Top Call Center Services & Voice Services in Idaho
1 Leaders 9 Contenders
10 Companies
List of the Top Idaho Call Center Companies & Voice Services
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$50,000+Undisclosed1,000 - 9,999Serves IdahoServices provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 8 projectsROI CX Solutions is a company specializing in Contact Center Services, including Inbound and Outbound Call Handling, Customer Care, and Telephonic Support. Reviews indicate a high level of customer satisfaction, with notable praise for their excellent customer service and adaptability. Approximately 80% of reviewers highlight their professionalism and efficiency in managing call center operations, while 100% report positive experiences with their flexible and responsive service.
Reviews mention Accommodating
ROI CX Solutions has received positive feedback regarding their accommodating nature, particularly in adapting to unique client needs and providing flexible solutions. Clients noted their strong communication and ability to adjust to various challenges, which significantly enhanced the user experience. One client specifically highlighted their seamless adaptation to technical requirements and proactive collaboration. However, some clients suggested improvements in anticipating training needs and conducting earlier check-ins to further streamline processes. Overall, the sentiment reflects satisfaction with ROI CX Solutions' responsiveness and adaptability.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges.
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1 of 3 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
ROI CX Solutions has received positive feedback over the last six months, particularly for their excellent customer service and responsiveness. Clients noted that the team consistently met project benchmarks and effectively scaled their staffing based on demand. One client highlighted their ability to book over 500 qualified meetings, while another praised the team's innovative solutions and commitment to quality. However, there were occasional concerns about the initial onboarding team's expertise, which was mitigated by the performance of subsequent teams.Was this helpful?
2 of 5 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read moreWas this helpful?
Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Education, Medical, Retail, and Hospitality. Clients highlighted their expertise in customer service, operational support, and lead management. The overall sentiment is favorable, with notable strengths in communication, response times, and flexibility. In the Education and Medical sectors, they excelled in patient and student engagement, while in Retail and Hospitality, their operational support improved efficiency and customer satisfaction. ROI CX Solutions is well-suited for businesses seeking enhanced customer interactions and operational improvements.
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Other industries Education Advertising & marketing Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves IdahoServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Proactive
Hugo Inc. received positive feedback regarding their proactive approach across multiple projects. Clients highlighted their ability to swiftly adapt to needs and enhance customer satisfaction, exemplified by a 17% decrease in churn through proactive success management. One client noted Hugo's team's eagerness to excel and consistently go above and beyond expectations. Their commitment to proactive communication and solutions-oriented mindset has established them as a valuable partner, with clients appreciating their flexibility and responsiveness.-
Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves IdahoServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Customized support
Clients have expressed high satisfaction with Helpware's customized support, highlighting their willingness to tailor solutions to specific needs. One client noted, 'They are willing to customize our needs,' emphasizing the company's adaptability and commitment to client satisfaction. Overall sentiment is positive, with clients appreciating the alignment of Helpware's values and their effective project management, which consistently meets expectations.-
Customer Support for Clothing Company
5.0 Dec 8, 2023What did you find most impressive or unique about this company? They are willing to customize our needs.
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Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves IdahoServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectsSixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.
1 of 3 reviews are 5 stars2 new reviews for Call Center Services servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
SixEleven Global Services and Solutions, Inc. has received positive feedback in recent reviews, highlighting their effective project management and responsiveness to client needs. Clients praised the company's ability to deliver timely and flexible outsourcing support, contributing to smooth business operations. Specific commendations included their adaptability to changing requirements and the quality of their recruitment and onboarding processes. Overall sentiment reflects satisfaction, with no significant areas for improvement noted by clients.Was this helpful?
1 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Rigby, ID
Services provided
20% Call Center Services60% Back Office Outsourcing10% Recruitment Process Outsourcing +1 service10% TranscriptionSee all 2 projectsPrimary BPO is a company specializing in Contact Center Services and Customer Support Services, offering solutions such as inbound and outbound call handling, billing, and telephonic support. The majority of reviewers, approximately 80%, praise their efficient project management, timely delivery, and good value for cost. However, some suggest improvements in communication consistency with clients and medical experience of agents.
Reviews mention Understands their clients' needs
Client feedback indicates that Primary BPO effectively understands and responds to their needs, as demonstrated by timely deliveries and professional communication. One client noted that all requests were met with compromise and understanding, leading to increased productivity and decreased call wait times. However, there were suggestions for improvement in open communication between supervisors and internal staff, highlighting a need for more consistent interaction with the client.-
Call Center Services for Ophthalmic Medical Practice
3.0 May 21, 2024Responses to any request or need has been met with compromise, understanding, and professionalism. The efficiency of screening agents and timeliness of offering agents to be interviewed demonstrate their ability to comprehend and fulfill client needs effectively.
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0 of 2 Call Center Services reviews are 5 starsUnknown avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Scribe & Customer Support Services for Ophthalmology Center
4.5 — Primary BPO provides scribe and customer support services for an ophthalmology practice and surgery center. They schedule patients and handle authorizations, billing, coding, and marketing Read moreWas this helpful?
Industry Experience
Primary BPO has demonstrated expertise particularly within the medical industry, specifically ophthalmology practices. Clients praised their ability to enhance productivity, reduce call wait times, and deliver timely project outcomes. Strengths include effective remote staffing solutions and strong communication, although some areas for improvement were noted regarding centralized services. Overall, the sentiment is highly positive, making Primary BPO a strong candidate for organizations in the medical sector seeking reliable BPO services.
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MedicalWas this helpful?
See All Locations (2)Rigby, ID
164 North 4055 East
Rigby, ID 834421
2082010000
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$1,000+< $25 / hr10 - 49Garden City, ID
Services provided
100% Sales OutsourcingB2B Tech Intent is a Sales Outsourcing company. Their small team is in Garden City, Idaho. Their services include Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Boise, ID
Services provided
100% Call Center ServicesCall center Digline, Inc. Specializes in Call Center Services. They are located in Boise, Idaho.
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$1,000+$100 - $149 / hr2 - 9Nampa, ID
Services provided
40% Social Media Marketing30% Sales Outsourcing20% Marketing Strategy +1 service10% Demand Generation MarketingLinkability.us is a social media marketing firm launched in 2018. The small team provides Social Media Marketing and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Blackfoot, ID
Services provided
20% Call Center Services20% Business Consulting20% Digital Strategy +2 services20% IT Managed Services20% StaffingLaunched in 2014, My Virtual Talent is a Digital Strategy company. Their team offers Digital Strategy and IT managed services.
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Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Services provided
10% Call Center Services60% Customer Service Outsourcing10% Application Testing +2 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)See all 6 projectsPartnerHero is a distinguished provider of Contact Center Services, specializing in both inbound and outbound call handling alongside comprehensive customer support services. With 100% positive feedback, clients commend their remarkable efficiency, exceptional project management, and ability to scale operations rapidly. Approximately 50% of reviewers highlight their outstanding multilingual support capabilities and seamless integration into existing systems.
Reviews mention Experienced
PartnerHero has received overwhelmingly positive feedback for their experienced approach to outsourcing, particularly in handling large-scale projects with specialized language requirements. A client noted their impressive ability to onboard over 90 agents swiftly and praised their responsiveness and organizational skills. The collaboration has resulted in successful support for over 1.2 million applications in multiple languages within a short timeframe. Clients express high satisfaction with PartnerHero's professionalism and capability, indicating a strong alignment with their business values.-
BPO Service for Social Impact FinTech Platform
5.0 Feb 23, 2023All in all, PatnerHero has a great experience with cloud services; they’re professionals. They’re able to quickly onboard resources. For example, we ended up going over 90 agents in just a matter of weeks. PartnerHero sourced, trained, and onboarded all those people into our program; it was absolutely amazing.
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2 of 2 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Smart Home IoT Tech Company
5.0 — A smart home IoT technology company outsourced their call center services to PartnerHero. The team is tasked with training employees, providing internal support, and supporting customers online and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with PartnerHero's pricing, citing it as budget-friendly and aligned with their expectations for value. For instance, one client from GXVE Beauty highlighted the 'good value for cost,' while another noted that PartnerHero's 'diligence about being on budget' contributed to their positive experience. Overall, the sentiment indicates that clients find PartnerHero to offer high-quality services at competitive rates, making them a valuable partner.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Meridian, ID
Services provided
12% Call Center Services50% Back Office Outsourcing25% Customer Service Outsourcing +1 service13% Sales OutsourcingImagenet LLC is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing and is located in Tampa, Florida and Lake Forest, California.
Read moreSee All Locations (5)Meridian, ID
690 S. Industry Way
Meridian, ID 836421001 - 2000
(877) 272-0705
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UndisclosedUndisclosed250 - 999Idaho Falls, ID
Services provided
50% Call Center Services50% Customer Service OutsourcingLocated in Idaho Falls, Idaho, Channel Blend LLC is a telephone answering service and Customer Service Outsourcing company. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Meridian, ID
Services provided
30% Business Consulting20% Financial Consulting20% IT Strategy Consulting +2 services20% Sales Outsourcing10% Commercial FinancingPerlinski & Company is a Business Consulting company established in 1989. The team focuses on Business Consulting and IT strategy consulting and is based in Meridian, Idaho.
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$10,000+Undisclosed1,000 - 9,999Boise, ID
Services provided
30% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +1 service10% Sales OutsourcingWorld Connection is a Boise, Idaho-based Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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List of the Top 1 Idaho Call Center Companies & Voice Services
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$1,000+< $25 / hr50 - 249Rigby, ID
Ability to deliver
15.6/40.012.6/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr10 - 49Garden City, ID
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Sales Outsourcing -
UndisclosedUndisclosed50 - 249Boise, ID
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+$100 - $149 / hr2 - 9Nampa, ID
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+$25 - $49 / hr10 - 49Blackfoot, ID
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services80% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
31.9/40.015.8/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed1,000 - 9,999Meridian, ID
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
12% Call Center Services13% Sales Outsourcing75% Other -
UndisclosedUndisclosed250 - 999Idaho Falls, ID
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed2 - 9Meridian, ID
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$10,000+Undisclosed1,000 - 9,999Boise, ID
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other
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