Top Call Center Services & Voice Services in Portugal
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26 Companies
List of the Top Portugal Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves PortugalServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Proactive
Clients consistently express a positive sentiment regarding Simply Contact's proactive approach. Feedback highlights their responsiveness and adaptability, with one client noting their "proactive communication" that ensures a smooth workflow. Another client praised their ability to suggest improvements and innovations, stating it was "truly impressive." Overall, Simply Contact is recognized for their commitment to delivering tailored solutions and maintaining high-quality service across various projects, leaving clients fully satisfied with their engagement.-
Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023The collaboration with Simply Contact led to a significant improvement in our customer service metrics. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out. Simply Contact showcased outstanding project management throughout our collaboration.
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Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality. Simply Contact exhibited exemplary project management skills.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. The collaboration between our teams is seamless and highly effective. Simply Contact's dedication to quality and cost-efficiency is truly remarkable.
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Customer Support for Music Distribution Company
5.0 Apr 26, 2023They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues. Simply Contact's dedication to understanding our business and providing tailored solutions that cater to our unique needs has been invaluable.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves PortugalServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 86 projectsSupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.
Reviews mention Well-organized projects
Clients consistently commend SupportYourApp for their well-organized project management and effective communication. One client highlighted their "strong project management capabilities" and their ability to meet deadlines while ensuring alignment with internal teams. Another review noted the team's "smooth and well-organized" project management, which contributed to improved support processes. Overall, the sentiment reflects high satisfaction with their structured approach and proactive engagement, underscoring their operational excellence.-
Customer Support Services for B2B SaaS Company
5.0 Dec 8, 2022The initial ramp-up was extremely fast, and new agents caught on to what they were supposed to do extremely quickly. The way their processes are set up is great. We communicate mainly over Slack and have weekly meetings with them to discuss performance. Answers are always good and quick.
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Customer Support Services for Heart Rate Monitor Store
5.0 Feb 2, 2021The team of SupportYourApp are very open to communication. Their working processes are very well set-up. They listen to every suggestion that we make.
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Staff Augmentation for Software Provider
5.0 Sep 4, 2019All team members were very easy to work with and always looked for ways to address all questions and concerns in a flexible manner even if they did not fit their existing practices well. Within 3 months, over 80% of sales and support requests were able to be addressed directly by SYA. By creating the tools and processes we are now able to add additional resources when the need arises.
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Customer Service Outsourcing for Software Development Co
5.0 Jan 13, 2026Project management is smooth and well-organized. We primarily communicate via email and Slack, supplemented by monthly meetings.
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Customer Service Outsourcing for Enterprise Health Platform
5.0 Mar 20, 2026The team demonstrates strong project management capabilities, with clear planning, structured follow-ups, and proactive communication. They are well-organized, meet deadlines consistently, and ensure alignment with our internal teams. Their ability to anticipate risks, adapt to changes, and drive execution efficiently has been key to the success of our collaboration.
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8 of 11 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent client feedback on SupportYourApp reveals a mix of satisfaction and disappointment. Positive sentiments highlight their responsiveness, flexibility, and efficient project management, with one client noting improved recruitment outcomes and another praising their 24/7 support capabilities. Conversely, a review from a lifestyle apparel brand expressed frustration over service quality, citing a lack of ownership and increased workload. Overall, while many clients appreciate the value and support provided, consistency in service quality remains a concern.Was this helpful?
Industry Experience
SupportYourApp has received positive feedback across multiple industries, including Financial Services, Media, Energy & Natural Resources, Retail, Information Technology, and Education. Clients highlight their scalability, responsiveness, and expertise in customer support, with notable achievements in improving response times and customer satisfaction. Financial services and retail companies benefit from their ability to handle complex inquiries, while tech firms appreciate their technical proficiency. Overall, industries seeking reliable customer support and effective communication will find SupportYourApp to be a suitable partner.
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Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with SupportYourApp's pricing and perceived value, noting that their costs align well with budgets. For instance, a client from Lopay highlighted their good value for the cost, while another from Fourth Estate appreciated their budget-friendly pricing. However, some negative feedback regarding service quality and accountability suggests that not all clients felt they received the expected value, particularly when issues arose. Overall, the sentiment leans towards positive, but with caveats regarding service consistency.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves PortugalServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Timely
Overall, client feedback regarding Hugo's timeliness is overwhelmingly positive. Clients consistently noted that Hugo delivered projects on time, contributing to their operational efficiency. One client highlighted that Hugo's team demonstrated a strong commitment to deadlines, while another stated they were able to scale operations and enhance support with timely responses. Additionally, a client emphasized the seamless adjustment to their needs, ensuring prompt deliveries without hassle. This dedication to timely execution has been a significant factor in establishing Hugo as a reliable partner.-
BPO & Customer Service Support for Financial Services Co
4.5 Jun 27, 2024Weekly reviews were efficient and effective, making Hugo an invaluable partner in simplifying operations and enhancing our capabilities. Their approach ensured that all tasks were completed on time, meeting our expectations consistently.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr250 - 999Serves PortugalServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Valoris Center reflects a strong positive sentiment, highlighting their effective project management and timely delivery. A client from BRT SPA praised their team for achieving customer experience goals, noting impressive reaction times and a solid understanding of customer needs. The client emphasized the great cultural fit and value for cost, with no immediate areas for improvement identified. Overall, Valoris Center is commended for their professionalism and responsiveness.Was this helpful?
7 of 9 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Retail Company
5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read moreWas this helpful?
Industry Experience
Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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EverHelp
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$5,000+< $25 / hr1,000 - 9,999Lisboa, PortugalServices provided
15% Call Center Services65% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Sales OutsourcingSee all 48 projectsEverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit.
6 of 6 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Email API Solutions Company
5.0 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing Read moreWas this helpful?
Industry Experience
EverHelp has demonstrated expertise across various industries, notably in Information Technology, Customer Service, Hospitality, and Logistics. Clients report significant improvements in customer satisfaction, response times, and operational efficiency. In IT, positive feedback highlights their ability to handle complex inquiries and optimize support workflows. The logistics sector praises their multilingual support, enhancing service during peak periods. Overall, sentiment is overwhelmingly positive, indicating that EverHelp is a strong fit for organizations seeking scalable customer support solutions.
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Consumer products & services Retail Other industries Advertising & marketing Design Education Financial services Telecommunications Social Networking Arts, entertainment & music Business services Other Industry Hospitality & leisure Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend EverHelp for their competitive pricing and strong value for money. Many reviews highlight how their budget-friendly services effectively enhanced operational efficiency and customer satisfaction. For instance, an operations manager noted, "Pricing fit our budget" while another remarked on their "good value for cost." Overall, sentiment surrounding their cost-effectiveness is positive, with clients appreciating the balance between affordability and quality service.Was this helpful?
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This provider is fluent in 22 languages:
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Hungarian
- Italian
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$250,000+< $25 / hr1,000 - 9,999Lisboa, Portugal
Services provided
20% Call Center Services40% Content Moderation Services40% Customer Service OutsourcingSee all 2 projectsConectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI Computing Company
4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read moreWas this helpful?
Industry Experience
Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.Was this helpful?
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$50,000+< $25 / hr1,000 - 9,999Lisboa, Portugal
Services provided
10% Call Center Services30% Content Moderation Services30% Customer Service Outsourcing +5 services10% Back Office Outsourcing5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingSee all 11 projectsEnshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.
Reviews mention Proactive
Clients consistently commend Enshored for their proactive approach and ownership in project delivery. One reviewer noted their team is 'excellent in either delivering our needs or proactively working to achieve them,' highlighting their independence and capability. The emphasis on self-awareness and initiative is reflected in feedback stating that Enshored requires 'very little shading to achieve results,' underscoring an overall positive sentiment towards their proactive engagement.-
Back-Office Outsourcing for Rental Property Management Co
4.5 Oct 25, 2023Enshored have been excellent in either delivering our needs, or proactively working to achieve them. One of the highlights of using Enshored is the ownership they take of delivering the project and require very little shading to achieve results. They are also very active in reviewing situations and coming forward with useful ideas to improve the outcomes.
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Industry Experience
Enshored has demonstrated strong expertise in multiple industries including Arts, Entertainment & Music, Supply Chain, Logistics, Information Technology, Hospitality, Advertising, Education, Financial Services, and Business Services. Clients consistently commend their adaptability, cost-effectiveness, and quality of support, particularly in customer service and back-office operations. The overall sentiment indicates high satisfaction with their integration and project management capabilities, making them a suitable choice for companies seeking reliable BPO solutions across diverse sectors.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Advertising & marketing Software Financial services Education Business services Hospitality & leisure Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally praised Enshored for providing excellent value for money, with many noting significant cost savings compared to hiring in-house staff. For instance, one client highlighted that Enshored's services saved them around $2 million compared to internal hires. Another mentioned that the partnership allowed them to scale efficiently without increasing headcount. Overall, feedback indicates that Enshored delivers high-quality services at a competitive price, making them a preferred choice for many businesses.Was this helpful?
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This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
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UndisclosedUndisclosed250 - 999Lisboa, Portugal
Services provided
40% Call Center Services35% Back Office Outsourcing25% Customer Service OutsourcingFounded in 2020, Otonomee is a call center company. The agency provides Call Center Services and Back Office Outsourcing, and is midsize.
Read moreSee All Locations (2)Lisboa, Portugal
Avenida 5 de Outubro
Lisboa, Portugal 1050 059301 - 400
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$5,000+Undisclosed50 - 249Estoril, Portugal
Services provided
60% Sales Outsourcing15% Recruiting15% Staffing +1 service10% Business ConsultingExceder is a Sales Outsourcing company. Headquartered in Estoril, Portugal, the company was founded in 2002. Their team offers Sales Outsourcing and Staffing.
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UndisclosedUndisclosed250 - 999Lisboa, Portugal
Services provided
60% Call Center Services10% Customer Service Outsourcing10% HR Outsourcing +2 services10% Recruiting10% Sales OutsourcingYOURVOICE, an answering service, focuses on Call Center Services and Sales Outsourcing. The agency is located in Lisboa, Portugal.
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingPluricall, a call center service, was established in 2001. The midsize team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Lisboa, Portugal
Services provided
40% Call Center Services30% HR Consulting30% Sales OutsourcingBuildness Group is a call center. They are headquartered in Lisboa, Portugal and Porto, Portugal and have small team. They specialize in Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingVentask is a telephone answering service. Launched in 2015, the team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
Services provided
50% Call Center Services20% Business Consulting20% Customer Service Outsourcing +1 service10% Finance & Accounting Outsourcing (FAO)Codeactivos Portugal is a call center company. Launched in 2007, the team specializes in Call Center Services and Business Consulting.
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UndisclosedUndisclosed250 - 999Lisboa, Portugal
Services provided
80% Call Center Services20% Customer Service OutsourcingEVA Global, a call center service, provides Call Center Services and Customer Service Outsourcing. The agency is based in Lisboa, Portugal.
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UndisclosedUndisclosed250 - 999Lisboa, Portugal
Services provided
20% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +1 service10% Sales OutsourcingConnecta Group is a Back Office Outsourcing company. They are based in Lisboa, Portugal and have midsize team of experts. Their services include Back Office Outsourcing and Call Center Services.
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$5,000+$25 - $49 / hr10 - 49Maia, Portugal
Services provided
20% Call Center Services20% Content Moderation Services15% Back Office Outsourcing +4 services15% Customer Service Outsourcing10% Corporate Relocation10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)Launched in 2020, Kyniska is a small Content Moderation Services company. Their services include Content Moderation Services and Call Center Services.
Read moreSee All Locations (2)Maia, Portugal
Rua do Verdelho 333
Maia, Portugal 4470-82521 - 30
910831173
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
Services provided
20% Benefits Administration20% Employer of Record (EOR) Services20% Executive Search +2 services20% Recruiting20% Sales OutsourcingSales Outsourcing company Outsourcing Portugal was established in 2018. The team provides Sales Outsourcing and Executive Search and is headquartered in Lisboa, Portugal.
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UndisclosedUndisclosed2 - 9Maia, Portugal
Services provided
20% Call Center Services30% Sales Outsourcing20% CRM Consulting and SI +2 services20% Customer Service Outsourcing10% IT Strategy ConsultingPipeSpike - Lead Generation Experts is a Sales Outsourcing company founded in 2017. The agency focuses on Sales Outsourcing and CRM consulting and SI, and is small.
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
Services provided
35% Call Center Services35% Back Office Outsourcing30% Content Writing ServicesMed Communications, Inc., an answering service, is located in Memphis, Tennessee and Lisboa, Portugal. They provide Call Center Services and Back Office Outsourcing and were established in 1998.
Read moreSee All Locations (2)Lisboa, Portugal
Avenida da Republica 59 7 Floor
Lisboa, Portugal 1050-05331 - 40
+351 21 1227712
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$1,000+$50 - $99 / hr2 - 9Lisboa, Portugal
Services provided
20% Email Marketing20% Performance Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentSee all 1 projectsWe’re a team of digital strategists, developers and AI specialists based in Lisbon and working with clients around the world. We combine deep marketing experience with technical know-how to build
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$1,000+$50 - $99 / hr2 - 9Matosinhos, Portugal
Services provided
20% Product Marketing15% Email Marketing15% Marketing Strategy +9 services10% Sales Outsourcing5% AI Agents5% Account-Based Marketing5% Affiliate Marketing5% Demand Generation Marketing5% Digital Strategy5% Fractional CMO Services5% Low/No Code Development5% Market ResearchTechSales, a Product Marketing company, was founded in 2023. The company offers Product Marketing and Email Marketing, and is small.
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UndisclosedUndisclosed250 - 999Lisboa, Portugal
Services provided
30% Call Center Services30% Customer Service Outsourcing25% Sales Outsourcing +1 service15% Back Office OutsourcingCluster Outsourcing Services Limited is an answering service. They offer Call Center Services and Customer Service Outsourcing and were established in 2020.
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$1,000+Undisclosed250 - 999Lisboa, Portugal
Services provided
45% Call Center Services45% Sales Outsourcing5% Demand Generation Marketing +1 service5% Digital StrategyGanira is a midsize call center company launched in 2016. Their services include Call Center Services and Sales Outsourcing.
Read moreSee All Locations (5)Lisboa, Portugal
74 Rua do Conde de Redondo
Lisboa, Portugal 1150-10950 - 75
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UndisclosedUndisclosed50 - 249Leça da Palmeira, Portugal
Services provided
20% AI Development20% Customer Service Outsourcing20% Document Digitization & Management +3 services20% Sales Outsourcing10% Back Office Outsourcing10% HR OutsourcingIn Leça da Palmeira, Portugal and Lisboa, Portugal, TBFILES is an AI firm. They offer Artificial Intelligence and Document Digitization & Management.
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
Services provided
10% Call Center Services30% HR Consulting10% Back Office Outsourcing +5 services10% Customer Service Outsourcing10% HR Outsourcing10% Recruiting10% Sales Outsourcing10% StaffingKelly - Portugal is a HR Consulting company in Lisboa, Portugal. Established in 1946, the team provides HR Consulting and Call Center Services.
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UndisclosedUndisclosed2 - 9Matosinhos, Portugal
Services provided
25% Email Marketing25% Mobile App Development25% SMS Marketing +1 service25% Sales OutsourcingFounded in 2010, EZ4U is an Email Marketing company. The team specializes in Email Marketing and Mobile App Development and is in Matosinhos, Portugal.
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Undisclosed< $25 / hr50 - 249Lisboa, Portugal
Services provided
30% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +2 services10% Back Office Outsourcing10% Recruitment Process OutsourcingEssentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchEssentiel Outsourcing S.L is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)Lisboa, Portugal
Praça Duque de Saldanha 1,
Lisboa, Portugal 1050-09416 - 20
+34610428617
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Undisclosed$25 - $49 / hr10 - 49Lisboa, Portugal
Services provided
35% Sales Outsourcing25% Email Marketing20% Market Research +1 service20% Social Media MarketingMcLeads, a Sales Outsourcing company, is in Lisboa, Portugal and Dhaka, Bangladesh. Their services include Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed10,000+Braga, Portugal
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Braga, Portugal
Centro Empresarial de Braga-Lote A4 Ferreiros
Braga, Portugal 4705-3192001 - 5000
+351 21 843 5031
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We evaluate service providers using a structured methodology that combines:
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- Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top Portugal Call Center Companies & Voice Services
-
UndisclosedUndisclosed250 - 999Lisboa, Portugal
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
40% Call Center Services60% Other -
$5,000+Undisclosed50 - 249Estoril, Portugal
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
UndisclosedUndisclosed250 - 999Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services10% Sales Outsourcing30% Other -
UndisclosedUndisclosed50 - 249Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services20% Sales Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services30% Sales Outsourcing30% Other -
UndisclosedUndisclosed50 - 249Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services25% Sales Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed250 - 999Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed250 - 999Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$5,000+< $25 / hr1,000 - 9,999Lisboa, Portugal
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services5% Sales Outsourcing80% Other -
$5,000+$25 - $49 / hr10 - 49Maia, Portugal
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed50 - 249Lisboa, Portugal
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Maia, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services30% Sales Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+$50 - $99 / hr2 - 9Lisboa, Portugal
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other
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