Friendly, Proactive IT Support for DFW Businesses
Fast Help. Real People. No Waiting.
Get support in 3.5 minutes or less-without being transferred or ignored. When tech trouble strikes, every second counts. That's why our clients talk to a technician-not a call center-in under five minutes. Most issues are fixed remotely with secure tools, so you don't waste time waiting on-site. Fast. Friendly. Fixed.
No IT Jerks-Ever.
We speak human. We act like teammates. We solve problems. Outsourced IT should feel like a competitive advantage, not a hassle. At Fulcrum Group, we hire and train pros who listen first, speak in plain English, and actually care about helping your business thrive. Our "No IT Jerks" promise means no ego, no blame games-just great service from people you'll actually enjoy working with.
Strategy That Moves You Forward.
We don't just maintain your network-we align IT with your business goals. We don't just "keep the blinky lights on", through our exclusive STARPower framework (Standards and Technology Alignment Review), we deliver quarterly reviews, executive-level insights, and hands-on improvements that tie your technology directly to results. Better uptime. Better outcomes. It is like innovation-as-a-service.
True Peace of Mind.
Your network. Protected. Watched. Handled. You shouldn't have to wonder if backups are working or if cyber threats are creeping in. With Fulcrum Group, our monitoring systems and expert team keep eyes on your systems around the clock-so you can focus on your customers, not on IT fires. With our security monitoring add-on, you get round-the-clock protection.
The Result: A True Technology Partner.
We're not just your IT provider-we're part of your leadership bench. Our clients stay with us year after year because we become part of their strategy, not just their support. We help make informed decisions, reduce risk, plan for growth, and ensure your technology always supports your mission.
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Min project size
$1,000+
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Hourly rate
$200 - $300 / hr
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Employees
10 - 49
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Year founded
Founded 2002
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Our Story
We are The Fulcrum Group, a Dallas/Fort Worth–area IT team delivering proactive, process-driven managed IT for SMBs, nonprofits and public sector clients. Our STARPower™ framework (fCIO + Proactive Services Engineers, 100+ maturity checks, quarterly roadmaps) aligns technology with business goals, improves security and predictability, and turns IT into a strategic, budgeted asset backed by documented standards and measurable client outcomes.
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