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Top Call Center Services & Voice Services in Tacoma

Ratings Updated: March 16, 2026

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Featured

What are Featured Providers?
SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Tacoma, United States

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

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Reviews mention Puts the customer first
The reviews reflect a strong sentiment towards SalesRoads' commitment to putting customers first. Clients noted their hands-on approach, with one CEO highlighting a strategic lunch discussion with the president to align on business goals. Another VP praised their responsiveness and dedication to understanding client needs, stating, 'They really care about driving results.' Overall, clients feel that SalesRoads genuinely prioritizes their interests and works diligently to achieve shared objectives.

Sales Outsourcing for FinTech Company

5.0 May 1, 2024

The Project Management Team was very responsive, even had a high level of involvement from the owner. What is unique about Salesroads is their commitment to deeply understanding our success metrics and focus on delivering ROI / Performance.
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Sales Outsourcing Services for Investment Management Company

5.0 Oct 31, 2023

SalesRoads has an amazing hands-on approach to building a strategic program. We discussed my current sales methodology, what was working and not working, and what I needed to do to hit my aggressive sales targets. Since then, he has also been very responsive to my needs, discussing the strategy and any new initiatives that might redefine that strategy.
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Sales Outsourcing for SaaS Provider

5.0 Oct 17, 2023

SalesRoads has an amazing project management program. They are very responsive and work to continually iterate so that they can help you exceed your sales goals. They operate as part of your organization from both a strategy and execution standpoint, and you can tell they really care about driving results for their clients.
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Lead Generation for Data Backup Company

5.0 Oct 24, 2018

They were completely accessible and always available. They kept me updated, and we had weekly conference calls to track progress. They were passionate about their job and wanted to help our business grow.
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Prospecting for IT Consulting Firm

5.0 Aug 9, 2019

I respect how much their reps care about their work; it’s not just about making the most money to them. A couple of months ago, we hit a lull in meetings, so I told my point of contact that I needed to bring in another company. They said that they only wanted what was best for my business and were completely honest about it all.
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Industry Experience

SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

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United States (61) Canada (2) Austria (1) Spain (1)

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Unknown avg. project cost for Call Center Services services in Tacoma

Call Center Services project highlight

Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read more
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Tacoma, United States

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Efficient
Client feedback highlights Hugo's remarkable efficiency in managing communications and scaling operations. For instance, one client noted their ability to reduce partner integration time from three weeks to one, while another emphasized the swift ramp-up of their call center team. Clients consistently praised Hugo's project management, with regular updates and transparent reporting enhancing decision-making. Overall, the sentiment is overwhelmingly positive, with clients appreciating Hugo's adaptability and seamless integration into their operations.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Tacoma, United States

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Great project management
Clients consistently commend Helpware for their exceptional project management capabilities. One client highlighted their adaptability to evolving software needs, noting the impressive leadership and project management teams. Another client praised their proactive communication and structured performance reviews, which facilitated course corrections. Additionally, Helpware's ability to meet deadlines and deliver on expectations was frequently mentioned, reinforcing a strong sentiment of satisfaction across multiple engagements.

Customer Support Services for Grocery Delivery Company

5.0 May 1, 2023

On point and timely. Near seamless. The leadership team has taken our current processes, learned them quickly, and trained the new teammates. Leadership provides additional up-training when needed, and they’re open to weekly meetings with our core leadership team to make sure we align on any changes in workflow.
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Video Labeling For IoT Company

5.0 Oct 3, 2022

Helpware excels at project management. We use Lucid for project management. Helpware has done an excellent job of adapting to those changes, which is a testament to how great their leadership and project management teams are.
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BPO for Meditation App Business

5.0 Nov 9, 2020

Their project management is excellent. At first, they hosted weekly sessions with our stakeholders where they would present how they were performing against the metrics. We did that for about six months, and they now present a biweekly review. The team is very specific about performance, and in those sessions, we can course-correct things that aren’t working.
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Social Media Management for Author

5.0 Feb 26, 2019

They have the best project management of any team I’ve ever worked with. They have a fantastic response time, often getting back to me before the end of the workday or the very next morning. We have regular meetings, often over video conference.
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Project & Customer Support for MSP Company

5.0 Sep 28, 2018

The project manager did a great job and was very outgoing. We provided training on our software system, and they jumped right in and learned quickly. Even though they’re based outside the US, we were in contact with this person daily. They logged their tickets, their time, and what they were working on. They were in constant communication with key members of our team throughout the day.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Tacoma, United States

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Timely
Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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Imagenet LLC

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Kent, WA

Services provided

12% Call Center Services

50% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

13% Sales Outsourcing

Imagenet LLC is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing and is located in Tampa, Florida and Lake Forest, California.
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Pro Call Center Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fife, WA

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Pro Call Center Inc is a Fife, Washington-based answering service. They specialize in Call Center Services and Customer Service Outsourcing.
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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Tacoma, United States

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, highlighting their exceptional communication and responsiveness. A client noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. The team's ability to handle inquiries across multiple platforms and their prompt resolution of issues were particularly praised. Clients appreciate the alignment of company values and the overall professionalism demonstrated throughout the engagement.
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8 of 8 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Tacoma, United States

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Tacoma, United States

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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12 of 13 reviews are 5 stars

9 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 13 times in the past 6 months
Recent reviews of A-SALES AB highlight a mix of positive and negative client experiences. Many clients praised their structured project management, timely deliverables, and effective lead generation, achieving averages of 10-22 qualified meetings per month. Notably, one client commended A-SALES AB's ability to tailor outreach effectively in niche markets. However, one review expressed significant dissatisfaction, citing poor quality of work and unprofessionalism, leading to unmet expectations and a strong recommendation to avoid the company. Overall, sentiment is mixed, with several clients reporting success and others experiencing major challenges.
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16 of 16 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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Cascade Answering Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Puyallup, WA

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Cascade Answering Solutions is an answering service. Their small team is in Puyallup, Washington and offers Call Center Services and Customer Service Outsourcing. The agency was launched in 2015.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Federal Way, WA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Central Locksmith Store, a Business Consulting company, is based in Federal Way, Washington. Their services include Business Consulting and Back Office Outsourcing.
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Social Bloom

4.8 57 reviews

$1,000+

$50 - $99 / hr

10 - 49

Olympia, WA

Services provided

10% Call Center Services

70% Sales Outsourcing

20% Email Marketing

Social Bloom is a contact center services company specializing in outbound call center, telemarketing services, and customer support services. The company has received strong positive feedback, with 100% of reviewers praising their responsiveness, communication, and ability to adapt strategies to client needs, resulting in substantial improvements in lead volume and conversion rates. Reviewers emphasized their effective project management and partnership approach.

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1 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent client feedback on Social Bloom reveals a mixed sentiment. While one client praised their structured project management and tailored messaging in the rail industry, another expressed frustration over poor lead quality and ineffective communication, resulting in a severed relationship. Clients noted the value of a money-back guarantee, but concerns about transparency and dashboard usability were highlighted. Overall, experiences vary significantly, suggesting potential clients should proceed with caution.
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2 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Autonomous Vehicle Technology Co
5.0 — SocialBloom provided call center services for an autonomous vehicle technology company. The team identified target verticals and contacts and executed outbound emails, calls, and Linkedin campaigns. Read more
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Industry Experience

Social Bloom has demonstrated expertise primarily in the Advertising & Marketing industry, with notable success in lead generation across various sectors, including technology, finance, and real estate. Overall sentiment indicates a mix of satisfaction and frustration; while some clients appreciate the tailored outreach and effective communication strategies, others highlight challenges with lead quality and project management. Providers in technology, B2B services, and finance have shown a strong fit, benefiting from Social Bloom's adaptability and client-centric approach.
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Software Social Networking Financial services Gaming Healthcare Business services IT Services Automotive Human Resources Real estate Transportation Telecommunications Motion Pictures & Film Arts, entertainment & music Consulting Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (17) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback on Social Bloom reflects a mixed sentiment regarding cost and value for money. While some clients praised their competitive pricing and perceived value, as noted by one client who appreciated the 'good value for cost,' others expressed frustration over inadequate lead quality, leading to a feeling of poor return on investment. For instance, a client had to request a refund due to unmet expectations. Overall, while some engagements yielded positive outcomes, others resulted in disappointment regarding the promised deliverables and effectiveness.
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Sound Telecom

4.2 19 reviews

Undisclosed

Undisclosed

10 - 49

Seattle, WA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Sound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns.

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Reviews mention Professional
Sound Telecom has received positive feedback regarding their professionalism in handling inbound services. Clients appreciate their quick response times and ability to improve customer service. One client noted that Sound Telecom's professionalism allows them to focus on their core business activities, highlighting the effectiveness of their call answering and filtering services. Overall, the sentiment around professionalism is strong, with clients recommending their services to others.

Answering Services for Education Service

5.0 Aug 12, 2017

The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is a noted strength of the service provider. We began using them in May 2014 and still do.
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Industry Experience

Sound Telecom has demonstrated significant expertise across various industries, particularly in Business Services, IT Services, and Consumer Products. Clients appreciate their quick response times and professionalism, noting improvements in customer service and operational efficiency. Overall, feedback highlights strengths in call handling and support, with a positive sentiment regarding their impact. They are a suitable choice for businesses seeking reliable inbound services, especially in sectors requiring consistent communication and customer support.
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Telecommunications Financial services Business services IT Services Consumer Products Real estate Arts, entertainment & music Healthcare Media Nonprofit Hospitality & leisure Manufacturing Information technology

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Average Project Cost Breakdown

Less than $10,000 (12) $10,000 to $49,000 (6)

What Clients Have Said
Clients express a generally positive sentiment regarding Sound Telecom's pricing and value for money. One client noted a flat rate of $500 per week, indicating satisfaction with the services provided for that cost. Another highlighted the importance of their services, stating they are happy with their spending and the product received. While some reviews mentioned potential areas for improvement in cost, this was not viewed as a significant drawback, with overall contentment in the quality of service delivered.
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Bellmedex

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

Renton, WA

Services provided

20% Call Center Services

50% Customer Service Outsourcing

30% Back Office Outsourcing

Bellmedex is a Customer Service Outsourcing company established in 2013. The large team provides Customer Service Outsourcing and Back Office Outsourcing.
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Featured

What are Featured Providers?
Assistring LLC

5.0 15 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Tacoma, United States

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

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Reviews mention Proactive
Clients have consistently praised Assistring LLC for their proactive approach in addressing challenges. For instance, during a spike in call volume due to service outages, the team responded swiftly by allocating additional resources, ensuring service quality was maintained. This commitment to understanding client needs and adapting strategies in real-time has notably enhanced customer satisfaction and loyalty. Overall, the sentiment reflects a strong appreciation for their proactive management and problem-solving capabilities.

Call Center Services for Utility Company

5.0 Oct 23, 2024

Assistring LLC project management skill was highly effective. We established regular communication through daily check-ins and progress reports, allowing us to quickly adapt our strategies based on real-time feedback. This collaboration fostered a productive environment where both teams could align on goals and address any challenges promptly.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Assistring LLC for their operational excellence and effective multichannel support. A notable review highlighted their ability to handle tens of thousands of inbound calls monthly while improving sales performance compared to previous vendors. Clients appreciate their flexibility, consistent performance, and alignment with company values. Overall, sentiment is highly positive, with emphasis on their reliability as a strategic partner and effective process optimization.
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Industry Experience

Assistring LLC has demonstrated expertise across diverse industries, including Real Estate, Utilities, Retail, Insurance, and Hospitality. Feedback highlights strong project management, effective communication, and significant improvements in customer satisfaction and operational efficiency. Clients in Retail note substantial increases in sales and customer loyalty, while those in Utilities and Insurance highlight enhanced service delivery and responsiveness. Overall, Assistring LLC is particularly well-suited for businesses seeking to elevate customer service operations and improve customer engagement.
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Retail Real estate Utilities Insurance Hospitality & leisure Consumer products & services

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United States (6) England (4) Poland (1)

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3rdPlus

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Vashon, WA

Services provided

20% Branding

20% Content Marketing

20% Public Relations +2 services

20% Sales Outsourcing

20% Social Media Marketing

3rdPlus is a Vashon, Washington-based branding firm. The team provides Branding and Public Relations.
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Encore Focus

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Bellevue, WA

Services provided

40% Sales Outsourcing

30% IT Managed Services

30% IT Strategy Consulting

Encore Focus is a small Sales Outsourcing company. Launched in 2005, the team specializes in Sales Outsourcing and IT strategy consulting.
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Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kent, WA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Estate Locksmith Store is a Business Consulting company. The Kent, Washington-based firm focuses on Business Consulting and Back Office Outsourcing.
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Business Computer Technicians

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tukwila, WA

Services provided

10% Call Center Services

50% IT Managed Services

20% Cybersecurity +1 service

20% IT Strategy Consulting

Business Computer Technicians is an IT managed services company. They are in Tukwila, Washington and have small team. Their team offers IT managed services and IT strategy consulting.
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Direct Interactions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Seattle, WA

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Direct Interactions is a call center company in Seattle, Washington. Their services include Call Center Services and Customer Service Outsourcing.
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Lock & Key Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Seattle, WA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock & Key Shop is a Business Consulting company. Located in Seattle, Washington, the agency was established in 1995. Their team specializes in Business Consulting and Back Office Outsourcing.
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Super Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Issaquah, WA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Super Locksmith Services is a Business Consulting company. They are based in Issaquah, Washington. Their team specializes in Business Consulting and Back Office Outsourcing.
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All Day Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bellevue, WA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 1997, All Day Locksmith Service is a small Business Consulting company in Bellevue, Washington. Their team specializes in Business Consulting and Back Office Outsourcing.
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Bluechip Call Center

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Seattle, WA

Services provided

100% Call Center Services

Bluechip Call Center is a phone answering service. They provide Call Center Services and were launched in 2004. The agency is headquartered in Noida, India and Seattle, Washington.
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Pipeline CRM

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Seattle, WA

Services provided

80% CRM Consulting and SI

20% Sales Outsourcing

Pipeline CRM is a CRM consulting and SI company. The agency is in Seattle, Washington. Their team offers CRM consulting and SI and Sales Outsourcing.
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Devilize

5.0 2 reviews

$1,000+

$25 - $49 / hr

10 - 49

Bellevue, WA

Services provided

20% E-Commerce Development

20% Graphic Design

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Web Development

Devilize is an employee-success-oriented company that initiates programs that help both parties grow. We believe in modern systems that support practices like Agile and Lean, with a strong focus on
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Yesler

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Seattle, WA

Services provided

20% Call Center Services

20% Content Marketing

20% Market Research +2 services

20% Marketing Strategy

20% Social Media Marketing

Yesler, a midsize call center service, is based in Seattle, Washington and Wayne, Pennsylvania. Their services include Call Center Services and Content Marketing.
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TaskHive LLC

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Olympia, WA

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

TaskHive LLC is a social media marketing firm. The company is headquartered in Olympia, Washington. Their team specializes in Social Media Marketing and Search Engine Optimization.
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Gallery Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Mountlake Terrace, WA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Located in Mountlake Terrace, Washington, Gallery Locksmith Store is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Capitol Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Edmonds, WA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Launched in 1977, Capitol Locksmith Service, a small Business Consulting company, is based in Edmonds, Washington. Their team specializes in Business Consulting and Back Office Outsourcing.
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Wimmer Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Seattle, WA

Services provided

10% AI Development

10% Application Management & Support

10% Business Consulting +7 services

10% CRM Consulting and SI

10% Corporate Training & Coaching

10% Custom Software Development

10% HR Consulting

10% IT Managed Services

10% IT Strategy Consulting

10% Sales Outsourcing

Launched in 2002, Wimmer Solutions is a software development company. The firm offers Custom Software Development and IT strategy consulting.
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Knack Collective

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Seattle, WA

Services provided

20% CRM Consulting and SI

20% Content Marketing

20% Content Writing Services +2 services

20% Marketing Strategy

20% Sales Outsourcing

Knack Collective is a Marketing Strategy company. Launched in 2018, the company specializes in Marketing Strategy and Content Marketing.
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Kitterman Marketing

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Seattle, WA

Services provided

25% Call Center Services

25% Content Marketing

25% Market Research +1 service

25% Marketing Strategy

Kitterman Marketing, a phone answering service, was founded in 2001. The team provides Call Center Services and Content Marketing.
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SPARKVertical, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Seattle, WA

Services provided

15% Sales Outsourcing

15% Search Engine Optimization

10% Business Consulting +6 services

10% Conversion Optimization

10% Graphic Design

10% Media Planning & Buying

10% Public Relations

10% Social Media Marketing

10% Video Production

SPARKVertical, LLC, a small SEO agency, is in Seattle, Washington. Their services include Search Engine Optimization and Sales Outsourcing.
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Sell in Seattle

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Monroe, WA

Services provided

15% Search Engine Optimization

15% Web Development

10% Conversion Optimization +6 services

10% Digital Strategy

10% E-Commerce Development

10% Ecommerce Marketing

10% Mobile App Development

10% Sales Outsourcing

10% Social Media Marketing

Sell in Seattle is a SEO agency. The firm is based in Monroe, Washington. Their team focuses on Search Engine Optimization and Web Development.
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Ratynski Digital

5.0 2 reviews

$1,000+

$150 - $199 / hr

2 - 9

Marysville, WA

Services provided

15% Custom Software Development

15% Sales Outsourcing

15% Search Engine Optimization +5 services

15% Web Design

10% Content Marketing

10% Mobile App Development

10% Pay Per Click

10% Social Media Marketing

Ratynski Digital is a digital marketing agency specializing in web development and search engine optimization (SEO) services. The overall feedback from clients is overwhelmingly positive, with 100% of reviewers praising their effective project management and the significant impact on business visibility and growth. Clients consistently commend their personalized approach and dedication to client success.

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Reviews mention Patient
The sentiment towards Ratynski Digital reflects a strong appreciation for their patience and understanding throughout the project. One client noted, 'They're very patient and understanding,' highlighting their supportive approach. Additionally, the client's contact was described as 'mature beyond his years' and 'never cocky or arrogant,' further emphasizing their professionalism. Overall, the feedback indicates a high level of satisfaction with the team's ability to communicate effectively and assist clients in navigating technical challenges.

Web Design and SEO Services for a Bowen Therapy Practitioner

5.0 Nov 11, 2019

They manage everything fantastically well. It's all simple enough for me to handle and understand, and they're very patient and understanding. I have a spreadsheet of all the important information I need, and I really appreciate all the support. My point of contact is mature beyond his years, He knows a lot, and he's never cocky or arrogant. He's patient, respectful, and professional. I really enjoy working with him, and I would highly recommend him.
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Industry Experience

Ratynski Digital has garnered positive feedback primarily in the healthcare and other industries, showcasing their expertise in website development and SEO enhancement. Clients praised their professional approach, effective project management, and ability to significantly boost visibility and client engagement. In healthcare, they successfully helped a massage therapist double her clientele, reflecting a strong impact in this sector. Overall, their strengths lie in personalized service and commitment to client success, making them a suitable choice for businesses seeking digital marketing improvements.
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Other Industry Healthcare

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients of Ratynski Digital express high satisfaction regarding the company's cost-effectiveness and value for money. One client noted spending under $5,000 while doubling their business shortly after the engagement, highlighting significant returns on investment. Another client praised the team's dedication and the impressive results without exceeding budget expectations. Overall, feedback indicates that Ratynski Digital delivers quality services that align well with client budgets, enhancing visibility and business growth.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

In Everett, Washington, a weight loss clinic highlights Ratynski Digital's expertise in website rebuilding, branding, and SEO, which improved search rankings with minimal downtime. The team’s dedication and personalized approach helped the client stay competitive and meet project timelines.
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Nivista Technologies

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Seattle, WA

Services provided

100% Call Center Services

Nivista Technologies, a phone answering service, is based in Hyderabad, India and Seattle, Washington. Their services include Call Center Services.
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AdverUp

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tacoma, WA

Services provided

25% Search Engine Optimization

25% Web Design

20% Pay Per Click +2 services

20% Sales Outsourcing

10% Conversion Optimization

Small SEO company AdverUp, is located in Tacoma, Washington. Their services include Search Engine Optimization and Web Design.
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Best Property Management

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bellevue, WA

Services provided

10% Call Center Services

40% Commercial Brokerage Services

40% Commercial Property Management +1 service

10% Marketing Strategy

Launched in 2014, Best Property Management is a small Commercial Brokerage Services company. Their services include Commercial Brokerage Services and Commercial Property Management.
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