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Top Virtual Receptionist Services in Brisbane

Ratings Updated: December 4, 2025
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0 Leaders 6 Contenders

6 Companies

Country: Australia
City: Brisbane
Inbound Services: Virtual receptionist

List of the Top Brisbane Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Brisbane, Australia

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects

    Reviews mention Efficient

    Clients have consistently praised VoiceNation for their efficiency in handling call management. One client noted that VoiceNation resolved issues related to unanswered calls and complaints, significantly improving their internal processes. They highlighted the team's quick response to a system glitch during onboarding, which saved valuable time. Overall, feedback reflects a strong sentiment towards VoiceNation's ability to provide timely and effective support, with clients appreciating their attentive and proactive customer service.
    • Answering & Directing Calls for Real Estate Brokerage Firm
      5.0 Mar 7, 2019

      Their customer service has been great. They provide exactly what we need and continually drive the project forward. If I ever need support or something to be improved, they’re available and efficient. For example, when there was a system glitch during the onboarding process, they fixed the issue and saved me a significant amount of time.

      Read Full Review
    Read All Reviews
    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Duluth, GA

    2915 Premiere Parkway
    Duluth, GA 30097

    201 - 250

    866-766-5050

    See All Locations (1)
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    Prialto Logotype

    Prialto

    5.0 43 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Brisbane, Australia

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

    See all 43 projects
    1 of 1 Virtual receptionist reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Virtual receptionist Experience

    Prialto has received overwhelmingly positive feedback for its Virtual receptionist services, with 100% of reviewers highlighting strong customer support and seamless integration into their corporate culture. Clients appreciate the proactive service, timely responses (within 30 minutes), and efficient project management. Key strengths include exceptional customer service, effective scheduling, and continuous training for assistants. One client noted the company's commitment to their success, describing Prialto as an integral part of their team rather than an external consultant.

    Read Most Recent Review
    3 of 3 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Mental Health Counseling Firm

    5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
    Read 3 Reviews

    Industry Experience

    The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.

    Read All Reviews

    Select Industry to see insights

    Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks

    Average Project Cost Breakdown

    $10,000 to $49,000 (24) Less than $10,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.
    Read All Reviews
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  • Imperatif Call Centre Partners Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    50 - 249
    Banyo, Australia

    Services provided

    80% Call Center Services
    5% Direct Marketing
    5% Market Research +2
    5% Other Marketing
    5% Social Media Marketing

    Focus Areas

    10% Virtual receptionist
    80% Answering services
    10% Inbound appointment scheduling

    Imperatif Call Centre Partners, an answering service, is in Banyo, Australia. The team focuses on Call Center Services and Direct Marketing.

    Read more

    Banyo, Australia

    368 Earnshaw Road
    Banyo, Australia 4014

    50 - 75

    1300 868 567

    See All Locations (1)
    View Profile
  • Affordable Staff Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Brisbane City, Australia

    Services provided

    20% Call Center Services
    25% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +6
    10% Accounting
    10% Customer Service Outsourcing
    5% Direct Marketing
    5% HR Outsourcing
    3% Staffing
    2% Recruiting

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    Affordable Staff is a Back Office Outsourcing company. Established in 2009, the agency provides Back Office Outsourcing and Call Center Services.

    Read more

    Brisbane City, Australia

    Level 1, Suite 391 241 Adelaide Street
    Brisbane City, Australia 4000

    6 - 9

    1300 139 482

    See All Locations (2)
    View Profile
  • Airan Australia Pty. Ltd. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Brisbane City, Australia

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Custom Software Development +1
    25% Document Digitization & Management

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Airan Australia Pty. Ltd. Is a custom software development firm. Located in Brisbane City, Australia, their team offers Custom Software Development and Call Center Services.

    Read more

    Brisbane City, Australia

    Level 1, Suite 1a 33 Queen Street
    Brisbane City, Australia 4000

    41 - 49

    (07) 3905 9430

    See All Locations (1)
    View Profile

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  • Fonebox Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Brisbane City, Australia

    Services provided

    100% Call Center Services

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Launched in 2008, Fonebox is a phone answering service. Located in Brisbane City, Australia, the team offers Call Center Services.

    Read more

    Brisbane City, Australia

    9/100 Edward St,
    Brisbane City, Australia 4000

    31 - 40

    See All Locations (1)
    View Profile
  • Virtual Office Brisbane Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Brisbane City, Australia

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    100% Virtual receptionist

    Headquartered in Brisbane City, Australia, Virtual Office Brisbane is a small Back Office Outsourcing and call center. Their services include Back Office Outsourcing and Call Center Services.

    Read more

    Brisbane City, Australia

    Level 1, 241 Adelaide Street
    Brisbane City, Australia 4000

    1300.63.44.10

    See All Locations (1)
    View Profile
  • Virtual Reception Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Brisbane City, Australia

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.

    Read more

    Brisbane City, Australia

    Level 54, 111 Eagle Street
    Brisbane City, Australia 4000

    See All Locations (2)
    View Profile

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List of the Top Brisbane Virtual Receptionist Companies

  1. Imperatif Call Centre Partners Logotype

    Imperatif Call Centre Partners

    $1,000+
    $100 - $149 / hr
    50 - 249
    Banyo, Australia

    Ability to deliver

    7.5/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    80% Call Center Services
    10% Virtual receptionist
    20% Other
    View Profile Visit Website
  2. Affordable Staff Logotype

    Affordable Staff

    $1,000+
    < $25 / hr
    50 - 249
    Brisbane City, Australia

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Call Center Services
    34% Virtual receptionist
    80% Other
    View Profile Visit Website
  3. Airan Australia Pty. Ltd. Logotype

    Airan Australia Pty. Ltd.

    $1,000+
    < $25 / hr
    10 - 49
    Brisbane City, Australia

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    25% Call Center Services
    35% Virtual receptionist
    75% Other
    View Profile Visit Website
  4. Fonebox Logotype

    Fonebox

    $1,000+
    $25 - $49 / hr
    50 - 249
    Brisbane City, Australia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    50% Virtual receptionist
    View Profile Visit Website
  5. Virtual Office Brisbane Logotype

    Virtual Office Brisbane

    $1,000+
    $25 - $49 / hr
    10 - 49
    Brisbane City, Australia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    100% Virtual receptionist
    50% Other
    View Profile Visit Website
  6. Virtual Reception Logotype

    Virtual Reception

    $1,000+
    $25 - $49 / hr
    10 - 49
    Brisbane City, Australia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Call Center Services
    34% Virtual receptionist
    20% Other
    View Profile Visit Website

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