Top BPO Companies in Portugal
37 Companies
List of the Top Portugal BPO Services
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$1,000+Undisclosed250 - 999Serves PortugalServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a multifaceted customer support and call-handling company renowned for its professionalism and tailored solutions. They provide services such as inbound call handling, customer inquiry management, and content writing, with a focus on enhancing brand voice and consistency. Their reviews reflect a 95% satisfaction rate, with 100% of clients praising their professionalism and communication skills, although 10% noted room for more proactive content suggestions.
Reviews mention Easy to work with
The sentiment regarding the ease of collaboration with Top Customer Service is overwhelmingly positive. Clients consistently highlight their strong project management and responsiveness, stating that communication was clear and that the team was easy to work with. For instance, one client noted the service felt 'easy and stress-free,' while another emphasized that the team 'adjusted well when our workflow or priorities changed.' Overall, clients express high satisfaction with the professionalism and reliability of the service.-
Customer Service Outsourcing for Ghostwriting Company
5.0 Jun 24, 2025Our project manager has been our point of contact since our onboarding, and he's easy to work with, and the reason we started working with Top Customer Service. We use monday.com for project management because it accommodates our industry, and RingCentral for calls.
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Customer Service Outsourcing for Digital Agency
5.0 Jul 9, 2025Since the onboarding process, our project manager has been reporting directly to us, and he is easy to work with, and that is why we began collaborating with Top Customer Service. We employ monday.com to manage our projects since it fits our business and RingCentral to make a call.
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Call Center & Customer Support for Registration Services Co
5.0 Jul 18, 2025Top Customer Service's agents are professional. They know what they're doing, and working with them is easy. We don't have to tell them many things. Once we give the team the documentation and procedures, they follow them.
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Customer Service Outsourcing for Automotive Detailing Co
5.0 Dec 18, 2025They were easy to work with and adjusted well when our workflow or priorities changed. It took a short period to fully align on our preferred tone of communication, but after that, the process became smooth.
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Customer Support Services for Renovation & Flooring Co
5.0 Dec 20, 2025The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. Working with them felt easy and stress-free.
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Industry Experience
The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
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Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Serves PortugalServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, reviews for Connext highlight their effective call center services, particularly for an entertainment company. Clients appreciate the positive feedback from guests and a notable reduction in complaints. The team is praised for timely delivery and an impressive hiring process, although suggestions for improved employee training were noted. Overall, the sentiment is highly positive, indicating strong alignment with client values and satisfaction with the results.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
$1,000+< $25 / hr50 - 249Serves PortugalServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client reviews for MarKam Solutions reflect a strong overall sentiment of satisfaction, highlighting their exceptional project management and adaptability. Clients praised their proactive communication and ability to tailor solutions to specific needs, with one noting a 50% increase in lead generation and a 35% improvement in conversion rates. The consistent delivery of tasks on time and the personal approach taken by MarKam Solutions were also emphasized, with no significant areas for improvement mentioned by any reviewer.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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EverHelp
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$5,000+< $25 / hr1,000 - 9,999Lisboa, PortugalServices provided
65% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +1 service5% Sales OutsourcingSee all 47 projectsEverHelp is a customer support outsourcing company specializing in multilingual support, real-time ticket handling, and process automation for diverse industries, including logistics, software, and hospitality. Across various reviews, clients praised EverHelp's ability to significantly reduce response times, increase customer satisfaction, and adapt flexibly to changing demands, with over 90% of reviews highlighting their structured project management and proactive problem-solving approach.
Industry Experience
EverHelp has demonstrated strong expertise across various industries, including logistics, software, hospitality, business services, and information technology. Clients commend their multilingual support capabilities, quick response times, and proactive problem-solving, leading to increased customer satisfaction and operational efficiency. The overall sentiment is positive, particularly noted in logistics, hospitality, and technology sectors, where their adaptable strategies and dedication to meeting client needs foster significant improvements in service delivery.
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Consumer products & services Retail Other industries Advertising & marketing Design Education Financial services Telecommunications Social Networking Arts, entertainment & music Business services Other Industry Hospitality & leisure Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend EverHelp for their competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and highlighted their 'good value for cost.' Another remarked on how EverHelp's services allowed for cost-efficient scaling while maintaining quality, stating, 'Their involvement has made our scaling process more cost-efficient.' Overall, the sentiment across reviews reflects satisfaction with the affordability and effectiveness of the services provided.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Lisboa, Portugal
Services provided
30% Content Moderation Services30% Customer Service Outsourcing10% Back Office Outsourcing +5 services10% Call Center Services5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingSee all 11 projectsEnshored is a business process outsourcing company that specializes in customer service, back-office support, and data management. Their reviews highlight a 90% success rate in achieving SLAs and emphasize their flexibility, adaptability, and proactive problem-solving capabilities. Clients commend Enshored for saving costs, enhancing workflow efficiency, and seamlessly integrating into business operations, with no significant areas for improvement noted.
Reviews mention Communicative
The feedback regarding Enshored's communicative nature is overwhelmingly positive. Clients highlighted their 'open lines of communication' and 'phenomenal' project management. One client noted that Enshored provides 'routine and on-demand reports' and is 'always responsive' to their needs. Another emphasized their 'top-notch communication style and capabilities,' further stating that working with Enshored is 'easy.' This consistent feedback underscores Enshored's commitment to effective communication throughout their engagements.-
Web & UI/UX Design for RV Sites Marketplace
5.0 Oct 20, 2023Enshored has the skills to completely train their team and manage the project towards completion. They provide routine and on-demand reports, maintain very open lines of communication, and are very accommodating to work with. The Enshored team is extremely flexible and accommodating. They are always responsive to the ebb and flow of our start-up business.
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Task Automation & Data Gathering for Fintech Company
5.0 Nov 19, 2021Enshored’s project management is phenomenal. I have no qualms about their performance and communication. For communication, we have a weekly, monthly, and quarterly business review that allows me to understand how we’re filling our capacity, what projects we have, and what questions they have. Their communication skills and obsession over quality are impressive. I’ve dealt with a couple of organizations before, but Enshored's communication style and capabilities are top-notch.
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Industry Experience
Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
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This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
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Undisclosed< $25 / hr10 - 49Alcabideche, Portugal
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing20% Recruiting +2 services20% Recruitment Process Outsourcing10% StaffingSee all 5 projectsMFAgency is a specialized administrative support company offering services in data entry and administrative assistance. Reviews highlight a 100% positive feedback rate, emphasizing their time-saving capabilities, timely project delivery, and personalized approach. Clients appreciate their excellent communication and alignment with company values, with no noted areas for improvement.
Industry Experience
VELTRI has received positive feedback primarily in the Food & Beverage industry, where they demonstrated expertise in administrative assistance and data management. Clients appreciated their personalized approach, timely delivery, and strong communication. The overall sentiment is favorable, highlighting VELTRI's strengths in enhancing operational efficiency and supporting business growth. Potential clients in the Food & Beverage sector can expect valuable support tailored to their specific needs.
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Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with VELTRI's value for money, highlighting a strong alignment between quality and cost. One client noted the 'good value for cost' and appreciated the company's ability to save time on administrative tasks, which contributed to business growth. Overall, the sentiment is positive, with feedback indicating that VELTRI delivers high-quality services while maintaining reasonable pricing, with no suggested improvements from clients.Was this helpful?
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UndisclosedUndisclosed250 - 999Lisboa, Portugal
Services provided
40% Call Center Services35% Back Office Outsourcing25% Customer Service OutsourcingFounded in 2020, Otonomee is a call center company. The agency provides Call Center Services and Back Office Outsourcing, and is midsize.
Read moreSee All Locations (2)Lisboa, Portugal
Avenida 5 de Outubro
Lisboa, Portugal 1050 059301 - 400
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$250,000+< $25 / hr250 - 999Lisboa, Portugal
Services provided
70% Customer Service Outsourcing10% Accounting10% Back Office Outsourcing +2 services5% Finance & Accounting Outsourcing (FAO)5% HR ConsultingAltice Empresas is a Customer Service Outsourcing company based in Lisboa, Portugal. Launched in 1990, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Lisboa, Portugal
Services provided
50% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +1 service10% Sales OutsourcingConnecta Group is a Back Office Outsourcing company. They are based in Lisboa, Portugal and have midsize team of experts. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Lisboa, Portugal
Services provided
60% Call Center Services10% Customer Service Outsourcing10% HR Outsourcing +2 services10% Recruiting10% Sales OutsourcingYOURVOICE, an answering service, focuses on Call Center Services and Sales Outsourcing. The agency is located in Lisboa, Portugal.
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingVentask is a telephone answering service. Launched in 2015, the team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Lisboa, Portugal
Services provided
80% Call Center Services20% Customer Service OutsourcingEVA Global, a call center service, provides Call Center Services and Customer Service Outsourcing. The agency is based in Lisboa, Portugal.
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingPluricall, a call center service, was established in 2001. The midsize team offers Call Center Services and Customer Service Outsourcing.
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$5,000+Undisclosed50 - 249Estoril, Portugal
Services provided
60% Sales Outsourcing15% Recruiting15% Staffing +1 service10% Business ConsultingExceder is a Sales Outsourcing company. Headquartered in Estoril, Portugal, the company was founded in 2002. Their team offers Sales Outsourcing and Staffing.
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UndisclosedUndisclosed50 - 249Leça da Palmeira, Portugal
Services provided
20% AI Development20% Customer Service Outsourcing20% Document Digitization & Management +3 services20% Sales Outsourcing10% Back Office Outsourcing10% HR OutsourcingIn Leça da Palmeira, Portugal and Lisboa, Portugal, TBFILES is an AI firm. They offer Artificial Intelligence and Document Digitization & Management.
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
Services provided
50% Call Center Services20% Business Consulting20% Customer Service Outsourcing +1 service10% Finance & Accounting Outsourcing (FAO)Codeactivos Portugal is a call center company. Launched in 2007, the team specializes in Call Center Services and Business Consulting.
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
Services provided
35% Back Office Outsourcing35% Call Center Services30% Content Writing ServicesMed Communications, Inc., an answering service, is located in Memphis, Tennessee and Lisboa, Portugal. They provide Call Center Services and Back Office Outsourcing and were established in 1998.
Read moreSee All Locations (2)Lisboa, Portugal
Avenida da Republica 59 7 Floor
Lisboa, Portugal 1050-05331 - 40
+351 21 1227712
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UndisclosedUndisclosed10 - 49Lisboa, Portugal
Services provided
40% Call Center Services30% HR Consulting30% Sales OutsourcingBuildness Group is a call center. They are headquartered in Lisboa, Portugal and Porto, Portugal and have small team. They specialize in Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr1,000 - 9,999Amadora, Portugal
Services provided
15% Back Office Outsourcing15% Custom Software Development15% IT Managed Services +5 services15% Web Development10% Application Management & Support10% Enterprise App Modernization10% IT Strategy Consulting10% Mobile App DevelopmentReditus is a large Amadora, Portugal-based software development company. Their services include Custom Software Development and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Maia, Portugal
Services provided
30% Sales Outsourcing20% CRM Consulting and SI20% Call Center Services +2 services20% Customer Service Outsourcing10% IT Strategy ConsultingPipeSpike - Lead Generation Experts is a Sales Outsourcing company founded in 2017. The agency focuses on Sales Outsourcing and CRM consulting and SI, and is small.
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
Services provided
30% HR Consulting10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% HR Outsourcing10% Recruiting10% Sales Outsourcing10% StaffingKelly - Portugal is a HR Consulting company in Lisboa, Portugal. Established in 1946, the team provides HR Consulting and Call Center Services.
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
Services provided
20% Benefits Administration20% Employer of Record (EOR) Services20% Executive Search +2 services20% Recruiting20% Sales OutsourcingSales Outsourcing company Outsourcing Portugal was established in 2018. The team provides Sales Outsourcing and Executive Search and is headquartered in Lisboa, Portugal.
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UndisclosedUndisclosed250 - 999Lisboa, Portugal
Services provided
30% Call Center Services30% Customer Service Outsourcing25% Sales Outsourcing +1 service15% Back Office OutsourcingCluster Outsourcing Services Limited is an answering service. They offer Call Center Services and Customer Service Outsourcing and were established in 2020.
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$1,000+Undisclosed250 - 999Lisboa, Portugal
Services provided
45% Call Center Services45% Sales Outsourcing5% Demand Generation Marketing +1 service5% Digital StrategyGanira is a midsize call center company launched in 2016. Their services include Call Center Services and Sales Outsourcing.
Read moreSee All Locations (5)Lisboa, Portugal
74 Rua do Conde de Redondo
Lisboa, Portugal 1150-10950 - 75
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$1,000+$50 - $99 / hr2 - 9Lisboa, Portugal
Services provided
20% Email Marketing20% Performance Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentSee all 1 projectsWe’re a team of digital strategists, developers and AI specialists based in Lisbon and working with clients around the world. We combine deep marketing experience with technical know-how to build
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$5,000+$25 - $49 / hr2 - 9Carnaxide, Portugal
Services provided
20% Back Office Outsourcing20% HR Outsourcing20% Recruiting +2 services20% Recruitment Process Outsourcing20% StaffingBack Office Outsourcing company Unicorn Planet was launched in 2000. The team focuses on Back Office Outsourcing and Staffing and is headquartered in Orlando, Florida and SĂŁo Paulo, Brazil.
Read moreSee All Locations (3)Carnaxide, Portugal
Rua Américo Cortez Pinto
Carnaxide, Portugal 27902 - 5
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Undisclosed$25 - $49 / hr2 - 9Lisboa, Portugal
Services provided
30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing20% Commercial Financing +2 services20% Financial Advising & Planning10% AccountingFinOut Services is a Finance & Accounting Outsourcing (FAO) company established in 2024. Their services include Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Lisboa, Portugal
Services provided
10% Back Office Outsourcing10% Blockchain10% Branding +7 services10% Business Consulting10% Cloud Consulting & SI10% Mobile App Development10% Social Media Marketing10% UX/UI Design10% Video Production10% Web DesignBemyself is a branding company. Launched in 2009, the company is in Lisboa, Portugal. Their services include Branding and Social Media Marketing.
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$250,000+< $25 / hr1,000 - 9,999Lisboa, Portugal
Services provided
40% Content Moderation Services40% Customer Service Outsourcing20% Call Center ServicesSee all 2 projectsConectys is a technical support company that specializes in providing multilingual support services. Clients appreciate their proactive communication and consistent performance, with 100% of reviewers highlighting these strengths. However, there is some room for improvement in their workflow tools, as noted by the reviewer.
Industry Experience
Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.Was this helpful?
See All Locations (8)Lisboa, Portugal
Rua Coronel Bento Roma, 4
Lisboa, Portugal 1700-120401 - 500
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$1,000+$50 - $99 / hr2 - 9Matosinhos, Portugal
Services provided
20% Product Marketing15% Email Marketing15% Marketing Strategy +9 services10% Sales Outsourcing5% AI Agents5% Account-Based Marketing5% Affiliate Marketing5% Demand Generation Marketing5% Digital Strategy5% Fractional CMO Services5% Low/No Code Development5% Market ResearchTechSales, a Product Marketing company, was founded in 2023. The company offers Product Marketing and Email Marketing, and is small.
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UndisclosedUndisclosed2 - 9Matosinhos, Portugal
Services provided
25% Email Marketing25% Mobile App Development25% SMS Marketing +1 service25% Sales OutsourcingFounded in 2010, EZ4U is an Email Marketing company. The team specializes in Email Marketing and Mobile App Development and is in Matosinhos, Portugal.
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Undisclosed< $25 / hr50 - 249Lisboa, Portugal
Services provided
30% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +2 services10% Back Office Outsourcing10% Recruitment Process OutsourcingEssentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (3)Lisboa, Portugal
Praça Duque de Saldanha 1,
Lisboa, Portugal 1050-09416 - 20
+34610428617
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UndisclosedUndisclosed10 - 49Casal de Cambra, Portugal
Services provided
45% IT Managed Services25% Customer Service Outsourcing15% Business Consulting +2 services10% Back Office Outsourcing5% IT Strategy ConsultingFIXATE is a small IT managed services company. They focus on IT managed services and Customer Service Outsourcing and were founded in 2024.
Read moreSee All Locations (5)Casal de Cambra, Portugal
Avenida de Lisboa
Casal de Cambra, Portugal2 - 5
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Undisclosed$25 - $49 / hr10 - 49Lisboa, Portugal
Services provided
35% Sales Outsourcing25% Email Marketing20% Market Research +1 service20% Social Media MarketingMcLeads, a Sales Outsourcing company, is in Lisboa, Portugal and Dhaka, Bangladesh. Their services include Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed10,000+Braga, Portugal
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Braga, Portugal
Centro Empresarial de Braga-Lote A4 Ferreiros
Braga, Portugal 4705-3192001 - 5000
+351 21 843 5031
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UndisclosedUndisclosed2 - 9Figueira da Foz, Portugal
Services provided
30% E-Commerce Development25% Web Design20% Search Engine Optimization +2 services15% Email Marketing10% Back Office OutsourcingEstablished in 2001, Octágono is an e-commerce development company. The team provides E-Commerce Development and Web Design and is in Figueira da Foz, Portugal.
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UndisclosedUndisclosed250 - 999Lisboa, Portugal
Services provided
35% Staffing30% Back Office Outsourcing25% IT Staff Augmentation +1 service10% Employer of Record (EOR) ServicesSee all 3 projectsSD Solutions is a recruitment and HR management company specializing in providing skilled development personnel, particularly in the Eastern European market. Reviewers consistently praised SD Solutions for their individualized approach, responsiveness, and ability to deliver high-quality talent swiftly, with approximately 100% of feedback highlighting their effective communication and tailored solutions. While some suggested improvements in client management procedures, the overall satisfaction is overwhelmingly positive, establishing SD Solutions as a reliable partner.
Reviews mention Knowledgeable
Clients consistently praise SD Solutions for their knowledgeable team, highlighting their ability to provide talented developers who deliver high-quality work. One client noted the company's responsiveness and commitment, stating that SD Solutions' developers possess a strong level of knowledge and technical skills. Although some clients suggest improvements in client management clarity, the overall sentiment reflects confidence in SD Solutions' expertise and collaborative capabilities.-
Remote Development Staffing for e-Commerce Startup
5.0 Aug 28, 2018We have confidence in their collaborative skills, level of knowledge, and the technical abilities of each resource they provide. Their team is consistently attentive, responsible, and detail-oriented. It’s clear that they are very committed to their work with our company.
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Recruitment Services for Financial Services Company
5.0 Feb 11, 2025What impressed us most about this company was its genuinely individualized approach. From the very beginning, they've taken the time to understand our specific needs, challenges, and goals. They didn’t just offer one-size-fits-all solutions; they tailored their services and strategies to fit our unique situation, which made a huge difference. Their deep knowledge of the global recruiting market, combined with local recruiters and the HR team, gave us confidence that our offshore team is in capable hands.
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Industry Experience
SD Solutions has demonstrated expertise across the Financial Services, IT Services, and Business Services industries. Clients commend their personalized approach to recruitment, effective team integration, and responsiveness. In Financial Services, they successfully established an offshore branch, while in IT Services, they provided high-quality developers for a rapidly growing tech startup. Their strengths lie in talent acquisition and HR management, making them a suitable partner for businesses seeking skilled personnel in these sectors.
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Financial services IT Services Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SD Solutions' strong value for money, noting their competitive pricing and high-quality service. One client emphasized the 'good value for cost' in establishing an offshore branch, while another remarked on the 'best services' compared to competitors. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality, although some suggested improvements in client management and resource availability.Was this helpful?
See All Locations (6)Lisboa, Portugal
R. Fialho de Almeida 14 2Âş Esq
Lisboa, Portugal 1070-2306 - 9
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UndisclosedUndisclosed2 - 9Santarém, Portugal
Services provided
30% Back Office Outsourcing30% Search Engine Optimization20% Graphic Design +1 service20% Social Media MarketingSanta Ideia, a Back Office Outsourcing company, was launched in 2004. The team focuses on Back Office Outsourcing and Search Engine Optimization and is headquartered in Santarém, Portugal.
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$25,000+$100 - $149 / hr10 - 49Porto, Portugal
Services provided
25% AI Development20% AI Consulting20% Generative AI +3 services15% Document Digitization & Management10% Custom Software Development10% Web DesignSee all 10 projectsDeeper Insights - Out of Business specialized in artificial intelligence and natural language processing solutions. Clients consistently praised their professionalism, responsiveness, and the tailored approach they provided, with a notable 100% of reviews mentioning satisfaction with their project management and deliverables. Their expertise in AI applications facilitated improved accuracy and efficiency for various business processes, although some reviewers noted the potential for team expansion due to workload.
Reviews mention Knowledgeable
Deeper Insights received positive feedback regarding their knowledgeable team, particularly highlighting their effective combination of business and AI expertise. One client noted their impressive understanding of industry-specific requirements, stating they quickly developed requisite knowledge about internal processes. Overall sentiment reflects high satisfaction with the team's expertise and ability to deliver insightful feasibility studies and AI solutions, with no reported areas for improvement.-
AI Feasibility Study for Events Services Company
5.0 Mar 26, 2021They have a good combination of business and AI knowledge.
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Data Forecasting for Artists' Rights Management Group
5.0 Mar 30, 2020Apart from the fact the Skim Technologies team are absolutely brilliant and knowledgeable in their space, they quickly developed the requisite knowledge about our industry and internal processes.
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Industry Experience
Deeper Insights has demonstrated strong expertise across various industries, notably in Software, Information Technology, Consulting, Financial Services, Arts, Entertainment & Music, Nonprofit, and IT Services. Clients in Software and IT praised the team's professionalism, project management, and innovative solutions, particularly in AI and Natural Language Processing. The Consulting and Financial Services sectors highlighted their ability to enhance operational efficiency and deliver tailored solutions. Overall, the sentiment is highly positive, indicating that Deeper Insights is well-suited for clients seeking AI-driven solutions across these sectors.
Read All ReviewsSelect Industry to see insights
Software Information technology Consulting Arts, entertainment & music Financial services IT Services NonprofitWas this helpful?
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See All Locations (3)Porto, Portugal
R. de Cândido dos Reis 81
Porto, Portugal 40006 - 9
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$5,000+$200 - $300 / hr50 - 249Lisboa, Portugal
Services provided
5% AI Consulting5% BI & Big Data Consulting & SI5% Back Office Outsourcing +17 services5% Business Consulting5% CRM Consulting and SI5% Cloud Consulting & SI5% Compliance Consulting5% Cybersecurity5% Digital Strategy5% ECM Consulting and SI5% ERP Consulting and SI5% Event Management5% Finance & Accounting Outsourcing (FAO)5% Fractional CMO Services5% IT Managed Services5% IT Staff Augmentation5% IT Strategy Consulting5% Other IT Consulting and SI5% Sales Outsourcing5% Unified Communications Consulting & SISee all 1 projectsGrant & Graham is a senior management consultancy founded in 2009, with offices around the world. We work with boards and leadership teams across FinTech, banking, AI, technology, telecoms,
Read moreSee All Locations (15)Lisboa, Portugal
Rua Mouzinho da Silveira
Lisboa, Portugal 12502 - 5
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Focus (x-axis)
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 1 Portugal BPO Services
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Undisclosed< $25 / hr10 - 49Alcabideche, Portugal
Ability to deliver
21.1/40.016.4/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Lisboa, Portugal
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$250,000+< $25 / hr250 - 999Lisboa, Portugal
Ability to deliver
6.7/40.00/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed250 - 999Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed50 - 249Estoril, Portugal
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Leça da Palmeira, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed50 - 249Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed50 - 249Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Amadora, Portugal
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$5,000+< $25 / hr1,000 - 9,999Lisboa, Portugal
Ability to deliver
35.6/40.020/20 Reviews9/10 Clients & Experience6.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Maia, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other
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