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SalesRoads is a telemarketing services company specializing in outbound call center and customer support services. The firm receives overwhelmingly positive feedback, with a notable emphasis on their effective lead generation and consistent execution, as cited by nearly all reviewers. Their project management and ability to integrate seamlessly into clients' operations are highly praised, although initial onboarding could be improved.
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Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
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Martal Group is a lead generation and sales engagement company known for their multi-channel approach, including email, phone, and LinkedIn outreach. Reviews reflect a mixed yet predominantly positive perception, with 71% of feedback highlighting effective lead generation and consistent communication. They impress clients with their adaptability and strategic input, though some reviews mention areas for improvement in empathy and industry-specific understanding.
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Helpware is a provider of comprehensive Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Customer Care Services. The reviews reflect a strong client satisfaction rate, highlighting Helpware's adaptability, professionalism, and seamless integration with client teams. Approximately 90% of feedback emphasizes impressive scalability and proactive management, with no significant areas for improvement mentioned.
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UAM specializes in Customer Support Services, offering bilingual Contact Center Services such as inbound and outbound call handling. Their reviews reflect a high level of customer satisfaction, with clients consistently praising their communication skills and the quality of their staff. Approximately 90% of reviewers highlight their effective problem-solving and project management capabilities, contributing to notable business growth and efficiency improvements.
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SalesRoads is a telemarketing services company specializing in outbound call center and customer support services. The firm receives overwhelmingly positive feedback, with a notable emphasis on their effective lead generation and consistent execution, as cited by nearly all reviewers. Their project management and ability to integrate seamlessly into clients' operations are highly praised, although initial onboarding could be improved.
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Select VoiceCom is a versatile provider of Call Center Services, specializing in Customer Support and Telemarketing. They consistently receive positive feedback, with customers noting their excellent project management and alignment with company values. Notably, 75% of reviewers praised their cultural fit and communication, and clients have seen improvements such as a 35% increase in customer satisfaction scores.
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Hit Rate Solutions is a company specializing in Contact Center Services, offering a range of services including Inbound and Outbound Call Center, Customer Support, and Telemarketing Services. Reviews reveal a strong emphasis on professionalism, with 100% of reviewers highlighting timely delivery and effective communication. Clients commend the company for its excellent value for cost, with many praising their responsiveness and ability to tailor services to specific needs.
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HelpSquad specializes in Contact Center Services, providing comprehensive customer support, including inbound call handling, telephonic support, and customer care services. With a focus on responsiveness and tailored solutions, 100% of reviewers commend their professionalism and adaptability. Clients appreciate their ability to manage tasks efficiently, leading to enhanced productivity, increased leads, and customer satisfaction.
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PATLive is a Customer Support Services company specializing in 24/7 Inbound Call Center services, offering telephonic support and call handling for various businesses. The overarching theme across reviews is positive, with 100% of clients appreciating their professional and efficient service, which significantly reduces workload and enhances customer interaction. Customers value PATLive's reliability and the quality of their customer service, though some mention the cost as a factor to consider.
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Answering Service Care is a provider of Contact Center Services, including Inbound Call Center and Customer Support Services. Their reviews highlight their prompt and professional call handling, with over 80% of clients emphasizing the effectiveness of their 24/7 live agent support. Bilingual services and competitive pricing are frequently noted advantages, although some feedback suggests occasional delays in response times and minor communication issues.
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AnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
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Sunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.
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Perfect Data Entry, a company offering comprehensive back office services, is praised for significantly improving efficiency, with clients reporting smoother workflows and increased production. Positive feedback is consistent, with no reviewers identifying areas for improvement. Approximately 25% of clients' internal tasks are streamlined, contributing to enhanced organizational efficiency and cost savings.
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SureCall is a comprehensive contact center service provider specializing in customer support services, inbound and outbound call handling, and telephonic support. Across their reviews, SureCall is praised for their exceptional project management skills, responsiveness, and flexibility, with over 80% of users highlighting their efficient communication and quick response times. Their ability to customize solutions to meet specific client needs is frequently noted as a key strength.
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Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
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Belkins is a lead generation and Contact Center Services company that excels in outbound email and telephonic support. With a strong emphasis on personalized outreach and appointment setting, their work consistently garners positive feedback, with over 90% of reviews highlighting their efficiency and proactive communication. Clients frequently commend their ability to foresee challenges and adapt strategies for improved results, offering great value for cost.
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In Fort Myers, Florida, Intercept of Florida is a call center. They provide Call Center Services and Customer Service Outsourcing and were founded in 1990.
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Customer Service Outsourcing company Skillgo was launched in 2023. The agency offers Customer Service Outsourcing and Sales Outsourcing, and is small.
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TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
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Corporate Shields is an IT managed services company. Their small team is based in Winter Garden, Florida. Their services include IT managed services and Application Management & Support.
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Telephone answering service Account Management Systems is in Bayonet Point, Florida. Founded in 1999, the team specializes in Call Center Services.
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Prediq is a social media marketing company. They are based in Boca Raton, Florida. Their team provides Social Media Marketing and Content Marketing.
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Ocean Clicks Outsourcing Pvt Ltd is a small answering service. Founded in 2013, the team specializes in Call Center Services and Back Office Outsourcing.
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Established in 2011, Shorr Solutions is a Business Consulting company. Their services include Business Consulting and Corporate Training & Coaching.
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BBEX Marketing is a small Boca Raton, Florida-based social media marketing agency. Their services include Social Media Marketing and Content Marketing.
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Bilingual LS is an answering service. The Miami, Florida-based company was launched in 2010. Their team offers Call Center Services and Translation.
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![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
