4

15% Back Office Outsourcing

10% Business Consulting

10% Enterprise App Modernization

10% Mobile App Development

Focus Areas

43% Chat Support Services

57% Email Support Services

TruSpec Virtual Solutions is a website development company. Headquartered in Coconut Creek, Florida, the firm specializes in Web Development and Custom Software Development.
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Residual Ecom

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Fort Lauderdale, FL

Services provided

15% Customer Service Outsourcing

20% Commercial Financing

20% Financial Advising & Planning +3

15% Business Consulting

15% Document Digitization & Management

15% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Commercial Financing company Residual Ecom is located in Fort Lauderdale, Florida. Founded in 2018, the team specializes in Commercial Financing and Financial Advising & Planning.
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Source Your Staff

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Wekiwa Springs, FL

Services provided

20% Customer Service Outsourcing

15% Back Office Outsourcing

15% HR Outsourcing +5

15% Sales Outsourcing

10% Branding

10% Finance & Accounting Outsourcing (FAO)

10% Web Development

5% Digital Strategy

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Source Your Staff is a Customer Service Outsourcing company. They were established in 2023, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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Kavica Group SAS

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Medley, FL

Services provided

15% Customer Service Outsourcing

65% Call Center Services

10% Back Office Outsourcing +1

10% Translation

Focus Areas

20% Chat Support Services

50% Phone Support Services

20% Email Support Services +1

10% Order Processing & Taking

Kavica Group SAS is a call center service. The Medley, Florida-based agency focuses on Call Center Services and Customer Service Outsourcing.
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Alliance Communications

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Orlando, FL

Services provided

30% Customer Service Outsourcing

48% Call Center Services

12% Sales Outsourcing +1

10% Back Office Outsourcing

Focus Areas

33% Chat Support Services

40% Order Processing & Taking

27% Phone Support Services

Established in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
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ComOps

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pembroke Pines, FL

Services provided

10% Customer Service Outsourcing

20% Business Consulting

20% Digital Strategy +6

10% Back Office Outsourcing

10% Call Center Services

10% Corporate Training & Coaching

10% HR Consulting

5% Email Marketing

5% SMS Marketing

Focus Areas

40% Chat Support Services

40% Email Support Services

20% Phone Support Services

Launched in 2021, ComOps, a small Digital Strategy company, is headquartered in Pembroke Pines, Florida. Their services include Digital Strategy and Business Consulting.
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S & E Group, LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Orange Park, FL

Services provided

45% Customer Service Outsourcing

40% Staffing

15% Call Center Services

Focus Areas

33% Chat Support Services

34% Phone Support Services

33% Email Support Services

In Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.
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Orange Park, FL

198 Arora Blvd., Apt. 607
Orange Park, FL 32073
2 - 5

8883928488

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Dash BPO Panamá

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Panama City, FL

Services provided

25% Customer Service Outsourcing

25% AI Consulting

25% Back Office Outsourcing +1

25% Call Center Services

Focus Areas

30% Chat Support Services

50% Phone Support Services

20% Email Support Services

Dash BPO Panamá is an answering service company. Launched in 2010, the agency is in Panama City, Florida. Their team specializes in Call Center Services and Back Office Outsourcing.
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Flexcenter LLC

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Homestead, FL

Services provided

20% Customer Service Outsourcing

35% Back Office Outsourcing

25% Sales Outsourcing +1

20% Staffing

Focus Areas

35% Chat Support Services

40% Email Support Services

15% Order Processing & Taking +1

10% Phone Support Services

Flexcenter LLC is a Homestead, Florida-based Back Office Outsourcing company. They offer Back Office Outsourcing and Sales Outsourcing.
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ThinkOwl

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Orlando, FL

Services provided

25% Customer Service Outsourcing

25% AI Consulting

25% AI Development +1

25% IT Managed Services

Focus Areas

50% Chat Support Services

50% Phone Support Services

IT managed services company ThinkOwl focuses on IT managed services and Artificial Intelligence. They are in Orlando, Florida and Pune, India.
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Volans Infomatics Pvt. Ltd.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Clearwater, FL

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

25% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Volans Infomatics Pvt. Ltd. Is a Noida, India-based call center. Their services include Call Center Services and Back Office Outsourcing.
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Clearwater, FL

1701 Drew Street
Clearwater, FL 33755
41 - 49

+1-800-363-8025

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Ecco Outsourcing Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Sunrise, FL

Services provided

50% Customer Service Outsourcing

50% Back Office Outsourcing

Focus Areas

50% Chat Support Services

50% Email Support Services

Back Office Outsourcing and Customer Service Outsourcing company Ecco Outsourcing Group is located in Sunrise, Florida. They specialize in Back Office Outsourcing and Customer Service Outsourcing.
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Rccess Technologies

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Gainesville, FL

Services provided

10% Customer Service Outsourcing

20% Accounting

20% Custom Software Development +4

20% Digital Strategy

10% Back Office Outsourcing

10% Call Center Services

10% Sales Outsourcing

Focus Areas

71% Chat Support Services

15% Phone Support Services

14% Order Processing & Taking

Rccess Technologies is a Gainesville, Florida-based Accounting company. Established in 2012, the team offers Accounting and Custom Software Development.
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Connectual Assistant

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Orlando, FL

Services provided

30% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% Sales Outsourcing

10% Corporate Travel Management

Focus Areas

15% Chat Support Services

35% Phone Support Services

25% Email Support Services +1

25% Order Processing & Taking

Customer Service Outsourcing company Connectual Assistant was founded in 2024. Headquartered in Orlando, Florida, the team offers Customer Service Outsourcing and Call Center Services.
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Etech

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

West Palm Beach, FL

Services provided

40% Customer Service Outsourcing

45% Call Center Services

15% Sales Outsourcing

Focus Areas

62% Chat Support Services

19% Order Processing & Taking

19% Phone Support Services

In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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West Palm Beach, FL

155 Blue Heron Blvd, Riviera Beach
West Palm Beach, FL 33404
301 - 400

561-841-0040

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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

40% Customer Service Outsourcing

40% Call Center Services

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

100% Chat Support Services

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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BOULOU BLUE

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Boca Raton, FL

Services provided

25% Customer Service Outsourcing

40% Call Center Services

25% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

BOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Miami, FL

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Focus Areas

10% Chat Support Services

70% Phone Support Services

15% Email Support Services +1

5% Order Processing & Taking

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Miami, FL

1111 Brickell Avenue
Miami, FL 33131
1001 - 2000

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