Top BPO Companies in Connecticut

Ratings Updated: June 24, 2026

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Connecticut

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a versatile outsourcing company specializing in customer service, data management, and support for a diverse range of industries. With a 99.59% attendance rate, they are praised for their professionalism, responsiveness, and seamless integration into client operations. Approximately 85% of reviews highlight their effective communication and project management, though 15% suggest areas for improvement, such as refining candidate searches and enhancing performance evaluations.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight Unity Communications as a reliable partner for revenue cycle management. Clients commend their organizational skills, timely communication, and respectfulness. A notable instance involved addressing initial attendance issues, resulting in a 99.59% attendance rate. Overall, the sentiment is highly positive, with clients emphasizing their satisfaction with the quality of service and the seamless integration of Unity Communications into their operations.
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Industry Experience

Unity Communications has demonstrated expertise across various sectors, notably in Medical, Telecommunications, and Other Industries. Feedback highlights their strengths in customer support, billing management, and data processing. Clients in the Medical sector appreciated their role in maintaining consistent revenue through effective account management. In Telecommunications, their teams excel at handling technical support and sales operations, resulting in improved customer satisfaction. Overall, Unity Communications is well-suited for organizations seeking reliable outsourcing solutions in healthcare, telecom, and diverse other fields.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting IT Services Education Medical Other industries Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality.
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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Connecticut

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Innovative
Clients consistently praised Hugo for their innovative approach to digital marketing and customer support. One client highlighted their unique commitment to building high-performance remote support teams in black communities, which reflects a blend of social impact and effectiveness. The company's data-driven strategies led to measurable success, including a 30% increase in website traffic and a 25% rise in qualified leads. Overall, the sentiment surrounding innovation is highly positive, emphasizing Hugo's dedication to excellence and strategic thinking.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Remote CoWorker

4.8 189 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Connecticut

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.

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Reviews mention Transparent
Clients have consistently highlighted Remote CoWorker's transparency in communication and pricing. One client noted their clear onboarding process and proactive communication regarding time management. Another emphasized the absence of hidden fees and straightforward cancellation policies, which they found beneficial for small businesses. Overall, the sentiment surrounding transparency is positive, with clients appreciating the company's clarity and honesty throughout their engagements, although there are suggestions for improved emergency communication protocols.

Recruitment Services for Media Company

4.0 Nov 20, 2021

Remote CoWorker offers a transparent pricing model which is beneficial for small businesses. They clearly post their hourly rates on their website with no additional fees, overtime or holiday work premium, and there are no lengthy negotiations or surprises. This transparency is a significant advantage in today's tight labor market.
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Administrative Support for Consulting Company

5.0 Nov 11, 2025

Remote CoWorker was exceptionally accommodating during the contracting phase. They were also very transparent and clear in their communications and onboarding. Moreover, they did an excellent job identifying candidates for me to interview.
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15 of 16 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 16 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their professionalism and responsiveness. Notable feedback includes a significant increase in business development capacity and improved administrative efficiency. Clients highlighted impressive communication, timely deliveries, and effective problem resolution. For instance, one client noted, 'I have found their communication, oversight, guidance, and value to all to be excellent.' Overall sentiment is overwhelmingly positive, with no major areas for improvement identified.
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Industry Experience

The provider has demonstrated expertise across diverse industries including Arts, Medical, Education, Real Estate, Advertising, and more. Clients commend their responsiveness, communication, and project management skills, leading to increased efficiency and productivity. Positive feedback highlights their ability to tailor support to specific organizational needs while aligning with company values. Overall sentiment indicates strong satisfaction, particularly in the Medical and Education sectors, suggesting a good fit for businesses seeking operational support and administrative assistance.
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Business services Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports Medical Real estate Financial services

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United States (116) Canada (5) United Arab Emirates (2) England (2) Australia (1) Belgium (1) Ireland (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Connecticut

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.

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Reviews mention Adaptable
Clients have expressed a strong sentiment regarding TECHSPEED INC's adaptability, noting their impressive ability to provide feedback and adjust to bugs during product development. One client highlighted their flexibility and responsiveness, stating, 'I truly appreciated their adaptability.' Additionally, the team scaled operations effectively and became an extension of the client's staff, demonstrating a commitment to meeting evolving project needs. Overall, the feedback underscores a positive perception of their adaptability in dynamic environments.

Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 Nov 13, 2024

Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In recent reviews, clients have highlighted TECHSPEED INC's exceptional professionalism and responsiveness. One client praised their ability to clean and format data for nearly 1,000 WordPress posts, noting significant improvements in user experience and SEO. Another review commended their swift and accurate delivery of election information, surpassing competitors. Overall, sentiment is overwhelmingly positive, with clients expressing high satisfaction and no reported areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

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Strategic Sales & Marketing

4.7 22 reviews

$1,000+

$50 - $99 / hr

50 - 249

Farmington, CT

Services provided

100% Sales Outsourcing

Strategic Sales & Marketing is a telemarketing and lead generation company specializing in outbound sales and appointment setting. The firm receives overwhelmingly positive feedback, with approximately 90% of reviewers praising their ability to exceed desired metrics and generate quality leads. A notable 75% of reviewers commend their professional project management and adaptability to client needs. Clients appreciate their expertise in data mining and their ability to deliver impressive results, making them a valuable partner for businesses seeking to enhance sales and lead generation efforts.

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Reviews mention Well-organized projects
The feedback regarding project organization from clients indicates a strong sentiment of satisfaction. One client noted that Strategic Sales & Marketing provided a 'very organized service' with effective weekly meetings and adaptability to market needs. They excelled in follow-up and follow-through, which was highlighted as their most impressive quality. Overall, clients felt confident in their structured approach, contributing to successful lead generation outcomes.

Lead Generation for Corporate Training Company

5.0 Jan 31, 2020

We met with each other weekly, and they proved to offer a very organized service. They were great at adapting to the audience markets we were focusing on. For instance, we targetted a medical audience for awhile. During that time, they tailored their calls to fit that need.
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Outbound Sales Outreach for Cost Reduction Consultant

5.0 Feb 13, 2020

I was delighted with everything Strategic Sales & Marketing did. A lot of work went into the campaign to make sure we were on the same page and going after the right companies. Before the campaign started, we had to come up with a script, ensure we had the right lists, and targeting the right industries and spaces. We had several strategic sessions that looked into the services I offer. The way they maintained their data was perfect. Everything I needed was there, and it was broken down well within the CRM. It was all categorized.
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Industry Experience

Strategic Sales & Marketing has demonstrated strong expertise across various industries, including Manufacturing, Healthcare, Financial Services, and Business Services. Clients across these sectors have praised their ability to generate high-quality leads, enhance sales outreach, and improve project management. Overall sentiment is positive, highlighting their adaptability, communication, and effectiveness in meeting client-specific needs. Companies seeking robust outbound sales support and lead generation in these industries would likely find Strategic Sales & Marketing to be a valuable partner.
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Manufacturing Healthcare Financial services Business services Education Software IT Services Hospitality & leisure Information technology Advertising & marketing Other Industry Consulting

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $200,000 to $999,999 (6) $50,000 to $199,999 (5) Less than $10,000 (2)

What Clients Have Said
Clients generally perceive Strategic Sales & Marketing as offering good value for money, with many noting significant returns on their investments. For instance, one client reported a 300% ROI, while another highlighted that the cost was lower than hiring internally. However, there are mixed sentiments regarding pricing transparency, with one client expressing dissatisfaction over promised leads that were not met. Overall, feedback indicates that the company's services are cost-effective, especially in comparison to in-house alternatives.
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Dallas, Texas (2) New York City, New York (2) New Haven, Connecticut (1) Vestal, New York (1) Valrico, Florida (1) East Peoria, Illinois (1) Fort Wayne, Indiana (1) Bellmore, New York (1) North Charleston, South Carolina (1) Morristown, Tennessee (1) Long Island City, New York (1) San Jose, California (1) Scottsdale, Arizona (1) Seattle, Washington (1) Sudbury, Massachusetts (1) Herndon, Virginia (1) Sellersville, Pennsylvania (1) Monroe, Connecticut (1)

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DSO Medplus

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Stonington, CT

Services provided

50% Back Office Outsourcing

50% Call Center Services

DSO Medplus, a call center company and Back Office Outsourcing company, is headquartered in Stonington, Connecticut. The team specializes in Call Center Services and Back Office Outsourcing.
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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Connecticut

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Reliable
Clients have consistently described TDCX as a highly reliable partner, citing their agility, excellent communication skills, and commitment to delivering quality results. One client noted their team as 'highly calibrated and reliable experts,' emphasizing the positive impact on their complex projects. Additionally, TDCX has been praised for their responsiveness and willingness to go the extra mile, ensuring that tasks are completed effectively and efficiently, which reinforces their reputation for reliability.

BPO Services for Tech Company

5.0 May 25, 2022

This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. The team are super responsive and have always made themselves available when we needed them the most. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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SS&C Technologies

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Windsor, CT

Services provided

60% Call Center Services

20% Accounting

20% Custom Software Development

Headquartered in Windsor, Connecticut and Boston, Massachusetts, SS&C Technologies is a call center service. They specialize in Call Center Services and Accounting.
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REVA Global LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

West Hartford, CT

Services provided

50% Call Center Services

30% Back Office Outsourcing

10% Pay Per Click +1 service

10% Search Engine Optimization

REVA Global LLC, a telephone answering service, was founded in 2014. The firm specializes in Call Center Services and Back Office Outsourcing.
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Statlinx

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Stamford, CT

Services provided

70% Call Center Services

30% Back Office Outsourcing

Founded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
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OfficePartners360

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ridgefield, CT

Services provided

30% Call Center Services

20% Accounting

20% Back Office Outsourcing +2 services

20% Custom Software Development

10% Customer Service Outsourcing

OfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
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Power BDC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stamford, CT

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Power BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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Gallery Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Stamford, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Customer Service Outsourcing

Gallery Locksmith Store is a Business Consulting company. Their small team is in Stamford, Connecticut. Their services include Business Consulting and Back Office Outsourcing.
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Central Communications Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Norwalk, CT

Services provided

40% Back Office Outsourcing

40% Call Center Services

10% IT Managed Services +1 service

10% IT Strategy Consulting

Central Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
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ARC Quality Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Orange, CT

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Launched in 1996, ARC Quality Solutions is a phone answering service. The agency specializes in Call Center Services and Customer Service Outsourcing.
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Connecticut Medical Billing Services

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Glastonbury, CT

Services provided

100% Back Office Outsourcing

Connecticut Medical Billing Services is a Back Office Outsourcing company. The Glastonbury, Connecticut-based company was established in 2019. Their services include Back Office Outsourcing.
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Locksmith & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Milford, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Locksmith & Key Store is a Business Consulting company. Established in 1979, the team specializes in Business Consulting and Back Office Outsourcing.
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Affordable Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Waterbury, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 2001, Affordable Locksmith Services is a small Business Consulting company located in Waterbury, Connecticut. Their team offers Business Consulting and Back Office Outsourcing.
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Super Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New Canaan, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Super Locksmith Services is a small Business Consulting company headquartered in New Canaan, Connecticut. The team provides Business Consulting and Back Office Outsourcing.
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Safe & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hartford, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Safe & Key Store, a Business Consulting company, is located in Hartford, Connecticut. The team specializes in Business Consulting and Back Office Outsourcing.
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Metro Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New Haven, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Metro Locksmith Services is a Business Consulting company. They are headquartered in New Haven, Connecticut and have small team. They focus on Business Consulting and Back Office Outsourcing.
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Expert Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Greenwich, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Expert Locksmith Services is a Business Consulting company. The company is headquartered in Greenwich, Connecticut. Their team specializes in Business Consulting and Back Office Outsourcing.
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Master Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wallingford, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Master Locksmith Store is a Business Consulting company. Their team is based in Wallingford, Connecticut and offers Business Consulting and Back Office Outsourcing.
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City Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rocky Hill, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

City Locksmith Store is a Business Consulting company. The company is located in Rocky Hill, Connecticut. Their services include Business Consulting and Back Office Outsourcing.
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Galaxy Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Stamford, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Galaxy Locksmith Store is located in Stamford, Connecticut. Established in 1995, the team offers Business Consulting and Back Office Outsourcing.
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Advantage Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bloomfield, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Headquartered in Bloomfield, Connecticut, Advantage Locksmith Store is a Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were launched in 1994.
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Baldwin Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Darien, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Baldwin Locksmith Store, a small Business Consulting company, is located in Darien, Connecticut. The team provides Business Consulting and Back Office Outsourcing.
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Express Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

West Hartford, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Express Locksmith Store, a Business Consulting company, was established in 1993. Located in West Hartford, Connecticut, the team focuses on Business Consulting and Back Office Outsourcing.
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All Day Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Waterbury, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

All Day Locksmith Service is a small Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were founded in 1986.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Greenwich, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Central Locksmith Store was established in 1996. The team provides Business Consulting and Back Office Outsourcing and is located in Greenwich, Connecticut.
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Lock Safe Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Meriden, CT

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Commercial Property Management +1 service

25% Sales Outsourcing

Lock Safe Services is a Business Consulting company founded in 1994. The company provides Business Consulting and Back Office Outsourcing.
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Universal Connectivity

Not yet reviewed

$1,000+

Undisclosed

2 - 9

West Hartford, CT

Services provided

20% Call Center Services

20% Cloud Consulting & SI

20% Unified Communications Consulting & SI +4 services

15% IT Managed Services

10% Cybersecurity

10% IT Strategy Consulting

5% Other IT Consulting and SI

Founded in 1995, Universal Connectivity is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI.
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ct home specialist

Not yet reviewed

$25,000+

Undisclosed

50 - 249

Somers, CT

Services provided

40% Call Center Services

30% Contract Manufacturing

10% Commercial Property Management +2 services

10% Content Marketing

10% Direct Marketing

Ct home specialist is an answering service company. Located in Somers, Connecticut, their team provides Call Center Services and Contract Manufacturing.
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Partner in Publishing

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Glastonbury, CT

Services provided

20% Sales Outsourcing

15% Content Marketing

10% Customer Service Outsourcing +10 services

10% Email Marketing

5% Event Marketing

5% Graphic Design

5% Market Research

5% Marketing Strategy

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

5% Video Marketing

5% Web Design

Partner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing.
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Keystone Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

West Hartford, CT

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Business Consulting company Keystone Locksmith Shop is located in West Hartford, Connecticut. They specialize in Business Consulting and Back Office Outsourcing and were established in 2000.
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Super Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Simsbury, CT

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Super Locksmith Services, a Business Consulting company, is headquartered in Simsbury, Connecticut. They offer Business Consulting and Back Office Outsourcing.
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Lock & Key Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

East Haven, CT

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Lock & Key Shop is a small Business Consulting company founded in 1979. Their team specializes in Business Consulting and Back Office Outsourcing.
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Amber Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Glastonbury, CT

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Based in Glastonbury, Connecticut, Amber Locksmith Store is a Business Consulting company. The team focuses on Business Consulting and Back Office Outsourcing.
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Elite Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Norwalk, CT

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Business Consulting company Elite Locksmith Services is headquartered in Norwalk, Connecticut. They focus on Business Consulting and Back Office Outsourcing and were established in 1997.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Plainville, CT

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Business Consulting company Central Locksmith Store is headquartered in Plainville, Connecticut. The team offers Business Consulting and Back Office Outsourcing.
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Web Focus LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Middletown, CT

Services provided

35% Call Center Services

35% Translation

30% Customer Service Outsourcing

Web Focus LLC is a call center. The team focuses on Call Center Services and Translation, and the company is located in Middletown, Connecticut.
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Telserv LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cromwell, CT

Services provided

100% Call Center Services

Telserv LLC, an answering service, was founded in 2002. The agency provides Call Center Services.
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Prime Communications

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Glastonbury, CT

Services provided

100% Call Center Services

Prime Communications is a telephone answering service. The Glastonbury, Connecticut-based firm was founded in 1982. Their services include Call Center Services.
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Global Help Desk Services, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rocky Hill, CT

Services provided

70% Call Center Services

30% IT Managed Services

Global Help Desk Services, Inc. , a telephone answering service, was founded in 2002. The firm offers Call Center Services and IT managed services, and is midsize.
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LQ Digital

Not yet reviewed

$100,000+

$150 - $199 / hr

250 - 999

Shelton, CT

Services provided

25% Search Engine Optimization

15% Affiliate Marketing

15% Social Media Marketing +5 services

10% Call Center Services

10% Conversion Optimization

10% Demand Generation Marketing

10% Digital Strategy

5% Performance Marketing

LQ Digital, a SEO services firm, offer Search Engine Optimization and Social Media Marketing. They were established in 2006.
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Shelton, CT

100 Beard Sawmill Rd
Shelton, CT 06484
41 - 49

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Liberty Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hartford, CT

Services provided

30% Business Consulting

20% Back Office Outsourcing

20% Business Continuity Management +2 services

15% Building Security Services

15% Commercial Brokerage Services

Liberty Locksmith Store is a Business Consulting company launched in 2004. Their services include Business Consulting and Back Office Outsourcing.
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Leverage BPO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shelton, CT

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Finance & Accounting Outsourcing (FAO) +4 services

10% Graphic Design

10% Search Engine Optimization

10% Web Design

10% Web Development

Based in Shelton, Connecticut, Leverage BPO is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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ACC

4.6 10 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Bristol, CT

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

ACC is a customer contact center company specializing in both inbound and outbound services, including customer service, technical support, and appointment setting. Reviews highlight their efficiency and quality of service, with approximately 70% noting quick response times and professionalism. While pricing is occasionally suggested as an area for improvement, 80% of reviews commend their reliable and effective services.

See all 10 projects
Reviews mention Great project management
Clients have expressed strong satisfaction with American Customer Care's project management capabilities. One client noted that their technical expertise and leadership were crucial in establishing a call center, ensuring it became operational in a short time. The project manager and account representatives were described as highly motivated and experienced, consistently delivering value and high-quality service. Overall, the sentiment reflects confidence in ACC's ability to meet client objectives effectively and efficiently.

Customer Service and Order Processing for Finance Company

4.5 Nov 2, 2017

When we established our new call center, their technical expertise and leadership were essential in putting together a comprehensive start-up plan. With their help, our fully functional call center was up and running in a very limited amount of time. The project manager and representatives assigned to my account are highly motivated, experienced professionals and I know I can count on them to create value for our company and provide high-quality service to our consumers.
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Industry Experience

The service provider has demonstrated expertise across various industries, including Government, Information Technology, Legal, Retail, and Financial Services. Clients consistently highlight their efficiency, reliability, and strong customer service, noting significant time and cost savings. Government and IT clients praised the provider's ability to enhance productivity, while Legal and Retail sectors valued their appointment-setting capabilities. Overall, sentiment is highly positive, positioning the provider as a strong fit for organizations seeking effective outbound and inbound services.
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Select Industry to see insights

Information technology Legal Financial services Retail Consumer Products Government Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (4) Less than $10,000 (2) $10,000,000 + (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive the company's pricing as reasonable, particularly given the quality of service provided. One client noted they save approximately $5,000 monthly due to the efficiency of the services. However, there are suggestions for improvement, with multiple reviewers recommending lower prices or more competitive packages. Overall, while clients appreciate the value received, a few expressed the desire for more attractive pricing options.
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Miami, Florida (1) Southaven, Mississippi (1) Farmington, Connecticut (1) Edison, New Jersey (1) Long Branch, New Jersey (1) Secaucus, New Jersey (1) New York City, New York (1) Henderson, Nevada (1) Boardman, Oregon (1)

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3PL World Wide

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Southington, CT

Services provided

30% Logistics & Supply Chain Consulting

20% Call Center Services

20% Fulfillment +2 services

20% Warehousing & Distribution

10% Freight forwarding

Headquartered in Southington, Connecticut, 3PL World Wide is a midsize Logistics & Supply Chain Consulting company. The team offers Logistics & Supply Chain Consulting and Call Center Services.
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Cold Call Me

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Shelton, CT

Services provided

65% Sales Outsourcing

10% Demand Generation Marketing

5% Account-Based Marketing +4 services

5% Business Consulting

5% Call Center Services

5% Direct Marketing

5% Email Marketing

Located in Shelton, Connecticut, Cold Call Me is a Sales Outsourcing company. Founded in 2024, the team provides Sales Outsourcing and Demand Generation Marketing.
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Tricom Systems

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Milford, CT

Services provided

50% Call Center Services

50% IoT Development

Tricom Systems is a small Milford, Connecticut-based call center service and IoT development company. Their services include Call Center Services and IoT development.
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The Mercury Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Stratford, CT

Services provided

50% Call Center Services

50% IT Strategy Consulting

Headquartered in Stratford, Connecticut, The Mercury Group is a small telephone answering service and IT strategy consulting company. The team offers Call Center Services and IT strategy consulting.
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DVP Technologies

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Southbury, CT

Services provided

50% Call Center Services

50% IT Strategy Consulting

Answering service and IT strategy consulting company DVP Technologies is located in Southbury, Connecticut. They focus on Call Center Services and IT strategy consulting.
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Northland Marketing LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hartford, CT

Services provided

15% Pay Per Click

15% Sales Outsourcing

15% Search Engine Optimization +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Video Marketing

Established in 2020, Northland Marketing LLC is a small social media marketing firm. Their team specializes in Social Media Marketing and Search Engine Optimization.
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E Circle Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Manchester, CT

Services provided

10% Advertising

10% Broadcast Video

10% Content Marketing +7 services

10% Email Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Design

Launched in 2003, E Circle Marketing is an Advertising company. Their services include Advertising and Social Media Marketing.
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