Web & Mobile Apps. Development & Growth.

Bronze
VERIFIED

We're a mobile and web app development agency with a track record of proven innovation around the world. We help a select few entrepreneurs and businesses transform their ideas into industry leading products. Our apps have generated millions of downloads and our clients are worth billions.

 
$25,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2016
Show all +
Melbourne, Australia
headquarters

Portfolio

Key clients: 

• Youfoodz - Ecommerce app for Australia's most successful food delivery startup.

• Roamni - Crowd sourced tours and stories by locals. Featured at the Australian GP.

• Amber Tiles - The official app for Amber Tiles, Australia's leading tiling company.

• Accent Group (Vans, Timberland, Skechers, Doc Martens)

• Spell & The Gypsy Collective 

Reviews

Sort by

Web App Redesign for Online Marketplace

"They met each and every milestone, and exceeded every expectation we had."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2018 - Dec. 2018
Project summary: 

Appetiser redesigned and fixed bugs on a pre-existing web app that allows users to browse and book event vendors.

The Reviewer
 
1-10 Employees
 
Melbourne, Australia
Enrico Stepcic
Co-founder, Cheers FRED Pty Ltd
 
Verified
The Review
Feedback summary: 

Response to the new and improved app has been overwhelmingly positive. The Appetiser team corrected bugs quickly (including those not of their own making) and responded equally as promptly to other concerns. They also offered useful tactical advice that was implemented subsequently.

BACKGROUND

Please describe your company and your position there.

I’m the co-founder of an online marketplace for users to browse and book vendors for events or parties.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Appetiser?

We needed to implement a full redesign of our web application and fix a long list of bugs.

What were your goals for this project?

We wanted to launch our application within a short time frame.

SOLUTION

How did you select this vendor?

We wanted to partner with a service provider based in Melbourne. We found Appetiser after doing significant research. We met with Michael (co-founder, Appetiser) and knew within ten minutes that we wanted to work with them.

Describe the project and the services they provided in detail.

We provided Appetiser with a list of issues with our application and also the new design specifications. They came back to us with cost estimates. Once approved, we were introduced to our developer and had a conference call to discuss each point in detail. All points were uploaded to Trello, which was used as the primary means of communication and project tracking.

What was the team composition?

The team consisted of three people, but I only worked closely with Anne (developer, Appetiser).

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Appetiser saved our project. We achieved more in two months working with them than we achieved working with our previous developer for over a year. They met each and every milestone, and exceeded every expectation we had.

How was project management arranged and how effective was it?

Their team is very professional, knowledgeable, and likeable. They used Trello to communicate and track progress. Michael and Anne were always available for a quick chat if needed. They were generous with their suggestions, recommendations, and feedback. Anne’s response time was second to none. Her technical knowledge was fantastic. She managed to find solutions to every challenge we faced. She’s an incredible asset to their company.

What did you find most impressive about this company?

They never over promised and under delivered on anything. They had the ability to problem solve and find solutions to anything we threw at them. They’re total professionals.

Are there any areas for improvement?

None that I can think of.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Dev for Client Management System

"We valued the personal touch they added to the work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2018 - Ongoing
Project summary: 

Brought in midway through development, Appetiser helped complete a client management system. They implemented UX features and enhanced the platform’s functionalities.

The Reviewer
 
1-10 Employees
 
Australia
Managing Director , Manage My Plan
 
Verified
The Review
Feedback summary: 

The system was successfully launched to the target market. The Appetiser team’s focus on clarity and availability made the collaboration seamless and productive. Their extensive experience made them qualified and efficient in completing the project.

BACKGROUND

Please describe your company and your position there.

I’m the managing director of Manage My Plan, a client management system. The platform is aimed explicitly at clients who have funding from the National Disability Insurance Scheme

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Appetiser?

We brought Appetiser on half-way through creating our product—we needed them to solve our issues and finish development.

What were your goals for this project?

Ultimately, we wanted to finalize our product and have a working software on the market.

SOLUTION

How did you select this vendor?

I searched for developers online and reached out to Appetiser. After speaking with Michael (Founder, Appetiser), I trusted his confidence in understanding our needs and limitations. Since we were new to the industry, he took the time to explain our issues to us clearly.

Can you go into detail about the services they provided and the scope of the project?

Appetiser redesigned our software, including changing the color template. They modified the functions and features to improve UX. They added elements to strengthen the software’s capabilities.

What was the team composition?

Michael was our main point of contact, which made for a consistent experience. We communicated with the other developers throughout the process, as well.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They delivered a finished product, and we launched it to our marketplace.

How was project management arranged and how effective was it?

We used a simple quote and invoice system, so we could effectively track our budget. The Appetiser team handled the project impressively, especially compared to other developers in the industry. They ensured we had mutual clarity throughout the project.

What did you find most impressive about this company?

We valued the personal touch they added to the work. Additionally, they had strong expertise and the communication skills necessary for putting customers first.

Are there any areas where they can improve?

It could have been better if the development timelines were sped up.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for Travel Storytelling App

“Along with an enthusiastic team atmosphere, they really add a personal touch.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2017 - Ongoing
Project summary: 

Appetiser provided full-stack development support to build mobile apps for iOS and Android. They designed the UX/UI and integrated the product with Google Places and backend APIs.

The Reviewer
 
1-10 Employees
 
Australia
Jason Fabbri
Director, Roamni
 
Verified
The Review
Feedback summary: 

Appetiser delivered a fully-functional set of mobile apps with a seamless UX. Users enjoy the striking and attractive design. The initial figure of 1,000 user downloads is rapidly approaching 2,000. Professional and engaging, the team excelled at project management and communicated flawlessly.

BACKGROUND

Introduce your business and what you do there.

I'm the director of Roamni, which is a tourism and storytelling app. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appetiser?

We needed to work with a skilled development house that was able to deliver. 

SOLUTION

What was the scope of their involvement?

The team was fully engaged in the entire design process once they were onboarded. As we collaborated on the UX, they turned the initial wireframes we provided into a functional prototype. Upon our approval, they polished the designs to take them to the next level. Appetiser transformed our prototype into a truly amazing version one that was suitable for release.

Our app combines maps and audio to guide visitors around new locales. It features a multi-sided marketplace. Our users are predominantly tourists who want a unique travel experience. From the other side, content creators use our app to feature their towns and share stories about where they live.  

Appetiser built integrations with APIs like Google Places. Linking our database simplified the UX. Rather than our users having to type in information manually, the system scrapes data from Google. Other backend integrations they added have notably strengthened the system. 

They initially developed our app for iOS. I'm happy to say that we're almost finished with the Android version at this point. They put the final touches and polish onto the app and advised us on technical issues to prepare us for launch.

What is the team composition? 

Appetiser has a full team working on our project that includes designers, project managers, and software engineers. At this point, we're fully engaged and have scaled up to probably about 10 developers for iOS and Android. 

How did you come to work with Appetiser?

We found Appetiser through word of mouth. I'd heard that the team had done great work in the past, so I reached out to them directly. We had a number of meetings and just clicked. I’m glad we gave them a shot because they've definitely delivered. 

How much have you invested with them?

At this stage, our project will exceed $200,000 by the time it's complete. 

What is the status of this engagement?

We've been working together for about a year now, since October 2017. Before then, we were engaging unofficially. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our application is currently live. It not only looks great but also performs really well. The design is incredibly engaging, and the UX is quite snappy. In our users’ words, it really pops. All of these are key metrics for our company. 

At this stage, we've had over 1,000 different users download the app and are approaching 2,000. The app has been able to withstand the traffic from several major events. We have full national coverage for every territory within Australia, which was a significant win for us.

How did Appetiser perform from a project management standpoint?

Project management has been amazing. Appetiser’s communication has been fantastic and transparent. They provide both regularly scheduled and ad-hoc updates. We use Trello and Asana as tools and hold meetings in person. They've met all our timelines and have even delivered pre-deadline. From an operational perspective, we have no complaints.

What did you find most impressive about them?

I am most impressed by Appetiser's professionalism. They take pride in all of their achievements, acknowledge each other’s' contributions. Along with an enthusiastic team atmosphere, they really add a personal touch. With resources in the Philippines as well as Melbourne, they’re an international team as well. 

Are there any areas they could improve?

From our perspective, there are not. They've shielded us from everything behind the scenes that probably causes them stress and that we don't need to know about. I have no complaints. 

Do you have any advice for potential customers?

Go in with a clear understanding of your concept and the goals you're trying to achieve. Appetiser will help you fill in the rest. 

5.0
Overall Score If we weren't fully satisfied, we probably wouldn't still be working together.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met and often even beat the deadlines.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    We're very happy internally. Our customers and stakeholders are pleased as well.
  • 5.0 NPS
    Willing to refer
    I would recommend them 100 percent.

UI/UX Design for Business Application

"I appreciated their collaborative approach."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. - Oct. 2018
Project summary: 

Appetiser designed the UX of an app prototype. They used an agile methodology to develop screen layouts and functionalities.

The Reviewer
 
1-10 Employees
 
Melbourne, Australia
Founder, Business Services Startup
 
Verified
The Review
Feedback summary: 

The designs were clean and user-friendly. Appetiser offered intelligent suggestions and set up an effective, collaborative workflow. 

BACKGROUND

Please describe your company and your position there.

We're a business services company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Appetiser?

We wanted to develop a unique, compelling design for a business application.

What were your goals for this project?

We needed a great UX, a clean design, and a compelling functionality.

SOLUTION

How did you select this vendor?

We scheduled face-to-face meetings with a shortlist of local and international development firms.

Describe the project in detail.

They developed an app design through an agile, consultative process. They designed screen layouts, then improved the concept and crafted a UX prototype.

What was the team composition?

We had a small team of designers.

RESULTS & FEEDBACK

How effective was the workflow between your team and theirs?

They established a highly effective workflow through regular calls, emails and virtual meetings.

What did you find most impressive about this company?

I appreciated their collaborative approach, along with the expertise and advice they provided.

Are there any areas for improvement?

No, I can't think of anything.

5.0
Overall Score They offered a great experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They worked well with tight deadlines and mobilized rapidly.
  • 5.0 Cost
    Value / within estimates
    They provided excellent value.
  • 5.0 Quality
    Service & deliverables
    It was a brilliant experience.
  • 5.0 NPS
    Willing to refer
    I'm confident to refer them to others.
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Australia
ID
15 615 087 940
Date of Formation
Dec 9, 2016
Last Updated
Apr 4, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
4
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
December 19, 2018