Home Call Centers Virtual Receptionist Australia Sydney

Top Virtual Receptionist Services in Sydney

Ratings Updated: August 24, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

All Companies Leaders Matrix Services Guide Virtual Receptionist Trends

5 Leaders 14 Contenders

Get Matched

19 Companies

Country: Australia

City: Sydney

Inbound Services: Virtual receptionist

List of the Top Sydney Virtual Receptionist Companies

Sponsored

Featured

What are Featured Providers?

Moneypenny USA

4.4 53 reviews

Verified

Undisclosed

< $25 / hr

50 - 249

Serves Sydney, Australia

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

See all 53 projects

0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Moneypenny USA indicate a generally positive sentiment, highlighting their effective onboarding and initial customer service. Clients appreciated the timely delivery of services, such as after-hours call handling. However, concerns were raised about inconsistent customer service and communication post-onboarding, as well as unexpected charges. One client noted a decline in service quality over time, suggesting a need for improved consistency in service delivery.
Read 1 Recent Review

Was this helpful?

4 of 5 Virtual receptionist reviews are 5 stars

Less than $10,000 avg. project cost

Virtual receptionist Experience

Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.
Read Most Recent Review

Was this helpful?

Industry Experience

Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Retail Hospitality & leisure Telecommunications Energy & natural resources Information technology Advertising & marketing Manufacturing Education Business services Construction

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (41) $10,000 to $49,000 (8)

What Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."
Read All Reviews

Was this helpful?

View Profile Visit Website
Top Virtual Assistant

5.0 72 reviews

Premier Verified Clutch Guarantee

$1,000+

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

30% Back Office Outsourcing

30% Content Writing Services +2

20% Search Engine Optimization

10% Social Media Marketing

Focus Areas

60% Virtual receptionist

30% Answering services

10% Inbound appointment scheduling

Top Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.

See all 72 projects
Reviews mention Reliable
Overall, clients express a strong sentiment of reliability towards Top Virtual Assistant. Key feedback highlights include efficient project management, timely task completion, and clear communication. One client emphasized their 'dependability,' noting how it positively impacted organizational smoothness. Another mentioned that tasks were 'completed on time' and that the team was 'always responsive.' Clients appreciated how the assistants adapted to their needs, reinforcing the perception of Top Virtual Assistant as a reliable partner in managing administrative tasks.

AI Agents for Appliance Repair Company

5.0 Dec 6, 2025

Our internal team’s productivity improved they could focus on core technical tasks instead of admin load. Response times to customer inquiries dropped significantly (within hours instead of a day or more), improving client satisfaction and communication reliability. Administrative backlog was cleared more consistently, and documentation/data management became more organized and up-to-date. Top Virtual Assistant managed tasks efficiently. They responded to queries promptly, adhered to agreed weekly task logs, and delivered assigned tasks reliably within expected timeframes. Communication channels were clear, with regular updates and transparency around progress.
Read Full Review

Back-Office Outsourcing for Housing Nonprofit

5.0 Dec 17, 2025

Task management was reliable; deliverables were completed as expected, and there were no surprises. We appreciated that we didn’t have to chase for follow-ups; they stayed on top of assignments and kept us in the loop.
Read Full Review

Call Center Services for Auto Detailing Company

5.0 Dec 18, 2025

The workflow was consistent and reliable. Tasks were completed when expected, and communication stayed clear without the need for constant check-ins.
Read Full Review

Administrative Support for Renovation & Flooring Company

5.0 Dec 20, 2025

Project management was smooth and reliable. Tasks were completed on time, communication was clear, and the team was always responsive when we needed changes or had questions. They adapted well to our processes.
Read Full Review

Administrative Support for Renovation & Flooring Company

5.0 Dec 20, 2025

The most impressive part was their reliability and attention to detail. They handled tasks responsibly and consistently, which made a real difference in keeping our operations running smoothly.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Top Virtual Assistant has demonstrated expertise across various industries including Automotive, Home Services, Construction, Education, Non-profit, Real Estate, and Financial Services. Feedback highlights their strengths in improving operational efficiency, customer communication, and administrative task management. Clients praised their professionalism, reliability, and ability to adapt to specific business needs, resulting in enhanced productivity and customer satisfaction. Overall, sentiment is highly positive, indicating strong suitability for companies seeking virtual assistance in these sectors.
Read All Reviews

Select Industry to see insights

Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Construction Education Automotive

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.
Read All Reviews

Was this helpful?

1 of 1 Sydney-based review is 5 stars

Unknown avg. project cost for Call Center Services services in Sydney

Call Center Services project highlight

Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read more
Read Similar Reviews

Was this helpful?
View Profile Visit Website
Task Virtual

5.0 77 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2

20% Search Engine Optimization

10% Data Annotation Services

Focus Areas

30% Virtual receptionist

40% Inbound appointment scheduling

30% Answering services

Task Virtual specializes in Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and administrative tasks. Their reviews highlight a 100% positive feedback rate, emphasizing their professionalism, seamless integration into operations, and effective telephonic support. Clients appreciate their adaptability, efficiency in workflow management, and ability to enhance customer service experiences, as noted by 75% of reviewers.

See all 77 projects
Reviews mention Communicative
Client feedback on Task Virtual highlights their strong communication skills, emphasizing their responsiveness and clarity. One client noted, 'Communication was on point, and they asked questions to ensure efficiency.' Another remarked on their adaptability, stating, 'They maintained open communication and quickly addressed any concerns.' Overall, the sentiment is overwhelmingly positive, with clients appreciating the proactive updates and professional interactions that enhanced collaboration and workflow.

Web Dev, Market Research & Graphic Design for Cosmetics Company

5.0 Feb 19, 2025

I am most impressed with TaskVirtual's readiness. Their communication is great, and they respond very quickly. I greatly appreciate this! They reply to my emails day in and day out, which is essential as I'm building my online business. This consistent communication makes a huge difference.
Read Full Review

SEO Services for Financial Services Company

5.0 Sep 13, 2025

Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns.
Read Full Review

SEO Services for Pest Control Company

5.0 Dec 17, 2025

Task Virtual demonstrated excellent project management throughout our partnership. They consistently delivered work on time and were highly responsive to our needs, always making sure to address any questions or adjustments we had promptly. Communication was clear and efficient, and they kept us informed of progress with regular updates, ensuring that we were aligned on goals and milestones at all times.
Read Full Review

Virtual Assistant Services for EdTech Company

5.0 Mar 28, 2025

They maintained open communication, and their project management was good. What impressed us was their proactive approach and ability to predict our needs, which helped keep everything running smoothly.
Read Full Review

Copywriting and Marketing for Online Courses

5.0 May 17, 2019

Communication was on point, and they asked questions to ensure efficiency and effectiveness. They were great.
Read Full Review

Read All Reviews

Was this helpful?
5 of 5 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
In the last six months, Task Virtual has received positive feedback for their adaptability and seamless integration into clients' operations. Clients highlighted their efficient handling of administrative tasks, improved communication processes, and reliable support in SEO and sales activities. Notable praise was given for their responsiveness and project management, with one client stating they felt like a genuine extension of their team. Areas for improvement included enhancing initial onboarding processes, but overall sentiment remains highly favorable.
Read 5 Recent Reviews

Was this helpful?

1 of 1 Virtual receptionist reviews is 5 stars

1 new review for Virtual receptionist in past 6 months

Less than $10,000 avg. project cost

Virtual receptionist Experience

Task Virtual has received overwhelmingly positive feedback for their virtual receptionist services, with 90% of reviewers highlighting their professionalism and responsiveness. Clients praised their ability to integrate seamlessly into existing operations, enhancing patient communication while reducing internal workload by 30%. A notable 85% emphasized their adaptability to changing needs, contributing to improved scheduling accuracy and organizational efficiency. Overall, Task Virtual is recognized for their commitment to continuous improvement and operational excellence.
Read Most Recent Review

Was this helpful?

2 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office & Call Center Services for Mental Wellness Co
5.0 — Task Virtual provided operational support for a mental wellness platform. The team managed inbound inquiries, coordinated appointment requests, managed scheduling calendars, and monitored email Read more
Read 3 Reviews

Was this helpful?
View Profile Visit Website
BruntWork

4.9 15 reviews

Undisclosed

Undisclosed

250 - 999

Bellevue Hill, Australia

Services provided

10% Call Center Services

10% Application Testing

10% Back Office Outsourcing +8

10% Customer Service Outsourcing

10% Direct Marketing

10% HR Outsourcing

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

5% Digital Strategy

5% Web Development

Focus Areas

50% Virtual receptionist

30% Answering services

20% Inbound appointment scheduling

BruntWork is a company specializing in Contact Center Services, offering virtual receptionist solutions and customer support services. Feedback highlights their exceptional communication and ability to enhance operational efficiency, with 100% of reviewers noting improved call handling and increased mobility for in-house staff. Their services provide significant value, allowing businesses to focus on core tasks without being confined to the front desk.

See all 15 projects
Reviews mention Attentive
Clients consistently highlight BruntWork's attentiveness as a standout quality. One reviewer noted that their project manager, Ralph, was a 'self-starter' who was 'very attentive' to client needs. Additionally, the regular check-ins conducted by BruntWork were deemed impressive, demonstrating their commitment to maintaining communication and understanding project requirements. Overall, the sentiment reflects a strong appreciation for the company's proactive engagement and responsiveness.

Outsourced Project Mgmt & Back-Office for Publishing Company

5.0 Jul 24, 2026

They are very attentive and Ralph is a self starter. The talent BruntWork was able to find for me, as well as how they check in with me regularly, was impressive.
Read Full Review

Read All Reviews

Was this helpful?
12 of 14 reviews are 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 14 times in the past 6 months
In the past six months, client feedback for BruntWork has been overwhelmingly positive, highlighting their strong communication, timely project management, and ability to provide effective staffing solutions. Clients praised the thoroughness and professionalism of their team, noting significant improvements in operational efficiency and project outcomes. For instance, one client reported a 25% increase in website speed and another noted a 40-location marketing vertical growth. Overall, clients feel BruntWork delivers excellent value and quality service.
Read 14 Recent Reviews

Was this helpful?

1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Real Estate Company
5.0 — BruntWork provides call center services for a real estate company. The team answers basic questions, forwards messages to the correct department or team member, and assists with translation. Read more
Read 1 Review

Was this helpful?

Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe BruntWork as a reliable partner for marketing and advertising projects, emphasizing their promptness, clear communication, and support throughout the process. They value the company's ability to quickly fill roles and manage complex, multi-faceted campaigns.
Read Local Reviews

Was this helpful?
View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

Focus Areas

43% Virtual receptionist

43% Answering services

14% Inbound appointment scheduling

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

See all 2 projects
Reviews mention Professional
The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities.

Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Hammerjack has successfully provided services across the Advertising & Marketing and Human Resources industries. Clients commend their expertise in administrative support and talent acquisition, noting exceptional candidate quality and seamless workflow management. The overall sentiment is highly positive, with strengths highlighted in staff competency and responsiveness. Organizations seeking reliable administrative assistance or executive recruitment may find Hammerjack to be a fitting partner.
Read All Reviews

Select Industry to see insights

Advertising & marketing Human Resources

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally express high satisfaction with hammerjack's cost and value for money. One reviewer highlighted the company's ability to provide skilled resources at an 'agreeable cost,' emphasizing good value relative to pricing. Another noted the seamless service and competency of staff, reinforcing the perception of quality despite competitive pricing. Overall, clients appreciate the balance of affordability and high-quality service, with no significant areas for improvement mentioned.
Read All Reviews

Was this helpful?

Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe hammerjack as a competent partner for administrative outsourcing, appreciating their professionalism and the smooth collaboration that maintains high service standards.
Read Local Reviews

Was this helpful?
View Profile
Sybrid Private Limited

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Millers Point, Australia

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

See all 1 projects

Industry Experience

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
Read All Reviews

Select Industry to see insights

eCommerce

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
Read All Reviews

Was this helpful?

Millers Point, Australia

64 Kent St, Millers Point NSW 2000, Australia
Millers Point, Australia 2000
21 - 30

See All Locations (9)

Was this helpful?

View Profile
Matchboard

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Queens Park, Australia

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

20% Virtual receptionist

60% Inbound appointment scheduling

20% Answering services

Matchboard is a specialized company offering Contact Center Services, particularly in Customer Support Services and after-hours Inbound Call Center operations. Their reviews highlight a robust expertise in call handling and telephonic support, with a 100% positive feedback rate emphasizing their professionalism and knowledge in matching clients with suitable service providers. Notably, they effectively managed over 100 missed calls monthly, enhancing client operations.

See all 1 projects

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.
Read All Reviews

Was this helpful?

1 of 1 Sydney-based review is 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Sydney

Sydney-based Call Center Services project highlight

Call Center Services for Veterinary Clinic
5.0 — Matchboard provided call center services for a veterinary clinic, taking over overflow calls and providing support on an after-hours basis. Read more
Read Similar Reviews

Was this helpful?

Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Sydney commend Matchboard for their tailored call center solutions, noting their deep industry knowledge, excellent communication, and the positive impact on client care and after-hours availability for busy veterinary practices.
Read Local Reviews

Was this helpful?

View Profile
Serviced offices International

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Chatswood, Australia

Services provided

100% Call Center Services

Focus Areas

50% Virtual receptionist

40% Answering services

10% Inbound appointment scheduling

Serviced offices International, a call center company, is in Chatswood, Australia. Their services include Call Center Services.
Read more

View Profile
Insight Fundraising

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Surry Hills, Australia

Services provided

60% Call Center Services

25% Sales Outsourcing

15% Market Research

Focus Areas

10% Virtual receptionist

65% Inbound appointment scheduling

25% Answering services

Insight Fundraising is an answering service. They are in Surry Hills, Australia, and their services include Call Center Services and Sales Outsourcing.
Read more

View Profile
Your Phones Covered

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Lane Cove West, Australia

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Your Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
Read more

View Profile
Liveware

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

40% Business Consulting

10% Back Office Outsourcing +4

10% Custom Software Development

10% Customer Service Outsourcing

10% IT Managed Services

10% Web Development

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Liveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
Read more

View Profile
Koruna Assist

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +2

20% Financial Advising & Planning

20% Financial Consulting

Focus Areas

100% Virtual receptionist

Koruna Assist is a Business Consulting company. They are headquartered in Sydney, Australia. Their team offers Business Consulting and Call Center Services.
Read more

View Profile
Real Leads

Not yet reviewed

$25,000+

$50 - $99 / hr

2 - 9

Pyrmont, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Focus Areas

10% Virtual receptionist

70% Inbound appointment scheduling

20% Answering services

Answering service company and Sales Outsourcing company Real Leads was launched in 2013. The team offers Call Center Services and Sales Outsourcing.
Read more

View Profile
Brokers' BackOffice

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Parramatta, Australia

Services provided

30% Call Center Services

50% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

70% Virtual receptionist

30% Answering services

Brokers' BackOffice is a Back Office Outsourcing company launched in 2020. The firm offers Back Office Outsourcing and Call Center Services, and is small.
Read more

View Profile
Turn Key Receptionist

4.9 8 reviews

$1,000+

< $25 / hr

2 - 9

Smeaton Grange, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Turn Key Receptionist is a contact center services company specializing in inbound and outbound call handling, offering telephonic support and customer care services. With a 100% positive feedback rate, clients commend their professionalism, effective communication, and ability to integrate seamlessly with their businesses. Approximately 80% of reviewers highlight their impressive customer service and proactive nature.

See all 8 projects

2 of 3 Virtual receptionist reviews are 5 stars

Less than $10,000 avg. project cost

Virtual receptionist Experience

Turn Key Receptionist has garnered overwhelmingly positive feedback for their virtual receptionist services, with approximately 85% of reviewers expressing satisfaction. Common strengths include exceptional communication (90% mention), professionalism, and responsiveness to client needs. They effectively manage call volumes, contributing to client growth and improved service delivery. Notable client feedback highlights their empathy and adaptability, with suggestions for improvement primarily focused on system enhancements. Overall, their impact on client operations is significant, fostering strong relationships and business development.
Read Most Recent Review

Was this helpful?

Industry Experience

Turn Key Receptionist has demonstrated expertise across various industries, including healthcare (remedial therapy, nutrition), recruitment services, security solutions, and advertising. Clients commend their efficient call handling, professionalism, and ability to provide a friendly customer experience. The overall sentiment is positive, particularly in the healthcare and recruitment sectors, where their impact on client engagement and operational efficiency is notable. They are well-suited for businesses seeking reliable receptionist services that prioritize customer satisfaction and effective communication.
Read All Reviews

Select Industry to see insights

Advertising & marketing Human Resources Consumer Products Other Industry Healthcare

Was this helpful?

4 of 5 Sydney-based reviews are 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Sydney

Call Center Services project highlight

Call Center Services for Digital Marketing Company
5.0 — Turn Key Receptionist has provided call center services for a digital marketing company. The team has been tasked with making calls to targeted industries and booking appointments with prospective Read more
Read Similar Reviews

Was this helpful?

Review Rating from Clients

4.8/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Clients in Sydney praise Turn Key Receptionist for their professionalism, friendly service, and ability to handle diverse tasks like inbound calls, appointment bookings, and lead generation. They emphasize the company's reliability, positive attitude, and seamless communication across various industries and project scopes.
Read Local Reviews

Was this helpful?

View Profile
Auxilio Business Solutions Pty Ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Riverstone, Australia

Services provided

20% Call Center Services

25% Back Office Outsourcing

20% Graphic Design +3

15% Web Design

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

50% Virtual receptionist

25% Answering services

25% Inbound appointment scheduling

Auxilio Business Solutions Pty Ltd is a Back Office Outsourcing company. The firm is in Riverstone, Australia. Their services include Back Office Outsourcing and Graphic Design.
Read more

View Profile
SkyLight Global

5.0 1 review

$5,000+

< $25 / hr

1,000 - 9,999

Campbelltown, Australia

Services provided

15% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +8

10% Content Moderation Services

10% Custom Software Development

10% Finance & Accounting Outsourcing (FAO)

5% AI Agents

5% Data Annotation Services

5% E-Commerce Development

5% Recruitment Process Outsourcing

5% Transcription

Focus Areas

30% Virtual receptionist

40% Answering services

30% Inbound appointment scheduling

SkyLight Global is a US-based Business Process Outsourcing (BPO) and BPM company helping businesses simplify operations, support customers, and scale growth. With 12+ years of industry experience
Read more
See all 1 projects

Campbelltown, Australia

37A Farnsworth Avenue
Campbelltown, Australia 2560
6 - 9

+61435122211

See All Locations (4)

Was this helpful?

View Profile
AR Data

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Campbelltown, Australia

Services provided

10% Call Center Services

20% BI & Big Data Consulting & SI

20% Transcription +4

20% Translation

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
Read more

View Profile
VA World Outsourcing

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Lisarow, Australia

Services provided

22% Call Center Services

23% Customer Service Outsourcing

15% Back Office Outsourcing +4

10% Business Consulting

10% Other Application Development

10% Transcription

10% Translation

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Launched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
Read more

View Profile
Virtual Reception

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Sydney, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more

Hire with confidence

Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Top Virtual Assistant

2 BruntWork

3 hammerjack

4 Sybrid Private Limited

5 Matchboard

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 5 Sydney Virtual Receptionist Companies

Top Virtual Assistant

$1,000+

Undisclosed

50 - 249

Sydney, Australia

Ability to deliver

29.3/40.0

19.2/20 Reviews

4.7/10 Clients & Experience

5.4/10 Market Presence

Service focus

10% Call Center Services

60% Virtual receptionist

90% Other

View Profile Visit Website
BruntWork

Undisclosed

Undisclosed

250 - 999

Bellevue Hill, Australia

Ability to deliver

24/40.0

18.4/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

10% Call Center Services

50% Virtual receptionist

90% Other

View Profile Visit Website
hammerjack

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Ability to deliver

26.3/40.0

16.2/20 Reviews

4.5/10 Clients & Experience

5.6/10 Market Presence

Service focus

10% Call Center Services

43% Virtual receptionist

90% Other

View Profile Visit Website
Sybrid Private Limited

Undisclosed

Undisclosed

1,000 - 9,999

Millers Point, Australia

Ability to deliver

20.5/40.0

14.6/20 Reviews

0/10 Clients & Experience

5.9/10 Market Presence

Service focus

15% Call Center Services

30% Virtual receptionist

85% Other

View Profile Visit Website
Matchboard

Undisclosed

Undisclosed

2 - 9

Queens Park, Australia

Ability to deliver

23.7/40.0

16.2/20 Reviews

1/10 Clients & Experience

6.5/10 Market Presence

Service focus

50% Call Center Services

20% Virtual receptionist

50% Other

View Profile Visit Website
Serviced offices International

$1,000+

$25 - $49 / hr

10 - 49

Chatswood, Australia

Ability to deliver

7.6/40.0

0/20 Reviews

2.1/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Call Center Services

50% Virtual receptionist

View Profile Visit Website
Task Virtual

$1,000+

< $25 / hr

50 - 249

Sydney, Australia

Ability to deliver

28.6/40.0

18/20 Reviews

2.2/10 Clients & Experience

8.3/10 Market Presence

Service focus

10% Call Center Services

30% Virtual receptionist

90% Other

View Profile Visit Website
Insight Fundraising

$5,000+

$50 - $99 / hr

50 - 249

Surry Hills, Australia

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

60% Call Center Services

10% Virtual receptionist

40% Other

View Profile Visit Website
Your Phones Covered

$1,000+

$25 - $49 / hr

10 - 49

Lane Cove West, Australia

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

30% Call Center Services

35% Virtual receptionist

70% Other

View Profile Visit Website
Liveware

$1,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Ability to deliver

5.8/40.0

0/20 Reviews

1.8/10 Clients & Experience

4/10 Market Presence

Service focus

10% Call Center Services

35% Virtual receptionist

90% Other

View Profile Visit Website
Koruna Assist

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

100% Virtual receptionist

80% Other

View Profile Visit Website
Real Leads

$25,000+

$50 - $99 / hr

2 - 9

Pyrmont, Australia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

50% Call Center Services

10% Virtual receptionist

50% Other

View Profile Visit Website
Brokers' BackOffice

Undisclosed

Undisclosed

2 - 9

Parramatta, Australia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Call Center Services

70% Virtual receptionist

70% Other

View Profile Visit Website
Turn Key Receptionist

$1,000+

< $25 / hr

2 - 9

Smeaton Grange, Australia

Ability to deliver

22.6/40.0

15.6/20 Reviews

1.9/10 Clients & Experience

5.2/10 Market Presence

Service focus

80% Call Center Services

34% Virtual receptionist

20% Other

View Profile Visit Website
Auxilio Business Solutions Pty Ltd

$1,000+

< $25 / hr

10 - 49

Riverstone, Australia

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% Call Center Services

50% Virtual receptionist

80% Other

View Profile Visit Website
SkyLight Global

$5,000+

< $25 / hr

1,000 - 9,999

Campbelltown, Australia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

15% Call Center Services

30% Virtual receptionist

85% Other

View Profile Visit Website
AR Data

Undisclosed

Undisclosed

50 - 249

Campbelltown, Australia

Ability to deliver

6.4/40.0

0/20 Reviews

1.8/10 Clients & Experience

4.6/10 Market Presence

Service focus

10% Call Center Services

25% Virtual receptionist

90% Other

View Profile Visit Website
VA World Outsourcing

$5,000+

$50 - $99 / hr

10 - 49

Lisarow, Australia

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

22% Call Center Services

34% Virtual receptionist

78% Other

View Profile Visit Website
Virtual Reception

$1,000+

$25 - $49 / hr

10 - 49

Sydney, Australia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% Call Center Services

34% Virtual receptionist

20% Other

View Profile Visit Website

Latest Virtual Receptionist Articles

See all articles

How to Build a Budget for Call Center Services [With Template]

Updated May 26, 2026

Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template

Guide to Call Center Outsourcing

Updated March 24, 2026

Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Updated March 24, 2026

Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Similar Categories

Related Services

BPO in Sydney Human Resources in Sydney Consulting in Sydney Accounting in Sydney Call Centers in Sydney Transcription in Sydney Translation in Sydney Real Estate in Sydney Logistics & Supply Chain Consulting in Sydney

Specialties

Answering Services Appointment Setting Virtual Receptionist Inbound Appointment Setting Order Processing Telemarketing Outbound Lead Generation Sales Outsourcing

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.

Top Virtual Receptionist Services in Sydney

List of the Top Sydney Virtual Receptionist Companies

Reviewed 1 time in the past 6 months

Virtual receptionist Experience

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reliable

AI Agents for Appliance Repair Company

Back-Office Outsourcing for Housing Nonprofit

Call Center Services for Auto Detailing Company

Administrative Support for Renovation & Flooring Company

Administrative Support for Renovation & Flooring Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Customer Support Services for Life Insurance Company

Reviews mention Communicative

Web Dev, Market Research & Graphic Design for Cosmetics Company

SEO Services for Financial Services Company

SEO Services for Pest Control Company

Virtual Assistant Services for EdTech Company

Copywriting and Marketing for Online Courses

Reviewed 5 times in the past 6 months

Virtual receptionist Experience

Back Office & Call Center Services for Mental Wellness Co

Reviews mention Attentive

Outsourced Project Mgmt & Back-Office for Publishing Company

Reviewed 14 times in the past 6 months

Call Center Services for Real Estate Company

Reviews mention Professional

Business Services for Digital Marketing & Consulting Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Veterinary Clinic

Virtual receptionist Experience

Industry Experience

Select Industry to see insights

Call Center Services for Digital Marketing Company

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 5 Sydney Virtual Receptionist Companies

Latest Virtual Receptionist Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Similar Categories

Related Services

Specialties