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Top Virtual Receptionist Services in Australia

Ratings Updated: August 24, 2026

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Moneypenny USA

4.4 53 reviews

Verified

Undisclosed

< $25 / hr

50 - 249

Serves Australia

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

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Reviews mention Receptive
Clients have noted Moneypenny USA's team as being friendly and timely, with a commendable receptiveness to requests. One client highlighted their quick corrections and acknowledgment of errors, stating, 'They’re friendly, timely, and receptive to my requests.' Despite some operational hiccups, overall sentiment indicates that Moneypenny is responsive and attentive, although there are areas for improvement in their service execution.

Answering Services for Kick-boxing Fitness Facility

4.0 Sep 25, 2020

They’re friendly, timely, and receptive to my requests. Their team quickly makes corrections. When there’s something wrong, they acknowledge it.
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4 of 5 Virtual receptionist reviews are 5 stars

Less than $10,000 avg. project cost

Virtual receptionist Experience

Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.
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18 of 51 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Industry Experience

Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Retail Hospitality & leisure Telecommunications Energy & natural resources Information technology Advertising & marketing Manufacturing Education Business services Construction

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Top Virtual Assistant

5.0 72 reviews

Premier Verified Clutch Guarantee

$1,000+

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

30% Back Office Outsourcing

30% Content Writing Services +2

20% Search Engine Optimization

10% Social Media Marketing

Focus Areas

60% Virtual receptionist

30% Answering services

10% Inbound appointment scheduling

Top Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.

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Reviews mention Detail-oriented
Clients consistently highlighted Top Virtual Assistant's exceptional attention to detail and organizational discipline. For instance, one client noted their 'reliability and attention to detail,' which significantly improved operational efficiency. Another client emphasized their proactive approach in identifying process bottlenecks, showcasing their thoroughness. Overall, the sentiment is overwhelmingly positive, with clients appreciating their meticulous handling of tasks, timely communication, and ability to adapt to specific needs, indicating a strong fit for detail-oriented projects.

Back Office Outsourcing for Locksmith Company

5.0 Aug 15, 2025

Their project management was highly organized, with all tasks and calls handled on time. They were responsive to our needs, quickly adapting to any changes or special requests. Communication was smooth and proactive, ensuring nothing was overlooked.
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Back-Office Support for Nonprofit Organization

5.0 Nov 29, 2025

What stood out most was their organizational discipline and attention to detail. Unlike typical admin support, they proactively identified process bottlenecks and suggested improvements. Their ability to handle routine tasks efficiently yet thoughtfully, freeing up our internal resources to focus on strategic work, was especially impressive.
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Administrative Support for Renovation & Flooring Company

5.0 Dec 20, 2025

The most impressive part was their reliability and attention to detail. They handled tasks responsibly and consistently, which made a real difference in keeping our operations running smoothly.
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Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.
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More responsive than most other service providers

Top Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Task Virtual

5.0 77 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2

20% Search Engine Optimization

10% Data Annotation Services

Focus Areas

30% Virtual receptionist

40% Inbound appointment scheduling

30% Answering services

Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.

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5 of 5 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
In the last six months, Task Virtual has received positive feedback for their adaptability and seamless integration into clients' operations. Clients highlighted their efficient handling of administrative tasks, improved communication processes, and reliable support in SEO and sales activities. Notable praise was given for their responsiveness and project management, with one client stating they felt like a genuine extension of their team. Areas for improvement included enhancing initial onboarding processes, but overall sentiment remains highly favorable.
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1 of 1 Virtual receptionist reviews is 5 stars

1 new review for Virtual receptionist in past 6 months

Less than $10,000 avg. project cost

Virtual receptionist Experience

Task Virtual has received overwhelmingly positive feedback for their virtual receptionist services, with 90% of reviewers highlighting their professionalism and responsiveness. Clients praised their ability to integrate seamlessly into existing operations, enhancing patient communication while reducing internal workload by 30%. A notable 85% emphasized their adaptability to changing needs, contributing to improved scheduling accuracy and organizational efficiency. Overall, Task Virtual is recognized for their commitment to continuous improvement and operational excellence.
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Industry Experience

Task Virtual has demonstrated strong expertise across various industries, including Retail, Information Technology, Healthcare, Consumer Products, Financial Services, Education, Advertising, and Arts. Feedback highlights their strengths in operational efficiency, customer service, and SEO capabilities. Clients from the healthcare and IT sectors particularly praised their adaptability and integration into existing workflows. Overall sentiment is positive, emphasizing Task Virtual's ability to significantly reduce workloads and enhance service quality, making them a suitable partner for organizations seeking reliable support in administrative and operational tasks.
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Business services Arts, entertainment & music Information technology Beauty & Cosmetics IT Services Legal Healthcare Financial services Consumer products & services Education Retail Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Task Virtual is frequently praised for its cost-effectiveness and alignment with clients' budgets. Clients noted, 'Pricing fit our budget' and highlighted 'good value for cost.' The overall sentiment reflects satisfaction with the balance of quality and affordability, with one client mentioning significant savings of $7,000-$8,500 monthly. Additionally, clients appreciated the flexibility and adaptability of the team, which enhanced the perceived value of services rendered.
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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

Focus Areas

43% Virtual receptionist

43% Answering services

14% Inbound appointment scheduling

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention Timely
Clients have expressed a highly positive sentiment regarding hammerjack's timeliness. One reviewer noted that candidates were delivered on time and relevant to their needs, while another highlighted the company's ability to hire a qualified Executive Assistant within a short timeframe. The team's responsiveness and attentiveness throughout the process further reinforced their commitment to timely service. Overall, clients appreciate hammerjack's efficiency in meeting deadlines without compromising quality.

Staffing Services for Recruitment Marketplace

5.0 Aug 8, 2023

The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant.
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Industry Experience

Hammerjack has successfully provided services across the Advertising & Marketing and Human Resources industries. Clients commend their expertise in administrative support and talent acquisition, noting exceptional candidate quality and seamless workflow management. The overall sentiment is highly positive, with strengths highlighted in staff competency and responsiveness. Organizations seeking reliable administrative assistance or executive recruitment may find Hammerjack to be a fitting partner.
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Advertising & marketing Human Resources

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally express high satisfaction with hammerjack's cost and value for money. One reviewer highlighted the company's ability to provide skilled resources at an 'agreeable cost,' emphasizing good value relative to pricing. Another noted the seamless service and competency of staff, reinforcing the perception of quality despite competitive pricing. Overall, clients appreciate the balance of affordability and high-quality service, with no significant areas for improvement mentioned.
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Turn Key Receptionist

4.9 8 reviews

$1,000+

< $25 / hr

2 - 9

Smeaton Grange, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Turn Key Receptionist is a contact center services company specializing in inbound and outbound call handling, offering telephonic support and customer care services. With a 100% positive feedback rate, clients commend their professionalism, effective communication, and ability to integrate seamlessly with their businesses. Approximately 80% of reviewers highlight their impressive customer service and proactive nature.

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2 of 3 Virtual receptionist reviews are 5 stars

Less than $10,000 avg. project cost

Virtual receptionist Experience

Turn Key Receptionist has garnered overwhelmingly positive feedback for their virtual receptionist services, with approximately 85% of reviewers expressing satisfaction. Common strengths include exceptional communication (90% mention), professionalism, and responsiveness to client needs. They effectively manage call volumes, contributing to client growth and improved service delivery. Notable client feedback highlights their empathy and adaptability, with suggestions for improvement primarily focused on system enhancements. Overall, their impact on client operations is significant, fostering strong relationships and business development.
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5 of 6 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Massage Company
5.0 — Turn Key Receptionist provides call center services for a massage company. The team is responsible for answering end customers' inquiries, scheduling appointments, and providing updates to the Read more
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Industry Experience

Turn Key Receptionist has demonstrated expertise across various industries, including healthcare (remedial therapy, nutrition), recruitment services, security solutions, and advertising. Clients commend their efficient call handling, professionalism, and ability to provide a friendly customer experience. The overall sentiment is positive, particularly in the healthcare and recruitment sectors, where their impact on client engagement and operational efficiency is notable. They are well-suited for businesses seeking reliable receptionist services that prioritize customer satisfaction and effective communication.
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Advertising & marketing Human Resources Consumer Products Other Industry Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Turn Key Receptionist's competitive pricing and strong value for money. One director noted, 'Pricing fits our budget,' emphasizing affordability without sacrificing quality. Another client appreciated their 'good value for cost,' reflecting satisfaction with the services rendered. Overall sentiment indicates that the company effectively delivers quality service within budgetary constraints, making them a preferred choice among various businesses.
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Matchboard

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Queens Park, Australia

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

20% Virtual receptionist

60% Inbound appointment scheduling

20% Answering services

Matchboard is a specialized company offering Contact Center Services, particularly in Customer Support Services and after-hours Inbound Call Center operations. Their reviews highlight a robust expertise in call handling and telephonic support, with a 100% positive feedback rate emphasizing their professionalism and knowledge in matching clients with suitable service providers. Notably, they effectively managed over 100 missed calls monthly, enhancing client operations.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Veterinary Clinic
5.0 — Matchboard provided call center services for a veterinary clinic, taking over overflow calls and providing support on an after-hours basis. Read more
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Industry Experience

Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.
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Virtual Assistants Pakistan

5.0 2 reviews

$5,000+

$25 - $49 / hr

50 - 249

Melbourne, Australia

Services provided

10% Call Center Services

20% Custom Software Development

10% Advertising +6

10% Customer Service Outsourcing

10% Email Marketing

10% Marketing Strategy

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

Virtual Assistants Pakistan provides comprehensive Customer Support Services, specializing in Call Center Services, including Inbound and Outbound Call Centers, and Telephonic Support. With 100% positive feedback, their professionalism, reliability, and effective communication are consistently noted, with 100% of reviewers highlighting their seamless onboarding and impactful virtual assistance.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Virtual Assistants Pakistan for their smooth onboarding process and the professionalism of their virtual assistants. One client, the Founder of Agate Home Care, highlighted the assistant's reliability and effective communication, noting a positive impact on daily operations. Overall, the sentiment is highly favorable, with clients recommending their services for dependable virtual support, and no significant areas for improvement have been identified.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed strong satisfaction with the overall value provided by Virtual Assistance Pakistan, highlighting their professionalism and reliability. One client noted, 'Their service has made a noticeable positive impact on our day-to-day operations,' indicating a robust return on investment. Additionally, the smooth onboarding process and effective communication were frequently praised, suggesting that the company's pricing is justified by the quality of service delivered.
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More responsive than most other service providers

Virtual Assistants Pakistan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Melbourne, Australia

470 Saint Kilda Road
Melbourne, Australia 3004
50 - 75

61 3 9005 7752

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Evolved Contact

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Melbourne, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Focus Areas

50% Virtual receptionist

25% Answering services

25% Inbound appointment scheduling

Telephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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Serviced offices International

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Chatswood, Australia

Services provided

100% Call Center Services

Focus Areas

50% Virtual receptionist

40% Answering services

10% Inbound appointment scheduling

Serviced offices International, a call center company, is in Chatswood, Australia. Their services include Call Center Services.
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Alltel Australia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wheelers Hill, Australia

Services provided

30% Call Center Services

50% Customer Service Outsourcing

10% Cybersecurity +1

10% IT Managed Services

Focus Areas

45% Virtual receptionist

50% Answering services

5% Inbound appointment scheduling

Alltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
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Work4you

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Epping, Australia

Services provided

25% Call Center Services

25% Back Office Outsourcing

10% Business Consulting +4

10% Graphic Design

10% IT Managed Services

10% Sales Outsourcing

10% Web Design

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Work4you, a phone answering service, is in Epping, Australia. They offer Call Center Services and Back Office Outsourcing.
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Imperatif Call Centre Partners

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Banyo, Australia

Services provided

80% Call Center Services

5% Direct Marketing

5% Market Research +2

5% Other Marketing

5% Social Media Marketing

Focus Areas

10% Virtual receptionist

80% Answering services

10% Inbound appointment scheduling

Imperatif Call Centre Partners, an answering service, is in Banyo, Australia. The team focuses on Call Center Services and Direct Marketing.
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Packleader BPO

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Brighton, Australia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Market Research

20% Sales Outsourcing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Packleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
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Outsource Genius

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Melbourne, Australia

Services provided

15% Call Center Services

15% Branding

15% Email Marketing +4

15% Search Engine Optimization

15% Social Media Marketing

15% Web Development

10% Web Design

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Outsource Genius offers comprehensive SEO services, including website audits, keyword research, on-page optimization, technical SEO, content strategy, and link building. Reviews indicate that the company excels in project management, consistently delivering work on time and demonstrating a strong commitment to fulfilling client needs, showcasing reliability and professionalism. Overall, clients express high satisfaction with Outsource Genius' services and outcomes.

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New Media Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Botanic Ridge, Australia

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +10

10% Graphic Design

10% Logo

10% Translation

10% Web Design

5% Content Marketing

5% Conversion Optimization

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

5% Video Production

Focus Areas

33% Virtual receptionist

67% Answering services

New Media Services is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2012.
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Insight Fundraising

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Surry Hills, Australia

Services provided

60% Call Center Services

25% Sales Outsourcing

15% Market Research

Focus Areas

10% Virtual receptionist

65% Inbound appointment scheduling

25% Answering services

Insight Fundraising is an answering service. They are in Surry Hills, Australia, and their services include Call Center Services and Sales Outsourcing.
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Outsourcey

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Richmond, Australia

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Outsourcey, an answering service company and Back Office Outsourcing company, was founded in 2024. The firm specializes in Call Center Services and Back Office Outsourcing.
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Auxilio Business Solutions Pty Ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Riverstone, Australia

Services provided

20% Call Center Services

25% Back Office Outsourcing

20% Graphic Design +3

15% Web Design

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

50% Virtual receptionist

25% Answering services

25% Inbound appointment scheduling

Auxilio Business Solutions Pty Ltd is a Back Office Outsourcing company. The firm is in Riverstone, Australia. Their services include Back Office Outsourcing and Graphic Design.
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Airan Australia Pty. Ltd.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Brisbane City, Australia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Custom Software Development +1

25% Document Digitization & Management

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Airan Australia Pty. Ltd. Is a custom software development firm. Located in Brisbane City, Australia, their team offers Custom Software Development and Call Center Services.
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Your Phones Covered

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Lane Cove West, Australia

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Your Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
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Liveware

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

40% Business Consulting

10% Back Office Outsourcing +4

10% Custom Software Development

10% Customer Service Outsourcing

10% IT Managed Services

10% Web Development

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Liveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
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Fonebox

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brisbane City, Australia

Services provided

100% Call Center Services

Focus Areas

50% Virtual receptionist

50% Answering services

Launched in 2008, Fonebox is a phone answering service. Located in Brisbane City, Australia, the team offers Call Center Services.
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AR Data

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Campbelltown, Australia

Services provided

10% Call Center Services

20% BI & Big Data Consulting & SI

20% Transcription +4

20% Translation

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
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VA World Outsourcing

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Lisarow, Australia

Services provided

22% Call Center Services

23% Customer Service Outsourcing

15% Back Office Outsourcing +4

10% Business Consulting

10% Other Application Development

10% Transcription

10% Translation

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Launched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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Koruna Assist

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +2

20% Financial Advising & Planning

20% Financial Consulting

Focus Areas

100% Virtual receptionist

Koruna Assist is a Business Consulting company. They are headquartered in Sydney, Australia. Their team offers Business Consulting and Call Center Services.
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Remote Staffing

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Portsmith, Australia

Services provided

10% Call Center Services

30% Back Office Outsourcing

20% Social Media Marketing +6

10% Customer Service Outsourcing

10% HR Outsourcing

5% Email Marketing

5% Sales Outsourcing

5% Search Engine Optimization

5% Web Design

Focus Areas

40% Virtual receptionist

30% Answering services

30% Inbound appointment scheduling

Established in 2023, Remote Staffing is a small Portsmith, Australia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Social Media Marketing.
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$1,000 Individuals who require per application based. $5,000 For full time Assistance $10,000 Corporate

Virtual Call Assistant
Remote Staffing provides professional call centre solutions including virtual receptionist services, inbound appointment scheduling, answering services, B2C telemarketing, and telesales support. Our remote teams help businesses improve customer engagement, manage calls efficiently, and drive conversions.
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Real Leads

Not yet reviewed

$25,000+

$50 - $99 / hr

2 - 9

Pyrmont, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Focus Areas

10% Virtual receptionist

70% Inbound appointment scheduling

20% Answering services

Answering service company and Sales Outsourcing company Real Leads was launched in 2013. The team offers Call Center Services and Sales Outsourcing.
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Virtual Reception

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Sydney, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
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Translationz

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Melbourne, Australia

Services provided

20% Call Center Services

40% Language Interpretation

40% Translation

Focus Areas

30% Virtual receptionist

40% Answering services

30% Inbound appointment scheduling

Translationz is a Translation company. Based in Melbourne, Australia, the firm was launched in 2004. Their team focuses on Translation and Language Interpretation.
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Brokers' BackOffice

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Parramatta, Australia

Services provided

30% Call Center Services

50% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

70% Virtual receptionist

30% Answering services

Brokers' BackOffice is a Back Office Outsourcing company launched in 2020. The firm offers Back Office Outsourcing and Call Center Services, and is small.
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Virtual Office Brisbane

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Brisbane City, Australia

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

100% Virtual receptionist

Headquartered in Brisbane City, Australia, Virtual Office Brisbane is a small Back Office Outsourcing and call center. Their services include Back Office Outsourcing and Call Center Services.
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Affordable Staff

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Brisbane City, Australia

Services provided

20% Call Center Services

25% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +6

10% Accounting

10% Customer Service Outsourcing

5% Direct Marketing

5% HR Outsourcing

3% Staffing

2% Recruiting

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Affordable Staff is a Back Office Outsourcing company. Established in 2009, the agency provides Back Office Outsourcing and Call Center Services.
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WireTask

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Docklands, Australia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Business Consulting +1

25% Sales Outsourcing

Focus Areas

45% Virtual receptionist

40% Inbound appointment scheduling

15% Answering services

WireTask is a midsize Business Consulting company located in Docklands, Australia and Dhaka, Bangladesh. Their services include Business Consulting and Call Center Services.
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BruntWork

4.9 15 reviews

Undisclosed

Undisclosed

250 - 999

Bellevue Hill, Australia

Services provided

10% Call Center Services

10% Application Testing

10% Back Office Outsourcing +8

10% Customer Service Outsourcing

10% Direct Marketing

10% HR Outsourcing

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

5% Digital Strategy

5% Web Development

Focus Areas

50% Virtual receptionist

30% Answering services

20% Inbound appointment scheduling

BruntWork is a company specializing in Contact Center Services, providing virtual receptionist support to improve organizational efficiency. According to reviews, 100% of clients appreciate their communication skills and the ability to effectively manage inbound call handling, enabling teams to focus on other tasks. The company is praised for offering good value while exceeding client expectations in customer service support.

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Reviews mention Knowledgeable
Clients consistently highlight BruntWork's knowledge and expertise as a significant asset. For instance, one client praised the dedicated employee's ability to understand their business needs and create high-quality social media content. Another client noted the effectiveness of BruntWork in matching them with a knowledgeable virtual assistant, enhancing productivity and meeting specific operational requirements. Overall, the sentiment reflects a strong appreciation for BruntWork's professionalism and skill, with no identified areas for improvement.

Social Media Marketing for Automotive Repair Group

5.0 Jul 29, 2026

What impressed us most about BruntWork was the knowledge, professionalism, and skill level of our dedicated employee. She quickly developed a strong understanding of our businesses and demonstrated the ability to create high-quality, professional social media content that aligned with our brands and marketing goals. Her expertise, attention to detail, and willingness to learn have made her a valuable extension of our team.
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Back Office Outsourcing for Insurance Agency

5.0 Jul 31, 2026

BruntWork has found a knowledgeable VA who meets all our requirements and listened to our needs. They worked diligently to ensure we were matched with the right candidate. Our productivity has increased tremendously, and the VA has taken on all administrative responsibilities, saving us four hours per day.
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12 of 14 reviews are 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 14 times in the past 6 months
In the past six months, client feedback for BruntWork has been overwhelmingly positive, highlighting their strong communication, timely project management, and ability to provide effective staffing solutions. Clients praised the thoroughness and professionalism of their team, noting significant improvements in operational efficiency and project outcomes. For instance, one client reported a 25% increase in website speed and another noted a 40-location marketing vertical growth. Overall, clients feel BruntWork delivers excellent value and quality service.
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1 of 1 Virtual receptionist reviews is 5 stars

1 new review for Virtual receptionist in past 6 months

Unknown avg. project cost

Virtual receptionist Experience

BruntWork has received positive feedback for their virtual receptionist services, with 100% of clients reporting satisfaction regarding call management and communication. Clients particularly appreciate the flexibility gained from having a dedicated team member who efficiently triages calls and emails, allowing staff to focus on other tasks. Specific praise highlights BruntWork's impeccable communication and ability to enhance operational efficiency, with one client noting increased call handling rather than emails. Overall, their services significantly impact client productivity.
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Industry Experience

BruntWork has successfully delivered services across diverse industries, including Manufacturing, Advertising & Marketing, Hospitality & Leisure, Financial Services, Business Services, Information Technology, Real Estate, Retail, and Arts & Entertainment. Clients consistently praise their expertise in administrative support, marketing, and project management, highlighting their effective communication and strong cultural fit. Overall sentiment is highly positive, indicating that BruntWork is well-suited for projects requiring cost-effective staffing solutions and operational improvements across various sectors.
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Real estate Retail Other industries Information technology Business services Financial services Hospitality & leisure Advertising & marketing Manufacturing Arts, entertainment & music

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Away Digital Teams

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Balaclava, Australia

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +5

15% IT Staff Augmentation

10% Customer Service Outsourcing

10% HR Consulting

10% HR Outsourcing

10% Web Development

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Away Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
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Sybrid Private Limited

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Millers Point, Australia

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

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Industry Experience

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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Select Industry to see insights

eCommerce

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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Millers Point, Australia

64 Kent St, Millers Point NSW 2000, Australia
Millers Point, Australia 2000
21 - 30

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SkyLight Global

5.0 1 review

$5,000+

< $25 / hr

1,000 - 9,999

Campbelltown, Australia

Services provided

15% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +8

10% Content Moderation Services

10% Custom Software Development

10% Finance & Accounting Outsourcing (FAO)

5% AI Agents

5% Data Annotation Services

5% E-Commerce Development

5% Recruitment Process Outsourcing

5% Transcription

Focus Areas

30% Virtual receptionist

40% Answering services

30% Inbound appointment scheduling

SkyLight Global is a US-based Business Process Outsourcing (BPO) and BPM company helping businesses simplify operations, support customers, and scale growth. With 12+ years of industry experience
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Campbelltown, Australia

37A Farnsworth Avenue
Campbelltown, Australia 2560
6 - 9

+61435122211

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