BPO; Contact Center; Outsourcing; Payroll; P2P

Altice Empresas is providing contact center services and other BPO services from Portugal to Europe, as a nearshoring provider, since 2007. Our experience includes Establishing Shared Service Centers in Portugal since the beginning, Managing all the support areas of a shared service center (Finance, HR, Purchasing, Compliance, …) and Managing and providing operations to all Europe, speaking natively about 30 different languages. Our advantages also includes: “One stop shopping”, as we have the largest range of BPO services in the market, and we also are a SI/TI and a Telco provider and a consultant to establish a bridge to big Portuguese native language countries, as Brazil and Angola.

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$250,000+
< $25 / hr
250 - 999
Founded 1990
LISBOA, Portugal
headquarters
  • AV FONTES PEREIRA DE MELO N 40
    LISBOA, LISBOA 1050300
    Portugal

Focus

Service lines
60%
20%
10%
5%
5%
Voice Services
Non-Voice BPO/Back Office Services
Accounting
Client focus
50%
50%
Enterprise (>$1B)
Midmarket ($10M - $1B)
Industry focus
50%
20%
15%
10%
5%
Medical
Transportation
Other industries
General Accounting Focus
50%
50%
Non-Voice BPO Focus
90%
10%
Voice/Call Center Services
100%

Portfolio

Key clients: 

NHS Portugal, CHEP, Natixis, TAP, BP, Repsol

Reviews