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Digital Agency - Australia - Making digital bright

Luminary is an independent Australian digital agency that has been creating award-winning experiences since 1999. With a portfolio that includes some of the most well-known names in the Australian government, retail and corporate sectors, Luminary’s offering includes digital strategy and transformation, UX design, development, hosting, and digital marketing. The agency specialises in the implementation of large-scale digital projects across a range of platforms including Kentico, Episerver, Sitecore and Umbraco. Luminary’s guiding mission is ‘to make digital bright, and the human experience brighter’.

  • $25,000+
  • $100 - $149 / hr
  • 50 - 249
  • Melbourne, Australia
  • Founded 1999

1 Language that we service

  • English

2 Timezones that we service

AET
Australia Eastern Time (AET)
UTC
Universal Coordinated Time (UTC)

4 Locations

  • Melbourne , Australia
  • Sydney , Australia
  • Brisbane City , Australia
  • Adelaide , Australia

Focus

Pricing Snapshot

Min. project size $25,000+
Avg. hourly rate $100 - $149 /hr
Rating for cost 4.4 /5

What Clients Have Said

Luminary's project costs vary, with one exceeding $1 million for a comprehensive website redevelopment. Clients appreciate their value for cost, citing timely delivery and effective project management. They maintain ongoing retainer agreements for continuous support, indicating a commitment to long-term partnerships.

This summary is based on verified Clutch reviews.

Most Common Project Size

$200,000 - $999,999 based on 6 reviews
< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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Luminary Review Insights

Overall Review Rating

4.7
  • Quality 4.7
  • Schedule 4.4
  • Cost 4.4
  • Willing to Refer 4.8

Top Mentions

Review Highlights

  • Strong Project Management Skills

    Luminary is praised for their agile project management, clear communication, and timely delivery. They adapt well to challenges like the COVID-19 pandemic, ensuring projects are completed efficiently.

  • Successful Adaptation to Client Needs

    Luminary is commended for their adaptability to specific client needs, demonstrating flexibility in approach and understanding of unique client requirements.

  • Cultural and Value Alignment

    Clients value Luminary's alignment with their company culture and values, which enhances the working relationship and ensures mutual understanding and respect.

  • Positive Impact on Conversion and Engagement

    Luminary's projects have led to significant improvements in conversion rates and customer engagement, demonstrating their effectiveness in enhancing digital presence.

  • Areas for Improvement in Future Proofing

    Some clients suggest that Luminary could enhance their focus on future proofing new features, indicating a potential area for improvement.

  • Comprehensive User Research and Discovery

    Luminary excels in conducting thorough user research and discovery phases, which shape the digital strategies and improve the overall client experience.

Luminary Reviews

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All Filters

Web Design & Dev for Insurance & Finance Association

  • UX/UI Design Web Development
  • $1,000,000 to $9,999,999
  • Jan. 2020 - Ongoing
4.5
Quality
5.0
Schedule
4.0
Cost
4.0
Willing to Refer
5.0

“They’re very patient, supportive, and passionate about what they do, and they do their work very well.”

Former Head of IT, ANZIIF
Lulu Zhang
  • Financial services
  • Melbourne, Australia
  • 51-200 Employees
  • Phone Interview 
  • Verified

Luminary has developed a website for a finance and insurance association in Sitecore, integrating it with their CRM system. Their scope has included user research, UX design, and front- and backend development.

Website Design for Nonprofit Organization

  • Web Design
  • $200,000 to $999,999
  • Jan. 2021 - Apr. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0

"We felt Luminary was part of our team, which was exactly what we were after."

Head of Social Enterprise & Business Dev, Interrelate
Jared Ingle
  • Nonprofit
  • Sydney, Australia
  • 201-500 Employees
  • Online Review 
  • Verified

Luminary designed a website for a nonprofit organization. Following a discovery phase, the team focused on user type development, research insights, content audit and strategy, SEO, and product roadmap. 

CMS Migration & Design for Cancer Nonprofit Organization

  • Custom Software Development Other Design UX/UI Design
  • Confidential
  • Oct. 2019 - July 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

“The Luminary team was willing to adapt to the way we wanted to work, our budget, and our timelines.”

Former Head of Digital Systems, Cancer Council Australia
Doug Hussey
  • Healthcare
  • Sydney, Australia
  • 11-50 Employees
  • Phone Interview 
  • Verified

Luminary helped a cancer-focused nonprofit move to a new CMS. Their work involved advising the client on which direction to take and providing additional frontend design and development support when needed. 

Web Development for Business School

  • Web Development
  • Confidential
  • Jan. 2019 - Ongoing
4.0
Quality
4.0
Schedule
4.0
Cost
4.0
Willing to Refer
4.0

"Their knowledge of Sitecore is impressive."

Web & Digital Manager, Business School
Anonymous
  • Education
  • Melbourne, Australia
  • 51-200 Employees
  • Online Review 
  • Verified

A business school wanted to transition their website to Sitecore. They were able to successfully complete the project with the help of Luminary and is continuing their engagement for updates and maintenance.

Web Design for Energy Tech Company

  • Web Development
  • $50,000 to $199,999
  • Jan. - May 2021
4.0
Quality
3.5
Schedule
4.0
Cost
3.0
Willing to Refer
4.0

"They check and adjust quickly based on business or technical demands and restraints."

Digital Customer Experience Developer, Schneider Electric
Sharon Demaria-Hatswell
  • Manufacturing
  • Sydney, Australia
  • 10,001+ Employees
  • Online Review 
  • Verified

Luminary was hired by an energy tech company to create a website for them. The client aimed to showcase their Clipsal and PDL electrical accessories through the platform.

Web Dev & Design for Superannuation Provider

  • Web Design Web Development
  • $200,000 to $999,999
  • Apr. 2019 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
5.0

"I found Luminary to be very adaptive to our specific needs as a client."

Marketing & Retention Manager, Superannuation Provider
Aaron MacRae
  • Financial services
  • Melbourne, Australia
  • 51-200 Employees
  • Online Review 
  • Verified

A superannuation provider hired Luminary to provide web development services. The scope of work includes research, evaluation, web design and development, content production, testing, and launching.

Website Redev for a Nonprofit

  • Web Development
  • $200,000 to $999,999
  • Sep. 2019 - Mar. 2020
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0

"Luminary has a genuine commitment to their client's success."

Director for Digital & Direct Channels, Heart Foundation
Troy Muir
  • Nonprofit
  • Melbourne, Australia
  • 201-500 Employees
  • Online Review 
  • Verified

Luminary provided website redevelopment for a nonprofit. The team handled CMS implementations, frontend and backend development, chatbot integration, and payments and SaaS integrations.

Web Design for Children's Rights Organization

  • Web Design
  • $200,000 to $999,999
  • Aug. 2016 - May 2018
5.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0

“Project management was excellent, and they did well with a complex website and lots of requirements.”

Senior Manager of Digital Engagement, Save the Children Australia
Anonymous
  • Nonprofit
  • Melbourne, Australia
  • 501-1,000 Employees
  • Phone Interview 
  • Verified

Luminary built and designed a new site for a children’s advocacy nonprofit with a Kentico CMS. The site is mobile-friendly and includes donation forms, rich imagery, and other key functionality.

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More
Verified Client Reviews
9
Overall Review Rating
4.7
Source
Clutch
Last Updated
November 21, 2024
Business Entity
Business Entity Name Luminary Digital Pty Ltd
Source Australian Securities & Investments Commission (ASIC)
Jurisdiction of Formation Australia
Date of Formation July 1, 2007
Status Active
Last Updated January 8, 2023
ID 11 126 117 619
Credit Report Results
International Credit Risk Assessment Low Risk
Source Creditsafe
Last Updated January 1, 2022
Learn More About The Clutch Verification Process

Locations (4)

50 - 75

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