Top BPO Companies in Connecticut

Ratings Updated: February 23, 2026

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Featured

What are Featured Providers?
Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Connecticut

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Reviews mention Well-organized projects
Clients have consistently praised Solvo Global for their well-organized project management. One CEO noted, 'Every process is now documented,' highlighting the company's commitment to thorough documentation and standard operating procedures. The seamless communication and proactive nature of Solvo's staff further emphasize their organizational efficiency. Overall, the sentiment reflects strong satisfaction with Solvo Global's structured approach, which has effectively alleviated operational burdens for clients.

BPO Services for Management Consulting Firm

5.0 Nov 22, 2021

Solvo mapped out my business processes to create a well-documented SOP and provides me with access to KPI dashboards. This reflects their ability to organize projects efficiently and ensure that all procedures are clearly outlined. My employees are extremely proactive and are constantly looking for a better way to do things.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Connecticut

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Puts the customer first
Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Connecticut

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Passionate about their work
Clients have consistently noted the team's passion for their work, highlighting their dedication and hard work. One client mentioned that the management is particularly impressive, stating, 'They are hard workers and are passionate about the job.' This sentiment is echoed in the feedback about their willingness to address issues quickly and their commitment to training, making them valuable employees who invest effort into their projects.

Outbound Call Support for Real Estate Company

5.0 Jun 1, 2020

Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Connecticut

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Translate ideas into products
Clients express high satisfaction with TechSpeed LLC's capability to translate ideas into actionable products. One client highlighted their 'remarkable ability' to convert verbal discussions into targeted action items, resulting in a top-notch research report delivered swiftly and cost-effectively. The effective communication and speedy workflow further contributed to a positive experience, with no areas for improvement identified. Overall, the sentiment indicates that TechSpeed LLC is a reliable partner for translating concepts into successful outcomes.

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received overwhelmingly positive feedback from clients. Notable comments include their impressive speed, accuracy, and proactive communication. One client praised their data management skills, noting enhancements to user experience and SEO. Another highlighted their responsiveness and effective project management, consistently delivering on time. Clients have expressed satisfaction with the value provided, with no significant areas for improvement identified, reflecting a strong overall sentiment towards the company's services.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

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Strategic Sales & Marketing

4.7 22 reviews

$1,000+

$50 - $99 / hr

50 - 249

Farmington, CT

Services provided

100% Sales Outsourcing

Strategic Sales & Marketing is a telemarketing and lead generation company specializing in outbound sales and appointment setting. The firm receives overwhelmingly positive feedback, with approximately 90% of reviewers praising their ability to exceed desired metrics and generate quality leads. A notable 75% of reviewers commend their professional project management and adaptability to client needs. Clients appreciate their expertise in data mining and their ability to deliver impressive results, making them a valuable partner for businesses seeking to enhance sales and lead generation efforts.

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Reviews mention Personable
Clients have expressed a strong sentiment regarding the personable nature of Strategic Sales & Marketing. One client noted that their team is 'both personable and tenacious,' emphasizing their ability to build relationships rather than merely pitch services. Another client appreciated the genuine interaction, stating that talking to potential customers felt more authentic. Overall, the feedback highlights the company's commitment to fostering personal connections, which significantly enhances client satisfaction and engagement.

Customer Acquisition Services for Product Security Company

5.0 Feb 21, 2018

They're both personable and tenacious. I've gotten feedback from several customers that Strategic Sales team members are very persistent about scheduling a follow-up appointment but do so in a pleasant way. There are a number of prospects that I would never have connected with if they hadn’t kept sending them information and scheduling calls.
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Industry Experience

Strategic Sales & Marketing has demonstrated notable expertise across various industries including Manufacturing, Healthcare, Financial Services, Business Services, Consulting, and Education. Clients commend their ability to generate quality leads and deliver impressive sales growth metrics, particularly in Manufacturing and Healthcare sectors, indicating strong overall satisfaction. Their strengths lie in data mining, adaptability, and effective communication with clients. Businesses seeking robust lead generation and telemarketing services will find them a suitable partner in these industries.
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Manufacturing Healthcare Other Industry Financial services Consulting Business services Education Software IT Services Hospitality & leisure Information technology Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $200,000 to $999,999 (6) $50,000 to $199,999 (5) Less than $10,000 (2)

What Clients Have Said
Overall, clients of Strategic Sales & Marketing express positive sentiments regarding the company's cost and value for money. Many reviews highlight the impressive ROI, with one client noting a 300% return on investment. Clients appreciated the consistent performance, with one remarking that the engagement stayed within budget and exceeded expected metrics. However, a few clients mentioned concerns about pricing flexibility and the need for smaller service packages. Overall, the feedback indicates that clients find their services cost-effective and valuable.
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Dallas, Texas (2) New York City, New York (2) New Haven, Connecticut (1) Vestal, New York (1) Valrico, Florida (1) East Peoria, Illinois (1) Fort Wayne, Indiana (1) Bellmore, New York (1) North Charleston, South Carolina (1) Morristown, Tennessee (1) Long Island City, New York (1) San Jose, California (1) Scottsdale, Arizona (1) Seattle, Washington (1) Sudbury, Massachusetts (1) Herndon, Virginia (1) Sellersville, Pennsylvania (1) Monroe, Connecticut (1)

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DSO Medplus

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Stonington, CT

Services provided

50% Back Office Outsourcing

50% Call Center Services

DSO Medplus, a call center company and Back Office Outsourcing company, is headquartered in Stonington, Connecticut. The team specializes in Call Center Services and Back Office Outsourcing.
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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Connecticut

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Boldr.

4.4 11 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Connecticut

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

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Reviews mention Helpful
Clients have expressed high satisfaction with Boldr's helpfulness and responsiveness. One client noted their flexibility and commitment to understanding client needs, stating, 'Their personalities are pleasant, helpful, and friendly.' Another highlighted Boldr's effective onboarding process and ongoing support, remarking on their 'high-quality customer support' and the absence of turnover. Overall, feedback indicates a strong sentiment of appreciation for Boldr's collaborative approach and the positive impact on client operations.

PEO Support for Baby Registry Platform

4.5 Aug 12, 2022

With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.
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Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

Their personalities are pleasant, helpful, and friendly. All of their staff have a terrific work ethic, from their senior management team all the way down to the front-line representatives.
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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate significant dissatisfaction with Boldr.'s performance, particularly in customer support and project management. One CEO reported a loss of 30% of valuable customers, citing a lack of communication and failure to deliver promised services. Despite initial referrals, clients expressed that their engagement was ultimately a waste of resources, with calls for comprehensive improvements across all aspects of their service.
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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Boldr. as providing good value for money, with several reviews highlighting significant cost savings. For instance, one client reported annual savings of $6 million due to Boldr.'s services, while another emphasized that their pricing fit the budget and offered good value. Overall, the sentiment is positive, with many clients appreciating the balance of quality service and affordability, although some noted areas for improvement in hiring speed.
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United States (7) Austria (1) Canada (1)

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Connecticut

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Adaptable
The sentiment regarding adaptability for Big Outsource is overwhelmingly positive. Clients noted their exceptional ability to adjust communication styles to align with brand tones, enhancing the overall client experience. For instance, one client highlighted that Big Outsource felt like an extension of their team, integrating feedback swiftly and maintaining high professionalism. Another client praised their bilingual capabilities, which allowed for seamless communication with diverse audiences. This adaptability has significantly contributed to improved client satisfaction and operational efficiency.

Staffing & Back-Office Outsourcing for E-Commerce Company

5.0 Jul 24, 2025

The ability to work fluently in both English and Spanish was a huge asset. We didn’t expect them to grasp educational nuances so quickly, but they adapted and made our service feel more premium.
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Back-Office Outsourcing for Organic Meal Delivery Firm

5.0 Sep 7, 2025

What stood out most was their ability to adapt their tone and communication style to our brand instantly. Within the first month, it felt like they were an extension of our own studio. Their consistency and professionalism never wavered, which is rare in outsourcing.
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4 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Big Outsource highlight exceptional responsiveness and reliability, with clients noting significant improvements in their operational efficiency. For instance, a client reported a 30% reduction in project turnaround time, while another achieved a 70% decrease in administrative workload. Users appreciated the proactive communication and adaptability of the team, which fostered a sense of stability in their operations. However, some clients suggested that more proactive tool recommendations could enhance the service further.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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SS&C Technologies

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Boston, MA

Services provided

60% Call Center Services

20% Accounting

20% Custom Software Development

Headquartered in Windsor, Connecticut and Boston, Massachusetts, SS&C Technologies is a call center service. They specialize in Call Center Services and Accounting.
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Boston, MA

50 Milk Street, 7th & 9th Floor
Boston, MA 02110
151 - 200

+1.617.648.0902

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REVA Global LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

West Hartford, CT

Services provided

50% Call Center Services

30% Back Office Outsourcing

10% Pay Per Click +1 service

10% Search Engine Optimization

REVA Global LLC, a telephone answering service, was founded in 2014. The firm specializes in Call Center Services and Back Office Outsourcing.
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OfficePartners360

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ridgefield, CT

Services provided

30% Call Center Services

20% Accounting

20% Back Office Outsourcing +2 services

20% Custom Software Development

10% Customer Service Outsourcing

OfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
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Power BDC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stamford, CT

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Power BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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Central Communications Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Norwalk, CT

Services provided

40% Back Office Outsourcing

40% Call Center Services

10% IT Managed Services +1 service

10% IT Strategy Consulting

Central Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
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Featured

What are Featured Providers?

TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Connecticut

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

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São Paulo, Brazil

Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-000
101 - 150

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ARC Quality Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Orange, CT

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Launched in 1996, ARC Quality Solutions is a phone answering service. The agency specializes in Call Center Services and Customer Service Outsourcing.
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Connecticut Medical Billing Services

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Glastonbury, CT

Services provided

100% Back Office Outsourcing

Connecticut Medical Billing Services is a Back Office Outsourcing company. The Glastonbury, Connecticut-based company was established in 2019. Their services include Back Office Outsourcing.
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Locksmith & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Milford, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Locksmith & Key Store is a Business Consulting company. Established in 1979, the team specializes in Business Consulting and Back Office Outsourcing.
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Affordable Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Waterbury, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 2001, Affordable Locksmith Services is a small Business Consulting company located in Waterbury, Connecticut. Their team offers Business Consulting and Back Office Outsourcing.
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Super Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New Canaan, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Super Locksmith Services is a small Business Consulting company headquartered in New Canaan, Connecticut. The team provides Business Consulting and Back Office Outsourcing.
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Safe & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hartford, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Safe & Key Store, a Business Consulting company, is located in Hartford, Connecticut. The team specializes in Business Consulting and Back Office Outsourcing.
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Metro Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New Haven, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Metro Locksmith Services is a Business Consulting company. They are headquartered in New Haven, Connecticut and have small team. They focus on Business Consulting and Back Office Outsourcing.
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Master Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wallingford, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Master Locksmith Store is a Business Consulting company. Their team is based in Wallingford, Connecticut and offers Business Consulting and Back Office Outsourcing.
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City Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rocky Hill, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

City Locksmith Store is a Business Consulting company. The company is located in Rocky Hill, Connecticut. Their services include Business Consulting and Back Office Outsourcing.
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Galaxy Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Stamford, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Galaxy Locksmith Store is located in Stamford, Connecticut. Established in 1995, the team offers Business Consulting and Back Office Outsourcing.
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Lock Safe Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Meriden, CT

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Commercial Property Management +1 service

25% Sales Outsourcing

Lock Safe Services is a Business Consulting company founded in 1994. The company provides Business Consulting and Back Office Outsourcing.
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Statlinx

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Stamford, CT

Services provided

70% Call Center Services

30% Back Office Outsourcing

Founded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
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Advantage Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bloomfield, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Headquartered in Bloomfield, Connecticut, Advantage Locksmith Store is a Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were launched in 1994.
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Baldwin Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Darien, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Baldwin Locksmith Store, a small Business Consulting company, is located in Darien, Connecticut. The team provides Business Consulting and Back Office Outsourcing.
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Universal Connectivity

Not yet reviewed

$1,000+

Undisclosed

2 - 9

West Hartford, CT

Services provided

20% Call Center Services

20% Cloud Consulting & SI

20% Unified Communications Consulting & SI +4 services

15% IT Managed Services

10% Cybersecurity

10% IT Strategy Consulting

5% Other IT Consulting and SI

Founded in 1995, Universal Connectivity is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI.
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ct home specialist

Not yet reviewed

$25,000+

Undisclosed

50 - 249

Somers, CT

Services provided

40% Call Center Services

30% Contract Manufacturing

10% Commercial Property Management +2 services

10% Content Marketing

10% Direct Marketing

Ct home specialist is an answering service company. Located in Somers, Connecticut, their team provides Call Center Services and Contract Manufacturing.
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Partner in Publishing

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Glastonbury, CT

Services provided

20% Sales Outsourcing

15% Content Marketing

10% Customer Service Outsourcing +10 services

10% Email Marketing

5% Event Marketing

5% Graphic Design

5% Market Research

5% Marketing Strategy

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

5% Video Marketing

5% Web Design

Partner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing.
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Web Focus LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Middletown, CT

Services provided

35% Call Center Services

35% Translation

30% Customer Service Outsourcing

Web Focus LLC is a call center. The team focuses on Call Center Services and Translation, and the company is located in Middletown, Connecticut.
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Telserv LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cromwell, CT

Services provided

100% Call Center Services

Telserv LLC, an answering service, was founded in 2002. The agency provides Call Center Services.
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Prime Communications

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Glastonbury, CT

Services provided

100% Call Center Services

Prime Communications is a telephone answering service. The Glastonbury, Connecticut-based firm was founded in 1982. Their services include Call Center Services.
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Global Help Desk Services, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rocky Hill, CT

Services provided

70% Call Center Services

30% IT Managed Services

Global Help Desk Services, Inc. , a telephone answering service, was founded in 2002. The firm offers Call Center Services and IT managed services, and is midsize.
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LQ Digital

Not yet reviewed

$100,000+

$150 - $199 / hr

250 - 999

Austin, TX

Services provided

25% Search Engine Optimization

15% Affiliate Marketing

15% Social Media Marketing +5 services

10% Call Center Services

10% Conversion Optimization

10% Demand Generation Marketing

10% Digital Strategy

5% Performance Marketing

LQ Digital, a SEO services firm, offer Search Engine Optimization and Social Media Marketing. They were established in 2006.
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Austin, TX

9050 N Capital of Texas Hwy
Austin, TX 78759
21 - 30

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Leverage BPO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shelton, CT

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Finance & Accounting Outsourcing (FAO) +4 services

10% Graphic Design

10% Search Engine Optimization

10% Web Design

10% Web Development

Based in Shelton, Connecticut, Leverage BPO is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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ACC

4.6 10 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Bristol, CT

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

ACC is a customer contact center company specializing in both inbound and outbound services, including customer service, technical support, and appointment setting. Reviews highlight their efficiency and quality of service, with approximately 70% noting quick response times and professionalism. While pricing is occasionally suggested as an area for improvement, 80% of reviews commend their reliable and effective services.

See all 10 projects

Industry Experience

ACC has demonstrated strong capabilities across various industries including Government, Information Technology, Legal, Financial Services, Retail, and Consumer Products. Clients commend their efficiency, quality service, and ability to enhance productivity, while noting strong customer relations and cost savings. Overall sentiment is positive, indicating a solid fit for organizations seeking reliable outbound and customer service solutions, particularly in sectors requiring high-volume call handling and support.
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Information technology Legal Financial services Retail Consumer Products Government Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (4) Less than $10,000 (2) $10,000,000 + (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive ACC's pricing as reasonable, particularly in relation to the value received. For instance, one client highlighted that their services saved approximately $5,000 per month, indicating significant cost efficiency. However, some clients suggested potential improvements, such as lowering prices for better competitiveness. Overall, while the company is recognized for delivering quality services, there are calls for adjustments in pricing to enhance perceived value.
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View projects from:

Miami, Florida (1) Southaven, Mississippi (1) Farmington, Connecticut (1) Edison, New Jersey (1) Long Branch, New Jersey (1) Secaucus, New Jersey (1) New York City, New York (1) Henderson, Nevada (1) Boardman, Oregon (1)

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3PL World Wide

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Southington, CT

Services provided

30% Logistics & Supply Chain Consulting

20% Call Center Services

20% Fulfillment +2 services

20% Warehousing & Distribution

10% Freight forwarding

Headquartered in Southington, Connecticut, 3PL World Wide is a midsize Logistics & Supply Chain Consulting company. The team offers Logistics & Supply Chain Consulting and Call Center Services.
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Tricom Systems

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Milford, CT

Services provided

50% Call Center Services

50% IoT Development

Tricom Systems is a small Milford, Connecticut-based call center service and IoT development company. Their services include Call Center Services and IoT development.
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The Mercury Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Stratford, CT

Services provided

50% Call Center Services

50% IT Strategy Consulting

Headquartered in Stratford, Connecticut, The Mercury Group is a small telephone answering service and IT strategy consulting company. The team offers Call Center Services and IT strategy consulting.
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DVP Technologies

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Southbury, CT

Services provided

50% Call Center Services

50% IT Strategy Consulting

Answering service and IT strategy consulting company DVP Technologies is located in Southbury, Connecticut. They focus on Call Center Services and IT strategy consulting.
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Northland Marketing LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hartford, CT

Services provided

15% Pay Per Click

15% Sales Outsourcing

15% Search Engine Optimization +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Video Marketing

Established in 2020, Northland Marketing LLC is a small social media marketing firm. Their team specializes in Social Media Marketing and Search Engine Optimization.
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E Circle Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Manchester, CT

Services provided

10% Advertising

10% Broadcast Video

10% Content Marketing +7 services

10% Email Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Design

Launched in 2003, E Circle Marketing is an Advertising company. Their services include Advertising and Social Media Marketing.
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Chief Seconds

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New Haven, CT

Services provided

25% Fractional CMO Services

20% Branding

20% Content Marketing +2 services

20% Sales Outsourcing

15% Marketing Strategy

Chief Seconds is a Fractional CMO Services company. They are headquartered in New Haven, Connecticut, and their services include Fractional CMO Services and Branding.
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TrueVoice Growth Marketing™

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Norwalk, CT

Services provided

10% Affiliate Marketing

10% Business Consulting

10% CRM Consulting and SI +7 services

10% Content Marketing

10% Customer Service Outsourcing

10% Direct Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

TrueVoice Growth Marketing™ is a Direct Marketing company. Headquartered in Norwalk, Connecticut, the firm was founded in 2008. Their team offers Direct Marketing and Social Media Marketing.
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Axiomdigita Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Easton, CT

Services provided

15% Graphic Design

15% Marketing Strategy

15% Sales Outsourcing +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Design

10% Pay Per Click

Axiomdigita Marketing is a small Easton, Connecticut-based Marketing Strategy company. The team provides Marketing Strategy and Social Media Marketing.
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ESMSYS

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stamford, CT

Services provided

10% AI Development

10% Branding

10% Customer Service Outsourcing +8 services

10% IT Managed Services

10% IT Strategy Consulting

10% Immigration Law

10% Mobile App Development

10% Web Design

10% Web Development

5% CRM Consulting and SI

5% ERP Consulting and SI

Branding firm ESMSYS was launched in 2003. The agency focuses on Branding and Web Design.
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Contractor Marketing Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Groton, CT

Services provided

15% Search Engine Optimization

15% Web Design

10% Content Marketing +6 services

10% Content Writing Services

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Social Media Marketing

10% Web Development

SEO agency Contractor Marketing Solutions is in Groton, Connecticut. The team provides Search Engine Optimization and Web Design.
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2matic Interactive

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

West Hartford, CT

Services provided

10% AI Development

10% Business Consulting

10% E-Commerce Development +7 services

10% Email Marketing

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Marketing

10% Video Production

10% Web Design

Based in West Hartford, Connecticut, 2matic Interactive is a social media marketing agency. They offer Social Media Marketing and Email Marketing.
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