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Top Call Center Services & Voice Services in North Macedonia

Ratings Updated: February 5, 2026
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1 Leaders 9 Contenders

10 Companies

Country: North Macedonia

List of the Top North Macedonia Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    SupportYourApp Logotype

    SupportYourApp

    4.9 76 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves North Macedonia

    Services provided

    25% Call Center Services
    55% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    5% Data Annotation Services

    SupportYourApp is a professional Contact Center Services provider specializing in comprehensive Customer Support Services, including 24/7 Inbound and Outbound Call Center operations. Across various reviews, their commitment to flexibility, scalability, and high-quality service delivery is consistently praised. Approximately 90% of reviewers highlight their proactive communication and value for cost, underscoring their adeptness in managing diverse telephonic support needs efficiently.

    See all 76 projects
    11 of 11 reviews are 5 stars
    1 new review for Call Center Services services
    $200,000 – $999,999 avg. project cost

    Reviewed 11 times in the past 6 months

    Over the past six months, SupportYourApp has garnered positive feedback for its dedicated and responsive customer support teams. Clients praised their ability to maintain high service standards, with one noting, 'timely issue resolution' and another highlighting 'improved customer satisfaction scores.' The team's professionalism and adaptability were consistently commended, especially during challenging circumstances. Areas for improvement include enhancing proactivity in suggesting workflow optimizations, as noted by a client. Overall, the sentiment reflects strong client satisfaction and effective collaboration.
    Read 11 Recent Reviews

    More responsive than most other service providers

    SupportYourApp is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    DSR, Argentina

    Libertador Avenue 2442, 4th Floor, Olivos
    DSR, Argentina B1636

    2 - 5

    See All Locations (3)
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves North Macedonia

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Puts the customer first

    Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.
    • Digital Marketing, SMM & SEO for Software Solutions Company
      5.0 Dec 8, 2023

      Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.

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    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.

      Read Full Review
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    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

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    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Javanese
    • Korean
    View all languages

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
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    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves North Macedonia

    Services provided

    30% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Innovative

    Clients have highlighted Simply Contact's innovative approach to customer service, noting their remarkable adaptability and proactive problem-solving capabilities. One client specifically praised their ability to tailor solutions to meet unique needs, stating, 'The adaptability and innovation Simply Contact brings to customer service are remarkable.' Overall, the sentiment regarding their innovative services is highly positive, reflecting satisfaction with the customized and effective service delivery.
    • Customer Service Outsourcing for Authentication Solutions Co
      5.0 Oct 18, 2023

      The collaboration with Simply Contact led to a significant improvement in our customer service metrics. We achieved a 45% reduction in response times and a 30% increase in customer satisfaction scores. The analytics provided by Simply Contact allowed us to identify areas for improvement and implement strategic changes, driving continuous enhancement in service quality. Their ability to provide support in multiple languages without compromising on quality was truly impressive. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out.

      Read Full Review
    • Customer Service Outsourcing for Data Analytics Company
      5.0 Oct 16, 2023

      With Simply Contact's expertise, we witnessed a 35% uptick in positive customer feedback on our live chat and social media channels. Additionally, the multilingual support led to a broader customer reach, enhancing our brand's global presence. The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality.

      Read Full Review
    Read All Reviews
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

    This provider is fluent in 11 languages:

    • English
    • Spanish
    • Arabic
    • Russian
    • German
    • French
    • Italian
    • Polish
    • Ukrainian
    • Romanian
    • Dutch
    View Profile Visit Website
  • Emapta Logotype

    4.7 3 reviews
    Verified
    Undisclosed
    Undisclosed
    10,000+
    Skopje, North Macedonia

    Services provided

    15% Call Center Services
    25% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO) +3 services
    25% IT Staff Augmentation
    5% Engineering
    5% HR Consulting

    Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

    See all 3 projects

    Industry Experience

    Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.

    Read All Reviews

    Select Industry to see insights

    Other Industry Healthcare Energy & natural resources

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.
    Read All Reviews

    View projects from:

    Australia (2) United States (1)

    This provider is fluent in 5 languages:

    • English
    • Japanese
    • German
    • Spanish
    • French

    This provider is available in 7 time zones:

    • Greenwich Mean Time (GMT)
    • Central European Time (CET)
    • Eastern European Time (EET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    • Australia Eastern Time (AET)

    Skopje, North Macedonia

    14 Boulevard Partizanski Odredi
    Skopje, North Macedonia 1000

    21 - 30

    +389 2 307 0000

    See All Locations (18)
    View Profile Visit Website
  • Taskforce BPO Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Bitola, North Macedonia

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1 service
    25% Finance & Accounting Outsourcing (FAO)

    Taskforce BPO is a provider of comprehensive Contact Center Services, specializing in Customer Support, Telemarketing, and Call Handling. Their clients consistently commend their ability to enhance productivity, achieve cost savings of up to 30%, and save significant time monthly. Approximately 100% of reviewers highlight their effective customer service and respectful client interactions.

    See all 3 projects
    3 of 3 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation & Customer Support for Retail Company

    5.0 — Read more
    Read 3 Reviews

    Industry Experience

    Taskforce BPO has demonstrated expertise across various industries, including Retail and Utilities, providing services such as outbound sales, data management, and customer support. Clients consistently commend their efficiency and cost-saving capabilities, with reports of significant time and financial savings. Overall sentiment reveals strong satisfaction, particularly in the Retail and Utilities sectors, emphasizing their strengths in project execution and customer respect.

    Read All Reviews

    Select Industry to see insights

    Retail Utilities Other Industry

    View projects from:

    Perrysburg, Ohio (1) West Monroe, Louisiana (1) Flushing, Ohio (1)

    Bitola, North Macedonia

    Keops Complex, Bul. Vasko Karangelevski br. 31
    Bitola, North Macedonia 7000

    76 - 100

    See All Locations (2)
    View Profile
  • Bright Campaigns Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Ohrid, North Macedonia

    Services provided

    70% Call Center Services
    6% Logo
    6% Pay Per Click +3 services
    6% Print Design
    6% Sales Outsourcing
    6% Web Design

    Bright Campaigns, a call center, provides Call Center Services and Pay Per Click. The company is in Ohrid, North Macedonia.

    Read more
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  • SALES MATIC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Prilep, North Macedonia

    Services provided

    20% Call Center Services
    20% Custom Software Development
    20% Sales Outsourcing +2 services
    20% Social Media Marketing
    20% Web Development

    Established in 2021, SALES MATIC is a social media marketing agency. Their team offers Social Media Marketing and Custom Software Development.

    Read more

    Prilep, North Macedonia

    Lece Koteski
    Prilep, North Macedonia

    76 - 100

    See All Locations (2)
    View Profile
  • Jupiter BPO Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Bitola, North Macedonia

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2 services
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing

    Jupiter BPO, a phone answering service, was founded in 2021. The team offers Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Agile Pro Solutions Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Skopje, North Macedonia

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    20% Customer Service Outsourcing +3 services
    15% Cybersecurity
    10% IT Managed Services
    5% Document Digitization & Management

    Agile Pro Solutions, a Sales Outsourcing company, was launched in 2020. They provides Sales Outsourcing and Call Center Services.

    Read more

    Skopje, North Macedonia

    Kiro Gligorov
    Skopje, North Macedonia 1000

    151 - 200

    See All Locations (1)
    View Profile
  • OptaVista Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    2 - 9
    Ohrid, North Macedonia

    Services provided

    10% Call Center Services
    20% Web Development
    10% Back Office Outsourcing +6 services
    10% Customer Service Outsourcing
    10% Digital Strategy
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% UX/UI Design
    10% Web Design

    OptaVista is a small web development firm in Sheridan, Wyoming and Ohrid, North Macedonia. Their services include Web Development and Digital Strategy.

    Read more

    Ohrid, North Macedonia

    Nikola Karev
    Ohrid, North Macedonia 6000

    2 - 5

    +38975207121

    See All Locations (1)
    View Profile
  • OLBO Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Skopje, North Macedonia

    Services provided

    50% Email Marketing
    20% Demand Generation Marketing
    10% Application Testing +2 services
    10% Other Marketing
    10% Sales Outsourcing

    OLBO is an Email Marketing company founded in 2024. The small team offers Email Marketing and Demand Generation Marketing.

    Read more
    View Profile
  • DigiDive Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Skopje, North Macedonia

    Services provided

    30% Call Center Services
    35% Business Consulting
    35% IT Strategy Consulting

    DigiDive is an IT strategy consulting company. The team is based in Pittsburgh, Pennsylvania and Skopje, North Macedonia, and their services include IT strategy consulting and Business Consulting.

    Read more

    Skopje, North Macedonia

    Naum Naumovski Borce 40
    Skopje, North Macedonia 1000

    6 - 9

    +389 70 200 738

    See All Locations (3)
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Skopje, North Macedonia

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Skopje, North Macedonia

    Maksim Gorki 13, 1000 Skopje, North Macedonia
    Skopje, North Macedonia 1000

    101 - 150

    (+43) 69912752539

    See All Locations (47)
    View Profile

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1 Taskforce BPO

List of the Top 1 North Macedonia Call Center Companies & Voice Services

  1. Taskforce BPO Logotype

    Taskforce BPO

    $1,000+
    < $25 / hr
    50 - 249
    Knoxville, TN

    Ability to deliver

    29.4/40.0
    16.2/20 Reviews
    3.8/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    25% Call Center Services
    75% Other
    View Profile Visit Website
  2. Bright Campaigns Logotype

    Bright Campaigns

    $5,000+
    < $25 / hr
    50 - 249
    Ohrid, North Macedonia

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    70% Call Center Services
    6% Sales Outsourcing
    24% Other
    View Profile Visit Website
  3. SALES MATIC Logotype

    SALES MATIC

    $1,000+
    < $25 / hr
    50 - 249
    Brandon, FL

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Call Center Services
    20% Sales Outsourcing
    60% Other
    View Profile Visit Website
  4. Jupiter BPO Logotype

    Jupiter BPO

    $1,000+
    < $25 / hr
    10 - 49
    Bitola, North Macedonia

    Ability to deliver

    5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5/10 Market Presence

    Service focus

    20% Call Center Services
    20% Sales Outsourcing
    60% Other
    View Profile Visit Website
  5. Agile Pro Solutions Logotype

    Agile Pro Solutions

    $5,000+
    < $25 / hr
    50 - 249
    Boca Raton, FL

    Ability to deliver

    6.4/40.0
    0/20 Reviews
    1.4/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Call Center Services
    75% Other
    View Profile Visit Website
  6. OptaVista Logotype

    OptaVista

    $5,000+
    < $25 / hr
    2 - 9
    Sheridan, WY

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  7. OLBO Logotype

    OLBO

    $1,000+
    < $25 / hr
    2 - 9
    Skopje, North Macedonia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  8. DigiDive Logotype

    DigiDive

    Undisclosed
    Undisclosed
    10 - 49
    Pittsburgh, PA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  9. Emapta Logotype

    Emapta

    Undisclosed
    Undisclosed
    10,000+
    Mandaluyong, Philippines

    Ability to deliver

    32.2/40.0
    15.2/20 Reviews
    7.6/10 Clients & Experience
    9.4/10 Market Presence

    Service focus

    15% Call Center Services
    85% Other
    View Profile Visit Website
  10. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Paris, France

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    15% Sales Outsourcing
    62% Other
    View Profile Visit Website

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