Top BPO Companies in North Macedonia

Ratings Updated: January 16, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves North Macedonia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves North Macedonia

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of TECHSPEED INC highlight their exceptional project management and responsiveness. Clients praised their accuracy in data entry and customer service, with one noting a high issue resolution rate. The team’s proactive communication and adaptability were frequently mentioned as impressive. Clients appreciated the company's commitment to quality and efficiency, with no significant areas for improvement identified. Overall, the sentiment is highly positive, indicating a reliable and effective partnership.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (14) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves North Macedonia

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant services provider specializing in administrative, marketing, and creative support across various industries. The company is praised for its efficient project management, the professionalism of its staff, and the ability to significantly enhance clients' productivity. Approximately 100% of reviews highlight their exceptional communication and tailored service, with no negative feedback noted.

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Reviews mention Proactive
Client feedback highlights Remote CoWorker's proactive approach, with multiple instances of exceeding expectations. For example, one client noted their virtual assistant consistently kept tasks on track, delivering reports ahead of schedule and providing updates without prompting. Another client praised their account manager for anticipating needs and offering timely support, which facilitated seamless team integration. Overall, the sentiment reflects strong appreciation for their proactive communication and organizational skills, fostering a reliable partnership.

Lead Generation for Party Rental Services Co

5.0 Feb 9, 2024

The talent pool spoke English really well and many of their teammates took their own initiative to improve my business.
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Back-Office Outsourcing & Appointment Setting for SaaS Firm

5.0 Oct 24, 2023

They were proactive and did more work than I was expecting.
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Back-Office Outsourcing for Business Consulting Firm

5.0 Nov 18, 2024

The account manager Glena has the unique talent to anticipate our needs, proactively follows up and goes above and beyond. She feels personally invested in our success!
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SMM, Sales Outsourcing & CRM Consulting for Real Estate Co

5.0 Sep 20, 2024

What I found most impressive about this virtual assistant company is their ability to tailor services to meet individual client needs. Their proactive communication and commitment to delivering high-quality work, combined with a diverse skill set, truly set them apart in the industry.
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Customer Service Outsourcing for Attorney Firm

5.0 Mar 21, 2025

They have done an amazing job they follow up on a daily basis with prospects to help them decide if they are ready to move forward. If I ever need any of them to reach out to a prospect they immediately get on it and have it done for when I ask for a follow up.
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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.
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United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

Taguig, Philippines

5th Ave & 26th St
Taguig, Philippines
1001 - 2000

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Emapta

4.7 3 reviews

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Verified

Undisclosed

Undisclosed

10,000+

Skopje, North Macedonia

Services provided

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

25% IT Staff Augmentation +3 services

15% Call Center Services

5% Engineering

5% HR Consulting

Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

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Reviews mention Efficient
Emapta has received positive feedback regarding their efficiency in providing necessary resources and support to clients. One client noted, 'Emapta has been able to deliver and meet our expectations,' highlighting their role in enhancing team productivity. Additionally, the responsiveness of Emapta's management was praised, with constant communication ensuring that client needs were addressed promptly. Overall, clients express satisfaction with Emapta's efficient service delivery and operational support.

BPO Services for Health Company

4.0 Nov 11, 2020

Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. When COVID-19 started, they also helped us in our transition to a remote working system.
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Industry Experience

Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
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Other Industry Healthcare Energy & natural resources

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.
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Skopje, North Macedonia

14 Boulevard Partizanski Odredi
Skopje, North Macedonia 1000
21 - 30

+389 2 307 0000

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Taskforce BPO

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Bitola, North Macedonia

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Finance & Accounting Outsourcing (FAO)

Taskforce BPO is a comprehensive business process outsourcing company specializing in telemarketing, data management, and outbound sales services. The overall feedback is highly positive, with clients appreciating their efficiency, cost-saving benefits, and excellent customer service, contributing to a reduction in monthly costs by approximately 30%. A minority of reviewers, around 10%, suggest minor improvements in transparency regarding costs.

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Reviews mention Timely
Clients have expressed a highly positive sentiment regarding Taskforce BPO's timeliness. One review highlights their ability to consistently meet deadlines, often delivering projects earlier than expected. The client noted, 'We have always received our projects and information that we need on time,' underscoring their reliability. Additionally, the respect shown towards both the company and its customers further reinforces their commitment to timely service. Overall, clients feel confident in Taskforce BPO's punctuality and efficiency.

Various Business Processes Support for Utility Service

5.0 Nov 2, 2017

We have always received our projects and information that we need on time, and most of the time it is early. We save time and money by utilizing their service to help us meet project deadlines and data management requirements. Their strengths are their ability to get projects done on time and the respectfulness they show towards the company and customer.
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Industry Experience

Taskforce BPO has demonstrated expertise across various industries, including Retail and Utilities, providing services such as outbound sales, data management, and customer support. Clients consistently commend their efficiency and cost-saving capabilities, with reports of significant time and financial savings. Overall sentiment reveals strong satisfaction, particularly in the Retail and Utilities sectors, emphasizing their strengths in project execution and customer respect.
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Retail Utilities Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients have consistently praised Taskforce BPO for delivering significant cost savings and value for money. One client reported a 30% reduction in costs within eight months, exceeding expectations, while others noted monthly savings ranging from $4,500 to $8,000. The pricing structure is deemed fair, and the service is described as effective and responsive. Overall, the sentiment is overwhelmingly positive, highlighting the company’s ability to provide efficient services that alleviate operational burdens.
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Bitola, North Macedonia

Keops Complex, Bul. Vasko Karangelevski br. 31
Bitola, North Macedonia 7000
76 - 100

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves North Macedonia

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Personable
Clients have consistently praised HelpSquad for their personable approach and personalized level of service. One client highlighted their 'willingness to support our needs to scale up or down,' reinforcing the sentiment that HelpSquad is attentive and adaptable to client requirements. The feedback indicates a strong appreciation for the company's commitment to customer service, with no reported areas for improvement, reflecting an overall positive sentiment regarding their interpersonal interactions.

Call Center Staff Aug for Higher Education Institution

5.0 Jul 24, 2025

The distinction here is their personalized level of service and broad technical depth for the cost.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a highly positive sentiment, highlighting exceptional communication and effective service delivery. A managing partner from Vello Property Management noted a 33% reduction in labor costs and enhanced guest communication quality. Similarly, a product management executive at National University praised HelpSquad's personalized service and robust technical capabilities, stating their solutions were seamlessly integrated and adaptable. Overall, clients commend HelpSquad for their responsiveness and alignment with project goals.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves North Macedonia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, Select VoiceCom received positive feedback for their organized and communicative approach, with clients appreciating their quick responses and personalized service. One client highlighted their ability to align company values and culture, while successfully sourcing and hiring a talented team. Overall, sentiment is highly favorable, with no suggested areas for improvement noted by reviewers.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves North Macedonia

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Proactive
Client feedback highlights Boldr.'s proactive approach to communication and problem-solving as a key strength. The Customer Happiness Team Lead of Tractive noted that Boldr. consistently delivers items on time and adapts strategies to meet evolving needs. Their commitment to continuous improvement and ability to anticipate changes in the customer support landscape were particularly impressive, setting them apart from other providers. Overall, the sentiment regarding Boldr.'s proactivity is highly positive.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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Agile Pro Solutions

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Skopje, North Macedonia

Services provided

25% Back Office Outsourcing

25% Call Center Services

20% Customer Service Outsourcing +3 services

15% Cybersecurity

10% IT Managed Services

5% Document Digitization & Management

Agile Pro Solutions, a Sales Outsourcing company, was launched in 2020. They provides Sales Outsourcing and Call Center Services.
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Skopje, North Macedonia

Kiro Gligorov
Skopje, North Macedonia 1000
151 - 200

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Jupiter BPO

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bitola, North Macedonia

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Jupiter BPO, a phone answering service, was founded in 2021. The team offers Call Center Services and Back Office Outsourcing.
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Bright Campaigns

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Ohrid, North Macedonia

Services provided

70% Call Center Services

6% Logo

6% Pay Per Click +3 services

6% Print Design

6% Sales Outsourcing

6% Web Design

Bright Campaigns, a call center, provides Call Center Services and Pay Per Click. The company is in Ohrid, North Macedonia.
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SALES MATIC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Prilep, North Macedonia

Services provided

20% Call Center Services

20% Custom Software Development

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Web Development

Established in 2021, SALES MATIC is a social media marketing agency. Their team offers Social Media Marketing and Custom Software Development.
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Prilep, North Macedonia

Lece Koteski
Prilep, North Macedonia
76 - 100

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OptaVista

Not yet reviewed

$5,000+

< $25 / hr

2 - 9

Ohrid, North Macedonia

Services provided

20% Web Development

10% Back Office Outsourcing

10% Call Center Services +6 services

10% Customer Service Outsourcing

10% Digital Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% UX/UI Design

10% Web Design

OptaVista is a small web development firm in Sheridan, Wyoming and Ohrid, North Macedonia. Their services include Web Development and Digital Strategy.
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Ohrid, North Macedonia

Nikola Karev
Ohrid, North Macedonia 6000
2 - 5

+38975207121

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What are Featured Providers?
Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves North Macedonia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Proactive
Clients have consistently praised Connext Global Solutions for their proactive approach. One CEO noted their ability to swiftly mobilize resources during the COVID-19 pandemic, ensuring uninterrupted services. Additionally, the company demonstrated proactivity in helping clients scale their workforce effectively. Overall, the sentiment reflects a strong appreciation for Connext's transparency, integrity, and commitment to addressing client needs promptly.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

We have enjoyed working with Connext and have developed a deep relationship with the company. As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Connext for their effective call center services and accounting support, noting improvements in guest satisfaction and employee workload management. One client highlighted a reduction in reservation errors and positive guest feedback, while another emphasized Connext's impressive hiring process and strong communication. Overall, the sentiment is positive, with suggestions for enhanced employee training as a potential area for improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Bogotá, Colombia

7c-51 Calle 139
Bogotá, Colombia 110121
151 - 200

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves North Macedonia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Proactive
Clients consistently highlight MarKam Solutions' proactive approach and effective communication. One client noted their 'clear and proactive' communication with regular updates, while another emphasized their 'exceptional project management' and ability to adapt swiftly to evolving needs. This responsiveness has led to improved outcomes, including a 50% increase in lead generation and efficient project execution. Overall, feedback reflects a strong sentiment towards MarKam's proactive engagement, which significantly enhances collaboration and results.

Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities. Whenever new needs arose, they acted with agility — offering practical solutions, strategic insights, and a hands-on approach that ensured smooth execution and consistent results.
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Back Office Outsourcing for Creative Agency

5.0 Nov 5, 2025

They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights their exceptional project management and adaptability. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and timely delivery of all tasks. One client praised their personal approach and willingness to tailor solutions to fit budget constraints. Overall, the sentiment is overwhelmingly positive, with no notable areas for improvement identified, reinforcing MarKam Solutions' reputation as a reliable partner.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.

Call Center Services for Global Tech Company

5.0 Jun 25, 2021

TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
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Call Center Services for Tech Company

5.0 Jun 16, 2021

Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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São Paulo, Brazil

Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-100
101 - 150

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OLBO

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Skopje, North Macedonia

Services provided

50% Email Marketing

20% Demand Generation Marketing

10% Application Testing +2 services

10% Other Marketing

10% Sales Outsourcing

OLBO is an Email Marketing company founded in 2024. The small team offers Email Marketing and Demand Generation Marketing.
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DigiDive

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Skopje, North Macedonia

Services provided

35% Business Consulting

35% IT Strategy Consulting

30% Call Center Services

DigiDive is an IT strategy consulting company. The team is based in Pittsburgh, Pennsylvania and Skopje, North Macedonia, and their services include IT strategy consulting and Business Consulting.
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Skopje, North Macedonia

Naum Naumovski Borce 40
Skopje, North Macedonia 1000
6 - 9

+389 70 200 738

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AppGreat

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Skopje, North Macedonia

Services provided

10% Back Office Outsourcing

10% Custom Software Development

10% Customer Service Outsourcing +7 services

10% Cybersecurity

10% DevOps Managed Services

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% UX/UI Design

10% Web Development

AppGreat is a midsize user experience company. They specialize in UX/UI Design and Cybersecurity and were founded in 2019.
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Skopje, North Macedonia

14 Boulevard Partizanski Odredi
Skopje, North Macedonia 1000
16 - 20

+359893439447

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FIXATE

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Skopje, North Macedonia

Services provided

45% IT Managed Services

25% Customer Service Outsourcing

15% Business Consulting +2 services

10% Back Office Outsourcing

5% IT Strategy Consulting

FIXATE is a small IT managed services company. They focus on IT managed services and Customer Service Outsourcing and were founded in 2024.
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Skopje, North Macedonia

br. 3 Boulevard Phillip the Second of Macedon
Skopje, North Macedonia 1000
2 - 5

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Skopje, North Macedonia

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Skopje, North Macedonia

Maksim Gorki 13, 1000 Skopje, North Macedonia
Skopje, North Macedonia 1000
101 - 150

(+43) 69912752539

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List of the Top North Macedonia BPO Services

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