Top BPO Companies in Nevada
6 Leaders 15 Contenders
57 Companies
List of the Top Nevada BPO Services
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$50,000+Undisclosed1,000 - 9,999Serves NevadaServices provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.
Reviews mention Accommodating
Clients have praised ROI CX Solutions for their accommodating nature, highlighting their strong flexibility in adapting to unique needs and maintaining consistent communication. One client noted the team's ability to adjust to the learning curve of their tech stack and support requirements, which significantly enhanced user experience. Despite initial setbacks in talent recruitment, ROI CX Solutions demonstrated a commitment to meeting project milestones and effectively addressing client concerns, ultimately fostering a positive working relationship.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges.
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Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves NevadaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Helpful
Clients have expressed a positive sentiment towards Hugo, highlighting their proactive and enthusiastic approach. One client noted that Hugo's integration into their team for lead qualification and customer support was seamless, significantly enhancing productivity and customer interactions. Their effective communication, including daily standups and ongoing chat support, was particularly appreciated. Overall, Hugo is seen as a valuable partner, contributing to operational success without any noted areas for improvement.-
Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Hugo's operational support liberated us. By handling routine tasks like customer support and lead qualification, we redirected our resources to new business ventures and strategic priorities. This shift boosted productivity, innovation, and competitive edge, while Hugo ensured efficient day-to-day operations.
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Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$100,000+Undisclosed10,000+Serves NevadaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
25% Customer Service Outsourcing15% Back Office Outsourcing15% Content Marketing +3 services15% Recruiting15% Sales Outsourcing15% StaffingCSV Now, a Customer Service Outsourcing company, was established in 2020. They focuses on Customer Service Outsourcing and Content Marketing.
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UndisclosedUndisclosed2 - 9Reno, NV
Services provided
20% Advertising20% Email Marketing20% SMS Marketing +2 services20% Sales Outsourcing20% Social Media MarketingDigital Evolution Marketing Group is an Advertising company. Founded in 2020, their team specializes in Advertising and Social Media Marketing.
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$1,000+$25 - $49 / hr50 - 249Las Vegas, NV
Services provided
65% Call Center Services25% Customer Service Outsourcing10% HR ConsultingGlobalSky Call Center is a call center. Headquartered in Pasig, Philippines and Las Vegas, Nevada, the team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Las Vegas, NV
3651 Lindell Road Suite D183
Las Vegas, NV 89103+1-844-560-8092
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UndisclosedUndisclosed10 - 49Reno, NV
Services provided
40% Cybersecurity40% IT Managed Services20% Call Center ServicesCybersecurity company Mannassi IT Solutions was launched in 1996. The firm provides Cybersecurity and IT managed services, and is small.
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UndisclosedUndisclosed1,000 - 9,999Reno, NV
Services provided
40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)20% HR Outsourcing +2 services10% Customer Service Outsourcing10% IT Staff AugmentationSee all 1 projectsSatellite Office is a workforce management company specializing in recruitment, HR management, and employee management services to support client teams. Reviews consistently highlight their efficiency, transparency, and strong communication skills, contributing to significant cost savings and team scalability. Over 90% of feedback is positive, emphasizing their role as a strategic partner rather than just an offshoring provider.
Industry Experience
Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.Was this helpful?
See All Locations (3)Reno, NV
1 East Liberty Street
Reno, NV 895012 - 5
+18889456111
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UndisclosedUndisclosed250 - 999Reno, NV
Services provided
50% Market Research25% Back Office Outsourcing25% Call Center ServicesGDCC (Global Data Collection Company), a midsize Market Research company, is based in Rotterdam, Netherlands and Cincinnati, Ohio. Their services include Market Research and Call Center Services.
Read moreSee All Locations (5)Reno, NV
1170 Financial Blvd
Reno, NV 89502+1 775-337-1000
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UndisclosedUndisclosed50 - 249Las Vegas, NV
Services provided
90% Translation10% Document Digitization & ManagementSAI - Interpreting and Translation, a midsize Translation company, is located in San Antonio, Texas and Las Vegas, Nevada. Their services include Translation and Document Digitization & Management.
Read moreSee All Locations (3)Las Vegas, NV
400 S 4th St
Las Vegas, NV 89101Was this helpful?
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List of the Top 6 Nevada BPO Services
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.3/40.019.4/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr250 - 999Las Vegas, NV
Ability to deliver
23.2/40.017.2/20 Reviews1.4/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr250 - 999Las Vegas, NV
Ability to deliver
20.3/40.014.8/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
27.3/40.015.6/20 Reviews3.6/10 Clients & Experience8.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Reno, NV
Ability to deliver
24.7/40.016.4/20 Reviews1.4/10 Clients & Experience7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed2 - 9Las Vegas, NV
Ability to deliver
16.6/40.016.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$25 - $49 / hr50 - 249Las Vegas, NV
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Las Vegas, NV
Ability to deliver
21.5/40.016.2/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+$100 - $149 / hr10 - 49Las Vegas, NV
Ability to deliver
21.5/40.016.2/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Reno, NV
Ability to deliver
7.1/40.00/20 Reviews2.1/10 Clients & Experience5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Reno, NV
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Reno, NV
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed250 - 999Reno, NV
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed50 - 249Las Vegas, NV
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed250 - 999Las Vegas, NV
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr10 - 49Las Vegas, NV
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Las Vegas, NV
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Las Vegas, NV
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Las Vegas, NV
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
$1,000+< $25 / hr2 - 9Las Vegas, NV
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other
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