Top Help Desk Services in the United States
2,481 Companies
List of the Top United States Outsourced Help Desk Services
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UndisclosedUndisclosed10 - 49High Point, NC
Services provided
50% IT Managed Services25% Cybersecurity15% IT Staff Augmentation +110% IT Strategy ConsultingFocus Areas
35% Help desk25% Security15% Disaster Recovery +215% Network10% HardwareIntegrated Technologies, Inc. Is an IT managed services company. Their small team is headquartered in High Point, North Carolina. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Dallas, TX
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
35% Help desk35% Disaster Recovery30% Managed Hosting ServicesCybersecurity and IT managed services company Black Belt Secure was launched in 2021. Located in Dallas, Texas, the team focuses on Cybersecurity and IT managed services.
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Undisclosed$100 - $149 / hr10 - 49Coral Gables, FL
Services provided
60% IT Managed Services25% Cybersecurity10% Cloud Consulting & SI +15% IT Staff AugmentationFocus Areas
35% Help desk20% Network10% Disaster Recovery +510% Hardware10% Security5% Cloud Server Migration5% Telecom5% Vendor Procurement & SelectionSymmetry IT is an IT managed services company launched in 2004. The agency offers IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
50% IT Managed Services25% Cloud Consulting & SI25% CybersecurityFocus Areas
10% Help desk25% Other IT managed services15% Managed Hosting Services +415% Network15% Security10% Disaster Recovery10% HardwareNET Xperts LLC is an IT managed services company founded in 2002. The small team specializes in IT managed services and cloud consulting & SI.
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$1,000+$100 - $149 / hr2 - 9Calabasas, CA
Services provided
60% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +210% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
45% Help desk10% Hardware10% Managed Hosting Services +510% Network10% Security5% Disaster Recovery5% Managed Software Application & Solutions5% TelecomLast Line Solutions, Inc is an IT managed services company located in Calabasas, California. They specialize in IT managed services and cloud consulting & SI and were launched in 2001.
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$1,000+$150 - $199 / hr10 - 49San Francisco, CA
Services provided
50% IT Managed Services30% IT Strategy Consulting10% Cybersecurity +25% IT Staff Augmentation5% Other IT Consulting and SIFocus Areas
25% Help desk30% Other IT managed services15% Disaster Recovery +215% Network15% SecurityMann Consulting is a San Francisco, California-based IT managed services company. The team specializes in IT managed services and IT strategy consulting.
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Undisclosed$25 - $49 / hr10 - 49Plano, TX
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
20% Help desk20% Hardware20% Managed Hosting Services +220% Network20% SecurityEstablished in 2023, PrecisionX Technology is a Cybersecurity and IT managed services company. The agency provides Cybersecurity and IT managed services, and is small.
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$5,000+$150 - $199 / hr10 - 49Round Rock, TX
Services provided
49% IT Managed Services20% Cybersecurity8% Custom Software Development +115% IT Staff Augmentation3% Mobile App Development2% API Development2% Application Management & Support2% Application Testing2% Cloud Consulting & SI2% IT Strategy Consulting2% Other IT Consulting and SI1% CRM Consulting and SI1% Enterprise App Modernization1% Unified Communications Consulting & SIFocus Areas
30% Help desk15% Disaster Recovery10% Managed Hosting Services +610% Managed Software Application & Solutions10% Network10% Security5% Cloud Server Migration5% Governance & Compliance Assessments5% HardwareLoyal IT, Inc. Is an IT managed services company headquartered in Round Rock, Texas. They focus on IT managed services and Cybersecurity.
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$1,000+$150 - $199 / hr2 - 9San Antonio, TX
Services provided
60% IT Managed Services10% IT Strategy Consulting10% Mobile App Development +49% Custom Software Development5% Other IT Consulting and SI3% Web Design3% Web DevelopmentFocus Areas
42% Help desk10% Disaster Recovery10% Network +910% Security5% Managed Hosting Services5% Managed Software Application & Solutions5% Other IT managed services5% Software Evaluation2% Hardware2% IT Budgeting2% Telecom2% Vendor Procurement & SelectionInformation Technology Strategic Communications LLC is a San Antonio, Texas-based IT managed services company. Established in 1999, the team provides IT managed services and IT strategy consulting.
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$1,000+$100 - $149 / hr2 - 9Miami, FL
Services provided
60% IT Managed Services30% Cloud Consulting & SI10% CybersecurityFocus Areas
40% Help desk20% Managed Hosting Services10% Disaster Recovery +310% Network10% Security10% TelecomFUNCSHUN is a Miami, Florida-based IT managed services company. Launched in 2010, the team provides IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Schaumburg, IL
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
20% Help desk20% Disaster Recovery20% Hardware +220% Managed Hosting Services20% Network7 Layer Solutions Inc, a Cybersecurity and IT managed services company, focus on Cybersecurity and IT managed services. They were founded in 2010.
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$1,000+$150 - $199 / hr50 - 249New Brighton, MN
Services provided
100% IT Managed ServicesFocus Areas
12% Help desk14% Disaster Recovery14% Managed Software Application & Solutions +512% Hardware12% Managed Hosting Services12% Network12% Other IT managed services12% SecurityMytech Partners is an IT managed services company. They are headquartered in New Brighton, Minnesota and Lakewood, Colorado. Their team offers IT managed services.
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UndisclosedUndisclosed10 - 49Cranberry Township, PA
Services provided
100% IT Managed ServicesFocus Areas
20% Help desk20% IT Budgeting20% Network +320% Security10% Disaster Recovery10% HardwareNext7 IT is an IT managed services company. They are based in Cranberry Township, Pennsylvania, and their services include IT managed services.
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$5,000+$150 - $199 / hr10 - 49Phoenix, AZ
Services provided
45% IT Managed Services25% Cybersecurity20% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
30% Help desk30% Security20% Network +210% Disaster Recovery10% Managed Software Application & SolutionsItSynergy is an IT managed services company. They were launched in 1997 and focus on IT managed services and Cybersecurity.
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$10,000+$100 - $149 / hr10 - 49Pittsburgh, PA
Services provided
50% IT Managed Services40% Cybersecurity10% Cloud Consulting & SIFocus Areas
25% Help desk20% Network20% Security +510% Disaster Recovery10% Hardware5% IT Budgeting5% Telecom5% Vendor Procurement & SelectionCeeva is an IT managed services company. Located in Pittsburgh, Pennsylvania, the firm provides IT managed services and Cybersecurity.
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Undisclosed$100 - $149 / hr50 - 249Bloomfield Hills, MI
Services provided
80% IT Managed Services20% CybersecurityFocus Areas
15% Help desk10% Disaster Recovery10% Managed Hosting Services +1010% Network10% Security10% Telecom5% Cloud Server Migration5% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Other IT managed services5% Software Evaluation5% Vendor Procurement & SelectionCTS Companies, a midsize IT managed services company, is located in Bloomfield Hills, Michigan and Chennai , India. Their services include IT managed services and Cybersecurity.
Read more$109 For companies that only need help desk support $125 For small businesses that need better IT services $175 CTS handles all IT, or supports your existing teamView PackagesManaged IT Services
CTS Companies’ Managed IT service delivers proactive monitoring, cybersecurity, backup, cloud, and help desk support for small and midsize businesses. With flexible plans tailored to company size, CTS ensures reliable technology, reduced downtime, and expert guidance, letting Michigan SMBs focus on growth.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49Pasadena, CA
Services provided
40% IT Managed Services60% CybersecurityFocus Areas
40% Help desk30% Network20% Governance & Compliance Assessments +110% Disaster RecoveryNetready is a Cybersecurity company. The team offers Cybersecurity and IT managed services, and the company is based in Pasadena, California.
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$1,000+$100 - $149 / hr10 - 49Wilmington, NC
Services provided
60% IT Managed Services30% Cybersecurity10% IT Staff AugmentationFocus Areas
30% Help desk20% Security10% Disaster Recovery +410% Governance & Compliance Assessments10% Hardware10% IT Budgeting10% NetworkCW IT Support, an IT managed services company, is located in Wilmington, North Carolina and Jacksonville, North Carolina. The team focuses on IT managed services and Cybersecurity.
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$5,000+$150 - $199 / hr10 - 49Columbia, MD
Services provided
40% IT Managed Services40% Cybersecurity20% Compliance ConsultingFocus Areas
40% Help desk25% Governance & Compliance Assessments15% Hardware +210% Network10% SecurityCISPOINT, a small IT managed services company, is located in Columbia, Maryland. The team provides IT managed services and Cybersecurity.
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$5,000+$50 - $99 / hr250 - 999McKinney, TX
Services provided
25% IT Managed Services40% Custom Software Development25% Mobile App Development +110% Web DevelopmentFocus Areas
95% Help desk5% Managed Software Application & SolutionsSee all 41 projectsScienceSoft is an IT Managed Services company specializing in IT Support Services and Outsourced IT Management. They have been praised for their strong performance and dedication to improvement, despite some challenges in resource replacement. Approximately 60% of their collaboration focuses on IT Service Management, with a commitment to delivering quality and quick responses to issues.
Reviews mention Honest
Clients consistently commend ScienceSoft for their honesty and transparency throughout project engagements. One client noted, "ScienceSoft’s honesty and trust are impressive," highlighting a sense of partnership and shared goals. Another emphasized, "We always had an honest and trustworthy relationship," appreciating the candid feedback that facilitated smoother project execution. Overall, the sentiment surrounding honesty is overwhelmingly positive, reflecting a commitment to integrity and effective communication.-
Back-end Mobile App Dev for Technology Distributor
5.0 Dec 14, 2017We always had an honest and trustworthy relationship: I trusted their guidance and their actions as far as the quality of their code. They never gave me any reason for distrust. Their engineers always gave us honest and frank feedback, which made the technology projects go much smoother.
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Web App & Mobile App Dev & Design for Shopping & Delivery Co
5.0 Dec 29, 2025ScienceSoft’s project management is perfect. The team is trustworthy, communicates well, and is always on time. If they’re not on time, they let us know in advance. ScienceSoft manages all our expectations. We communicate via virtual meetings, emails, and messaging apps. ScienceSoft’s honesty and trust are impressive. We don’t feel like we’re being taken advantage of, and that’s a peace of mind money can’t buy. The team truly makes us feel like we’re all part of a team together from the start.
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2 of 2 reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of ScienceSoft highlight a strong sentiment of satisfaction from clients, particularly regarding their responsiveness and project management. One client noted high customer service ratings and quick SLAs, emphasizing the company's attention to detail. Another client praised ScienceSoft's integrity and teamwork, stating they felt genuinely supported. However, some clients suggested improvements in pricing and ensuring comprehensive understanding of project requirements, indicating areas for potential growth.Was this helpful?
1 of 1 IT Managed Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
ServiceNow Implementation for Consulting Company
5.0 — ScienceSoft provides staff augmentation for consulting, client request analysis, and ServiceNow implementations for ITSM, HR, and finance. Developers customize the tool as requested for expanded Read moreWas this helpful?
Industry Experience
ScienceSoft has demonstrated expertise across various sectors, including eCommerce, Insurance, Telecommunications, Education, and Financial Services. Clients noted their strengths in software development, project management, and customer support, indicating a strong ability to deliver tailored solutions. Overall sentiment is positive, with particular commendations for efficiency, communication, and responsiveness, making them a solid choice for businesses seeking reliable partners in these industries.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Information technology Insurance Telecommunications Education Software IT Services Financial services Government Consumer Products Healthcare Retail Consulting Hospitality & leisure Advertising & marketing Media eCommerce Other industriesWas this helpful?
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$1,000+$100 - $149 / hr10 - 49Phoenix, AZ
Services provided
60% IT Managed Services10% CRM Consulting and SI10% Computer Engineering +210% Cybersecurity10% IT Strategy ConsultingFocus Areas
15% Help desk15% Disaster Recovery15% Network +710% Cloud Server Migration10% IT Budgeting10% Security10% Vendor Procurement & Selection5% Hardware5% Managed Hosting Services5% Other IT managed servicesEstablished in 2018, ParksideTech is an IT managed services company. The team offers IT managed services and IT strategy consulting and is headquartered in Phoenix, Arizona.
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$5,000+$150 - $199 / hr10 - 49Stow, OH
Services provided
100% IT Managed ServicesFocus Areas
10% Help desk10% Cloud Server Migration10% Data Erasure Services +710% Disaster Recovery10% Hardware10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security10% TelecomSimplex-IT is an IT managed services company based in Stow, Ohio. Their services include IT managed services.
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$1,000+$50 - $99 / hr50 - 249Seattle, WA
Services provided
40% IT Managed Services25% Staffing10% Cybersecurity +510% Web Design5% Cloud Consulting & SI4% Search Engine Optimization3% Content Marketing3% Email MarketingFocus Areas
20% Help desk20% Disaster Recovery20% Managed Hosting Services +220% Network20% SecurityIT managed services company Synergy IT Solutions Group specializes in IT managed services and Staffing. They are in Mississauga, Canada and Toronto, Canada.
Read moreSee All Locations (3)Seattle, WA
1455 NW Leary Way, Suite 400
Seattle, WA 9810741 - 49
(866) 966-8311
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$5,000+$100 - $149 / hr10 - 49Richardson, TX
Services provided
80% IT Managed Services15% Cybersecurity5% Call Center ServicesFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +810% Hardware10% Managed Software Application & Solutions10% Network10% Security10% Software Evaluation10% Vendor Procurement & Selection5% Governance & Compliance Assessments5% Other IT managed servicesTekConcierge is an IT managed services company. The Richardson, Texas-based agency was launched in 2009. Their team provides IT managed services and Cybersecurity.
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$1,000+$100 - $149 / hr2 - 9Sanford, FL
Services provided
60% IT Managed Services20% Cybersecurity10% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
40% Help desk10% Disaster Recovery10% Hardware +410% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% SecurityIT managed services company LAN Masters INC. Was launched in 2003. Headquartered in Sanford, Florida, the team focuses on IT managed services and Cybersecurity.
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$1,000+$100 - $149 / hr2 - 9Tigard, OR
Services provided
60% IT Managed Services15% Call Center Services15% Cybersecurity +110% Other IT Consulting and SIFocus Areas
40% Help desk10% Disaster Recovery10% Managed Hosting Services +510% Network10% Security10% Telecom5% Hardware5% Managed Software Application & SolutionsEstablished in 2011, Portland Computerworks is a small IT managed services company. Their services include IT managed services and Call Center Services.
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$1,000+$100 - $149 / hr2 - 9Newport Beach, CA
Services provided
70% IT Managed Services20% IT Strategy Consulting10% Search Engine OptimizationFocus Areas
40% Help desk30% Network20% Security +110% Managed Software Application & SolutionsTechifornia IT Services is an IT managed services company. In Newport Beach, California, the team specializes in IT managed services and IT strategy consulting.
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$1,000+$100 - $149 / hr2 - 9Cary, NC
Services provided
50% IT Managed Services25% Cybersecurity25% IT Strategy ConsultingFocus Areas
10% Help desk20% Disaster Recovery20% Security +510% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% TelecomIn Cary, North Carolina, Computerbilities Inc. Is a small IT managed services company. The team provides IT managed services and Cybersecurity.
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Undisclosed$100 - $149 / hr2 - 9West Hempstead, NY
Services provided
75% IT Managed Services25% CybersecurityFocus Areas
40% Help desk20% Network15% Security +215% Telecom10% Disaster RecoveryLaunched in 2006, HavenZone is an IT managed services company. The firm offers IT managed services and Cybersecurity, and is small.
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Undisclosed$150 - $199 / hr10 - 49Taunton, MA
Services provided
40% IT Managed Services25% Cybersecurity10% IT Staff Augmentation +410% IT Strategy Consulting5% Cloud Consulting & SI5% Other Application Development5% Other IT Consulting and SIFocus Areas
30% Help desk10% Managed Software Application & Solutions10% Network +910% Security5% Disaster Recovery5% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Managed Hosting Services5% Other IT managed services5% Telecom5% Website MaintenanceBraver Technology Solutions is an IT managed services company. The Taunton, Massachusetts-based agency was launched in 1989. Their team specializes in IT managed services and Cybersecurity.
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$1,000+$150 - $199 / hr10 - 49Oklahoma City, OK
Services provided
30% IT Managed Services25% Unified Communications Consulting & SI20% Cloud Consulting & SI +215% IT Strategy Consulting10% CybersecurityFocus Areas
10% Help desk10% Disaster Recovery10% Hardware +1210% Managed Software Application & Solutions10% Security5% Cloud Server Migration5% Governance & Compliance Assessments5% IT Budgeting5% Managed Hosting Services5% Network5% Other IT managed services5% Software Evaluation5% Software Expert Witness5% Telecom5% Vendor Procurement & SelectionDiverse CTI is an IT managed services company. The Oklahoma City, Oklahoma-based team specializes in IT managed services and unified communications consulting & SI.
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$1,000+$150 - $199 / hr2 - 9Denver, CO
Services provided
80% IT Managed Services10% Cybersecurity5% Cloud Consulting & SI +15% IT Strategy ConsultingFocus Areas
20% Help desk20% Disaster Recovery20% Hardware +410% Managed Hosting Services10% Network10% Security10% TelecomNetirio is an IT managed services company in Denver, Colorado and Colorado Springs, Colorado. They offer IT managed services and Cybersecurity.
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$1,000+$100 - $149 / hr10 - 49Houston, TX
Services provided
50% IT Managed Services20% Cloud Consulting & SI20% IT Strategy Consulting +110% CybersecurityFocus Areas
25% Help desk25% Managed Hosting Services25% Network +125% SecurityCITOC is an IT managed services company. The Houston, Texas-based team specializes in IT managed services and cloud consulting & SI.
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$1,000+$100 - $149 / hr10 - 49Sugar Land, TX
Services provided
30% IT Managed Services20% Cloud Consulting & SI15% Other IT Consulting and SI +315% Web Development10% E-Commerce Development10% IT Strategy ConsultingFocus Areas
45% Help desk15% Security10% IT Budgeting +410% Network10% Other IT managed services5% Disaster Recovery5% Managed Hosting ServicesSystem360 is an IT managed services company. They are located in Sugar Land, Texas, and their services include IT managed services and cloud consulting & SI.
Read moreMore responsive than most other service providers
Get in TouchSystem360 is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Houston, TX
Services provided
50% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +310% IT Staff Augmentation10% IT Strategy Consulting10% Other IT Consulting and SIFocus Areas
25% Help desk15% Managed Hosting Services15% Network +415% Security10% Disaster Recovery10% Hardware10% Managed Software Application & SolutionsIT managed services company IAG Business Technology is headquartered in Houston, Texas. They offer IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Valparaiso, IN
Services provided
60% IT Managed Services20% Cybersecurity10% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
25% Help desk25% Disaster Recovery25% Managed Hosting Services +125% Other IT managed servicesBased in Valparaiso, Indiana, Schilling IT is a small IT managed services company. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Seattle, WA
Services provided
50% IT Managed Services30% Cybersecurity20% IT Strategy ConsultingFocus Areas
25% Help desk50% Disaster Recovery25% HardwareDynamic Computing is an IT managed services company. Launched in 2000, the team focuses on IT managed services and Cybersecurity. The firm is in Seattle, Washington.
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$1,000+$150 - $199 / hr2 - 9Lexington, KY
Services provided
60% IT Managed Services30% Cybersecurity10% Compliance ConsultingFocus Areas
20% Help desk20% Disaster Recovery20% Hardware +220% Managed Hosting Services20% Managed Software Application & SolutionsISAFE Complete Managed Services - Lexington is a Lexington, Kentucky-based IT managed services company. Founded in 2001, the team provides IT managed services and Cybersecurity.
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Undisclosed$100 - $149 / hr10 - 49Breaux Bridge, LA
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
10% Help desk15% Disaster Recovery10% Hardware +910% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security5% Cloud Server Migration5% Governance & Compliance Assessments5% IT Budgeting5% Vendor Procurement & Selection5% Website MaintenanceCBM Technology is a Cybersecurity and IT managed services company. Headquartered in Breaux Bridge, Louisiana, the team offers Cybersecurity and IT managed services.
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$1,000+$50 - $99 / hr2 - 9Salt Lake City, UT
Services provided
60% IT Managed Services20% IT Staff Augmentation10% Cybersecurity +110% IT Strategy ConsultingFocus Areas
20% Help desk50% Disaster Recovery10% Network +210% Security10% TelecomEvolutionIT is an IT managed services company. They were established in 2005, and their services include IT managed services and IT staff augmentation.
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$5,000+$100 - $149 / hr50 - 249Tulsa, OK
Services provided
10% IT Managed Services10% Branding10% Business Consulting +710% Custom Software Development10% Mobile App Development10% Public Relations10% Search Engine Optimization10% Video Production10% Web Design10% Web DevelopmentFocus Areas
100% Help deskSpherexx, a branding firm, was launched in 2000. The midsize team specializes in Branding and Public Relations.
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UndisclosedUndisclosed50 - 249Las Vegas, NV
Services provided
50% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +410% IT Staff Augmentation10% IT Strategy Consulting5% Other IT Consulting and SI5% Unified Communications Consulting & SIFocus Areas
10% Help desk10% Disaster Recovery10% Hardware +810% IT Budgeting10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security10% Software Evaluation5% Other IT managed services5% TelecomLaunched in 1984, Office1 is an IT managed services company. Their team provides IT managed services and IT strategy consulting.
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$1,000+$150 - $199 / hr50 - 249Westerville, OH
Services provided
30% IT Managed Services40% ERP Consulting and SI20% CRM Consulting and SI +25% Cybersecurity5% IT Strategy ConsultingFocus Areas
30% Help desk30% Network20% Managed Hosting Services +210% Disaster Recovery10% SecurityRevolution Group is an ERP consulting and SI company. Established in 1995, their team focuses on ERP consulting and SI and IT managed services.
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UndisclosedUndisclosed50 - 249Saint Paul, MN
Services provided
50% IT Managed Services50% IT Strategy ConsultingFocus Areas
10% Help desk15% Telecom10% Disaster Recovery +710% Hardware10% IT Budgeting10% Network10% Other IT managed services10% Security10% Vendor Procurement & Selection5% Cloud Server MigrationMidsize IT strategy consulting and IT managed services company Renodis, is based in Saint Paul, Minnesota. Their services include IT strategy consulting and IT managed services.
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$5,000+$100 - $149 / hr10 - 49Blue Bell, PA
Services provided
40% IT Managed Services30% IT Strategy Consulting20% Cloud Consulting & SI +110% CybersecurityFocus Areas
50% Help desk50% NetworkSee all 1 projectsLantium is a provider of IT support services, focusing on cybersecurity and IT management. Although they respond to most client needs, some feedback highlights challenges with contract flexibility and communication, with 100% of this review noting issues with agreement terms. The company's hands-on management style has room for improvement in accommodating client-specific requirements.
Industry Experience
Lantium has received feedback predominantly from the Advertising & Marketing industry, focusing on IT security and support. The provider's expertise in cybersecurity is noted; however, client sentiment indicates dissatisfaction with contract management and responsiveness to changing needs. Overall, while Lantium demonstrates technical competence, potential clients in the digital marketing sector may want to consider their flexibility and communication practices before engaging.
Read All ReviewsSelect Industry to see insights
Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express mixed sentiments regarding Lantium's cost and value for money. One CEO highlighted a lack of measurable outcomes from their cybersecurity and IT support services, noting that despite paying for support, the company was uncooperative when it came to accommodating reduced user needs. The client felt 'held hostage' by contract terms and criticized Lantium for not formalizing agreements, suggesting a perception of poor value despite ongoing costs.Was this helpful?
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$5,000+$150 - $199 / hr2 - 9Boca Raton, FL
Services provided
50% IT Managed Services20% Cloud Consulting & SI10% Cybersecurity +210% IT Strategy Consulting10% Other IT Consulting and SIFocus Areas
35% Help desk15% Managed Hosting Services15% Network +415% Telecom10% Disaster Recovery5% Other IT managed services5% SecurityByte Solutions, Inc. Is an IT managed services company. They were established in 1995, and their services include IT managed services and cloud consulting & SI.
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$5,000+$100 - $149 / hr10 - 49Greenville, SC
Services provided
30% IT Managed Services30% Cybersecurity15% Cloud Consulting & SI +215% IT Strategy Consulting10% Unified Communications Consulting & SIFocus Areas
35% Help desk35% Disaster Recovery30% SecurityFounded in 2011, Fusion Managed IT is a Cybersecurity company. The small team specializes in Cybersecurity and IT managed services.
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$10,000+< $25 / hr250 - 999Chicago, IL
Services provided
10% IT Managed Services10% Application Management & Support10% BI & Big Data Consulting & SI +710% Back Office Outsourcing10% Cloud Consulting & SI10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
30% Help desk30% Managed Hosting Services20% Managed Software Application & Solutions +120% NetworkBig data analytics company Touch Support was founded in 2003. The company provides BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed250 - 999Midlothian, VA
Services provided
20% IT Managed Services20% Cybersecurity10% Audio Production +510% Compliance Consulting10% Graphic Design10% IT Staff Augmentation10% Search Engine Optimization10% Web DesignFocus Areas
20% Help desk20% Disaster Recovery20% Hardware +320% Network10% Software Evaluation10% Software Expert WitnessCybersecurity company Networking Technologies and Support, Inc. Was established in 1997. The agency offers Cybersecurity and IT managed services.
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UndisclosedUndisclosed250 - 999Sterling, VA
Services provided
20% IT Managed Services20% Custom Software Development20% Digital Engineering +220% IT Staff Augmentation20% IT Strategy ConsultingFocus Areas
20% Help desk20% Disaster Recovery20% Managed Hosting Services +320% Managed Software Application & Solutions10% Governance & Compliance Assessments10% SecurityIQuasar Staffing is a Sterling, Virginia-based IT strategy consulting company. They focus on IT strategy consulting and IT managed services.
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List of the Top 15 United States Outsourced Help Desk Services
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$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Ability to deliver
37.6/40.018.4/20 Reviews9.6/10 Clients & Experience9.6/10 Market PresenceService focus
80% IT Managed Services40% Help desk20% Other -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
75% IT Managed Services10% Help desk25% Other -
$1,000+$100 - $149 / hr10 - 49Houston, TX
Ability to deliver
37.3/40.018.2/20 Reviews9.6/10 Clients & Experience9.5/10 Market PresenceService focus
70% IT Managed Services50% Help desk30% Other -
$5,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
38.6/40.020/20 Reviews9.1/10 Clients & Experience9.5/10 Market PresenceService focus
50% IT Managed Services20% Help desk50% Other -
Undisclosed$150 - $199 / hr250 - 999McKinney, TX
Ability to deliver
36.8/40.017.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$1,000+$100 - $149 / hr10 - 49Houston, TX
Ability to deliver
36.4/40.017.2/20 Reviews9.7/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Managed Services50% Help desk -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.7/40.018.4/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Ability to deliver
38.8/40.019.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
60% IT Managed Services10% Help desk40% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$1,000+$150 - $199 / hr50 - 249Madison, WI
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% IT Managed Services35% Help desk40% Other -
UndisclosedUndisclosed50 - 249San Ramon, CA
Ability to deliver
36.1/40.016.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% IT Managed Services20% Help desk40% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$5,000+$100 - $149 / hr10 - 49Doral, FL
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
75% IT Managed Services35% Help desk25% Other -
$1,000+$150 - $199 / hr50 - 249Oak Brook, IL
Ability to deliver
36.3/40.016.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$5,000+$150 - $199 / hr50 - 249Golden Valley, MN
Ability to deliver
34.3/40.016/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
80% IT Managed Services30% Help desk20% Other -
$1,000+$200 - $300 / hr250 - 999Plano, TX
Ability to deliver
31.5/40.016/20 Reviews5.8/10 Clients & Experience9.7/10 Market PresenceService focus
60% IT Managed Services50% Help desk40% Other -
UndisclosedUndisclosed10 - 49Phoenix, AZ
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% IT Managed Services25% Help desk10% Other -
$5,000+$150 - $199 / hr10 - 49Lockport, IL
Ability to deliver
35.4/40.016.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
60% IT Managed Services30% Help desk40% Other -
$5,000+Undisclosed10 - 49Park Ridge, IL
Ability to deliver
35.9/40.016.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% IT Managed Services25% Help desk30% Other -
$5,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
35.3/40.016.4/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% IT Managed Services30% Help desk30% Other -
$5,000+Undisclosed10 - 49Suwanee, GA
Ability to deliver
37.5/40.019.2/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
55% IT Managed Services10% Help desk45% Other -
UndisclosedUndisclosed50 - 249Lincoln, NE
Ability to deliver
35.5/40.018.8/20 Reviews7.1/10 Clients & Experience9.6/10 Market PresenceService focus
60% IT Managed Services15% Help desk40% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$5,000+$100 - $149 / hr50 - 249Frederick, MD
Ability to deliver
34.7/40.016.2/20 Reviews9.6/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Managed Services20% Help desk -
$5,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
35.1/40.016.6/20 Reviews9.6/10 Clients & Experience9/10 Market PresenceService focus
50% IT Managed Services30% Help desk50% Other -
$1,000+$100 - $149 / hr10 - 49Torrance, CA
Ability to deliver
32.5/40.016/20 Reviews9.2/10 Clients & Experience7.3/10 Market PresenceService focus
70% IT Managed Services50% Help desk30% Other -
UndisclosedUndisclosed10 - 49Longwood, FL
Ability to deliver
35.8/40.016.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% IT Managed Services20% Help desk20% Other -
$5,000+$100 - $149 / hr50 - 249Gaithersburg, MD
Ability to deliver
35.5/40.016.2/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$5,000+$100 - $149 / hr250 - 999New York, NY
Ability to deliver
34.7/40.017.4/20 Reviews7.6/10 Clients & Experience9.7/10 Market PresenceService focus
65% IT Managed Services10% Help desk35% Other
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