Top BPO Companies in Tallinn
2 Leaders 15 Contenders
24 Companies
List of the Top Tallinn BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Tallinn, EstoniaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Flexible
Hugo Inc. has received consistent positive feedback regarding their flexibility in project execution. Clients highlighted their ability to adapt quickly to changing needs, with one CMO noting their capability to scale operations without bureaucratic delays. Another client commended their responsiveness and customization of services, stating that Hugo's team consistently exceeded expectations. Overall, the sentiment around flexibility is overwhelmingly positive, with clients appreciating the seamless integration of Hugo's solutions into their unique business environments.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs. What I like most about Hugo is their team's ability to tackle complex problems head-on without needing constant direction. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners.
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Industry Experience
Hugo Inc. has received positive feedback across several industries, including Financial Services, eCommerce, Automotive, Gaming, Information Technology, and Advertising. Clients commend their expertise in customer support, operational efficiency, and capacity augmentation. In Financial Services, they excelled in enhancing customer success and reducing churn. In eCommerce, their contributions led to significant revenue growth and streamlined operations. The sentiment leans favorable, showcasing Hugo's adaptability and effectiveness, making them suitable for projects in sectors requiring robust customer engagement and operational support.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Hugo Inc. for providing excellent value for money, consistently noting their competitive pricing and effective service delivery. One client highlighted their selection due to 'good value for cost,' while another emphasized the '80% improvement in efficiency compared to in-house hiring.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews underscore how Hugo's partnership has led to significant operational improvements without excessive expenditure.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Tallinn, EstoniaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Receptive
The feedback regarding Connext reflects a highly receptive sentiment, with clients noting their attentiveness to needs and flexibility in adapting recruitment strategies. One client emphasized that Connext 'truly listened to our needs' and adjusted their approach accordingly. Furthermore, the consistent communication and support throughout the project were highlighted as key strengths, demonstrating their commitment to a long-term partnership. Overall, clients expressed satisfaction with Connext's responsiveness and collaborative approach.-
Recruitment Services for Expense Management Software Company
5.0 Jul 25, 2022Highly effective – Connext set up touchpoints at the degree of frequency we required (up to daily) and had a regular exchange of emails to ensure we were not losing cycles due to time zone differences. Initially they also worked with our internal recruiting team to understand the types of candidate profiles we typically looked for to more rapidly target individuals who might be a good fit. Connext has truly listened to our needs across roles and has adjusted their recruiting outreach methodology as required to help us. It is clear that they see our long-term success as an extension of their own.
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Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Tallinn, EstoniaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Tallinn, Estonia
Services provided
80% Sales Outsourcing20% Application TestingSee all 9 projectsDatarob is a lead generation and digital marketing company that specializes in creating customized contact databases, managing email and LinkedIn outreach campaigns, and providing strategic consulting. Overall feedback from their reviews indicates a strong emphasis on client satisfaction and adaptability, with 100% of reviewers highlighting their responsiveness and customer-oriented approach. Clients consistently praise Datarob's ability to meet their needs effectively, resulting in significant improvements in lead generation and client engagement.
Reviews mention Knowledgeable
Clients consistently highlight Datarob's deep expertise and responsiveness, describing the team as knowledgeable and attentive to their needs. One client remarked that Datarob 'knows what they are doing' and appreciates their understanding of project requirements, indicating a partnership approach rather than a mere service provision. Overall, the sentiment reflects a strong confidence in Datarob's capabilities, with feedback emphasizing their adeptness in delivering tailored solutions.-
Marketing Campaign & Consultation for VoIP Service
5.0 Apr 7, 2021They do know what they are doing with deep expert knowledge. The main thing is that they understand what we need and listen to us. They're more like a partner than just a service provider.
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Industry Experience
Datarob has demonstrated expertise across various industries, notably in telecommunications, human resources, IT, and business services. Clients praised their adaptability, effective lead generation, and commitment to communication. Overall sentiment is positive, highlighting Datarob's strengths in understanding client needs, delivering measurable results, and maintaining flexibility. Companies seeking assistance in lead generation, database management, or outreach campaigns, particularly in tech and service-oriented sectors, would find Datarob to be a strong partner.
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Software Consulting IT Services Telecommunications Transportation Information technology Business services Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Datarob's competitive pricing and excellent value for money. One CEO noted that Datarob charged only after delivering results, which was a significant advantage. Another client emphasized the impressive outcomes achieved, such as generating a large number of qualified leads, underscoring the company's effectiveness. Overall, clients express satisfaction with the cost relative to the quality of service and results, indicating a strong sentiment towards Datarob's pricing strategy.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Services provided
40% Sales Outsourcing20% Corporate Training & Coaching15% Blockchain Marketing +2 services15% Public Relations10% Email MarketingSee all 4 projectsLialoom is a company specializing in sales process optimization and lead generation. Across various reviews, clients highlight Lialoom’s effective strategy development, tailored solutions, and attention to detail, with approximately 90% of reviews expressing satisfaction with their services. Clients commend their ability to significantly enhance sales performance and generate quality leads, while also noting their proactive project management and responsiveness.
Reviews mention Knowledgeable
Clients consistently describe Lialoom as knowledgeable and adept at providing tailored solutions. For instance, a CEO noted their expertise in refining sales strategies and delivering effective training, which significantly improved operational efficiency. The feedback highlights Lialoom's ability to understand client needs and adapt accordingly, although there is a suggestion for more industry-specific customization. Overall, the sentiment regarding Lialoom's knowledge is highly positive, emphasizing their commitment to helping clients achieve their objectives.-
Sales Training & Outsourcin for Advertising Network
5.0 Jan 19, 2025What stood out about Lialoom was their ability to tailor solutions to our needs. They’re knowledgeable, easy to work with, and focused on helping us improve sales and grow our business.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Lialoom's strong value for cost, noting that their services deliver substantial results without exceeding budget constraints. For instance, one client emphasized Lialoom's 'good value for cost' and another mentioned their 'pricing fit our budget.' Overall sentiment reflects satisfaction with the financial investment, as clients reported improved sales performance and operational efficiency, reinforcing the perception of Lialoom as a cost-effective partner in achieving business objectives.Was this helpful?
More responsive than most other service providers
Get in TouchLialoom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves Tallinn, EstoniaServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, providing services such as data entry, content management, and market research. Client feedback highlights their adaptability, professionalism, and ability to meet deadlines, with 100% of reviews noting their excellent communication and project management skills. No areas for improvement were mentioned, reflecting a strong satisfaction rate across diverse industries.
Reviews mention Exceptional performance
The client expressed exceptional satisfaction with TechSpeed LLC, highlighting their efficiency, accuracy, and organization in managing a complex data entry project. Specifically, the project was completed within a tight six-hour deadline, with little to no errors. The client praised TechSpeed's responsive communication and commitment to perfection, stating, 'Their level of consistency in being efficient, responsive, and error-free is something to be admired.' Overall, the sentiment reflects a strong reliance on TechSpeed's services for organizational success.-
Transcription Services for Consumer Credit Reporting Agency
5.0 Dec 12, 2022TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Data Entry for Scholarship Fund
5.0 Jul 11, 2019The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. We could not operate without their assistance.
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Data Entry for Scholarship Fund
5.0 Jul 11, 2019Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient is reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Entry for Scholarship Fund
5.0 Jul 11, 2019Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error free is something to admired.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC highlight a strong overall sentiment of satisfaction among clients. One client praised their professionalism and adaptability, noting that they exceeded expectations in data management tasks for a WordPress site. Another client commended the company for delivering comprehensive election information with speed and accuracy, surpassing competitors. Communication was consistently described as easy and responsive, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and value for money. One client noted their selection was influenced by the 'good value for cost,' while another emphasized that pricing fit their budget. Overall sentiment reflects satisfaction, with clients appreciating the combination of quality service and timely delivery at reasonable rates. Many reviews indicate that TECHSPEED INC exceeded expectations, reinforcing their reputation as a cost-effective partner for various data-related projects.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Tallinn, EstoniaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Efficient
Clients have consistently praised MarKam Solutions for their efficient project management and timely deliveries. One reviewer highlighted their ability to significantly increase listing output and improve turnaround times while maintaining quality. The structured approach and proactive communication were noted as key strengths, allowing for seamless collaboration. Overall, the sentiment reflects high satisfaction with MarKam's efficiency and responsiveness, with no notable areas for improvement identified.-
Back Office Outsourcing for Creative Agency
5.0 Nov 5, 2025They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$100,000+Undisclosed10,000+Serves Tallinn, EstoniaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention High-quality work
Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.
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BPO Services for Social Media Platform
4.0 Apr 14, 2022We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.
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Call Center Services for Tech Company
5.0 Jun 16, 2021TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed10,000+Tallinn, Estonia
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Tallinn, Estonia
Tartu mnt. 63, Entrance B, 10115, Tallinn
Tallinn, Estonia 10115151 - 200
+37 26 681062
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$5,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
15% Customer Service Outsourcing15% Media Planning & Buying10% Custom Software Development +13 services10% IT Managed Services10% Low/No Code Development8% Other Digital Marketing5% Advertising5% DevOps Managed Services5% IT Strategy Consulting5% Marketing Strategy5% Other Marketing2% Back Office Outsourcing2% Business Consulting1% Computer Engineering1% Corporate Training & Coaching1% Document Digitization & ManagementSee all 3 projectsAttekmi is a programmatic advertising company specializing in RTB solutions and traffic optimization. Reviews highlight their exceptional customer service, with 100% of clients praising their responsive and proactive support. They are commended for their ability to tailor solutions to client needs, leading to improved traffic quality and increased ROI, with no negative feedback noted.
Industry Experience
Attekmi demonstrates strong expertise in the Advertising & Marketing industry, specifically within programmatic advertising and ad tech. Clients praise their effective implementation of RTB solutions, comprehensive support, and tailored strategies that enhance campaign performance and ROI. The overall sentiment is highly positive, as they consistently deliver on objectives and adapt solutions to client needs, making them a suitable partner for businesses seeking to improve traffic quality and operational efficiency in this sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Attekmi's exceptional value for money and effective pricing strategies. One client noted that Attekmi's services facilitated impressive ROI and stable income, while another emphasized the company's alignment of high ratings and good value for cost in their selection process. Overall, feedback indicates that Attekmi not only meets but often exceeds client expectations, ensuring that their investments yield substantial returns and satisfactory project outcomes.Was this helpful?
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$1,000+< $25 / hr250 - 999Tallinn, Estonia
Services provided
37% Call Center Services25% Back Office Outsourcing13% Customer Service Outsourcing +2 services13% HR Outsourcing12% RecruitingSee all 1 projectsMulti-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
Read moreSee All Locations (5)Tallinn, Estonia
Tartu mnt. 63, Entrance B,
Tallinn, Estonia 1011521 - 30
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$1,000+$50 - $99 / hr50 - 249Tallinn, Estonia
Services provided
30% Call Center Services25% Other Digital Marketing15% Staffing +3 services10% AI Development10% HR Consulting10% RecruitingApifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.
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$1,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
50% Call Center Services25% Sales Outsourcing20% CRM Consulting and SI +1 service5% Market ResearchSee all 1 projectsFontakt is a leading B2B telemarketing and presales agency in the Baltic and Nordic region, providing high-performance calling services, lead generation, and sales process support for companies
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Featured
What are Featured Providers?
UndisclosedUndisclosed250 - 999Serves Tallinn, EstoniaServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing and recruitment company that excels in sourcing and managing remote employees across various industries. With approximately 90% positive feedback from reviewers, clients frequently praise their ability to find great talent and their supportive project management approach. Notably, around 40% of reviewers highlight their cultural fit and alignment with company values as standout features.
Reviews mention Open to feedback
The overall sentiment regarding Remote Team Solutions' openness to feedback is highly positive. Clients appreciate their accessibility and willingness to adapt to specific needs. One client noted, 'They actually listen and present great solutions,' highlighting their responsiveness. Additionally, the collaborative nature of the recruitment process, where clients are involved in interviews, further emphasizes their commitment to client input. While there may be slight delays in recruitment, the quality of service is deemed worth the investment.-
HR Services for IT Consulting Firm
5.0 Aug 29, 2022They actually listen and present great solutions. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are, and how they feel an actual part of our company, not just numbers.
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1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for Remote Team Solutions indicates a strong positive sentiment, highlighting their effective talent acquisition and project management. One client noted an increased close rate and praised their responsiveness, particularly mentioning team member Gustavo. Another client lauded the quick issuance of policies while maintaining quality, appreciating the autonomy in managing their team. Areas for improvement mentioned include a tendency to rush the hiring process, though overall satisfaction with their services was evident.Was this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
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UndisclosedUndisclosed10 - 49Tallinn, Estonia
Services provided
60% Call Center Services40% Customer Service OutsourcingRoheline Laine Green Wave is a phone answering service. Headquartered in Tallinn, Estonia, the agency was established in 2002. Their team offers Call Center Services and Customer Service
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$1,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
50% Sales Outsourcing35% Direct Marketing15% Social Media MarketingSee all 1 projectsGRINFI is a lead generation company specializing in LinkedIn services. However, feedback indicates dissatisfaction with their performance, as they delivered only 4 leads instead of the promised 30 per month. The client's experience was overwhelmingly negative, with 100% of the feedback highlighting unmet promises and poor communication.
Industry Experience
GRINFI has received critical feedback primarily from clients in the Software industry, particularly those involved in e-commerce. The reviews highlight significant shortcomings in lead generation efforts, with clients expressing dissatisfaction over unmet promises and poor communication. Overall sentiment is negative, as clients felt misled regarding outcomes, indicating that organizations in need of reliable lead generation support may find GRINFI does not meet their expectations.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates significant dissatisfaction with GRINFI's cost-effectiveness. One CEO reported paying a premium for a service that promised 30 leads per month but only delivered four, describing the experience as a 'lie' and a waste of money. Despite attempts to negotiate a partial refund due to poor performance, the company reportedly reversed its agreement. Overall, the sentiment reflects a lack of value for money, with clients advising potential customers to avoid GRINFI.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Services provided
70% Sales Outsourcing20% Email Marketing10% Business ConsultingSee all 23 projectsGrowtech is a B2B lead generation and sales strategy company renowned for its effective outreach campaigns and strategic sales support. They receive overwhelmingly positive feedback, with clients highlighting their impressive conversion rates and strong project management. Approximately 80% of reviewers commend Growtech's alignment with company values and budget considerations, while 70% appreciate their excellent communication and responsiveness.
Industry Experience
Growtech has demonstrated expertise across various industries including construction, retail, advertising & marketing, logistics, and IT. Clients praised their effective outreach strategies, high conversion rates, and ability to deliver measurable results, with notable strengths in lead generation and sales support. Overall sentiment is positive, highlighting Growtech's adaptability, strong communication, and value for cost, making them a suitable partner for companies seeking growth in diverse sectors.
Read All ReviewsSelect Industry to see insights
Retail Other Industry Advertising & marketing Consulting Human Resources Software Supply Chain, Logistics, and Transport Information technology Construction IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently remarked on Growtech's competitive pricing and excellent value for money. Feedback highlighted that their costs fit within budget constraints while delivering impressive outcomes, such as generating hundreds of leads and scheduling numerous meetings. One client noted, 'Pricing fit our budget and good value for cost,' while another stated, 'They delivered beyond what was agreed.' Overall, sentiment regarding cost-effectiveness and value was overwhelmingly positive across multiple reviews.Was this helpful?
More responsive than most other service providers
Get in TouchGrowtech is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)Tallinn, Estonia
Lai 20, 10133 Tallinn, Estonia
Tallinn, Estonia 101331
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UndisclosedUndisclosed2 - 9Rohuneeme, Estonia
Services provided
70% Sales Outsourcing25% Business Consulting5% Marketing StrategySalesmarket is a small Rohuneeme, Estonia-based Sales Outsourcing company. The team offers Sales Outsourcing and Business Consulting.
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UndisclosedUndisclosed10 - 49Tallinn, Estonia
Services provided
80% Call Center Services20% Customer Service OutsourcingCSC Telecom is an answering service company based in Tallinn, Estonia. Established in 1995, the team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Tallinn, Estonia
Services provided
64% Call Center Services20% Other Digital Marketing16% Customer Service OutsourcingIP Callcenters, a small call center, is located in Tallinn, Estonia. Their services include Call Center Services and Other Digital Marketing.
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$1,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
40% Document Digitization & Management20% AI Development20% Robotics Process Automation +2 services10% AI Consulting10% Custom Software DevelopmentDocument Digitization & Management company MBIT-Consultants is headquartered in Kyiv, Ukraine and Tallinn, Estonia. The team offers Document Digitization & Management and Artificial Intelligence.
Read moreSee All Locations (2)Tallinn, Estonia
Harju maakond, Kesklinnalinnaosa Ahtri tn 12
Tallinn, Estonia 1015110 - 15
+491743896636
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UndisclosedUndisclosed2 - 9Tallinn, Estonia
Services provided
30% Back Office Outsourcing30% Cybersecurity30% IT Managed Services +1 service10% BlockchainCappture is a small Back Office Outsourcing company headquartered in Tallinn, Estonia. The team offers Back Office Outsourcing and IT managed services.
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$1,000+< $25 / hr2 - 9Tallinn, Estonia
Services provided
35% Accounting35% Sales Outsourcing30% Marketing StrategyAccounting company Outsource Work is located in Tallinn, Estonia and Austin, Texas. They provide Accounting and Sales Outsourcing and were established in 2023.
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$1,000+< $25 / hr2 - 9Tallinn, Estonia
Services provided
50% Business Consulting30% Back Office Outsourcing20% Compliance ConsultingAddress In Estonia is a small Business Consulting company based in Tallinn, Estonia. Their services include Business Consulting and Back Office Outsourcing.
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$5,000+$100 - $149 / hr10 - 49Tallinn, Estonia
Services provided
20% Business Consulting20% Manufacturing Consulting20% Procurement Support +2 services20% Sales Outsourcing20% Supply Chain ManagementFVSource is a Business Consulting company. Their team is based in Ho Chi Minh City, Vietnam and Tallinn, Estonia and offers Business Consulting and Sales Outsourcing.
Read moreSee All Locations (3)Tallinn, Estonia
5 Narva maantee
Tallinn, Estonia 101172 - 5
0379794567
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$1,000+< $25 / hr10 - 49Maardu, Estonia
Services provided
80% Translation15% Call Center Services5% TranscriptionTerratra OÜ is a Translation company. Based in Maardu, Estonia, the company focuses on Translation and Call Center Services.
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$5,000+$200 - $300 / hr50 - 249Tallinn, Estonia
Services provided
5% AI Consulting5% BI & Big Data Consulting & SI5% Back Office Outsourcing +17 services5% Business Consulting5% CRM Consulting and SI5% Cloud Consulting & SI5% Compliance Consulting5% Cybersecurity5% Digital Strategy5% ECM Consulting and SI5% ERP Consulting and SI5% Event Management5% Finance & Accounting Outsourcing (FAO)5% Fractional CMO Services5% IT Managed Services5% IT Staff Augmentation5% IT Strategy Consulting5% Other IT Consulting and SI5% Sales Outsourcing5% Unified Communications Consulting & SISee all 1 projectsGrant & Graham is a senior management consultancy founded in 2009, with offices around the world. We work with boards and leadership teams across FinTech, banking, AI, technology, telecoms,
Read moreSee All Locations (15)Tallinn, Estonia
Narva maantee 4
Tallinn, Estonia 101172 - 5
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$5,000+$100 - $149 / hr2 - 9Tallinn, Estonia
Services provided
10% Advertising10% Branding10% Content Marketing +7 services10% Conversion Optimization10% Custom Software Development10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentCIMA Estonia is an Advertising company. They focus on Advertising and Branding and are located in Tallinn, Estonia.
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UndisclosedUndisclosed50 - 249Kesklinna, Estonia
Services provided
55% Customer Service Outsourcing45% Call Center ServicesKontaktikeskus is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and were founded in 2009. The firm is based in Kesklinna, Estonia.
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$1,000+$25 - $49 / hr50 - 249Tallinn, Estonia
Services provided
40% Back Office Outsourcing16% Sales Outsourcing14% Call Center Services +3 services10% Customer Service Outsourcing10% Recruiting10% TranscriptionKatrium is a Back Office Outsourcing company. They provide Back Office Outsourcing and Sales Outsourcing and were launched in 2007. The firm is headquartered in Tallinn, Estonia.
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$1,000+$25 - $49 / hr50 - 249Tallinn, Estonia
Services provided
100% Back Office OutsourcingGrant Thornton is a Back Office Outsourcing company. Located in Tallinn, Estonia, the firm focuses on Back Office Outsourcing.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 2 Tallinn BPO Services
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$1,000+< $25 / hr10 - 49Tallinn, Estonia
Ability to deliver
27.9/40.015.8/20 Reviews6.6/10 Clients & Experience5.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Ability to deliver
27.1/40.016.6/20 Reviews6.5/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10,000+Tallinn, Estonia
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
76% Back Office Outsourcing24% Other -
$5,000+Undisclosed10 - 49Tallinn, Estonia
Ability to deliver
24.2/40.015.8/20 Reviews0/10 Clients & Experience8.4/10 Market PresenceService focus
18% Back Office Outsourcing82% Other -
$1,000+< $25 / hr250 - 999Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+$50 - $99 / hr50 - 249Tallinn, Estonia
Ability to deliver
11.9/40.00/20 Reviews4.7/10 Clients & Experience7.2/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+Undisclosed10 - 49Tallinn, Estonia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Tallinn, Estonia
Ability to deliver
6.4/40.01.8/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Ability to deliver
25.2/40.016.8/20 Reviews3.2/10 Clients & Experience5.2/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed2 - 9Rohuneeme, Estonia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed10 - 49Tallinn, Estonia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed2 - 9Tallinn, Estonia
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr2 - 9Tallinn, Estonia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+< $25 / hr2 - 9Tallinn, Estonia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other
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