Top Call Center Services & Voice Services in Philadelphia
4 Leaders 15 Contenders
164 Companies
List of the Top Philadelphia Call Center Companies & Voice Services
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$10,000+Undisclosed50 - 249Philadelphia, PAServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 68 projectsSalesRoads is a company offering Outbound Call Center and Telemarketing Services, specializing in lead generation and appointment setting. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their efficient and organized project management. Clients appreciate SalesRoads' responsiveness and strategic approach, as 75% mention their adeptness in generating targeted leads and meeting sales goals. However, a few reviewers suggest improvement in onboarding processes.
Reviews mention Great team
SalesRoads has received overwhelmingly positive feedback regarding their team, with clients praising their professionalism and effectiveness. One client noted the team's fantastic communication and ability to meet deadlines, describing them as a 'well-oiled machine.' Another highlighted the impressive work ethic and dedication of the team, emphasizing their commitment to understanding client needs and continuously improving processes. Overall, clients view SalesRoads not merely as a vendor but as a strategic partner, reflecting a strong sentiment of trust and collaboration.-
Lead Generation for Manufacturing Company
5.0 Apr 21, 2021Overall, the team is great. They’re super responsive and are on top of everything.
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Market Research & Call Services for Software Company
5.0 Jan 14, 2020Making phone calls is really never a fun thing, but their team seems to really have fun with it. They bring a great attitude to the project and are always eager and excited about what they do.
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Industry Experience
SalesRoads has received positive feedback for its expertise in various industries, particularly in Information Technology, Media, Manufacturing, and Financial Services. Clients commend SalesRoads for its ability to generate qualified leads, improve sales pipelines, and enhance marketing outreach. The overall sentiment is highly favorable, with clients noting SalesRoads' responsiveness, strong project management, and data-driven approach. Organizations in need of lead generation and appointment setting can benefit significantly from SalesRoads' services across these sectors.
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Information technology Advertising & marketing Manufacturing Real estate Financial services Design Nonprofit Engineering Human Resources IT Services Business services Consumer Products Other Industry Education Retail Software Legal Healthcare MediaWas this helpful?
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Review Rating from Clients
4.8/5.0
Quality
4.8
Schedule
4.8
Cost
4.5
Willing to Refer
4.9
Local clients describe SalesRoads as highly professional, results-driven, and adaptable, with a strong track record of boosting sales, expanding brand reach, and maintaining high renewal and engagement rates in complex, multi-location initiatives.Read Local ReviewsWas this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Philadelphia, PAServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Exceptional performance
Hugo Inc. consistently receives exceptional feedback for their performance across multiple projects. Clients highlight their effective communication, timely execution, and adaptability as key strengths. One client noted, "Their proficiency in these areas elevated them from being just a service provider to a strategic partner." Another remarked on their remarkable customer support, stating Hugo's commitment significantly boosted satisfaction levels. Overall, clients express high satisfaction, emphasizing Hugo's role as a valuable and dependable partner in achieving project goals.-
Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023Our partnership with Hugo Outsourcing Company has sparked a remarkable transformation in our operations. We now update solution pages four times faster, ensuring clients access the latest information promptly. Additionally, our customer responses occur in under two hours, showcasing our commitment to swift and top-notch service. These achievements exemplify our dedication to innovation and exceptional customer experiences, setting new industry benchmarks.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm thrilled to share my experience working with Hugo that has truly transformed our customer support. Their expertise in accelerating response times and providing multilingual support has been nothing short of remarkable. They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Philadelphia, PAServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Philadelphia, PAServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
Reviews mention Great project management
six eleven global services received positive feedback for their exceptional project management capabilities. Clients noted their effective responsiveness to requests and timely delivery of services, which contributed to smooth business operations. One client emphasized the company's flexibility in adapting to changing operational needs, highlighting their clear communication and commitment to meeting requirements efficiently. Overall, the sentiment reflects strong satisfaction with the project management approach taken by six eleven global services.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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Back Office Outsourcing for BPO Company
4.5 Sep 28, 2026The service provider demonstrated effective project management by responding promptly to the company’s requests and providing the necessary outsourcing support as needed. Requested services and assigned items were delivered within the agreed timelines, and they remained responsive to changing requirements and operational needs. Overall, they were flexible and maintained clear communication throughout the engagement to ensure that the company’s requirements were addressed efficiently.
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1 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Sea Bright, NJ
Services provided
100% Call Center ServicesIn Sea Bright, New Jersey, 5-star telemarketing is a midsize call center company. The team focuses on Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Cherry Hill, NJ
Services provided
100% Call Center ServicesBluechip Call Center is a phone answering service. They provide Call Center Services and were launched in 2004. The agency is headquartered in Noida, India and Seattle, Washington.
Read moreSee All Locations (3)Cherry Hill, NJ
1101 N. Kings Highway Suite - 201,
Cherry Hill, NJ 080341.888.398.9437
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$1,000+$25 - $49 / hr10 - 49Maple Shade, NJ
Services provided
100% Call Center ServicesEstablished in 1964, Ansercomm is a small answering service company. Their services include Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Blue Bell, PA
Services provided
100% Call Center ServicesSee all 1 projectsLighthouse provides a full suite of hotline services at affordable prices and a dedicated, experienced staff that blends personal services with streamlined results.
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UndisclosedUndisclosed10 - 49Staten Island, NY
Services provided
100% Call Center ServicesAAA Answering Service is a call center service. Their small team is in Staten Island, New York. Their team provides Call Center Services.
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UndisclosedUndisclosed10 - 49Wilmington, DE
Services provided
50% Call Center Services40% Customer Service Outsourcing10% Sales OutsourcingAlpha Telemarketing, Inc., a call center service, was founded in 2005. The firm provides Call Center Services and Customer Service Outsourcing, and is small.
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$1,000+< $25 / hr10 - 49Wilmington, DE
Services provided
15% Call Center Services25% Customer Service Outsourcing20% Search Engine Optimization +3 services15% Pay Per Click15% Web Design10% Sales OutsourcingSee all 1 projectsDigital Minds BPO Services specializes in creating visually appealing, search engine optimized, and user-friendly websites, often using WordPress, with added features such as e-commerce capabilities and social media integration. The overall feedback highlights their strong project management skills, responsiveness, and ability to exceed client expectations, demonstrating a professional and proactive approach to their work.
See All Locations (2)Wilmington, DE
501 Silverside Road
Wilmington, DE 198093024769976
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UndisclosedUndisclosed2 - 9Basking Ridge, NJ
Services provided
30% Call Center Services70% Business ConsultingSmall Business Consulting company K C Consultants Group, LLC, is headquartered in Basking Ridge, New Jersey. Their services include Business Consulting and Call Center Services.
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$5,000+$100 - $149 / hr50 - 249Wayne, PA
Services provided
20% Call Center Services20% Content Marketing20% Market Research +2 services20% Marketing Strategy20% Social Media MarketingYesler, a midsize call center service, is based in Seattle, Washington and Wayne, Pennsylvania. Their services include Call Center Services and Content Marketing.
Read moreSee All Locations (5)Wayne, PA
724 Was Lancaster Ave
Wayne, PA 19087Was this helpful?
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UndisclosedUndisclosed2 - 9Reading, PA
Services provided
50% Search Engine Optimization25% Content Marketing25% Sales OutsourcingBuzFind is a small SEO agency in Reading, Pennsylvania. Their services include Search Engine Optimization and Content Marketing.
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UndisclosedUndisclosed2 - 9Wilmington, DE
Services provided
50% BI & Big Data Consulting & SI25% AI Development25% Sales OutsourcingHeadquartered in Wilmington, Delaware, SalesEngine, Inc is a data analytics company. Launched in 2016, the team focuses on BI & big data consulting & SI and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249Dover, DE
Services provided
20% Business Consulting20% Social Media Marketing15% BI & Big Data Consulting & SI +3 services15% Market Research15% Sales Outsourcing15% StaffingValueLinked, Corp. Is a social media marketing agency. They were established in 2012, and their services include Social Media Marketing and Business Consulting.
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UndisclosedUndisclosed2 - 9Frederica, DE
Services provided
20% Branding20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DesignSmall branding agency EP Assets Group, is located in Frederica, Delaware. The team focuses on Branding and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9South Brunswick Township, NJ
Services provided
10% API Development10% Content Marketing10% Email Marketing +7 services10% Marketing Strategy10% Mobile App Development10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentFreshLeads Technologies LLC, a Marketing Strategy company, was established in 2022. The company provides Marketing Strategy and Social Media Marketing, and is small.
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List of the Top 4 Philadelphia Call Center Companies & Voice Services
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$10,000+Undisclosed50 - 249Philadelphia, PA
Ability to deliver
38.2/40.018.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
Ability to deliver
22.3/40.016.4/20 Reviews1.3/10 Clients & Experience4.6/10 Market PresenceService focus
80% Call Center Services10% Sales Outsourcing10% Other -
$1,000+Undisclosed50 - 249Philadelphia, PA
Ability to deliver
29.3/40.019.2/20 Reviews4.7/10 Clients & Experience5.4/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$25 - $49 / hr10 - 49Norristown, PA
Ability to deliver
31.9/40.018.2/20 Reviews8.6/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
$5,000+Undisclosed10,000+Philadelphia, PA
Ability to deliver
7.9/40.00/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
33.3/40.016/20 Reviews8.5/10 Clients & Experience8.8/10 Market PresenceService focus
70% Call Center Services30% Other -
$1,000+< $25 / hr250 - 999Philadelphia, PA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
Undisclosed< $25 / hr1,000 - 9,999Bryn Mawr, PA
Ability to deliver
2.1/40.00/20 Reviews2.1/10 Clients & Experience0/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Eddington, PA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
Undisclosed$50 - $99 / hr10 - 49Wayne, PA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$5,000+< $25 / hr50 - 249Philadelphia, PA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
22% Call Center Services12% Sales Outsourcing66% Other -
UndisclosedUndisclosed10 - 49Wyndmoor, PA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+$25 - $49 / hr2 - 9Lansdowne, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+$25 - $49 / hr50 - 249Philadelphia, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed250 - 999Cherry Hill, NJ
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Abington, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
UndisclosedUndisclosed1,000 - 9,999Plymouth Meeting, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other
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