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Top Virtual Receptionist Services in Australia

Ratings Updated: July 14, 2026

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Moneypenny USA (formerly VoiceNation)

4.4 53 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Australia

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

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4 of 5 Virtual receptionist reviews are 5 stars

Less than $10,000 avg. project cost

Virtual receptionist Experience

Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.
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Industry Experience

Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Energy & natural resources Hospitality & leisure Retail Telecommunications Information technology Advertising & marketing Manufacturing Education Business services Construction

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Average Project Cost Breakdown

Less than $10,000 (41) $10,000 to $49,000 (8)

What Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."
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This provider is fluent in 2 languages:

English

Spanish

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Prialto

5.0 45 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Australia

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

Prialto is a proficient provider of Customer Support Services, offering a range of tasks including executive support, scheduling, and customer service relations. Their reviews highlight a 100% positive feedback rate, emphasizing their timeliness, effective communication, and seamless integration into clients' workflows. Prialto's strengths include reliable backup support and a proactive approach to enhancing productivity and customer service.

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Reviews mention Communicative
The overall sentiment regarding Prialto's communication is highly positive, with multiple clients praising their responsiveness and clarity. One client noted they were 'always responsive promptly and on top of tasks and communicative,' while another highlighted 'strong communications from the start and nothing too much trouble.' Clients consistently appreciated the structured onboarding process and the proactive communication style, which helped in adapting to their needs efficiently. This reflects a strong emphasis on effective communication throughout the client engagement.

Operational & Admin Assistance for Security Services Company

5.0 Oct 13, 2023

They delivered tasks set in a timely manner. They integrated well within our team's communication via Slack and responded promptly to any needs. I was impressed with their in-depth onboarding process and level of communication.
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Backoffice Outsourcing for Sales Training Company

5.0 Jun 28, 2023

They have exceeded our expectations in meeting our needs. They go above and beyond to create great communication.
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Staff Augmentation for Software Firm

5.0 Aug 1, 2022

Very easy. We correspond real time using Teams, and meet in person once a week on a prescheduled call. The fluency of English spoken is off the charts by nearly everyone at the company.
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Business Services for Coaching & Consulting Company

5.0 Sep 16, 2021

It's very clear. I have a weekly meeting with my VA to get a general update and I am sent a recap email at the end of each day about what he worked on and what was completed. The response times are very quick; when I send over a new process or task I receive a same day acknowledgement.
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Administrative Support for Concierge Medicine Practice

5.0 Dec 4, 2024

The process started with a discovery call which was focused on learning about my needs. There was attention to detail including understanding what type of assistant would be the best fit. The leadership team was intimately involved during the onboarding process and attended the initial meetings to ensure alignment and role clarity. My VA is outstanding! eager to learn, great attitude, clear communication and open to feedback. The leadership team was also available for questions unrelated to the main project and offered guidance when needed.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Prialto reflect a strong overall sentiment, highlighting their efficiency and alignment with client values. A Vice President noted their impressive speed of follow-up and quality of team members, praising their timely delivery of services such as audits and email management. The client emphasized effective communication through bi-weekly meetings, with no areas for improvement identified. Overall, Prialto is recognized for enhancing strategic utilization of executive resources.
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4 of 4 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

HR, R&D & Customer Service Support for Green Technology Co
5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (25) Less than $10,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.
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Top Virtual Assistant

5.0 72 reviews

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Premier Verified

$1,000+

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

30% Back Office Outsourcing

30% Content Writing Services +3

10% Accounting

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

60% Virtual receptionist

30% Answering services

10% Inbound appointment scheduling

Top Virtual Assistant is a company specializing in Contact Center Services, offering comprehensive solutions such as Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Reviews reflect high satisfaction with 95% of feedback highlighting their professionalism, adaptability, and effective communication. Approximately 80% of clients commend their ability to streamline processes and improve efficiency, enhancing customer satisfaction and operational focus.

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Reviews mention Proactive
Clients consistently praised Top Virtual Assistant for their proactive approach, noting their ability to anticipate needs and streamline processes. For instance, one client highlighted their virtual assistants' clear communication and proactive task management, which significantly improved customer interaction and operational efficiency. Another client commended their responsiveness to requests and their initiative in suggesting process improvements. Overall, the sentiment regarding their proactivity is highly positive, indicating a strong alignment with client objectives and a commitment to delivering exceptional service.

Sales Outsourcing for Venture Capital Firm

5.0 Aug 19, 2025

Top Virtual Assistant’s proactive approach and genuine commitment to results were impressive. They didn’t just complete tasks — they took the time to understand our business goals and tailored their work to align with them. Their ability to consistently deliver qualified leads while maintaining clear communication and transparency really set them apart from other service providers.
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Call Center & Sales Support for Logistics Company

5.0 Aug 22, 2025

The outstanding behavior was their professionalism and capacity to act as an extension of our logistics department. They did not simply offer a service but they studied our business requirements and dealt according to the requirements. They have the capacity to complement their great services to customers with proactive sales and appointment assistance to make them highly useful to us.
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Back-Office Support for Nonprofit Organization

5.0 Nov 29, 2025

What stood out most was their organizational discipline and attention to detail. Unlike typical admin support, they proactively identified process bottlenecks and suggested improvements. Their ability to handle routine tasks efficiently yet thoughtfully, freeing up our internal resources to focus on strategic work, was especially impressive.
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Back Office Outsourcing for Childcare Academy

5.0 Dec 15, 2025

Their project management was excellent; they were organized, proactive, and always kept me informed with regular updates. Tasks were completed on time, and deadlines were respected. Whenever I needed something changed or updated, they responded quickly and professionally.
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Virtual Assistance Services for Appliance Repair Company

5.0 Jan 30, 2026

The most impressive aspect was their dedication to professionalism their virtual assistants communicated clearly, handled tasks proactively, and represented our business with a high level of care and attention.
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12 of 12 Call Center Services reviews are 5 stars

11 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read more
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Industry Experience

Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.
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Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction Automotive

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Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
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Task Virtual

5.0 65 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2

20% Search Engine Optimization

10% Data Annotation Services

Focus Areas

30% Virtual receptionist

40% Inbound appointment scheduling

30% Answering services

Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.

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1 of 1 Virtual receptionist reviews is 5 stars

1 new review for Virtual receptionist in past 6 months

Less than $10,000 avg. project cost

Virtual receptionist Experience

Task Virtual has received overwhelmingly positive feedback for their virtual receptionist services, with 90% of reviewers highlighting their professionalism and responsiveness. Clients praised their ability to integrate seamlessly into existing operations, enhancing patient communication while reducing internal workload by 30%. A notable 85% emphasized their adaptability to changing needs, contributing to improved scheduling accuracy and organizational efficiency. Overall, Task Virtual is recognized for their commitment to continuous improvement and operational excellence.
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2 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Assistant Services for Healthcare AI Company
5.0 — Task Virtual provided virtual assistant services for a healthcare AI company. The team handled phone inquiries, responded to patient emails, coordinated appointment scheduling requests, and managed Read more
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Industry Experience

Task Virtual has demonstrated expertise across various industries, particularly in Information Technology, Healthcare, Consumer Products, Financial Services, Education, and Marketing. Clients consistently highlight their ability to streamline operations, enhance customer communication, and optimize administrative workflows, resulting in improved efficiency and client satisfaction. Overall sentiment is highly positive, especially in IT and healthcare, where their nuanced understanding of industry-specific challenges has led to significant operational improvements.
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Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services Education

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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praised Task Virtual for providing good value for cost, aligning with their budgets while delivering quality services. For instance, one client noted that Task Virtual was selected due to their pricing fit and great culture alignment. Overall sentiment reflects satisfaction with the cost-effectiveness of their offerings, as clients experienced reduced operational burdens and improved efficiency, leading to significant savings, such as one client reporting a monthly saving of $7,000 to $8,500.
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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

Focus Areas

43% Virtual receptionist

43% Answering services

14% Inbound appointment scheduling

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention Professional
The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities.

Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless.
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Industry Experience

Hammerjack has successfully provided services across the Advertising & Marketing and Human Resources industries. Clients commend their expertise in administrative support and talent acquisition, noting exceptional candidate quality and seamless workflow management. The overall sentiment is highly positive, with strengths highlighted in staff competency and responsiveness. Organizations seeking reliable administrative assistance or executive recruitment may find Hammerjack to be a fitting partner.
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Human Resources Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally express high satisfaction with hammerjack's cost and value for money. One reviewer highlighted the company's ability to provide skilled resources at an 'agreeable cost,' emphasizing good value relative to pricing. Another noted the seamless service and competency of staff, reinforcing the perception of quality despite competitive pricing. Overall, clients appreciate the balance of affordability and high-quality service, with no significant areas for improvement mentioned.
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Turn Key Receptionist

4.9 8 reviews

$1,000+

< $25 / hr

2 - 9

Smeaton Grange, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Turn Key Receptionist is a contact center services company specializing in inbound and outbound call handling, offering telephonic support and customer care services. With a 100% positive feedback rate, clients commend their professionalism, effective communication, and ability to integrate seamlessly with their businesses. Approximately 80% of reviewers highlight their impressive customer service and proactive nature.

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Reviews mention Communicative
Clients consistently commend Turn Key Receptionist for their exceptional communication skills. One client highlighted the team's ability to maintain a clear and open understanding, significantly enhancing the engagement. Another noted their responsiveness and willingness to act on feedback swiftly. The account manager, Cassie, was specifically praised for her promptness in addressing priorities. Overall, the sentiment regarding communication is overwhelmingly positive, with clients expressing satisfaction in their collaborative relationship.

Inbound Call Answering for Security Solutions Company

5.0 Mar 3, 2020

The main point of contact for us is Cassie (Account Manager), who does a great job of handling priorities and responding to our requests right away. If there’s an item that needs to be responded to that day, she will get it resolved. Their team as a whole does a great job of looking after us and making sure the engagement continues to go well. If I had to pinpoint one thing, it would be their communication. Their prioritization of maintaining a clear and open understanding really stands out.
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Call Center Services for Massage Company

5.0 Apr 26, 2023

The company demonstrated good communication throughout the project. They were open to feedback and took action quickly. We communicate regularly to improve processes and review the service quarterly.
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5 of 6 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Massage Company
5.0 — Turn Key Receptionist provides call center services for a massage company. The team is responsible for answering end customers' inquiries, scheduling appointments, and providing updates to the Read more
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Industry Experience

Turn Key Receptionist has garnered positive feedback across several industries, including Advertising & Marketing, Recruitment Services, Healthcare, and Security Solutions. Clients commend their lead generation, call handling, and appointment booking expertise, noting their professionalism, effective communication, and customer-centric approach. The overall sentiment is favorable, particularly in sectors requiring strong client interactions and support, making them a suitable partner for businesses in need of reliable reception and communication services.
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Advertising & marketing Human Resources Consumer Products Other Industry Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently express satisfaction with Turn Key Receptionist's cost-effectiveness and overall value. For instance, the CEO of GuniSMS highlighted that their pricing fit the budget while providing great value. Similarly, the Director of Katz Recruitment noted the good value for cost and alignment of company values. Overall, feedback reflects a positive sentiment regarding affordability and the quality of service delivered, contributing to successful business outcomes.
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Matchboard

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Queens Park, Australia

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

20% Virtual receptionist

60% Inbound appointment scheduling

20% Answering services

Matchboard is a specialized company offering Contact Center Services, particularly in Customer Support Services and after-hours Inbound Call Center operations. Their reviews highlight a robust expertise in call handling and telephonic support, with a 100% positive feedback rate emphasizing their professionalism and knowledge in matching clients with suitable service providers. Notably, they effectively managed over 100 missed calls monthly, enhancing client operations.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Veterinary Clinic
5.0 — Matchboard provided call center services for a veterinary clinic, taking over overflow calls and providing support on an after-hours basis. Read more
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Industry Experience

Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.
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Virtual Assistants Pakistan

5.0 2 reviews

$5,000+

$25 - $49 / hr

50 - 249

Melbourne, Australia

Services provided

10% Call Center Services

20% Custom Software Development

10% Advertising +6

10% Customer Service Outsourcing

10% Email Marketing

10% Marketing Strategy

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

Virtual Assistants Pakistan provides comprehensive Customer Support Services, specializing in Call Center Services, including Inbound and Outbound Call Centers, and Telephonic Support. With 100% positive feedback, their professionalism, reliability, and effective communication are consistently noted, with 100% of reviewers highlighting their seamless onboarding and impactful virtual assistance.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Virtual Assistants Pakistan, highlighting the smooth onboarding process and the professionalism of assigned virtual assistants. One client from Agate Home Care noted a significant positive impact on operations due to effective communication and diligent task execution. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement, indicating that the company is a dependable choice for virtual support.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Assistant Services for Home Care Company
5.0 — Virtual Assistants Pakistan provides virtual assistant services for a home care company. The team manages compliance for the client. Read more
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Industry Experience

Virtual Assistance Pakistan has garnered positive feedback primarily from the Home Services industry, specifically noted for their expertise in virtual assistance. Clients emphasize their professional, reliable, and detail-oriented service, which has significantly improved operational efficiency. The onboarding process is praised for its smoothness, while communication remains effective throughout projects. Overall sentiment in the Home Services sector is highly favorable, making this provider a strong candidate for organizations seeking dependable virtual support.
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More responsive than most other service providers

Virtual Assistants Pakistan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Evolved Contact

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Melbourne, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Focus Areas

50% Virtual receptionist

25% Answering services

25% Inbound appointment scheduling

Telephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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Serviced offices International

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Chatswood, Australia

Services provided

100% Call Center Services

Focus Areas

50% Virtual receptionist

40% Answering services

10% Inbound appointment scheduling

Serviced offices International, a call center company, is in Chatswood, Australia. Their services include Call Center Services.
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Alltel Australia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wheelers Hill, Australia

Services provided

30% Call Center Services

50% Customer Service Outsourcing

10% Cybersecurity +1

10% IT Managed Services

Focus Areas

45% Virtual receptionist

50% Answering services

5% Inbound appointment scheduling

Alltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
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Work4you

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Epping, Australia

Services provided

25% Call Center Services

25% Back Office Outsourcing

10% Business Consulting +4

10% Graphic Design

10% IT Managed Services

10% Sales Outsourcing

10% Web Design

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Work4you, a phone answering service, is in Epping, Australia. They offer Call Center Services and Back Office Outsourcing.
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Imperatif Call Centre Partners

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Banyo, Australia

Services provided

80% Call Center Services

5% Direct Marketing

5% Market Research +2

5% Other Marketing

5% Social Media Marketing

Focus Areas

10% Virtual receptionist

80% Answering services

10% Inbound appointment scheduling

Imperatif Call Centre Partners, an answering service, is in Banyo, Australia. The team focuses on Call Center Services and Direct Marketing.
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Packleader BPO

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Brighton, Australia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Market Research

20% Sales Outsourcing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Packleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
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Outsource Genius

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Melbourne, Australia

Services provided

15% Call Center Services

15% Branding

15% Email Marketing +4

15% Search Engine Optimization

15% Social Media Marketing

15% Web Development

10% Web Design

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Outsource Genius offers comprehensive SEO services, including website audits, keyword research, on-page optimization, technical SEO, content strategy, and link building. Reviews indicate that the company excels in project management, consistently delivering work on time and demonstrating a strong commitment to fulfilling client needs, showcasing reliability and professionalism. Overall, clients express high satisfaction with Outsource Genius' services and outcomes.

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New Media Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Botanic Ridge, Australia

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +10

10% Graphic Design

10% Logo

10% Translation

10% Web Design

5% Content Marketing

5% Conversion Optimization

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

5% Video Production

Focus Areas

33% Virtual receptionist

67% Answering services

New Media Services is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2012.
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Insight Fundraising

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Surry Hills, Australia

Services provided

60% Call Center Services

25% Sales Outsourcing

15% Market Research

Focus Areas

10% Virtual receptionist

65% Inbound appointment scheduling

25% Answering services

Insight Fundraising is an answering service. They are in Surry Hills, Australia, and their services include Call Center Services and Sales Outsourcing.
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Outsourcey

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Richmond, Australia

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Outsourcey, an answering service company and Back Office Outsourcing company, was founded in 2024. The firm specializes in Call Center Services and Back Office Outsourcing.
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Auxilio Business Solutions Pty Ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Riverstone, Australia

Services provided

20% Call Center Services

25% Back Office Outsourcing

20% Graphic Design +3

15% Web Design

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

50% Virtual receptionist

25% Answering services

25% Inbound appointment scheduling

Auxilio Business Solutions Pty Ltd is a Back Office Outsourcing company. The firm is in Riverstone, Australia. Their services include Back Office Outsourcing and Graphic Design.
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Airan Australia Pty. Ltd.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Brisbane City, Australia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Custom Software Development +1

25% Document Digitization & Management

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Airan Australia Pty. Ltd. Is a custom software development firm. Located in Brisbane City, Australia, their team offers Custom Software Development and Call Center Services.
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Your Phones Covered

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Lane Cove West, Australia

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Your Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
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Liveware

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

40% Business Consulting

10% Back Office Outsourcing +4

10% Custom Software Development

10% Customer Service Outsourcing

10% IT Managed Services

10% Web Development

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Liveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
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Fonebox

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brisbane City, Australia

Services provided

100% Call Center Services

Focus Areas

50% Virtual receptionist

50% Answering services

Launched in 2008, Fonebox is a phone answering service. Located in Brisbane City, Australia, the team offers Call Center Services.
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AR Data

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Campbelltown, Australia

Services provided

10% Call Center Services

20% BI & Big Data Consulting & SI

20% Transcription +4

20% Translation

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
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VA World Outsourcing

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Lisarow, Australia

Services provided

22% Call Center Services

23% Customer Service Outsourcing

15% Back Office Outsourcing +4

10% Business Consulting

10% Other Application Development

10% Transcription

10% Translation

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Launched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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Koruna Assist

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +2

20% Financial Advising & Planning

20% Financial Consulting

Focus Areas

100% Virtual receptionist

Koruna Assist is a Business Consulting company. They are headquartered in Sydney, Australia. Their team offers Business Consulting and Call Center Services.
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Remote Staffing

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Portsmith, Australia

Services provided

10% Call Center Services

30% Back Office Outsourcing

20% Social Media Marketing +6

10% Customer Service Outsourcing

10% HR Outsourcing

5% Email Marketing

5% Sales Outsourcing

5% Search Engine Optimization

5% Web Design

Focus Areas

40% Virtual receptionist

30% Answering services

30% Inbound appointment scheduling

Established in 2023, Remote Staffing is a small Portsmith, Australia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Social Media Marketing.
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$1,000 Individuals who require per application based. $5,000 For full time Assistance $10,000 Corporate

Virtual Call Assistant
Remote Staffing provides professional call centre solutions including virtual receptionist services, inbound appointment scheduling, answering services, B2C telemarketing, and telesales support. Our remote teams help businesses improve customer engagement, manage calls efficiently, and drive conversions.
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Real Leads

Not yet reviewed

$25,000+

$50 - $99 / hr

2 - 9

Pyrmont, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Focus Areas

10% Virtual receptionist

70% Inbound appointment scheduling

20% Answering services

Answering service company and Sales Outsourcing company Real Leads was launched in 2013. The team offers Call Center Services and Sales Outsourcing.
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Virtual Reception

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Sydney, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
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Translationz

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Melbourne, Australia

Services provided

20% Call Center Services

40% Language Interpretation

40% Translation

Focus Areas

30% Virtual receptionist

40% Answering services

30% Inbound appointment scheduling

Translationz is a Translation company. Based in Melbourne, Australia, the firm was launched in 2004. Their team focuses on Translation and Language Interpretation.
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Brokers' BackOffice

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Parramatta, Australia

Services provided

30% Call Center Services

50% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

70% Virtual receptionist

30% Answering services

Brokers' BackOffice is a Back Office Outsourcing company launched in 2020. The firm offers Back Office Outsourcing and Call Center Services, and is small.
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Virtual Office Brisbane

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Brisbane City, Australia

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

100% Virtual receptionist

Headquartered in Brisbane City, Australia, Virtual Office Brisbane is a small Back Office Outsourcing and call center. Their services include Back Office Outsourcing and Call Center Services.
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Affordable Staff

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Brisbane City, Australia

Services provided

20% Call Center Services

25% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +6

10% Accounting

10% Customer Service Outsourcing

5% Direct Marketing

5% HR Outsourcing

3% Staffing

2% Recruiting

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Affordable Staff is a Back Office Outsourcing company. Established in 2009, the agency provides Back Office Outsourcing and Call Center Services.
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WireTask

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Docklands, Australia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Business Consulting +1

25% Sales Outsourcing

Focus Areas

45% Virtual receptionist

40% Inbound appointment scheduling

15% Answering services

WireTask is a midsize Business Consulting company located in Docklands, Australia and Dhaka, Bangladesh. Their services include Business Consulting and Call Center Services.
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Away Digital Teams

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Balaclava, Australia

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +5

15% IT Staff Augmentation

10% Customer Service Outsourcing

10% HR Consulting

10% HR Outsourcing

10% Web Development

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Away Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
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BruntWork

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Bellevue Hill, Australia

Services provided

10% Call Center Services

10% Application Testing

10% Back Office Outsourcing +8

10% Customer Service Outsourcing

10% Direct Marketing

10% HR Outsourcing

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

5% Digital Strategy

5% Web Development

Focus Areas

50% Virtual receptionist

30% Answering services

20% Inbound appointment scheduling

Headquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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Sybrid Private Limited

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Millers Point, Australia

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

See all 1 projects

Industry Experience

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerce

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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Millers Point, Australia

64 Kent St, Millers Point NSW 2000, Australia
Millers Point, Australia 2000
21 - 30

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