Top Back Office Outsourcing Companies in Cambridge
0 Leaders 15 Contenders
129 Companies
List of the Top Cambridge Back Office Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Serves Cambridge, EnglandServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing (BPO) company specializing in back office services and administrative support. The company receives overwhelmingly positive feedback, with clients praising their efficient project management, proactive communication, and high accuracy in data entry. Approximately 100% of reviewers highlighted their responsive service and the ability to adapt quickly to client needs.
Reviews mention Great project management
Clients have consistently praised TECHSPEED INC for their exceptional project management capabilities. One client noted their 'highly effective' management style, emphasizing clear timelines and proactive communication, which led to timely deliverables and quick responsiveness to needs. Another client highlighted their adaptability and seamless integration as an extension of their team. Overall, feedback indicates that TECHSPEED INC demonstrates strong ownership and accountability, making the collaboration smooth and productive.-
Lead Gen & Market Research for SaaS Business Mgmt. Provider
5.0 Feb 8, 2023They did great from a project management standpoint, as they were highly responsive to our feedback and concerns. We typically communicated through email and had video calls when needed.
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Call Center & Data Entry for Healthcare Revenue Cycle Co
5.0 Nov 13, 2024We had a pretty tight feedback loop on any issues. Since the product was new, bugs came up frequently, and the team was great at raising flags. They were excellent at project management and became an extension of our staff. We communicated using Slack and used Zoom, Google Meet, and GoTo Meeting. Most of our operations happened via Google Sheets.
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Customer Service Outsourcing for Home Care Agency
5.0 Sep 29, 2025Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay. Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset.
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2 of 2 Back Office Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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$1,000+< $25 / hr250 - 999London, England
Services provided
10% Back Office Outsourcing55% Customer Service Outsourcing35% Call Center ServicesSee all 27 projectsSimply Contact is a Business Process Outsourcing company specializing in back-office services and administrative support. They consistently receive positive feedback for their ability to enhance operational efficiency, with 100% of reviewers highlighting improved response times and customer satisfaction. Across reviews, 75% of clients noted their swift agent training and customized service approach.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
Industry Experience
Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
See All Locations (7)London, England
45 Fitzroy Street
London, England W1T 6EB6 - 9
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Review Rating from Clients
4.5/5.0
Quality
4.0
Schedule
5.0
Cost
4.3
Willing to Refer
4.0
London-area clients praise Simply Contact for their effective customer support, boosting CSAT by 15% through dedicated agents and quality management. They highlight the company's responsiveness, attention to detail, and ability to handle complex inquiries across SaaS and tech sectors.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr50 - 249London, England
Services provided
40% Back Office Outsourcing20% Sales Outsourcing20% Search Engine Optimization +2 services10% Call Center Services10% Data Annotation ServicesSee all 81 projectsTask Virtual is a Business Process Outsourcing provider specializing in Remote Back Office Solutions and Administrative Support Services. The company receives overwhelmingly positive feedback, with over 90% of reviews highlighting their adaptability, professionalism, and seamless integration into client operations. Approximately 85% of reviewers commend their ability to improve efficiency and streamline processes, making them a dependable partner for diverse operational needs.
9 of 9 Back Office Outsourcing reviews are 5 stars7 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 9 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Transaction Platform
5.0 — Task Virtual provided virtual assistant services to a transaction platform. The team handled customer support, administrative tasks, data processing, and B2B lead generation. Read moreWas this helpful?
$360 40 Hours VA – Flexible support for key tasks. $699 Part-Time VA – 100 hours of dedicated assistance. $999 Full-Time VA – 160 hours of expert virtual supportView PackagesFull Time Virtual Assistant
Our Full-Time Virtual Assistant plan includes 160 hours of dedicated support per month. Your VA will handle admin tasks, CRM management, customer support, research, content creation, eCommerce management, and more. Get a skilled, trained, and reliable assistant working exclusively for you at a cost-effective rate.Was this helpful?
See All Locations (17)London, England
Brixton Hill
London, England SW22 - 5
3472846666
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Reading emphasize Task Virtual's deep understanding of SEO and their ability to improve search rankings and website performance. They value the transparent, data-driven approach and consistent project management that led to increased local visibility and inquiries.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10,000+London, England
Services provided
10% Back Office Outsourcing20% AI Development20% IT Managed Services +6 services15% IT Strategy Consulting10% Application Management & Support10% Cloud Consulting & SI5% Custom Software Development5% Cybersecurity5% ERP Consulting and SIEstablished in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence.
Read moreSee All Locations (20)London, England
Level 19, Canary Wharf, 40 Bank Street, London, Post Code E14 5NR, United Kingdom
London, England E14 5AB151 - 200
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$1,000+< $25 / hr10 - 49Cambridge, England
Services provided
40% Back Office Outsourcing15% AI Development15% Cybersecurity +2 services15% HR Consulting15% IT Managed ServicesHfS Research is a Back Office Outsourcing company. They are based in Cambridge, England and Cambridge, Massachusetts, and their services include Back Office Outsourcing and Artificial Intelligence.
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UndisclosedUndisclosed10 - 49Soham, England
Services provided
35% Back Office Outsourcing35% Call Center Services30% Market ResearchIn Soham, England, Blue Donkey Ltd is a call center service. Their services include Call Center Services and Back Office Outsourcing.
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$10,000+$150 - $199 / hr2 - 9Linton, England
Services provided
40% Back Office Outsourcing20% Branding20% Other Design +1 service20% Other MarketingBased in Linton, England, Win The Crowd is a Back Office Outsourcing company. Their services include Back Office Outsourcing and Branding.
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Undisclosed$25 - $49 / hr10 - 49Harlow, England
Services provided
30% Back Office Outsourcing35% Call Center Services35% Customer Service OutsourcingSee all 1 projectsMedical PA is a call center service provider specializing in handling phone calls and appointment scheduling for medical practices. Reviews indicate a high level of professionalism, with 100% of patients noting positive interactions. Clients appreciate the quick response times, typically within 10–15 minutes. However, there are occasional concerns about being put on hold without follow-up.
Industry Experience
Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.Was this helpful?
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$1,000+Undisclosed50 - 249Bedford, England
Services provided
20% Back Office Outsourcing50% HR Outsourcing30% Recruitment Process OutsourcingVerifile Limited is a HR Outsourcing company established in 2010. The company offers HR Outsourcing and Recruitment Process Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
10% Back Office Outsourcing15% Data Annotation Services15% Ecommerce Marketing +10 services10% Environmental Consulting10% Mobile App Development5% Custom Software Development5% Customer Service Outsourcing5% E-Commerce Development5% IT Staff Augmentation5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Web DevelopmentSee all 66 projectsSunTec India is a Business Process Outsourcing company specializing in Back Office Services, including data entry, inventory management, and content creation. With a 100% positive feedback rate, clients commend their timely delivery and responsiveness, often highlighting their ability to reduce error rates and save time through efficient project management.
10 of 14 reviews are 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
Recent client feedback on SunTec India highlights their exceptional professionalism, technical expertise, and effective project management. Clients praised their timely delivery and clear communication, with one noting, "They hit every deadline perfectly and delivered the final website exactly when promised." However, some suggested improvements in managing delivery times and streamlining processes. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in various project outcomes, including increased business efficiency and sales growth.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SunTec India's competitive pricing and good value for money. One CEO noted, "Pricing fit our budget" and praised their solutions-oriented approach. A director remarked on their "good value for cost," while another client emphasized the "affordable" services for US-based companies. Overall, the sentiment reflects satisfaction with both the affordability and quality of services provided, making SunTec India a favorable choice for various projects.Was this helpful?
See All Locations (3)London, England
86/90 Paul Street
London, England EC2A 4NE1001 - 2000
+44 203 514 2601
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Review Rating from Clients
4.9/5.0
Quality
4.8
Schedule
4.9
Cost
5.0
Willing to Refer
4.8
London-based clients praise SunTec India for their expertise in web development, product listing, and digital marketing, highlighting successful outcomes like increased sales and traffic. They emphasize the company's professionalism, quick turnaround, and ability to handle complex projects across e-commerce and branding sectors.Read Local ReviewsWas this helpful?
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$10,000+< $25 / hr250 - 999London, England
Services provided
80% Back Office Outsourcing20% TranscriptionSee all 11 projectsDatapowerhub is a data management company specializing in data entry and database management services. Their expertise has significantly streamlined operations, allowing a dental clinic to enhance workflow and scale its business. With 100% positive feedback, clients particularly commend their experience and effective collaboration with in-house teams.
Industry Experience
Datapowerhub has garnered positive feedback primarily in the healthcare sector, specifically within dental clinics. Clients commend their expertise in data management, noting improvements in operational efficiency and seamless integration with in-house teams. The provider's strengths lie in effective data entry and organizational support, contributing to enhanced business scalability. Overall, sentiment indicates a strong fit for healthcare organizations seeking reliable data solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Datapowerhub's pricing relative to the value provided. One client from a dental clinic noted that after engaging Datapowerhub, their operational efficiency improved significantly, allowing for business scaling and better profit calculations. The company's expertise in data management was highlighted as a key factor in their decision, indicating a strong perception of value for money. Overall, feedback suggests that clients find Datapowerhub to be a cost-effective choice for their data-related projects.Was this helpful?
See All Locations (5)London, England
1 Water Lane
London, England NW1 8NZ16 - 20
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$1,000+Undisclosed250 - 999London, England
Services provided
10% Back Office Outsourcing55% Customer Service Outsourcing15% Data Annotation Services +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a Business Process Outsourcing (BPO) firm specializing in Back Office Services and customer support solutions, evidenced by their adept management of client inquiries and communication across various sectors. With 95% positive feedback, 85% of clients commend their professionalism, timely response, and seamless integration as an extension of their teams, enhancing operational efficiency and client satisfaction.
1 of 1 reviews is 5 stars$200,000 – $999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Top Customer Service has received positive feedback in the last six months, particularly for their content writing services. Clients highlighted the team's ability to produce high-quality, engaging content that enhanced brand messaging and improved SEO performance. They praised the smooth project management, timely delivery, and effective communication throughout the process. While some clients desired more proactive input on content strategy, the overall sentiment remains highly favorable, emphasizing Top Customer Service's alignment with client needs and their professional approach.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (4)London, England
40 Wenlock Road MASBROUGH STREET
London, England N1 7GH101 - 150
8889730077
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
20% Back Office Outsourcing30% Customer Service Outsourcing20% Call Center Services +2 services20% Sales Outsourcing10% TranscriptionSee all 4 projectsQuantanite is a company specializing in transcription, data entry, and menu programming services, often supporting companies in scaling their operations. Across multiple reviews, Quantanite is praised for its high-quality work, efficiency, and ability to integrate seamlessly with client teams, with over 90% of feedback indicating satisfaction with their services. Clients highlight their technical capabilities and flexibility, with no significant areas for improvement mentioned.
Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
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Review Rating from Clients
4.5/5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Local clients describe Quantanite as a reliable partner for data entry and financial tasks, noting their strong candidate pool and effective workflow that supports ongoing business growth.Read Local ReviewsWas this helpful?
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$5,000+$50 - $99 / hr50 - 249London, England
Services provided
10% Back Office Outsourcing10% BI & Big Data Consulting & SI10% Cloud Consulting & SI +7 services10% Executive Search10% IT Managed Services10% Mobile App Development10% Recruiting10% UX/UI Design10% Web Design10% Web DevelopmentSee all 30 projectsVersich is a versatile technology solutions provider, offering expertise in ERP integration, web and app development, and complex website implementations. Across their projects, 100% of reviewers praised their responsiveness, project management, and ability to adapt to diverse challenges, emphasizing their commitment to delivering high-quality, timely results. The company’s alignment with client values and budget is consistently highlighted as a significant advantage.
Reviews mention Proactive
Clients have expressed a highly positive sentiment regarding Versich's proactive approach. One client noted that Versich 'checked in proactively, adapted to shifting schedules, and stayed communicative during crunch times,' highlighting their responsiveness and commitment. Additionally, the client appreciated that Versich 'cared about our mission' and demonstrated a strong alignment with their needs. Overall, feedback indicates that Versich excels in maintaining open lines of communication and actively supporting client objectives.-
ERP Solution Implementation for Workflow Automation Co
5.0 Aug 15, 2025Every milestone was met confidently. Versich checked in proactively, adapted to shifting schedules, and stayed communicative during crunch times, like when our CEO needed an emergency KPI dashboard built around funding milestones. Versich never missed a beat.
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Industry Experience
Versich has demonstrated expertise across various industries, including Software, Information Technology, Design, and Advertising & Marketing. Clients commend their responsiveness, strong project management, and problem-solving capabilities. Feedback highlights their ability to deliver effective ERP and web app solutions, enhance telemedicine applications, and integrate marketing tools efficiently. Overall, sentiment is highly positive, indicating that Versich is a suitable partner for organizations seeking innovative and adaptable technology solutions in these sectors.
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Software Information technology Design Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Versich for its affordability and excellent value for money, with multiple reviews highlighting that their pricing fit within budget constraints while delivering high-quality results. One client noted, "Good value for cost," while another emphasized their commitment to meeting project requirements without compromising quality. Overall, the sentiment surrounding Versich's pricing and value proposition is overwhelmingly positive, indicating a strong alignment between client expectations and delivered outcomes.Was this helpful?
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$1,000+< $25 / hr2 - 9Peterborough, England
Services provided
40% Back Office Outsourcing40% Email Marketing20% Market ResearchFunnel Boost Ltd is an Email Marketing company. Established in 2019, the team provides Email Marketing and Back Office Outsourcing. The agency is in Peterborough, England.
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$50,000+< $25 / hr250 - 999London, England
Services provided
10% Back Office Outsourcing45% Data Annotation Services25% Market Research +3 services10% BI & Big Data Consulting & SI5% Generative AI5% Robotics Process AutomationSee all 1 projectsDataEntryIndia.in is a Back Office Services provider specializing in Administrative Support Services and Business Process Outsourcing. Their reviews highlight a 99%+ data accuracy rate and effective project management, meeting deadlines consistently. They are praised for their meticulous attention to detail and scalability, with 100% of reviewers commending their communication and quality control.
1 of 1 Back Office Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Digital Marketing Agency
5.0 — A digital marketing agency hired DataEntryIndia.in to migrate customer data from a legacy system to a new CRM platform. The team was responsible for ensuring data accuracy exceeded 99%. Read moreWas this helpful?
Industry Experience
DataEntryIndia.in excels in the Advertising & Marketing industry, notably in data migration projects, showcasing expertise in CRM transitions. Clients highlight their strengths in maintaining over 99% data accuracy, exceptional project management, and effective communication. The team's meticulous attention to quality and scalability for large data volumes enhances client satisfaction. Overall sentiment reflects strong reliability and professionalism, making them a suitable partner for digital marketing agencies and similar sectors requiring data handling.
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See All Locations (3)London, England
86/90 Paul Street
London, England EC2A 4NE151 - 200
44 203 514 2601
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$25,000+$50 - $99 / hr250 - 999London, England
Services provided
30% Back Office Outsourcing30% Custom Software Development15% Mobile App Development +3 services10% IT Staff Augmentation10% Web Design5% UX/UI DesignSee all 17 projectsFlat Rock Technology is a versatile technology solutions provider, prominently involved in web and software development, cloud infrastructure management, and customized IT services. Their reviews reflect a strong emphasis on meeting deadlines, effective communication, and delivering high-quality work. Approximately 90% of reviewers highlight their professionalism and project management skills, while a few note areas for improvement in communication and market research efficiency.
Reviews mention Experienced
Flat Rock Technology has received positive feedback regarding their expertise and innovative approaches. One client highlighted their effective project management, noting the project lead's role in facilitating communication despite geographical distances. The client expressed satisfaction with the delivery of a mobile app that met their expectations and appreciated the team's responsiveness. However, there was a suggestion for improvement regarding the availability of a local office for face-to-face interactions, indicating a desire for enhanced personal connection.-
App Development for Insurance Broker
5.0 Sep 27, 2019I was impressed by their experience and ability to come up with innovative ideas.
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3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of Flat Rock Technology reflect a strong overall sentiment, emphasizing their effective communication, professionalism, and project management. Clients noted successful project outcomes, such as the timely delivery of a website and the development of a comprehensive platform. One client highlighted the team's impressive dedication and skills, while another praised their alignment with company values. Overall, clients express satisfaction with the results and find no significant areas for improvement.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
4.8
Schedule
4.7
Cost
4.8
Willing to Refer
5.0
Local clients describe Flat Rock Technology as a highly skilled team capable of handling diverse projects like website redesigns, platform development, and API integrations, with a focus on responsiveness, clear communication, and exceeding expectations.Read Local ReviewsWas this helpful?
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$1,000+$25 - $49 / hr10 - 49Harlow, England
Services provided
20% Back Office Outsourcing80% Call Center ServicesEstablished in 2004, Zebra Connexions Ltd is an answering service. The small team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Harlow, England
Services provided
100% Back Office OutsourcingDoctors Billing Services is a Back Office Outsourcing company. They are located in Harlow, England and have small team. Their services include Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999London, England
Services provided
20% Back Office Outsourcing40% Call Center Services40% Customer Service OutsourcingSee all 1 projectsCALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment.
Industry Experience
CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Ardleigh, England
Services provided
30% Back Office Outsourcing70% Insurance Services & BrokersTysers is an Insurance Services & Brokers company. They are in Manchester, England and London, England and have large team. They provide Insurance Services & Brokers and Back Office Outsourcing.
Read moreSee All Locations (3)Ardleigh, England
7 Blue Barns Business Park, Old Ipswich Road, Ardleigh,
Ardleigh, England CO7 7QL21 - 30
+44 (0)1206 500 000
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$1,000+< $25 / hr250 - 999London, England
Services provided
100% Back Office OutsourcingSee all 3 projectsMorae Global is a back-office service provider specializing in legal services and document management. Reviews reveal consistent satisfaction with their ability to improve efficiency and reduce workload, with clients noting savings of 120-150 hours monthly. The majority of feedback is positive, highlighting quality and customer service, though some suggest potential for lower pricing.
Reviews mention High-quality work
Clients have consistently praised Morae Global for delivering high-quality work. One review highlighted their strength in quality, stating it is their 'best strength,' while another emphasized their ability to provide 'very good' customer service and effective communication. Overall, the sentiment reflects satisfaction with the quality of services provided, indicating a strong fit for projects requiring meticulous attention to detail.-
Legal Services for IT Company
4.5 Nov 2, 2017Quality is their best strength. This highlights the high-quality work provided by the company, which is a critical factor in choosing them as a service provider.
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Industry Experience
Morae Global has demonstrated expertise across the Legal, Advertising & Marketing, and IT Services industries. Clients have reported significant time savings and enhanced efficiency, with strong feedback highlighting the quality of work and customer service. Legal clients appreciate the reduction in workload and cost savings, while those in Advertising & Marketing value the support in back office needs. In IT Services, their focus on quality and effective management of financial information stands out. Overall, Morae Global is well-suited for clients seeking reliable back office solutions in these sectors.
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Legal Advertising & marketing IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, Morae Global is perceived as providing good value for money, with clients reporting significant time and cost savings. One client noted a reduction of 150 hours and $5,000 in monthly expenses, highlighting efficiency gains. While most reviews praised the quality of work and responsiveness, there were suggestions for slightly lower pricing. Clients feel that the services justify the costs, with one expressing satisfaction over their long-term partnership despite the pricing concerns.Was this helpful?
See All Locations (8)London, England
Hasilwood House, 6th Floor, 60 Bishopsgate,
London, England EC2N 4AW10 - 15
44.207.190.9168
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$5,000+< $25 / hr1,000 - 9,999London, England
Services provided
30% Back Office Outsourcing50% Data Annotation Services20% Document Digitization & ManagementSee all 2 projectsHitech BPO, established in 1992, is a leading business process outsourcing company. We help businesses around the world, including those in the USA, UK, and Canada, unlock the full potential of
Read moreSee All Locations (4)London, England
New Broad Street House, 35 New Broad Street,
London, England EC2M 1NH50 - 75
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$25,000+$25 - $49 / hr50 - 249London, England
Services provided
10% Back Office Outsourcing50% IT Staff Augmentation10% HR Outsourcing +5 services10% Recruiting5% Custom Software Development5% Recruitment Process Outsourcing5% Staffing5% Web DevelopmentSee all 13 projectsQubit Labs is an IT staffing and recruitment company specializing in augmenting teams with skilled developers, engineers, and support staff. Across numerous reviews, Qubit Labs is consistently praised for their responsiveness, professionalism, and effective recruitment processes, with over 90% of reviewers highlighting their impressive ability to quickly match candidates to client needs. Clients appreciate their transparent communication and flexible service offerings, with no significant areas for improvement noted.
Reviews mention Proactive
Clients have highlighted Qubit Labs' proactive approach, noting their dedication and professionalism during the recruitment process. One client emphasized that Qubit Labs consistently monitored their staff, ensuring any behavioral changes were promptly addressed. Additionally, the team maintained positive communication throughout the project, demonstrating a commitment to client satisfaction and quality delivery. Overall, the sentiment regarding Qubit Labs' proactivity is highly favorable, showcasing their ability to stay ahead in terms of service and responsiveness.-
Software Development for Online Media Startup
5.0 Aug 27, 2019They are on top of their responsibilities. They are always ahead of others in the market in quality and treatment. They are always observing their staff to make sure they notice if anything is changing in their behaviour and will talk to them about it and notify us the soonest.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Qubit Labs for their competitive pricing and excellent value for money. One CEO highlighted their 'great value for cost' and swift recruitment process, stating, 'the level of match and speed are impressive.' Another client appreciated the 'transparent pricing structure' and noted that Qubit delivers quality candidates without excessive documentation. Overall, the sentiment is overwhelmingly positive, with multiple clients emphasizing satisfaction with costs relative to the quality and speed of service provided.Was this helpful?
See All Locations (5)London, England
65 London Wall
London, England EC2M 5TU2 - 5
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Review Rating from Clients
5.0/5.0
Quality
4.8
Schedule
5.0
Cost
4.8
Willing to Refer
5.0
Reviewers in England highlight Qubit Labs' expertise in full-stack development, UI/UX, and content management, emphasizing their professionalism, transparency, and flexible project management. Clients appreciate their trustworthiness and consistent support for complex, high-traffic platforms.Read Local ReviewsWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999London , England
Services provided
45% Back Office Outsourcing25% Transcription10% Call Center Services +2 services10% Customer Service Outsourcing10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)London , England
100 Leman Street
London , England E1 8GH50 - 75
44.800.520.0447
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$5,000+Undisclosed10,000+London Office, England
Services provided
25% Back Office Outsourcing35% Custom Software Development20% Call Center Services +2 services15% Generative AI5% Robotics Process AutomationEClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
Read moreSee All Locations (12)London Office, England
1 Dover Street, 4th floor
London Office, England W1S 4LD21 - 30
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$1,000+< $25 / hr50 - 249Chigwell, England
Services provided
80% Back Office Outsourcing20% Customer Service OutsourcingFounded in 2011, Destiny Business Solutions Ltd is a midsize Back Office Outsourcing company. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49London, England
Services provided
100% Back Office OutsourcingEstablished in 2017, MultiPass, a small Back Office Outsourcing company, is based in London, England. Their services include Back Office Outsourcing.
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$5,000+$100 - $149 / hr10 - 49London, England
Services provided
10% Back Office Outsourcing20% Document Digitization & Management20% Intellectual Property Law +4 services20% Internet & Technology Law10% Business Consulting10% Corporate Law10% Litigation Support ServicesSee all 4 projectsLegalytech is a legal consultancy firm specializing in contract management, compliance, and risk mitigation services. They consistently receive positive feedback for their expertise, efficiency, and client-centric approach, with 100% of reviewers highlighting their exceptional project management and responsiveness. Clients appreciate their timely delivery and the personalized, boutique feel of their services.
Reviews mention Communicative
Clients have consistently praised Legalytech for their strong communication skills, highlighting their quick responses and timely delivery of contracts. One client noted the 'great/quick communication, especially via texts,' while another emphasized the 'boutique feel and personal' touch in their interactions. Overall, the sentiment regarding Legalytech's communicative abilities is highly positive, with no reported areas for improvement in this regard.-
Contract Creation for B2B Lead Generation Agency
5.0 Jun 9, 2023Yes, great/quick communication, especially via texts. They delivered all contracts on time. It was a boutique feel and personal. Good communication.
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Industry Experience
Legalytech has demonstrated expertise across various industries, notably in Advertising & Marketing, Healthcare, and Business Services. Clients commend their quick communication, personalized service, and efficiency in managing contracts, leading to reduced turnaround times and improved compliance. Overall sentiment is positive, with particular praise for their thoroughness and client-centric approach, making them a strong fit for businesses seeking contract management and legal services.
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Advertising & marketing Healthcare Business servicesWas this helpful?
More responsive than most other service providers
Get in TouchLegalytech is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)London, England
71-75 Shelton Street, Covent Garden
London, England WC2H 9JQ2 - 5
+44 20 4579 8609
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$1,000+< $25 / hr50 - 249Luton, England
Services provided
40% Back Office Outsourcing15% Business Consulting15% Finance & Accounting Outsourcing (FAO) +4 services15% IT Managed Services5% Custom Software Development5% Mobile App Development5% Web DevelopmentBack Office Outsourcing company Anderson Group is based in Luton, England and Glasgow, Scotland. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$10,000+$200 - $300 / hr1,000 - 9,999Bourne End, England
Services provided
30% Back Office Outsourcing30% IT Managed Services15% BI & Big Data Consulting & SI +2 services15% Cybersecurity10% IT Strategy ConsultingSee all 1 projectsPomeroy is a company specializing in IT services, including procurement, installation, configuration, and maintenance of computer equipment. Feedback indicates a high level of expertise and certification among staff, with 100% affirming Pomeroy's proficiency. However, 100% of reviews note challenges in remote management communication. Overall, Pomeroy excels in technical operations but requires improvement in interpersonal engagement.
Industry Experience
Pomeroy has demonstrated significant expertise in the healthcare industry, particularly in managing IT services and procurement processes for medical device manufacturers. Feedback indicates strong project management capabilities and a knowledgeable team, leading to improved efficiency and cost reductions. However, concerns were raised regarding remote communication and personnel management. Overall, Pomeroy is well-suited for clients in healthcare, especially those seeking to enhance IT infrastructure and support services.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Pomeroy's services represent a significant investment, with costs reaching several million dollars annually. However, many reviews reflect a favorable sentiment towards the overall value delivered, particularly in procurement and project management. One client appreciated Pomeroy's expertise and ability to efficiently manage the installation process, despite some challenges with remote communication and personnel management. Overall, the feedback suggests that while Pomeroy's pricing is substantial, the quality of service justifies the investment.Was this helpful?
See All Locations (5)Bourne End, England
Marlow Road
Bourne End, England SL8 5TD101 - 150
+44 (1)628 642000
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$5,000+< $25 / hr50 - 249London, England
Services provided
40% Back Office Outsourcing30% Call Center Services30% Finance & Accounting Outsourcing (FAO)Teamin holding is a midsize Back Office Outsourcing company established in 2020. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
10% Back Office Outsourcing15% Email Marketing15% Pay Per Click +5 services15% Search Engine Optimization15% Social Media Marketing10% Architectural Design10% Market Research10% Sales OutsourcingSee all 1 projectsLiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.
London, England
37 Floor 1 Canada Square
London, England E14 5AA6 - 9
+44-7401-250008
See All Locations (33)London, England
Canada Square
London, England E146 - 9
+44-7401-250008
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$1,000+< $25 / hr50 - 249Ipswich , England
Services provided
50% Back Office Outsourcing10% Business Consulting10% Custom Software Development +3 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Managed ServicesProcessFlows, a Back Office Outsourcing company, focus on Back Office Outsourcing and Custom Software Development. They were launched in 1987.
Read moreSee All Locations (3)Ipswich , England
South Kiln Felaw Maltings 44 Felaw Street
Ipswich , England IP2 8SJ2 - 5
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$1,000+< $25 / hr10,000+Milton Keynes, England
Services provided
40% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +1 service10% Sales OutsourcingKonecta, a Back Office Outsourcing company, offers Back Office Outsourcing and Call Center Services. The agency is headquartered in Milton Keynes, England.
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$1,000+$25 - $49 / hr250 - 999Wembley, England
Services provided
20% Back Office Outsourcing20% HR Outsourcing20% IT Managed Services +2 services20% Recruitment Process Outsourcing20% Web DevelopmentIT managed services company Tyleia was founded in 2022. The midsize team specializes in IT managed services and Web Development.
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$1,000+< $25 / hr2 - 9Hemel Hempstead, England
Services provided
100% Back Office OutsourcingMedical Management Services is a Back Office Outsourcing company. They are based in Hemel Hempstead, England and have small team of experts. Their services include Back Office Outsourcing.
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$25,000+$25 - $49 / hr1,000 - 9,999Harrow, England
Services provided
10% Back Office Outsourcing10% AI Development10% Application Management & Support +7 services10% Application Testing10% Business Consulting10% Custom Software Development10% Enterprise App Modernization10% IT Managed Services10% IT Strategy Consulting10% Mobile App DevelopmentIT strategy consulting company Changepond Technologies Private Limited was established in 2000. The agency specializes in IT strategy consulting and IT managed services.
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$1,000+$25 - $49 / hr250 - 999Harrow, England
Services provided
20% Back Office Outsourcing20% Custom Software Development20% IT Managed Services +2 services20% IT Staff Augmentation20% Mobile App DevelopmentSee all 1 projectsTech Matter (Pvt) Ltd provides comprehensive software development services, including architecture design, coding, testing, deployment, and ongoing support. Overall feedback highlights their commitment to high-quality solutions, attention to detail, and excellent project management, resulting in timely delivery, user satisfaction, and cost efficiency. Clients appreciate their responsiveness and use of modern technologies.
See All Locations (5)Harrow, England
Catherine Place
Harrow, England HA110 - 15
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$1,000+Undisclosed50 - 249London, England
Services provided
35% Back Office Outsourcing25% Commercial Property Management20% Compliance Consulting +1 service20% Customer Service OutsourcingSee all 1 projectsProperty Management Partner for Estate Agents At the forefront of Property Technology, we are revolutionising the industry by integrating cutting-edge automation and expert property management
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$1,000+< $25 / hr10 - 49London, England
Services provided
100% Back Office OutsourcingEstablished in 2010, Obelisk Support is a Back Office Outsourcing company. Their team specializes in Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999London, England
Services provided
50% Back Office Outsourcing50% Call Center ServicesVeriCall Ltd, a call center service and Back Office Outsourcing company, was established in 2017. The company specializes in Call Center Services and Back Office Outsourcing, and is midsize.
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$10,000+$150 - $199 / hr250 - 999London, England
Services provided
30% Back Office Outsourcing20% Custom Software Development20% Web Design +3 services10% CRM Consulting and SI10% Digital Strategy10% UX/UI DesignBack Office Outsourcing company Squiz offers Back Office Outsourcing and Custom Software Development. They were established in 1998.
Read moreSee All Locations (2)London, England
Zetland House, 109 - 123 Clifton St
London, England EC2A 4HJ41 - 49
+44.207.183.6801
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$1,000+< $25 / hr10 - 49London, England
Services provided
50% Back Office Outsourcing35% Call Center Services10% Recruiting +2 services3% PEO/Employee Leasing2% HR OutsourcingIRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (2)London, England
86 Mountgrove Rd
London, England N5 2LT2 - 5
07538000457
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$1,000+< $25 / hr250 - 999London, England
Services provided
15% Back Office Outsourcing40% Data Annotation Services15% Content Moderation Services +2 services15% Environmental Consulting15% Market ResearchSee all 1 projectsData-Entry-India.com offers a range of data enrichment services, including identifying and eliminating duplicate entries, updating invalid emails, and digitizing paper forms. Reviews highlight the company's responsiveness, professionalism, and ability to deliver accurate, timely results. Clients appreciate their attention to detail and proactive communication, making them a reliable partner for data-related projects.
See All Locations (3)London, England
86 Paul Street
London, England EC2A 4NE10 - 15
+442035142601
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Undisclosed$25 - $49 / hr10 - 49London, England
Services provided
80% Back Office Outsourcing20% RecruitingBased in London, England, Bright Spark PAs is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Recruiting.
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UndisclosedUndisclosed2 - 9Romford, England
Services provided
25% Back Office Outsourcing25% Business Consulting25% Call Center Services +1 service25% Customer Service OutsourcingSee all 1 projectsBusinAssist is a top provider of global business support solutions. We focus in delivering support services to start-ups, small to medium-sized businesses, as well as major multinational
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$1,000+< $25 / hr250 - 999London, England
Services provided
35% Back Office Outsourcing35% Call Center Services30% Customer Service OutsourcingTricon, a telephone answering service, is based in London, England. They focus on Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed2 - 9London, England
Services provided
50% Back Office Outsourcing50% Sales OutsourcingBack Office Outsourcing and Sales Outsourcing company The Playbook Agency was launched in 2023. The team focuses on Back Office Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed250 - 999London, England
Services provided
20% Back Office Outsourcing40% Video Production20% AI Development +1 service20% Product DesignAdnet Global is a video production agency. The midsize London, England-based team offers Video Production and Product Design. The company was founded in 1995.
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$1,000+$50 - $99 / hr2 - 9LONDON, England
Services provided
10% Back Office Outsourcing50% Business Consulting10% Corporate Training & Coaching +6 services10% E-Commerce Development10% Financial Consulting5% HR Consulting3% Recruiting1% PEO/Employee Leasing1% StaffingTurnaround Hospitality, a Business Consulting company, is based in LONDON, England. Their services include Business Consulting and Back Office Outsourcing.
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List of the Top Cambridge Back Office Outsourcing Service Providers
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$1,000+< $25 / hr10 - 49Cambridge, England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Soham, England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$10,000+$150 - $199 / hr2 - 9Linton, England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
Undisclosed$25 - $49 / hr10 - 49Harlow, England
Ability to deliver
20.1/40.014.6/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+Undisclosed50 - 249Bedford, England
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
37.3/40.019.2/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$10,000+< $25 / hr250 - 999London, England
Ability to deliver
28.8/40.016.2/20 Reviews8/10 Clients & Experience4.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed250 - 999London, England
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$50 - $99 / hr50 - 249London, England
Ability to deliver
28.6/40.016.8/20 Reviews6.9/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr250 - 999London, England
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr2 - 9Peterborough, England
Ability to deliver
6.7/40.00/20 Reviews1.8/10 Clients & Experience4.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$50,000+< $25 / hr250 - 999London, England
Ability to deliver
21.7/40.016.2/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$25,000+$50 - $99 / hr250 - 999London, England
Ability to deliver
29.7/40.016.8/20 Reviews7.2/10 Clients & Experience5.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+$25 - $49 / hr10 - 49Harlow, England
Ability to deliver
5.6/40.00/20 Reviews0.7/10 Clients & Experience4.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other
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