Top Answering Service in Los Angeles
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68 Companies
List of the Top Los Angeles Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves Los Angeles, CAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Timely
Overall, client feedback regarding Moneypenny USA's timeliness is largely positive. Clients consistently report that the team delivers services promptly, with one noting that they always receive call details immediately after calls. Another client highlighted their project management as 'great' and praised their ability to complete tasks in a timely manner, even during adverse conditions. However, a few reviews mentioned occasional inconsistencies and errors in service delivery that impacted their experience.-
Voice Services Solution for Renovation Business
5.0 Aug 6, 2019During the first 45 days while our account was still in onboarding we received a few pulse checks from them to ensure all was good. Otherwise I only reach out to them if I have a question or need to make an adjustment - which they are always quick to respond which is a refresher for me. Their customer service has been excellent. They are quick to respond and get any issues or changes handled asap.
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Call Center Services for Nonprofit Organization
5.0 Feb 28, 2022Moneypenny’s project management is great, always doing their work in a timely manner. The budget is based on the call volume; the more activities they receive, the higher their rate. We use Smartsheet, Excel spreadsheets, and Salesforce to manage the project, and we communicate with them via email. Still, if we need something quickly, we contact them via phone calls.
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Answering Services for Kick-boxing Fitness Facility
4.0 Sep 25, 2020They’re friendly, timely, and receptive to my requests. Their team quickly makes corrections. When there’s something wrong, they acknowledge it.
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Call Center Services for Water Well Drilling Company
0.5 May 4, 2026They did deliver products on time but the charges were not as expected.
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Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Retail Hospitality & leisure Telecommunications Energy & natural resources Information technology Advertising & marketing Manufacturing Education Business services ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
1 of 1 Los Angeles-based review is 5 starsLess than $10,000 avg. project cost for Call Center Services services in Los AngelesRead Similar ReviewsCall Center Services project highlight
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
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UndisclosedUndisclosed10 - 49Laguna Hills, CA
Services provided
20% Call Center Services70% Finance & Accounting Outsourcing (FAO)10% Business ConsultingFocus Areas
90% Answering services10% Virtual receptionistPhysicians management network inc is a Finance & Accounting Outsourcing (FAO) company. Established in 2000, the team provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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$10,000+$150 - $199 / hr50 - 249Riverside, CA
Services provided
10% Call Center Services10% Accounting10% Cloud Consulting & SI +710% Custom Software Development10% HR Outsourcing10% IT Strategy Consulting10% Mobile App Development10% Other Application Development10% Social Media Marketing10% Web DevelopmentFocus Areas
100% Answering servicesIn Riverside, California, Q-vantage is a midsize social media marketing company. Their services include Social Media Marketing and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Riverside, CA
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
100% Answering servicesSee all 2 projectsPCN - Professional Communications Network is a provider of Contact Center Services, specializing in Call Handling and Customer Support Services. Reviews indicate that 100% of clients appreciate their professional and responsive telephonic support. They excel in providing efficient, customized services, with clients highlighting the ease of integration and enhanced customer care. However, communication and information accuracy are essential for optimal service delivery.
Reviews mention Professional
Clients consistently highlight the professionalism of PCN, noting their prompt and courteous service. One client remarked on the significant time saved and the professional demeanor that enhances their business image. Another emphasized PCN's responsiveness and communication with supervisors, stating they consistently provide a high level of customer service. While some minor operational issues were noted, overall sentiment reflects a strong appreciation for PCN's professionalism and commitment to client satisfaction.-
Answering Services for Online Marketing Company
5.0 Jan 19, 2018PCN answers calls quickly and professionally. They offer a higher level of service to me. They always make my clients feel good and also make me look good, which are both things I care about.
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24 Hour Answering Service for Multiple Homeowners Associations
5.0 Jan 16, 2018They’ve been very responsive in communicating with supervisors, updating information, and answering questions. They are professional, responsive, and provide a high level of customer service to us. They also provide detailed information. I’ve never had an experience where they’ve tried to hide or deny errors. They always care about their customer.
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24 Hour Answering Service for Multiple Homeowners Associations
5.0 Jan 16, 2018I’ve been dealing with the same people for quite some time. Their professionalism and knowledge are always impressive, and their response time is notably different than other vendors. They seem to care about and get to know their clients.
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1 of 1 Answering services reviews is 5 starsUnknown avg. project costAnswering services Experience
The feedback for PCN's answering services is overwhelmingly positive, with 100% of reviewers highlighting their professionalism and efficiency. Clients appreciate how PCN enhances customer service by providing prompt and personalized call handling, making small businesses appear larger. A notable 100% of users mention improved call management, saving time and eliminating spam. Reviewers emphasize the importance of clear communication and customization, noting PCN's adaptability to specific needs, thereby ensuring a high level of client satisfaction.
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Industry Experience
PCN - Professional Communications Network has garnered positive feedback across various industries, notably in Information Technology and Real Estate. Clients appreciate their seamless integration, professionalism, and ability to enhance customer service. In the IT sector, they support small businesses with call management, while in Real Estate, they handle emergency calls for property management firms efficiently. Overall, sentiment is favorable, highlighting PCN's expertise in providing tailored answering services that enhance operational efficiency and client satisfaction.
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Information technology Real estateWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
Reviewers in Irvine highlight PCN's long-standing, dependable service handling emergency calls for property management. They appreciate the company's knowledgeable staff, quick response times, and consistent communication, which contribute to smooth operations and high client satisfaction.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999Culver City, CA
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 1 projectsGeBBS Healthcare Solutions is a company specializing in Customer Support Services, including telephonic support and outbound call center operations, primarily within the healthcare industry. The feedback highlights their quick turnaround times and accurate work, with 100% of reviewers noting their responsiveness and adaptability. However, 50% of reviewers mentioned a need for transparency regarding employee changes.
0 of 1 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Data Entry, Medical Coding & Voice Services for Billing Firm
4.5 — GeBBS Healthcare Solutions was the outsourcing partner of a medical billing firm. They provided data entry, medical coding, AR follow-up, patient calls, and more. They were thoroughly trained and Read moreWas this helpful?
Industry Experience
GeBBS Healthcare Solutions has demonstrated expertise primarily in the healthcare sector, specifically in revenue cycle management for medical practices, hospitals, and anesthesia groups. Clients have praised their responsiveness, fast turnaround times, and accuracy in medical coding and billing processes. Overall sentiment is positive, highlighting their ability to adapt and collaborate effectively, though some feedback suggests a need for clearer communication regarding staff changes. This makes them a strong contender for healthcare-related projects requiring reliable outsourcing solutions.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive GeBBS Healthcare Solutions as offering competitive pricing and good value for money. One client noted they chose GeBBS due to their competitive prices and the qualification of their staff. They invested approximately $17,000 monthly and appreciated the quick turnaround times and accuracy of work. However, there were concerns about transparency regarding staff changes, indicating a need for improved communication on employee assignments. Overall, the sentiment reflects satisfaction with the cost relative to the quality delivered.Was this helpful?
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$1,000+< $25 / hr10,000+Gardena, CA
Services provided
25% Call Center Services50% Customer Service Outsourcing15% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistEstablished in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Los Angeles, CA
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionFocus Areas
100% Answering servicesHuman Medical Billing is a Back Office Outsourcing company. Headquartered in Castaic, California and Los Angeles, California, the firm provides Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (2)Los Angeles, CA
10515, Balboa Blvd #290,
Los Angeles, CA 91344Was this helpful?
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UndisclosedUndisclosed10 - 49Beverly Hills, CA
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
100% Answering servicesHeadquartered in Beverly Hills, California, A1 GILBERT ANSWERING SERVICE is a small call center. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Beverly Hills, CA
Services provided
60% Call Center Services40% Commercial Brokerage ServicesFocus Areas
100% Answering servicesLaunched in 2005, ABC Virtual Offices is a telephone answering service. The agency provides Call Center Services and Commercial Brokerage Services.
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UndisclosedUndisclosed10 - 49Lancaster, CA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesAntelope Valley Call Center is a Lancaster, California-based telephone answering service. They offer Call Center Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
68% Call Center Services12% Customer Service Outsourcing10% Back Office Outsourcing +110% TranslationFocus Areas
82% Answering services18% Inbound appointment schedulingTCC ANSWERING SERVICE is a telephone answering service. They are based in Los Angeles, California and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Calabasas, CA
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSmall call center Community Answering Service, is based in Calabasas, California. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingCall center Constant Link was launched in 2009. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Los Angeles, CA
Services provided
48% Call Center Services30% Customer Service Outsourcing12% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
75% Answering services25% Virtual receptionistEstablished in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Los Angeles, CA
5042 Wilshire Boulevard Suite 18321
Los Angeles, CA 90036323.410.7824
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UndisclosedUndisclosed10 - 49Santa Ana, CA
Services provided
65% Call Center Services35% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingTAB Answer Network, a small call center service, is headquartered in Santa Ana, California. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistGlobal Messaging Network, a small call center company, is headquartered in Los Angeles, California. Their services include Call Center Services.
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UndisclosedUndisclosed250 - 999Jurupa Valley, CA
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% FulfillmentFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingTelephone answering service One World Direct was founded in 1994. The team specializes in Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Jurupa Valley, CA
3325 C Street,
Jurupa Valley, CA 917521.866.289.9010
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UndisclosedUndisclosed250 - 999Irvine, CA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Business Consulting +220% Transcription20% TranslationFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistTech-Synergy is a Business Consulting company. The team offers Business Consulting and Call Center Services and is in Irvine, California and Dumaguete, Philippines.
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UndisclosedUndisclosed10 - 49Santa Clarita, CA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Cybersecurity +320% IT Managed Services10% AI Agents10% Unified Communications Consulting & SIFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistDIGITAL TELECOMMUNICATION CORP (DTC) is a small Cybersecurity company. They specialize in Cybersecurity and IT managed services and were founded in 1982.
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List of the Top 8 Los Angeles Answering Services Companies
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.016.6/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
27.8/40.013.6/20 Reviews8.1/10 Clients & Experience6.1/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$1,000+Undisclosed250 - 999Santa Monica, CA
Ability to deliver
30.6/40.016.4/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
10% Call Center Services25% Answering services90% Other -
$1,000+< $25 / hr250 - 999Walnut, CA
Ability to deliver
25.1/40.016.2/20 Reviews2.3/10 Clients & Experience6.6/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr50 - 249Cerritos, CA
Ability to deliver
28.9/40.018.2/20 Reviews4.7/10 Clients & Experience6/10 Market PresenceService focus
25% Call Center Services33% Answering services75% Other -
$1,000+< $25 / hr50 - 249Diamond Bar, CA
Ability to deliver
19.8/40.014.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
UndisclosedUndisclosed50 - 249Marina del Rey, CA
Ability to deliver
21.7/40.015.2/20 Reviews1.9/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services20% Answering services90% Other -
$50,000+< $25 / hr10,000+Santa Monica, CA
Ability to deliver
11.6/40.00/20 Reviews1.7/10 Clients & Experience10/10 Market PresenceService focus
30% Call Center Services100% Answering services70% Other -
$25,000+< $25 / hr10,000+Los Angeles, CA
Ability to deliver
8.7/40.00/20 Reviews3/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$1,000+< $25 / hr50 - 249Los Angeles, CA
Ability to deliver
7.9/40.00/20 Reviews2.1/10 Clients & Experience5.8/10 Market PresenceService focus
80% Call Center Services50% Answering services20% Other -
UndisclosedUndisclosed1,000 - 9,999Walnut, CA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% Call Center Services35% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Call Center Services75% Answering services60% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
7.9/40.00/20 Reviews2.2/10 Clients & Experience5.7/10 Market PresenceService focus
75% Call Center Services50% Answering services25% Other -
$5,000+< $25 / hr250 - 999Los Angeles, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Call Center Services100% Answering services40% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
36% Call Center Services100% Answering services64% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
52% Call Center Services54% Answering services48% Other -
UndisclosedUndisclosed250 - 999Cerritos, CA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services43% Answering services90% Other -
$1,000+$25 - $49 / hr50 - 249Santa Monica, CA
Ability to deliver
7/40.00/20 Reviews2.1/10 Clients & Experience5/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
UndisclosedUndisclosed250 - 999Los Angeles, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services100% Answering services70% Other -
$5,000+< $25 / hr50 - 249Los Angeles, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services100% Answering services60% Other -
$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services45% Answering services50% Other -
$1,000+< $25 / hr50 - 249Los Angeles, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services57% Answering services50% Other
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