Top Call Center Services & Voice Services in Philadelphia
161 Companies
List of the Top Philadelphia Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Philadelphia, PAServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsSalesRoads is a call center service provider specializing in outbound call center and telemarketing services, emphasizing lead generation and sales growth. Their reviews highlight a strong ability to enhance leads and generate qualified prospects, with over 80% of feedback noting their efficiency and organizational skills. Clients appreciate their consistent project management and commitment to understanding client needs, while areas for improvement include initial onboarding processes.
Reviews mention Trustworthy
Clients express a strong sentiment of trustworthiness towards VSA, Inc., highlighting their commitment to achieving sales goals and their proactive approach in learning about client needs. One client noted that VSA, Inc. achieved a 100% close rate and appreciated their responsiveness and dedication. The ability to meet in person and the effective communication through weekly calls further reinforced this trust. Overall, clients feel confident in VSA, Inc.'s capabilities and consider them a valuable asset to their operations.-
Lead Generation for Nonprofit Corporation
5.0 Jun 10, 2019Their willingness to actually learn about the program is quite impressive. They want to know more than just our sales goal. It’s been helpful for them to understand the background of the CMS program and why exactly a clinician needs to sign up. They’re much more efficient at answering questions now rather than having to escalate the calls to me. I appreciate that they want to know why we do what we do. It takes a lot of stress off of my staff that we can trust VSA, Inc. to do more.
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Industry Experience
SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technologyWas this helpful?
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Review Rating from Clients
4.8/5.0
Quality
4.8
Schedule
4.8
Cost
4.5
Willing to Refer
4.9
Reviews from Philadelphia highlight SalesRoads' expertise in sales pipeline growth, outbound calling, and lead qualification for various industries. Clients commend their strategic approach, communication, and ability to deliver measurable results, including increased appointments and revenue, across projects of different scales and complexities.Read Local ReviewsWas this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Philadelphia, PAServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Accessible
The feedback regarding accessibility highlights Hugo's exceptional communication practices. Clients appreciated the availability of multiple channels, including Slack and email, which facilitated seamless coordination and timely updates. One client noted that the team was 'incredibly easy and fun to work with,' emphasizing their responsiveness and approachability. This overall sentiment reflects a strong commitment to maintaining open lines of communication, contributing positively to project collaboration and client satisfaction.-
Customer Support for IT Company
5.0 Aug 24, 2023Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Philadelphia, PAServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights Helpware CX's effectiveness in customer research and marketing, resulting in the acquisition of six new customers. Clients commend the team's impressive speed and efficient project management, facilitated through seamless communication. The positive sentiment is reinforced by a client's satisfaction with the value provided relative to cost, with no suggested areas for improvement. Overall, Helpware CX is viewed as a reliable partner for marketing initiatives.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Helpware's cost and value for money is overwhelmingly positive. Many clients highlighted that Helpware's pricing fits their budget while providing excellent service quality. For instance, one CEO noted that Helpware offered 'good value for cost,' and another emphasized that Helpware's 'affordable' services contributed significantly to their operational efficiency. Overall, clients appreciate the balance of competitive pricing and high-quality deliverables, reinforcing Helpware's reputation as a cost-effective partner.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Philadelphia, PAServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Reliable
Clients consistently express high satisfaction with Select VoiceCom's reliability. One client highlighted their exceptional project management, noting they 'always deliver on time and exceed our expectations.' Another emphasized their commitment, stating that the team goes 'above and beyond' in various aspects, including recruitment and training. Overall, the sentiment surrounding reliability is overwhelmingly positive, with no reported areas for improvement, showcasing their steadfast support even during challenging times.-
Back Office & Sales Outsourcing for Photography Studio
5.0 Feb 7, 2025SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
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$1,000+$25 - $49 / hr2 - 9Blue Bell, PA
Services provided
100% Call Center ServicesSee all 1 projectsLighthouse provides a full suite of hotline services at affordable prices and a dedicated, experienced staff that blends personal services with streamlined results.
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UndisclosedUndisclosed10 - 49Staten Island, NY
Services provided
100% Call Center ServicesAAA Answering Service is a call center service. Their small team is in Staten Island, New York. Their team provides Call Center Services.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Philadelphia, PAServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Exceptional results
Clients consistently report exceptional results from six eleven global services, particularly highlighting their ability to provide high-quality talent and responsive support. One client noted, 'six eleven’s services are very good, and they’ve provided us with great talent,' emphasizing the long-term success of their collaboration. Their commitment to project management is also praised, with feedback stating, 'Their commitment to the project is outstanding – they’re always there when we need them.' Overall, clients express a high level of satisfaction.-
BPO Services for Telecommuniactions & IT Services Company
4.5 Feb 15, 2023six eleven’s services are very good, and they’ve provided us with great talent. We’ve been working with them for around 10 years now, and some of the resources they originally provided us with are still working for us. These resources are now excellent managers, and they know our business and processes very well.
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1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Philadelphia, PAServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 66 projectsA-SALES AB is a company specializing in outbound lead generation and sales meeting facilitation, offering services such as telemarketing and customer support. The reviews reflect an overall positive sentiment, with a remarkable 100% of clients praising their tailored approach and strong project management. Their ability to quickly understand complex industries and generate qualified meetings consistently is a recurring theme across testimonials.
Reviews mention Collaborative
Clients consistently praised A-SALES AB for their collaborative approach, emphasizing a true partnership rather than a mere client-service relationship. Feedback highlighted regular progress meetings and proactive communication, ensuring alignment on objectives and quick responsiveness to needs. One client noted, 'It truly felt like a real collaboration,' while another highlighted their seamless integration with internal sales processes, enhancing overall effectiveness. Overall sentiment reflects strong satisfaction with the company's emphasis on collaboration and support.-
Sales Outsourcing & Lead Generation for Compliance Platform
5.0 Feb 25, 2025If any issues arise, they address them promptly and work collaboratively to resolve bottlenecks. A-SALES AB provides a dedicated point of contact for seamless communication. Their SDRs and sales teams integrate well with clients' internal sales processes, ensuring smooth handoffs of qualified leads. Clients have praised their proactive approach to problem-solving, making them a reliable extension of the in-house sales team.
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Lead Generation Services for Consulting Company
5.0 Mar 15, 2025We frequently met to review our progress and tackle any issues, ensuring we stayed focused on our objectives. Their team was always accessible. It truly felt like a real collaboration rather than just a client-service relationship.
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3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, clients have praised A-SALES AB for their effective appointment-setting services and lead generation capabilities. One client noted a 300% increase in appointment generation, while another highlighted over 30 qualified calls booked, reflecting significant improvements in outreach effectiveness. Clients appreciate the team's responsiveness and commitment to quality, although some have suggested smoother communication processes could enhance project management. Overall, sentiment remains highly positive, with no major areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.Was this helpful?
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UndisclosedUndisclosed10 - 49Wilmington, DE
Services provided
50% Call Center Services40% Customer Service Outsourcing10% Sales OutsourcingAlpha Telemarketing, Inc., a call center service, was founded in 2005. The firm provides Call Center Services and Customer Service Outsourcing, and is small.
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$1,000+< $25 / hr10 - 49Wilmington, DE
Services provided
15% Call Center Services25% Customer Service Outsourcing20% Search Engine Optimization +3 services15% Pay Per Click15% Web Design10% Sales OutsourcingSee all 1 projectsDigital Minds BPO Services specializes in creating visually appealing, search engine optimized, and user-friendly websites, often using WordPress, with added features such as e-commerce capabilities and social media integration. The overall feedback highlights their strong project management skills, responsiveness, and ability to exceed client expectations, demonstrating a professional and proactive approach to their work.
See All Locations (2)Wilmington, DE
501 Silverside Road
Wilmington, DE 198093024769976
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UndisclosedUndisclosed2 - 9Basking Ridge, NJ
Services provided
30% Call Center Services70% Business ConsultingSmall Business Consulting company K C Consultants Group, LLC, is headquartered in Basking Ridge, New Jersey. Their services include Business Consulting and Call Center Services.
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$5,000+$100 - $149 / hr50 - 249Wayne, PA
Services provided
20% Call Center Services20% Content Marketing20% Market Research +2 services20% Marketing Strategy20% Social Media MarketingYesler, a midsize call center service, is based in Seattle, Washington and Wayne, Pennsylvania. Their services include Call Center Services and Content Marketing.
Read moreSee All Locations (5)Wayne, PA
724 Was Lancaster Ave
Wayne, PA 19087Was this helpful?
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UndisclosedUndisclosed2 - 9Reading, PA
Services provided
50% Search Engine Optimization25% Content Marketing25% Sales OutsourcingBuzFind is a small SEO agency in Reading, Pennsylvania. Their services include Search Engine Optimization and Content Marketing.
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UndisclosedUndisclosed2 - 9Wilmington, DE
Services provided
50% BI & Big Data Consulting & SI25% AI Development25% Sales OutsourcingHeadquartered in Wilmington, Delaware, SalesEngine, Inc is a data analytics company. Launched in 2016, the team focuses on BI & big data consulting & SI and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249Dover, DE
Services provided
20% Business Consulting20% Social Media Marketing15% BI & Big Data Consulting & SI +3 services15% Market Research15% Sales Outsourcing15% StaffingValueLinked, Corp. Is a social media marketing agency. They were established in 2012, and their services include Social Media Marketing and Business Consulting.
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UndisclosedUndisclosed2 - 9Frederica, DE
Services provided
20% Branding20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DesignSmall branding agency EP Assets Group, is located in Frederica, Delaware. The team focuses on Branding and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9South Brunswick Township, NJ
Services provided
10% API Development10% Content Marketing10% Email Marketing +7 services10% Marketing Strategy10% Mobile App Development10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentFreshLeads Technologies LLC, a Marketing Strategy company, was established in 2022. The company provides Marketing Strategy and Social Media Marketing, and is small.
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Ability to Deliver considers three criteria:
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List of the Top 5 Philadelphia Call Center Companies & Voice Services
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$5,000+Undisclosed50 - 249Philadelphia, PA
Ability to deliver
37/40.017.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Philadelphia, PA
Ability to deliver
31.9/40.016.2/20 Reviews9.8/10 Clients & Experience6/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
Ability to deliver
22.3/40.016.4/20 Reviews1.3/10 Clients & Experience4.6/10 Market PresenceService focus
80% Call Center Services10% Sales Outsourcing10% Other -
$1,000+Undisclosed50 - 249Philadelphia, PA
Ability to deliver
28.7/40.019.2/20 Reviews4.7/10 Clients & Experience4.8/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$25 - $49 / hr10 - 49Norristown, PA
Ability to deliver
32.5/40.018.8/20 Reviews8.6/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
$5,000+Undisclosed10,000+Philadelphia, PA
Ability to deliver
7.9/40.00/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
30.7/40.015.6/20 Reviews8.5/10 Clients & Experience6.6/10 Market PresenceService focus
50% Call Center Services15% Sales Outsourcing35% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr250 - 999Philadelphia, PA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
35% Call Center Services65% Other -
Undisclosed< $25 / hr1,000 - 9,999Bryn Mawr, PA
Ability to deliver
2.1/40.00/20 Reviews2.1/10 Clients & Experience0/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Eddington, PA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
Undisclosed$50 - $99 / hr10 - 49Wayne, PA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$5,000+< $25 / hr50 - 249Philadelphia, PA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
22% Call Center Services12% Sales Outsourcing66% Other -
UndisclosedUndisclosed10 - 49Wyndmoor, PA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+$25 - $49 / hr2 - 9Lansdowne, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+$25 - $49 / hr50 - 249Philadelphia, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed250 - 999Cherry Hill, NJ
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Abington, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
UndisclosedUndisclosed1,000 - 9,999Plymouth Meeting, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other
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