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Top Usability Testing Companies in Australia

Ratings Updated: March 9, 2026
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15 Leaders 15 Contenders

261 Companies

Country: Australia
User Experience Focus: Usability Testing

List of the Top Australia Usability Testing Firms

  • Featured

    What are Featured Providers?

    QAlified Logotype

    QAlified

    4.9 21 reviews
    Premier Verified
    Undisclosed
    $25 - $49 / hr
    10 - 49
    Serves Australia

    Services provided

    100% Application Testing

    Focus Areas

    QAlified is a company specializing in UX/UI design services, focusing on user-centered and digital interface design. Reviews highlight their effective communication and thorough project management, with 100% of feedback noting successful identification and resolution of UX issues. Despite initial language challenges, QAlified swiftly adapted to client needs, ensuring a smooth collaboration.

    See all 21 projects

    Reviews mention Honest

    Clients consistently highlight QAlified's honesty as a key strength, emphasizing their transparent communication regarding project challenges. One client noted, "We appreciate how open and honest they've been," while another remarked on their "level of transparency" and ability to communicate risks effectively. This sentiment is echoed in multiple reviews, where clients value the straightforwardness and reliability of QAlified's feedback, contributing to a trust-based collaboration that feels integrated rather than transactional.
    • App Testing Services for Software Technology Services Firm
      5.0 Jun 8, 2024

      We appreciate how open and honest they've been. Whatever the problem or difficulty, we are aware of it and have the skills to identify, analyze, and swiftly fix it.

      Read Full Review
    • QA & Software Testing for Software Development Company
      5.0 Dec 22, 2020

      QAlified is very honest with us, that’s something very valuable in our relationship.

      Read Full Review
    • QA Services for Digital Products Company
      5.0 Sep 21, 2023

      What stood out most was their cultural alignment with our team and their level of transparency. QAlified operated as a true partner, communicating openly about findings, risks, and trade-offs instead of shielding issues or over-optimizing for appearances. They were clear, honest, and pragmatic in their feedback, which made collaboration efficient and trust-based.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, QAlified has received positive feedback for their quality assurance services, particularly in enhancing website stability through thorough testing and structured defect reporting. Clients noted their strong project management, timely deliverables, and seamless integration into existing workflows. One client highlighted QAlified's transparency and cultural alignment, fostering a collaborative environment. While there is potential for earlier adoption of test automation, overall sentiment remains highly favorable, emphasizing trust and effective communication.
    Read 1 Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (3) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently noted that QAlified offers good value for money, with several reviews highlighting that their pricing fits within budgets while delivering high-quality results. For instance, one client emphasized that their choice was based on QAlified’s good value for cost, while another praised their ability to deliver high-quality findings on time. Overall sentiment reflects satisfaction with the cost-effectiveness of QAlified's services, aligning well with client expectations.
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    United States (9) Uruguay (7) Argentina (1) Germany (1)
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  • Digiweb Logotype

    4.3 3 reviews
    $1,000+
    $50 - $99 / hr
    2 - 9
    Parramatta, Australia

    Services provided

    15% UX/UI Design
    35% Web Development
    30% IT Managed Services +2
    10% Low/No Code Development
    10% Web Design

    Focus Areas

    35% Usability Testing
    40% User Research
    25% UX Strategy

    Digiweb specializes in UX/UI services, offering user-friendly web development and design solutions tailored to client needs. Reviews highlight their professionalism, creativity, and technical expertise, consistently delivering visually appealing, brand-consistent websites with enhanced user engagement and functionality. Clients appreciate their seamless communication and dedication to client satisfaction, though minor improvements in timelines and onboarding processes are suggested.

    See all 3 projects

    Industry Experience

    Digiweb has demonstrated strong expertise in the healthcare industry, particularly in developing user-friendly websites for organizations like RM Care Services. Reviews highlight their effective project management, proactive communication, and ability to integrate client feedback, leading to increased client engagement and satisfaction. Overall, the sentiment is positive, indicating that Digiweb is well-suited for healthcare providers seeking tailored digital solutions.

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    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have consistently praised Digiweb for providing good value for money, with specific feedback highlighting that their pricing fits within budget constraints while delivering high-quality results. One client noted the company's 'great culture fit' and 'good value for cost,' indicating satisfaction with the overall investment. The agency's proactive project management and responsiveness further enhance its perceived value, making it a favorable choice for those seeking effective digital solutions.
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  • Sitback Solutions Logotype

    Not yet reviewed

    $25,000+
    $100 - $149 / hr
    10 - 49
    Waverton, Australia

    Services provided

    25% UX/UI Design
    25% Application Management & Support
    25% Web Development +2
    15% Web Design
    10% Digital Strategy

    Focus Areas

    30% Usability Testing
    40% User Research
    30% UX Strategy

    Sitback Solutions is an user experience agency. Their small team of employees is in Waverton, Australia. Their team focuses on UX/UI Design and Web Development.

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  • Muse Logotype

    5.0 6 reviews
    $5,000+
    $50 - $99 / hr
    2 - 9
    Melbourne, Australia

    Services provided

    30% UX/UI Design
    20% Branding
    15% Graphic Design +4
    10% Logo
    10% Low/No Code Development
    10% Web Design
    5% Video Production

    Focus Areas

    20% Usability Testing
    45% UX Strategy
    35% User Research

    Muse is a UX/UI design company praised for its comprehensive user-centered design services, including branding and digital interface design. Reviews highlight their ability to deliver visually appealing and user-friendly solutions, with 100% of clients impressed by their adaptability and hands-on approach. Muse's strong project management skills ensure timely delivery, enhancing their reputation as a trusted partner in experience design.

    See all 6 projects

    Reviews mention Puts the customer first

    Muse demonstrates a strong commitment to customer satisfaction, as highlighted by a CEO of Green HR Solution, who praised their impeccable project management and responsiveness. The client noted that Muse kept them informed throughout the process and went above and beyond to ensure satisfaction, making revisions until the outcome met their expectations. Overall, the sentiment reflects a high degree of customer-centricity and effectiveness in addressing client needs.
    • Website & Brand Style Guide Dev for HR Solutions Company
      5.0 Mar 29, 2023

      Their project management skills were impeccable. They kept us informed every step of the way, from initial scoping and planning to execution and delivery. They were also highly responsive to any questions or concerns we had throughout the process, which made working with them a breeze. Perhaps what impressed me most about Muse of Design was their commitment to customer satisfaction. They truly went above and beyond to ensure that we were happy with the final outcome of the project, and were willing to make changes and revisions until we were completely satisfied.

      Read Full Review
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    2 of 2 UX/UI Design reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Branding & UI/UX Design for Mental Health Mobile App

    5.0 — Muse utilized user feedback to redesign the UI and user flows for a digital mental health company’s cross-platform mobile app. They also implemented new branding materials they designed, including Read more
    Read 2 Reviews

    Industry Experience

    Muse has demonstrated expertise across various industries, including Consulting, Healthcare, Publishing, Software, and IT Services. Clients commend their exceptional project management, user-centric design, and adaptability. In Consulting, they were praised for effective website design and branding. In Healthcare, they excelled in UI/UX and product design, significantly impacting user engagement. The Publishing sector highlighted their creative illustrations and animations, while Software clients lauded their product development capabilities. Overall, Muse's strengths resonate well in Healthcare, Software, and IT Services, making them a strong fit for projects requiring innovative design and development.

    Read All Reviews

    Select Industry to see insights

    Consulting Healthcare Publishing Software IT Services

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight Muse's competitive pricing and exceptional value for money. For instance, the CEO of Green HR Solution noted their alignment with budget constraints and described Muse as providing 'good value for cost.' Similarly, the CEO of Playpal emphasized Muse's 'great culture fit' and 'good value for cost.' Overall, the sentiment across reviews reflects satisfaction with the investment made, as clients feel they received high-quality services that met their needs effectively.
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  • We Discover Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49
    Richmond, Australia

    Services provided

    20% UX/UI Design
    30% Product Design
    20% Digital Strategy +4
    10% Application Management & Support
    10% Market Research
    5% Conversion Optimization
    5% Web Design

    Focus Areas

    20% Usability Testing
    40% UX Strategy
    40% User Research

    Based in Sydney, Australia and Richmond, Australia, We Discover is a Product Design company. The team specializes in Product Design and UX/UI Design.

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    Richmond, Australia

    41-43 Stewart Street
    Richmond, Australia 3121

    2 - 5

    02 8091 3393

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  • New Beach Co. Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Byron Bay, Australia

    Services provided

    20% UX/UI Design
    20% Marketing Strategy
    20% Social Media Marketing +3
    20% Web Development
    10% Low/No Code Development
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    New Beach Co. Is a Marketing Strategy company launched in 2006. The team provides Marketing Strategy and Social Media Marketing and is in Byron Bay, Australia.

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  • Index96 Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    2 - 9
    Lennox Head, Australia

    Services provided

    75% UX/UI Design
    25% Web Design

    Focus Areas

    30% Usability Testing
    45% UX Strategy
    25% User Research

    Index96 is an UX company. Their team is based in Lennox Head, Australia and specializes in UX/UI Design and Web Design.

    Read more
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  • The Customer Experience Company Logotype

    Not yet reviewed

    $25,000+
    $300+ / hr
    10 - 49
    Sydney, Australia

    Services provided

    15% UX/UI Design
    30% Market Research
    25% Digital Strategy +2
    20% Business Consulting
    10% Low/No Code Development

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    Market Research company The Customer Experience Company was founded in 2003. The small team specializes in Market Research and Digital Strategy.

    Read more
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  • Zyvzen Logotype

    5.0 1 review
    $250,000+
    < $25 / hr
    10,000+
    Yagoona, Australia

    Services provided

    20% UX/UI Design
    20% Mobile App Development
    20% Search Engine Optimization +2
    20% Web Design
    20% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    ZYVZEN is a digital architecture firm that builds powerful, scalable software with minimalist precision.

    Read more
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    Yagoona, Australia

    209 Auburn Road
    Yagoona, Australia 2199

    1

    +61 499 921 710

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  • Websites Au Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49
    St Kilda, Australia

    Services provided

    20% UX/UI Design
    20% E-Commerce Development
    20% Search Engine Optimization +3
    20% Web Development
    10% Low/No Code Development
    10% Web Design

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    Websites Au is a SEO company. Established in 2017, the agency is based in St Kilda, Australia. Their team offers Search Engine Optimization and Web Design.

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  • eWave Commerce Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Millers Point, Australia

    Services provided

    10% UX/UI Design
    55% E-Commerce Development
    15% IT Managed Services +3
    10% Web Design
    5% Digital Strategy
    5% HR Consulting

    Focus Areas

    10% Usability Testing
    75% User Research
    15% UX Strategy

    EWave Commerce is an e-commerce development company. In Millers Point, Australia and Sai Ying Pun, Hong Kong, the team provides E-Commerce Development and IT managed services.

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  • Solentive Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Brisbane City, Australia

    Services provided

    10% UX/UI Design
    35% Custom Software Development
    20% Mobile App Development +3
    15% Digital Strategy
    10% AI Development
    10% Cloud Consulting & SI

    Focus Areas

    70% Usability Testing
    20% UX Strategy
    10% User Research

    Solentive is a custom software development company founded in 1993. The team specializes in Custom Software Development and Mobile App Development.

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    Brisbane City, Australia

    Level 6, 200 Adelaide Street
    Brisbane City, Australia 4000

    2 - 5

    1300 55 30 50

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  • Now Digital Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Melbourne, Australia

    Services provided

    29% UX/UI Design
    30% Web Development
    16% Digital Strategy +6
    10% IT Strategy Consulting
    10% Web Design
    2% Content Marketing
    1% Email Marketing
    1% Search Engine Optimization
    1% Social Media Marketing

    Focus Areas

    20% Usability Testing
    60% UX Strategy
    20% User Research

    Now Digital is a web development firm. Located in Melbourne, Australia and Surry Hills, Australia, the firm was launched in 2007. Their team focuses on Web Development and UX/UI Design.

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  • Mindly Studio Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Cremorne, Australia

    Services provided

    100% UX/UI Design

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Mindly Studio is an user experience design agency. Their small team is headquartered in Cremorne, Australia. Their services include UX/UI Design.

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  • MateDesign Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    10 - 49
    Sydney Olympic Park, Australia

    Services provided

    43% UX/UI Design
    20% Product Design
    20% Web Design +3
    10% Low/No Code Development
    5% Graphic Design
    2% Logo

    Focus Areas

    60% Usability Testing
    20% UX Strategy
    20% User Research

    MateDesign is an UX design agency. They provide UX/UI Design and Web Design and were launched in 2022. The company is headquartered in Sydney Olympic Park, Australia.

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  • Spicy Web Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10 - 49
    Frankston, Australia

    Services provided

    15% UX/UI Design
    15% Pay Per Click
    15% Search Engine Optimization +4
    15% Social Media Marketing
    15% Web Design
    15% Web Development
    10% Digital Strategy

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Spicy Web is a social media marketing company established in 2009. Their services include Social Media Marketing and Search Engine Optimization.

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  • emd:digital Logotype

    Not yet reviewed

    $5,000+
    $200 - $300 / hr
    2 - 9
    Brighton, Australia

    Services provided

    30% UX/UI Design
    20% Web Design
    20% Web Development +3
    10% Graphic Design
    10% Low/No Code Development
    10% Search Engine Optimization

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Web design agency emd:digital was founded in 2015. The agency specializes in Web Design and UX/UI Design.

    Read more
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  • Futurism Technologies Logotype

    4.5 1 review
    $10,000+
    $25 - $49 / hr
    250 - 999
    Melbourne, Australia

    Services provided

    10% UX/UI Design
    10% AI Development
    10% Blockchain +7
    10% Custom Software Development
    10% Cybersecurity
    10% Digital Engineering
    10% IT Managed Services
    10% IT Strategy Consulting
    10% IoT Development
    10% Robotics Process Automation

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Futurism Technologies offers digital marketing enhancements, eCommerce optimization, and IoT cybersecurity services. Client reviews highlight their effective solutions in increasing website traffic and sales, combined with robust security measures. Futurism Technologies is noted for their expertise, proactive communication, and timely project management, ensuring smooth and productive collaborations.

    See all 1 projects

    Melbourne, Australia

    367 Collins Street
    Melbourne, Australia 3000

    201 - 250

    +61 7 3911 1001

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  • Dolche Consulting Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    New Farm, Australia

    Services provided

    30% UX/UI Design
    30% IT Strategy Consulting
    20% BI & Big Data Consulting & SI +1
    20% Cloud Consulting & SI

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Dolche Consulting is an UX design company. The New Farm, Australia-based team provides UX/UI Design and IT strategy consulting.

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  • Pretzel Lab Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Melbourne, Australia

    Services provided

    34% UX/UI Design
    33% IT Strategy Consulting
    33% Other Design

    Focus Areas

    33% Usability Testing
    34% User Research
    33% UX Strategy

    Pretzel Lab is an UX agency. Their midsize team is in Melbourne, Australia and Sydney, Australia and provides UX/UI Design and Other Design. The company was launched in 2021.

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  • Mo Works Logotype

    0.5 1 review
    $50,000+
    Undisclosed
    10 - 49
    Docklands, Australia

    Services provided

    10% UX/UI Design
    20% Branding
    20% Digital Strategy +5
    10% E-Commerce Development
    10% Enterprise App Modernization
    10% Mobile App Development
    10% Web Design
    10% Web Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Mo Works is a development company that offers app development and technical expertise. However, based on the reviews available, 100% of the feedback is negative, highlighting significant issues such as delays, lack of deliverables, and insufficient expertise in mobile app development and UI design. The feedback reflects a need for better project management and communication.

    See all 1 projects

    Industry Experience

    Mo Works has received mixed feedback primarily in the Advertising & Marketing sector, where clients expressed dissatisfaction with their app development services, citing a lack of timely delivery, inadequate technical expertise, and insufficient communication. The overall sentiment indicates that Mo Works may not be well-suited for projects requiring robust mobile app development and UI design. Potential clients in this industry should carefully consider these reviews before engaging their services.

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    Advertising & marketing

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Client feedback indicates significant dissatisfaction with Mo Works regarding cost and value for money. One client reported spending over $80,000 without receiving a finished product, citing a lack of deliverables and inadequate expertise in mobile app development. The overall sentiment reflects a belief that the investment did not yield any tangible results, leading to costly lessons learned in vendor selection. Clients recommend thorough research before engaging with Mo Works.
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  • JCH Media Logotype

    Not yet reviewed

    $25,000+
    $150 - $199 / hr
    10 - 49
    Barangaroo, Australia

    Services provided

    15% UX/UI Design
    20% Marketing Strategy
    20% Unified Communications Consulting & SI +4
    15% IT Strategy Consulting
    10% Digital Strategy
    10% Enterprise App Modernization
    10% Web Development

    Focus Areas

    30% Usability Testing
    50% UX Strategy
    20% User Research

    JCH Media is an unified communications consulting & SI company launched in 2003. Their team provides unified communications consulting & SI and Marketing Strategy.

    Read more

    Barangaroo, Australia

    Tower III, Level 25, 300 Barangaroo Ave
    Barangaroo, Australia 2000

    2 - 5

    +61.2.8089.1989

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  • Webplace Pty Ltd Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    2 - 9
    Braybrook, Australia

    Services provided

    10% UX/UI Design
    25% Application Management & Support
    25% Web Development +3
    20% Web Design
    10% Application Testing
    10% Custom Software Development

    Focus Areas

    40% Usability Testing
    40% UX Strategy
    20% User Research

    Webplace Pty Ltd is a Braybrook, Australia-based Application Management & Support company. Launched in 2003, the team focuses on Application Management & Support and Web Development.

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  • Conduct Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Collingwood, Australia

    Services provided

    30% UX/UI Design
    30% Custom Software Development
    30% Digital Strategy +1
    10% IT Strategy Consulting

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Conduct, a custom software development company, was launched in 2008. They offers Custom Software Development and UX/UI Design.

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  • BAM by Design ANZ Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9
    South Brisbane, Australia

    Services provided

    15% UX/UI Design
    25% Mobile App Development
    25% Web Development +7
    5% Conversion Optimization
    5% Custom Software Development
    5% Direct Marketing
    5% E-Commerce Development
    5% Pay Per Click
    5% Search Engine Optimization
    5% Social Media Marketing

    Focus Areas

    39% Usability Testing
    41% UX Strategy
    20% User Research

    BAM by Design ANZ is a South Brisbane, Australia-based mobile app development company. They specialize in Mobile App Development and Web Development.

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  • PENSO Logotype

    Not yet reviewed

    $100,000+
    $300+ / hr
    10 - 49
    Melbourne, Australia

    Services provided

    30% UX/UI Design
    30% Digital Strategy
    20% Business Consulting +1
    20% Marketing Strategy

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    PENSO is a Digital Strategy company. The Melbourne, Australia-based team specializes in Digital Strategy and UX/UI Design.

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  • The Data Duck Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49
    Hawthorn East, Australia

    Services provided

    50% UX/UI Design
    30% Web Design
    20% Product Design

    Focus Areas

    20% Usability Testing
    60% UX Strategy
    20% User Research

    Founded in 2008, The Data Duck, a small UX design agency, is based in Hawthorn East, Australia. Their team provides UX/UI Design and Web Design.

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  • G-Tech Sol | Sydney Website Design and Digital Marketing Agency Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Chullora, Australia

    Services provided

    10% UX/UI Design
    15% Mobile & App Marketing
    13% Low/No Code Development +10
    10% Graphic Design
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    5% Digital Strategy
    5% E-Commerce Development
    5% ERP Consulting and SI
    5% Ecommerce Marketing
    1% Mobile App Development
    1% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    G-Tech Sol | Sydney Website Design and Digital Marketing Agency, a Mobile & App Marketing company, was established in 2013. The agency provides Mobile & App Marketing and Web Design.

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  • Liquid Interactive Logotype

    Not yet reviewed

    $250,000+
    $150 - $199 / hr
    50 - 249
    Fortitude Valley, Australia

    Services provided

    25% UX/UI Design
    25% Digital Strategy
    20% Product Design +3
    10% Content Marketing
    10% Conversion Optimization
    10% Social Media Marketing

    Focus Areas

    33% Usability Testing
    34% UX Strategy
    33% User Research

    Liquid Interactive is an UX agency. The Fortitude Valley, Australia-based company was established in 2006. Their services include UX/UI Design and Digital Strategy.

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  • walterwakefield Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Surry Hills, Australia

    Services provided

    20% UX/UI Design
    20% Branding
    20% Content Marketing +2
    20% Marketing Strategy
    20% Video Marketing

    Focus Areas

    50% Usability Testing
    30% UX Strategy
    20% User Research

    Branding agency walterwakefield is headquartered in Surry Hills, Australia. The team focuses on Branding and Marketing Strategy.

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  • Half Space Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    Sydney, Australia

    Services provided

    50% UX/UI Design
    40% Web Development
    10% Low/No Code Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Half Space is an user experience design company and web development firm. The Sydney, Australia-based firm was launched in 2021. Their services include UX/UI Design and Web Development.

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  • 24 Digital Logotype

    Not yet reviewed

    Undisclosed
    $150 - $199 / hr
    10 - 49
    Port Melbourne, Australia

    Services provided

    20% UX/UI Design
    20% Business Consulting
    20% Custom Software Development +2
    20% Digital Strategy
    20% Product Design

    Focus Areas

    20% Usability Testing
    40% UX Strategy
    40% User Research

    24 Digital is a small custom software development firm launched in 2006. Their team provides Custom Software Development and UX/UI Design.

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  • On Point Digital Solutions Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Croydon South, Australia

    Services provided

    20% UX/UI Design
    20% Performance Marketing
    20% Social Media Marketing +2
    20% Web Design
    20% Web Development

    Focus Areas

    50% Usability Testing
    30% User Research
    20% UX Strategy

    Established in 2016, On Point Digital Solutions is a social media marketing agency. The team specializes in Social Media Marketing and Web Design and is located in Croydon South, Australia.

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  • The Natives Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    2 - 9
    Abbotsford, Australia

    Services provided

    20% UX/UI Design
    30% Branding
    30% Web Design +2
    10% Content Marketing
    10% Search Engine Optimization

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    The Natives is a branding agency. The team specializes in Branding and Web Design and is based in Abbotsford, Australia and Auckland, New Zealand.

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  • TestMate Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    South Yarra, Australia

    Services provided

    70% UX/UI Design
    30% Application Testing

    Focus Areas

    50% Usability Testing
    50% User Research

    Launched in 2015, TestMate is an UX design company. In South Yarra, Australia, the team specializes in UX/UI Design and Application Testing.

    Read more
    View Profile
  • Strong Digital Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Kangaroo Point, Australia

    Services provided

    15% UX/UI Design
    20% Web Design
    20% Web Development +6
    10% Branding
    10% Graphic Design
    10% Search Engine Optimization
    5% Digital Strategy
    5% E-Commerce Development
    5% Logo

    Focus Areas

    25% Usability Testing
    50% UX Strategy
    25% User Research

    Strong Digital, a web design agency, was established in 2016. They offers Web Design and Web Development.

    Read more
    View Profile
  • Liquorice Logotype

    Not yet reviewed

    $50,000+
    $150 - $199 / hr
    10 - 49
    Fitzroy, Australia

    Services provided

    30% UX/UI Design
    40% Web Development
    30% Branding

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Liquorice is a website development firm. The team provides Web Development and Branding, and the company is headquartered in Fitzroy, Australia.

    Read more
    View Profile
  • Matterhorn Digital Sydney Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Sydney, Australia

    Services provided

    15% UX/UI Design
    50% Web Development
    15% Web Design +3
    10% Logo
    5% Branding
    5% Search Engine Optimization

    Focus Areas

    20% Usability Testing
    60% UX Strategy
    20% User Research

    Matterhorn Digital Sydney is a website development firm established in 2010. The company focuses on Web Development and Web Design, and is small.

    Read more
    View Profile
  • blueegg Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    2 - 9
    Sydney, Australia

    Services provided

    50% UX/UI Design
    20% Product Design
    20% Web Design +1
    10% Other Design

    Focus Areas

    20% Usability Testing
    50% User Research
    30% UX Strategy

    Blueegg is an UX agency established in 2013. The small team offers UX/UI Design and Product Design.

    Read more
    View Profile
  • Online Visions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Fortitude Valley, Australia

    Services provided

    25% UX/UI Design
    25% Business Consulting
    25% E-Commerce Development +1
    25% Web Design

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Founded in 2002, Online Visions is a web design agency. Their team focuses on Web Design and UX/UI Design.

    Read more
    View Profile
  • Neurointeractive Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49
    Sydney, Australia

    Services provided

    40% UX/UI Design
    20% Graphic Design
    20% Web Design +2
    10% Enterprise App Modernization
    10% Product Design

    Focus Areas

    25% Usability Testing
    50% UX Strategy
    25% User Research

    Neurointeractive, an user experience design company, is in Sydney, Australia. They specialize in UX/UI Design and Web Design and were launched in 2015.

    Read more
    View Profile
  • MASEDigital Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Leschenault, Australia

    Services provided

    20% UX/UI Design
    25% Web Development
    20% Mobile App Development +3
    15% Custom Software Development
    10% Low/No Code Development
    10% Web Design

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    Website development firm MASEDigital is located in Leschenault, Australia. Founded in 2023, the team offers Web Development and Web Design.

    Read more
    View Profile
  • Techne. Logotype

    5.0 15 reviews
    $25,000+
    $50 - $99 / hr
    50 - 249
    Collingwood, Australia

    Services provided

    10% UX/UI Design
    50% Mobile App Development
    18% Low/No Code Development +6
    5% Cybersecurity
    5% E-Commerce Development
    5% IT Strategy Consulting
    5% Wearable App Development
    1% Web Design
    1% Web Development

    Focus Areas

    20% Usability Testing
    60% UX Strategy
    20% User Research

    Techne. is a UX/UI design and development company known for delivering comprehensive digital interface design services across various sectors, including event planning, healthtech, and educational apps. Their clients consistently praise their project management, with 100% satisfaction regarding their proactive communication and timely delivery. Moreover, Techne. is recognized for their user-centered design approach and ability to transform complex concepts into clear, actionable blueprints, as mentioned in 75% of the reviews.

    See all 15 projects
    1 of 1 reviews is 5 stars
    1 new review for UX/UI Design services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Techne reflect a highly positive sentiment, with clients praising their structured project management and effective communication. One founder highlighted Techne's ability to transform a vague product vision into a clear, build-ready blueprint, significantly reducing delivery risk. The team's honesty and proactive approach were noted as key strengths, with no significant areas for improvement identified. Overall, Techne demonstrates a commitment to quality and client satisfaction, making them a strong candidate for project collaboration.
    Read 1 Recent Review
    1 of 1 Usability Testing reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Usability Testing Experience

    Techne. has received overwhelmingly positive feedback for their Usability Testing services, with clients praising their outstanding communication, effective project management, and high-quality UX/UI designs. One client noted that project efficiency exceeded expectations, and 100% of reviews highlighted the team's enthusiasm and responsiveness. The expertise demonstrated in understanding and strategizing client visions contributes significantly to project success, with no negative feedback reported. Overall, Techne. stands out for its dedication and impactful contributions to usability testing.

    Read Most Recent Review

    Industry Experience

    Techne has demonstrated substantial expertise across industries including Healthtech, Education, Hospitality, and Arts & Entertainment. Clients commend their ability in mobile app and software development, UI/UX design, and project management. Feedback highlights strengths in communication, professionalism, and proactive engagement. Overall sentiment is overwhelmingly positive, especially in Healthtech and Education, where clients note significant user engagement and business impact. Their collaborative approach and commitment to understanding client needs make them a strong fit for projects in these sectors.

    Read All Reviews

    Select Industry to see insights

    Wellness & Fitness Healthcare Transportation Education Hospitality & leisure Software IT Services Construction Consumer Products Arts, entertainment & music

    View projects from:

    Melbourne, Australia (7) Gold Coast, Australia (1) Brisbane, Australia (1) Sydney, Australia (1) Wollongong, Australia (1)
    View Profile
  • 2 Dam Creative Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49
    Docklands, Australia

    Services provided

    30% UX/UI Design
    30% Web Development
    20% Custom Software Development +1
    20% Mobile App Development

    Focus Areas

    20% Usability Testing
    60% UX Strategy
    20% User Research

    Based in Docklands, Australia, 2 Dam Creative is a small user experience agency. Their services include UX/UI Design and Web Development.

    Read more
    View Profile
  • xAgency Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Sydney, Australia

    Services provided

    10% UX/UI Design
    25% Web Development
    15% Branding +6
    15% Digital Strategy
    15% Web Design
    5% Graphic Design
    5% Logo
    5% Print Design
    5% Product Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    XAgency is a Sydney, Australia-based website development firm. They provide Web Development and Branding and were founded in 2016.

    Read more
    View Profile
  • fn7.io Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Grange, Australia

    Services provided

    40% UX/UI Design
    20% Mobile App Development
    20% Web Design +1
    20% Web Development

    Focus Areas

    20% Usability Testing
    40% UX Strategy
    40% User Research

    Fn7.io is an UX design company. They are in Grange, Australia and have small team. They focus on UX/UI Design and Web Design.

    Read more
    View Profile
  • KirkLloyd Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    Freelancer
    Sylvania, Australia

    Services provided

    20% UX/UI Design
    80% Search Engine Optimization

    Focus Areas

    80% Usability Testing
    15% UX Strategy
    5% User Research

    SEO company KirkLloyd is headquartered in Sylvania, Australia. Their services include Search Engine Optimization and UX/UI Design.

    Read more
    View Profile
  • The Walk Agency Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    2 - 9
    Fitzroy, Australia

    Services provided

    10% UX/UI Design
    10% Branding
    10% Content Marketing +7
    10% Digital Strategy
    10% Direct Marketing
    10% Email Marketing
    10% Marketing Strategy
    10% Pay Per Click
    10% Video Production
    10% Web Design

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    The Walk Agency is a branding company. The Fitzroy, Australia-based agency offers Branding and Direct Marketing.

    Read more
    View Profile
  • We Are Web Pty Ltd Logotype

    5.0 1 review
    $1,000+
    $100 - $149 / hr
    10 - 49
    Mulgrave, Australia

    Services provided

    20% UX/UI Design
    20% Email Marketing
    20% Search Engine Optimization +2
    20% Web Design
    20% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    We Are Web is an established web design company Melbourne that specialises in the creation, implementation, and management of premium websites, ecommerce platforms, mobile apps, and other digital

    Read more
    See all 1 projects
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  • Pancake Web Studio Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Port Macquarie, Australia

    Services provided

    10% UX/UI Design
    50% Web Design
    20% Branding +2
    10% Low/No Code Development
    10% Search Engine Optimization

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Pancake Web Studio is a web design company. Located in Port Macquarie, Australia, the agency was launched in 2023. Their team offers Web Design and Branding.

    Read more
    View Profile
  • QC Digital Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    10 - 49
    Kewdale, Australia

    Services provided

    20% UX/UI Design
    20% Branding
    20% Search Engine Optimization +2
    20% Social Media Marketing
    20% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    QC Digital is a small branding agency launched in 2008. Their services include Branding and Social Media Marketing.

    Read more
    View Profile

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Appetiser
2 Luminary
3 Jhavtech Studios
4 Chromatix
5 Paradox Marketing
6 CUT THRU Branding Agency
7 Intuji
8 Airteam
9 Salt & Fuessel
10 Emote Digital
11 Still Not Scared
12 Studio LDN
13 Relab Studios
14 Bapple
15 Oakland Studio

List of the Top 15 Australia Usability Testing Firms

  1. Appetiser Logotype

    Appetiser

    $10,000+
    $50 - $99 / hr
    50 - 249
    Richmond, Australia

    Ability to deliver

    36.9/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  2. Luminary Logotype

    Luminary

    $25,000+
    $100 - $149 / hr
    50 - 249
    Melbourne, Australia

    Ability to deliver

    35.8/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% UX/UI Design
    30% Usability Testing
    85% Other
    View Profile Visit Website
  3. Jhavtech Studios Logotype

    Jhavtech Studios

    $10,000+
    $50 - $99 / hr
    10 - 49
    Melbourne, Australia

    Ability to deliver

    34.5/40.0
    18/20 Reviews
    10/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    10% UX/UI Design
    50% Usability Testing
    90% Other
    View Profile Visit Website
  4. Chromatix Logotype

    Chromatix

    $5,000+
    $150 - $199 / hr
    10 - 49
    Camberwell, Australia

    Ability to deliver

    36.9/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% UX/UI Design
    10% Usability Testing
    80% Other
    View Profile Visit Website
  5. Paradox Marketing Logotype

    Paradox Marketing

    $1,000+
    $25 - $49 / hr
    50 - 249
    Tampa, FL

    Ability to deliver

    36.1/40.0
    17/20 Reviews
    9.7/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    10% UX/UI Design
    20% Usability Testing
    90% Other
    View Profile Visit Website
  6. CUT THRU Branding Agency Logotype

    CUT THRU Branding Agency

    $1,000+
    $50 - $99 / hr
    2 - 9
    Redfern, Australia

    Ability to deliver

    36.2/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    7/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  7. Intuji Logotype

    Intuji

    $10,000+
    $50 - $99 / hr
    50 - 249
    Perth, Australia

    Ability to deliver

    35.9/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% UX/UI Design
    20% Usability Testing
    90% Other
    View Profile Visit Website
  8. Airteam Logotype

    Airteam

    $10,000+
    $100 - $149 / hr
    10 - 49
    Pyrmont, Australia

    Ability to deliver

    34.2/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    20% UX/UI Design
    30% Usability Testing
    80% Other
    View Profile Visit Website
  9. Salt & Fuessel Logotype

    Salt & Fuessel

    $1,000+
    $100 - $149 / hr
    10 - 49
    South Yarra, Australia

    Ability to deliver

    32.4/40.0
    19.2/20 Reviews
    7.4/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    15% UX/UI Design
    50% Usability Testing
    85% Other
    View Profile Visit Website
  10. Emote Digital Logotype

    Emote Digital

    $1,000+
    $150 - $199 / hr
    10 - 49
    Hawthorn, Australia

    Ability to deliver

    35.7/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    10% UX/UI Design
    25% Usability Testing
    90% Other
    View Profile Visit Website
  11. Still Not Scared Logotype

    Still Not Scared

    $5,000+
    $100 - $149 / hr
    2 - 9
    Melbourne, Australia

    Ability to deliver

    34.9/40.0
    16.8/20 Reviews
    9.3/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  12. Studio LDN Logotype

    Studio LDN

    $5,000+
    Undisclosed
    10 - 49
    Sydney, Australia

    Ability to deliver

    30.3/40.0
    16.2/20 Reviews
    9.2/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    30% UX/UI Design
    30% Usability Testing
    70% Other
    View Profile Visit Website
  13. Relab Studios Logotype

    Relab Studios

    $5,000+
    $300+ / hr
    2 - 9
    Cremorne, Australia

    Ability to deliver

    31.7/40.0
    16.4/20 Reviews
    7.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    30% UX/UI Design
    20% Usability Testing
    70% Other
    View Profile Visit Website
  14. Bapple Logotype

    Bapple

    $25,000+
    $150 - $199 / hr
    10 - 49
    Surry Hills, Australia

    Ability to deliver

    29.5/40.0
    16.2/20 Reviews
    8.1/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% UX/UI Design
    10% Usability Testing
    50% Other
    View Profile Visit Website
  15. Oakland Studio Logotype

    Oakland Studio

    $10,000+
    $150 - $199 / hr
    2 - 9
    Bowen Hills, Australia

    Ability to deliver

    31.8/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    5/10 Market Presence

    Service focus

    25% UX/UI Design
    20% Usability Testing
    75% Other
    View Profile Visit Website
  16. Amoeba Labs Logotype

    Amoeba Labs

    $5,000+
    $25 - $49 / hr
    10 - 49
    Sydney, Australia

    Ability to deliver

    29.9/40.0
    16.8/20 Reviews
    8.5/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% UX/UI Design
    30% Usability Testing
    75% Other
    View Profile Visit Website
  17. Toast / Branding Agency Logotype

    Toast / Branding Agency

    $10,000+
    $150 - $199 / hr
    10 - 49
    Potts Point, Australia

    Ability to deliver

    33.2/40.0
    16.2/20 Reviews
    9.5/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    15% UX/UI Design
    10% Usability Testing
    85% Other
    View Profile Visit Website
  18. Croissant & Baguette Logotype

    Croissant & Baguette

    $10,000+
    $100 - $149 / hr
    2 - 9
    Sydney, Australia

    Ability to deliver

    32.1/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  19. Rush Hour Digital Logotype

    Rush Hour Digital

    $25,000+
    $100 - $149 / hr
    10 - 49
    Sydney, Australia

    Ability to deliver

    32/40.0
    16.4/20 Reviews
    9.7/10 Clients & Experience
    6/10 Market Presence

    Service focus

    25% UX/UI Design
    10% Usability Testing
    75% Other
    View Profile Visit Website
  20. Canopy Creative Logotype

    Canopy Creative

    $25,000+
    $100 - $149 / hr
    2 - 9
    Wyndham Vale, Australia

    Ability to deliver

    33.8/40.0
    16.2/20 Reviews
    9.2/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    10% UX/UI Design
    10% Usability Testing
    90% Other
    View Profile Visit Website
  21. Red Ant Logotype

    Red Ant

    $10,000+
    $100 - $149 / hr
    10 - 49
    Surry Hills, Australia

    Ability to deliver

    31/40.0
    14.6/20 Reviews
    9.5/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  22. Slant Digital Pty Ltd Logotype

    Slant Digital Pty Ltd

    $5,000+
    $150 - $199 / hr
    10 - 49
    Highton, Australia

    Ability to deliver

    30.4/40.0
    16.2/20 Reviews
    9.3/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  23. EUX Digital Logotype

    EUX Digital

    $10,000+
    $150 - $199 / hr
    2 - 9
    Sydney, Australia

    Ability to deliver

    32.3/40.0
    17.2/20 Reviews
    5.8/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    10% UX/UI Design
    15% Usability Testing
    90% Other
    View Profile Visit Website
  24. DreamWalk App Development Logotype

    DreamWalk App Development

    $25,000+
    Undisclosed
    10 - 49
    South Yarra, Australia

    Ability to deliver

    31.3/40.0
    14.2/20 Reviews
    9.9/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    20% UX/UI Design
    10% Usability Testing
    80% Other
    View Profile Visit Website
  25. Attalla Digital Logotype

    Attalla Digital

    $25,000+
    $50 - $99 / hr
    2 - 9
    Melbourne, Australia

    Ability to deliver

    30.7/40.0
    16.4/20 Reviews
    9.1/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    15% UX/UI Design
    25% Usability Testing
    85% Other
    View Profile Visit Website
  26. Nightjar Logotype

    Nightjar

    $25,000+
    $150 - $199 / hr
    10 - 49
    Surry Hills, Australia

    Ability to deliver

    30.3/40.0
    16.6/20 Reviews
    5.8/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    10% UX/UI Design
    25% Usability Testing
    90% Other
    View Profile Visit Website
  27. Vesanique Logotype

    Vesanique

    $5,000+
    $100 - $149 / hr
    2 - 9
    Fortitude Valley, Australia

    Ability to deliver

    30.3/40.0
    16.2/20 Reviews
    8.2/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  28. East Nova Tech Logotype

    East Nova Tech

    $5,000+
    $25 - $49 / hr
    10 - 49
    Sydney, Australia

    Ability to deliver

    30.2/40.0
    16.6/20 Reviews
    9.6/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% UX/UI Design
    25% Usability Testing
    90% Other
    View Profile Visit Website
  29. Appomate Logotype

    Appomate

    $25,000+
    $25 - $49 / hr
    2 - 9
    Melbourne, Australia

    Ability to deliver

    29.7/40.0
    14.8/20 Reviews
    9.6/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    10% UX/UI Design
    35% Usability Testing
    90% Other
    View Profile Visit Website
  30. Alyoop Logotype

    Alyoop

    $1,000+
    $100 - $149 / hr
    2 - 9
    Carlton, Australia

    Ability to deliver

    27.5/40.0
    14.8/20 Reviews
    7.5/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% UX/UI Design
    15% Usability Testing
    50% Other
    View Profile Visit Website

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Why Your Chatbot UX Is Annoying Users (and How to Fix It)

Updated February 3, 2026
Jeanette Godreau

Understand why chatbot UX annoys users and what emotional triggers cause that frustration. Learn key tactics to design chatbot UX that feels genuinely helpful.

UX Scaling

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