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Top Telemarketing Companies in South Africa

Ratings Updated: April 1, 2026

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4 Leaders 15 Contenders

22 Companies

Country: South Africa

Outbound Services: B2C Telemarketing & telesales

List of the Top South Africa Telemarketing Services

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves South Africa

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Exceptional results
Clients consistently report exceptional results from six eleven global services, particularly highlighting their ability to provide high-quality talent and responsive support. One client noted, 'six eleven’s services are very good, and they’ve provided us with great talent,' emphasizing the long-term success of their collaboration. Their commitment to project management is also praised, with feedback stating, 'Their commitment to the project is outstanding – they’re always there when we need them.' Overall, clients express a high level of satisfaction.

BPO Services for Telecommuniactions & IT Services Company

4.5 Feb 15, 2023

six eleven’s services are very good, and they’ve provided us with great talent. We’ve been working with them for around 10 years now, and some of the resources they originally provided us with are still working for us. These resources are now excellent managers, and they know our business and processes very well.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves South Africa

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

Focus Areas

100% Customer Surveys & Market Research Calls

SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

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Reviews mention Creative
Clients have expressed high satisfaction with SalesRoads' creative approach to lead generation and qualification. One client highlighted their ability to develop targeted lead lists from multiple sources, demonstrating a commitment to understanding client needs. Another noted their flexibility and responsiveness, praising the collaborative efforts to enhance program effectiveness. Overall, the sentiment reflects a strong appreciation for their innovative strategies and dedication to achieving client goals.

Sales Outsourcing for SaaS Provider

5.0 Oct 17, 2023

They really care about driving results. Your goals are their goals, and they will work to drive those results through a creative approach but also by finding amazing talent to prospect for your organization. They work hard to develop very targeted lead lists drawing from multiple sources to make sure that they are prospecting into the right people at the right organizations at the right time.
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Lead Generation for Small Business Loans Company

5.0 Jul 19, 2019

They were responsive to feedback from us, our market, and the leads they were calling. They were very collaborative, constructive, and creative in helping to design ways to make the program more effective.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of SalesRoads highlight a positive client experience, particularly in their effectiveness in building sales pipelines. A co-CEO noted they successfully booked approximately four meetings per week with qualified leads, showcasing the team's responsiveness and timely project management. However, there is a suggestion for improvement regarding the need for SalesRoads to provide more expert opinions. Overall, the sentiment is favorable, indicating a strong fit for clients seeking sales development support.
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28 of 38 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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Afrishore BPO

5.0 3 reviews

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Premier Verified

$5,000+

< $25 / hr

250 - 999

Sandton, South Africa

Services provided

50% Call Center Services

35% Customer Service Outsourcing

10% Accounting +1

5% Marketing Strategy

Focus Areas

30% B2C Telemarketing & telesales

40% Collections Recovery Services

20% Customer Surveys & Market Research Calls +1

10% Third party verification

Afrishore BPO is a company specializing in lead generation, customer service support, and back-office functions. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their professionalism, on-time delivery, and alignment with client values. Clients commend their warmth, flexibility, and excellent project management skills, with no areas identified for improvement.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, Afrishore BPO has received positive client feedback highlighting their professionalism, strong communication, and results-oriented approach. Clients noted significant improvements in lead contact rates and customer retention, with one praising their exceptional service and cultural alignment. The team consistently met project deadlines and adapted to evolving requirements, with no reported areas for improvement. Overall, the sentiment is highly favorable, indicating a strong fit for various business needs.
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Industry Experience

Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketing

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.
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South Africa (1) United States (1) England (1)

This provider is fluent in 6 languages:

English

French

Portuguese

German

Italian

Dutch

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Ec3

4.8 5 reviews

$10,000+

< $25 / hr

50 - 249

Durban, South Africa

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +2

5% Direct Marketing

5% Social Media Marketing

Focus Areas

90% B2C Telemarketing & telesales

10% Customer Surveys & Market Research Calls

Ec3 is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound, and Outbound Call Center operations. Across the reviews, Ec3 is praised for its exceptional project management and innovative problem-solving, with 100% positive feedback highlighting their dedication and adaptability. Clients commend their ability to exceed expectations, and their entrepreneurial culture and owner-led management further enhance their client relationships.

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Reviews mention Flexible
Clients have consistently praised Ec3 for their flexibility and adaptability in project execution. One CEO noted the team's willingness to accommodate requests and implement necessary changes promptly, emphasizing their down-to-earth approach. Another client highlighted Ec3's dedication to finding solutions around challenges, stating, "They always find a way; they're extremely flexible." Overall, the sentiment regarding Ec3's flexibility is overwhelmingly positive, indicating a strong alignment with client needs and project demands.

Digital Marketing & Call Center Services for Energy Company

5.0 Sep 8, 2023

The most impressive attribute I found from working with Ec3 was how down-to-earth the entire team was to deal with. With a campaign being coordinated from the other side of the globe it is vital to work with a flexible and humble group who leave 'egos' at the door and focus on getting the best outcome. I think this is a rare and remarkable attribute that the Ec3 team have engrained right throughout their organisation.
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Call Center Services for Asset Management Company

4.0 Jun 10, 2021

It’s a little bit blunt, but give them a try. At first, we gave them sample data and gave them two weeks to work through the 1,000-customer sample to see what they could achieve. Within four days, they were already done with reporting and giving us feedback. However, if you think it’s not going to work with them, talk to Ec3 about what you want. They always find a way; they're extremely flexible.
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Industry Experience

Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.
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Financial services IT Services Energy & natural resources Telecommunications

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.
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South Africa (3) Andorra (1) Australia (1)

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The Agentsy BPO

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cape Town, South Africa

Services provided

20% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing +1

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

50% B2C Telemarketing & telesales

30% Collections Recovery Services

10% Customer Surveys & Market Research Calls +1

10% Third party verification

The Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.

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Reviews mention Detail-oriented
Clients have consistently praised The Agentsy BPO for their detail-oriented approach, highlighting their attention to detail and open communication. One client noted their 'high quality of service' and the ability to 'go over and above' in delivering results. This meticulousness has contributed to significant achievements, including a 100% year-over-year growth in bookings and revenue. Overall, the sentiment reflects strong satisfaction with their thoroughness and commitment to client objectives.

BPO for Online Travel Agency

5.0 May 1, 2023

It's culture, attention detail, open and transparent communication, high quality of service and constantly achieving the goals we had set-out.
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2 of 2 B2C Telemarketing & telesales reviews are 5 stars

$10,000 – $49,000 avg. project cost

B2C Telemarketing & telesales Experience

The Agentsy BPO demonstrates notable expertise in B2C Telemarketing and Telesales, with 100% of reviewers reporting positive outcomes, including a 300% increase in membership for one client and 100% YOY revenue growth for another. Clients commend their high service quality, effective communication, and ability to align with business goals, indicating a strong cultural fit. No negative feedback was documented, highlighting their consistent performance and customer satisfaction.
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Industry Experience

The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.
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Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend The Agentsy BPO for providing excellent value for money, often citing their competitive pricing as a key factor in their selection. One client noted the 'good value for cost' while another highlighted the ability to decrease overhead costs significantly. Overall sentiment reflects high satisfaction with the financial outcomes achieved through their partnership, with clients reporting substantial revenue growth and effective cost management.
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ARC Business Process Outsourcing

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Stellenbosch, South Africa

Services provided

20% Call Center Services

40% Sales Outsourcing

30% Customer Service Outsourcing +1

10% Back Office Outsourcing

Focus Areas

30% B2C Telemarketing & telesales

45% Customer Surveys & Market Research Calls

25% Collections Recovery Services

ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.

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Industry Experience

ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
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DSG

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Johannesburg, South Africa

Services provided

10% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +2

20% E-Commerce Development

10% Web Design

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
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More responsive than most other service providers

DSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Amalfi Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Durban, South Africa

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Midsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.
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Telecommunications Academy TA ABC telecommunications

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bluff, South Africa

Services provided

80% Call Center Services

20% Corporate Training & Coaching

Focus Areas

50% B2C Telemarketing & telesales

50% Collections Recovery Services

Telecommunications Academy TA ABC telecommunications is a Bluff, South Africa-based call center company. They provide Call Center Services and Corporate Training & Coaching.
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SkyHigh Global Contact center

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Durban, South Africa

Services provided

100% Call Center Services

Focus Areas

30% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Third party verification +1

20% Customer Surveys & Market Research Calls

Call center company SkyHigh Global Contact center is in Durban, South Africa. Founded in 2020, the team specializes in Call Center Services.
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iContact BPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Randburg, South Africa

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

IContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.
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In Africa Connect

Not yet reviewed

$10,000+

$200 - $300 / hr

10 - 49

Cape Town, South Africa

Services provided

20% Call Center Services

33% Customer Service Outsourcing

15% Direct Marketing +3

15% Market Research

13% Back Office Outsourcing

4% Business Consulting

Focus Areas

43% B2C Telemarketing & telesales

57% Customer Surveys & Market Research Calls

Founded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center
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Centrevo

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Mount Edgecombe, South Africa

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Centrevo is a call center. They were launched in 2011 and focus on Call Center Services and Back Office Outsourcing.
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VirtuCall

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pretoria, South Africa

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Small call center company and Customer Service Outsourcing company VirtuCall, is based in Pretoria, South Africa. The team specializes in Call Center Services and Customer Service Outsourcing.
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The Weaver Group

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Cape Town, South Africa

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Customer Service Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

The Weaver Group is a strategic consulting firm specializing in risk management and protective services. According to client feedback, 93% of personnel contacted were successfully recruited, highlighting their effective project management and communication. Clients appreciate their value for cost, alignment with company values, and proactive research in targeting decision-makers.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients commend The Weaver Group for their effective recruitment strategies, achieving a 93% success rate in personnel deployment. They appreciate the company's alignment with their values and budget considerations. Daily feedback and structured communication were highlighted as strengths, ensuring transparency and progress tracking. However, one client suggested improving the provision of objection-handling scripts. Overall, the sentiment is positive, reflecting satisfaction with project management and outcomes.
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Industry Experience

The Weaver Group has demonstrated expertise primarily in the Business Services sector, particularly in corporate intelligence and strategic risk management. Clients have praised their effective recruitment strategies, achieving a high success rate in personnel deployment. Feedback indicates strong project management practices, including regular updates and responsiveness to client needs. Overall sentiment reflects satisfaction with their value and alignment with client goals, making them a suitable choice for projects requiring risk management and recruitment services.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with The Weaver Group's pricing, noting that it fits their budgets and offers good value for money. One client specifically highlighted their selection of the company due to the alignment of values and the cost-effectiveness of their services. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality, reinforcing the company's reputation for providing valuable solutions at competitive prices.
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Quantanite

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Sandton, South Africa

Services provided

20% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +2

20% Sales Outsourcing

10% Transcription

Focus Areas

100% B2C Telemarketing & telesales

Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.

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Reviews mention Great team
Quantanite has received positive feedback for their exceptional team, described as an extension of the client’s full-time staff. A co-founder noted the company’s analysts have been retained for four years, highlighting their commitment and effectiveness. Clients praised the strong candidate pool and dedication to tasks, indicating a high level of satisfaction with the team's performance and collaboration.

BPO Support Services for Recruitment Platform

4.5 Feb 10, 2021

Their analysts are like an extension of our full-time team. Large number of strong candidates, who are very committed to any task put in front of them.
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Industry Experience

Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & Beverages

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
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Sandton, South Africa

1 Wedgewood Link Road
Sandton, South Africa 2191
201 - 250

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3iSolutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cape Town, South Africa

Services provided

40% Call Center Services

30% Back Office Outsourcing

15% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.
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Khaltsha Call Centre

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cape Town, South Africa

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Khaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.
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Boomerang Marketing Solutions

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Cape Town, South Africa

Services provided

75% Call Center Services

15% Sales Outsourcing

10% Customer Service Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Launched in 2005, Boomerang Marketing Solutions is an answering service company. Their team specializes in Call Center Services and Sales Outsourcing.
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Mutual Financial Analysts (MFA)

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Gqeberha, South Africa

Services provided

50% Call Center Services

25% Sales Outsourcing

25% Translation

Focus Areas

50% B2C Telemarketing & telesales

50% Collections Recovery Services

Mutual Financial Analysts (MFA), a small call center service, is located in Gqeberha, South Africa. The team offers Call Center Services and Translation.
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Lamqora

Not yet reviewed

$10,000+

< $25 / hr

Freelancer

Cape Town, South Africa

Services provided

10% Call Center Services

25% Recruiting

25% Staffing +4

15% Recruitment Process Outsourcing

10% HR Outsourcing

10% Sales Outsourcing

5% HR Consulting

Focus Areas

40% B2C Telemarketing & telesales

35% Customer Surveys & Market Research Calls

15% Collections Recovery Services +1

10% Third party verification

Lamqora, a Staffing company, was established in 2025. The firm provides Staffing and Recruiting.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Cape Town, South Africa

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Focus Areas

80% B2C Telemarketing & telesales

10% Collections Recovery Services

10% Customer Surveys & Market Research Calls

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Cape Town, South Africa

18 Main Road, Corner Proteao & Main Road, Claremont, Cape Town
Cape Town, South Africa 7708
More than 5k

+27 21 003 1851

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Sourcefit

4.8 12 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Cape Town, South Africa

Services provided

10% Call Center Services

10% Accounting

10% Back Office Outsourcing +7

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Sourcefit is a company specializing in Contact Center Services, including both inbound and outbound call handling, customer support, and telephonic support. Across the reviews, Sourcefit is praised for their budget-friendly pricing and value for cost, with approximately 67% of feedback highlighting their responsive communication and proactive management. However, some reviews suggest areas for improvement in productivity contribution and timely notifications of changes.

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2 of 4 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Sourcefit reflect a generally positive sentiment, highlighting their effective project management and responsiveness. Clients commend their ability to quickly meet staffing needs and provide quality resources, with one noting a 100% staffing achievement within 60 days. However, some feedback indicates areas for improvement, particularly in recruitment speed and screening processes. Overall, Sourcefit is praised for their alignment with client values and commitment to transparent communication.
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Industry Experience

Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions.
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Medical Logistics & Supply Chain Software Information technology Construction Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight Sourcefit's competitive pricing and high value for money. Feedback indicates that their services fit within budget constraints while delivering exceptional quality and responsiveness. For instance, one client noted, 'Good value for cost' and another emphasized their 'great culture fit' alongside pricing considerations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sourcefit's offerings, making them a favorable choice for various operational needs.
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United States (3) Singapore (2) Australia (1) Malta (1) Guernsey (1) England (1)

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Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Sandton, South Africa

Services provided

10% Call Center Services

45% Back Office Outsourcing

25% Transcription +2

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Sandton, South Africa

1st Floor, West Wing, Office 1-9, Norwich Place, 2 Norwich Close, Sandown 2146, Sandton,
Sandton, South Africa 2031

27.10.591.2272

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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Ec3

2 Afrishore BPO

3 The Agentsy BPO

4 ARC Business Process Outsourcing

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 4 South Africa Telemarketing Services

Ec3

$10,000+

< $25 / hr

50 - 249

Durban, South Africa

Ability to deliver

28.2/40.0

16/20 Reviews

7.1/10 Clients & Experience

5.1/10 Market Presence

Service focus

45% Call Center Services

90% B2C Telemarketing & telesales

55% Other

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Afrishore BPO

$5,000+

< $25 / hr

250 - 999

Sandton, South Africa

Ability to deliver

23.4/40.0

17.6/20 Reviews

0/10 Clients & Experience

5.8/10 Market Presence

Service focus

50% Call Center Services

30% B2C Telemarketing & telesales

50% Other

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The Agentsy BPO

$1,000+

< $25 / hr

50 - 249

Cape Town, South Africa

Ability to deliver

25/40.0

16.4/20 Reviews

3.6/10 Clients & Experience

5/10 Market Presence

Service focus

20% Call Center Services

50% B2C Telemarketing & telesales

80% Other

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ARC Business Process Outsourcing

Undisclosed

< $25 / hr

50 - 249

Stellenbosch, South Africa

Ability to deliver

23/40.0

16.4/20 Reviews

2.1/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% Call Center Services

30% B2C Telemarketing & telesales

80% Other

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DSG

$1,000+

< $25 / hr

250 - 999

Johannesburg, South Africa

Ability to deliver

15.5/40.0

0/20 Reviews

8.9/10 Clients & Experience

6.6/10 Market Presence

Service focus

10% Call Center Services

25% B2C Telemarketing & telesales

90% Other

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Amalfi Outsourcing

Undisclosed

Undisclosed

50 - 249

Durban, South Africa

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

25% Call Center Services

100% B2C Telemarketing & telesales

75% Other

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Telecommunications Academy TA ABC telecommunications

$1,000+

< $25 / hr

10 - 49

Bluff, South Africa

Ability to deliver

4.7/40.0

0/20 Reviews

0.7/10 Clients & Experience

4/10 Market Presence

Service focus

80% Call Center Services

50% B2C Telemarketing & telesales

20% Other

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SkyHigh Global Contact center

$1,000+

< $25 / hr

250 - 999

Durban, South Africa

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

100% Call Center Services

30% B2C Telemarketing & telesales

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iContact BPO

Undisclosed

Undisclosed

1,000 - 9,999

Randburg, South Africa

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Call Center Services

50% B2C Telemarketing & telesales

75% Other

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In Africa Connect

$10,000+

$200 - $300 / hr

10 - 49

Cape Town, South Africa

Ability to deliver

5.8/40.0

0/20 Reviews

0.6/10 Clients & Experience

5.2/10 Market Presence

Service focus

20% Call Center Services

43% B2C Telemarketing & telesales

80% Other

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Centrevo

Undisclosed

Undisclosed

250 - 999

Mount Edgecombe, South Africa

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Call Center Services

50% B2C Telemarketing & telesales

75% Other

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VirtuCall

Undisclosed

Undisclosed

2 - 9

Pretoria, South Africa

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

100% B2C Telemarketing & telesales

50% Other

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The Weaver Group

$1,000+

< $25 / hr

10 - 49

Cape Town, South Africa

Ability to deliver

21/40.0

17/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

10% Call Center Services

100% B2C Telemarketing & telesales

90% Other

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Quantanite

$1,000+

< $25 / hr

1,000 - 9,999

Sandton, South Africa

Ability to deliver

30.3/40.0

15.6/20 Reviews

7.6/10 Clients & Experience

7.1/10 Market Presence

Service focus

20% Call Center Services

100% B2C Telemarketing & telesales

80% Other

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3iSolutions

Undisclosed

Undisclosed

2 - 9

Cape Town, South Africa

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

50% B2C Telemarketing & telesales

60% Other

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Khaltsha Call Centre

Undisclosed

Undisclosed

2 - 9

Cape Town, South Africa

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Call Center Services

50% B2C Telemarketing & telesales

75% Other

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Boomerang Marketing Solutions

Undisclosed

< $25 / hr

50 - 249

Cape Town, South Africa

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

75% Call Center Services

100% B2C Telemarketing & telesales

25% Other

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Mutual Financial Analysts (MFA)

Undisclosed

Undisclosed

2 - 9

Gqeberha, South Africa

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% B2C Telemarketing & telesales

50% Other

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Lamqora

$10,000+

< $25 / hr

Freelancer

Cape Town, South Africa

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

10% Call Center Services

40% B2C Telemarketing & telesales

90% Other

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Why Trust Clutch

List of the Top 4 South Africa Telemarketing Services

Latest Telemarketing Articles

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Guide to Call Center Outsourcing

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