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Hire a full-time or part-time dedicated team behind award winning products such as Calm, Moda Operandi, and Freedom Guru.
We are a team of designers, behavioural data scientists and coders that work with you to co-create your products.
We use design and clean code to boost adoption, engagement and business bottom line. Our reputation is built on pillars of performance, reliability and creativity. Our clients trust us with their products. They know our team of experts will be there every step of the way.
Aesop, Australian Government, Accenture, Australia Post, Bhp Billiton, Brand42, Blume, Calm, Citi, Coca Cola, Deutsche Bank, Entrepreneurs Organisation, EY, Fashion TV, Freshworks, HDFC, JW Marriot, Lodha, Mahindra & Mahindra, Mont Blanc, Micro Save Consulting, Norwest Partners, PWC, Reliance, Red Dot Foundation, Rotary, State Bank of India, Ted, Tianu, Times of India, The Wedding Brigade, University of Melbourne, Turks and Caicos Islands Government, Wikipedia, Yes Bank Foundation
Moda Operandi is the global destination for luxury fashion, providing bespoke access, brand discovery, and unparalleled curation.
Founded in 2010 by Lauren Santo Domingo and Aslaug Magnusdottir, Moda Operandi is an online luxury fashion retailer that allows customers to pre order looks directly from designers, immediately after their runway show.
Problem 1: Moda Operandi sells fashion that hasn’t even been made yet! In an age of instant gratification, we designed to woo customers into placing orders they might get 5 months down the line. Mindful design created desire and trust - moving fast fashion slow, that’s true luxury.
Problem 2: The bulk of the market opportunity lay outside truck shows. Competition for this market is strong. The design of the web and app portal was outdated - not driven by data. The recommendation engine did not support multiple channels. The payment process was clunky.
1. We created a strongly personalised and interactive experience to ensure customers spending $20,000 in a single transaction feel joy. Our behavioural scientists and data scientists worked closely with our UX design team to ensure endorphins and dopamine release at the right points.
2. Hourly Updates
We worked to ensure flawless interaction with multiple third-party systems to ensure a smooth experience for the luxury consumer. The site is in a constant state of flux as we upload multiple new trunk shows and collections daily.
3 Salesforce integration
Our QA team carefully manages the payment collection process as payment is collected in two instalments (deposit and balance) and updates Moda Operandi’s salesforce system.
19%+ Increased revenue
Moda Operandi’s sales went up by 19% on average month on month in the 6 months following the launch of the new site.
Brand recall was always strong but a November 2020 Survey found that luxury shoppers open Moda Operandi first, ahead of competitors sites and even sites of fashion Maisons.