Top Virtual Receptionist Services in Australia
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves AustraliaServices provided
Focus Areas
See all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
$1,000+< $25 / hr250 - 999Serves AustraliaServices provided
Focus Areas
See all 45 projectsPrialto is a company specializing in Customer Support Services, offering diverse solutions such as executive support, scheduling, and customer service. Reviews highlight Prialto's efficiency, with 100% of clients praising their timely delivery and proactive support. Clients value their responsive communication, seamless integration, and high-quality service, with 75% mentioning their strong backup system for continuity and reliability.
-
$1,000+Undisclosed50 - 249Sydney, Australia
Services provided
Focus Areas
See all 72 projectsTop Virtual Assistant is a specialized provider of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Their services have consistently received high praise, with over 90% of reviews highlighting their professionalism, flexibility, and effective management of customer interactions. Clients frequently commend their ability to improve operational efficiency and customer satisfaction, with many noting significant improvements in response times and scheduling accuracy.
-
UndisclosedUndisclosed50 - 249Sydney, Australia
Services provided
Focus Areas
See all 2 projectshammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.
-
$1,000+< $25 / hr2 - 9Smeaton Grange, Australia
Services provided
Focus Areas
See all 8 projectsTurn Key Receptionist is a company that specializes in Contact Center Services, providing exceptional Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Their reviews highlight a high level of professionalism, effective communication, and customer empathy. Impressively, 100% of clients reported satisfaction with call handling and noted the friendly, professional demeanor of the team, making them an integral part of client businesses.
-
UndisclosedUndisclosed2 - 9Queens Park, Australia
Services provided
Focus Areas
See all 1 projectsMatchboard is a specialized company offering Contact Center Services, particularly in Customer Support Services and after-hours Inbound Call Center operations. Their reviews highlight a robust expertise in call handling and telephonic support, with a 100% positive feedback rate emphasizing their professionalism and knowledge in matching clients with suitable service providers. Notably, they effectively managed over 100 missed calls monthly, enhancing client operations.
-
$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Services provided
Focus Areas
See all 2 projectsVirtual Assistants Pakistan provides comprehensive Customer Support Services, specializing in Call Center Services, including Inbound and Outbound Call Centers, and Telephonic Support. With 100% positive feedback, their professionalism, reliability, and effective communication are consistently noted, with 100% of reviewers highlighting their seamless onboarding and impactful virtual assistance.
-
$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Services provided
Focus Areas
Telephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Chatswood, Australia
Services provided
Focus Areas
Serviced offices International, a call center company, is in Chatswood, Australia. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Services provided
Focus Areas
Alltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
Read more -
Undisclosed< $25 / hr50 - 249Epping, Australia
Services provided
Focus Areas
Work4you, a phone answering service, is in Epping, Australia. They offer Call Center Services and Back Office Outsourcing.
Read more -
$1,000+$100 - $149 / hr50 - 249Banyo, Australia
Services provided
Focus Areas
Imperatif Call Centre Partners, an answering service, is in Banyo, Australia. The team focuses on Call Center Services and Direct Marketing.
Read more -
$10,000+< $25 / hr250 - 999Brighton, Australia
Services provided
Focus Areas
Packleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Melbourne, Australia
Services provided
Focus Areas
See all 1 projectsOutsource Genius offers comprehensive SEO services, including website audits, keyword research, on-page optimization, technical SEO, content strategy, and link building. Reviews indicate that the company excels in project management, consistently delivering work on time and demonstrating a strong commitment to fulfilling client needs, showcasing reliability and professionalism. Overall, clients express high satisfaction with Outsource Genius' services and outcomes.
-
UndisclosedUndisclosed250 - 999Botanic Ridge, Australia
Services provided
Focus Areas
New Media Services is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2012.
Read more -
$5,000+$50 - $99 / hr50 - 249Surry Hills, Australia
Services provided
Focus Areas
Insight Fundraising is an answering service. They are in Surry Hills, Australia, and their services include Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Richmond, Australia
Services provided
Focus Areas
Outsourcey, an answering service company and Back Office Outsourcing company, was founded in 2024. The firm specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Riverstone, Australia
Services provided
Focus Areas
Auxilio Business Solutions Pty Ltd is a Back Office Outsourcing company. The firm is in Riverstone, Australia. Their services include Back Office Outsourcing and Graphic Design.
Read more -
$1,000+< $25 / hr10 - 49Brisbane City, Australia
Services provided
Focus Areas
Airan Australia Pty. Ltd. Is a custom software development firm. Located in Brisbane City, Australia, their team offers Custom Software Development and Call Center Services.
Read more -
$1,000+$25 - $49 / hr10 - 49Lane Cove West, Australia
Services provided
Focus Areas
Your Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
Read more -
$1,000+$25 - $49 / hr50 - 249Sydney, Australia
Services provided
Focus Areas
Liveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
Read more -
$1,000+$25 - $49 / hr50 - 249Brisbane City, Australia
Services provided
Focus Areas
Launched in 2008, Fonebox is a phone answering service. Located in Brisbane City, Australia, the team offers Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Campbelltown, Australia
Services provided
Focus Areas
AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
Read more -
$5,000+$50 - $99 / hr10 - 49Lisarow, Australia
Services provided
Focus Areas
Launched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Sydney, Australia
Services provided
Focus Areas
Koruna Assist is a Business Consulting company. They are headquartered in Sydney, Australia. Their team offers Business Consulting and Call Center Services.
Read more -
$25,000+$50 - $99 / hr2 - 9Pyrmont, Australia
Services provided
Focus Areas
Answering service company and Sales Outsourcing company Real Leads was launched in 2013. The team offers Call Center Services and Sales Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Sydney, Australia
Services provided
Focus Areas
Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Melbourne, Australia
Services provided
Focus Areas
Translationz is a Translation company. Based in Melbourne, Australia, the firm was launched in 2004. Their team focuses on Translation and Language Interpretation.
Read more -
UndisclosedUndisclosed2 - 9Parramatta, Australia
Services provided
Focus Areas
Brokers' BackOffice is a Back Office Outsourcing company launched in 2020. The firm offers Back Office Outsourcing and Call Center Services, and is small.
Read more -
$1,000+$25 - $49 / hr10 - 49Brisbane City, Australia
Services provided
Focus Areas
Headquartered in Brisbane City, Australia, Virtual Office Brisbane is a small Back Office Outsourcing and call center. Their services include Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Brisbane City, Australia
Services provided
Focus Areas
Affordable Staff is a Back Office Outsourcing company. Established in 2009, the agency provides Back Office Outsourcing and Call Center Services.
Read more -
$10,000+< $25 / hr50 - 249Docklands, Australia
Services provided
Focus Areas
WireTask is a midsize Business Consulting company located in Docklands, Australia and Dhaka, Bangladesh. Their services include Business Consulting and Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Balaclava, Australia
Services provided
Focus Areas
Away Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
Read more -
$1,000+< $25 / hr50 - 249Sydney, Australia
Services provided
Focus Areas
See all 54 projectsTask Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.
-
UndisclosedUndisclosed250 - 999Bellevue Hill, Australia
Services provided
Focus Areas
Headquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
Read more -
UndisclosedUndisclosed1,000 - 9,999Millers Point, Australia
Services provided
Focus Areas
See all 1 projectsSybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 4 Australia Virtual Receptionist Companies
-
UndisclosedUndisclosed50 - 249Sydney, Australia
Ability to deliver
26.5/40.016.4/20 Reviews4.5/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services43% Virtual receptionist90% Other -
$1,000+< $25 / hr2 - 9Smeaton Grange, Australia
Ability to deliver
22.6/40.015.6/20 Reviews1.9/10 Clients & Experience5.2/10 Market PresenceService focus
80% Call Center Services34% Virtual receptionist20% Other -
UndisclosedUndisclosed2 - 9Queens Park, Australia
Ability to deliver
23.7/40.016.2/20 Reviews1/10 Clients & Experience6.5/10 Market PresenceService focus
50% Call Center Services20% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Ability to deliver
20.8/40.016.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services30% Virtual receptionist90% Other -
$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Ability to deliver
8.4/40.00/20 Reviews2.9/10 Clients & Experience5.5/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+$25 - $49 / hr10 - 49Chatswood, Australia
Ability to deliver
7.6/40.00/20 Reviews2.1/10 Clients & Experience5.5/10 Market PresenceService focus
100% Call Center Services50% Virtual receptionist -
UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Ability to deliver
8.4/40.00/20 Reviews2.1/10 Clients & Experience6.4/10 Market PresenceService focus
30% Call Center Services45% Virtual receptionist70% Other -
Undisclosed< $25 / hr50 - 249Epping, Australia
Ability to deliver
8.3/40.00/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$1,000+$100 - $149 / hr50 - 249Banyo, Australia
Ability to deliver
7.5/40.00/20 Reviews2.1/10 Clients & Experience5.4/10 Market PresenceService focus
80% Call Center Services10% Virtual receptionist20% Other -
$10,000+< $25 / hr250 - 999Brighton, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services35% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Melbourne, Australia
Ability to deliver
7.7/40.00/20 Reviews2.8/10 Clients & Experience4.9/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Botanic Ridge, Australia
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$5,000+$50 - $99 / hr50 - 249Surry Hills, Australia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
60% Call Center Services10% Virtual receptionist40% Other -
UndisclosedUndisclosed2 - 9Richmond, Australia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$1,000+< $25 / hr10 - 49Riverstone, Australia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$1,000+< $25 / hr10 - 49Brisbane City, Australia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$1,000+$25 - $49 / hr10 - 49Lane Cove West, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr50 - 249Sydney, Australia
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services35% Virtual receptionist90% Other -
$1,000+$25 - $49 / hr50 - 249Brisbane City, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services50% Virtual receptionist
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
