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Top Virtual Receptionist Services in Brisbane

Ratings Updated: December 25, 2025
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0 Leaders 6 Contenders

6 Companies

Country: Australia
City: Brisbane
Inbound Services: Virtual receptionist

List of the Top Brisbane Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Brisbane, Australia

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects
    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

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    Duluth, GA

    2915 Premiere Parkway
    Duluth, GA 30097

    201 - 250

    866-766-5050

    See All Locations (1)
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    Prialto Logotype

    Prialto

    5.0 43 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Brisbane, Australia

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

    See all 43 projects

    Reviews mention Accommodating

    Clients have reported a high level of satisfaction with Prialto's accommodating nature. They noted effective communication via email and Slack, along with a direct line to their account manager for feedback. One client highlighted the firm's flexibility in meeting team needs, including scaling assistant support and adapting to varying time zones. Overall, the sentiment reflects appreciation for Prialto's responsiveness and willingness to integrate seamlessly into the client's operations.
    • Executive Assistant Services for Benefit Corporation
      5.0 Sep 30, 2022

      Prialto has been very accommodating. They communicate on email and slack with our team, and whenever there is feedback for the team, we have a direct line with our account manager. The company has been flexible to the needs of our team, and have seamlessly integrated in the scheduling efforts. They can scale up units of allocation as needed. Whenever an EA is unavailable, there has also been seamless coverage. They have also been flexible in the timezone coverage required by the EAs for individuals in different locations.

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    Read All Reviews
    4 of 5 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 5 times in the past 6 months

    In the last six months, client feedback for Prialto has been overwhelmingly positive, highlighting their responsiveness and efficiency. Clients noted significant improvements in productivity, with one user reporting a doubling of client capacity due to effective scheduling support. Prialto's team structure, which provides backup and multiple layers of support, was frequently praised. However, some clients suggested a need for greater industry awareness and flexibility in service packages. Overall, Prialto is viewed as a reliable partner in enhancing operational efficiency.
    Read 5 Recent Reviews

    Industry Experience

    The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.

    Read All Reviews

    Select Industry to see insights

    Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks

    View projects from:

    United States (36) Canada (1) England (1)
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  • Imperatif Call Centre Partners Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    50 - 249
    Banyo, Australia

    Services provided

    80% Call Center Services
    5% Direct Marketing
    5% Market Research +2
    5% Other Marketing
    5% Social Media Marketing

    Focus Areas

    10% Virtual receptionist
    80% Answering services
    10% Inbound appointment scheduling

    Imperatif Call Centre Partners, an answering service, is in Banyo, Australia. The team focuses on Call Center Services and Direct Marketing.

    Read more

    Banyo, Australia

    368 Earnshaw Road
    Banyo, Australia 4014

    50 - 75

    1300 868 567

    See All Locations (1)
    View Profile
  • Affordable Staff Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Brisbane City, Australia

    Services provided

    20% Call Center Services
    25% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +6
    10% Accounting
    10% Customer Service Outsourcing
    5% Direct Marketing
    5% HR Outsourcing
    3% Staffing
    2% Recruiting

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    Affordable Staff is a Back Office Outsourcing company. Established in 2009, the agency provides Back Office Outsourcing and Call Center Services.

    Read more

    Brisbane City, Australia

    Level 1, Suite 391 241 Adelaide Street
    Brisbane City, Australia 4000

    6 - 9

    1300 139 482

    See All Locations (2)
    View Profile
  • Airan Australia Pty. Ltd. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Brisbane City, Australia

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Custom Software Development +1
    25% Document Digitization & Management

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Airan Australia Pty. Ltd. Is a custom software development firm. Located in Brisbane City, Australia, their team offers Custom Software Development and Call Center Services.

    Read more

    Brisbane City, Australia

    Level 1, Suite 1a 33 Queen Street
    Brisbane City, Australia 4000

    41 - 49

    (07) 3905 9430

    See All Locations (1)
    View Profile

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  • Fonebox Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Brisbane City, Australia

    Services provided

    100% Call Center Services

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Launched in 2008, Fonebox is a phone answering service. Located in Brisbane City, Australia, the team offers Call Center Services.

    Read more

    Brisbane City, Australia

    9/100 Edward St,
    Brisbane City, Australia 4000

    31 - 40

    See All Locations (1)
    View Profile
  • Virtual Office Brisbane Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Brisbane City, Australia

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    100% Virtual receptionist

    Headquartered in Brisbane City, Australia, Virtual Office Brisbane is a small Back Office Outsourcing and call center. Their services include Back Office Outsourcing and Call Center Services.

    Read more

    Brisbane City, Australia

    Level 1, 241 Adelaide Street
    Brisbane City, Australia 4000

    1300.63.44.10

    See All Locations (1)
    View Profile
  • Virtual Reception Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Brisbane City, Australia

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.

    Read more

    Brisbane City, Australia

    Level 54, 111 Eagle Street
    Brisbane City, Australia 4000

    See All Locations (2)
    View Profile

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List of the Top Brisbane Virtual Receptionist Companies

  1. Imperatif Call Centre Partners Logotype

    Imperatif Call Centre Partners

    $1,000+
    $100 - $149 / hr
    50 - 249
    Banyo, Australia

    Ability to deliver

    7.5/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    80% Call Center Services
    10% Virtual receptionist
    20% Other
    View Profile Visit Website
  2. Affordable Staff Logotype

    Affordable Staff

    $1,000+
    < $25 / hr
    50 - 249
    Brisbane City, Australia

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Call Center Services
    34% Virtual receptionist
    80% Other
    View Profile Visit Website
  3. Airan Australia Pty. Ltd. Logotype

    Airan Australia Pty. Ltd.

    $1,000+
    < $25 / hr
    10 - 49
    Brisbane City, Australia

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    25% Call Center Services
    35% Virtual receptionist
    75% Other
    View Profile Visit Website
  4. Fonebox Logotype

    Fonebox

    $1,000+
    $25 - $49 / hr
    50 - 249
    Brisbane City, Australia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    50% Virtual receptionist
    View Profile Visit Website
  5. Virtual Office Brisbane Logotype

    Virtual Office Brisbane

    $1,000+
    $25 - $49 / hr
    10 - 49
    Brisbane City, Australia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    100% Virtual receptionist
    50% Other
    View Profile Visit Website
  6. Virtual Reception Logotype

    Virtual Reception

    $1,000+
    $25 - $49 / hr
    10 - 49
    Brisbane City, Australia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Call Center Services
    34% Virtual receptionist
    20% Other
    View Profile Visit Website

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