Top BPO Companies in Hyderabad
6 Leaders 15 Contenders
101 Companies
List of the Top Hyderabad BPO Services
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Hyderabad, IndiaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Communicative
Clients have consistently praised Connext for their effective communication and proactive engagement throughout projects. One client highlighted 'frequent touchpoints, great communication and explanations,' which facilitated smooth onboarding and training. Another noted the 'very good and transparent' communication with Connext's team, fostering a strong working relationship. Overall, the sentiment regarding Connext's communicative approach is highly positive, with clients appreciating their responsiveness and dedication to client needs.-
IT Staff Augmentation for Payment Services Company
5.0 Nov 15, 2022ConnextGlobal was more on the ball than we were. We had excellent back and forth communication. Again, we followed the lead they showed us.
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Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Finance & Accounting Outsourcing for Entertainment Co
5.0 Sep 29, 2025Frequent touchpoints, great communication and explanations on what we need to do and what they are doing. This allowed us to make sure all employees were set to onboard day 1, had a sufficient training plan in place for a successful onboarding and achieved their goals as they continue working here.
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Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Hyderabad, IndiaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Proactive
Hugo Inc. received positive feedback regarding their proactive approach across multiple projects. Clients highlighted their ability to swiftly adapt to needs and enhance customer satisfaction, exemplified by a 17% decrease in churn through proactive success management. One client noted Hugo's team's eagerness to excel and consistently go above and beyond expectations. Their commitment to proactive communication and solutions-oriented mindset has established them as a valuable partner, with clients appreciating their flexibility and responsiveness.-
Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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UndisclosedUndisclosed2 - 9Secunderabad, India
Services provided
40% Financial Advising & Planning20% Commercial Financing20% Sales Outsourcing +2 services10% Business Consulting10% Financial ConsultingExigo Consulting is a Financial Advising & Planning company. They offer Financial Advising & Planning and Commercial Financing and are located in Secunderabad, India.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 6 Hyderabad BPO Services
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$100,000+Undisclosed10,000+Hyderabad, India
Ability to deliver
25.7/40.015.8/20 Reviews4.5/10 Clients & Experience5.4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Kothaguda, India
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Hyderabad, India
Ability to deliver
29.1/40.016.6/20 Reviews9.1/10 Clients & Experience3.4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Hyderabad, India
Ability to deliver
20.9/40.016.8/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Secunderabad, India
Ability to deliver
13.6/40.013.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$5,000+< $25 / hr50 - 249Hyderabad, India
Ability to deliver
19.5/40.015.8/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed1,000 - 9,999Hyderabad, India
Ability to deliver
5.8/40.00/20 Reviews2.1/10 Clients & Experience3.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Hyderabad, India
Ability to deliver
5.4/40.00/20 Reviews2.4/10 Clients & Experience3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Hyderabad, India
Ability to deliver
4.4/40.00/20 Reviews0/10 Clients & Experience4.4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Hyderabad, India
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Hyderabad, India
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Hyderabad, India
Ability to deliver
19.9/40.016.2/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$10,000+$50 - $99 / hr10 - 49Hyderabad, India
Ability to deliver
19.2/40.016.2/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Secunderabad, India
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Hyderabad, India
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Hyderabad, India
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Hyderabad, India
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+Undisclosed50 - 249Hyderabad, India
Ability to deliver
6.1/40.00/20 Reviews1.8/10 Clients & Experience4.3/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Madhapur, India
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Secunderabad, India
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Hyderabad, India
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other
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