Top Call Center Services & Voice Services in Portugal
21 Companies
List of the Top Portugal Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves PortugalServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 74 projectsSupportYourApp specializes in Contact Center Services, offering 24/7 customer support, multilingual communication, and scalable solutions. Reviewers consistently highlight their flexibility, professional communication, and ability to meet clients’ operational needs. Approximately 90% of reviews praise their responsiveness and dedication, with many emphasizing their effective project management and commitment to improving customer care services.
Reviews mention Customized support
Clients have expressed high satisfaction with the customized support provided by SupportYourApp, noting their responsiveness and personalized service. One client highlighted that their team’s integration of CRM solutions was seamless and that customers often feel they are interacting with real people rather than automated systems. Additionally, the centralized communication through a dedicated project manager has been praised for ensuring effective feedback and resource allocation tailored to specific client needs.-
Presales & Customer Support for AI Language Platform
5.0 Apr 15, 2020They’re extremely responsive, and we’re confident that our customers are getting personalized service. Their personal touch and approach make them feel like they’re talking to a person, not a robot. They’re not only efficient, but they go the extra mile to personalize.
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29 of 32 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read moreWas this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across diverse industries including non-profit, fitness, education, gaming, healthcare, and technology. Clients commend their efficient customer support, quick response times, and adaptability to evolving business needs. Overall sentiment is positive, with notable strengths in improving operational efficiency and customer satisfaction. Companies in sectors like education and technology have particularly praised their ability to provide 24/7 support, indicating strong alignment for businesses seeking reliable customer service solutions.
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Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Education IT Services Financial services Manufacturing Fitness Software Wellness & FitnessWas this helpful?
See All Locations (3)Beograd, Serbia
Milutina Milankovića 9ž
Beograd, Serbia 1107010 - 15
$1,000+< $25 / hr1,000 - 9,999Serves PortugalServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215$1,000+< $25 / hr250 - 999Serves PortugalServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 13 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
Reviews mention Unique expertise
Clients have highlighted Valoris Center's unique expertise in customer service operations, particularly in the financial sector. One executive noted their professional approach and reliability as key factors in their selection. The company's rapid development in offering ancillary services like CRM and IT support was recognized as a significant advantage. Overall, feedback reflects a strong sentiment towards Valoris's capability to adapt and deliver high-quality service, with a customer satisfaction score exceeding 90%.-
Customer Service for Financial Brand
5.0 Jan 27, 2022Valoris developed at a fast pace in the last years and has many side services such as CRM, IT, and employees development programs, which translate as direct benefits for us.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Beograd, Serbia
7 Brankova
Beograd, Serbia 1100041 - 49
+38 111 321 68 81
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Enshored
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$1,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
10% Call Center Services30% Content Moderation Services30% Customer Service Outsourcing +5 services10% Back Office Outsourcing5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingSee all 11 projectsEnshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.
Reviews mention Flexible
Client feedback highlights Enshored's exceptional flexibility and adaptability in meeting project demands. One client noted their team is 'extremely flexible and accommodating,' effectively responding to the changing needs of a startup. Another praised their ability to 'constantly adapt' during service disruptions, demonstrating a commitment to maintaining service quality. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients valuing Enshored's responsiveness and willingness to learn and grow alongside them.-
Web & UI/UX Design for RV Sites Marketplace
5.0 Oct 20, 2023The Enshored team is extremely flexible and accommodating. They are always responsive to the ebb and flow of our start-up business.
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Customer Service Outsourcing for SaaS Startup
4.5 Nov 8, 2022Their team is flexible and constantly adapts to what we need. We’d love to expand the partnership with them and use them for phone support.
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Industry Experience
Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer ProductsWas this helpful?
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This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
See All Locations (4)Lisboa, Portugal
Rua Julieta Ferrão, n.º 10, Piso 13.º B 1600-131 LISBOA Portugal
Lisboa, Portugal 1600-13150 - 75
+351 963 843 380
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UndisclosedUndisclosed250 - 999Lisboa, Portugal
Services provided
60% Call Center Services10% Customer Service Outsourcing10% HR Outsourcing +2 services10% Recruiting10% Sales OutsourcingYOURVOICE, an answering service, focuses on Call Center Services and Sales Outsourcing. The agency is located in Lisboa, Portugal.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Serves PortugalServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All ReviewsSelect Industry to see insights
Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingPluricall, a call center service, was established in 2001. The midsize team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Lisboa, Portugal
Services provided
40% Call Center Services30% HR Consulting30% Sales OutsourcingBuildness Group is a call center. They are headquartered in Lisboa, Portugal and Porto, Portugal and have small team. They specialize in Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingVentask is a telephone answering service. Launched in 2015, the team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
Services provided
50% Call Center Services20% Business Consulting20% Customer Service Outsourcing +1 service10% Finance & Accounting Outsourcing (FAO)Codeactivos Portugal is a call center company. Launched in 2007, the team specializes in Call Center Services and Business Consulting.
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UndisclosedUndisclosed250 - 999Lisboa, Portugal
Services provided
80% Call Center Services20% Customer Service OutsourcingEVA Global, a call center service, provides Call Center Services and Customer Service Outsourcing. The agency is based in Lisboa, Portugal.
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UndisclosedUndisclosed250 - 999Lisboa, Portugal
Services provided
20% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +1 service10% Sales OutsourcingConnecta Group is a Back Office Outsourcing company. They are based in Lisboa, Portugal and have midsize team of experts. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
Services provided
20% Benefits Administration20% Employer of Record (EOR) Services20% Executive Search +2 services20% Recruiting20% Sales OutsourcingSales Outsourcing company Outsourcing Portugal was established in 2018. The team provides Sales Outsourcing and Executive Search and is headquartered in Lisboa, Portugal.
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UndisclosedUndisclosed2 - 9Maia, Portugal
Services provided
20% Call Center Services30% Sales Outsourcing20% CRM Consulting and SI +2 services20% Customer Service Outsourcing10% IT Strategy ConsultingPipeSpike - Lead Generation Experts is a Sales Outsourcing company founded in 2017. The agency focuses on Sales Outsourcing and CRM consulting and SI, and is small.
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
Services provided
35% Call Center Services35% Back Office Outsourcing30% Content Writing ServicesMed Communications, Inc., an answering service, is located in Memphis, Tennessee and Lisboa, Portugal. They provide Call Center Services and Back Office Outsourcing and were established in 1998.
Read moreSee All Locations (2)Lisboa, Portugal
Avenida da Republica 59 7 Floor
Lisboa, Portugal 1050-05331 - 40
+351 21 1227712
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$1,000+$50 - $99 / hr2 - 9Lisboa, Portugal
Services provided
20% Email Marketing20% Performance Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentSee all 1 projectsWe’re a team of digital strategists, developers and AI specialists based in Lisbon and working with clients around the world. We combine deep marketing experience with technical know-how to build
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UndisclosedUndisclosed250 - 999Lisboa, Portugal
Services provided
30% Call Center Services30% Customer Service Outsourcing25% Sales Outsourcing +1 service15% Back Office OutsourcingCluster Outsourcing Services Limited is an answering service. They offer Call Center Services and Customer Service Outsourcing and were established in 2020.
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$1,000+Undisclosed250 - 999Lisboa, Portugal
Services provided
45% Call Center Services45% Sales Outsourcing5% Demand Generation Marketing +1 service5% Digital StrategyGanira is a midsize call center company launched in 2016. Their services include Call Center Services and Sales Outsourcing.
Read moreSee All Locations (5)Tunis, Tunisia
5 Rue Talleyrand 6ème étage
Tunis, Tunisia 100250 - 75
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$250,000+< $25 / hr1,000 - 9,999Poznań, Poland
Services provided
20% Call Center Services40% Content Moderation Services40% Customer Service OutsourcingSee all 2 projectsConectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI Computing Company
4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read moreWas this helpful?
Industry Experience
Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
Read All ReviewsSelect Industry to see insights
Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.Was this helpful?
See All Locations (6)Lisboa, Portugal
Rua Coronel Bento Roma, 4
Lisboa, Portugal 1700-120401 - 500
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UndisclosedUndisclosed50 - 249Leça da Palmeira, Portugal
Services provided
20% AI Development20% Customer Service Outsourcing20% Document Digitization & Management +3 services20% Sales Outsourcing10% Back Office Outsourcing10% HR OutsourcingIn Leça da Palmeira, Portugal and Lisboa, Portugal, TBFILES is an AI firm. They offer Artificial Intelligence and Document Digitization & Management.
Read moreSee All Locations (4)Viana, Angola
ESTRADA DE CATETE, KM 25, VIANA
Viana, Angola1
+244.943.197.934
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
Services provided
10% Call Center Services30% HR Consulting10% Back Office Outsourcing +5 services10% Customer Service Outsourcing10% HR Outsourcing10% Recruiting10% Sales Outsourcing10% StaffingKelly - Portugal is a HR Consulting company in Lisboa, Portugal. Established in 1946, the team provides HR Consulting and Call Center Services.
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UndisclosedUndisclosed2 - 9Matosinhos, Portugal
Services provided
25% Email Marketing25% Mobile App Development25% SMS Marketing +1 service25% Sales OutsourcingFounded in 2010, EZ4U is an Email Marketing company. The team specializes in Email Marketing and Mobile App Development and is in Matosinhos, Portugal.
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Undisclosed< $25 / hr50 - 249Lisboa, Portugal
Services provided
30% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +2 services10% Back Office Outsourcing10% Recruitment Process OutsourcingEssentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (3)Lisboa, Portugal
Praça Duque de Saldanha 1,
Lisboa, Portugal 1050-09416 - 20
+34610428617
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Undisclosed$25 - $49 / hr10 - 49Lisboa, Portugal
Services provided
35% Sales Outsourcing25% Email Marketing20% Market Research +1 service20% Social Media MarketingMcLeads, a Sales Outsourcing company, is in Lisboa, Portugal and Dhaka, Bangladesh. Their services include Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed10,000+Nürnberg, Germany
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (47)Accra, Ghana
Su Tower, N°18 Castle Road, North Rige, Accra, Ghana
Accra, Ghana101 - 150
+ 233 54 012 89 88
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List of the Top Portugal Call Center Companies & Voice Services
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UndisclosedUndisclosed250 - 999Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services10% Sales Outsourcing30% Other -
UndisclosedUndisclosed50 - 249Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services20% Sales Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services30% Sales Outsourcing30% Other -
UndisclosedUndisclosed50 - 249Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services25% Sales Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed250 - 999Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed250 - 999Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
UndisclosedUndisclosed50 - 249Lisboa, Portugal
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Maia, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services30% Sales Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Lisboa, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+$50 - $99 / hr2 - 9Lisboa, Portugal
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Lisboa, Portugal
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Call Center Services25% Sales Outsourcing45% Other -
$1,000+Undisclosed250 - 999Lisboa, Portugal
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
45% Call Center Services45% Sales Outsourcing10% Other -
$250,000+< $25 / hr1,000 - 9,999Poznań, Poland
Ability to deliver
22.1/40.014.6/20 Reviews0.6/10 Clients & Experience6.9/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed50 - 249Leça da Palmeira, Portugal
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other
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