Top BPO Companies in Reno

Ratings Updated: December 5, 2025

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Reno, NV

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention Puts the customer first
Clients express a strong sentiment of satisfaction regarding Unity Communications' commitment to prioritizing customer needs. One client noted that Unity 'treat and care for our business as it belonged to them,' highlighting their dedication. Additionally, the client emphasized Unity's ability to understand small business requirements and deliver effective solutions, stating they have exceeded expectations. Overall, feedback reflects an exceptional customer-centric approach and seamless collaboration, with no suggested areas for improvement.

Staff Augmentation for E-Commerce Business

5.0 Nov 11, 2021

Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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United States (34) Australia (1) Canada (1) Ireland (1)

Gilbert, AZ

1530 E Williams Field Rd, 201-48
Gilbert, AZ 85295
50 - 75

6027403991

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Reno, NV

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Detail-oriented
Client feedback consistently highlights Hugo's meticulous attention to detail, particularly in developing a comprehensive knowledge base and a user-friendly FAQ section. One client noted their 'remarkable' work in creating informative resources that significantly eased customer inquiries. Another emphasized Hugo's commitment to quality, stating that their outputs reflected 'meticulous attention to detail.' Overall, the sentiment surrounding Hugo's detail-oriented approach is highly positive, indicating their effectiveness in enhancing project outcomes.

Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Chicago, IL

401 North Michigan Avenue
Chicago, IL 60611
1001 - 2000

+16786547342

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Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Reno, NV

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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Reviews mention High-quality work
Clients consistently praise Remote CoWorker for delivering high-quality work across various projects. Notable feedback includes one client highlighting the 'exceptional commitment' of their virtual assistant and another noting 'excellent quality' that 'exceeds expectations.' Additionally, a CEO remarked on the 'top-notch quality of candidates' and 'smooth, professional' processes, while a construction management owner emphasized that projects were delivered 'on time and to a high quality.' Overall, the sentiment reflects strong client satisfaction with the quality of work provided.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

The project delivered outstanding results, including a 30% increase in operational efficiency due to streamlined workflows and automation, a 50% reduction in email response times, and a 100% accuracy rate in data entry. Customer satisfaction surged with faster, more responsive support, and clear, actionable reports led to quicker decision-making. These measurable outcomes not only enhanced productivity but also significantly boosted client retention and internal performance.
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Back Office Outsourcing for Lumber Company

5.0 Sep 16, 2024

What stands out to me is the consistent quality of service. I appreciate that, and it's why I've remained a customer.
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Virtual Assistance & Content Marketing for SaaS Enterprise

4.5 Aug 13, 2024

They delivered on time. They are quick to respond to needs. I was impressed by Remote CoWorker's quality of candidates.
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Back Office Recruiting for Household Moving Company

5.0 Jul 12, 2024

Everything is done on time and with a high level of detail. Remote CoWorker has offered high-caliber candidates from the beginning and does a fantastic job vetting staff.
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Document Processing Support for Construction Management Co

5.0 May 28, 2024

They delivered over and above what was needed. Projects were delivered on time and to a high quality, just what I needed.
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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, citing competitive pricing and high-quality support. For instance, a managing partner noted that the pricing fit their budget and provided good value, while a CEO highlighted significant time savings and improved productivity. Many reviews emphasize the company's transparency in pricing and the quality of candidates sourced. However, a few clients mentioned issues with the vetting process, indicating variability in the quality of service received at times.
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United States (101) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

Hollywood, FL

2450 hollywood blvd
Hollywood, FL 33020
76 - 100

(561) 571-5222

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Reno, NV

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Flexible
Clients have consistently praised TECHSPEED INC for their impressive flexibility and adaptability. One client highlighted their ability to swiftly scale operations and effectively manage project challenges, stating, "I truly appreciated their flexibility." Another client noted that their "willingness to remain flexible and helpful" was a key factor in their decision to engage with the company. Overall, the sentiment regarding flexibility is overwhelmingly positive, indicating a strong alignment with client needs.

Staff Augmentation for Fixed Cost Reduction Firm

4.5 Dec 6, 2022

The willingness to remain flexible and helpful was impressive.
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Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 Nov 13, 2024

Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their effective project management and high-quality service. Clients noted their responsiveness and proactive communication, with one remarking on their impressive ability to anticipate issues. Specific successes include high accuracy in data entry and timely project completion, with one client highlighting their commitment to understanding unique business needs. Overall, clients expressed satisfaction with the partnership and found no significant areas for improvement.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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SalesPro Leads

4.9 6 reviews

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Premier Verified

$1,000+

< $25 / hr

10 - 49

Reno, NV

Services provided

75% Sales Outsourcing

25% Direct Marketing

SalesPro Leads is a lead generation and telemarketing company that specializes in helping businesses secure new prospects and expand their client base. The feedback from their reviews is overwhelmingly positive, with clients praising their responsiveness, adaptability, and ability to deliver on promises. Approximately 80% of the reviewers highlight their effective communication and project management skills, noting that SalesPro Leads consistently provides high-quality leads and appointments.

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Reviews mention Collaborative
The feedback regarding collaboration with SalesPro Leads is overwhelmingly positive. Clients appreciate their responsive communication, consistently scheduled monthly meetings, and effective database synchronization. One client emphasized, 'Working collaboratively with them is the best way to maximize your results,' highlighting the importance of transparency in the partnership. Overall, the sentiment reflects a strong endorsement of their collaborative approach, contributing to successful project outcomes.

Telemarketing & Appt. Setting for Managed IT Services Company

5.0 Jan 3, 2019

They respond to our emails right away and their follow-up is top-notch. We also use phone calls and an online portal to communicate. Be transparent and synchronize your database with SalesPro Leads. Working collaboratively with them is the best way to maximize your results.
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Industry Experience

SalesPro Leads has demonstrated strong expertise in the Information Technology, IT Services, Telecommunications, and Insurance industries. Positive feedback highlights their effective lead generation, telemarketing support, and ability to adapt to client needs. Clients appreciate their responsiveness and the quality of appointments set, leading to increased sales opportunities and revenue growth. Overall sentiment across these industries is highly favorable, making SalesPro Leads a suitable choice for organizations seeking to enhance their business development efforts.
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Information technology IT Services Telecommunications Insurance

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight SalesPro Leads' competitive pricing and strong value for money. For instance, one client noted that the 'pricing fit our budget' and emphasized the 'good value for cost.' Another client mentioned achieving a good ROI without the expense of hiring in-house staff. Overall, the sentiment is positive, with multiple clients expressing satisfaction with the cost-effectiveness and quality of service provided.
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Reno, NV

50 W Liberty St Suite #880
Reno, NV 89501
21 - 30

(855) 520-8200

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Satellite Office

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Reno, NV

Services provided

40% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% HR Outsourcing +2 services

10% Customer Service Outsourcing

10% IT Staff Augmentation

Satellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.

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Industry Experience

Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
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Advertising & marketing

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
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More responsive than most other service providers

Satellite Office is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Reno, NV

1 East Liberty Street
Reno, NV 89501
2 - 5

+18889456111

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Featured

What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Reno, NV

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding Boldr.'s openness to feedback. One review highlighted their willingness to accommodate requests, stating, 'they're open to requests from our side.' Additionally, the reviewer advised potential customers to be transparent, as Boldr.'s team is dedicated to meeting client needs. However, they noted the importance of remaining adaptable to changes, emphasizing the necessity for Boldr. to stay nimble in a dynamic business environment.

Call Center Services for Insurance Company

5.0 Aug 23, 2022

My experience with them has been very smooth, and they’re open to requests from our side. They should stay more nimble to changes. In our business, changes come quickly depending on the time of year. Although they’ve been great about this, I’d reiterate to stay open to changes.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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United States (6) Austria (1) Canada (1)

Santa Monica, CA

3101 Ocean Park Blvd
Santa Monica, CA 90405
6 - 9

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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Reno, NV

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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Industry Experience

HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
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More responsive than most other service providers

HelpSquad is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, Pennsylvania (3) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Reno, NV

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Collaborative
Clients express a highly collaborative experience with Big Outsource, noting their proactive communication and responsiveness to needs. One client highlighted the team's commitment to understanding unique requirements and tailoring services accordingly. The project management was exceptional, with timely deliveries and a focus on continuous improvement. Overall, feedback indicates a strong alignment in company values and a successful partnership, reflecting positive sentiments about their collaborative approach.

Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Big Outsource demonstrated exceptional project management throughout our partnership. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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13 of 13 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 13 times in the past 6 months
In the last six months, client feedback for Big Outsource has been overwhelmingly positive, highlighting their responsiveness and ability to enhance operational efficiency. For instance, one client reported a 30% improvement in project turnaround time, while another noted a 70% reduction in administrative workload. Clients consistently praised the team's professionalism and adaptability, describing them as reliable partners who integrate seamlessly into workflows. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Hamly Business Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Reno, NV

Services provided

100% Back Office Outsourcing

Hamly Business Solutions is a Back Office Outsourcing company. Their midsize team is headquartered in Reno, Nevada and Neelagiri, India. Their services include Back Office Outsourcing.
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Reno, NV

401 RYLAND ST STE 200-A,
Reno, NV 89502
101 - 150

+1 (323)-843-0055

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IntelliSource

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Reno, NV

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% IT Staff Augmentation

20% Warehousing & Distribution

IntelliSource is a midsize IT staff augmentation company located in Denver, Colorado and Reno, Nevada. The team offers IT staff augmentation and Call Center Services.
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Reno, NV

5190 Neil Rd
Reno, NV 89502
31 - 40

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Answerwest Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Reno, NV

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Call center company Answerwest Inc was launched in 1987. The company focuses on Call Center Services and Customer Service Outsourcing, and is small.
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Reno, NV

439 West Plumb Lane
Reno, NV 89509
21 - 30

7758252222

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Front Office Staff-Reno

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Reno, NV

Services provided

64% Call Center Services

16% Sales Outsourcing

10% Business Consulting +1 service

10% Marketing Strategy

Front Office Staff-Reno is a call center service. They are headquartered in Reno, Nevada and have small team. They provide Call Center Services and Sales Outsourcing.
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Reno, NV

1755 E Plumb Ln
Reno, NV 89502
10 - 15

7753536600

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Personalized Communications

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Reno, NV

Services provided

100% Call Center Services

Personalized Communications is a midsize call center service in Duncanville, Texas and Amarillo, Texas. The team focuses on Call Center Services.
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Reno, NV

65 W. Regency Way Ste. B
Reno, NV 89509
10 - 15

18009328032

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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Trustworthy
Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Singapore (7) Germany (1) Spain (1) United States (1)

Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

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OptimumCX

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Reno, NV

Services provided

100% Call Center Services

OptimumCX is an answering service company. They are based in Reno, Nevada. Their team offers Call Center Services.
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Reno, NV

745 W Moana Lane, Suite 220
Reno, NV 89509
21 - 30

775.499.6400

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Tahoe Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Reno, NV

Services provided

100% Call Center Services

Tahoe Call Center is a Reno, Nevada-based phone answering service. Their services include Call Center Services.
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Reno, NV

280 Brinkby Avenue, Suite 100
Reno, NV 89509
10 - 15

(888) 982-4632

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Hello Outbound

4.7 6 reviews

$10,000+

Undisclosed

2 - 9

Truckee, CA

Services provided

100% Sales Outsourcing

Hello Outbound is a lead generation and outreach company that specializes in building customer profiles, automating sales programs, and leveraging data-driven strategies to enhance client engagement. Feedback indicates high satisfaction with their responsiveness and innovative approach, with over 80% of reviewers praising their service quality and strategic insights. However, some noted challenges with long sales cycles and tracking messaging schedules.

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Reviews mention Easy to work with
Clients consistently highlight Hello Outbound's responsiveness and collaborative nature, describing the team as 'tremendously responsive' and 'fun people to work with.' One client noted their 'excellent structure' for onboarding, which facilitates quick campaign launches. The overall sentiment reflects a strong appreciation for the ease of collaboration and communication, with clients feeling well-supported throughout the project lifecycle. Such feedback underscores Hello Outbound's commitment to fostering positive working relationships.

Sales Outreach & Lead Generation for Technology PR Company

4.5 May 9, 2024

Hello Outbound is smart, data-driven, and genuinely nice people to work with. The team is fast, tremendously responsive, and deliver everything they say they are going to.
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Lead Generation, Email Mktg & SMM for Tech Advisory Firm

5.0 Sep 18, 2023

The team has always been responsive to my questions and ideas, and they're also fun people to work with. They're also great partners to work with, as they have a lot of expertise on what works in outreach messaging.
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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Hello Outbound's competitive pricing and strong value for money, with several reviews explicitly stating that the pricing fits their budgets and offers good value. For example, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, although some clients expressed a desire for more high-value leads and strategies to improve ROI.
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View projects from:

Los Angeles, California (2) Washington, District of Columbia (1) Nashville, Tennessee (1) New York City, New York (1) San Francisco, California (1)

Truckee, CA

10266 Truckee Airport Rd Suite C
Truckee, CA 96161
6 - 9

5592601238

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Top Results Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Reno, NV

Services provided

20% Search Engine Optimization

20% Web Development

15% Content Marketing +3 services

15% Sales Outsourcing

15% Social Media Marketing

15% Web Design

Top Results Consulting is a SEO agency. The small Reno, Nevada-based team focuses on Search Engine Optimization and Web Development. The company was established in 2020.
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Reno, NV

401 Ryland St
Reno, NV 89502
2 - 5

818.600.1850

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Mannassi IT Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Reno, NV

Services provided

40% Cybersecurity

40% IT Managed Services

20% Call Center Services

Cybersecurity company Mannassi IT Solutions was launched in 1996. The firm provides Cybersecurity and IT managed services, and is small.
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Reno, NV

59 Damonte Ranch Pkwy, Suite B-149
Reno, NV 89521
1

+1.747.888.4846

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GDCC (Global Data Collection Company)

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Reno, NV

Services provided

50% Market Research

25% Back Office Outsourcing

25% Call Center Services

GDCC (Global Data Collection Company), a midsize Market Research company, is based in Rotterdam, Netherlands and Cincinnati, Ohio. Their services include Market Research and Call Center Services.
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Reno, NV

1170 Financial Blvd
Reno, NV 89502

+1 775-337-1000

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Skyblue

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Reno, NV

Services provided

25% API Development

25% CRM Consulting and SI

25% Call Center Services +1 service

25% Cloud Consulting & SI

Skyblue is a cloud consulting & SI company. Established in 2010, the company specializes in cloud consulting & SI and CRM consulting and SI.
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Reno, NV

401 Ryland St
Reno, NV 89502

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Digital Evolution Marketing Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Reno, NV

Services provided

20% Advertising

20% Email Marketing

20% SMS Marketing +2 services

20% Sales Outsourcing

20% Social Media Marketing

Digital Evolution Marketing Group is an Advertising company. Founded in 2020, their team specializes in Advertising and Social Media Marketing.
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Reno, NV

1005 Terminal Wy # 100
Reno, NV 89502

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