Top Call Center Services & Voice Services in Portugal

Ratings Updated: April 22, 2026

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Portugal

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Innovative
Clients have highlighted Simply Contact's innovative approach to customer service, noting their remarkable adaptability and proactive problem-solving capabilities. One client specifically praised their ability to tailor solutions to meet unique needs, stating, 'The adaptability and innovation Simply Contact brings to customer service are remarkable.' Overall, the sentiment regarding their innovative services is highly positive, reflecting satisfaction with the customized and effective service delivery.

Customer Service Outsourcing for Authentication Solutions Co

5.0 Oct 18, 2023

The collaboration with Simply Contact led to a significant improvement in our customer service metrics. We achieved a 45% reduction in response times and a 30% increase in customer satisfaction scores. The analytics provided by Simply Contact allowed us to identify areas for improvement and implement strategic changes, driving continuous enhancement in service quality. Their ability to provide support in multiple languages without compromising on quality was truly impressive. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out.
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Customer Service Outsourcing for Data Analytics Company

5.0 Oct 16, 2023

With Simply Contact's expertise, we witnessed a 35% uptick in positive customer feedback on our live chat and social media channels. Additionally, the multilingual support led to a broader customer reach, enhancing our brand's global presence. The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

This provider is fluent in 11 languages:

English

Spanish

Arabic

Russian

German

French

Italian

Polish

Ukrainian

Romanian

Dutch

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Portugal

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Great team
Clients consistently praise Hugo for their exceptional team, highlighting their effective communication, timely execution, and adaptability. One client noted that Hugo's ability to assemble a proficient team of customer support specialists greatly enhanced their operations. The overall sentiment reflects a strong appreciation for Hugo's commitment to transforming customer support and their role as a strategic partner, demonstrating that they are more than just a service provider.

Customer Support for FinTech Organization

5.0 Aug 23, 2023

Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Valoris Center

4.9 14 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Portugal

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Reviews mention Results-oriented
Clients express a strong sentiment regarding Valoris Center's results-oriented approach, highlighting their ability to achieve a 90% call rate within 15 minutes of lead submission. The Project Lead for an automobile producer noted Valoris's flexibility and their commitment to high-quality standards, which allows their sales team to focus on closing deals effectively. Overall, clients appreciate Valoris's adaptability and dedication to delivering measurable outcomes.

Call Center & Sales Services for FinTech Platform Co

5.0 Nov 14, 2024

The contact rate was up to 80%. The success rate was up to 80% on new customers and up to 60% on existing customers. We greatly appreciated their proactive approach and commitment to results. At the same time, the interactions with our customers were handled in a professional manner, and we successfully achieved the contact rate that was important for us.
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1 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Valoris Center reflect a positive overall sentiment, highlighting their strong customer support and effective project management. Clients praised their punctuality and responsiveness, noting impressive metrics such as CSAT and SLA delivery rates. Specific feedback included appreciation for their proactive approach and flexibility in understanding business needs. However, minor suggestions for improvement were made regarding ticket distribution processes. Overall, Valoris Center is seen as a reliable partner with a good cultural fit and value for cost.
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7 of 9 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Freight Transportation Co
5.0 — Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. Read more
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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

This provider is fluent in 12 languages:

English

Spanish

Russian

German

French

Italian

Romanian

Serbian

Slovenian

Bulgarian

Dutch

Polish

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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Portugal

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Receptive
Client feedback highlights Significo's strong receptiveness, noting their quick and consistent communication throughout the project. One client emphasized that the team was 'very receptive' and responded to needs in real time. Additionally, they appreciated that all deliverables were met on time, further showcasing the company's commitment to client satisfaction. Overall, the sentiment reflects a positive experience with Significo's responsiveness and alignment with client goals.

Call Center Services for Automotive Services Company

5.0 Jun 26, 2025

They were very receptive and consistent with their communication. If there are, they respond in real time and quick.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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EverHelp

5.0 47 reviews

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Verified

$5,000+

< $25 / hr

1,000 - 9,999

Lisboa, Portugal

Services provided

15% Call Center Services

65% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Sales Outsourcing

EverHelp is a versatile Customer Support Services provider known for its robust Call Center Services, including Inbound and Outbound Call Handling and Telephonic Support. Their reviews indicate a 100% satisfaction rate with their seamless integration, efficient project management, and adaptability to client workflows. Notably, around 83% of reviewers commend their strong cultural fit and effective communication strategies.

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4 of 4 reviews are 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
In the past six months, EverHelp has received positive feedback for their exceptional customer support services, notably improving response times and customer satisfaction. Clients praised their operational efficiency, with one noting a 40% reduction in unresolved tickets and another reporting a drop in response times to under one minute. Their proactive approach to identifying inefficiencies and suggesting improvements was highlighted as a key strength. Some minor challenges with complex inquiries were mentioned, but overall, sentiment remains highly favorable.
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6 of 6 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for Email API Solutions Company
5.0 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (13) Less than $10,000 (5) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend EverHelp for their competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and highlighted their 'good value for cost.' Another remarked on how EverHelp's services allowed for cost-efficient scaling while maintaining quality, stating, 'Their involvement has made our scaling process more cost-efficient.' Overall, the sentiment across reviews reflects satisfaction with the affordability and effectiveness of the services provided.
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Enshored

4.8 11 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Lisboa, Portugal

Services provided

10% Call Center Services

30% Content Moderation Services

30% Customer Service Outsourcing +5 services

10% Back Office Outsourcing

5% Data Annotation Services

5% PEO/Employee Leasing

5% Sales Outsourcing

5% Social Media Marketing

Enshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.

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Reviews mention Customized support
Clients have expressed high satisfaction with Enshored's customized support, highlighting their ability to tailor teams to specific needs. One client noted that Enshored effectively created a better workflow and increased productivity, while consistently meeting project requirements. The managing director of a logistics company emphasized the impressive adaptability of the team to their unique requests, indicating a strong alignment with client objectives and a commitment to delivering personalized solutions.

Back Office Outsourcing for Freight Forwarding Company

5.0 Oct 25, 2023

They can tailor the team to our specific needs and requests.
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2 of 4 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

BPO & Email Support Services for Multi-Content Platform
5.0 — Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (4) $200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.
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United States (9) Scotland (2)

This provider is fluent in 14 languages:

English

Spanish

Arabic

Portuguese

Japanese

Korean

French

Thai

Italian

German

Mandarin

Russian

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This provider is available in 4 time zones:

Greenwich Mean Time (GMT)

Central European Time (CET)

Pacific Standard Time (PST)

Singapore Standard Time (SGT)

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Otonomee

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lisboa, Portugal

Services provided

40% Call Center Services

35% Back Office Outsourcing

25% Customer Service Outsourcing

Founded in 2020, Otonomee is a call center company. The agency provides Call Center Services and Back Office Outsourcing, and is midsize.
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Lisboa, Portugal

Avenida 5 de Outubro
Lisboa, Portugal 1050 059
301 - 400

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Exceder

Not yet reviewed

$5,000+

Undisclosed

50 - 249

Estoril, Portugal

Services provided

60% Sales Outsourcing

15% Recruiting

15% Staffing +1 service

10% Business Consulting

Exceder is a Sales Outsourcing company. Headquartered in Estoril, Portugal, the company was founded in 2002. Their team offers Sales Outsourcing and Staffing.
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YOURVOICE

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lisboa, Portugal

Services provided

60% Call Center Services

10% Customer Service Outsourcing

10% HR Outsourcing +2 services

10% Recruiting

10% Sales Outsourcing

YOURVOICE, an answering service, focuses on Call Center Services and Sales Outsourcing. The agency is located in Lisboa, Portugal.
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Pluricall

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lisboa, Portugal

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Pluricall, a call center service, was established in 2001. The midsize team offers Call Center Services and Customer Service Outsourcing.
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Buildness Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lisboa, Portugal

Services provided

40% Call Center Services

30% HR Consulting

30% Sales Outsourcing

Buildness Group is a call center. They are headquartered in Lisboa, Portugal and Porto, Portugal and have small team. They specialize in Call Center Services and Sales Outsourcing.
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Ventask

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lisboa, Portugal

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Ventask is a telephone answering service. Launched in 2015, the team provides Call Center Services and Customer Service Outsourcing.
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Codeactivos Portugal

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lisboa, Portugal

Services provided

50% Call Center Services

20% Business Consulting

20% Customer Service Outsourcing +1 service

10% Finance & Accounting Outsourcing (FAO)

Codeactivos Portugal is a call center company. Launched in 2007, the team specializes in Call Center Services and Business Consulting.
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EVA Global

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lisboa, Portugal

Services provided

80% Call Center Services

20% Customer Service Outsourcing

EVA Global, a call center service, provides Call Center Services and Customer Service Outsourcing. The agency is based in Lisboa, Portugal.
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Connecta Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lisboa, Portugal

Services provided

20% Call Center Services

50% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Connecta Group is a Back Office Outsourcing company. They are based in Lisboa, Portugal and have midsize team of experts. Their services include Back Office Outsourcing and Call Center Services.
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Outsourcing Portugal

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lisboa, Portugal

Services provided

20% Benefits Administration

20% Employer of Record (EOR) Services

20% Executive Search +2 services

20% Recruiting

20% Sales Outsourcing

Sales Outsourcing company Outsourcing Portugal was established in 2018. The team provides Sales Outsourcing and Executive Search and is headquartered in Lisboa, Portugal.
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PipeSpike - Lead Generation Experts

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Maia, Portugal

Services provided

20% Call Center Services

30% Sales Outsourcing

20% CRM Consulting and SI +2 services

20% Customer Service Outsourcing

10% IT Strategy Consulting

PipeSpike - Lead Generation Experts is a Sales Outsourcing company founded in 2017. The agency focuses on Sales Outsourcing and CRM consulting and SI, and is small.
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Med Communications, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lisboa, Portugal

Services provided

35% Call Center Services

35% Back Office Outsourcing

30% Content Writing Services

Med Communications, Inc., an answering service, is located in Memphis, Tennessee and Lisboa, Portugal. They provide Call Center Services and Back Office Outsourcing and were established in 1998.
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Lisboa, Portugal

Avenida da Republica 59 7 Floor
Lisboa, Portugal 1050-053
31 - 40

+351 21 1227712

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Digiwoah

5.0 1 review

$1,000+

$50 - $99 / hr

2 - 9

Lisboa, Portugal

Services provided

20% Email Marketing

20% Performance Marketing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Development

We’re a team of digital strategists, developers and AI specialists based in Lisbon and working with clients around the world. We combine deep marketing experience with technical know-how to build
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TechSales

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Matosinhos, Portugal

Services provided

20% Product Marketing

15% Email Marketing

15% Marketing Strategy +9 services

10% Sales Outsourcing

5% AI Agents

5% Account-Based Marketing

5% Affiliate Marketing

5% Demand Generation Marketing

5% Digital Strategy

5% Fractional CMO Services

5% Low/No Code Development

5% Market Research

TechSales, a Product Marketing company, was founded in 2023. The company offers Product Marketing and Email Marketing, and is small.
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Cluster Outsourcing Services Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lisboa, Portugal

Services provided

30% Call Center Services

30% Customer Service Outsourcing

25% Sales Outsourcing +1 service

15% Back Office Outsourcing

Cluster Outsourcing Services Limited is an answering service. They offer Call Center Services and Customer Service Outsourcing and were established in 2020.
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ganira

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Lisboa, Portugal

Services provided

45% Call Center Services

45% Sales Outsourcing

5% Demand Generation Marketing +1 service

5% Digital Strategy

Ganira is a midsize call center company launched in 2016. Their services include Call Center Services and Sales Outsourcing.
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Lisboa, Portugal

74 Rua do Conde de Redondo
Lisboa, Portugal 1150-109
50 - 75

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Conectys

4.8 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Lisboa, Portugal

Services provided

20% Call Center Services

40% Content Moderation Services

40% Customer Service Outsourcing

Conectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI Computing Company
4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read more
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Industry Experience

Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer Products

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Lisboa, Portugal

Rua Coronel Bento Roma, 4
Lisboa, Portugal 1700-120
401 - 500

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TBFILES

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Leça da Palmeira, Portugal

Services provided

20% AI Development

20% Customer Service Outsourcing

20% Document Digitization & Management +3 services

20% Sales Outsourcing

10% Back Office Outsourcing

10% HR Outsourcing

In Leça da Palmeira, Portugal and Lisboa, Portugal, TBFILES is an AI firm. They offer Artificial Intelligence and Document Digitization & Management.
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Kelly - Portugal

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lisboa, Portugal

Services provided

10% Call Center Services

30% HR Consulting

10% Back Office Outsourcing +5 services

10% Customer Service Outsourcing

10% HR Outsourcing

10% Recruiting

10% Sales Outsourcing

10% Staffing

Kelly - Portugal is a HR Consulting company in Lisboa, Portugal. Established in 1946, the team provides HR Consulting and Call Center Services.
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EZ4U

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Matosinhos, Portugal

Services provided

25% Email Marketing

25% Mobile App Development

25% SMS Marketing +1 service

25% Sales Outsourcing

Founded in 2010, EZ4U is an Email Marketing company. The team specializes in Email Marketing and Mobile App Development and is in Matosinhos, Portugal.
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Essentiel Outsourcing S.L

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Lisboa, Portugal

Services provided

30% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% Recruitment Process Outsourcing

Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
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Lisboa, Portugal

Praça Duque de Saldanha 1,
Lisboa, Portugal 1050-094
16 - 20

+34610428617

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McLeads

Not yet reviewed

Undisclosed

$25 - $49 / hr

10 - 49

Lisboa, Portugal

Services provided

35% Sales Outsourcing

25% Email Marketing

20% Market Research +1 service

20% Social Media Marketing

McLeads, a Sales Outsourcing company, is in Lisboa, Portugal and Dhaka, Bangladesh. Their services include Sales Outsourcing and Email Marketing.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Braga, Portugal

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Braga, Portugal

Centro Empresarial de Braga-Lote A4 Ferreiros
Braga, Portugal 4705-319
2001 - 5000

+351 21 843 5031

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Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top Call Center Services & Voice Services in Portugal

List of the Top Portugal Call Center Companies & Voice Services

Reviews mention Innovative

Customer Service Outsourcing for Authentication Solutions Co

Customer Service Outsourcing for Data Analytics Company

Call Center Staffing for Government Helpline

Industry Experience

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Reviews mention Great team

Customer Support for FinTech Organization

Back Office Outsourcing for E-Commerce Co

Industry Experience

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Reviews mention Results-oriented

Call Center & Sales Services for FinTech Platform Co

Reviewed 2 times in the past 6 months

Customer Service Outsourcing for Freight Transportation Co

Reviews mention Receptive

Call Center Services for Automotive Services Company

Call Center Services for Automotive Services Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 4 times in the past 6 months

Back Office Outsourcing for Email API Solutions Company

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Customized support

Back Office Outsourcing for Freight Forwarding Company

BPO & Email Support Services for Multi-Content Platform

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for AI Computing Company

Industry Experience

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Why Trust Clutch

List of the Top Portugal Call Center Companies & Voice Services

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