Top BPO Companies in Connecticut
1 Leaders 15 Contenders
56 Companies
List of the Top Connecticut BPO Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves ConnecticutServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a professional customer support and call handling company offering tailored solutions across various industries. They consistently receive positive feedback, with 100% of reviewers praising their professionalism and ability to enhance client communication. Approximately 90% of clients noted improved response times and increased customer satisfaction. Clients value their seamless project management and commitment to understanding brand voices.
Reviews mention Well-organized projects
The feedback regarding project organization from clients of Top Customer Service is overwhelmingly positive. Clients like Auto Holic Detailers and BS Electrical noted that their workflows were 'smooth and well organized,' with timely communication and adherence to schedules. The project management was described as 'organized and reliable,' with teams responsive to client needs. Overall, the sentiment reflects a high level of satisfaction with the structured approach and professionalism demonstrated throughout the engagements.-
Customer Support Portal Dev & Design for Appliance Repair Co
5.0 Dec 6, 2025Project management was very organized. Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent.
Read Full Review -
Customer Service Outsourcing for Daycare Center
5.0 Dec 19, 2025Their team stayed organized, proactive, and responsive throughout the engagement. They checked in regularly, asked the right questions to understand our needs, and delivered exactly what they promised with timely and professional communication at every step.
Read Full Review -
Customer Service Outsourcing for Construction Company
5.0 Dec 19, 2025Project management was smooth and organized. Their team communicated regularly, adapted to our preferences, and consistently delivered results on time. They were responsive to our questions and quick to adjust when we requested changes.
Read Full Review -
Customer Support Services for Renovation & Flooring Co
5.0 Dec 20, 2025The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. Working with them felt easy and stress-free.
Read Full Review -
Customer Support for Home Renovation Company
5.0 Dec 22, 2025Project management was very smooth and well organized. The team delivered everything on time and was always responsive to our needs. Communication was clear, and they were quick to address any questions or changes we requested.
Read Full Review
Was this helpful?
16 of 16 reviews are 5 stars$50,000 – $199,999 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
Recent feedback for Top Customer Service reflects a strong overall sentiment, with clients praising their professionalism and responsiveness. Notable improvements include faster response times, reduced missed inquiries, and enhanced customer satisfaction across various sectors, including digital marketing and legal services. Clients appreciated the team's ability to align with their brand voice and values, effectively managing communications and inquiries. Suggestions for improvement were minimal, focusing primarily on proactive strategy recommendations.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves ConnecticutServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Puts the customer first
Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
Read Full Review -
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across various industries, particularly in Financial Services, eCommerce, and Gaming. Clients highlight their expertise in customer support, operational efficiency, and integration capabilities. In Financial Services, they have improved customer satisfaction and reduced churn through proactive management. The eCommerce sector praises their back-office support and supplier vetting, while Gaming clients commend their community management and content development. Overall, Hugo Inc. is well-suited for businesses seeking effective customer engagement and operational optimization.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Hugo Inc. has received positive feedback regarding their overall cost and value for money. Clients frequently highlighted 'good value for cost' and 'great culture fit' as key reasons for choosing Hugo over competitors. Specific instances include a financial services CMO noting that Hugo's services significantly increased revenue while reducing integration times. Additionally, clients appreciated the efficiency and flexibility of Hugo’s teams, emphasizing that their services allowed for substantial cost reductions and improved operational capabilities.Was this helpful?
View projects from:
Was this helpful?
$100,000+Undisclosed10,000+Serves ConnecticutServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Receptive
TDCX demonstrates a high level of receptiveness to client feedback, as noted by a regional project manager who highlighted their management team's openness to new ideas and suggestions. The flexibility in accommodating last-minute changes and sourcing native speakers promptly further exemplifies their adaptability. Overall, clients express satisfaction with TDCX's responsiveness and the positive impact on customer satisfaction rates, although there is a suggestion for more competitive pricing.-
Call Center Services for Premium Coffee Brand
5.0 Apr 24, 2022Their management team are receptive to feedback, new ideas and suggestions.
Read Full Review
Was this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Services provided
100% Sales OutsourcingSee all 22 projectsStrategic Sales & Marketing is a B2B lead generation and telemarketing company renowned for its expertise in outbound sales and appointment setting. With a track record of exceeding agreed-upon metrics by multiples of two or three, they have garnered overwhelmingly positive feedback from clients. Over 90% of reviewers highlight their professionalism and the quality of leads generated, emphasizing their strong data mining capabilities and customized approach to sales solutions.
Reviews mention Receptive
Clients have noted Strategic Sales & Marketing's exceptional receptiveness to their needs, as highlighted by a Lane Associates office manager who praised SSM for their ability to listen and understand client objectives. The feedback emphasized their professionalism and quick responsiveness to issues, with the client stating, "If I have any issue, I can mention it to Jeff, and he’ll address it immediately." Overall, sentiment regarding receptiveness is highly positive, indicating strong client satisfaction.-
Lead Generation for Heating & Air Conditioning Contractor
5.0 Mar 4, 2022SSM’s biggest strength is their ability to listen to their clients — they’ve understood what we want and know what to do with it. They’re very professional, too. If I have any issue, I can mention it to Jeff, and he’ll address it immediately.
Read Full Review
Was this helpful?
Industry Experience
Strategic Sales & Marketing has demonstrated expertise across various industries, including Manufacturing, Healthcare, Financial Services, Business Services, Education, and Information Technology. Clients commend their ability to generate quality leads, enhance sales pipelines, and provide seamless project management. Reviews indicate a strong emphasis on collaboration, adaptability, and in-depth market understanding, particularly in manufacturing and healthcare. Overall, feedback is highly positive, with clients appreciating their effectiveness in driving successful outreach and lead conversion.
Read All ReviewsSelect Industry to see insights
Healthcare Financial services Business services Education Software IT Services Hospitality & leisure Information technology Advertising & marketing Other Industry Manufacturing ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive overall sentiment regarding the cost and value for money of Strategic Sales & Marketing. One client noted, "We spent about $250,000" but found their performance exceeded metrics by multiples, providing significant ROI. Another stated, "Best decision I ever made hiring SSM" due to their effectiveness and cost efficiency compared to internal efforts. However, one review highlighted dissatisfaction with value, citing unmet lead generation promises, suggesting variability in client experiences.Was this helpful?
View projects from:
Dallas, Texas (2) New York City, New York (2) New Haven, Connecticut (1) Vestal, New York (1) Valrico, Florida (1) East Peoria, Illinois (1) Fort Wayne, Indiana (1) Bellmore, New York (1) North Charleston, South Carolina (1) Morristown, Tennessee (1) Long Island City, New York (1) San Jose, California (1) Scottsdale, Arizona (1) Seattle, Washington (1) Sudbury, Massachusetts (1) Herndon, Virginia (1) Sellersville, Pennsylvania (1) Monroe, Connecticut (1)Was this helpful?
-
-
$5,000+< $25 / hr10 - 49Stonington, CT
Services provided
50% Back Office Outsourcing50% Call Center ServicesDSO Medplus, a call center company and Back Office Outsourcing company, is headquartered in Stonington, Connecticut. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999Windsor, CT
Services provided
60% Call Center Services20% Accounting20% Custom Software DevelopmentHeadquartered in Windsor, Connecticut and Boston, Massachusetts, SS&C Technologies is a call center service. They specialize in Call Center Services and Accounting.
Read more -
UndisclosedUndisclosed250 - 999West Hartford, CT
Services provided
50% Call Center Services30% Back Office Outsourcing10% Pay Per Click +1 service10% Search Engine OptimizationREVA Global LLC, a telephone answering service, was founded in 2014. The firm specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
70% Call Center Services30% Back Office OutsourcingFounded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Ridgefield, CT
Services provided
30% Call Center Services20% Accounting20% Back Office Outsourcing +2 services20% Custom Software Development10% Customer Service OutsourcingOfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
Read more -
UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
60% Call Center Services40% Customer Service OutsourcingPower BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
Read more -
UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Customer Service OutsourcingGallery Locksmith Store is a Business Consulting company. Their small team is in Stamford, Connecticut. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Norwalk, CT
Services provided
40% Back Office Outsourcing40% Call Center Services10% IT Managed Services +1 service10% IT Strategy ConsultingCentral Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
Read more -
UndisclosedUndisclosed50 - 249Orange, CT
Services provided
70% Call Center Services30% Customer Service OutsourcingLaunched in 1996, ARC Quality Solutions is a phone answering service. The agency specializes in Call Center Services and Customer Service Outsourcing.
Read more -
Undisclosed< $25 / hr50 - 249Glastonbury, CT
Services provided
100% Back Office OutsourcingConnecticut Medical Billing Services is a Back Office Outsourcing company. The Glastonbury, Connecticut-based company was established in 2019. Their services include Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Milford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith & Key Store is a Business Consulting company. Established in 1979, the team specializes in Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Waterbury, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFounded in 2001, Affordable Locksmith Services is a small Business Consulting company located in Waterbury, Connecticut. Their team offers Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49New Canaan, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSuper Locksmith Services is a small Business Consulting company headquartered in New Canaan, Connecticut. The team provides Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Hartford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSafe & Key Store, a Business Consulting company, is located in Hartford, Connecticut. The team specializes in Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49New Haven, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementMetro Locksmith Services is a Business Consulting company. They are headquartered in New Haven, Connecticut and have small team. They focus on Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Greenwich, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExpert Locksmith Services is a Business Consulting company. The company is headquartered in Greenwich, Connecticut. Their team specializes in Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Wallingford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementMaster Locksmith Store is a Business Consulting company. Their team is based in Wallingford, Connecticut and offers Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Rocky Hill, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Store is a Business Consulting company. The company is located in Rocky Hill, Connecticut. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Galaxy Locksmith Store is located in Stamford, Connecticut. Established in 1995, the team offers Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Bloomfield, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementHeadquartered in Bloomfield, Connecticut, Advantage Locksmith Store is a Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were launched in 1994.
Read more -
UndisclosedUndisclosed10 - 49Darien, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBaldwin Locksmith Store, a small Business Consulting company, is located in Darien, Connecticut. The team provides Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49West Hartford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExpress Locksmith Store, a Business Consulting company, was established in 1993. Located in West Hartford, Connecticut, the team focuses on Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Waterbury, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAll Day Locksmith Service is a small Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were founded in 1986.
Read more -
UndisclosedUndisclosed10 - 49Greenwich, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Central Locksmith Store was established in 1996. The team provides Business Consulting and Back Office Outsourcing and is located in Greenwich, Connecticut.
Read more -
UndisclosedUndisclosed10 - 49Meriden, CT
Services provided
25% Back Office Outsourcing25% Business Consulting25% Commercial Property Management +1 service25% Sales OutsourcingLock Safe Services is a Business Consulting company founded in 1994. The company provides Business Consulting and Back Office Outsourcing.
Read more -
$1,000+Undisclosed2 - 9West Hartford, CT
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Unified Communications Consulting & SI +4 services15% IT Managed Services10% Cybersecurity10% IT Strategy Consulting5% Other IT Consulting and SIFounded in 1995, Universal Connectivity is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI.
Read more -
$25,000+Undisclosed50 - 249Somers, CT
Services provided
40% Call Center Services30% Contract Manufacturing10% Commercial Property Management +2 services10% Content Marketing10% Direct MarketingCt home specialist is an answering service company. Located in Somers, Connecticut, their team provides Call Center Services and Contract Manufacturing.
Read more -
$5,000+$25 - $49 / hr10 - 49Glastonbury, CT
Services provided
20% Sales Outsourcing15% Content Marketing10% Customer Service Outsourcing +10 services10% Email Marketing5% Event Marketing5% Graphic Design5% Market Research5% Marketing Strategy5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Video Marketing5% Web DesignPartner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing.
Read more -
UndisclosedUndisclosed10 - 49West Hartford, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Keystone Locksmith Shop is located in West Hartford, Connecticut. They specialize in Business Consulting and Back Office Outsourcing and were established in 2000.
Read more -
UndisclosedUndisclosed10 - 49Simsbury, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingSuper Locksmith Services, a Business Consulting company, is headquartered in Simsbury, Connecticut. They offer Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49East Haven, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLock & Key Shop is a small Business Consulting company founded in 1979. Their team specializes in Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Glastonbury, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBased in Glastonbury, Connecticut, Amber Locksmith Store is a Business Consulting company. The team focuses on Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Norwalk, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Elite Locksmith Services is headquartered in Norwalk, Connecticut. They focus on Business Consulting and Back Office Outsourcing and were established in 1997.
Read more -
UndisclosedUndisclosed10 - 49Plainville, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Central Locksmith Store is headquartered in Plainville, Connecticut. The team offers Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Middletown, CT
Services provided
35% Call Center Services35% Translation30% Customer Service OutsourcingWeb Focus LLC is a call center. The team focuses on Call Center Services and Translation, and the company is located in Middletown, Connecticut.
Read more -
UndisclosedUndisclosed50 - 249Cromwell, CT
Services provided
100% Call Center ServicesTelserv LLC, an answering service, was founded in 2002. The agency provides Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Glastonbury, CT
Services provided
100% Call Center ServicesPrime Communications is a telephone answering service. The Glastonbury, Connecticut-based firm was founded in 1982. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Rocky Hill, CT
Services provided
70% Call Center Services30% IT Managed ServicesGlobal Help Desk Services, Inc. , a telephone answering service, was founded in 2002. The firm offers Call Center Services and IT managed services, and is midsize.
Read more -
$100,000+$150 - $199 / hr250 - 999Shelton, CT
Services provided
25% Search Engine Optimization15% Affiliate Marketing15% Social Media Marketing +5 services10% Call Center Services10% Conversion Optimization10% Demand Generation Marketing10% Digital Strategy5% Performance MarketingLQ Digital, a SEO services firm, offer Search Engine Optimization and Social Media Marketing. They were established in 2006.
Read moreSee All Locations (3)Shelton, CT
100 Beard Sawmill Rd
Shelton, CT 0648441 - 49
Was this helpful?
-
UndisclosedUndisclosed10 - 49Hartford, CT
Services provided
30% Business Consulting20% Back Office Outsourcing20% Business Continuity Management +2 services15% Building Security Services15% Commercial Brokerage ServicesLiberty Locksmith Store is a Business Consulting company launched in 2004. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Shelton, CT
Services provided
20% Back Office Outsourcing20% Call Center Services20% Finance & Accounting Outsourcing (FAO) +4 services10% Graphic Design10% Search Engine Optimization10% Web Design10% Web DevelopmentBased in Shelton, Connecticut, Leverage BPO is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingSee all 10 projectsACC is a customer contact center company specializing in both inbound and outbound services, including customer service, technical support, and appointment setting. Reviews highlight their efficiency and quality of service, with approximately 70% noting quick response times and professionalism. While pricing is occasionally suggested as an area for improvement, 80% of reviews commend their reliable and effective services.
Reviews mention Experienced
Clients express a highly positive sentiment regarding American Customer Care's experienced team, noting their technical expertise and leadership as crucial to successful project implementation. One client highlighted that the representatives are passionate and motivated, saving them significant time and costs. The executive team's average of over 15 years in call center management reinforces their capability, with no noted areas for improvement. Overall, clients feel confident in the value and quality of service provided.-
Customer Service and Order Processing for Finance Company
4.5 Nov 2, 2017When we established our new call center, their technical expertise and leadership were essential in putting together a comprehensive start up plan. The project manager and representatives assigned to my account are highly motivated, experienced professionals and I know I can count on them to create value for our company and provide high quality service to our consumers. Each member of their executive team averages over 15 years of experience in call center management.
Read Full Review
Was this helpful?
Industry Experience
ACC has demonstrated expertise across various industries, including Information Technology, Legal, Financial Services, Government, and Retail. Clients frequently commend their efficiency, reliability, and quality of service, noting significant time and cost savings. Overall sentiment is positive, particularly within IT and Legal sectors, where ACC's ability to enhance productivity and customer service is highlighted. Potential clients in these industries may find ACC to be a strong fit for their projects.
Read All ReviewsSelect Industry to see insights
Other industries Legal Financial services Retail Government Consumer Products Other Industry Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express positive sentiments regarding the cost-effectiveness and value for money offered by the company. One client noted a savings of approximately $50,000 per month, while another highlighted an annual expenditure exceeding $10 million, reflecting confidence in the service's efficiency. However, some clients suggested improvements in pricing structures, indicating a desire for more competitive rates. Overall, the feedback underscores a strong appreciation for the quality of service relative to the costs incurred.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed50 - 249Southington, CT
Services provided
30% Logistics & Supply Chain Consulting20% Call Center Services20% Fulfillment +2 services20% Warehousing & Distribution10% Freight forwardingHeadquartered in Southington, Connecticut, 3PL World Wide is a midsize Logistics & Supply Chain Consulting company. The team offers Logistics & Supply Chain Consulting and Call Center Services.
Read more -
$5,000+$150 - $199 / hr2 - 9Shelton, CT
Services provided
65% Sales Outsourcing10% Demand Generation Marketing5% Account-Based Marketing +4 services5% Business Consulting5% Call Center Services5% Direct Marketing5% Email MarketingLocated in Shelton, Connecticut, Cold Call Me is a Sales Outsourcing company. Founded in 2024, the team provides Sales Outsourcing and Demand Generation Marketing.
Read more -
UndisclosedUndisclosed2 - 9Milford, CT
Services provided
50% Call Center Services50% IoT DevelopmentTricom Systems is a small Milford, Connecticut-based call center service and IoT development company. Their services include Call Center Services and IoT development.
Read more -
UndisclosedUndisclosed2 - 9Stratford, CT
Services provided
50% Call Center Services50% IT Strategy ConsultingHeadquartered in Stratford, Connecticut, The Mercury Group is a small telephone answering service and IT strategy consulting company. The team offers Call Center Services and IT strategy consulting.
Read more -
UndisclosedUndisclosed2 - 9Southbury, CT
Services provided
50% Call Center Services50% IT Strategy ConsultingAnswering service and IT strategy consulting company DVP Technologies is located in Southbury, Connecticut. They focus on Call Center Services and IT strategy consulting.
Read more -
UndisclosedUndisclosed2 - 9Hartford, CT
Services provided
15% Pay Per Click15% Sales Outsourcing15% Search Engine Optimization +4 services15% Social Media Marketing15% Web Design15% Web Development10% Video MarketingEstablished in 2020, Northland Marketing LLC is a small social media marketing firm. Their team specializes in Social Media Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Manchester, CT
Services provided
10% Advertising10% Broadcast Video10% Content Marketing +7 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web DesignLaunched in 2003, E Circle Marketing is an Advertising company. Their services include Advertising and Social Media Marketing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 1 Connecticut BPO Services
-
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr10 - 49Stonington, CT
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Windsor, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed250 - 999West Hartford, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Stamford, CT
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Ridgefield, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Stamford, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Stamford, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed50 - 249Norwalk, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Orange, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr50 - 249Glastonbury, CT
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Milford, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Waterbury, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49New Canaan, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Hartford, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49New Haven, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other
Latest BPO Articles
See all articles
How Executive Search Firms Help Fast-Growing Companies Build Leadership Teams That Scale
Avoid costly executive hiring mistakes. Learn how search firms help B2B companies hire leaders who deliver results.
Can AI Replace Financial Service Providers?
LLMs are transforming finance, but can they replace the profession? Hear what expert accounting service provider, indinero, has to say.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.