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Top Virtual Receptionist Services in Brisbane

Ratings Updated: March 15, 2026
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0 Leaders 6 Contenders

6 Companies

Country: Australia
City: Brisbane
Inbound Services: Virtual receptionist

List of the Top Brisbane Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Brisbane, Australia

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects

    Reviews mention Professional

    VoiceNation has received positive feedback regarding its professionalism, with clients noting the attentiveness and organization of their services. One client highlighted that the quality of information received was significantly better compared to competitors, emphasizing VoiceNation's commitment to understanding their needs. Additionally, the support team was praised for being responsive and effective in resolving issues. Overall, the sentiment reflects a high level of satisfaction with VoiceNation's professional approach to call handling.
    • Answering Service for Medical Office
      5.0 Jul 30, 2019

      Working with Moneypenny is the best decision I have made. We never worry about missed calls. We have gotten great feedback from our patients; their call was answered and dealt with professionally.

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    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

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    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

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    Prialto Logotype

    Prialto

    5.0 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Brisbane, Australia

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

    See all 44 projects

    Reviews mention Professional

    The reviews reflect a highly positive sentiment regarding Prialto's professionalism. Clients consistently noted the team's responsiveness and collaborative spirit, with one stating, "everyone I've met from Prialto has been extremely professional and helpful." Another remarked on the structured onboarding process and the impressive quality of their assistants, highlighting that their EA became an essential team member. Overall, clients expressed satisfaction with Prialto's services, emphasizing their professionalism and effective communication.
    • HR, R&D & Customer Service Support for Green Technology Co
      5.0 Sep 5, 2023

      Prialto supports in ways that are beyond quantifiable metrics. There is seamless integration with our corporate culture as they respond to 100s of customer inquiries a week. Our Prialto team member has transitioned our CRM with over 3500 contacts effectively and efficiently, with a keen eye towards improving on existing processes. Other qualitative support includes: Overall proactive support and value delivery, strong managed service with professional and capable Engagement Managers who are our thought-partner, enhancing productivity.

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    • Virtual Assistant & Mktg Support for Sales Training Services
      5.0 Aug 31, 2023

      Very professional, quick response time, and good at solving any issues. I was impressed with their culture and team spirit. Continuous improvement. Client service.

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    • Executive Assistance for Strategy Consultancy
      5.0 Dec 10, 2022

      Ellie is trusted to communicate directly with my clients, and it brings me joy to see the warmth my clients and contacts express in their little messages back and forth with Ellie about my scheduling: her professionalism and excellence engenders a delightfully warm response from my contacts. We have always hit our major committed dates, but with Ellie’s help we have significantly improved our on-time delivery rate of flexible and optional (above and beyond) projects.

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    • Staff Augmentation for Technology Consultancy
      5.0 May 30, 2025

      Prialto provides excellent services, and their assistants work together as a team to create solutions to the problems we encounter. Their account and delivery teams have been invaluable in recommending effective ways to address issues that my assistant and I experience. The focus on SOPs and support from the account and delivery teams is unusual in the industry. I really value this aspect of their service, and everyone I've met from Prialto has been extremely professional and helpful.

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    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Mental Health Counseling Firm

    5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (24) Less than $10,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.
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    View projects from:

    United States (36) Canada (1) England (1)
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  • Imperatif Call Centre Partners Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    50 - 249
    Banyo, Australia

    Services provided

    80% Call Center Services
    5% Direct Marketing
    5% Market Research +2
    5% Other Marketing
    5% Social Media Marketing

    Focus Areas

    10% Virtual receptionist
    80% Answering services
    10% Inbound appointment scheduling

    Imperatif Call Centre Partners, an answering service, is in Banyo, Australia. The team focuses on Call Center Services and Direct Marketing.

    Read more
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  • Affordable Staff Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Brisbane City, Australia

    Services provided

    20% Call Center Services
    25% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +6
    10% Accounting
    10% Customer Service Outsourcing
    5% Direct Marketing
    5% HR Outsourcing
    3% Staffing
    2% Recruiting

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    Affordable Staff is a Back Office Outsourcing company. Established in 2009, the agency provides Back Office Outsourcing and Call Center Services.

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  • Airan Australia Pty. Ltd. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Brisbane City, Australia

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Custom Software Development +1
    25% Document Digitization & Management

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Airan Australia Pty. Ltd. Is a custom software development firm. Located in Brisbane City, Australia, their team offers Custom Software Development and Call Center Services.

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  • Fonebox Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Brisbane City, Australia

    Services provided

    100% Call Center Services

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Launched in 2008, Fonebox is a phone answering service. Located in Brisbane City, Australia, the team offers Call Center Services.

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  • Virtual Office Brisbane Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Brisbane City, Australia

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    100% Virtual receptionist

    Headquartered in Brisbane City, Australia, Virtual Office Brisbane is a small Back Office Outsourcing and call center. Their services include Back Office Outsourcing and Call Center Services.

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  • Virtual Reception Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Brisbane City, Australia

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.

    Read more
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List of the Top Brisbane Virtual Receptionist Companies

  1. Imperatif Call Centre Partners Logotype

    Imperatif Call Centre Partners

    $1,000+
    $100 - $149 / hr
    50 - 249
    Banyo, Australia

    Ability to deliver

    7.5/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    80% Call Center Services
    10% Virtual receptionist
    20% Other
    View Profile Visit Website
  2. Affordable Staff Logotype

    Affordable Staff

    $1,000+
    < $25 / hr
    50 - 249
    Brisbane City, Australia

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Call Center Services
    34% Virtual receptionist
    80% Other
    View Profile Visit Website
  3. Airan Australia Pty. Ltd. Logotype

    Airan Australia Pty. Ltd.

    $1,000+
    < $25 / hr
    10 - 49
    Brisbane City, Australia

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    25% Call Center Services
    35% Virtual receptionist
    75% Other
    View Profile Visit Website
  4. Fonebox Logotype

    Fonebox

    $1,000+
    $25 - $49 / hr
    50 - 249
    Brisbane City, Australia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    50% Virtual receptionist
    View Profile Visit Website
  5. Virtual Office Brisbane Logotype

    Virtual Office Brisbane

    $1,000+
    $25 - $49 / hr
    10 - 49
    Brisbane City, Australia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    100% Virtual receptionist
    50% Other
    View Profile Visit Website
  6. Virtual Reception Logotype

    Virtual Reception

    $1,000+
    $25 - $49 / hr
    10 - 49
    Brisbane City, Australia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Call Center Services
    34% Virtual receptionist
    20% Other
    View Profile Visit Website

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Specialties

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