Top BPO Companies in Tallinn

Ratings Updated: April 22, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Tallinn, Estonia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Flexible
The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Customer Support for IT Company

5.0 Aug 24, 2023

The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Tallinn, Estonia

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Timely
Overall, client feedback regarding TECHSPEED INC's timeliness is overwhelmingly positive. Clients frequently highlight their ability to deliver work on or ahead of schedule, with one client noting, 'All deliverables were completed on time or ahead of deadline.' Another mentioned, 'They always deliver work on time.' Their proactive communication and responsiveness to urgent requests further reinforce their reputation for timely performance, as seen in multiple reviews where clients felt assured of receiving timely updates and solutions.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

They are professional and helpful, and they always deliver work on time. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

The project is always completed within the time constraints provided and with little to no errors. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. We could not operate without their assistance.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Data Entry & Mobile App Dev for Boutique Design Firm

5.0 Dec 17, 2018

TechSpeed delivered the projects on time with competitive pricing. Both clients have signed on for more projects with us based on the results we delivered. The speed, accuracy, and value of their work were outstanding.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback on TECHSPEED INC highlights their exceptional service and professionalism. One client noted their effective data management for a WordPress project, emphasizing timely delivery and adaptability to changes. Another client praised the company's speed and accuracy in providing election information, surpassing competitors. Overall, clients express high satisfaction, with no significant areas for improvement identified, indicating TECHSPEED INC as a reliable partner for diverse project needs.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Tallinn, Estonia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Team players
Clients consistently commend Connext for their collaborative spirit and dedication to partnership. One client noted, "Connext takes a lot of pride in making the relationship successful," highlighting their effective communication and support. The team's commitment to excellence and proactive engagement has led to successful outcomes, with one client stating, "The staff are engaged and committed to providing excellent service." Overall, feedback reflects a strong sentiment of appreciation for Connext as a reliable team player.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

Connext takes a lot of pride in making the relationship successful. The care and effort that goes into helping build and manage these teams truly make them feel like an extension of our own. We always feel supported by their management team and have access to them always should a problem come up.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, reviews for Connext highlight their effective call center services, particularly for an entertainment company. Clients appreciate the positive feedback from guests and a notable reduction in complaints. The team is praised for timely delivery and an impressive hiring process, although suggestions for improved employee training were noted. Overall, the sentiment is highly positive, indicating strong alignment with client values and satisfaction with the results.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Datarob

4.9 9 reviews

$1,000+

< $25 / hr

10 - 49

Tallinn, Estonia

Services provided

80% Sales Outsourcing

20% Application Testing

Datarob is a lead generation and digital marketing company that offers services such as database generation, email and LinkedIn outreach, and domain health management. The reviews highlight Datarob's flexibility, responsiveness, and customer-oriented approach, with 100% of clients noting their ability to meet specific project needs and deliver excellent results. Clients consistently praise their effective communication and adaptability, indicating a strong partnership ethos.

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Reviews mention Communicative
Client feedback highlights Datarob's strong communication skills, noting 'prompt communication' through various channels such as email, Telegram, and calls. Their attentiveness to client needs and readiness to adapt to demands were particularly appreciated. Overall, the sentiment regarding Datarob's communicative abilities is highly positive, reflecting a commitment to effective collaboration and client satisfaction.

Lead Generation for Business Consulting Company

4.5 Nov 10, 2021

The workflow was marked by prompt communication via Email, Telegram, or calls. This ensured that any issues could be addressed quickly and effectively, allowing for a smooth collaboration. Their readiness to adapt to customers' demands further enhanced the efficiency of the communication process.
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Industry Experience

Datarob has garnered positive feedback across various industries, including Software, Consulting, IT Services, Telecommunications, Transportation, Human Resources, and Business Services. Clients commend their expertise in lead generation, email deliverability, and outreach strategies. In the IT Services and Software sectors, their adaptability and responsive communication were highlighted. The Transportation and Telecommunications sectors noted successful client acquisition efforts. Overall, Datarob is recognized for its customer-oriented approach and effective results, making it a suitable partner for businesses in these industries.
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Software Consulting IT Services Telecommunications Transportation Information technology Human Resources Business services

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Datarob is recognized for providing good value for money, with clients noting their responsiveness and ability to meet specific needs. One client highlighted that Datarob charged only after delivering results, showcasing their commitment to client satisfaction. Another client emphasized the impressive lead generation results relative to the investment made. Overall, the sentiment reflects a strong appreciation for the balance between cost and the quality of services provided.
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Ukraine (5) Austria (1) Belarus (1) Spain (1) England (1)

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Lialoom

5.0 4 reviews

$5,000+

$50 - $99 / hr

10 - 49

Tallinn, Estonia

Services provided

40% Sales Outsourcing

20% Corporate Training & Coaching

15% Blockchain Marketing +2 services

15% Public Relations

10% Email Marketing

Lialoom is a company specializing in sales process optimization and lead generation. Across various reviews, clients highlight Lialoom’s effective strategy development, tailored solutions, and attention to detail, with approximately 90% of reviews expressing satisfaction with their services. Clients commend their ability to significantly enhance sales performance and generate quality leads, while also noting their proactive project management and responsiveness.

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight Lialoom's strong value for cost, with feedback indicating that their services are well-priced relative to the quality delivered. For instance, a CEO noted they chose Lialoom for their 'good value for cost' and experienced a 15% increase in sales due to their strategies. Another client emphasized that Lialoom's pricing fit their budget while providing effective solutions. Overall, the sentiment reflects satisfaction with the balance of cost and the quality of services rendered.
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More responsive than most other service providers

Lialoom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Estonia (3) Poland (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

From Tallinn, Lialoom specializes in sales process enhancement, lead generation, and appointment setting for tech, crypto, and HR companies. Reviewers highlight their creative, responsive approach, timely delivery, and ability to adapt strategies, showcasing significant experience in managing complex, multi-channel campaigns.
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Featured

What are Featured Providers?
Remote CoWorker

4.8 179 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Tallinn, Estonia

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a versatile virtual assistant and administrative support company offering services across various industries, such as law, psychiatry, and real estate. Feedback highlights their exceptional responsiveness and efficiency, with 100% of reviewers noting timely delivery and improved productivity. Clients consistently praise their ability to match the right personnel to project needs, resulting in enhanced operational efficiency and client satisfaction.

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Reviews mention Knowledgeable
Clients have consistently praised Remote CoWorker for their knowledgeable virtual assistants, highlighting their expertise in various fields. One client noted the impressive qualifications of their VA, emphasizing her 'knowledge, expertise, and help' in managing business tasks. Another client described their assistant as a 'standard setter,' showcasing her professionalism and mastery of administrative duties. Overall, the sentiment reflects high satisfaction with the team's knowledge and ability to meet client needs effectively.

Virtual Assistance for Entertainment Services Provider

5.0 Jul 20, 2023

Yes, my VA delivers on time. She is knowledgeable in her field and able to complement me to accommodate my needs.
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Virtual Assistant for LED Emergency Lights Company

5.0 Dec 6, 2022

Very punctual, quick learner, great communication skills, great writing skills, good knowledge of Excel and Word, super friendly!
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Administrative & Paralegal Services for Estate Planning Firm

5.0 Nov 10, 2025

Mr. Groesbeek's masterful knowledge on how to best curate a remote team for any profession is nonpareil. I certainly intend to utilize Remote Coworker moving forward as my "secret weapon" to increase my office's ability to serve more clients and to compete with other NYC based firms.
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Virtual Assistant Services for Physical Therapy Clinic

5.0 Nov 12, 2025

I was impressed with the qualifications of the VA's I interviewed when considering hiring. I am also very happy with my current VA, her knowledge, expertise, and help with managing my personal business.
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15 of 15 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 15 times in the past 6 months
In the past six months, clients have praised Remote CoWorker for their exceptional responsiveness and organizational skills. Feedback highlights significant improvements in operational efficiency, with one client noting a 30% increase in productivity. Clients appreciated the proactive support and effective communication, with specific mentions of smooth onboarding processes and timely task completion. Overall sentiment is overwhelmingly positive, with no major areas for improvement identified, reinforcing their reputation as a reliable partner for administrative support.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, showcasing expertise in Medical, Business Services, Automotive, and Real Estate sectors. Clients commend their efficiency, responsiveness, and ability to provide specialized support tailored to unique operational needs. In the Medical field, they excel in administrative tasks, enhancing workflow and patient engagement. In Business Services, they are valued for lead generation and organizational support. Overall, the sentiment is overwhelmingly positive, indicating strong alignment between Remote CoWorker's services and client expectations across industries.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate Medical

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Remote CoWorker for their excellent value for money and cost-effectiveness. Many reviews highlight the affordability of their services, with one client noting that pricing fit their budget and provided good value. Another client expressed satisfaction with the quality of work relative to the cost, stating they felt they had a true employee working alongside them. Overall, the sentiment surrounding cost and value for money is positive, with clients appreciating the balance of quality and affordability.
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Tallinn, Estonia

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Great project management
Clients have praised HelpSquad for their exceptional project management, highlighting their constant communication and timely responses to inquiries. One CEO noted that HelpSquad was consistently in touch via email and readily available for calls, ensuring that all needs were addressed promptly. This level of engagement contributed to a measurable increase in leads, demonstrating HelpSquad's effective management and commitment to client success.

Conversion Optimization for Digital Marketing Agency

5.0 Nov 18, 2024

They were in constant contact via email, and if I ever had a question I could get on a call with their team.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, emphasizing exceptional communication and efficient service delivery. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. They praised HelpSquad for their timely task completion and responsiveness to feedback, highlighting the team's commitment to quality and alignment with client values.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Tallinn, Estonia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Flexible
The feedback regarding Select VoiceCom highlights their notable flexibility in project management. Clients emphasized their responsiveness to changing requirements and their proactive problem-solving approach. For instance, one client praised their ability to swiftly address challenges and implement effective solutions, ensuring alignment with project goals. Overall, the sentiment reflects a strong appreciation for Select VoiceCom's adaptability and dedication to client satisfaction, contributing significantly to the success of their campaigns.

Call Center Services for MarTech Company

5.0 Jan 19, 2025

Yes, very flexible and agile to help continue to optimize and create efficiencies for the campaign.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has been praised for their exceptional organization and communication, with clients noting their responsiveness within 24 hours. A Chief People Officer highlighted their ability to source and hire talented individuals aligned with company values, emphasizing a personalized approach and openness to change. Overall sentiment reflects high satisfaction, with no significant areas for improvement mentioned by clients over the last six months.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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Attekmi

4.8 3 reviews

$5,000+

Undisclosed

10 - 49

Tallinn, Estonia

Services provided

15% Customer Service Outsourcing

15% Media Planning & Buying

10% Custom Software Development +13 services

10% IT Managed Services

10% Low/No Code Development

8% Other Digital Marketing

5% Advertising

5% DevOps Managed Services

5% IT Strategy Consulting

5% Marketing Strategy

5% Other Marketing

2% Back Office Outsourcing

2% Business Consulting

1% Computer Engineering

1% Corporate Training & Coaching

1% Document Digitization & Management

Attekmi is a programmatic advertising company specializing in RTB solutions and traffic optimization. Reviews highlight their exceptional customer service, with 100% of clients praising their responsive and proactive support. They are commended for their ability to tailor solutions to client needs, leading to improved traffic quality and increased ROI, with no negative feedback noted.

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Industry Experience

Attekmi demonstrates strong expertise in the Advertising & Marketing industry, specifically within programmatic advertising and ad tech. Clients praise their effective implementation of RTB solutions, comprehensive support, and tailored strategies that enhance campaign performance and ROI. The overall sentiment is highly positive, as they consistently deliver on objectives and adapt solutions to client needs, making them a suitable partner for businesses seeking to improve traffic quality and operational efficiency in this sector.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Attekmi's exceptional value for money and effective pricing strategies. One client noted that Attekmi's services facilitated impressive ROI and stable income, while another emphasized the company's alignment of high ratings and good value for cost in their selection process. Overall, feedback indicates that Attekmi not only meets but often exceeds client expectations, ensuring that their investments yield substantial returns and satisfactory project outcomes.
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Israel (1) Poland (1) Uruguay (1)

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Tallinn, Estonia

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Tallinn, Estonia

Tartu mnt. 63, Entrance B, 10115, Tallinn
Tallinn, Estonia 10115
151 - 200

+37 26 681062

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Runway

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Tallinn, Estonia

Services provided

37% Call Center Services

25% Back Office Outsourcing

13% Customer Service Outsourcing +2 services

13% HR Outsourcing

12% Recruiting

Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
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Tallinn, Estonia

Tartu mnt. 63, Entrance B,
Tallinn, Estonia 10115
21 - 30

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Fontakt OÜ

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Tallinn, Estonia

Services provided

50% Call Center Services

25% Sales Outsourcing

20% CRM Consulting and SI +1 service

5% Market Research

Based in Tallinn, Estonia and Riga, Latvia, Fontakt OÜ is a small call center company. Their services include Call Center Services and Sales Outsourcing.
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Apifonica

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Tallinn, Estonia

Services provided

30% Call Center Services

25% Other Digital Marketing

15% Staffing +3 services

10% AI Development

10% HR Consulting

10% Recruiting

Apifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.
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What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Tallinn, Estonia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Accommodating
Clients have consistently praised MarKam Solutions for their accommodating nature, highlighting their adaptability and responsiveness to client needs. For instance, one client noted their structured and detail-oriented approach, which facilitated effective communication and timely project delivery. Additionally, the company demonstrated a keen ability to adjust to evolving business demands, further enhancing client satisfaction. Overall, the sentiment reflects a strong appreciation for MarKam Solutions' commitment to meeting client expectations.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client reviews for MarKam Solutions reflect a strong overall sentiment of satisfaction, highlighting their exceptional project management and adaptability. Clients praised their proactive communication and ability to tailor solutions to specific needs, with one noting a 50% increase in lead generation and a 35% improvement in conversion rates. The consistent delivery of tasks on time and the personal approach taken by MarKam Solutions were also emphasized, with no significant areas for improvement mentioned by any reviewer.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Tallinn, Estonia

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Trustworthy
Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Tallinn, Estonia

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Big Outsource for their responsiveness and effective communication, noting a 30% improvement in project turnaround times. One client highlighted their ability to manage logistics and client interactions, which allowed for increased capacity without sacrificing quality. The proactive approach to potential issues was also appreciated. However, some clients suggested that the company could enhance its service by recommending new content tools.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Select Industry to see insights

Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Roheline Laine Green Wave

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tallinn, Estonia

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Roheline Laine Green Wave is a phone answering service. Headquartered in Tallinn, Estonia, the agency was established in 2002. Their team offers Call Center Services and Customer Service
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GRINFI

0.5 1 review

$1,000+

Undisclosed

10 - 49

Tallinn, Estonia

Services provided

50% Sales Outsourcing

35% Direct Marketing

15% Social Media Marketing

GRINFI is a lead generation company specializing in LinkedIn services. However, feedback indicates dissatisfaction with their performance, as they delivered only 4 leads instead of the promised 30 per month. The client's experience was overwhelmingly negative, with 100% of the feedback highlighting unmet promises and poor communication.

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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of GRINFI reflect significant dissatisfaction, particularly regarding lead generation services. A CEO from SELLERLOGIC reported a stark contrast between promised and delivered leads, with only four generated instead of the expected thirty per month. Communication issues and project delays were also noted, leading to a recommendation to avoid the company. Overall, the sentiment is predominantly negative, emphasizing unmet expectations and a lack of transparency.
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Industry Experience

GRINFI has received critical feedback primarily from clients in the Software industry, particularly those involved in e-commerce. The reviews highlight significant shortcomings in lead generation efforts, with clients expressing dissatisfaction over unmet promises and poor communication. Overall sentiment is negative, as clients felt misled regarding outcomes, indicating that organizations in need of reliable lead generation support may find GRINFI does not meet their expectations.
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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
The feedback highlights significant dissatisfaction regarding the company's cost and value for money. A client reported that they were promised 30 leads per month but only received four, leading to claims of being misled. Despite efforts to address the issue, including seeking a partial refund, the company failed to deliver satisfactory results. Overall sentiment indicates that the high costs do not align with the value provided, prompting strong recommendations against engaging with the company.
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Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Tallinn, Estonia

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback on Remote Team Solutions highlights their effective project management and ability to deliver quality outcomes. A client noted that their team expedited policy issuance while maintaining high standards. They appreciated the flexibility in managing their team and reported satisfaction with communication methods. Overall, sentiment is positive, with the client expressing no significant areas for improvement, indicating confidence in Remote Team Solutions' capabilities.
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Industry Experience

Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Growtech

4.9 23 reviews

$1,000+

$50 - $99 / hr

10 - 49

Tallinn, Estonia

Services provided

70% Sales Outsourcing

20% Email Marketing

10% Business Consulting

Growtech is a B2B lead generation and sales strategy company renowned for its effective outreach campaigns and strategic sales support. They receive overwhelmingly positive feedback, with clients highlighting their impressive conversion rates and strong project management. Approximately 80% of reviewers commend Growtech's alignment with company values and budget considerations, while 70% appreciate their excellent communication and responsiveness.

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Reviews mention Results-oriented
Clients consistently express a strong sentiment of satisfaction regarding Growtech's results-oriented approach. One CEO highlighted the generation of 400 leads and an impressive 5.50% MQL-to-SQL conversion rate, describing the outcomes as 'stellar.' Another client praised the 'unbelievable' results and effective communication, noting that Growtech delivered on all promised KPIs, leading to significant growth for their company. Overall, feedback emphasizes Growtech's commitment to achieving measurable success.

B2B Outbound Sales Outsourcing for IP Development Company

5.0 Jan 24, 2025

The project resulted in 400 leads, booked 22 meetings, and delivered an impressive 5.50% MQL-to-SQL conversion rate. The company's focus on achieving measurable outcomes was evident in their results-oriented approach.
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Industry Experience

Growtech has garnered positive feedback across various industries, including Retail, IT Services, Advertising & Marketing, Consulting, and Construction. Clients praised their expertise in lead generation, responsive project management, and tailored outreach strategies, resulting in increased sales and meeting bookings. The IT Services sector particularly highlighted their ability to deliver high-quality leads and support sales processes, while Advertising & Marketing clients valued their innovative approaches. Overall, Growtech is well-suited for organizations seeking effective lead generation and sales enhancement across these industries.
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Select Industry to see insights

Retail IT Services Other Industry Advertising & marketing Consulting Human Resources Software Supply Chain, Logistics, and Transport Information technology Construction

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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Growtech for their competitive pricing and exceptional value for money. For instance, one CEO highlighted that their pricing fit within budget while delivering impressive results, including 400 leads and a high conversion rate. Another client emphasized the company's commitment to quality service and effective project management at a reasonable cost. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of Growtech's services.
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Tallinn, Estonia

Lai 20, 10133 Tallinn, Estonia
Tallinn, Estonia 10133
1

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Salesmarket

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Rohuneeme, Estonia

Services provided

70% Sales Outsourcing

25% Business Consulting

5% Marketing Strategy

Salesmarket is a small Rohuneeme, Estonia-based Sales Outsourcing company. The team offers Sales Outsourcing and Business Consulting.
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CSC Telecom

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tallinn, Estonia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

CSC Telecom is an answering service company based in Tallinn, Estonia. Established in 1995, the team specializes in Call Center Services and Customer Service Outsourcing.
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IP Callcenters

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tallinn, Estonia

Services provided

64% Call Center Services

20% Other Digital Marketing

16% Customer Service Outsourcing

IP Callcenters, a small call center, is located in Tallinn, Estonia. Their services include Call Center Services and Other Digital Marketing.
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MBIT-Consultants

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Tallinn, Estonia

Services provided

40% Document Digitization & Management

20% AI Development

20% Robotics Process Automation +2 services

10% AI Consulting

10% Custom Software Development

Document Digitization & Management company MBIT-Consultants is headquartered in Kyiv, Ukraine and Tallinn, Estonia. The team offers Document Digitization & Management and Artificial Intelligence.
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Tallinn, Estonia

Harju maakond, Kesklinnalinnaosa Ahtri tn 12
Tallinn, Estonia 10151
10 - 15

+491743896636

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Cappture

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Tallinn, Estonia

Services provided

30% Back Office Outsourcing

30% Cybersecurity

30% IT Managed Services +1 service

10% Blockchain

Cappture is a small Back Office Outsourcing company headquartered in Tallinn, Estonia. The team offers Back Office Outsourcing and IT managed services.
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Outsource Work

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Tallinn, Estonia

Services provided

35% Accounting

35% Sales Outsourcing

30% Marketing Strategy

Accounting company Outsource Work is located in Tallinn, Estonia and Austin, Texas. They provide Accounting and Sales Outsourcing and were established in 2023.
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Address In Estonia

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Tallinn, Estonia

Services provided

50% Business Consulting

30% Back Office Outsourcing

20% Compliance Consulting

Address In Estonia is a small Business Consulting company based in Tallinn, Estonia. Their services include Business Consulting and Back Office Outsourcing.
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FVSource

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tallinn, Estonia

Services provided

20% Business Consulting

20% Manufacturing Consulting

20% Procurement Support +2 services

20% Sales Outsourcing

20% Supply Chain Management

FVSource is a Business Consulting company. Their team is based in Ho Chi Minh City, Vietnam and Tallinn, Estonia and offers Business Consulting and Sales Outsourcing.
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Tallinn, Estonia

5 Narva maantee
Tallinn, Estonia 10117
2 - 5

0379794567

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Terratra OÜ

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Maardu, Estonia

Services provided

80% Translation

15% Call Center Services

5% Transcription

Terratra OÜ is a Translation company. Based in Maardu, Estonia, the company focuses on Translation and Call Center Services.
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Grant and Graham Ltd

5.0 1 review

$5,000+

$200 - $300 / hr

50 - 249

Tallinn, Estonia

Services provided

5% AI Consulting

5% BI & Big Data Consulting & SI

5% Back Office Outsourcing +17 services

5% Business Consulting

5% CRM Consulting and SI

5% Cloud Consulting & SI

5% Compliance Consulting

5% Cybersecurity

5% Digital Strategy

5% ECM Consulting and SI

5% ERP Consulting and SI

5% Event Management

5% Finance & Accounting Outsourcing (FAO)

5% Fractional CMO Services

5% IT Managed Services

5% IT Staff Augmentation

5% IT Strategy Consulting

5% Other IT Consulting and SI

5% Sales Outsourcing

5% Unified Communications Consulting & SI

Grant & Graham is a senior management consultancy founded in 2009, with offices around the world. We work with boards and leadership teams across FinTech, banking, AI, technology, telecoms,
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Tallinn, Estonia

Narva maantee 4
Tallinn, Estonia 10117
2 - 5

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CIMA Estonia

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Tallinn, Estonia

Services provided

10% Advertising

10% Branding

10% Content Marketing +7 services

10% Conversion Optimization

10% Custom Software Development

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

CIMA Estonia is an Advertising company. They focus on Advertising and Branding and are located in Tallinn, Estonia.
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Kontaktikeskus

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kesklinna, Estonia

Services provided

55% Customer Service Outsourcing

45% Call Center Services

Kontaktikeskus is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and were founded in 2009. The firm is based in Kesklinna, Estonia.
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Katrium

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Tallinn, Estonia

Services provided

40% Back Office Outsourcing

16% Sales Outsourcing

14% Call Center Services +3 services

10% Customer Service Outsourcing

10% Recruiting

10% Transcription

Katrium is a Back Office Outsourcing company. They provide Back Office Outsourcing and Sales Outsourcing and were launched in 2007. The firm is headquartered in Tallinn, Estonia.
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Grant Thornton

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Tallinn, Estonia

Services provided

100% Back Office Outsourcing

Grant Thornton is a Back Office Outsourcing company. Located in Tallinn, Estonia, the firm focuses on Back Office Outsourcing.
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