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Top Call Center Services & Voice Services in North Macedonia

Ratings Updated: February 5, 2026
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1 Leaders 9 Contenders

10 Companies

Country: North Macedonia

List of the Top North Macedonia Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    SupportYourApp Logotype

    SupportYourApp

    4.9 76 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves North Macedonia

    Services provided

    25% Call Center Services
    55% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    5% Data Annotation Services

    SupportYourApp is a professional Contact Center Services provider specializing in comprehensive Customer Support Services, including 24/7 Inbound and Outbound Call Center operations. Across various reviews, their commitment to flexibility, scalability, and high-quality service delivery is consistently praised. Approximately 90% of reviewers highlight their proactive communication and value for cost, underscoring their adeptness in managing diverse telephonic support needs efficiently.

    See all 76 projects

    Reviews mention High-quality work

    Clients consistently praise SupportYourApp for delivering high-quality work, highlighting their exceptional customer support and responsiveness. Feedback indicates that their team integrates seamlessly into client operations, demonstrating a deep understanding of products and customer needs. For instance, one client noted a significant increase in customer satisfaction and retention rates, while another emphasized their ability to provide in-depth support without relying on scripts. Overall, the sentiment reflects a strong endorsement of their service quality and adaptability.
    • Customer Support for E-Commerce Company
      5.0 May 5, 2023

      Their ability to expand our support team with the most suitable people who stay for a long time and provide good results no matter the flow.

      Read Full Review
    • Call Center Services for B2C Software Solutions Company
      5.0 Jan 17, 2023

      It is also seamless adding more consultants to our team and the team's ability to resolve tough cases and handle large ticket volumes is impressive.

      Read Full Review
    • Call Center Services for Video Editing Platform
      5.0 Oct 31, 2022

      Their loyalty and the way they not only maintain, but increase the quality of service through the years. We consider them an integral and organic part of our company.

      Read Full Review
    • Customer Care Support for Marketing Agency
      5.0 Feb 17, 2021

      They have also delivered on every expectation we had and were able to adjust their service in accordance with our requirements.

      Read Full Review
    • Customer Support Services for Financial Services Provider
      5.0 Nov 27, 2020

      SupportYourApp provides the same quality of services as if they were in-house, but for a more cost-effective rate.

      Read Full Review
    Read All Reviews

    Industry Experience

    SupportYourApp has demonstrated strong expertise across various industries, including IT Services, Non-Profit, Fitness, Education, Financial Services, and Gaming. Clients consistently highlight their responsive customer support, proactive problem-solving, and ability to improve customer satisfaction metrics. In IT Services, they excel in delivering technical support, while in Non-Profit and Fitness, they effectively enhance user engagement. Their adaptability in Education and Financial Services showcases their commitment to meeting diverse client needs, making them a suitable partner for organizations seeking reliable, scalable support solutions.

    Read All Reviews

    Select Industry to see insights

    Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback on SupportYourApp highlights consistent satisfaction with the company's pricing and value for money. Many clients emphasized that SupportYourApp's pricing fits their budgets while delivering high-quality service. For instance, a COO noted that SupportYourApp offered 'good value for cost,' while a CMO praised their 'timely responses' and 'great culture fit.' Overall, the sentiment reflects that clients appreciate the effective service provided relative to the cost, making SupportYourApp a preferred choice for many businesses.
    Read All Reviews

    View projects from:

    United States (24) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)

    This provider is fluent in 31 languages:

    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Turkish
    View all languages

    This provider is available in 33 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
    View all time zones
    View Profile Visit Website
    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves North Macedonia

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Javanese
    • Korean
    View all languages

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones

    Lagos, Nigeria

    2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
    Lagos, Nigeria 102215

    See All Locations (2)
    View Profile Visit Website
    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves North Macedonia

    Services provided

    30% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

    This provider is fluent in 11 languages:

    • English
    • Spanish
    • Arabic
    • Russian
    • German
    • French
    • Italian
    • Polish
    • Ukrainian
    • Romanian
    • Dutch
    View Profile Visit Website
  • Emapta Logotype

    4.7 3 reviews
    Verified
    Undisclosed
    Undisclosed
    10,000+
    Skopje, North Macedonia

    Services provided

    15% Call Center Services
    25% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO) +3 services
    25% IT Staff Augmentation
    5% Engineering
    5% HR Consulting

    Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

    See all 3 projects

    Reviews mention Puts the customer first

    Emapta consistently prioritizes customer needs, as highlighted by a client who praised their responsive and approachable consultants. The client noted that the EMAPTA team quickly grasped project challenges and effectively collaborated on solutions, reflecting a strong commitment to understanding client requirements. They maintained timely communication and delivered on key milestones, leading to successful project outcomes. Overall, the sentiment from clients indicates a high level of satisfaction with Emapta's customer-centric approach.
    • Website Dev for Health Care Provider
      5.0 Oct 25, 2020

      The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic. They really impressed me with their intent to completely understand our company and our challenges.

      Read Full Review
    Read All Reviews

    Industry Experience

    Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.

    Read All Reviews

    Select Industry to see insights

    Other Industry Healthcare Energy & natural resources

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.
    Read All Reviews

    Skopje, North Macedonia

    14 Boulevard Partizanski Odredi
    Skopje, North Macedonia 1000

    21 - 30

    +389 2 307 0000

    See All Locations (18)
    View Profile Visit Website
  • Taskforce BPO Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Bitola, North Macedonia

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1 service
    25% Finance & Accounting Outsourcing (FAO)

    Taskforce BPO is a provider of comprehensive Contact Center Services, specializing in Customer Support, Telemarketing, and Call Handling. Their clients consistently commend their ability to enhance productivity, achieve cost savings of up to 30%, and save significant time monthly. Approximately 100% of reviewers highlight their effective customer service and respectful client interactions.

    See all 3 projects
    3 of 3 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation & Customer Support for Retail Company

    5.0 — Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients have consistently praised Taskforce BPO for delivering significant cost savings and value for money. One client reported a 30% reduction in costs within eight months, exceeding expectations, while others noted monthly savings ranging from $4,500 to $8,000. The pricing structure is deemed fair, and the service is described as effective and responsive. Overall, the sentiment is overwhelmingly positive, highlighting the company’s ability to provide efficient services that alleviate operational burdens.
    Read All Reviews

    Bitola, North Macedonia

    Keops Complex, Bul. Vasko Karangelevski br. 31
    Bitola, North Macedonia 7000

    76 - 100

    See All Locations (2)
    View Profile
  • Bright Campaigns Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Ohrid, North Macedonia

    Services provided

    70% Call Center Services
    6% Logo
    6% Pay Per Click +3 services
    6% Print Design
    6% Sales Outsourcing
    6% Web Design

    Bright Campaigns, a call center, provides Call Center Services and Pay Per Click. The company is in Ohrid, North Macedonia.

    Read more
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  • SALES MATIC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Prilep, North Macedonia

    Services provided

    20% Call Center Services
    20% Custom Software Development
    20% Sales Outsourcing +2 services
    20% Social Media Marketing
    20% Web Development

    Established in 2021, SALES MATIC is a social media marketing agency. Their team offers Social Media Marketing and Custom Software Development.

    Read more

    Prilep, North Macedonia

    Lece Koteski
    Prilep, North Macedonia

    76 - 100

    See All Locations (2)
    View Profile
  • Jupiter BPO Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Bitola, North Macedonia

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2 services
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing

    Jupiter BPO, a phone answering service, was founded in 2021. The team offers Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Agile Pro Solutions Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Skopje, North Macedonia

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    20% Customer Service Outsourcing +3 services
    15% Cybersecurity
    10% IT Managed Services
    5% Document Digitization & Management

    Agile Pro Solutions, a Sales Outsourcing company, was launched in 2020. They provides Sales Outsourcing and Call Center Services.

    Read more

    Skopje, North Macedonia

    Kiro Gligorov
    Skopje, North Macedonia 1000

    151 - 200

    See All Locations (1)
    View Profile
  • OptaVista Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    2 - 9
    Ohrid, North Macedonia

    Services provided

    10% Call Center Services
    20% Web Development
    10% Back Office Outsourcing +6 services
    10% Customer Service Outsourcing
    10% Digital Strategy
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% UX/UI Design
    10% Web Design

    OptaVista is a small web development firm in Sheridan, Wyoming and Ohrid, North Macedonia. Their services include Web Development and Digital Strategy.

    Read more

    Ohrid, North Macedonia

    Nikola Karev
    Ohrid, North Macedonia 6000

    2 - 5

    +38975207121

    See All Locations (1)
    View Profile
  • OLBO Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Skopje, North Macedonia

    Services provided

    50% Email Marketing
    20% Demand Generation Marketing
    10% Application Testing +2 services
    10% Other Marketing
    10% Sales Outsourcing

    OLBO is an Email Marketing company founded in 2024. The small team offers Email Marketing and Demand Generation Marketing.

    Read more
    View Profile
  • DigiDive Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Skopje, North Macedonia

    Services provided

    30% Call Center Services
    35% Business Consulting
    35% IT Strategy Consulting

    DigiDive is an IT strategy consulting company. The team is based in Pittsburgh, Pennsylvania and Skopje, North Macedonia, and their services include IT strategy consulting and Business Consulting.

    Read more

    Skopje, North Macedonia

    Naum Naumovski Borce 40
    Skopje, North Macedonia 1000

    6 - 9

    +389 70 200 738

    See All Locations (3)
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Skopje, North Macedonia

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Skopje, North Macedonia

    Maksim Gorki 13, 1000 Skopje, North Macedonia
    Skopje, North Macedonia 1000

    101 - 150

    (+43) 69912752539

    See All Locations (47)
    View Profile

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1 Taskforce BPO

List of the Top 1 North Macedonia Call Center Companies & Voice Services

  1. Taskforce BPO Logotype

    Taskforce BPO

    $1,000+
    < $25 / hr
    50 - 249
    Knoxville, TN

    Ability to deliver

    29.4/40.0
    16.2/20 Reviews
    3.8/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    25% Call Center Services
    75% Other
    View Profile Visit Website
  2. Bright Campaigns Logotype

    Bright Campaigns

    $5,000+
    < $25 / hr
    50 - 249
    Ohrid, North Macedonia

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    70% Call Center Services
    6% Sales Outsourcing
    24% Other
    View Profile Visit Website
  3. SALES MATIC Logotype

    SALES MATIC

    $1,000+
    < $25 / hr
    50 - 249
    Brandon, FL

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Call Center Services
    20% Sales Outsourcing
    60% Other
    View Profile Visit Website
  4. Jupiter BPO Logotype

    Jupiter BPO

    $1,000+
    < $25 / hr
    10 - 49
    Bitola, North Macedonia

    Ability to deliver

    5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5/10 Market Presence

    Service focus

    20% Call Center Services
    20% Sales Outsourcing
    60% Other
    View Profile Visit Website
  5. Agile Pro Solutions Logotype

    Agile Pro Solutions

    $5,000+
    < $25 / hr
    50 - 249
    Boca Raton, FL

    Ability to deliver

    6.4/40.0
    0/20 Reviews
    1.4/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Call Center Services
    75% Other
    View Profile Visit Website
  6. OptaVista Logotype

    OptaVista

    $5,000+
    < $25 / hr
    2 - 9
    Sheridan, WY

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  7. OLBO Logotype

    OLBO

    $1,000+
    < $25 / hr
    2 - 9
    Skopje, North Macedonia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  8. DigiDive Logotype

    DigiDive

    Undisclosed
    Undisclosed
    10 - 49
    Pittsburgh, PA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  9. Emapta Logotype

    Emapta

    Undisclosed
    Undisclosed
    10,000+
    Mandaluyong, Philippines

    Ability to deliver

    32.2/40.0
    15.2/20 Reviews
    7.6/10 Clients & Experience
    9.4/10 Market Presence

    Service focus

    15% Call Center Services
    85% Other
    View Profile Visit Website
  10. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Paris, France

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    15% Sales Outsourcing
    62% Other
    View Profile Visit Website

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