Top BPO Companies in Connecticut
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List of the Top Connecticut BPO Services
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$50,000+Undisclosed1,000 - 9,999Serves ConnecticutServices provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.
Reviews mention Accommodating
Clients have praised ROI CX Solutions for their accommodating nature, highlighting their strong flexibility in adapting to unique needs and maintaining consistent communication. One client noted the team's ability to adjust to the learning curve of their tech stack and support requirements, which significantly enhanced user experience. Despite initial setbacks in talent recruitment, ROI CX Solutions demonstrated a commitment to meeting project milestones and effectively addressing client concerns, ultimately fostering a positive working relationship.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges.
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Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves ConnecticutServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Detail-oriented
Clients consistently highlight Hugo Inc.'s meticulous attention to detail, particularly in the development of comprehensive knowledge bases and customer support resources. One client praised their 'phenomenal work' in creating an informative FAQ page, which reflected a deep understanding of their products. Another noted Hugo's commitment to quality, with detailed project management leading to timely deliveries and enhanced service. Overall, the sentiment regarding their detail-oriented approach is overwhelmingly positive, showcasing their dedication to excellence in every aspect of their work.-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+Undisclosed250 - 999Serves ConnecticutServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
Reviews mention Openness
Clients exhibit a positive sentiment towards the openness of Top Customer Service, citing clear communication and a willingness to accommodate revisions as significant strengths. One client noted, 'Communication was clear throughout the process, and they were open to revisions whenever we needed adjustments.' Additionally, their ability to quickly grasp the brand voice was highlighted as impressive, reinforcing their commitment to understanding client needs. Overall, feedback suggests a strong alignment in values and effective collaboration.-
Content Writing Services for Digital Marketing Agency
5.0 Apr 19, 2026Project management was smooth and well-organized. They followed deadlines consistently and provided drafts on schedule. Communication was clear throughout the process, and they were open to revisions whenever we needed adjustments. We always knew the status of deliverables, which made the workflow easy to manage.
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Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$100,000+Undisclosed10,000+Serves ConnecticutServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Autonomous
The feedback regarding TDCX's autonomy is overwhelmingly positive. Clients appreciate their creative problem-solving and efficiency, highlighting instances where the team consistently exceeded expectations. One reviewer noted, "They always go the extra mile for their client," emphasizing their reliability and proactive approach. Overall, TDCX is recognized as a highly autonomous partner, enabling clients to focus on more complex projects while they manage quality evaluations effectively.-
BPO Services for Tech Company
5.0 May 25, 2022Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$1,000+$50 - $99 / hr50 - 249Farmington, CT
Services provided
100% Sales OutsourcingSee all 22 projectsStrategic Sales & Marketing is a B2B lead generation and telemarketing company renowned for its expertise in outbound sales and appointment setting. With a track record of exceeding agreed-upon metrics by multiples of two or three, they have garnered overwhelmingly positive feedback from clients. Over 90% of reviewers highlight their professionalism and the quality of leads generated, emphasizing their strong data mining capabilities and customized approach to sales solutions.
Reviews mention Communicative
Clients consistently commend Strategic Sales & Marketing for their effective communication and responsiveness. One CEO highlighted their 'easy to communicate with' nature and frequent updates through an accessible dashboard. Another client appreciated their collaborative approach, stating they welcomed feedback and adapted well to project changes. Overall, the sentiment reflects a strong satisfaction with their communicative practices, fostering a seamless integration into clients' teams and enhancing project outcomes.-
Lead Generation for Refund Solutions Company
5.0 Mar 3, 2022Their team communicates well, and they have a dashboard online that’s easy to access and monitor. They also take feedback very well, and they’re very collaborative. In addition, they’re very supportive, and they're capable of adapting to the changes in the project. We email frequently, and we usually have weekly phone calls to keep in touch with each other.
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Telemarketing for Health & Human Services Consultancy
5.0 Feb 15, 2018It was easy to communicate with and manage them. I would email or call them when I needed to. The biggest thing is communication. Let them get to know your organization, culture, what’s worked, and what hasn’t so that they can get a good start. Follow-up and communication are key. Have an open dialogue and let them know what you’re doing.
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Tele-Sales for Tech Consultant
5.0 Feb 21, 2020Their team is easy to communicate with and always very responsive to questions or requests. They have a portal that I can go into and check results as they're coming through without having to ask for a report from them directly.
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Industry Experience
Strategic Sales & Marketing has demonstrated expertise across various industries, including Manufacturing, Healthcare, Financial Services, Business Services, Education, and Information Technology. Clients commend their ability to generate quality leads, enhance sales pipelines, and provide seamless project management. Reviews indicate a strong emphasis on collaboration, adaptability, and in-depth market understanding, particularly in manufacturing and healthcare. Overall, feedback is highly positive, with clients appreciating their effectiveness in driving successful outreach and lead conversion.
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Healthcare Business services Financial services Education Software Hospitality & leisure Advertising & marketing IT Services Information technology Other Industry Manufacturing ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive overall sentiment regarding the cost and value for money of Strategic Sales & Marketing. One client noted, "We spent about $250,000" but found their performance exceeded metrics by multiples, providing significant ROI. Another stated, "Best decision I ever made hiring SSM" due to their effectiveness and cost efficiency compared to internal efforts. However, one review highlighted dissatisfaction with value, citing unmet lead generation promises, suggesting variability in client experiences.Was this helpful?
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Dallas, Texas (2) New York City, New York (2) New Haven, Connecticut (1) Vestal, New York (1) Valrico, Florida (1) East Peoria, Illinois (1) Fort Wayne, Indiana (1) Bellmore, New York (1) North Charleston, South Carolina (1) Morristown, Tennessee (1) Long Island City, New York (1) San Jose, California (1) Scottsdale, Arizona (1) Seattle, Washington (1) Sudbury, Massachusetts (1) Herndon, Virginia (1) Sellersville, Pennsylvania (1) Monroe, Connecticut (1)Was this helpful?
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$5,000+< $25 / hr10 - 49Stonington, CT
Services provided
50% Back Office Outsourcing50% Call Center ServicesDSO Medplus, a call center company and Back Office Outsourcing company, is headquartered in Stonington, Connecticut. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Windsor, CT
Services provided
60% Call Center Services20% Accounting20% Custom Software DevelopmentHeadquartered in Windsor, Connecticut and Boston, Massachusetts, SS&C Technologies is a call center service. They specialize in Call Center Services and Accounting.
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UndisclosedUndisclosed250 - 999West Hartford, CT
Services provided
50% Call Center Services30% Back Office Outsourcing10% Pay Per Click +1 service10% Search Engine OptimizationREVA Global LLC, a telephone answering service, was founded in 2014. The firm specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
70% Call Center Services30% Back Office OutsourcingFounded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Ridgefield, CT
Services provided
30% Call Center Services20% Accounting20% Back Office Outsourcing +2 services20% Custom Software Development10% Customer Service OutsourcingOfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
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UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
60% Call Center Services40% Customer Service OutsourcingPower BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Customer Service OutsourcingGallery Locksmith Store is a Business Consulting company. Their small team is in Stamford, Connecticut. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Norwalk, CT
Services provided
40% Back Office Outsourcing40% Call Center Services10% IT Managed Services +1 service10% IT Strategy ConsultingCentral Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
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UndisclosedUndisclosed50 - 249Orange, CT
Services provided
70% Call Center Services30% Customer Service OutsourcingLaunched in 1996, ARC Quality Solutions is a phone answering service. The agency specializes in Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr50 - 249Glastonbury, CT
Services provided
100% Back Office OutsourcingConnecticut Medical Billing Services is a Back Office Outsourcing company. The Glastonbury, Connecticut-based company was established in 2019. Their services include Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Milford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith & Key Store is a Business Consulting company. Established in 1979, the team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Waterbury, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFounded in 2001, Affordable Locksmith Services is a small Business Consulting company located in Waterbury, Connecticut. Their team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49New Canaan, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSuper Locksmith Services is a small Business Consulting company headquartered in New Canaan, Connecticut. The team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Hartford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSafe & Key Store, a Business Consulting company, is located in Hartford, Connecticut. The team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49New Haven, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementMetro Locksmith Services is a Business Consulting company. They are headquartered in New Haven, Connecticut and have small team. They focus on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Greenwich, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExpert Locksmith Services is a Business Consulting company. The company is headquartered in Greenwich, Connecticut. Their team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Wallingford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementMaster Locksmith Store is a Business Consulting company. Their team is based in Wallingford, Connecticut and offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Rocky Hill, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Store is a Business Consulting company. The company is located in Rocky Hill, Connecticut. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Galaxy Locksmith Store is located in Stamford, Connecticut. Established in 1995, the team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Bloomfield, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementHeadquartered in Bloomfield, Connecticut, Advantage Locksmith Store is a Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were launched in 1994.
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UndisclosedUndisclosed10 - 49Darien, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBaldwin Locksmith Store, a small Business Consulting company, is located in Darien, Connecticut. The team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49West Hartford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExpress Locksmith Store, a Business Consulting company, was established in 1993. Located in West Hartford, Connecticut, the team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Waterbury, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAll Day Locksmith Service is a small Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were founded in 1986.
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UndisclosedUndisclosed10 - 49Greenwich, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Central Locksmith Store was established in 1996. The team provides Business Consulting and Back Office Outsourcing and is located in Greenwich, Connecticut.
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UndisclosedUndisclosed10 - 49Meriden, CT
Services provided
25% Back Office Outsourcing25% Business Consulting25% Commercial Property Management +1 service25% Sales OutsourcingLock Safe Services is a Business Consulting company founded in 1994. The company provides Business Consulting and Back Office Outsourcing.
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$1,000+Undisclosed2 - 9West Hartford, CT
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Unified Communications Consulting & SI +4 services15% IT Managed Services10% Cybersecurity10% IT Strategy Consulting5% Other IT Consulting and SIFounded in 1995, Universal Connectivity is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI.
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$25,000+Undisclosed50 - 249Somers, CT
Services provided
40% Call Center Services30% Contract Manufacturing10% Commercial Property Management +2 services10% Content Marketing10% Direct MarketingCt home specialist is an answering service company. Located in Somers, Connecticut, their team provides Call Center Services and Contract Manufacturing.
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$5,000+$25 - $49 / hr10 - 49Glastonbury, CT
Services provided
20% Sales Outsourcing15% Content Marketing10% Customer Service Outsourcing +10 services10% Email Marketing5% Event Marketing5% Graphic Design5% Market Research5% Marketing Strategy5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Video Marketing5% Web DesignPartner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing.
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UndisclosedUndisclosed10 - 49West Hartford, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Keystone Locksmith Shop is located in West Hartford, Connecticut. They specialize in Business Consulting and Back Office Outsourcing and were established in 2000.
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UndisclosedUndisclosed10 - 49Simsbury, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingSuper Locksmith Services, a Business Consulting company, is headquartered in Simsbury, Connecticut. They offer Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49East Haven, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLock & Key Shop is a small Business Consulting company founded in 1979. Their team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Glastonbury, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBased in Glastonbury, Connecticut, Amber Locksmith Store is a Business Consulting company. The team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Norwalk, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Elite Locksmith Services is headquartered in Norwalk, Connecticut. They focus on Business Consulting and Back Office Outsourcing and were established in 1997.
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UndisclosedUndisclosed10 - 49Plainville, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Central Locksmith Store is headquartered in Plainville, Connecticut. The team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Middletown, CT
Services provided
35% Call Center Services35% Translation30% Customer Service OutsourcingWeb Focus LLC is a call center. The team focuses on Call Center Services and Translation, and the company is located in Middletown, Connecticut.
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UndisclosedUndisclosed50 - 249Cromwell, CT
Services provided
100% Call Center ServicesTelserv LLC, an answering service, was founded in 2002. The agency provides Call Center Services.
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UndisclosedUndisclosed50 - 249Glastonbury, CT
Services provided
100% Call Center ServicesPrime Communications is a telephone answering service. The Glastonbury, Connecticut-based firm was founded in 1982. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Rocky Hill, CT
Services provided
70% Call Center Services30% IT Managed ServicesGlobal Help Desk Services, Inc. , a telephone answering service, was founded in 2002. The firm offers Call Center Services and IT managed services, and is midsize.
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$100,000+$150 - $199 / hr250 - 999Shelton, CT
Services provided
25% Search Engine Optimization15% Affiliate Marketing15% Social Media Marketing +5 services10% Call Center Services10% Conversion Optimization10% Demand Generation Marketing10% Digital Strategy5% Performance MarketingLQ Digital, a SEO services firm, offer Search Engine Optimization and Social Media Marketing. They were established in 2006.
Read moreSee All Locations (3)Shelton, CT
100 Beard Sawmill Rd
Shelton, CT 0648441 - 49
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UndisclosedUndisclosed10 - 49Hartford, CT
Services provided
30% Business Consulting20% Back Office Outsourcing20% Business Continuity Management +2 services15% Building Security Services15% Commercial Brokerage ServicesLiberty Locksmith Store is a Business Consulting company launched in 2004. Their services include Business Consulting and Back Office Outsourcing.
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$10,000+$150 - $199 / hr2 - 9Shelton, CT
Services provided
65% Sales Outsourcing10% Demand Generation Marketing5% Account-Based Marketing +4 services5% Business Consulting5% Call Center Services5% Direct Marketing5% Email MarketingSee all 4 projectsCold Call Me is a lead generation and cold outreach company known for its expertise in cold calling and email outreach services. While 67% of reviews highlight their effective project management, responsiveness, and ability to tailor campaigns to client needs, 33% of reviews indicate issues with communication and execution. Clients appreciate their strategic customization but suggest improvements in transparency, communication, and outcomes.
1 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, Cold Call Me has received mixed feedback. A consulting client praised their bespoke campaign design and effective communication, resulting in significant outreach success. Conversely, a trade solutions client expressed disappointment due to poor meeting qualifications and inadequate project management, leading to no tangible results. A granola company reported positive outcomes, with over 180 qualified engagements, but suggested improvements in billing transparency. Overall, sentiment reflects a divide between successful engagements and those that fell short of expectations.Was this helpful?
Industry Experience
Cold Call Me has demonstrated expertise across diverse industries, including Management Consulting, Supply Chain & Logistics, and Food & Beverage. In Management Consulting, clients praised their ability to generate qualified sales meetings and effectively implement CRM systems. Conversely, feedback from the Supply Chain sector highlighted significant shortcomings in meeting generation and communication. In the Food & Beverage industry, they achieved strong engagement metrics and positive outcomes. Overall, their strengths lie in tailored outreach strategies, while challenges exist in consistent execution and reporting.
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Supply Chain, Logistics, and Transport Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Cold Call Me indicates a mixed sentiment regarding cost and value for money. One client highlighted that the pricing fit their budget and provided good value, while another expressed disappointment, stating the engagement did not yield any tangible business results despite a significant financial investment. Additionally, concerns were raised about transparency in billing and communication. Overall, while some clients appreciated the cost-effectiveness, others felt the value did not align with their expectations.Was this helpful?
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UndisclosedUndisclosed10 - 49Shelton, CT
Services provided
20% Back Office Outsourcing20% Call Center Services20% Finance & Accounting Outsourcing (FAO) +4 services10% Graphic Design10% Search Engine Optimization10% Web Design10% Web DevelopmentBased in Shelton, Connecticut, Leverage BPO is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingSee all 10 projectsACC is a customer contact center company specializing in both inbound and outbound services, including customer service, technical support, and appointment setting. Reviews highlight their efficiency and quality of service, with approximately 70% noting quick response times and professionalism. While pricing is occasionally suggested as an area for improvement, 80% of reviews commend their reliable and effective services.
Reviews mention Efficient
The feedback regarding ACC's efficiency is overwhelmingly positive. Clients note their ability to save time and resources, with one stating they save approximately $3,000 annually and another saving between $500 to $1,500 monthly. Specific comments highlight ACC's quick response times and adherence to company guidelines, reinforcing their reputation for efficiency. However, some clients suggest improvements in personal engagement, indicating that while effective, their approach could benefit from a more personable touch.-
Customer Verification for Business Service
4.5 Nov 2, 2017They are not very personable, but they are efficient. Efficiency.
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Customer Phone Support for Consumer Products Firm
4.0 Aug 11, 2017It makes the work easier, they are very efficient. They are honest and efficient.
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Industry Experience
ACC has demonstrated expertise across various industries, including Information Technology, Legal, Financial Services, Government, and Retail. Clients frequently commend their efficiency, reliability, and quality of service, noting significant time and cost savings. Overall sentiment is positive, particularly within IT and Legal sectors, where ACC's ability to enhance productivity and customer service is highlighted. Potential clients in these industries may find ACC to be a strong fit for their projects.
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Other industries Legal Financial services Retail Government Consumer Products Other Industry Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express positive sentiments regarding the cost-effectiveness and value for money offered by the company. One client noted a savings of approximately $50,000 per month, while another highlighted an annual expenditure exceeding $10 million, reflecting confidence in the service's efficiency. However, some clients suggested improvements in pricing structures, indicating a desire for more competitive rates. Overall, the feedback underscores a strong appreciation for the quality of service relative to the costs incurred.Was this helpful?
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UndisclosedUndisclosed50 - 249Southington, CT
Services provided
30% Logistics & Supply Chain Consulting20% Call Center Services20% Fulfillment +2 services20% Warehousing & Distribution10% Freight forwardingHeadquartered in Southington, Connecticut, 3PL World Wide is a midsize Logistics & Supply Chain Consulting company. The team offers Logistics & Supply Chain Consulting and Call Center Services.
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UndisclosedUndisclosed2 - 9Milford, CT
Services provided
50% Call Center Services50% IoT DevelopmentTricom Systems is a small Milford, Connecticut-based call center service and IoT development company. Their services include Call Center Services and IoT development.
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UndisclosedUndisclosed2 - 9Stratford, CT
Services provided
50% Call Center Services50% IT Strategy ConsultingHeadquartered in Stratford, Connecticut, The Mercury Group is a small telephone answering service and IT strategy consulting company. The team offers Call Center Services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Southbury, CT
Services provided
50% Call Center Services50% IT Strategy ConsultingAnswering service and IT strategy consulting company DVP Technologies is located in Southbury, Connecticut. They focus on Call Center Services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Hartford, CT
Services provided
15% Pay Per Click15% Sales Outsourcing15% Search Engine Optimization +4 services15% Social Media Marketing15% Web Design15% Web Development10% Video MarketingEstablished in 2020, Northland Marketing LLC is a small social media marketing firm. Their team specializes in Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Manchester, CT
Services provided
10% Advertising10% Broadcast Video10% Content Marketing +7 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web DesignLaunched in 2003, E Circle Marketing is an Advertising company. Their services include Advertising and Social Media Marketing.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 1 Connecticut BPO Services
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$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr10 - 49Stonington, CT
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Windsor, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed250 - 999West Hartford, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Stamford, CT
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Ridgefield, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Stamford, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Stamford, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed50 - 249Norwalk, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Orange, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr50 - 249Glastonbury, CT
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Milford, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Waterbury, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49New Canaan, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Hartford, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49New Haven, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other
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