Top Call Center Services & Voice Services in Tallinn
17 Companies
List of the Top Tallinn Call Center Companies & Voice Services
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$1,000+< $25 / hr1,000 - 9,999Serves Tallinn, EstoniaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Professional
The overall sentiment regarding professionalism at Hugo is highly positive. Clients consistently praised their commitment to timely deliveries and responsiveness to needs. One client noted their 'unwavering commitment to on-time deliveries' and 'customized approach,' while another emphasized their 'exceptional understanding of company culture.' Hugo's ability to align with client values and maintain a high standard of service was highlighted, reinforcing their reputation as a reliable and professional partner in various projects.-
Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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$1,000+< $25 / hr250 - 999Serves Tallinn, EstoniaServices provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
More responsive than most other service providers
Get in TouchSimply Contact is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (5)Warszawa, Poland
Bonifraterska St, 17 North Gate
Warszawa, Poland 00-203101 - 150
+1(929)2655229
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$1,000+< $25 / hr10 - 49Tallinn, Estonia
Services provided
80% Sales Outsourcing20% Application TestingSee all 9 projectsDatarob is a lead generation and digital marketing company that offers services such as database generation, email and LinkedIn outreach, and domain health management. The reviews highlight Datarob's flexibility, responsiveness, and customer-oriented approach, with 100% of clients noting their ability to meet specific project needs and deliver excellent results. Clients consistently praise their effective communication and adaptability, indicating a strong partnership ethos.
Reviews mention Transparent
Clients have expressed high satisfaction with Datarob's transparency throughout their projects. One client noted the 'transparency of the entire process' as a significant advantage, highlighting the fast response to feedback and the proactive approach to meeting business objectives. The consistent communication via daily chats, weekly meetings, and prompt adjustments further reinforced the positive sentiment regarding transparency in their collaboration.-
Market Research for Transportation Company
5.0 Mar 30, 2021We were in touch with the entire project Team on a daily basis via Telegram chat and have contacted the CSM via phone once any urgent matters occured. We had weekly meetings with the Data Research Team Lead and CSM to share feedback and our corrections on the Ideal Customer Profile. The transparency of the entire process is another 'pro' of working with Datarob.
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Industry Experience
Datarob has garnered positive feedback across various industries, including Software, Consulting, IT Services, Telecommunications, Transportation, Human Resources, and Business Services. Clients commend their expertise in lead generation, email deliverability, and outreach strategies. In the IT Services and Software sectors, their adaptability and responsive communication were highlighted. The Transportation and Telecommunications sectors noted successful client acquisition efforts. Overall, Datarob is recognized for its customer-oriented approach and effective results, making it a suitable partner for businesses in these industries.
Read All ReviewsSelect Industry to see insights
Software Consulting IT Services Telecommunications Transportation Information technology Human Resources Business servicesWas this helpful?
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See All Locations (2)Tallinn, Estonia
Kesklinna linnaosa, Sakala tn 7-2,
Tallinn, Estonia 101412 - 5
+380503371100
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$5,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Services provided
40% Sales Outsourcing20% Corporate Training & Coaching15% Blockchain Marketing +2 services15% Public Relations10% Email MarketingSee all 4 projectsLialoom is a company specializing in sales process optimization and lead generation. Across various reviews, clients highlight Lialoom’s effective strategy development, tailored solutions, and attention to detail, with approximately 90% of reviews expressing satisfaction with their services. Clients commend their ability to significantly enhance sales performance and generate quality leads, while also noting their proactive project management and responsiveness.
Reviews mention Collaborative
Client feedback highlights a strong sentiment of collaboration with Lialoom, emphasizing their attentiveness and engagement throughout the project. One client noted, 'The strong and collaborative relationship between our teams significantly enhanced our efforts,' illustrating the effective partnership. Additionally, they appreciated Lialoom's tailored approach, stating, 'Every step was tailored to meet our specific needs and requirements.' Overall, clients express high satisfaction with Lialoom's collaborative efforts, which contributed to successful project outcomes.-
Sales Outsourcing for Software Dev Outsourcing Firm
5.0 Aug 26, 2024They delivered on time and were very engaged. The strong and collaborative relationship between our teams significantly enhanced our efforts. Friedrich (our account manager) was very attentive as well.
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More responsive than most other service providers
Get in TouchLialoom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (2)Tallinn, Estonia
Pärnu mnt 105
Tallinn, Estonia 113122 - 5
+44 7442434231
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$1,000+$50 - $99 / hr50 - 249Tallinn, Estonia
Services provided
30% Call Center Services25% Other Digital Marketing15% Staffing +3 services10% AI Development10% HR Consulting10% RecruitingApifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.
Read moreSee All Locations (3)Tallinn, Estonia
Maakri str. 19/1-7K
Tallinn, Estonia 101452 - 5
+372 6346 295
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UndisclosedUndisclosed10,000+Dakar, Senegal
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (47)Tallinn, Estonia
Tartu mnt. 63, Entrance B, 10115, Tallinn
Tallinn, Estonia 10115151 - 200
+37 26 681062
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$1,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
50% Sales Outsourcing35% Direct Marketing15% Social Media MarketingSee all 1 projectsGRINFI is a lead generation company specializing in LinkedIn services. However, feedback indicates dissatisfaction with their performance, as they delivered only 4 leads instead of the promised 30 per month. The client's experience was overwhelmingly negative, with 100% of the feedback highlighting unmet promises and poor communication.
0 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of GRINFI indicate significant dissatisfaction among clients, particularly regarding lead generation services. A CEO from SELLERLOGIC reported a stark contrast between promised and delivered results, receiving only four leads instead of the expected thirty per month. Communication was described as ineffective, with several delays noted. Overall, the sentiment reflects a lack of trust, with clients advising potential customers to reconsider their engagement with GRINFI due to unmet expectations and perceived dishonesty.Was this helpful?
Industry Experience
GRINFI has received critical feedback primarily from clients in the Software industry, particularly those involved in e-commerce. The reviews highlight significant shortcomings in lead generation efforts, with clients expressing dissatisfaction over unmet promises and poor communication. Overall sentiment is negative, as clients felt misled regarding outcomes, indicating that organizations in need of reliable lead generation support may find GRINFI does not meet their expectations.
Read All ReviewsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback highlights significant dissatisfaction regarding the company's cost and value for money. A client reported that they were promised 30 leads per month but only received four, leading to claims of being misled. Despite efforts to address the issue, including seeking a partial refund, the company failed to deliver satisfactory results. Overall sentiment indicates that the high costs do not align with the value provided, prompting strong recommendations against engaging with the company.Was this helpful?
See All Locations (1)Tallinn, Estonia
Kesklinna linnaosa, Vesivärava tn 50-201,
Tallinn, Estonia 1015221 - 30
+34662070840
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$1,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Services provided
70% Sales Outsourcing20% Email Marketing10% Business ConsultingSee all 23 projectsGrowtech is a B2B lead generation and sales strategy company renowned for its effective outreach campaigns and strategic sales support. They receive overwhelmingly positive feedback, with clients highlighting their impressive conversion rates and strong project management. Approximately 80% of reviewers commend Growtech's alignment with company values and budget considerations, while 70% appreciate their excellent communication and responsiveness.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Growtech highlight a strong performance, particularly in outreach efforts, with one client noting over 20 successful meetings from targeted outreach to 50 companies. The M&A Manager praised Growtech for their excellent project management, rating them 10/10, and noted a great culture fit and value for cost as key reasons for their selection. Overall, the feedback reflects a highly positive sentiment towards Growtech's effectiveness and professionalism.Was this helpful?
Industry Experience
Growtech has garnered positive feedback across various industries, including Retail, IT Services, Advertising & Marketing, Consulting, and Construction. Clients praised their expertise in lead generation, responsive project management, and tailored outreach strategies, resulting in increased sales and meeting bookings. The IT Services sector particularly highlighted their ability to deliver high-quality leads and support sales processes, while Advertising & Marketing clients valued their innovative approaches. Overall, Growtech is well-suited for organizations seeking effective lead generation and sales enhancement across these industries.
Read All ReviewsSelect Industry to see insights
Retail IT Services Other Industry Advertising & marketing Consulting Human Resources Software Supply Chain, Logistics, and Transport Information technology ConstructionWas this helpful?
More responsive than most other service providers
Get in TouchGrowtech is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
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$1,000+< $25 / hr250 - 999Tallinn, Estonia
Services provided
37% Call Center Services25% Back Office Outsourcing13% Customer Service Outsourcing +2 services13% HR Outsourcing12% RecruitingSee all 1 projectsMulti-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
Read moreSee All Locations (5)Tallinn, Estonia
Tartu mnt. 63, Entrance B,
Tallinn, Estonia 1011521 - 30
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UndisclosedUndisclosed10 - 49Tallinn, Estonia
Services provided
80% Call Center Services20% Customer Service OutsourcingCSC Telecom is an answering service company based in Tallinn, Estonia. Established in 1995, the team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Tallinn, Estonia
Väike-Paala 1
Tallinn, Estonia 1141521 - 30
+372 610 9000
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UndisclosedUndisclosed10 - 49Tallinn, Estonia
Services provided
60% Call Center Services40% Customer Service OutsourcingRoheline Laine Green Wave is a phone answering service. Headquartered in Tallinn, Estonia, the agency was established in 2002. Their team offers Call Center Services and Customer Service
Read moreSee All Locations (1)Tallinn, Estonia
Peterburi tee 2f
Tallinn, Estonia 1141510 - 15
+372.603.0820
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UndisclosedUndisclosed10 - 49Tallinn, Estonia
Services provided
64% Call Center Services20% Other Digital Marketing16% Customer Service OutsourcingIP Callcenters, a small call center, is located in Tallinn, Estonia. Their services include Call Center Services and Other Digital Marketing.
Read moreSee All Locations (1)Tallinn, Estonia
Mustamäe tee 16
Tallinn, Estonia 106216 - 9
+372.699.9099
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$1,000+< $25 / hr2 - 9Tallinn, Estonia
Services provided
35% Accounting35% Sales Outsourcing30% Marketing StrategyAccounting company Outsource Work is located in Tallinn, Estonia and Austin, Texas. They provide Accounting and Sales Outsourcing and were established in 2023.
Read moreSee All Locations (1)Tallinn, Estonia
139c Pärnu maantee
Tallinn, Estonia 113172 - 5
+380 673130332
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$1,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
20% Call Center Services20% CRM Consulting and SI20% Pay Per Click +2 services20% Search Engine Optimization20% Social Media MarketingLaunched in 2004, Fontakt OÜ is a small Tallinn, Estonia-based social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
Read moreSee All Locations (1)Tallinn, Estonia
139b Pärnu maantee
Tallinn, Estonia 1131731 - 40
(+372) 555 97 089
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$5,000+$100 - $149 / hr10 - 49Tallinn, Estonia
Services provided
20% Business Consulting20% Manufacturing Consulting20% Procurement Support +2 services20% Sales Outsourcing20% Supply Chain ManagementFVSource is a Business Consulting company. Their team is based in Ho Chi Minh City, Vietnam and Tallinn, Estonia and offers Business Consulting and Sales Outsourcing.
Read moreSee All Locations (2)Tallinn, Estonia
5 Narva maantee
Tallinn, Estonia 101172 - 5
0379794567
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$1,000+< $25 / hr10 - 49Maardu, Estonia
Services provided
15% Call Center Services80% Translation5% TranscriptionTerratra OÜ is a Translation company. Based in Maardu, Estonia, the company focuses on Translation and Call Center Services.
Read moreSee All Locations (1)Maardu, Estonia
Estonia
Maardu, Estonia 7411110 - 15
+44 20 8638 0603
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$5,000+$100 - $149 / hr2 - 9Tallinn, Estonia
Services provided
10% Advertising10% Branding10% Content Marketing +7 services10% Conversion Optimization10% Custom Software Development10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentCIMA Estonia is an Advertising company. They focus on Advertising and Branding and are located in Tallinn, Estonia.
Read moreSee All Locations (1)Tallinn, Estonia
Tammsaare tee 109
Tallinn, Estonia 129131
+372.686.80.70
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UndisclosedUndisclosed50 - 249Kesklinna, Estonia
Services provided
45% Call Center Services55% Customer Service OutsourcingKontaktikeskus is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and were founded in 2009. The firm is based in Kesklinna, Estonia.
Read moreSee All Locations (1)Kesklinna, Estonia
Parda 8
Kesklinna, Estonia 10151372.630.4001
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$1,000+$25 - $49 / hr50 - 249Tallinn, Estonia
Services provided
14% Call Center Services40% Back Office Outsourcing16% Sales Outsourcing +3 services10% Customer Service Outsourcing10% Recruiting10% TranscriptionKatrium is a Back Office Outsourcing company. They provide Back Office Outsourcing and Sales Outsourcing and were launched in 2007. The firm is headquartered in Tallinn, Estonia.
Read moreSee All Locations (1)Tallinn, Estonia
J.Vilmsi 5-6
Tallinn, Estonia 10126+372.56.487.414
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List of the Top 2 Tallinn Call Center Companies & Voice Services
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$1,000+< $25 / hr10 - 49Tallinn, Estonia
Ability to deliver
27.9/40.015.8/20 Reviews6.6/10 Clients & Experience5.5/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$5,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Ability to deliver
27.3/40.016.8/20 Reviews6.5/10 Clients & Experience4/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
$1,000+$50 - $99 / hr50 - 249Tallinn, Estonia
Ability to deliver
11.8/40.00/20 Reviews4.7/10 Clients & Experience7.1/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed10,000+Dakar, Senegal
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services15% Sales Outsourcing62% Other -
$1,000+Undisclosed10 - 49Tallinn, Estonia
Ability to deliver
6.8/40.02.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Ability to deliver
26.2/40.017.8/20 Reviews3.2/10 Clients & Experience5.2/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
37% Call Center Services63% Other -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
64% Call Center Services36% Other -
$1,000+< $25 / hr2 - 9Tallinn, Estonia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$1,000+Undisclosed10 - 49Tallinn, Estonia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+$100 - $149 / hr10 - 49Tallinn, Estonia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Maardu, Estonia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Call Center Services85% Other -
$5,000+$100 - $149 / hr2 - 9Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Kesklinna, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
45% Call Center Services55% Other -
$1,000+$25 - $49 / hr50 - 249Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
14% Call Center Services16% Sales Outsourcing70% Other
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