Home Call Centers Virtual Receptionist Australia

Top Virtual Receptionist Services in Australia

Ratings Updated: June 24, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Moneypenny USA (formerly VoiceNation)

4.4 53 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Australia

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

See all 53 projects
Reviews mention Attentive
Clients have consistently highlighted the attentiveness of Voice Nation's team, noting their proactive support and helpfulness. One client emphasized, "Voice Nation's team was extremely attentive and very helpful," and appreciated their diligent efforts in resolving initial setup issues. Overall, the sentiment surrounding attentiveness is overwhelmingly positive, with clients feeling supported and valued throughout their engagement with the service.

Answering Services for Property Rental Company

4.0 May 17, 2017

No. We set everything up, and Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning. We tested it and found a problem in the beginning, and they worked diligently to get it fixed. We’ve had no issues at all.
Read Full Review

Read All Reviews

Was this helpful?

0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate a generally positive sentiment towards Moneypenny USA, with clients appreciating their onboarding process and initial customer service. However, there are concerns regarding inconsistent service quality and communication post-engagement. One client noted that while deliverables were timely, the charges were unexpected. Overall, while Moneypenny USA has high ratings and delivers essential services effectively, improvements in ongoing customer support and clarity in terms of service are recommended.
Read 1 Recent Review

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (41) $10,000 to $49,000 (8)

What Clients Have Said
Overall feedback on Moneypenny USA (formerly VoiceNation) indicates a mixed sentiment regarding cost and value for money. While several clients praised the service's affordability—such as a medical staffing company spending approximately $300 per month—others noted unexpected charges and price increases, leading to dissatisfaction. Positive comments highlight the service's efficiency and professionalism, suggesting that the value often justifies the cost, despite some inconsistencies in service delivery over time.
Read All Reviews

Was this helpful?

View projects from:

Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

This provider is fluent in 2 languages:

English

Spanish

Was this helpful?
View Profile Visit Website
Prialto

5.0 45 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Australia

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

Prialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.

See all 45 projects
Reviews mention Proactive
The sentiment regarding Prialto's proactivity is overwhelmingly positive. Clients consistently highlight the team's ability to anticipate needs and address challenges without direct guidance. For instance, one client noted that their assistant proactively identified and solved problems, while another emphasized the team's quick adaptation to shifting priorities. Overall, feedback reflects a strong appreciation for Prialto's responsive communication and proactive project management, contributing to enhanced productivity and seamless integration into client operations.

HR, R&D & Customer Service Support for Green Technology Co

5.0 Sep 5, 2023

Our Prialto team member has transitioned our CRM with over 3500 contacts effectively and efficiently, with a keen eye towards improving on existing processes. Other qualitative support includes: Overall proactive support and value delivery. Strong managed service with professional and capable Engagement Managers who are our thought-partner, enhancing productivity.
Read Full Review

Virtual Assistant Services for Healthcare Technology Company

5.0 Jul 18, 2022

Ximena’s work quality is very high; she’s on top of things, is very proactive, and does what she says she will do. Ximena constantly reaches out to inform us about emails and scheduling changes to get our approval. Prialto’s service level is very high; they’re very attentive and service-oriented, and they demonstrate excellent attention to detail.
Read Full Review

Back Office Outsourcing for Growth Acceleration Platform

5.0 Nov 14, 2024

Prilato error rate was found to be well below industry standard in thanks to their proactive efforts to ensure quality. The most impressive elements of Prialto's offering include: Proactive Account management to identify challenges and resolve them. Prialto are very effective communicators both at the management and team level.
Read Full Review

Business Services for Commercial Auto Insurance Company

5.0 Apr 10, 2023

Proactive support and a sense that Prialto works to deliver value. Strong managed service with professional and capable Engagement Managers who act as your thought-partner to enhance productivity and help you get the most value from their service. Quick and thorough responsiveness to concerns when they come up - they are always ready to help.
Read Full Review

Staff Augmentation for Technology Consultancy

5.0 May 30, 2025

The account team helped guide me on how to work most effectively with my assistant, and my assistant is fantastic. She's very proactive in addressing problems she identifies, and consistently solves them without my needing to guide her to the right solution. Prialto provides excellent services, and their assistants work together as a team to create solutions to the problems we encounter.
Read Full Review

Read All Reviews

Was this helpful?

1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight Prialto's strong alignment with client values and high-quality service. A Vice President noted their efficiency in managing routine tasks, such as audits and email management, and praised the team's prompt communication and reliable project delivery. The client emphasized the impressive speed of follow-ups and expressed satisfaction with no areas for improvement identified, reflecting an overall positive sentiment towards Prialto's services.
Read 1 Recent Review

Was this helpful?

1 of 1 Virtual receptionist reviews is 5 stars

$10,000 – $49,000 avg. project cost

Virtual receptionist Experience

Prialto has received overwhelmingly positive feedback for their Virtual receptionist services, with 95% of reviewers highlighting their exceptional customer service and proactive support. Clients appreciate their seamless integration into corporate culture, timely project management, and the personal touch they bring. Notably, 100% of respondents indicate satisfaction with communication and responsiveness. The consistent high ratings and ability to enhance productivity underline Prialto's expertise and value as a key partner in operational support.
Read Most Recent Review

Was this helpful?

View projects from:

United States (37) Canada (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 6 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Was this helpful?
View Profile Visit Website
Top Virtual Assistant

5.0 72 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

30% Back Office Outsourcing

30% Content Writing Services +3

10% Accounting

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

60% Virtual receptionist

30% Answering services

10% Inbound appointment scheduling

Top Virtual Assistant is a customer support services company specializing in call handling, inbound and outbound call centers, and telephonic support. With a 95% positive feedback rate, clients commend their flexibility, professional approach, and seamless integration into existing workflows. Approximately 80% of reviews highlight their ability to improve efficiency and customer communication, underscoring their role as a reliable extension of client operations.

See all 72 projects
Industry Experience

Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.
Read All Reviews

Select Industry to see insights

Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction Automotive

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
Read All Reviews

Was this helpful?
View projects from:

United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

Was this helpful?
Sydney, Australia

1 Martin Place
Sydney, Australia 2000
2 - 5

See All Locations (7)

Was this helpful?
View Profile Visit Website
Task Virtual

4.9 59 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2

20% Search Engine Optimization

10% Data Annotation Services

Focus Areas

30% Virtual receptionist

40% Inbound appointment scheduling

30% Answering services

Task Virtual is a company specializing in Contact Center Services, offering comprehensive solutions such as Inbound and Outbound Call Center support, Telemarketing Services, and Customer Care Services. Their clients report a 100% satisfaction rate with improved workflow efficiencies and enhanced customer communication. Impressively, 50% of reviewers commend their adaptability and effective communication skills, contributing to seamless operational support.

See all 59 projects
1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Task Virtual has received positive feedback for their effective SEO strategies, resulting in increased organic traffic and improved search rankings for clients. One client noted their impressive project management and responsiveness, highlighting timely deliveries and clear communication. Clients appreciated Task Virtual's tailored approach to SEO and their commitment to long-term results. Suggestions for improvement were minimal, with one client desiring more detailed explanations of technical processes, underscoring overall satisfaction with the services provided.
Read 1 Recent Review

Was this helpful?

Industry Experience

Task Virtual has garnered positive feedback across diverse industries, including Consumer Products, Financial Services, Education, Information Technology, Advertising & Marketing, and Arts & Entertainment. Clients praised their expertise in SEO strategies and operational efficiency, noting significant increases in website traffic, customer satisfaction, and overall productivity. The sentiment is overwhelmingly positive, highlighting their responsiveness and tailored approaches, making them a fitting choice for organizations seeking to enhance their online presence, improve client interactions, and streamline back-office operations.
Read All Reviews

Select Industry to see insights

Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services Education

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Task Virtual for their exceptional value for money, noting that their pricing aligns well with the quality of services provided. One client highlighted the 'good value for cost' and another emphasized that they chose Task Virtual due to their 'pricing fit our budget.' Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of their services, with many clients reporting significant improvements in efficiency and outcomes that justify the investment.
Read All Reviews

Was this helpful?
View projects from:

United States (7) Canada (3) Australia (1) Germany (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

View all time zones

Was this helpful?
View Profile Visit Website
hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

Focus Areas

43% Virtual receptionist

43% Answering services

14% Inbound appointment scheduling

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

See all 2 projects
Reviews mention High-quality work
Clients consistently commend hammerjack for delivering high-quality work, particularly in providing skilled candidates. One manager noted the 'exceptionally good candidate' provided for an Executive Assistant role, highlighting the 'surprising' quality given the low costs. Another client emphasized the 'service and competency of staff,' reinforcing hammerjack's reputation for excellence. Overall, the sentiment reflects a strong satisfaction with the quality of work and responsiveness throughout the engagement.

Staffing Services for Recruitment Marketplace

5.0 Aug 8, 2023

The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant. The level of candidates provided was very surprising, especially considering the low costs associated.
Read Full Review

Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. Everything from recruitment to ongoing management has been seamless.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
Read All Reviews

Select Industry to see insights

Human Resources Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
Read All Reviews

Was this helpful?
View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Turn Key Receptionist

4.9 8 reviews

$1,000+

< $25 / hr

2 - 9

Smeaton Grange, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Turn Key Receptionist is a company that specializes in Contact Center Services, providing exceptional Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Their reviews highlight a high level of professionalism, effective communication, and customer empathy. Impressively, 100% of clients reported satisfaction with call handling and noted the friendly, professional demeanor of the team, making them an integral part of client businesses.

See all 8 projects

1 of 1 Virtual receptionist reviews is 5 stars

$10,000 – $49,000 avg. project cost

Virtual receptionist Experience

Turn Key Receptionist has received positive feedback for its virtual receptionist services, with 100% of reviewers highlighting effective communication and customer empathy. Clients appreciate the timely response to inquiries and support in booking appointments, leading to increased client engagement. Although specific negative feedback is absent, clients suggest ongoing process improvements. Overall, the service is viewed as a strong fit due to aligned values and budget considerations.
Read Most Recent Review

Was this helpful?

5 of 6 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Marketing Company
5.0 — Turn Key Receptionist has provided call center services for a digital marketing company. The team has been tasked with making calls to targeted industries and booking appointments with prospective Read more
Read 6 Reviews

Was this helpful?

Industry Experience

Turn Key Receptionist has received positive feedback across multiple industries including Advertising & Marketing, Healthcare, Human Resources, Consumer Products, and Security Solutions. Clients commend their effective cold calling and lead generation in marketing, as well as their outstanding customer service handling inquiries and bookings in healthcare. Their ability to provide friendly and professional experiences has been noted, particularly in recruitment services. Overall, sentiment is highly favorable, highlighting their expertise and adaptability in enhancing client engagement across diverse sectors.
Read All Reviews

Select Industry to see insights

Advertising & marketing Healthcare Human Resources Consumer Products Other Industry

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Turn Key Receptionist for their competitive pricing and exceptional value for money. For instance, one CEO noted that their pricing fit within budget while delivering good value. Similarly, a director highlighted the alignment of company values and budget constraints as key reasons for their selection. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, emphasizing positive client experiences and effective communication.
Read All Reviews

Was this helpful?

View Profile
Matchboard

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Queens Park, Australia

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

20% Virtual receptionist

60% Inbound appointment scheduling

20% Answering services

Matchboard is a specialized company offering Contact Center Services, particularly in Customer Support Services and after-hours Inbound Call Center operations. Their reviews highlight a robust expertise in call handling and telephonic support, with a 100% positive feedback rate emphasizing their professionalism and knowledge in matching clients with suitable service providers. Notably, they effectively managed over 100 missed calls monthly, enhancing client operations.

See all 1 projects

1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Veterinary Clinic
5.0 — Matchboard provided call center services for a veterinary clinic, taking over overflow calls and providing support on an after-hours basis. Read more
Read 1 Review

Was this helpful?

Industry Experience

Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
Read All Reviews

Select Industry to see insights

Healthcare

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.
Read All Reviews

Was this helpful?

View Profile
Virtual Assistants Pakistan

5.0 2 reviews

$5,000+

$25 - $49 / hr

50 - 249

Melbourne, Australia

Services provided

10% Call Center Services

20% Custom Software Development

10% Advertising +6

10% Customer Service Outsourcing

10% Email Marketing

10% Marketing Strategy

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

Virtual Assistants Pakistan provides comprehensive Customer Support Services, specializing in Call Center Services, including Inbound and Outbound Call Centers, and Telephonic Support. With 100% positive feedback, their professionalism, reliability, and effective communication are consistently noted, with 100% of reviewers highlighting their seamless onboarding and impactful virtual assistance.

See all 2 projects

1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Over the past six months, clients have praised Virtual Assistants Pakistan for their professionalism and effective communication. A notable review from the Founder of Agate Home Care highlighted the smooth onboarding process and the impact of their services on daily operations. Clients appreciate the reliability and diligence of their virtual assistants, with no reported areas for improvement. Overall sentiment reflects strong satisfaction and a recommendation for those seeking dependable virtual support.
Read 1 Recent Review

Was this helpful?

1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Assistant Services for Home Care Company
5.0 — Virtual Assistants Pakistan provides virtual assistant services for a home care company. The team manages compliance for the client. Read more
Read 1 Review

Was this helpful?

Industry Experience

Virtual Assistance Pakistan has garnered positive feedback primarily from the Home Services industry, specifically noted for their expertise in virtual assistance. Clients emphasize their professional, reliable, and detail-oriented service, which has significantly improved operational efficiency. The onboarding process is praised for its smoothness, while communication remains effective throughout projects. Overall sentiment in the Home Services sector is highly favorable, making this provider a strong candidate for organizations seeking dependable virtual support.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Virtual Assistants Pakistan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile
Evolved Contact

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Melbourne, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Focus Areas

50% Virtual receptionist

25% Answering services

25% Inbound appointment scheduling

Telephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
Read more

View Profile
Serviced offices International

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Chatswood, Australia

Services provided

100% Call Center Services

Focus Areas

50% Virtual receptionist

40% Answering services

10% Inbound appointment scheduling

Serviced offices International, a call center company, is in Chatswood, Australia. Their services include Call Center Services.
Read more

View Profile
Alltel Australia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wheelers Hill, Australia

Services provided

30% Call Center Services

50% Customer Service Outsourcing

10% Cybersecurity +1

10% IT Managed Services

Focus Areas

45% Virtual receptionist

50% Answering services

5% Inbound appointment scheduling

Alltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
Read more

View Profile
Work4you

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Epping, Australia

Services provided

25% Call Center Services

25% Back Office Outsourcing

10% Business Consulting +4

10% Graphic Design

10% IT Managed Services

10% Sales Outsourcing

10% Web Design

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Work4you, a phone answering service, is in Epping, Australia. They offer Call Center Services and Back Office Outsourcing.
Read more

View Profile
Imperatif Call Centre Partners

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Banyo, Australia

Services provided

80% Call Center Services

5% Direct Marketing

5% Market Research +2

5% Other Marketing

5% Social Media Marketing

Focus Areas

10% Virtual receptionist

80% Answering services

10% Inbound appointment scheduling

Imperatif Call Centre Partners, an answering service, is in Banyo, Australia. The team focuses on Call Center Services and Direct Marketing.
Read more

View Profile
Packleader BPO

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Brighton, Australia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Market Research

20% Sales Outsourcing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Packleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
Read more

View Profile
Outsource Genius

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Melbourne, Australia

Services provided

15% Call Center Services

15% Branding

15% Email Marketing +4

15% Search Engine Optimization

15% Social Media Marketing

15% Web Development

10% Web Design

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Outsource Genius offers comprehensive SEO services, including website audits, keyword research, on-page optimization, technical SEO, content strategy, and link building. Reviews indicate that the company excels in project management, consistently delivering work on time and demonstrating a strong commitment to fulfilling client needs, showcasing reliability and professionalism. Overall, clients express high satisfaction with Outsource Genius' services and outcomes.

See all 1 projects

View Profile
New Media Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Botanic Ridge, Australia

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +10

10% Graphic Design

10% Logo

10% Translation

10% Web Design

5% Content Marketing

5% Conversion Optimization

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

5% Video Production

Focus Areas

33% Virtual receptionist

67% Answering services

New Media Services is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2012.
Read more

View Profile
Insight Fundraising

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Surry Hills, Australia

Services provided

60% Call Center Services

25% Sales Outsourcing

15% Market Research

Focus Areas

10% Virtual receptionist

65% Inbound appointment scheduling

25% Answering services

Insight Fundraising is an answering service. They are in Surry Hills, Australia, and their services include Call Center Services and Sales Outsourcing.
Read more

View Profile
Outsourcey

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Richmond, Australia

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Outsourcey, an answering service company and Back Office Outsourcing company, was founded in 2024. The firm specializes in Call Center Services and Back Office Outsourcing.
Read more

View Profile
Auxilio Business Solutions Pty Ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Riverstone, Australia

Services provided

20% Call Center Services

25% Back Office Outsourcing

20% Graphic Design +3

15% Web Design

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

50% Virtual receptionist

25% Answering services

25% Inbound appointment scheduling

Auxilio Business Solutions Pty Ltd is a Back Office Outsourcing company. The firm is in Riverstone, Australia. Their services include Back Office Outsourcing and Graphic Design.
Read more

View Profile
Airan Australia Pty. Ltd.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Brisbane City, Australia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Custom Software Development +1

25% Document Digitization & Management

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Airan Australia Pty. Ltd. Is a custom software development firm. Located in Brisbane City, Australia, their team offers Custom Software Development and Call Center Services.
Read more

View Profile
Your Phones Covered

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Lane Cove West, Australia

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Your Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
Read more

View Profile
Liveware

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

40% Business Consulting

10% Back Office Outsourcing +4

10% Custom Software Development

10% Customer Service Outsourcing

10% IT Managed Services

10% Web Development

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Liveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
Read more

View Profile
Fonebox

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brisbane City, Australia

Services provided

100% Call Center Services

Focus Areas

50% Virtual receptionist

50% Answering services

Launched in 2008, Fonebox is a phone answering service. Located in Brisbane City, Australia, the team offers Call Center Services.
Read more

View Profile
AR Data

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Campbelltown, Australia

Services provided

10% Call Center Services

20% BI & Big Data Consulting & SI

20% Transcription +4

20% Translation

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
Read more

View Profile
VA World Outsourcing

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Lisarow, Australia

Services provided

22% Call Center Services

23% Customer Service Outsourcing

15% Back Office Outsourcing +4

10% Business Consulting

10% Other Application Development

10% Transcription

10% Translation

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Launched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
Read more

View Profile
Koruna Assist

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +2

20% Financial Advising & Planning

20% Financial Consulting

Focus Areas

100% Virtual receptionist

Koruna Assist is a Business Consulting company. They are headquartered in Sydney, Australia. Their team offers Business Consulting and Call Center Services.
Read more

View Profile
Remote Staffing

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Portsmith, Australia

Services provided

10% Call Center Services

30% Back Office Outsourcing

20% Social Media Marketing +6

10% Customer Service Outsourcing

10% HR Outsourcing

5% Email Marketing

5% Sales Outsourcing

5% Search Engine Optimization

5% Web Design

Focus Areas

40% Virtual receptionist

30% Answering services

30% Inbound appointment scheduling

Established in 2023, Remote Staffing is a small Portsmith, Australia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Social Media Marketing.
Read more

$1,000 Individuals who require per application based. $5,000 For full time Assistance $10,000 Corporate

Virtual Call Assistant
Remote Staffing provides professional call centre solutions including virtual receptionist services, inbound appointment scheduling, answering services, B2C telemarketing, and telesales support. Our remote teams help businesses improve customer engagement, manage calls efficiently, and drive conversions.
View Packages

Was this helpful?

View Profile
Real Leads

Not yet reviewed

$25,000+

$50 - $99 / hr

2 - 9

Pyrmont, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Focus Areas

10% Virtual receptionist

70% Inbound appointment scheduling

20% Answering services

Answering service company and Sales Outsourcing company Real Leads was launched in 2013. The team offers Call Center Services and Sales Outsourcing.
Read more

View Profile
Virtual Reception

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Sydney, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Translationz

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Melbourne, Australia

Services provided

20% Call Center Services

40% Language Interpretation

40% Translation

Focus Areas

30% Virtual receptionist

40% Answering services

30% Inbound appointment scheduling

Translationz is a Translation company. Based in Melbourne, Australia, the firm was launched in 2004. Their team focuses on Translation and Language Interpretation.
Read more

View Profile
Brokers' BackOffice

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Parramatta, Australia

Services provided

30% Call Center Services

50% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

70% Virtual receptionist

30% Answering services

Brokers' BackOffice is a Back Office Outsourcing company launched in 2020. The firm offers Back Office Outsourcing and Call Center Services, and is small.
Read more

View Profile
Virtual Office Brisbane

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Brisbane City, Australia

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

100% Virtual receptionist

Headquartered in Brisbane City, Australia, Virtual Office Brisbane is a small Back Office Outsourcing and call center. Their services include Back Office Outsourcing and Call Center Services.
Read more

View Profile
Affordable Staff

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Brisbane City, Australia

Services provided

20% Call Center Services

25% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +6

10% Accounting

10% Customer Service Outsourcing

5% Direct Marketing

5% HR Outsourcing

3% Staffing

2% Recruiting

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Affordable Staff is a Back Office Outsourcing company. Established in 2009, the agency provides Back Office Outsourcing and Call Center Services.
Read more

View Profile
WireTask

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Docklands, Australia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Business Consulting +1

25% Sales Outsourcing

Focus Areas

45% Virtual receptionist

40% Inbound appointment scheduling

15% Answering services

WireTask is a midsize Business Consulting company located in Docklands, Australia and Dhaka, Bangladesh. Their services include Business Consulting and Call Center Services.
Read more

View Profile
Away Digital Teams

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Balaclava, Australia

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +5

15% IT Staff Augmentation

10% Customer Service Outsourcing

10% HR Consulting

10% HR Outsourcing

10% Web Development

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Away Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
Read more

View Profile
BruntWork

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Bellevue Hill, Australia

Services provided

10% Call Center Services

10% Application Testing

10% Back Office Outsourcing +8

10% Customer Service Outsourcing

10% Direct Marketing

10% HR Outsourcing

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

5% Digital Strategy

5% Web Development

Focus Areas

50% Virtual receptionist

30% Answering services

20% Inbound appointment scheduling

Headquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
Read more

View Profile
Sybrid Private Limited

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Millers Point, Australia

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

See all 1 projects

Industry Experience

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
Read All Reviews

Select Industry to see insights

eCommerce

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
Read All Reviews

Was this helpful?

Millers Point, Australia

64 Kent St, Millers Point NSW 2000, Australia
Millers Point, Australia 2000
21 - 30

See All Locations (9)

Was this helpful?

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top Virtual Receptionist Services in Australia

List of the Top Australia Virtual Receptionist Companies

Reviews mention Attentive

Answering Services for Property Rental Company

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

HR, R&D & Customer Service Support for Green Technology Co

Virtual Assistant Services for Healthcare Technology Company

Back Office Outsourcing for Growth Acceleration Platform

Business Services for Commercial Auto Insurance Company

Staff Augmentation for Technology Consultancy

Reviewed 1 time in the past 6 months

Virtual receptionist Experience

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Staffing Services for Recruitment Marketplace

Business Services for Digital Marketing & Consulting Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Virtual receptionist Experience

Call Center Services for Digital Marketing Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Veterinary Clinic

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Virtual Assistant Services for Home Care Company

Industry Experience

Virtual Assistants Pakistan is very responsive

Virtual Call Assistant

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 4 Australia Virtual Receptionist Companies

Latest Virtual Receptionist Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Similar Categories

Related Services

Specialties

Popular Locations in Australia