Top Virtual Receptionist Services in Australia
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Featured
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Undisclosed< $25 / hr50 - 249Serves AustraliaServices provided
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See all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
$1,000+< $25 / hr250 - 999Serves AustraliaServices provided
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See all 43 projectsPrialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.
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$1,000+Undisclosed1,000 - 9,999Melbourne, Australia
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See all 32 projectsAppointment Setter Online is a company specializing in Contact Center Services and appointment setting, offering both inbound and outbound call center support. Clients consistently commend their professional and efficient service, with a 100% positive feedback rate emphasizing their impact on increasing appointments and sales. Notably, 40% of reviewers highlighted their excellent project management and responsiveness.
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$1,000+< $25 / hr50 - 249Sydney, Australia
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See all 53 projectsTask Virtual is a company specializing in back-office and billing services, particularly within the medical sector. Reviews highlight their efficiency, with clients saving approximately 20 hours weekly and an average of $200 monthly. Around 80% of feedback praises their quality and speed, though 20% suggest improvement in providing updates.
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UndisclosedUndisclosed50 - 249Sydney, Australia
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See all 2 projectshammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.
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$1,000+< $25 / hr2 - 9Smeaton Grange, Australia
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See all 8 projectsTurn Key Receptionist is a company that specializes in Contact Center Services, providing exceptional Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Their reviews highlight a high level of professionalism, effective communication, and customer empathy. Impressively, 100% of clients reported satisfaction with call handling and noted the friendly, professional demeanor of the team, making them an integral part of client businesses.
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UndisclosedUndisclosed2 - 9Queens Park, Australia
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See all 1 projectsMatchboard is a specialized company offering Contact Center Services, particularly in Customer Support Services and after-hours Inbound Call Center operations. Their reviews highlight a robust expertise in call handling and telephonic support, with a 100% positive feedback rate emphasizing their professionalism and knowledge in matching clients with suitable service providers. Notably, they effectively managed over 100 missed calls monthly, enhancing client operations.
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$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
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Telephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Chatswood, Australia
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Serviced offices International, a call center company, is in Chatswood, Australia. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
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Alltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
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Undisclosed< $25 / hr50 - 249Epping, Australia
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Work4you, a phone answering service, is in Epping, Australia. They offer Call Center Services and Back Office Outsourcing.
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$1,000+$100 - $149 / hr50 - 249Banyo, Australia
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Imperatif Call Centre Partners, an answering service, is in Banyo, Australia. The team focuses on Call Center Services and Direct Marketing.
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$10,000+< $25 / hr250 - 999Brighton, Australia
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Packleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
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$1,000+< $25 / hr50 - 249Melbourne, Australia
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See all 1 projectsOutsource Genius offers comprehensive SEO services, including website audits, keyword research, on-page optimization, technical SEO, content strategy, and link building. Reviews indicate that the company excels in project management, consistently delivering work on time and demonstrating a strong commitment to fulfilling client needs, showcasing reliability and professionalism. Overall, clients express high satisfaction with Outsource Genius' services and outcomes.
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UndisclosedUndisclosed250 - 999Botanic Ridge, Australia
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New Media Services is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2012.
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$5,000+$50 - $99 / hr50 - 249Surry Hills, Australia
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Insight Fundraising is an answering service. They are in Surry Hills, Australia, and their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Richmond, Australia
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Outsourcey, an answering service company and Back Office Outsourcing company, was founded in 2024. The firm specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Riverstone, Australia
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Auxilio Business Solutions Pty Ltd is a Back Office Outsourcing company. The firm is in Riverstone, Australia. Their services include Back Office Outsourcing and Graphic Design.
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$1,000+< $25 / hr10 - 49Brisbane City, Australia
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Airan Australia Pty. Ltd. Is a custom software development firm. Located in Brisbane City, Australia, their team offers Custom Software Development and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Lane Cove West, Australia
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Your Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
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$1,000+$25 - $49 / hr50 - 249Sydney, Australia
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Liveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
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$1,000+$25 - $49 / hr50 - 249Brisbane City, Australia
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Launched in 2008, Fonebox is a phone answering service. Located in Brisbane City, Australia, the team offers Call Center Services.
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UndisclosedUndisclosed50 - 249Campbelltown, Australia
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AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
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$5,000+$50 - $99 / hr10 - 49Lisarow, Australia
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Launched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Sydney, Australia
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Koruna Assist is a Business Consulting company. They are headquartered in Sydney, Australia. Their team offers Business Consulting and Call Center Services.
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$25,000+$50 - $99 / hr2 - 9Pyrmont, Australia
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Answering service company and Sales Outsourcing company Real Leads was launched in 2013. The team offers Call Center Services and Sales Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
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See all 1 projectsVirtual Assistants is an offshore recruitment agency based in Pakistan that excels in providing premium Virtual Assistants from either the Pakistan to organisations in the United States, New
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$1,000+$25 - $49 / hr10 - 49Sydney, Australia
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Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Melbourne, Australia
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Translationz is a Translation company. Based in Melbourne, Australia, the firm was launched in 2004. Their team focuses on Translation and Language Interpretation.
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UndisclosedUndisclosed2 - 9Parramatta, Australia
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Brokers' BackOffice is a Back Office Outsourcing company launched in 2020. The firm offers Back Office Outsourcing and Call Center Services, and is small.
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$1,000+$25 - $49 / hr10 - 49Brisbane City, Australia
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Headquartered in Brisbane City, Australia, Virtual Office Brisbane is a small Back Office Outsourcing and call center. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Brisbane City, Australia
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Affordable Staff is a Back Office Outsourcing company. Established in 2009, the agency provides Back Office Outsourcing and Call Center Services.
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$10,000+< $25 / hr50 - 249Docklands, Australia
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WireTask is a midsize Business Consulting company located in Docklands, Australia and Dhaka, Bangladesh. Their services include Business Consulting and Call Center Services.
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UndisclosedUndisclosed250 - 999Balaclava, Australia
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Away Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
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UndisclosedUndisclosed250 - 999Bellevue Hill, Australia
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Headquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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UndisclosedUndisclosed1,000 - 9,999Millers Point, Australia
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See all 1 projectsSybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
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List of the Top 3 Australia Virtual Receptionist Companies
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UndisclosedUndisclosed50 - 249Sydney, Australia
Ability to deliver
26.5/40.016.4/20 Reviews4.5/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services43% Virtual receptionist90% Other -
$1,000+< $25 / hr2 - 9Smeaton Grange, Australia
Ability to deliver
22.8/40.015.8/20 Reviews1.9/10 Clients & Experience5.2/10 Market PresenceService focus
80% Call Center Services34% Virtual receptionist20% Other -
UndisclosedUndisclosed2 - 9Queens Park, Australia
Ability to deliver
23.7/40.016.2/20 Reviews1/10 Clients & Experience6.5/10 Market PresenceService focus
50% Call Center Services20% Virtual receptionist50% Other -
$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Ability to deliver
8.4/40.00/20 Reviews2.9/10 Clients & Experience5.5/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+$25 - $49 / hr10 - 49Chatswood, Australia
Ability to deliver
7.6/40.00/20 Reviews2.1/10 Clients & Experience5.5/10 Market PresenceService focus
100% Call Center Services50% Virtual receptionist -
UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
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8.4/40.00/20 Reviews2.1/10 Clients & Experience6.4/10 Market PresenceService focus
30% Call Center Services45% Virtual receptionist70% Other -
Undisclosed< $25 / hr50 - 249Epping, Australia
Ability to deliver
8.3/40.00/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$1,000+$100 - $149 / hr50 - 249Banyo, Australia
Ability to deliver
7.5/40.00/20 Reviews2.1/10 Clients & Experience5.4/10 Market PresenceService focus
80% Call Center Services10% Virtual receptionist20% Other -
$10,000+< $25 / hr250 - 999Brighton, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services35% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Melbourne, Australia
Ability to deliver
7.7/40.00/20 Reviews2.8/10 Clients & Experience4.9/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Botanic Ridge, Australia
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$5,000+$50 - $99 / hr50 - 249Surry Hills, Australia
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5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
60% Call Center Services10% Virtual receptionist40% Other -
$1,000+Undisclosed1,000 - 9,999Melbourne, Australia
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
UndisclosedUndisclosed2 - 9Richmond, Australia
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4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$1,000+< $25 / hr10 - 49Riverstone, Australia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$1,000+< $25 / hr10 - 49Brisbane City, Australia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$1,000+$25 - $49 / hr10 - 49Lane Cove West, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr50 - 249Sydney, Australia
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services35% Virtual receptionist90% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
